While spending time in Taiwan I thought I would try to reach out to HTC and see if could be put in touch with someone at the company. I figured that while I was in the country it would be worth to shot to see if I could contact someone sympathetic to the ROM development (or even the Jetstream) cause.
I felt that as someone who has (an albeit tiny) body of HTC device development work that I might merit a vaguely personalized form letter that politely amounted to go away! I certainly didn't have any illusions of grandeur nor am I naive to the fact that companies regularly want to distance themselves from perceived failure.
It began with a tweet directed at HTCDev requesting a tour.
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I didn't receive the courtesy of a reply, but you can be the judge of whether that was merited.
Next I contacted HTCDev via their HTML contact form. You know those forms that you fill out only half expecting the contents to actually be delivered? I received the following automated reply a little later.
Code:
Dear Finn,
Thank you for contacting HTC Corporation.
Regarding your inquiry, we have forwarded your message to related department.
Hope you would receive a response soon.
Thank you for your continuous support of our products and services.
Should you require further assistance, please do not hesitate to contact us again.
HTC
Customer Service Hotline :0809-090-166/02-2162-6788
Hours: Monday through Friday , 8:00 AM - 8:00 PM
Saturday and Sunday , 9:00 AM - 6:00 PM
Live chat : http://www.asia.htc.com/campaign/online_services / online_services
If this answers your comment or question, please click here to complete the process.
To submit another comment, please click here.
Sincerely,
The HTCDev Team
Want to see what others are saying? Have a question to ask other HTCDev fans?
Follow us on Twitter www.twitter.com/htcdev
Explore our development resources www.htcdev.com
We are unable to receive replies to this email account. Please visit us at www.htcdev.com if you have any questions or need further assistance.
After a few days in true corporate fashion I received another automated reply. The following is that reply.
Code:
Dear Finn,
Thank you for contacting HTC Corporation.
Regarding your inquiry, we have forwarded your message to related department.
But we are so sorry about that we do not have any program that is suitable for you.
Thank you for your continuous support of our products and services.
Should you require further assistance, please do not hesitate to contact us again.
HTC
I had hoped for some resemblance of a human reply, but I am left disappointed. I am happy that I tried.
So there you have it. I'm sure other better people than I have tried more earnestly to contact HTC, but I thought I would share my lone attempt. The most disappointing thing about it all is that it is not very surprising.
when the jetstream was new and the disappointment fresh, i tried getting their attention through their facebook page and emails. they blamed at&t for the lack of development and ignored the device from that point forward. its nice of you to try.
on the some-what good news, last i asked show_p what's shaking (2 weeks ago) and he said he's got something planned to fix the crashing, and he should get to it in two weeks. (that means this week) i don't wanna bother him just yet, but maybe he'll get the job done.
guru_shastri said:
when the jetstream was new and the disappointment fresh, i tried getting their attention through their facebook page and emails. they blamed at&t for the lack of development and ignored the device from that point forward.
Click to expand...
Click to collapse
You've been carrying the water around here for a while and it is time that someone shared the load!
guru_shastri said:
last i asked show_p what's shaking (2 weeks ago) and he said he's got something planned to fix the crashing, and he should get to it in two weeks. (that means this week) i don't wanna bother him just yet, but maybe he'll get the job done.
Click to expand...
Click to collapse
He is a persistent and hard working guy. He'll probably get it someday.
guru_shastri said:
when the jetstream was new and the disappointment fresh, i tried getting their attention through their facebook page and emails. they blamed at&t for the lack of development and ignored the device from that point forward. its nice of you to try.
on the some-what good news, last i asked show_p what's shaking (2 weeks ago) and he said he's got something planned to fix the crashing, and he should get to it in two weeks. (that means this week) i don't wanna bother him just yet, but maybe he'll get the job done.
Click to expand...
Click to collapse
Cosidering this is how HTC does updates, they have no right to blame AT&T.....
http://forum.xda-developers.com/showthread.php?t=2585865
Sent from my HTCONE using Tapatalk
To all whom are interested, (minor gossip, insider story), no I'm not HTC employee nor contractor. ok ok may be a next next next door neighbor, which I purposes walk across to look at their pretty receptionist (I'm just joking too).
