[Q] Friend of my friend needs help, Bricked his device. - Verizon Samsung Galaxy Note II

The title should explain some of my problem. I have not met the owner of this device, he did something to his device and messed it up, he gave it to my friend, who couldn't fix it, and then gave it to me to fix. I have NO IDEA what they have done, what software version is was originally on, and what they tried to do to fix it. The owner doesn't know himself.
It won't boot up, depending on what firmware I decide to use, it either boots to the Samsung logo and gets stuck there, or says "Fireware upgrade encountered an issue. Please select recovery mode in Kies & try again"
It does have Odin installed an I've used versions 3.0.9 and 3.0.7 and 3.0.6. I have used the following firmware packages:
I605VRUEMJ9_I605VZWEMJ9_I605VRUEMJ9_HOME.tar.md5
KIES_HOME_I605VRAMC3_I605VZWAMC3_1098177_REV04_user_low_ship.tar.md5
I am worried I may have destroyed the device, I used the re-partition option multiple times with different combinations of firmware packages and Odin versions.
Odin on the phone says:
Product name: Sch-i605 (duh)
Custom Binary Download: no
Current binary: Samsung Official
System Status: official
(then in gray, don't know if that means anything)
Knox warranty void: 0 (Does this mean that he did the 4.3 update? or does this mean he flashed a rooted version of 4.3?)
Ap swrev: A2
Can you guys help me or is this to obscure? ( or did me re partitioning the device ruin my chances?)

Oh yes, I can't boot into recovery mode either, any ideas why?

At no point did you mention what the problem was or what the device is doing.
Sent from my SCH-I605 using xda app-developers app

akellar said:
At no point did you mention what the problem was or what the device is doing.
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
*facepalm* I'm so stupid....
Depending on what firmware I decide to use, it either boots to the Samsung logo and stays there, or says "Fireware upgrade encountered an issue. Please select recovery mode in Kies & try again"
Like I said, Odin is installed and I can't boot into recovery.
So sorry!

Related

Phone stuck on "Firmware upgrade encountered an issue"

