[Q] Htc hd2 keeps shutting off and restarting - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hey can anyone help, I bought a Htc hd2!! But it keeps shutting off and restarting , there is no pattern to this problem, it could do it before I put my sim pin in, or it could do it mid phone call or even after an hours use.... I can't figure it out.... I use a micro sad card in it, as I need to run the programme for work, it's running windows software....
Thanks gareth

garethpepper said:
Hey can anyone help, I bought a Htc hd2!! But it keeps shutting off and restarting , there is no pattern to this problem, it could do it before I put my sim pin in, or it could do it mid phone call or even after an hours use.... I can't figure it out.... I use a micro sad card in it, as I need to run the programme for work, it's running windows software....
Thanks gareth
Click to expand...
Click to collapse
try to hard reset it...

Try with another battery. Mine was resetting itself randomly till I installed a new battery.

Maybe the battery will disconnect for some reason.

bad hardware?
same as mine,and i was still wondering that might be it is because hardware problem on our HTC HD2 because of aging and too much flashing the ROM,we have to admit that our beloved HD2 has been tired of working so hard with all of this tempting ROM,Android and WP7 development,nothing can compare our HTC HD2
Long live HD2

Related

HELP PLEASE!! Freezes HD2

Hi all.
As some other users have I have a big problem: my HD2 continue freezing!!
And this happen with Android and WP7 too...And this especially when I use 3G data connection (but I am not sure).
So the solution is to pull the battery off..wait 5 minutes (or more).. put the battery in.. and finally I can start up the phone.
Anyone have some solutions? I am desperate!! If I don't find a solution I will sell my HD2
Thanks in advance guys!!
Is it happening during boot cos thats whats happening to me. Im starting to think its a problem with the radio so im going to role mine back.
Try changing your memory card, worth a try
I have tried many radios.. but.. nothing changed...
God
same thing happened to me it started resently with any android sd,Ram , or nand so i went back to stock tmobile WM ROM and still freeze when on YouTube or web ... I just call T-mobile so they can send me a new HD2
Also try posting in the correct forum.
This is for developments not for your support or discussions.

HD2 wont come out of standby after charge

The title says enough......
Very randomly it wont wake up after a charge for over the night.
VERY Irritating.....
Things done so far:
*Reset
*4 Times Hard Reset!
*Updates from HTC installed
*Latest Rom HTC installed
*Deleted Messages on Sim card
*Swap Sim Card
*Swap Micro SD card.
Can somebody help me?
Thanks very much!
You have really done all you can do besides just cutting your HD2 off while house charge it over night. But turning your HD2 off over night may not be an option for you. If your HD2 is still under warranty I would sugest you send it in for repair or exchange as it is possible that your hardware buttons may be malfunctioning. Just my two cents.
T-Macgnolia said:
You have really done all you can do besides just cutting your HD2 off while house charge it over night. But turning your HD2 off over night may not be an option for you. If your HD2 is still under warranty I would sugest you send it in for repair or exchange as it is possible that your hardware buttons may be malfunctioning. Just my two cents.
Click to expand...
Click to collapse
Thanks! We Will do that!
cheers