Anyway, I am in China, HK, TW, consumer grade manufacturing industries, hence would like to share these two possibilities.
1) I suspect this tablet was an AT&T initiative from the very beginning, An AT&T owned project, then open tender to couple of designers and manufacturers, notably HTC, Asus, etc and HTC won the job. All development costs will be billed $$$$, man hours, prototypes, tooling, ALT, MoQ, etc. Under such conditions AT&T would be hard pressed on costs for a rom upgrade, because many man hours not only on developments but testings thousands of accumulated functions and features.
2) But there's also a possibly of 2nd scenario, which is HTC self designed and build the Jetstream and knocked on many Telco's door to sell it.
Under my observation of North America availability only, no where else in the world, it's more likely a AT&T initiated project. So, no money no upgrade.
Come to think of it, it has 4G, first amongst tablet? It must be an AT&T initiative.
End.
DNarsingh said:
Cosidering this is how HTC does updates, they have no right to blame AT&T.....
http://forum.xda-developers.com/showthread.php?t=2585865
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
@DNarsingh, great link, a picture says a thousand word.
can not flash new rom
rt
Related
Hi there
this is sort of ROM development related, just so happens that the cook is HTC!
just got off the phone with a technical support specialist at HTC and been told that an update to the phone is imminent
just thought i'd give everyone a heads up
Yes, I also recently asked HTC support about update and they said new ROM is going to be released in nearest weeks.
Good news for us, less good news for the ROM cookers.
Now I can't wait for two things, the new Elite RC3 and the new ROM by HTC .
Thanks for the update duke_stix!
yes but what updates is it going to bring maybe winmo 6.5
yeah and wich one gonna be Windows Mobile 7 ??? that also a good quastion we should ask Microsoft are't we???
Doubt that...it'll prob be something we wont even notice!
I don't know what to say.. to another user some guy from HTC costumer service said that a new ROM will be released in december. December passed and no ROM released.. So..
i guess this is some sort of strategy. htc says "we will be releasing a new rom in very short time". And everyone becomes "oh ok then i can live with my problems on my htc pro now, as there ll be a new rom soon." and customer is now happy.
Seifer said:
i guess this is some sort of strategy. htc says "we will be releasing a new rom in very short time". And everyone becomes "oh ok then i can live with my problems on my htc pro now, as there ll be a new rom soon." and customer is now happy.
Click to expand...
Click to collapse
Exactly. that's why i haven't announced their promises anywhere %)
today i phoned htc europe support because i have to return my phone for repairing the g-sensor; by the way i asked if there is also a solution for the gps-lag and he told me that a new rom will come out in the next weeks (there are on testing it actually) and gps will be part of it; i don´t want to comment this statement but maybe a really solution will come ? - lets keep our fingers crossed
juwenio
Wait and see
By the way
I am Mr. Blue, and Ill be the one holding my breath.
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juwenio said:
today i phoned htc europe support because i have to return my phone for repairing the g-sensor; by the way i asked if there is also a solution for the gps-lag and he told me that a new rom will come out in the next weeks (there are on testing it actually) and gps will be part of it; i don´t want to comment this statement but maybe a really solution will come ? - lets keep our fingers crossed
juwenio
Click to expand...
Click to collapse
Hmm, I don't believe that nobody from this forum is not on the short list beta users ...
Good man, share with others !!! OEM is enough
Yay! Maybe finally due to a large number of customer complaints about the GPS, and the general lethargic nature of the phone (including music skipping, etc) HTC have decided to fix things. (Wouldn't hold my breath though)
I have called HTC today again to complain about the GPS and other things.
The specialist with whom i talked said to me: A new rom will be available for the EU soon. At the end of februari with fixed GPS. So let's wait ...
HTC-Touch-Pro said:
I have called HTC today again to complain about the GPS and other things.
The specialist with whom i talked said to me: A new rom will be available for the EU soon. At the end of februari with fixed GPS. So let's wait ...
Click to expand...
