XZU goes crazy very often now - Sony Xperia Z Ultra

Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!

nys299 said:
Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
Click to expand...
Click to collapse
you could change the sensitivity of the screen.
There is a file that you can edit.
navigate to system/usr/idc "max1187x_touchscreen_0"
If you edit this in a notepad app or root explorer... then find the code:
touch.filter.level = 2
and change it to 4 or maybe 6.. to make it more sensitive..
- or 1 to make it less sensative

the very supportive mr. hamdogg
Sent from my C6833 using XDA Premium HD app

nys299 said:
Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
Click to expand...
Click to collapse
I had similar problem few times too, but it stopped after cleaning a screen. Try to do this it may be not software issue ^^.

chacho_2me said:
the very supportive mr. hamdogg
Sent from my C6833 using XDA Premium HD app
Click to expand...
Click to collapse
(Pss! You should thank him for spending his precious time helping you )
Sent from my C6833 using Tapatalk

Buy a matte screen protector

LordManhattan said:
(Pss! You should thank him for spending his precious time helping you )
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
oooops! sooryyy ..almost forgot ("_,)

nys299 said:
Its getting more and more often. My XZU screen goes crazy randomly. Crazy means.....like multiple presses on the phone are happening at the same time and apps are starting without pressing, even the homescreen goes crazy and goes into edit mode and the crazy ness is so crazy that I cannot even turn off the phone because the moment I hold down the power button and it shows the power off window, it immediately goes off. I cannot go to the apps I want because random ads are all going off at the same time. This whackyness normally goes away when I reboot the phone....however, I discovered today that after rebooting the symptoms came back immediately. I had to reboot twice more in order to get the phone back working properly.
HELP!!!!!
Click to expand...
Click to collapse
I also have this problem. It's mostly because there is water (even very small amount, like sweaty fingers) on the screen. Just wipe the screen and make it dry.
Also for some people(like me) the problem only happens on a certain area of the screen. That area of the original film on the screen is damaged, and water on that part of the film just won't go off. You can try washing you phone with tap water, and you can see that water will stay on the defective part of the screen forming a small water pool, and clean and dry(maybe some water bead) on the rest part of the screen.
I've sent back my phone to sony for repair. Hopefully they can replace the original film. If not I guess I'll go for another screen protector.

eureka9 said:
You can try washing you phone with tap water, and you can see that water will stay on the defective part of the screen forming a small water pool, and clean and dry(maybe some water bead) on the rest part of the screen.
Click to expand...
Click to collapse
Yeah, that's the oleophobic coat coming off in certain areas. Mine's come off in the lower left corner, but that doesn't bother me since i can't see it unless i hold a flashlight over it.

LordManhattan said:
Yeah, that's the oleophobic coat coming off in certain areas. Mine's come off in the lower left corner, but that doesn't bother me since i can't see it unless i hold a flashlight over it.
Click to expand...
Click to collapse
how I wish I came to XDA earlier.. I just googled "oleophobic coating" and found out that I can repair that myself, at very low cost(about the same as the shipping cost to send it for repair...)
Well at least if sony sent it back unrepaired I can still do it myself. Just one month without my precious won't kill me (thinking positively!)

Related

Touchscreen stops working / random presses

Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
Click to expand...
Click to collapse
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Click to expand...
Click to collapse
Did any water get in the phone?
i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up
I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap

[Q] Help! Spurious button presses make phone act like it is possessed

Today my Atrix 4G started acting like a ghost was controlling it. It can be just sitting there with the display on, and somt part of the screen will be pressed and a program started. I have Elixir 2 buttons, Multicon buttons, and the regular app buttons installed on the display by the basic ATT controls. All three have had buttons "pressed" in a seemingly random way. I have rebooted several times. The phone is quite unusable.
Then I also get my regular reboot problem. The phone will be fine all day, but at some point, it just starts rebooting every 2 minutes. The little LED in the upper right corner turns often purple (it is usually green.) I get the process stopped message a lot then, too. It happens even if it is fully charged.
Part of your problem can be after having widgets on screen if you then froze the program which is for the widget the widget remains but as a ghost. You don't see it but its there. I had this issue with something like beautiful widgets and it played hell with my phone. Just a thought.
Sent from my MB860 using xda premium
No wifi, nothing frozen
I have not frozen any programs. It happened after several reboots. I also did not have wifi turned on.
Thanks for your suggestions
ziva1 said:
I have not frozen any programs. It happened after several reboots. I also did not have wifi turned on.
Thanks for your suggestions
Click to expand...
Click to collapse
I have this issue too, but it happens at random times and I can stop it by turning the screen off then on.
I think it might be the digitizer going bad.
Sent from my MB860 using xda premium
Mine was accompanied by dead zones. I had to rotate the phone to get certain spots and keys on the keyboard to register. Sometimes pressing a spot on the lower left side registered on the upper right.
When I finally replaced the digitizer, I found the left side ribbon had detached and was being held in place by pressure. if the ribbon moved around, it caused spurious connections. I even had one ROM install itself with the Aroma installer because it kept thinking I was hitting the "next" button.
Digitizer replacement fixed.
Will replace phone, need to copy old phone to new
I think my phone needs a new digitizer. The wty expires in a week, so I'm going to a service center tmw. Thanks to all who made these useful suggestions.
Do I need to unroot it before I return it?
Do you know how to ghost my old phone to my new one?

