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Hello everyone,
I've bought a Transcend microSD 8GB class 6 for my hero, but the photo album seem really slow. When I open album it displays photos one by one, instead of instantly and even after it loads them all grey boxes appear when scrolling.
If I close the application and then browse the album again, it loads them all one by one although they were loaded before.
Any suggestions?
How big are the pictures? what rom are you using?
I run Modaco's 2.0 rom and don't have any issue's its really fast and all the pictures are loaded directly. with a 16Gb sd card
Some are 640x480, and other 8MP resolution but that seem to not affect the load times since they all take the same time to load.
I am using the stock ROM.
Did you update your Hero? with the stock rom its a disaster its really slow i had the same issue till i moved to modaco's rom.
is your hero rooted? if so try Modaco's rom if not try to update youre hero.
ZenorGR said:
Hello everyone,
I've bought a Transcend microSD 8GB class 6 for my hero, but the photo album seem really slow. When I open album it displays photos one by one, instead of instantly and even after it loads them all grey boxes appear when scrolling.
If I close the application and then browse the album again, it loads them all one by one although they were loaded before.
Any suggestions?
Click to expand...
Click to collapse
I thought I was the only one. I am having the exact same problem. It seems like the "thumbnail cache" does not work as it is supposed to do. It did work however in the beginning with the original microSD card. After inserted a ScanDisk 8GB class 2 this issue started (same pictures on both cards). Swaping back to the original card and it worked fine again. Deleting "thumbnail cache and it "builds up" nice again after viewing the pictures in grid view the first time. Now back in with the 8GB card and it did not not work. Now I deleted all pictures and added some of them and then it suddenly worked in some folders. I dont know how many time I have deleted all pictures and tried to get it to work but allways failed. There is no logic, randomly folders sometimes starts to work and even in some folders were the "cache" is working after adding some new pictures just those new ones are not added in the cache. Always when going back to the original card everything works perfect. All this testing was made on the original rom.
After switching to Modaco's 2.0 rom I made another attemp to get this working but the result was exactly as above.
I did searched a lot and I did not find any one with this issue so I concluded that it must be the ScanDisk 8GB class 2 card causing this.
Ordered a Transcend microSD 16 GB class 6 card and have just inserted and started up and STILL THE EXACT SAME PROBLEM
We can't be the only one with this issue. I think many may not even be aware of it. For me it is terrible knowing how smoth it goes when it works.
Should be intresting to know if it actually works for anyone that have change the card.
PLEASE HELP. All inputs are very much appriciated.
Its really anoying. I replaced my SD card i have a 16gb i thought class 2 and before that i had a 8Gb class 4 both worked fine. i don't think the problem is the sd card. i had this problem with the stock rom but when i moved to modaco's rom it was fixed. did you try to wipe?? maybe that will fix the problem.
Ok i just made a movie to show the speed off mine hero album.
http://www.youtube.com/watch?v=Q4V8OIQlO8M
Is it slower than this?? or the same?
Sorry if its not sharp but its only to show the speed right.
------Edit-------
This is with a 16GB class 2 SD card i forget to mention it.
haha at first i thought you want to show us how slow it is on your device. and i was wondering: what the hell is wrong with the album?! its working perfectly on this video
now i realized that the video is meant to show that there are no problems with different sd cards
commodoor said:
Ok i just made a movie to show the speed off mine hero album.
http://www.youtube.com/watch?v=Q4V8OIQlO8M
Is it slower than this?? or the same?
Sorry if its not sharp but its only to show the speed right.
------Edit-------
This is with a 16GB class 2 SD card i forget to mention it.
Click to expand...
Click to collapse
Thanks commodoor for trying to help out. It is much slower and I dont think this is easy solved by changing rom. I have tried that and wiped and cleard cashe and format card and so on but nothing helps.
The first time you open up a folder with pictures it takes longer time due to that it is building up the thumbnail cache. If you then add pictures it will add it to the cache so everytime you open that folder it goes very quickly and smoth.
My and the first poster issue is that it does this everytime like it was the first time always.