Click to collapse
yea, they are going to release a new ROM with all the GPS fixes that the great chefs at XDA discovered. We know they pay attention to the forums here, why put in the RnD when all you have to do is see what we did to fix our phones, and implement it
The real reason is probably that Iphone takes too large market share,
The real reason is probably that Iphone takes too large market share,there will be no room for HTC high end device, if WM6 doesn't upgrade.
jblakk and biou,
you both are totally right
Shazad.K said:
I have called HTC today again to complain about the GPS and other things.
The specialist with whom i talked said to me: A new rom will be available for the EU soon. At the end of februari with fixed GPS. So let's wait ...
Click to expand...
Click to collapse
So it was supposed to be "late december" then "january" and now "end of february"....
Well we can't be surprised with lack of support from HTC; it's always been like this. They have a line-up of 25 new phones appearing in 2009. How much time can they allocate to support post-sales problems for each model? Maybe one working day for each model?
well just my 2 cents. i was at att the other day and i saw a guy there from att head quarters testing wm7 in my area. my buddy works there and said they have been testing for a while. i did see it with my own eyes. looks totally different.
wm7 or 6.5?
I contacted amazon to get info on my order and they told me that the prime was delayed due to technical issues so im tired of the rumor crap that asus keeps refusing is happening so I called asus and the lady said she didnt have any information so I asked who or which department will give me some info or I can speak to about this issue and she said no one...i said what does that mean she said...no one will speak to you on that matter mamm. I said that there's no one with asus that will speak to me regarding a product I am purchasing from them and she said that is correct...
now what tablet do you guys recommend?
The Asus Transformer Prime.
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With these useless threads. Really.
skeptikal said:
The Asus Transformer Prime.
Click to expand...
Click to collapse
This.
(10char)
I recommend the iPad 2, because OF COURSE if you call Apple you'll get directed to someone who will answer questions about backordered and/or not-yet-shipping Apple products. Apple is absolutely, completely, perfectly transparent with their users and are happy to talk to ANYONE about future plans, ongoing issues, etc.
So, yes: iPad 2. Definitely.
Probably because Asus isn't deal with you, they are dealing with vendors, and you won't get any information unless you're a vendor.
I'm a CUSTOMER I'm more important than a vendor without "me" the customer they don't exist!!!
I wasn't asking for a ship date or anything I was trying to tell them another vendor was saying asus delayed due to technical issues I WAS TRYING TO HELP THEM!!!
Angel7777 said:
I'm a CUSTOMER I'm more important than a vendor without "me" the customer they don't exist!!!
Click to expand...
Click to collapse
Without ALL customers they don't exist. Without you? Eh, they'll be fine.
By the sound of your posts, I feel quite confident that you asked all of the right questions in all the right ways to make them want to help you in any way that they could. However, Asus is hellbent on losing every customer it has one at a time by conspiring to withhold any and all information related to or concerning the Transformer Prime.
Wow, people are really getting edgy with this whole situation with Transformer Prime.
Seriously, take a deep breath and just wait for the device to come. Its not like Asus is giving them away for free, you are paying the money and you will get it soon enough. If there is a delay, they will tell their distributors and retailers who will then relay the information to their customers..
Angel7777 said:
I'm a CUSTOMER I'm more important than a vendor without "me" the customer they don't exist!!!
Click to expand...
Click to collapse
Actually, ASUS doesn't sell directly to end users, so their customers ARE the retailers. That's who they're set up to deal with, and that's why you didn't get directed to anyone.
skeptikal said:
Without ALL customers they don't exist. Without you? Eh, they'll be fine.
By the sound of your posts, I feel quite confident that you asked all of the right questions in all the right ways to make them want to help you in any way that they could. However, Asus is hellbent on losing every customer it has one at a time by conspiring to withhold any and all information related to or concerning the Transformer Prime.
Click to expand...
Click to collapse
Hey butt I put it in quotes meaning customers read it next time!
Angel7777 said:
Hey butt I put it in quotes meaning customers read it next time!
Click to expand...