I dont't see odin or download in the phone at all. Just connect to Kies. Is my phone bricked? Can it be restored? If it can be restored, can someone lead into the right direction? I was trying to restore the phone and my power went out for 10 min and now it's back on
If you haven't shut off the phone you should be able to load it back up in Odin desktop and start over. Can you get into download mode?
Sent from my SGH-I777 using xda premium
thanitos said:
If you haven't shut off the phone you should be able to load it back up in Odin desktop and start over. Can you get into download mode?
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
when I plug in Odin, I get the yellow bar 0:[COM4] but nothing happens, i gets stuck on boot.bin. and nothing is on the display except for the firmware upgrade encountered..blah blah
BROKKANIC said:
http://forum.xda-developers.com/showthread.php?t=1286432
http://forum.xda-developers.com/showthread.php?t=1313659
Read it and follow the instructions.
Make sure you click the Thanks button for entropy and creepyncrawly
Click to expand...
Click to collapse
Sent from my SGH-I777 using xda premium
i tried and tried and tried. i just took it to att and was able to exchange for a new one through warranty
alee821 said:
i tried and tried and tried. i just took it to att and was able to exchange for a new one through warranty
Click to expand...
Click to collapse
Please don't root or mod that new phone unless you read before you do. You don't belong Modding a phone
Sent from my SGH-I777 using xda premium
Lol. I couldn't figure out how to make my phone do what I wanted so I returned it for a new one that I still won't be able to figure out how to make do what i want because I don't wanna learn just give me cool shizz naoww!
The problem wasn't your phone. It was a kies / driver / USB port problem, lots of people are experiencing the same thing. But I agree with the above poster, please don't modify the new one. If THIS was something you're willing to return it for, imagine if u had an actual problem.
Sent from my Nexus 7 using Tapatalk 2
This guy is as bad as moneyover
Sent from my SGH-I777 using Tapatalk 2
alee821 said:
I dont't see odin or download in the phone at all. Just connect to Kies. Is my phone bricked? Can it be restored? If it can be restored, can someone lead into the right direction? I was trying to restore the phone and my power went out for 10 min and now it's back on
Click to expand...
Click to collapse
Try installing Samsung Kies http://www.google.com/url?sa=t&rct=...Hsxw4ptEdLDgjmDtA&sig2=s2Ik_zAvbYl1EZ28DFGk_A
then pop off your battery and get your Model and serial (NOT IMEI!) numbers and write them down.
in kies click on tools>emergency firmaware recovery a window should popup
boot your device into download mode
on the "emergency fw recovery window" should show your device... it will ask for your SN and model, input them as it shows on the back of your device. It will then install the latest Samsung FW (ICS).
worked for me when i got mine to the point odin wasnt working.
Stock SGH-I777 "Firmware upgrade encountered an issue"
My phone froze and when I tried to boot it back up it showed "Firmware upgrade encountered an issue". I'm running a stock jellybean rom so I tried emergency recovery with kies and it gets stuck at "Proceed to firmware emergency recovery" at 0%. I have tried using different usb cables, ports and even different pc's. I also reinstalled all the drivers properly. I tried flashing a stock rom using odin but it always fails. I can go into download mode but not recovery mode. I looked at many threads and the common course of action is to flash with odin. I have tried numerous times with different methods and it still won't get fixed. Please help. Thanks in advance and I apologise if this question is getting old but I am stumped.
note: before this happened the phone was working perfectly fine. I was running a stock rom and no root
@csgo0013,
creepyncrawly said:
Did you follow all of these steps in order? If not, go through this sequence again, from 1 through 6.
Click to expand...
Click to collapse
Flashing the kernel
Thanks @cyril279. I tried it again with no luck. Flashing the kernel failed. And now it shows that the current binary is now custom. It was official before. And also the binary counter went from 1 to 3. IDK if that helps at all
The increased binary counter is likely the result of attempts to flash the Siyah (non-stock) kernel. I was unaware that it would notch the counter if the flash was NOT successful.
Assuming that you followed the steps thoroughly, in their correct order, and using the correct firmware for the exercise, (siyah kernel and SBL.bin) then I am left to assume, as the post states, that your eMMC memory is damaged.
I have not had much experience with damaged eMMC memory, so perhaps our peers can chime in with other options that may be available to verify the condition of the device.
creepyncrawly said:
Try the following, just in case the problem is nand r/w corruption.
[...the six steps...]
If you are unable to get any of these to flash successfully, first you should assume a bad port, or bad cable, and try other ports, other cables, even another pc. If you can get no flash to succeed, then you may have damaged eMMC memory.
In case it is damaged memory, see this post from Mobile Tech Videos.
Click to expand...
Click to collapse
csgo0013 said:
Thanks @cyril279. I tried it again with no luck. Flashing the kernel failed. And now it shows that the current binary is now custom. It was official before. And also the binary counter went from 1 to 3. IDK if that helps at all
Click to expand...
Click to collapse

[Q] Samsung Galaxy S2 won't boot. Recovery mode not accessible.