Try this. Delete all files in DCIM/.thumbnail This is the place where the phone places the thumbnail cache for "Camera shots" (mine is always empty by the way). Now open the "album" and "Camera shots" and the phone will start showing the pictures much slower. When all pictures are loaded (and new thumbnail cache has been creaated close and go in again and now it shuold be quick and smoth again.
this is how it should work but does'nt for me and the first poster.
anyone else has any clue ??
sixpackbud said:
Try this. Delete all files in DCIM/.thumbnail This is the place where the phone places the thumbnail cache for "Camera shots" (mine is always empty by the way).
Click to expand...
Click to collapse
I have found that THIS is the problem that it's causing it.
If you use the default sandisk wich came with the Hero this folder is not empty, it contains the thumbnails as it is supposed to, so the next time you open up an album thumbnails are instantly loaded.
That does not happen when using my Transcend 8GB class 6, the folder is empty. Any suggestions?
ZenorGR said:
I have found that THIS is the problem that it's causing it.
If you use the default sandisk wich came with the Hero this folder is not empty, it contains the thumbnails as it is supposed to, so the next time you open up an album thumbnails are instantly loaded.
That does not happen when using my Transcend 8GB class 6, the folder is empty. Any suggestions?
Click to expand...
Click to collapse
This is not the root cause to this issue. The problem is that "album" program does not update this folder with "thumbnails". I will try to nail it down further to possible find a solution. I am surprised that it seams that only you and I have this problem.
No one else ????
So now we are 3 persons with this problem.
http://android.modaco.com/content/htc-hero-hero-modaco-com/292539/album-thumbnails-not-created/
Who will be the fourth???
I am not sure, but maybe it's caused because when I opened the phone for the first time, I didn't use the stock microSD but the Transcend one?
sixpackbud did you do the same thing?
I've switched to a Sandisk 16GB Class 2 card and have no problem. My phone is rooted running the new ROM and I have 130 pictures in the DCIM folder on the card - a mixture of shots from my old Nokia, the ones that came on the card with the phone and pictures taken by the Hero. It took a while when first opening to generate the thumbnails, but now shows them immediately.
I'm the one who posted on modaco about the same problem (see sixpackbud) post.
I also replaced the stock sd card for a transcend 8GB class 6.
So it seems all the problems started when changing the sd card.
Here I come with my 50 cents:
I tested the transcend class 6 card and I have to say it has a good read speed, but IT IS NOT A CLASS 6 CARD WHEN WRITING.
It does not get to the 6MB/sec it has to, but it stays at 4MB/sec.
So it really is a class 4 speed.
Maybe the album's thumbnails issue has to do with the card's write speed???
Licenced, can you test the write speed of your 16GB sandisk card????
please???
Following testing has now been done.
Wipe and load clean modaco rom 2.0. Directly went to camera and took some pictures and looked in album.
SanDisk microSDHC 8 GB class 2: NOT OK, thumbnails NOT created
Transcend microSDHC 16 GB class 6: NOT OK, thumbnails NOT created
Original SanDisk microSD 2GB Class 2: OK, thumbnails created
So it definitely seems to be connected to the cards. Now I did some speed measurement from the computer.
SanDisk microSDHC 8 GB class 2: NOT OK, thumbnails NOT created
Read: 10 000 kbytes/s
write: 3 600 kbytes/s
Transcend microSDHC 16 GB class 6: NOT OK, thumbnails NOT created
Read: 9 000 kbytes/s
write: 4 000 kbytes/s
Original SanDisk microSD 2GB Class 2: OK, thumbnails created
Read: 4 000 kbytes/s
write: 3 500 kbytes/s
The common thing for the two cards not working is that the read speed is much higher. You can actually see the difference clearly when loading album first time.
The only conclution I can draw out of this is that the thumbnail creating procedure doesn't work correctly when using high speed cards.
Is there anyone out there that can verify this by checking that album browsing works ok while using high speed sdcard
Thanks in advance.
sixpackbud said:
The only conclution I can draw out of this is that the thumbnail creating procedure doesn't work correctly when using high speed cards.
Click to expand...
Click to collapse
Thanks for making these tests. I suppose that if that was the issue then this would have been reported by multiple users. Let's see.