Click to collapse
Were you calling me a butt? Or did you mean "Hey, but I put it in...'? I will be sure to read your posts much more closely next time. How embarrassing for me.
As I said I didn't want info I was trying to give them info...does anyone read or does people just skim...I didn't care when I got it I am PO'd that they spoke like that when I was trying to give them info...they could have said thank you we will pass it to the appropriate people weather they did or not...
I don't shop at BB for rudeness...one of their people refused to match a price I told him fine...his boss came up and asked what I wanted and he told his boss what I wanted and stopped his boss from approaching me saying I know her she'll be back tomorrow...
Angel7777 said:
As I said I didn't want info I was trying to give them info...does anyone read or does people just skim...I didn't care when I got it I am PO'd that they spoke like that when I was trying to give them info...they could have said thank you we will pass it to the appropriate people weather they did or not...
Click to expand...
Click to collapse
They probably should have put you through to the corporate offices right away in my estimation...Very important info that Amazon is slandering Asus. I can't wait to read about it in Business Weekly. No sarcasm intended in this particular sentence.
Angel7777 said:
I wasn't asking for a ship date or anything I was trying to tell them another vendor was saying asus delayed due to technical issues I WAS TRYING TO HELP THEM!!!
Click to expand...
Click to collapse
How nice from you... I guess they really need your help... I wonder why they didn't ask you for help in the first place...
Sent from my Desire HD using Tapatalk
Angel7777 said:
I don't shop at BB for rudeness...one of their people refused to match a price I told him fine...his boss came up and asked what I wanted and he told his boss what I wanted and stopped his boss from approaching me saying I know her she'll be back tomorrow...
Click to expand...
Click to collapse
And did you come back? Just asking...
Just call them back and tell them that you're the southern california Best Buy district manager and you need an update.
skinien said:
Just call them back and tell them that you're the southern california Best Buy district manager and you need an update.
Click to expand...
Click to collapse
Funny thing is, even then you might not get a response. The retailers all have buyers who deal with ASUS, and they've probably established long ago that only those buyers should interact with ASUS directly. Nothing could create a flustercluck quicker than every store from a retail chain calling manufacturers asking about upcoming stocking levels and such.
I'm betting the Best Buy stores call Best Buy HQ, and then Best Buy HQ calls ASUS. The information is then passed back to the stores.
Nothing Personal but i dont think emails are gona work. but word of mouth might. I am the local "tech guy" to my family friends, church etc.. etc..
Maybe apple will start listening if we spread the awful truth about their business practices beyond the techblogs and into the twittersphere and facebook streams. I wrote a letter to apple and intend to post it everyday on facebook, and to every public account apple has on social networks.
They may not care about us but they'll start listening of we are changing the minds of others who ask us for advice.
here is the link to the page.
arturocasillas.com
#freEVO2012
SHARE! HASHTAG! RETWEET!
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Really application your efforts. Keep it up!
I have posted several mentions/articles about this situation on my Facebook and frankly nobody gives a flip.
The thing that really gets my gut is that if iphones were stuck in customs they country would erupt.
Sent from my PC36100 using Tapatalk 2
Start a facebook movement. Most lay people know nothing about what's going on...
Make a facebook/google + page and spread them out! We have to make people aware of Apple's bullying other companies.
tgrgrd00 said:
Really application your efforts. Keep it up!
I have posted several mentions/articles about this situation on my Facebook and frankly nobody gives a flip.
The thing that really gets my gut is that if iphones were stuck in customs they country would erupt.
Sent from my PC36100 using Tapatalk 2
Click to expand...
Click to collapse
Haha I remember this is how it started with htc when xhausx told me the boot loader status on the 3d what page are you going after remember don't spam apples fb they will just shut the page from posts
Sent from my SPH-D710 using xda premium
louis.b said:
Make a facebook/google + page and spread them out! We have to make people aware of Apple's bullying other companies.
Click to expand...
Click to collapse
Post the page on apples page , htc and others
Also as stated telling the tech sites like slash dot and others helped last time
Sent from my SPH-D710 using xda premium
Don't forget that apple's products states "designed in California" when actually their engineering HQ is in Nevada. That slimeball move was to avoid California state taxes. They also outsource all their work to foreign countries and pay them in slave wages just like Nike, robbing real Americans job opportunities.
sent from the Pacific
I like it. Created this out of inspiration.