Hi all!
I have a Samsung Galaxy S2 which I since a week cannot start. It get stuck on the black/white samsung logo. I cannot enter recovery mode, nothing happens when releasing the power button after pressing volumeup+home+power buttons. I can however reach download mode. I'm not sure what caused this problem, one day I just couldn't start it. I read on forums that many similar problems seem to have occurred when upgrading android but I'm not sure this is the case here (unless the phone made an automatic update while I was asleep). I'm not sure what version of android I'm running, but I'm pretty sure it is at least the ICS.
I would like to hard reset my phone if possible. It seems to be easiest through the recovery mode which I cannot get into.. I read things about Odin, connecting the phone to the computer and downloading android to the phone but haven't quite grasped it. Could anyone explain this option for me or point me in the right direction? Are there other options?
I would appreciate any help, especially since my 1-year warranty expired a month ago!
Best regards,
Marcus
marlu873 said:
Hi all!
I have a Samsung Galaxy S2 which I since a week cannot start. It get stuck on the black/white samsung logo. I cannot enter recovery mode, nothing happens when releasing the power button after pressing volumeup+home+power buttons. I can however reach download mode. I'm not sure what caused this problem, one day I just couldn't start it. I read on forums that many similar problems seem to have occurred when upgrading android but I'm not sure this is the case here (unless the phone made an automatic update while I was asleep). I'm not sure what version of android I'm running, but I'm pretty sure it is at least the ICS.
I would like to hard reset my phone if possible. It seems to be easiest through the recovery mode which I cannot get into.. I read things about Odin, connecting the phone to the computer and downloading android to the phone but haven't quite grasped it. Could anyone explain this option for me or point me in the right direction? Are there other options?
I would appreciate any help, especially since my 1-year warranty expired a month ago!
Best regards,
Marcus
Click to expand...
Click to collapse
Sounds like the symptoms of a NAND RW corruption. Try this http://forum.xda-developers.com/showthread.php?t=1457458
Hi Marcus,
I had the same problem few days back.
If it's not broken by you trying something fancy, the best solution is to take it to service centre. If you have rooted your device, had installed some custom firmware or are not willing to visit the service centre for some other reason, please read ahead.
All I did was,
Installed USB connectivity drivers through Kies.
Installed ODIN 1.83
Ensured that Kies or any of its processes are not running in background.
Downloaded the official SGS2 firmware
Flashed the firmware through ODIN.
It took around 10 minutes for the full process and I was having my mobile up and running. Using ODIN sounds scary initially if you haven't used it. I have slowly started gaining confidence in it after using it a few times.
Please note that though the process is well proven to be safe, there is still an amount of risk involved.
Sent from my GT-I9100
Download a siyah kernel(like v4.0.1) .tar file and flash through odin.
See if that makes it boot/lets you into recovery.
Adarzannh said:
Sounds like the symptoms of a NAND RW corruption. Try this http://forum.xda-developers.com/showthread.php?t=1457458
Click to expand...
Click to collapse
I appreciate all of your answers!
Adarzannh: I tried the guide but when flashing using odin I get stuck on:
<ID:0/003> NAND Write Start!!
both when trying to flash the recovery package and the kernel. Any clues?
mananbdesai: where do I find the "official SGS2 firmware"?
theunderlining: is it enough just to flash a new kernel or do I afterwards need to flash ROM too?
marlu873 said:
Adarzannh: I tried the guide but when flashing using odin I get stuck on:
NAND Write Start!!
both when trying to flash the recovery package and the kernel. Any clues?
Click to expand...
Click to collapse
A couple of things..ensure KIES is not running on your computer in the background. If possible delete it completely. Also ensure your phone is connected to a USB port directly on the computer and not via a hub or to a USB port on a keyboard or something. Odin is a finicky s/w..so..
Also, try different versions. If v1.85 doesn't work try v3.4
marlu873 said:
mananbdesai: where do I find the "official SGS2 firmware"?
Click to expand...
Click to collapse
Go to sammobile.com or a sticky in the Original Android Development section here..has links to all the stock firmwares.
marlu873 said:
theunderlining: is it enough just to flash a new kernel or do I afterwards need to flash ROM too?
Click to expand...
Click to collapse
Lol at underlining. if you flash a custom kernel like siyah, you'll be rooted and get CWM. Using that you can install a custom ROM.