I have also contacted HTC support and awaiting response.
I did the same tests that you did, using these cards:
SanDisk microSDHC 8 GB class 2: (the one that came with an htc magic) NOT OK, thumbnails NOT created
Transcend microSDHC 8 GB class 6: (the one i bought and I'm using now) NOT OK, thumbnails NOT created
Original SanDisk microSD 2GB Class 2: (the one that came with the hero) NOT OK, thumbnails created (NOT OK to me)
The speed tests showed exactly the same speeds you got.
See that the transcend is NOT a class 6 card???. What a dissapointment. I trusted the brand.
But..... I just solved the problem.
Copying 4 files I found inside the .thumbnails dir on the 8gb card that came with the htc magic.
I noticed (albeit the dir names are somewhat different) the .thumbnail dir in the magic had 4 files that were not thumbnail files.
The files are named: .thumbdata33-1967290299, .thumbdata3-1763508120, image_last_thumb and video_last_thumb.
I just copied those 4 files into the /sdcard/DCIM/.thumbnails dir and the albums app started generating thumbnails.
The firs file is 230K long, the others 12K, 2K and 2K.
Maybe is a concurrency issue??? the writing speed of the card is not enough to allow creating more than one file at a time?
So putting in the card a pre-created file helps?
You can try with an empty file.
HTC Support answer:
"We would have to investigate, as having just tried it on mine, it works absolutely fine.
you haven't been messing around with Apps to SD have you? i wonder if that could have anything to do with it? The device should work with any SD card, and it certainly seems to when we try it here, but of course we haven't done anything to the ROM.
what programs have you installed from the market? maybe we could test here and see if the same thing happens here once we have installed the same.
best regards,
HTC Europe Support"
G,day all,
I got 32GB Samsung Micro SD card. I've been using it for last 4 months. Music and Personal pictures, videos filled 20GB out 30GB.
Suddenly my music start skipping the tract can't play this format. and then realized the pictures are not available either. in setting > storage the external sd is grayed out. as if nothing is inserted. I pulled the memory out n insert it back. restart my phone. still didn't work.
Tried on my laptop even laptop doesn't detect it. Used card reader still doesn't detect. any idea what to do ?
I should also add that the issue is with Micro SD card only. I tried different sd card it work well on the phone and laptop.
my pictures are my real worries. any suggestion would be appreciated.
Ty :crying:
same here
hero000 said:
G,day all,
I got 32GB samsung Micro SD card. I've been using it for last 4 months. Music and Personal pictures, videos filled 20GB out 30GB.
Suddenly my music start skipping the tract can't play this format. and then realised the pictures are not available either. in setting > storage the external sd is grayed out. as if nothing is inserted. I pulled the memory out n isnert it back. restart my phone. still didn't work.
Tried on my laptop even laptop doesn't detect it. Used card reader still doesn't detect. any idea what to do ?
Ty :crying:
Click to expand...
Click to collapse
sorry to hear about it... but happened to me as well. don't know why. it corrupt and need to reformat... lost all music and video.. lucky i back up mine pics to drop box and sync my contacts to google account.
kts3 said:
sorry to hear about it... but happened to me as well. don't know why. it corrupt and need to reformat... lost all music and video.. lucky i back up mine pics to drop box and sync my contacts to google account.
Click to expand...
Click to collapse
Well the problem is SD card can't be detected even using Laptop.
Download the sd formating tool, if that won't format it then the card is faulty and needs to be replaced. I had the same thing happen with a ten month old card, the supplier replaced it without quibble.
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
putney1477 said:
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
Click to expand...
Click to collapse
Sounds like your card went belly up. You could try to use an SD card reader on a pc.
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
zelendel said:
Sounds like your card went belly up. You could try to use an SD card reader on a pc.
Click to expand...
Click to collapse
I tried that too. The SD card was blank on the computer tried several.different SD cards in the phone and I get the same message "SD card is blank or has a unsupported filesystem" and I can't reformat either.
putney1477 said:
Hey there, I'm hoping somebody can help me. All of a sudden this morning all 1300 pics and 600 songs just disappeared from my SD card. I pulled the battery and rebooted, still nothing. I had noticed last night that a few of the pictures were great out and had the image sideways in my gallery, I didn't think anything of it. I tried to delete the ones that are grayed out and they wouldn't delete.