Artanis said:
Nothing Personal but i dont think emails are gona work. but word of mouth might. I am the local "tech guy" to my family friends, church etc.. etc..
Maybe apple will start listening if we spread the awful truth about their business practices beyond the techblogs and into the twittersphere and facebook streams. I wrote a letter to apple and intend to post it everyday on facebook, and to every public account apple has on social networks.
They may not care about us but they'll start listening of we are changing the minds of others who ask us for advice.
here is the link to the page.
arturocasillas.com
#freEVO2012
SHARE! HASHTAG! RETWEET!
Click to expand...
Click to collapse
Im Making a petition. WILL POST
How dare you kang the name of my ROM to use it for something completely different without first begging and/or giving me the proper credits. I AM REPORTING THIS THREAD TO THE PROPER CHANNELS.
its only standard freEVO
Here is the petition link. http://tinyurl.com/7m9y5fr
Signed the petition and shared it with my Facebook friends. I can only hope someone out there gives a damn!
Great work on getting the consumer's word out there! I'm not trying to be a troll (I too have pre-ordered the EVO LTE), but would it be possible to use correct grammar? I feel we need to be treated as grown ups, and with all the uncapitalized I's, misspellings; Apple or ITC will just to disregard us.
Other than that, petition signed. Keep up the fight, Androidians.
freeza said:
How dare you kang the name of my ROM to use it for something completely different without first begging and/or giving me the proper credits. I AM REPORTING THIS THREAD TO THE PROPER CHANNELS.
Click to expand...
Click to collapse
I honestly can't tell if you are being sarcastic.
Encourage family, friends, coworkers, customers, and everyone else to BOYCOTT Crapple. Tell them why. Most people have no clue how evil they truly are. The truth works, they just need to hear it.
Sent from my Inspire 4G using XDA
JT114881 said:
I honestly can't tell if you are being sarcastic.
Click to expand...
Click to collapse
He's being sarcastic, with a touch of irony thrown in for good measure.
dm41nes said:
Great work on getting the consumer's word out there! I'm not trying to be a troll (I too have pre-ordered the EVO LTE), but would it be possible to use correct grammar? I feel we need to be treated as grown ups, and with all the uncapitalized I's, misspellings; Apple or ITC will just to disregard us.
Other than that, petition signed. Keep up the fight, Androidians.
Click to expand...
Click to collapse
I just checked it, it was dark @2 am with out my contacts in xD relax
One thing that helped last time maintaining composure these people will piss you off some so much because they really will not give a crap stay focused on one thing writing what you say don't send repetitive things spam etc on fb although the spamming did take over htcs page lol
But we need to get everyday users to join in that means educating them to what we know .
Eg on htc fb yesterday people still asking when the evolte will drop they had no idea so getting a large following helps ..
Edit : it took 11 days start to finish to get htc to change its policy and 5 months to implementation of unlocking luckily its not that difficult in this case .
Sent from my SPH-D710 using xda premium
Spreading the word.
Sent from my PG86100 using xda premium
Hopefully this thread will not get closed quite yet.
5/22/2012 Update -
Sorry for the delay, tried not to die from pneumonia last week after a relapse. I will start answering general questions again today and forwarding CSR events to the Service Team. Good news is that we have hired a full time employee to assist our Tablet owners in the Android centric forums. His name is Tien Phan and he is available here under the user name Asus_USA. He is part of our new Customer Loyalty Group and will be taking over forum coverage and assisting our valued customers. I will still be around, especially to handle technical problems and coordinate with Engineering until Tien is completely up to speed. However, as always, if you run into a problem that is not solved by our Service Group please feel free to contact me.
Gary,
Does this mean xda is going to be the official ASUS forum?
Thank you Gary! The old thread was closed because we had a few "adults who thought that they didn't have to follow the rules here." Hopefully the same wont happen to this thread.
Glad you're still alive
So, any new word on the latest firmware update?