HELP!!! TG01 goes into super S-L-O-W mode

Recently my phone started occasionally going into a slow-as-molasses mode where even the simplest task takes 20-30 secs to complete. Of course this makes the phone completely unusable. If I'm on a call and it happens it just turns itself off mid-call or sometimes automatically reboots but the reboot takes forever and the problem is still there. I end up having to take the battery out for a few seconds then it will work normally until the next episode. I have the CPU set to the max speed so normally it's fine. Also, I have a triple battery set-up so there is usually plenty of juice left when this happens. I have no idea what is triggering this and luckily it only happens occasionally. I'm using fxdjacentyfxd's excellent 6.5 ROM and having no other problems. If anyone has a solution or workaround or has experienced this please advise.
Thanks & Merry Christmas!
If the phone is getting hot I have bad news for you. It might be procesor. The one we have is in HD2 and xperia x10 if i remmeber well. The HD2 and same xperia x10 had a big problem overheating and rebooting whille talking , sms-ing, music listening, multitasking... I hope that isn't case for you. Haven't heard yet that someone had broken CPU around here on tg01. P.S. flash new ROM
I have this problem myself with my TG. The only solution it was Miro8 rom in my case. It is because your carrier.
Sent from my GT-I9000 using Tapatalk
nikola92 said:
If the phone is getting hot I have bad news for you. It might be procesor... ...Haven't heard yet that someone had broken CPU around here on tg01. P.S. flash new ROM
Click to expand...
Click to collapse
The phone is not getting hot. Removing the battery then reinstalling it always fixes the problem (so far). I may have to do a hard (master) reset if the problem persists as I realize that one of the problems with Windows Mobile is it is prone to occasionally getting corrupted, at least in my experience with custom WM 6.0 ROM on my HTC 8525 over three years.
Rila said:
I have this problem myself with my TG. The only solution it was Miro8 rom in my case. It is because your carrier.
Click to expand...
Click to collapse
Any idea how the carrier can cause the problem? I've had the same carrier for 5 years including several months with the TG01 and never had this problem before.
yeah, its a WinMo issue
the software gets corrupted.
I faced this issue on my older WinMo devices. best bet is to hard reset!
olyloh6696 said:
yeah, its a WinMo issue
the software gets corrupted.
I faced this issue on my older WinMo devices. best bet is to hard reset!
Click to expand...
Click to collapse
Thanks Oly! Guess I'll do a full backup then BAM, hard reset. Hate to do it, but if it will fix this infernal problem, so be it.
Thanks again & Merry Christmas!!!
CrashMurdock said:
Thanks Oly! Guess I'll do a full backup then BAM, hard reset. Hate to do it, but if it will fix this infernal problem, so be it.
Thanks again & Merry Christmas!!!
Click to expand...
Click to collapse
Let us know how you get on!
Merry Christmas!
-------------------------------
Sent from my HTC Desire S
CrashMurdock said:
Any idea how the carrier can cause the problem? I've had the same carrier for 5 years including several months with the TG01 and never had this problem before.
Click to expand...
Click to collapse
In my case the carrier has two separate network (one for 2G and one for 3G), but it is certain that if i use the phone under that carrier it works as you described!
I put another sim (from another carrier) and the phone work great! So i identify the problem as beeing created by the carrier network or phone radio!
But i tried diferent radio and the result was that no mather the radio version I use the phone get slow in Cosmote network (the carrier I speak of).
Hi, I had exactly the same problem about one year ago.
Used to work the 'hard reset' stuff but in a days it slows down again and again.
I checked my SD card on the PC and looked like it was working fine, but it really wasn't. I had the final clue by using by a few days the phone without the SD... It worked just fine without sd.
So I decided to buy a ultra cool (an expensive BTW) SDHC class 10 and every problem with TG01 was solved!
Well, not every problem... Still having a little one with the GPS signal and the 3G data but it's not about the same thing.. but i'll still reading post here. Just forgot about this problem cause I was using some cooked roms from this place, but I had to return to the Movistar ES original in order to unlock the phone and now... you know, just don't work anymore. If I can't finx this **** with the original rom I'll go back to another coocked one.
Good luck!
kijotex said:
Hi, I had exactly the same problem about one year ago.
Used to work the 'hard reset' stuff but in a days it slows down again and again.
I checked my SD card on the PC and looked like it was working fine, but it really wasn't. I had the final clue by using by a few days the phone without the SD... It worked just fine without sd.
So I decided to buy a ultra cool (an expensive BTW) SDHC class 10 and every problem with TG01 was solved!
Well, not every problem... Still having a little one with the GPS signal and the 3G data but it's not about the same thing.. but i'll still reading post here. Just forgot about this problem cause I was using some cooked roms from this place, but I had to return to the Movistar ES original in order to unlock the phone and now... you know, just don't work anymore. If I can't finx this **** with the original rom I'll go back to another coocked one.
Good luck!
Click to expand...
Click to collapse
Greetings from Thailand, kijotex! Hadn't considered the SD card as the possible problem. Mine is a 16GB Class 6 and seems to work fine. Did you check your SD card for errors or reformat it before buying the new card? I've used the same card in my previous phone, an HTC 8525/Hermes without problems (that I know of).
Thanks for responding & Happy New Year!
CrashMurdock said:
Greetings from Thailand, kijotex! Hadn't considered the SD card as the possible problem. Mine is a 16GB Class 6 and seems to work fine. Did you check your SD card for errors or reformat it before buying the new card? I've used the same card in my previous phone, an HTC 8525/Hermes without problems (that I know of).