Sent from my GT-I9100 using xda app-developers app
And youll be safe from the 4.0.4 brickbug if you flash siyah.
You flash a kernel for various reasons like it has emmc cap disabled,you can tweak it etc.
You can flash siyah kernel and stop there.Or you can move onto a custom rom.
Whatever,when its done-backup your efs and make a nand backup.
And yesterday I was downgrading my wifes phone onto 4.0.3.I was using odin and kept getting "failed".After 3 attempts I realised I hadnt put the phone into download mode..........how stupids that......lol
hi there, just wondering, after Flashing the stock firmware through ODIN, do you lose everything in your phone? i need to get all the notes that I have in my phone (notes from the samsung stock apps). I dont have any external sd card in the phone. thanks in advance for the reply.
enquiry
marlu873 said:
Hi all!
I have a Samsung Galaxy S2 which I since a week cannot start. It get stuck on the black/white samsung logo. I cannot enter recovery mode, nothing happens when releasing the power button after pressing volumeup+home+power buttons. I can however reach download mode. I'm not sure what caused this problem, one day I just couldn't start it. I read on forums that many similar problems seem to have occurred when upgrading android but I'm not sure this is the case here (unless the phone made an automatic update while I was asleep). I'm not sure what version of android I'm running, but I'm pretty sure it is at least the ICS.
I would like to hard reset my phone if possible. It seems to be easiest through the recovery mode which I cannot get into.. I read things about Odin, connecting the phone to the computer and downloading android to the phone but haven't quite grasped it. Could anyone explain this option for me or point me in the right direction? Are there other options?
I would appreciate any help, especially since my 1-year warranty expired a month ago!
Best regards,
Marcus
Click to expand...
Click to collapse
Hi there sir,
Has the problem solved ? Care to share the solution ?
Thanks.
i had the same exact problem, i tried flashing with odin n stock firmware but stuck in NAND write start, i didnt try flashing with PIT & repartition though, i couldnt be bothered anymore, so i took it to samsung service plaza, they told me the problem is in the main PCB (hardware issue), so all they did was replace that n it got fixed! i didnt pay because it's still under contract/ carrier warranty
Can you get into downloading mode? It's by hold and pressing volume down+home+power
Sent from my GT-I9100 using xda premium
it seems for some strange reason the phone wont turn on now. Wheni plug it in i get the blue flashing dot but its faint. Tried download mode and nothing.
same problem
araz.rozh said:
Can you get into downloading mode? It's by hold and pressing volume down+home+power
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
my phone is stuck at the bootlogo too. but mine is rooted n running on biftor rom (jellybean) pls how do i flash with odin? thanks
help pls.
Pls guys I have the same problem but like I said earlier mine occurred while I waS tRyna backup my ROM. Plss can I get a detailed guide on how to flaSh my samsung galaxy SII GT19100. ItS verion; jelly bean 4.12.Its rooted n runs on a custom ROM( biftor). Plss guys help. Thank you.
tatchero said:
Pls guys I have the same problem but like I said earlier mine occurred while I waS tRyna backup my ROM. Plss can I get a detailed guide on how to flaSh my samsung galaxy SII GT19100. ItS verion; jelly bean 4.12.Its rooted n runs on a custom ROM( biftor). Plss guys help. Thank you.
Click to expand...
Click to collapse
I had a similar problem, stuck at boot with Biftor v12, which happened after I tried to update SuperSU binary through CWM/TWRP. I don't know why it stuck at boot and why it wouldn't reboot to Recovery. Download mode was still working, so I had no choice but to flash new kernel through ODIN and see if it works.
So if your symptoms sound similar to mine, here's what I did to be able to boot again:
I REPEAT, SIMILAR TO MINE. MY SOLUTION MIGHT NOT NECESSARILY APPLY TO YOURS.
1. Download a suitable kernel in tar.md5 format. I used PhilZ-cwm6 v4.93.6 for XWLSN firmware (see OP http://forum.xda-developers.com/showthread.php?t=1877270)
2. Download ODIN, if you don't have it, found here http://forum.xda-developers.com/showthread.php?t=2189539
3. Once installed, boot your phone in Download mode by pressing Vol Down+Home+Power together until you see a warning dialog. Press Vol UP to get into download mode.
4. Make sure ODIN is running, and NO KIES processes are running.
5. Connect your phone with USB cable to your PC.
6. In ODIN, you should see a COM port with yellow background.
7. Click the PDA button ONLY.
8. Select the kernel file you downloaded.
9. Press Start and nothing else.
10. If everything went as expected, your phone should reboot after a while with a working Recovery.