broken power button?

So I've been playing with my phone for the last couple of days and recently I've been getting random reboots. I thought it was the ROM so I rolled back to a ROM I wasn't getting the issue and experienced the same. I did switch from CWM to TWRP and started getting the problem right around the same time. What happens is the phone goes dark like it's going to reboot, it does it's vibrate to say it's awake and repeats the vibrate roughly once a second until I push the power button a few times or until I pull the battery. I've been able to replicate this by holding the power button down.
Has anyone experienced this issue?
so is your power button broken?
rangercaptain said:
so is your power button broken?
Click to expand...
Click to collapse
it still functions but it feels touchy. it's very easy to activate it. I'm wondering if the hardware switch is loose and out of place. I'm still debating on tearing it down or calling Samsung and getting it replaced, but I'm not sure if I really want a referb or some tech playing with my phone.
A referb word be preferable to a broken power button.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
kinghorsey said:
A referb word be preferable to a broken power button.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
True, but I generally rebuild my devices myself so I don't know. Does anyone have experience with Samsung warranty return and wait times?
Theoriginalgiga said:
True, but I generally rebuild my devices myself so I don't know. Does anyone have experience with Samsung warranty return and wait times?
Click to expand...
Click to collapse
They just told me not 2 hours ago(Samsung rep) that it would take 6 weeks to get me a replacement s pen...maybe a phone is faster?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
UnHived Mind said:
They just told me not 2 hours ago(Samsung rep) that it would take 6 weeks to get me a replacement s pen...maybe a phone is faster?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
haha I doubt it, I'll call them tomorrow to find out and if it's going to be too long I'll just tear it down and take a look at it. I have been meaning to look at the possibilities of adding an inductive charger to the phone, maybe this is the opportunity.
I'm having exact same problem. power buttong gets stuck if I press it. phone reboots and just vibrates after reboot without going to recovery or samsung logo. I have stopped using power button and enabled wakeup screen on volume button (SlimROM). Also added "Power" to power widgets in notification drawer settings. I try to avoid pressing power as much as possible.
i'm thinking of calling Samsung support or open phone myself to check it out. let me know if you got it fixed by Samsung. how long did it take to get the phone back? did you restore phone to stock rom before sending it? was it covered under warrenty?
Theoriginalgiga said:
So I've been playing with my phone for the last couple of days and recently I've been getting random reboots. I thought it was the ROM so I rolled back to a ROM I wasn't getting the issue and experienced the same. I did switch from CWM to TWRP and started getting the problem right around the same time. What happens is the phone goes dark like it's going to reboot, it does it's vibrate to say it's awake and repeats the vibrate roughly once a second until I push the power button a few times or until I pull the battery. I've been able to replicate this by holding the power button down.
Has anyone experienced this issue?
Click to expand...
Click to collapse
I have an issue similar to this, im thinking my issue is loose connections. what mine does is turn on for a bit and then restart. I've been able to resolve mine by flashing this rom.
http://forum.xda-developers.com/showthread.php?t=2261598
via odin.
I would try taking your phone apart and cleaning the power button with a q-tip and a LITTLE alcohol. if that fails i'd try to flash the rom. Good Luck
attends nimeno
did flashing the rom every fix it op? or did you just go ahead and replace the power button? if the rom did fix it, can someone repost the link? the link is broken.
Again i would try cleaning the power button off first.
to do so:
there should be 9 small phillips screws around the battery -remove those
then the metallic looking rim around the phone has clips that clip the back portion to the rest of the phone. use a finger nail and seperate the grey from the white around the phone, unlatching the clips. remove the back cover and locate the power button(on the left when looking at it from the back. dap the q-tip in a tiny bit of alcohol barely moistening the cotton. apply the q-tip to the button getting a small amount on it and press the button until it clicks smoothly. on the cover you took off you can remove the button it has a little rubber angle on each end holding it in. clean around that also. reassemble and test.
dweeezy said:
