[Solved] Update error - Galaxy S III Q&A, Help & Troubleshooting

I was trying to upgrade to 4.3 through kies (I9300XXUGMK6) on my dutch non-rooted I9300, however when downloading the firmware to my device it was stuck at 4% and rebooted. Now I get the message "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.". Already tried that but it fails every time. I've also tried flashing the firmware with odin (like posted here: http://forum.xda-developers.com/showthread.php?t=1671969 ) but it also fails everytime.
I've tried to go in recovery mode (Volume up + home + power) but get the same firmware error message. Does anyone know how I can get my phone to work again?
---Fixed---
Used another cable and tried the emergency recovery again, this fixed it and updated it to android 4.3

RMCA said:
I was trying to upgrade to 4.3 through kies (I9300XXUGMK6) on my dutch non-rooted I9300, however when downloading the firmware to my device it was stuck at 4% and rebooted. Now I get the message "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.". Already tried that but it fails every time. I've also tried flashing the firmware with odin (like posted here: http://forum.xda-developers.com/showthread.php?t=1671969 ) but it also fails everytime.
I've tried to go in recovery mode (Volume up + home + power) but get the same firmware error message. Does anyone know how I can get my phone to work again?
Click to expand...
Click to collapse
Was the process stuck at downloading process or while flashing it? While the firmware is getting downloaded no flashing process is done.. Can you please explain it properly.. Have you tried emergency recovery?

suyash1629 said:
Was the process stuck at downloading process or while flashing it? While the firmware is getting downloaded no flashing process is done.. Can you please explain it properly.. Have you tried emergency recovery?
Click to expand...
Click to collapse
It was stuck while downloading from the pc to my phone, and yes I have tried the emergency recovery but it will not download to my phone.
Update: I have found the solution, it was a faulty cable! That was why it was stuck on downloading. Thanks for asking the right questions!

RMCA said:
It was stuck while downloading from the pc to my phone, and yes I have tried the emergency recovery but it will not download to my phone.
Update: I have found the solution, it was a faulty cable! That was why it was stuck on downloading. Thanks for asking the right questions!
Click to expand...
Click to collapse
What does it exactly say when you flash from ODIN? can you provide any screenshot(showing the errors)?

suyash1629 said:
What does it exactly say when you flash from ODIN? can you provide any screenshot(showing the errors)?
Click to expand...
Click to collapse
Thanks for the help but I have found the problem. It was a faulty cable. I cannot provide any screenshots for future reference because I did not make any. But thanks for your help!

RMCA said:
Thanks for the help but I have found the problem. It was a faulty cable. I cannot provide any screenshots for future reference because I did not make any. But thanks for your help!
Click to expand...
Click to collapse
Anyways, its good to know that the problem was only a faulty cable