Ugh sick? Unbelievable
Sent from my Transformer Prime TF201 using XDA Premium HD app
thanks for your help Gary...
Gary, glad your back on your feet. Thanks for working with us to get the dongles to those that got lost in translation.
I can attest that Tien has been very helpful and responsive in his ASUS_USA role over in the Transformer Forums. He responded in real-time to my RMA questions and helped push my case along.
This is a great development for the XDA community and hopefully goes a long way to assisting with our CS issues.
Bravo!
This is really good news, quite right step...
If you give us some info on the new, super stable firmware too, this day would feel like a little Christmas before December ;-)
Sent from my Transformer Prime TF201 using XDA Premium HD app
Yod-b said:
This is really good news, quite right step...
If you give us some info on the new, super stable firmware too, this day would feel like a little Christmas before December ;-)
Sent from my Transformer Prime TF201 using XDA Premium HD app
Click to expand...
Click to collapse
me too ;-)
Sounds good Gary. glad you feeling better.
Release the Kraken! I mean the firmware update.
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Good Guy Gary
Great to hear. Should calm things down quite a bit! Maybe now general won't be 10 complaint threads and instead more information on doing fun things with our primes...
Sent from my Transformer Prime TF201 using Tapatalk
thenrz said:
Great to hear. Should calm things down quite a bit! Maybe now general won't be 10 complaint threads and instead more information on doing fun things with our primes...
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
That would be nice! A++++++++++++++
Gary Key said:
Hopefully this thread will not get closed quite yet.
5/22/2012 Update -
Sorry for the delay, tried not to die from pneumonia last week after a relapse. I will start answering general questions again today and forwarding CSR events to the Service Team. Good news is that we have hired a full time employee to assist our Tablet owners in the Android centric forums. His name is Tien Phan and he is available here under the user name Asus_USA. He is part of our new Customer Loyalty Group and will be taking over forum coverage and assisting our valued customers. I will still be around, especially to handle technical problems and coordinate with Engineering until Tien is completely up to speed. However, as always, if you run into a problem that is not solved by our Service Group please feel free to contact me.
Click to expand...
Click to collapse
I am thankful you are feeling better, Gary, and also thankful for your openness and commitment to your customers. I wish you continued good health.
Sent from my flat, rectangular thingee using Tapatalk HD
very good news !
now where's that firmware update that solves the I/O performance troubles, browser lockups and brings a fully unlocked device?
Sent from my Transformer Prime using Tapatalk 2
Gary Key said:
His name is Tien Phan and he is available here under the user name Asus_USA.
Click to expand...
Click to collapse
So... what about the rest of the world?
I purchased my Prime back in December, but due to overwhelming, and persistent, issues, I finally sent it in to Asus today (via RMA) for a full refund (which I will hopefully have pretty quickly). The next tablet I get will definitely be Asus (once they make one with minimal issues), if only because of their outstanding customer service!
After speaking with multiple CSRs and multiple managers, Frank Cruz was the one who finally stepped up and helped me. Asus is definitely leading the pack when it comes to customer service, and with this new guy helping out in the forums, goes to show just why that is!
Glad you are better. That is the most important thing.
What about Kernel 3+ for Prime? Asus doing it for us or we never get it (Officially)?
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This is petition to let HTC know that us with their tablets want the latest version of android for our devices, even if HTC dosent think we need it, it brings numerous great ne features, such as Face Unlock, Google Chrome, updated camera functionality, speed improvments, and much more!
The people signing this petition are people who own or atleast support this product and want to see it get the latest updates and features avalible, those who own the device bought it so that they could get the great support from HTC, and would like to have their money be well spent, so, in hopes of succeding, please update our devices to Google Android 4.0.4 (or whatever the latest version is)
http://www.thepetitionsite.com/480/...ew-jetstream-jetstream-4g-android-40-upgrade/
Signed it, but I doubt it would make any difference.
Sent from my HTC Flyer P512 using xda premium
Signed. I don't think it'll make a difference, but anything is worth trying right?
Signed!
Signed! And really hope it makes a difference!