I have an issue similar to this, im thinking my issue is loose connections. what mine does is turn on for a bit and then restart. I've been able to resolve mine by flashing this rom.
http://forum.xda-developers.com/showthread.php?t=2261598
via odin.
I would try taking your phone apart and cleaning the power button with a q-tip and a LITTLE alcohol. if that fails i'd try to flash the rom. Good Luck
Click to expand...
Click to collapse
terryxviet said:
did flashing the rom every fix it op? or did you just go ahead and replace the power button? if the rom did fix it, can someone repost the link? the link is broken.
Click to expand...
Click to collapse
Personally I wouldn't ever Odin with this issue, a reboot while flashing a new bootloader potentially boom. My issue was persistent through all roms and even in recovery which lead me to believe it was hardware. What I did to solve the issue was I pulled the case off, battery out and just played with the button for an hour or so. Felt how it clicked and if it was clicking funny. After that it worked fine. By playing with it I don't mean mashing on it, I mean gently and normal clicking, feeling where it caught and didn't. What it felt like to me was some lint under the button which eventually worked it's way out. Hope this helps
Sent from my Transformer Prime TF201 using xda app-developers app
I had this issue of my power button sticking today. I took the phone apart and used some rubbing alcohol on a q-tip to get some on the button and pressed it repeatedly. I did that a few times and used some canned air to dry it out a few times. Put it all back together and button is working like new again.
Theoriginalgiga said:
Personally I wouldn't ever Odin with this issue, a reboot while flashing a new bootloader potentially boom.
Click to expand...
Click to collapse
If its not staying on at all then i agree with you. But if the problem is off and on and you've already tried cleaning the button thats really one of your last resorts. if the phone reboots during a flash you will get a firmware download error and you will have to reflash. may take a few tries but if the phone eventually stays on it'll be fine.
rquiett said:
I had this issue of my power button sticking today. I took the phone apart and used some rubbing alcohol on a q-tip to get some on the button and pressed it repeatedly. I did that a few times and used some canned air to dry it out a few times. Put it all back together and button is working like new again.
Click to expand...
Click to collapse
fantastic to hear!
dweeezy said:
If its not staying on at all then i agree with you. But if the problem is off and on and you've already tried cleaning the button thats really one of your last resorts. if the phone reboots during a flash you will get a firmware download error and you will have to reflash. may take a few tries but if the phone eventually stays on it'll be fine.
Click to expand...
Click to collapse
As I agree with you. Glad we're on the same page with a power issue like that, I'd check via the recovery image to see if it happened there and continue troubleshooting.
Sent from my Transformer Prime TF201 using xda app-developers app
So I've confirmed it is the power switch. Any way to replace it?
dweezy you must have super tough fingernails. I recommend two guitar picks, working them as a pair -- one pixk to separate the bezel from the body, the other to hold the place as you move around the bezel.
Lost
Phone is stuck in a boot loop and this is what I know so far. Phone is on stock ROM, power button is working fine, I can get to recovery and OS and download mode, and while phone was charging I took the battery out and the phone keeps vibrating. I now know it's a hardware problem for me (I think), but I can not pin point where. Any advise would be helpful cause I really love my note and this is just breaking my heart. :crying:
teddy_1da said:
Phone is stuck in a boot loop and this is what I know so far. Phone is on stock ROM, power button is working fine, I can get to recovery and OS and download mode, and while phone was charging I took the battery out and the phone keeps vibrating. I now know it's a hardware problem for me (I think), but I can not pin point where. Any advise would be helpful cause I really love my note and this is just breaking my heart. :crying:
Click to expand...
Click to collapse
When you get into recovery does the phone stay on? If so how long 10 mins? Hours? If it stays on I would assume its software.
Phone stays on forever in those modes, I'm gonna flash a different ROM to see what happens .... so I'm back to say it's a hardware problem. Same exact thing happens with liquid JB, paranadroid, and CM 10...did a clean wipe before installing each one too. Friend pointed me to some sites talking about a battery failure causing phones to do that so I'm gonna order a new one and see what happens...if this fails I have to get a new phone...and continue to work on my baby.