Then this morning I noticed when I went to go and open one of my pictures it would not allow me to open it I could see it in the gallery but I could not open it full size. Thats when I get a second reboot, and all of my pictures disappeared. I thought it was the SD card because at that point it was saying blank SD card or SD card not compatible to your device. This is the same SD card I have had for years in multiple Samsung devices.
I can't even view the pics on my computer with a card reader. I have tried 2 different SD cards as well on my phone and they all "blank card or card not compatible "
The phone won't even let me format any cards.
I'm stuck. Any suggestions would be awesome. I'm not even looking to recover the pictures, I back them up to drop box so the only ones that were messing with the ones that I took yesterday and today, that is no big deal.
I tried that too. The SD card was blank on the computer tried several.different SD cards in the phone and I get the same message "SD card is blank or has a unsupported filesystem" and I can't reformat either.
Click to expand...
Click to collapse
Ouch sounds like your device is having a big issue. What device do you have.
zelendel said:
Ouch sounds like your device is having a big issue. What device do you have.
Click to expand...
Click to collapse
LOL I know! Ihave the Samsung Galaxy S 5 for Verizon.
Anyone having issues with Google Photos when using an external SD card? Unless I eject the card, I can't get Google Photos to upload or download any photos. It's either stuck on 'getting photos' (on first launch or after clearing data/cache) or 'waiting to upload' if I've reinserted the SD card after having first successfully set up the app with the SD card removed.
It's not playing nicely. So far, with the SD card inserted, the app is totally useless. I have a couple hundred GB on the SD card so I haven't formatted it.
Any thoughts?
Maybe this is a stupid question, but did you switch the write protection on your SD card? Regardless of its current position, just turn it the opposite.
My card has no such switch unfortunately..
Here's a workaround for the time being,
Make internal storage default photo saving location on your Camera. Move photos from your SD card DCIM folder to your internal DCIM folder, then finally un-mount the SD card. Your photos should start to upload to Google Photos.
I've reported this issue many times to google and they have done nothing about it so I just sort of given up on it. I just un-mount my SD card everytime I want to backup.
Yeah that's essentially what I've been doing. Which is a total PITA.
Interestingly I only had the option to save photos to the internal SD card after 7 days, the option became available about the same time as OEM Unlock.
No problems here. Using a 64GB SD with the camera set to save pictures on the card. Everything uploads fine.
meyerweb said:
No problems here. Using a 64GB SD with the camera set to save pictures on the card. Everything uploads fine.
Click to expand...
Click to collapse
Same here. Very pleased when I found that it worked as it did not work on my S7 Edge.
Samsung 128gb SD card in Verizon S9+. Google Photos can read and write to SD card without issue.
Sent from my SM-G965U using Tapatalk
Well there's a glimmer of hope then. Did you guys format your card after inserting into your device? This is the only thing I haven't done. My card was initially formatted on a PC.
salada2k said:
Well there's a glimmer of hope then. Did you guys format your card after inserting into your device? This is the only thing I haven't done. My card was initially formatted on a PC.
Click to expand...
Click to collapse
I used a brand new card and it did not require to be formatted. Google Photos asked for SD card permissions and that was that.
Sent from my SM-G965U using Tapatalk
meyerweb said:
No problems here. Using a 64GB SD with the camera set to save pictures on the card. Everything uploads fine.
Click to expand...
Click to collapse
Same here.
---------- Post added at 12:37 AM ---------- Previous post was at 12:33 AM ----------
salada2k said:
Well there's a glimmer of hope then. Did you guys format your card after inserting into your device? This is the only thing I haven't done. My card was initially formatted on a PC.
Click to expand...
Click to collapse
Mine was also formatted on a PC and used in an HTC 10. I reformatted it in my S9+ before using it.
Cool. Will reformat my card inside my device then and report back. Thanks for the responses.