Only do the steps if you are absolutely sure. This worked for me, and I hope it gives some tips for your problem as well.
Flash-IS-Bright said:
I had a similar problem, stuck at boot with Biftor v12, which happened after I tried to update SuperSU binary through CWM/TWRP. I don't know why it stuck at boot and why it wouldn't reboot to Recovery. Download mode was still working, so I had no choice but to flash new kernel through ODIN and see if it works.
So if your symptoms sound similar to mine, here's what I did to be able to boot again:
I REPEAT, SIMILAR TO MINE. MY SOLUTION MIGHT NOT NECESSARILY APPLY TO YOURS.
1. Download a suitable kernel in tar.md5 format. I used PhilZ-cwm6 v4.93.6 for XWLSN firmware (see OP http://forum.xda-developers.com/showthread.php?t=1877270)
2. Download ODIN, if you don't have it, found here http://forum.xda-developers.com/showthread.php?t=2189539
3. Once installed, boot your phone in Download mode by pressing Vol Down+Home+Power together until you see a warning dialog. Press Vol UP to get into download mode.
4. Make sure ODIN is running, and NO KIES processes are running.
5. Connect your phone with USB cable to your PC.
6. In ODIN, you should see a COM port with yellow background.
7. Click the PDA button ONLY.
8. Select the kernel file you downloaded.
9. Press Start and nothing else.
10. If everything went as expected, your phone should reboot after a while with a working Recovery.
Only do the steps if you are absolutely sure. This worked for me, and I hope it gives some tips for your problem as well.
Click to expand...
Click to collapse
Hi Flash-IS-Bright
I have the exact same problem with SuperSU on my rooted Galaxy S2. I updated the SuperSU app, and when I opened it, it recommended me to update the binary, I selected the CWM/TWRP option and then my phone tried to reboot but is now stuck. It can only access download mode.
In doing the process above, you only flashed the kernel? Did this totally work? And all your apps/messages were left intact on your phone?
Any help is appreciated.
peshmann said:
Hi Flash-IS-Bright
I have the exact same problem with SuperSU on my rooted Galaxy S2. I updated the SuperSU app, and when I opened it, it recommended me to update the binary, I selected the CWM/TWRP option and then my phone tried to reboot but is now stuck. It can only access download mode.
In doing the process above, you only flashed the kernel? Did this totally work? And all your apps/messages were left intact on your phone?
Any help is appreciated.
Click to expand...
Click to collapse
when ur updating the binary u should always choose the 'Normal' thing instead of the 'CWM/TWRP' one ma8
if u flash a kernel it will not delete anything on ur phone, all u have to do is to select the right kernel like 'Philz' for example (if ur on a stock JB firmware) and flash the same through 'ODIN' and reboot ur phone
Sun90 said:
when ur updating the binary u should always choose the 'Normal' thing instead of the 'CWM/TWRP' one ma8
if u flash a kernel it will not delete anything on ur phone, all u have to do is to select the right kernel like 'Philz' for example (if ur on a stock JB firmware) and flash the same through 'ODIN' and reboot ur phone
Click to expand...
Click to collapse
Thanks for your help. I've originally had Jeboo 1.2 kernel on my phone and tried to reflash that again through Odin. It passed, however I'm still encountering the same problem of the bootloop.
Would flashing a different kernel help? I'm on stock JB firmware but with a Jeboo kernel. I am happy to try another kernel (if that would not brick my phone)
Do you have any other suggestions to help me solve this?
Again thanks for your help
peshmann said:
Thanks for your help. I've originally had Jeboo 1.2 kernel on my phone and tried to reflash that again through Odin. It passed, however I'm still encountering the same problem of the bootloop.
Would flashing a different kernel help? I'm on stock JB firmware but with a Jeboo kernel. I am happy to try another kernel (if that would not brick my phone)
Do you have any other suggestions to help me solve this?
Again thanks for your help
Click to expand...
Click to collapse
You could try flashing hawkerpaul's kernel wiper first and then install another stock kernel like PhilZ or Apollo, and see if that helps.
Neat Rom lite,suddenly struck in boot loop after 1 month of operation.
Dear All,
I have installed the "I9100XWLSZ_NeatROM_Lite_v5.0.1" custom rom and after 1 month of successful usage, today suddenly the phone was dead.(probably due to autoupdates over wifi) . I tried to reboot, but didnt. Tried to restart but got stuck in the logo screen with yellow triangle.
Tried to enter recovery mode, but no use. Only download mode is possible.
Tried to flash the stock rom using odin, but no use, Nand write failed.
Can somebody help me how to come out of this situation. Shall I install a different kernal and see?
Regards,
Maka11