Vibrant got wet acting funny

Hi,
I installed a screen protector that used this fluid when installing the protector (you spray it on the screen and the protector and smush them together). I got a lot of the fluid inside the phone when it was on (I took battery cover off and it was dripping through). Now the phone is acting weird, I am randomly getting USB connected notice, the whole screen has flipped sideways and I cant get it to flip back, when I try to turn off screen flipping the button doesn't do anything (I actually cant turn it on the button just doesn't do anything). Its says media scanning sometimes randomly, and I get this wierd screen after pressing the unlock button from a locked state, a screen Ive never seen before, it has like buttons for home and some others, and when I press home it takes me to my unlock code. Its just acting bizarre. Anyone have any ideas what is going on?
Thanks
If it was dripping through the phone It probably fried mutliple things inside the phone. Hence the problems your having
Sent from my SGH-T959 using xda app-developers app
Put it in a container with rice or some bread. It will extract the moisture. Don't plug it in until you get it dry. Good luck.
Sent from my SCH-I535 using xda premium

[Solved] I think I killed it

Hey guys. I was using my phone to check email, browse facebook, normal stuff. When all of the sudden it emitted a high-pitch squeal and shut off. That was an hour ago. I've been unable to get it to come back on. If i pull the battery and reinsert, it'll show the Samsung logo before beginning and endless series of vibration pulses. It won't stop unless I pull the battery. I've tried getting into recovery, no luck. I tried putting it into Odin mode, but as soon as the Odin screen loaded, the phone went black and back into the vibration pulsing. I've tried pulling the SIM, memory card, new batteries, anything I can think of. I've got plenty of backups on my SD card, so wiping it isn't an issue if i could just get to a recovery screen.
Any ideas what the hell this is??
Bad battery.
Stuck power button.
Your power button may be stuck. Try flicking it with your finger.
Well, i tried booting it with only the wall power connected, no battery, but nothing. I tried flicking the power button to loosen it, but no joy there either. It feels like the power button is releasing itself like it should, doesn't feel stuck. I could possible spray a tiny bit of switch cleaner in there to loosen things up.
EDIT: What is a stuck power supply supposed to feel like? Mine feels like it's making a full movement. There's a solid click on a full press and a smaller click when releasing it. Feels like it's working. I'm tempted to just crack her open and get a better look. I'm on a replacement Blackberry while my note is down and this dumbphone is KILLING me! Gotta get the note back up and running.
The power button looks like this on the inside.
It's a tiny micro switch. Sometimes the tiny mechanics get stuck on the inside. When it's stuck, it constantly reboots. It's a very common problem and sometimes an easy fix.
Parts of your problem resemble a bad battery like capt mentioned. As well as the stuck power button symptom. You can take the phone apart and try to clean it. It's not hard to do. Spraying in the external button probably won't reach the actual button though. Sorry if our first two ideas aren't fixing your issue. Maybe someone else will come along with another idea.
I'm pretty sure we are correct.
It's the power button mine does that when it sticks high pitched noise then the black screen with vibrations
Sent from my SAMSUNG-SGH-I717 using xda premium
mv1luv said:
It's the power button mine does that when it sticks high pitched noise then the black screen with vibrations
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
This is EXACTLY what I experienced, noise and all. Sounds like I need to take my phone apart and examine that switch. Is it as easy as blowing compressed air (PC cleaner type) through it to clear it?
EDIT: Well, I gotta give it to you guys. You were spot on. I took the phone apart and really did nothing more than tap on the switch directly and it booted right up. I hit it with some canned air just to be safe and clean it all out. It's currently charging back up and looking fantastic at this point! Thank you guys so much. You've saved me from having to go any longer with a Blackberry!!
Glad to hear you're up and running again! This pesky power button issue has plagued many.
Please edit the subject line to say [solved] so others searching may be saved.
SilverStone641 said:
This is EXACTLY what I experienced, noise and all. Sounds like I need to take my phone apart and examine that switch. Is it as easy as blowing compressed air (PC cleaner type) through it to clear it?
EDIT: Well, I gotta give it to you guys. You were spot on. I took the phone apart and really did nothing more than tap on the switch directly and it booted right up. I hit it with some canned air just to be safe and clean it all out. It's currently charging back up and looking fantastic at this point! Thank you guys so much. You've saved me from having to go any longer with a Blackberry!!
Click to expand...
Click to collapse
Thank you for posting your resolution. Many don't and it kind of leaves us hanging as to whether or not suggestions helped.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
captemo said:
Thank you for posting your resolution. Many don't and it kind of leaves us hanging as to whether or not suggestions helped.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Thanks!! In the spirit of helping others plagued by this issue, it's interesting to note that my power button always "clicked" like it was making good contact, but never worked. As soon as I cleaned the switch, it started working, the click stayed the same either way. Moral is, even though the power button feels like it's working, CHECK IT!! :highfive:

Categories

Resources