Everything good here as well. Maybe delete app then re download it?
Formatting the SD Card inside my s9 immediately resolved this issue. Case closed.
Mine just grabs straight from the card, no issues at all...
Never mind. Overtaken by events.
I am in urgent need of help. I have a non-rooted Mate 20 Pro with a nano memory card. Today I noticed all my photos and videos are gone from the memory card.
All the folders are still there just empty, all my files and music is still there just my photos and videos are not.
I tried connecting it to a computer and the same thing. Empty folders,
I'm not sure what happened as they were all there earlier. I didn't use my phone or do anything out of the ordinary for this to happen.
Im on EMUI 10 currently. I took the memory card out and downgraded back to 9.1 to see if the software was the issue but same thing.
I also tried opening the files in different apps to see if they would show up but nothing.
My memory card still shows the same amount of memory being used as it did before.
I also tried to unhide folders, look into the safe but nothing!
At this point I am quite upset
Any help would be greatly appreciated!
Nefelibatax said:
I am in urgent need of help. I have a non-rooted Mate 20 Pro with a nano memory card. Today I noticed all my photos and videos are gone from the memory card.
All the folders are still there just empty, all my files and music is still there just my photos and videos are not.
I tried connecting it to a computer and the same thing. Empty folders,
I'm not sure what happened as they were all there earlier. I didn't use my phone or do anything out of the ordinary for this to happen.
Im on EMUI 10 currently. I took the memory card out and downgraded back to 9.1 to see if the software was the issue but same thing.
I also tried opening the files in different apps to see if they would show up but nothing.
My memory card still shows the same amount of memory being used as it did before.
I also tried to unhide folders, look into the safe but nothing!
At this point I am quite upset
Any help would be greatly appreciated!
Click to expand...
Click to collapse
It is probably the most obvious assume you have rebooted?
Have you mistakenly ejected the card? If not try ejecting from settings and reinsert.
Are you using stock gallery viewer? Does it need update?
These are the most common/obvious actions, don't have anything else to add if tried and didn't work.
zolaisugly said:
It is probably the most obvious assume you have rebooted?
Have you mistakenly ejected the card? If not try ejecting from settings and reinsert.
Are you using stock gallery viewer? Does it need update?
These are the most common/obvious actions, don't have anything else to add if tried and didn't work.
Click to expand...
Click to collapse
Yes, I have rebooted. I even unmounted it and reset the phone then put it back in and nothing.
I am using stock gallery, I believe it's already updated.
Weirdly all my files and music are still there along with the folders. Just my pictures and videos are gone. I looked to see if they were hidden but they're not. They won't show on the computer either.
I'm not sure what could have possibly happened. They were there in the morning and then they disappeared. I didn't take the card out or anything.
Are there apps that could somehow erase all your photos and videos if you install them. I can't think of anything else it could have been. I've never had any problems until now.
The newest thing I have done is update do EMUI 10 but even after the update everything was still there until the other day when they just disappeared on me.
Do you use Google Photos App? If Yes, see if you can find the missing photos and video with in Google Photos. Google Photos once uploaded will remove the local storage.
sajokj said:
Do you use Google Photos App? If Yes, see if you can find the missing photos and video with in Google Photos. Google Photos once uploaded will remove the local storage.
Click to expand...
Click to collapse
I checked. They weren't synched. I'm guessing there's nothing I can do. It's just weird altogether.
Connect to PC and check the Memory card folder to see whether contents are there or not?
iAbhishekh said:
Connect to PC and check the Memory card folder to see whether contents are there or not?
Click to expand...
Click to collapse
I tried. Nothing. There are some .hidden or .outside files in some of the folders. I tried to set it to show hidden files just in case but it still didn't pop up.
I'm going to try getting a nano card reader to see if maybe the phone is somehow doing something to the card. In the meantime I'm no longer using so no more damage gets done just in case.
Try sd card recovery, either on phone or on pc.
zolaisugly said:
Try sd card recovery, either on phone or on pc.
Click to expand...
Click to collapse
Yes, that's my next step once my nm card reader comes in.
Also thank you to everyone who tried to help out, I really appreciate it!