Related

SGS2 stuck in orange triangle

Help!! My SGS2 is stuck on a screen with an orange triangle and excmamation mark between a cellphone and computer after a ROM flash attempt!
I can go to Downloading mode and Odin can detect my smartphone but i don't know what else to do...
Flash a full (different to whatever you were trying) ROM, problem solved.
Sent from my GT-I9100 using XDA App
yep, that's just a soft brick.
since you can access DL mode, just reflash with odin and normally problem solved
Haaa, thx all i fixed it! ^^
It took me 5 hours to find out what i had to do and find the stock Firmware tho...
But all fine now
Hello,
I've got the same problem but it seems I can't go into download mode. What am I doing wrong? What else can I try?
My SGS2 is not rooted and was on Android 2.3.3. Kies told me there was an update available to android 2.3.4 so I went for it.
But I'm really disappointed, now my phone is completety stuck on this screen with the phone...orange triangle with exclamation mark (warning)...PC.
EDIT : Samsung Kies proposes to do an emergency recovery, but in the end it also fails.
Fortunately, I took a screenshot before upgrading. See attachment.
Please help me.
kind regards,
Andrew
andrewvbv said:
Hello,
I've got the same problem but it seems I can't go into download mode. What am I doing wrong? What else can I try?
My SGS2 is not rooted and was on Android 2.3.3. Kies told me there was an update available to android 2.3.4 so I went for it.
But I'm really disappointed, now my phone is completety stuck on this screen with the phone...orange triangle with exclamation mark (warning)...PC.
EDIT : Samsung Kies proposes to do an emergency recovery, but in the end it also fails.
Fortunately, I took a screenshot before upgrading. See attachment.
Please help me.
kind regards,
Andrew
Click to expand...
Click to collapse
If your phone is not rooted, you still have your warranty, bring it back to the shop and ask for a new one
I bought it an amazon. But I'd prefer to have a solution right now instead of having to complain.
I continued my quest on the net... Apparently, a usb jig might take me out of this screen and back to the download mode. Can somebody confirm this?
andrewvbv said:
I bought it an amazon. But I'd prefer to have a solution right now instead of having to complain.
I continued my quest on the net... Apparently, a usb jig might take me out of this screen and back to the download mode. Can somebody confirm this?
Click to expand...
Click to collapse
One minus Did you follow the Kies recovery instructions .
One turn off and remove battery for a short period .
Two turn on
Three try recovery mode
Four try download mode ..
Five yes USB jig may enable you to get to download mode and from that you can flash a stock Samsung rom .
Six service centre
jje
Thanks JJEgan. I'll try once more and let you know. Assuming that I am able to get in download mode, why should I use a stock kernel and not the normal firmware I had before? Sorry about my question, but this is all new for me.
A USB Jig should be standard equipment for anybody who flashes their Galaxy phone, IMO.
andrewvbv said:
Thanks JJEgan. I'll try once more and let you know. Assuming that I am able to get in download mode, why should I use a stock kernel and not the normal firmware I had before? Sorry about my question, but this is all new for me.
Click to expand...
Click to collapse
Download Odin, download stock ROM, use Windows Task Manager to kill any Kies-related processes. Then turn off the phone, turn it back on in download mode and flash using Odin. Do not tick repartition and do not use the PIT file if the stock ROM comes with one.
Hi,
Thanks to this forum I managed to bring my SGS2 alive again step by step after that Kies broke it during the android upgrade from 2.3.3 to 2.3.4... Moreover, I am in the official 2.3.4 version now without using Kies!! ;-) Here's my story:
In the end, I was able leave the screen with the "phone..orange warning triangle..computer". and I was able to go in download mode without a usb jig. You have to press the 3 keys (volume down, home, and power on) quite a few seconds without releasing them. And then the download warning menu appears, press volume up to confirm that you want go go in download mode. And I was in "download mode'. Anyway, I will buy a jig ;-)
I tried once more the emergency recovery with samsung Kies without success. Failed.
Then with Odin I had problem. It was stuck at step "setup connection". Kies was not running and was not visible in the system tray. Though in the task manager, I still had 2 Kies* processes. Kiestrayagent.exe and another one starting with Kies and 4 letters (sorry I didn't write it down). I killed both processes. One step further... Then Odin was stuck on step complete(write) operation failed. Never found why. I tried several times, battery in and out again, without success. This was on a Win7 32bit. Latest Kies version.
In the end I installed Odin on another PC Win7 64bits. I had to install Kies also on it otherwise Win7 says "no driver found" when you plug in the usb cable of the SGS2. And on this computer, flashing with Odin worked perfectly.
Thanks again to all people who helped me + also thanks to this super forum where I could find the official firmware I needed after that Kies broke down my phone.
Andrew
hi
Spl1tz said:
Haaa, thx all i fixed it! ^^
It took me 5 hours to find out what i had to do and find the stock Firmware tho...
But all fine now
Click to expand...
Click to collapse
but tell me how you got it fixed
help i have the same problem
Spl1tz said:
Help!! My SGS2 is stuck on a screen with an orange triangle and excmamation mark between a cellphone and computer after a ROM flash attempt!
I can go to Downloading mode and Odin can detect my smartphone but i don't know what else to do...
Click to expand...
Click to collapse
i have the same problem how can i silve it
skhoudary said:
i have the same problem how can i silve it
Click to expand...
Click to collapse
Simple solution:
Read the posts above!
"To err is human, to forgive is divine"
Sent from my SGS II

Error: Firmware Upgrade encountered an issue...