S3 stuck at boot logo

Suddendly, whitout me doing anything, I found my S3 stuck at the boot logo (the one that reads Samsung Galaxy SIII GT-I9300). I thought it had crashed and was restarting (sometimes happens) but It is just stuck there. I have tried to turn it off by holding power button for 8 seconds and turning on again, removing the battery, wait a few minutes and inserting again, but it doesn't work.
Home+Volume up+Power for factory reset doesn't work neither. It just shows the boot logo.
Home+Volume down+Power enters download mode and when I select volume up, I get the message:
ODIN MODE
PRODUCT NAME:
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
5 months ago I rooted my phone to use Titanium Backup and since then, I haven't been able to update the official firmware OTA or using Kies because the phone says something is changed.
During those 5 months, the phone has worked without problem.
Just in case this helps, this is what I found in the folder of my computer where I downloaded Odin and the files needed for rooting the phone:
CF-Root-SGS3-v6.4.tar
I9300XXELLA_I9300OXXELL1_LUX.zip
Odin3 v3.04.exe
Odin3.ini
recovery.tar.md5
root.zip
tmax.dll
zlib.dll
Also, soon after rooting the device I unrooted it for the Barclays Banking App to work. (I don't remember how I unrooted it, probably using an App). However, the official upgrading of the firmware was still not allowed.
jedikalimero said:
Suddendly, whitout me doing anything, I found my S3 stuck at the boot logo (the one that reads Samsung Galaxy SIII GT-I9300). I thought it had crashed and was restarting (sometimes happens) but It is just stuck there. I have tried to turn it off by holding power button for 8 seconds and turning on again, removing the battery, wait a few minutes and inserting again, but it doesn't work.
Home+Volume up+Power for factory reset doesn't work neither. It just shows the boot logo.
Home+Volume down+Power enters download mode and when I select volume up, I get the message:
ODIN MODE
PRODUCT NAME:
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
5 months ago I rooted my phone to use Titanium Backup and since then, I haven't been able to update the official firmware OTA or using Kies because the phone says something is changed.
During those 5 months, the phone has worked without problem.
Just in case this helps, this is what I found in the folder of my computer where I downloaded Odin and the files needed for rooting the phone:
CF-Root-SGS3-v6.4.tar
I9300XXELLA_I9300OXXELL1_LUX.zip
Odin3 v3.04.exe
Odin3.ini
recovery.tar.md5
root.zip
tmax.dll
zlib.dll
Also, soon after rooting the device I unrooted it for the Barclays Banking App to work. (I don't remember how I unrooted it, probably using an App). However, the official upgrading of the firmware was still not allowed.
Click to expand...
Click to collapse
what rom were you using before flashing?
sriram231092 said:
what rom were you using before flashing?
Click to expand...
Click to collapse
I don't know and I can't check it anymore. I just rooted the phone, not changed the rom. It was the factory rom of the phone that was purchased mid-November, so probably ICS.
Looks like Sudden Death to me as there is no entry for PRODUCT NAME when in download mode...
Service Centre is your best bet...
jedikalimero said:
I don't know and I can't check it anymore. I just rooted the phone, not changed the rom. It was the factory rom of the phone that was purchased mid-November, so probably ICS.
Click to expand...
Click to collapse
okay! can you enter download mode? and recovery mode?
sriram231092 said:
okay! can you enter download mode? and recovery mode?
Click to expand...
Click to collapse
As I said in the OP, I can enter download mode by using HOME+VOLUME DOWN+POWER
I'm not sure what is recovery mode, but if you mean the HOME+VOLUME UP+POWER combination, I can't. I just get the boot logo again.
jedikalimero said:
As I said in the OP, I can enter download mode by using HOME+VOLUME DOWN+POWER
I'm not sure what is recovery mode, but if you mean the HOME+VOLUME UP+POWER combination, I can't. I just get the boot logo again.
Click to expand...
Click to collapse
as the rom was ICS, this might be SDS! though, as you can enter download mode, try flashing the latest 4.1.2 stock firmware. if this doesn't work, service center is your option.
definitely SDS, send it in for a motherboard replacement
Just to echo some posts above, it is sds
Sent from my GT-I9300 using Tapatalk 2
I have the same problem with my s3.
will they be able to fix the problem?? and if yes would i pay for it??
Sent from my GT-I9001 using xda premium
Warranty should cover it.
Sent from my GT-I9300 using Tapatalk 2
rayenvs said:
I have the same problem with my s3.
will they be able to fix the problem?? and if yes would i pay for it??
Sent from my GT-I9001 using xda premium
Click to expand...
Click to collapse
if you have a warranty and your phone is official in every aspect, then you need not pay. if not, you should pay!
sriram231092 said:
if you have a warranty and your phone is official in every aspect, then you need not pay. if not, you should pay!
Click to expand...
Click to collapse
My phone is official in every aspect and is still in warranty period. What worries me is that it was rooted and later unrooted but not put back to the factory settings (as I said, It doesn't allow me to officially upgrade the firmware). Will this void my warranty?
Can it be returned back to factory settings before sending to repair if it is in a SDS state? (I still can enter download mode)
jedikalimero said:
My phone is official in every aspect and is still in warranty period. What worries me is that it was rooted and later unrooted but not put back to the factory settings (as I said, It doesn't allow me to officially upgrade the firmware). Will this void my warranty?
Can it be returned back to factory settings before sending to repair if it is in a SDS state? (I still can enter download mode)
Click to expand...
Click to collapse
No problem if its unrooted. If download mode says no custom binary and samsung official it should be ok. Keep in mind that sds might change status to custom even if you never rooted it.
dxppxd said:
No problem if its unrooted. If download mode says no custom binary and samsung official it should be ok. Keep in mind that sds might change status to custom even if you never rooted it.
Click to expand...
Click to collapse
everything is official custom binary says 0
status has changed to custom.
it still has more then 1 year warranty left.
dxppxd said:
No problem if its unrooted. If download mode says no custom binary and samsung official it should be ok. Keep in mind that sds might change status to custom even if you never rooted it.
Click to expand...
Click to collapse
Then the info displayed is OK for the warranty service?:
ODIN MODE
PRODUCT NAME:
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Custom
System status can be a problem
Sent from my GT-I9300 using Tapatalk 4 Beta
dxppxd said:
No problem if its unrooted. If download mode says no custom binary and samsung official it should be ok. Keep in mind that sds might change status to custom even if you never rooted it.
Click to expand...
Click to collapse
Glebun said:
System status can be a problem
Click to expand...
Click to collapse
Dxppxd said system status changed to custom is normal when you have SDS
never heard about that
rayenvs said:
everything is official custom binary says 0
status has changed to custom.
it still has more then 1 year warranty left.
Click to expand...
Click to collapse
Glebun said:
never heard about that
Click to expand...
Click to collapse
Rayenvs also reported the same status. Rayenvs, can you confirm that your phone has not been rooted or something?