Signed, but I also don't think this will make any difference unfortunately.
I have emailed their support asking them for a proper answer to why this decision was taken and I think you all should do the same. If you get a cut and paste answer you should ask them again until they give in and give you a non-template answer.
i signed it, but i don't even own a flyer! . Just want to get those sh*ttakers at HTC to to something for their customers. I owned a Nexus One and on the last update they f*cked the wifi and multitouch, and they were like ''oh buy or new nexus s and you will not have any problems''. They are lazy at htc.
Whoareyou said:
This is petition to let HTC know that us with their tablets want the latest version of android for our devices, even if HTC dosent think we need it, it brings numerous great ne features, such as Face Unlock, Google Chrome, updated camera functionality, speed improvments, and much more!
Click to expand...
Click to collapse
Suggest you amend the petition to include:
"If HTC concludes that it is not a viable business decision to update Flyer/View and other legacy devices, please release drivers and source code to the enthusiast community so that they can more rapidly fix bugs and continue to promote and support HTC devices."
It's somewhat more likely that they will release source code than waste internal man-hours on obsolete equipment. Look at it from their point of view: They make money when people buy new stuff. Why would they spend money to make the old stuff more useful? Don't hate the capitalists; learn to speak their language.
glg
glgehman said:
Suggest you amend the petition to include:
"If HTC concludes that it is not a viable business decision to update Flyer/View and other legacy devices, please release drivers and source code to the enthusiast community so that they can more rapidly fix bugs and continue to promote and support HTC devices."
It's somewhat more likely that they will release source code than waste internal man-hours on obsolete equipment. Look at it from their point of view: They make money when people buy new stuff. Why would they spend money to make the old stuff more useful? Don't hate the capitalists; learn to speak their language.
glg
Click to expand...
Click to collapse
just because its obsolete, its still delivered with a NDA agreement.
the source and its associated hardware is for some 3rd parties , still with NDA and license, which means none of its source code can be distributed in its original sourcecode form, and can only be publically used and distributed in a binary form.
so i doubt that you will see any complete source tree for the Flyer technology, as the scribe technology proprietary solution is still a NDA contract service, and licensed as well.
Signed it !!!!!!!
Signed!.... Thanks
Sent from my ADR6425LVW using XDA
I've noticed people in the flyer and jetstream fora are complaining that the ics update.isn't happening, well, maybe instead of complaining you all should try to make a small difference and sight the petition so we can have atleast a little hope of getting it. As of rift now I think we have 180 signatures, we should get to ATLEAST 1000 so share it on google+ and Twitter and facebook, we shall succeed
Sent from my PG41200 using XDA Premium HD app
Petitions like this are useless because they have no business impact on the vendor. They have already sold you a tablet and you won't be buying another for at least a year, so you are not a consideration in future business. If you want to have an impact hit HTC in the only thing that counts, sales in the near future. I encourage all of you to forget petitions and take every opportunity to become involved in reviews of new products and use those opportunities to comment on how HTC treats support, upgrades, locked bootloaders etc. This has far more potential impact because new buyers read the reviews and comments and can then make informed decisions to buy or not to buy a vendor's products.
pheh, if you (I) dont try who will? and how do we know if we dont try, im trying to get this going, im trying to get ics for our devices
Whoareyou said:
pheh, if you (I) dont try who will? and how do we know if we dont try, im trying to get this going, im trying to get ics for our devices
Click to expand...
Click to collapse
You will see a ICS on the Flyer, but not from HTC
As for HTC, I'm done, my next smartphone and tablet will not carry the HTC Logo and neither will those of my close friends whom i'm persuading to look elsewhere
I agree, I signed it I don't think it'll do any good but it's worth a shot, not like it takes any extra time
Sent from my HTC PH39100 using XDA
Cor-master said:
I agree, I signed it I don't think it'll do any good but it's worth a shot, not like it takes any extra time
Sent from my HTC PH39100 using XDA
Click to expand...
Click to collapse
exactly
Signed.
Sent from my PG41200 using xda premium
Signed.
Signed!
bump for those who havent seen it yet