I've searched google and XDA for a solution to this but so far can't find one.
I flashed the speed mod kernal and ever since i just get "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again" when in upload mode.
When i reboot the phone i just get the samsung screen with the exclaimatino mark.
I tried flashing the stock rom again and get a fail (see attached)
Is this bricked now?
Put phone in download mode and flash a ROM using ODIN
Official ROMS http://forum.xda-developers.com/showthread.php?t=1075278
Carrier Branded ROMS http://forum.xda-developers.com/showthread.php?t=1113928
i've tried flashing a stock rom but still getting Fail as per 1st post.
any other ideas?
Thansk
Is it even i9100 or other variants of galaxy s2 like i9100G or so..
Sent from my GT-I9100 using xda premium
Its defo GT-I9100
Just tried flashing Lightning 6.1 and getting fail on that too
did you try KIES Recovery?
Pull out your battery on your phone, . Re-install usb-drivers in Kies, reboot your computer.
Close everything related to Kies, also in toolbar trayagent and kies pdlr (right-click on windows toolbar). Put phone in downloadmode and try to reflash firmware with Odin.
Good luck
I've tried it in kies and my phone cannot be found. Just says connecting then no device found.
mwatson said:
I've tried it in kies and my phone cannot be found. Just says connecting then no device found.
Click to expand...
Click to collapse
Reinstall your usb-drivers with Kies
gee2012 said:
Reinstall your usb-drivers with Kies
Click to expand...
Click to collapse
How do I do that? Can I just re install kies?
mwatson said:
How do I do that? Can I just re install kies?
Click to expand...
Click to collapse
No, connect your phone to kies. In the topbar on the right next to help click and you`ll see something like usb drivers or connection problem, click on that and you can reinstall your drivers
gee2012 said:
Pull out your battery on your phone, . Re-install usb-drivers in Kies, reboot your computer.
Close everything related to Kies, also in toolbar trayagent and kies pdlr (right-click on windows toolbar). Put phone in downloadmode and try to reflash firmware with Odin.
Good luck
Click to expand...
Click to collapse
ok..
Battery out of phone
Re-installed Kies driver
Rebooted PC
In task manager end process all thing kies
Tried to flash in odin and failed again..
My sim is now is my old Orange san francisco
It can enter download mode ok.. so must not be totally bricked?
Thanks for your help so far guys.. much appreaciated
Is your phone recognized in Odin?
Does IDCOM light up yellow and does it say added in MESSAGE below in the left corner?
gee2012 said:
Is your phone recognized in Odin?
Does IDCOM light up yellow and does it say added in MESSAGE below in the left corner?
Click to expand...
Click to collapse
It is added in odin.. see attached picture.
Thanks
Maybe a bad flash, dowload the rom again and try it again. The rest seems fine!
Re-extract the .tar from the .zip and try again. I ran into the same issue once; prior to re-downloading the firmware again I re-extracted the .tar, and all was golden. Good luck.
I re-downloaded the rom.
Stiil fail...
I can flash the kernal ok, but thats about it. Seems to be going wrong at the NAND write..
Uh oh...is this now an expensive piece of plastic?
Sorry mate, i don`t know what how to help you anymore. I suggest you go to a service center and ask for a software flash. Covered under warranty.
Good luck
gee2012 said:
Sorry mate, i don`t know what how to help you anymore. I suggest you go to a service center and ask for a software flash. Covered under warranty.
Good luck
Click to expand...
Click to collapse
I guess they won't do it under warranty s its got a flash count of 5 now?
Thanks for your help though
Buy a jig, that resets the counter