[Q] Firmware Upgrade Error

Sorry if this is answered on another thread; I couldn't find any answer that helped me, so I am opening this thread.
My Galaxy S3 I9300 is stuck with the error: "Firmware Upgrade encountered an issue. Please select recovery mode in Kies & try again."
But when I try to upgrade using Kies I get the error message "This device's version cannot be updated." I get as far as entering my model number and S/N.
I cannot enter recovery mode on my S3, only download mode, so I am unable to perform a hard reset.
My phone is not compatible with Kies3 so I am using Kies.
Any suggestions?
make sure your phone is not rooted,otherwise kies becomes unvailable.
Flash stock ROM via Odin Download at http://www.sammobile.com/firmwares/
How can I tell?
alecore said:
make sure your phone is not rooted,otherwise kies becomes unvailable.
Click to expand...
Click to collapse
How can I tell if the phone is rooted? I got the phone second hand last week, and I don't know if it had previously been rooted.
In download mode, I see the following:
ODIN MODE
PRODUCT NAME: GT-I9300
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
I am guessing this means it hasn't been rooted?
rmurray1975 said:
How can I tell if the phone is rooted? I got the phone second hand last week, and I don't know if it had previously been rooted.
In download mode, I see the following:
ODIN MODE
PRODUCT NAME: GT-I9300
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
I am guessing this means it hasn't been rooted?
Click to expand...
Click to collapse
Download root checker from google play
On what?
nikctsh said:
Download root checker from google play
Click to expand...
Click to collapse
This may seem a stupid question but on what am I supposed to download Root Checker? I cannot access my S3 (the reason for this thread).
rmurray1975 said:
This may seem a stupid question but on what am I supposed to download Root Checker? I cannot access my S3 (the reason for this thread).
Click to expand...
Click to collapse
So why don't you provide us more details on why your phone stuck with that error message so that we can help you. You say you just got the phone second hand last week, so apparently the phone still works when you first get your hand on it. You must have done something to it, causing it to stuck with that error?
This is how I got it
nikctsh said:
So why don't you provide us more details on why your phone stuck with that error message so that we can help you. You say you just got the phone second hand last week, so apparently the phone still works when you first get your hand on it. You must have done something to it, causing it to stuck with that error?
Click to expand...
Click to collapse
This is the state I got the phone in. I had taken a quick check on the internet to see how to resolve the issue, and thought it would be worth the cost of the phone (40 Euros) to try to fix it myself. Guess I was wrong!
rmurray1975 said:
This is the state I got the phone in. I had taken a quick check on the internet to see how to resolve the issue, and thought it would be worth the cost of the phone (40 Euros) to try to fix it myself. Guess I was wrong!
Click to expand...
Click to collapse
I'm not sure whether this can help, but try mate.
1) Enter download mode and install stock rom using ODIN (preferred)
If this doesn't do the trick, try another EXPERIMENTAL alternative way,
2) Enter download mode, root your device using CF root using ODIN, flash a custom recovery using ODIN, boot into your custom recovery, flash a custom rom (risky)
I never encountered this before so I have no idea whether this can actually help or not, so do this at your own risk.
You are a star!
nikctsh said:
I'm not sure whether this can help, but try mate.
1) Enter download mode and install stock rom using ODIN (preferred)
If this doesn't do the trick, try another EXPERIMENTAL alternative way,
2) Enter download mode, root your device using CF root using ODIN, flash a custom recovery using ODIN, boot into your custom recovery, flash a custom rom (risky)
I never encountered this before so I have no idea whether this can actually help or not, so do this at your own risk.
Click to expand...
Click to collapse
You are my new hero!!!
I flashed the stock rom in Odin 3.09 and it worked a treat! I have a working telephone!
Thank you very much!!!
rmurray1975 said:
You are my new hero!!!
I flashed the stock rom in Odin 3.09 and it worked a treat! I have a working telephone!
Thank you very much!!!
Click to expand...
Click to collapse
You are welcome mate, glad that I helped you