Unable to enter downloadmode on SII HD LTE

Hello everyone
I have a SII E120L with
Kernel: 2.6.35.11-120L.EL22.1023
Baseband: E120L.EL.0843LT
with the following problems:
- I can' t connect to a network
- I can't enter download mode.
I tried:
- upgrade via Kies: get your device does not support uipgrade via Kies
firmware version: E120LKRFB05/E120LKRFB05/E120LKREL21/E120LKREL21 (LGT)
- usb dongel to enter download mode: doesn't work
- when I connect the usb cable; and do the 3 button procedure when the green battery appears, then I can enter download mode, but the screen turns blank aftyer 2 seconds. I can see in Odin that the USB port is detetected but flashing results in an error (see pic1)
- I tried adb shell reboot download. This results in the download mode, but disapears after 2 seconds.
- I tried to root the device via DooMLoRD tootlkit but this results in an error:
failed to copy 'files\Superuser.apk' to '/system/app/./Superuser.apk': Read-only file system
I'd would like to be able to
- flash new firmware
and/or
- root the phone and so I can restore an efs.img file on the sdcard.
Can someone help me please?
sry for the fast answer i didn't read correctly,
i just edited this for those who dont know what im talking about,
did you try to flash to stock, your not using a stock rom as i can see in the picture
cabloomi said:
I'M NOT HOLD RESPONSAPBLE TO ANYTHING THAT HAPPENS TO YOUR PHONE
BY FOLLOWING THIS GUIDE YOU AGREE TO THE TERMS
HERE THESE ARE STOCK ROMS, WHAT YOUR USING IS NOT EVEN FLASH ABLE VIA ODIN (I THINK)
1. DOWNLOAD OLD BOOTLOADER
2. FLASH OLD BOOT LOADER BY
1. OPEN ODIN
2. CLICK BOOTLOADER BUTTON AND CHOOSE THE RECENTLY DOWNLOADED BOOTLOADER
3. TICK PHONE BOOTLOADER UPDATE
4. THEN CLICK START
>>>>PROBLEM SOLVED<<<<
Click to expand...
Click to collapse
Dude... he has an SII HD LTE. (E120L) Which has different CPU/SoC/GPU than the I9100.
I am about 95% certain I9100 firmwares will NOT WORK on his phone, and may, in fact, make his situation worse.
---------- Post added at 11:28 AM ---------- Previous post was at 11:15 AM ----------
vdbergh said:
Hello everyone
I have a SII E120L with
Kernel: 2.6.35.11-120L.EL22.1023
Baseband: E120L.EL.0843LT
with the following problems:
- I can' t connect to a network
- I can't enter download mode.
I tried:
- upgrade via Kies: get your device does not support uipgrade via Kies
firmware version: E120LKRFB05/E120LKRFB05/E120LKREL21/E120LKREL21 (LGT)
- usb dongel to enter download mode: doesn't work
- when I connect the usb cable; and do the 3 button procedure when the green battery appears, then I can enter download mode, but the screen turns blank aftyer 2 seconds. I can see in Odin that the USB port is detetected but flashing results in an error (see pic1)
- I tried adb shell reboot download. This results in the download mode, but disapears after 2 seconds.
- I tried to root the device via DooMLoRD tootlkit but this results in an error:
failed to copy 'files\Superuser.apk' to '/system/app/./Superuser.apk': Read-only file system
I'd would like to be able to
- flash new firmware
and/or
- root the phone and so I can restore an efs.img file on the sdcard.
Can someone help me please?
Click to expand...
Click to collapse
First off, do NOT follow that guy's advice above, unless you want to brick your phone.
Second, try reading/searching this thread. I myself did a quick perusal of it and found that someone in it mentioned that they were able to root their E120L or S by flashing Tegrak kernel. Search around for it.
@vdbergh, sorry, I noticed you already posted in that other thread.
About your issue; are you plugged into a mainboard USB port on your computer? Using a USB hub or keyboard passthrough can cause issues. Have you tried different cables? It could be a bad cable.
ctomgee said:
@vdbergh, sorry, I noticed you already posted in that other thread.
About your issue; are you plugged into a mainboard USB port on your computer? Using a USB hub or keyboard passthrough can cause issues. Have you tried different cables? It could be a bad cable.
Click to expand...
Click to collapse
ctomgee, thanks for the effort to try to help me!
I am connected to the main USB port of my computer. I also changed the cable. Result is the same.
I think something is wrong with the firmware. Here's the history.
I had a perfectly good working phone. Then I wanted to flash the TL1.3. Something went wrong in that process and stupid me, I reseted the phone. Since then the phone was bricked. I tried everything but no success.
I sent the phonbe for JTAG repair. They manage to reanimate the phone, but it was impossible to get a network. All the est worked fine but I could't make phonecalls.
When I started Kies, it said to upgrade the firmware. The kernel upgrade went fine but the baseband upgrate got an error. I had the posibility to do an emergency recovery in Kies, but as soon as I start that, Kies doesn't recognice the phone.
Flashing new firmware via Odin doesn't work eiter.
The only small possibility I see is to restore a backup efs.img I found. But to do that the phone needs to be rooted. I can't do that via Odin so I tried the DooMLoRD tootlkit to root the phone. This doesn't work because I get an error that the filesystem is Read-Only.
Maybe I could root or upgrade the firmware via the recovery mode (apply update from sdcard option)?
So I'm very desperate now. I just don't know what to do anymore.
vdbergh said:
ctomgee, thanks for the effort to try to help me!
I am connected to the main USB port of my computer. I also changed the cable. Result is the same.
I think something is wrong with the firmware. Here's the history.
I had a perfectly good working phone. Then I wanted to flash the TL1.3. Something went wrong in that process and stupid me, I reseted the phone. Since then the phone was bricked. I tried everything but no success.
I sent the phonbe for JTAG repair. They manage to reanimate the phone, but it was impossible to get a network. All the est worked fine but I could't make phonecalls.
When I started Kies, it said to upgrade the firmware. The kernel upgrade went fine but the baseband upgrate got an error. I had the posibility to do an emergency recovery in Kies, but as soon as I start that, Kies doesn't recognice the phone.
Flashing new firmware via Odin doesn't work eiter.
The only small possibility I see is to restore a backup efs.img I found. But to do that the phone needs to be rooted. I can't do that via Odin so I tried the DooMLoRD tootlkit to root the phone. This doesn't work because I get an error that the filesystem is Read-Only.
Maybe I could root or upgrade the firmware via the recovery mode (apply update from sdcard option)?
So I'm very desperate now. I just don't know what to do anymore.
Click to expand...
Click to collapse
I would get the latest firmware available via CheckFUS. (if you don't know what that is, just google it) Then flash it via Odin. Let's start there.
Use gingerbreak in my signature, it doesnt even need a computer, just put it on your sd and install it, then let it do it's magic
cabloomi said:
Use gingerbreak in my signature, it doesnt even need a computer, just put it on your sd and install it, then let it do it's magic
Click to expand...
Click to collapse
Thanks for the tips cabloomi...
The checkFus didn't work. ( the SHV-E120L (SII HD LTE) is not in the list).
I tried the Gingerbreak, but I do't think the E120L is supported yet. It run's for ever without rooting the phone
vdbergh said:
Thanks for the tips cabloomi...
The checkFus didn't work. ( the SHV-E120L (SII HD LTE) is not in the list).
I tried the Gingerbreak, but I do't think the E120L is supported yet. It run's for ever without rooting the phone
Click to expand...
Click to collapse
My apologies... I didn't double check to see if the E120L was in Check FUS. Hmm. I'm not sure where you can get stock firmwares for the SHV-E120 series, unfortunately. (at least, on English language websites) Sorry dude, wish I could be of more help.
ctomgee said:
My apologies... I didn't double check to see if the E120L was in Check FUS. Hmm. I'm not sure where you can get stock firmwares for the SHV-E120 series, unfortunately. (at least, on English language websites) Sorry dude, wish I could be of more help.
Click to expand...
Click to collapse
Thanks for your help ctomgee, I realy appreciate it.
I manage to root the phone by flashing the Tegrak-Kernel-Build-33-for-SHV-E120L-FB05.recovery.tar and installing the zip file in recovery mode.
I still can't connect to a network and I can't flash new firmware. All the flashing ends with an error that the NAND or amss.bin can't be writen to the phone.
Someoine has an idea what I can try now?
vdbergh said:
Thanks for your help cabloomi, I realy appreciate it.
I manage to root the phone by flashing the Tegrak-Kernel-Build-33-for-SHV-E120L-FB05.recovery.tar and installing the zip file in recovery mode.
I still can't connect to a network and I can't flash new firmware. All the flashing ends with an error that the NAND or amss.bin can't be writen to the phone.
Someoine has an idea what I can try now?
Click to expand...
Click to collapse
Please don't get me mixed up with cabloomi...
Thanks for your help, Ctomgee...
The problem that I couln't enter download mode or root my phone is solved with your help.
I still have a probem with the radio/basebad, but I'll post that in another thread.

Help! Error during stock firmware flash

Hi guys,
In need of urgent help, I was following totallydubbed's tutorial on returning the phone to stock as I need a warranty repair.
I tried to flash XXEMA2 firmware for Optus off Sammobile.
Everything was okay until about 75% through the odin flashing process of the stock firmware then I got an error about something not being able to be written.
Now on boot it displays "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again"
Doesn't connect to kies.
I can get into download mode.
Owen1r said:
Hi guys,
In need of urgent help, I was following totallydubbed's tutorial on returning the phone to stock as I need a warranty repair.
I tried to flash XXEMA2 firmware for Optus off Sammobile.
Everything was okay until about 75% through the odin flashing process of the stock firmware then I got an error about something not being able to be written.
Now on boot it displays "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again"
Doesn't connect to kies.
I can get into download mode.
Click to expand...
Click to collapse
What error message did you encounter exactly? If you cannot remember and you can get into download mode as you said, did you try to flash again?
I spoke too soon, after spending about half an trying to connect it to kies and reflashing it. All it took was a swap into a USB 3.0 port which reinstalled the drivers and it worked.. Took about a third of the time also.. Strange.

[Q] Anyone have active link for pit or tar files for i717 Note?

I've got a Note 1 I'm trying to fix for a friend. He said he tried to update the phone and now he's stuck on
"Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again"
When I connect to Kies, it never connects. Odin does recognize the device but I have no files available. Im just trying to just trying to restore to stock. All the links for files are dead. Anyone have any good active links for files for this thing?
shawndh said:
I've got a Note 1 I'm trying to fix for a friend. He said he tried to update the phone and now he's stuck on
"Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again"
When I connect to Kies, it never connects. Odin does recognize the device but I have no files available. Im just trying to just trying to restore to stock. All the links for files are dead. Anyone have any good active links for files for this thing?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=61014722
Sent from my SAMSUNG-SGH-I717
developweb said:
http://forum.xda-developers.com/showthread.php?p=61014722
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
Thanx bro! That looks like the real deal. I've been searching for hours and now if finally got a valid download. Downloading now.

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