Download mode is all I got - HELP svp

So here is where I'm @:
Until a few days ago I had a custom ROM (cm12.1) running on my S3 I9300 International. I encrypted it weeks ago.
So now I decided to decrypt it. I did this by heading to the settings = Backup & reset and tapping the Factory reset option at the bottom of the screen.
What happened is that my phone rebooted and got stuck in the startup of TWRP recovery (so the TWRP logo keeps blinking, it doesn't get me into recovery).
So now my phone doesn't do anything. I only can get into downloading mode. Downloading mode says the following:
Odin mode
Product name: GT-I9300
Custom binary download: Yes (3 counts)
System status: Custom
So I downloaded Odin and started it. Odin sees my phone. I tried to install some stock firmware (don't know if this is the right solution), but it failed.
What can I do to get my phone operational again?
I really need some help. The did read the forums. But I'm no pro and i don't know what to do.
@ChefHooah said:
So here is where I'm @:
Until a few days ago I had a custom ROM (cm12.1) running on my S3 I9300 International. I encrypted it weeks ago.
So now I decided to decrypt it. I did this by heading to the settings = Backup & reset and tapping the Factory reset option at the bottom of the screen.
What happened is that my phone rebooted and got stuck in the startup of TWRP recovery (so the TWRP logo keeps blinking, it doesn't get me into recovery).
So now my phone doesn't do anything. I only can get into downloading mode. Downloading mode says the following:
Odin mode
Product name: GT-I9300
Custom binary download: Yes (3 counts)
System status: Custom
So I downloaded Odin and started it. Odin sees my phone. I tried to install some stock firmware (don't know if this is the right solution), but it failed.
What can I do to get my phone operational again?
I really need some help. The did read the forums. But I'm no pro and i don't know what to do.
Click to expand...
Click to collapse
Explain in details how did Odin fail!
Sent from my Q10101 using XDA Free mobile app
I started Odin3 v3.10 and plugged in my phone. In box AP I added the md5 file (I9300XXUGOC1_I9300TNLGOC1_I9300BOUGNB1_HOME.tar.md5) and in the options menu I checked auto reboot and F. Reset Time. And hit the Start button.
After a couple of minutes Odin said something like FAILS.
@ChefHooah said:
I started Odin3 v3.10 and plugged in my phone. In box AP I added the md5 file (I9300XXUGOC1_I9300TNLGOC1_I9300BOUGNB1_HOME.tar.md5) and in the options menu I checked auto reboot and F. Reset Time. And hit the Start button.
After a couple of minutes Odin said something like FAILS.
Click to expand...
Click to collapse
That "something" is what i wanted to know. Print screen when Odin stops with Fail at the end.
Sent from my iPhone using Tapatalk
Stevica Smederevac said:
That "something" is what i wanted to know. Print screen when Odin stops with Fail at the end.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Hi
You requested a screenshot about the Odin procedure. So I restarted Odin and retried to install the firmware, so that I could take some screenshots. It did PASS! this time. I have no clue why it failed last time.
When the phone rebooted after the Odin install, it gave a message that the partition was bad. So the phone did a reboot and fixed the errors. And now the phone works.
I installed a dutch T-Mobile firmware Android 4.3. So now I only have to root the phone to and install a custom ROM (ArchiDroid) once again.
I wanna thank you for replying and trying to help me. Much appreciated. What is you're opinion on what was wrong with my phone? What would be the technology name about the error
@ChefHooah said:
Hi
You requested a screenshot about the Odin procedure. So I restarted Odin and retried to install the firmware, so that I could take some screenshots. It did PASS! this time. I have no clue why it failed last time.
When the phone rebooted after the Odin install, it gave a message that the partition was bad. So the phone did a reboot and fixed the errors. And now the phone works.
I installed a dutch T-Mobile firmware Android 4.3. So now I only have to root the phone to and install a custom ROM (ArchiDroid) once again.
I wanna thank you for replying and trying to help me. Much appreciated. What is you're opinion on what was wrong with my phone? What would be the technology name about the error
Click to expand...
Click to collapse
Who knows, so many things could have gone wrong. I never encrypted my phone so maybe you did something wrong when decrypting. As far as Odin's issue, there are number of things that could go wrong. Important thin is that it works now[emoji106][emoji481]
Sent from my iPhone using Tapatalk

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