Thanks for responding & Happy New Year!
Click to expand...
Click to collapse
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Rila said:
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Click to expand...
Click to collapse
I backed up everything on the phone late the other night and was going to hard/master reset it the next morning but got called out of town and didn't do it. I did swap out my custom triple-battery pack and went back to my original Toshiba battery for a day. Surprisingly, the phone worked normally so re-installed the triple battery pack and it has been working 'normally' since then. I have no idea why. Between the quirks in Windows Mobile and the TG01 quirks I just never know what this phone is going to do next. If/when the s-l-o-w mode problem shows up again I'll hard/reset it and post again.
Cheers...
Rila said:
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Click to expand...
Click to collapse
I finally did the master-clear this week as the phone was getting completely unusable. That seems to have helped tremendously but the phone went into the SLOW mode again today and I had to reboot it 2 or 3 times before it finally was normal. I had just played the Tiger Woods golf game on it for about 30 minutes so wonder if that didn't contribute somehow. I then went into Toshiba Power settings and unchecked the Reduce CPU speed if low battery box even though immediately after playing the game the battery meter showed 70%, but we all know how buggy that is.
My phone was getting screwed up because the case (actually a thin sleeve) was too tight and it allowed buttons to get mashed while it was in my pocket. This may not have been a problem except I had the Lock function disabled. Over time that random button pushing definitely corrupted WM6.5 just like it had done to my old HTC 8525. I'm now using a 2.5" USB external hard drive case until I can find a better fitting one.
I think I finally solved the problem. [crosses fingers] The Master Clear helped with some of the problems, but didn't cure the random S-L-O-W mode. I ended up reinstalling the same ROM and so far the phone is working flawlessly. I'm guessing that WM6.5 became corrupted over time and that was the culprit. I also had the phone Lock disabled and that continually caused buttons to get accidentally pressed while bicycling and/or jogging and speed walks. I personally feel the buttons need a bit more spring tension, especially the Sleep/Lock button on the left hand side. The Lock is enabled now so hopefully that will help.
CrashMurdock said:
My phone was getting screwed up because the case (actually a thin sleeve) was too tight and it allowed buttons to get mashed while it was in my pocket. ............... I'm now using a 2.5" USB external hard drive case until I can find a better fitting one.
Click to expand...
Click to collapse
In case it may be of interest, I have been using the Capdase leather sleeve case for a long time now without any issues. Nice red microfibre lining and pull tab to extract the phone easily. This UK supplier says no longer available, but most likely there are some about if you search a bit.
Best regards,
Kevin
kevinpwhite said:
In case it may be of interest, I have been using the Capdase leather sleeve case for a long time now without any issues. Nice red microfibre lining and pull tab to extract the phone easily. This UK supplier says no longer available, but most likely there are some about if you search a bit.
Best regards,
Kevin
Click to expand...
Click to collapse
Hi Kevin,
Nice to 'hear' from you again and thanks for the tip. I'm using the Mugen back cover for their 2600 mAh battery, although with my custom battery pack. The phone is now about 1/2"(17mm) thick. Do you think this Capdase sleeve will fit?
I'm also glad you answered as I was about to post a new thread or PM you with a question about cooking my own phone config into a custom ROM. After just having to reinstall all of my add-ons, customized SPB GUI, etc., twice while trying to fix this problem, I'm now thinking about backing up everything with a custom ROM. That way if I have to reinstall the ROM I won't have to spend another couple of days getting the phone config back to where it was. I've perused the TG01 kitchen thread but confess I'm still confused about how to do it. And since 99.9% of my stuff is installed on the microSD card will the new custom ROM be able to access that existing data?
Finally, I have to say this phone continues to amaze me (when WM isn't acting up). I just can't see any benefit to 'upgrading' to WP7 like many have done, possibly bricking the phone in the process, or trashing the SDcard, etc. as it just doesn't seem worth it. Now I admit that the reason I bought this phone last year was to install Android, but after having a Viewsonic G-Tablet for a few months with a custom Gingerbread 2.3 ROM installed on it I just gave the tablet back (to my buddy) as it was so freakin' buggy. Bottom line is I'm not so impressed with Android at this point, especially custom ROMs. Anyway, that's my story and I'm sticking to it.
I look forward to your sage advice.
Cheers!
Jim
Well... It appears the TG01 show is over
My TG01 has now gone into permanent S-L-O-W mode and I can't get it out of it. I've soft reset it probably 20-25 times, even yanked the battery out while it's still on hoping to shock the system. Did this many times and it didn't make any difference. I even left the battery out all night last night hoping for a miracle this morning. Of course, no change. I'm afraid to try to reinstall the ROM again as it probably couldn't complete the task before the battery runs down. As it is now I can't even make a call as it simply goes so slow it won't even connect, so if I can't find a solution soon the TG01 is going into the trash bin. During the past 3 weeks I have spent way too many hours trying to resolve this problem and have simply run out of ideas and patience. I also Googled it and a few people have had the exact same problem but no one has posted a solution.
If anyone has a tip or suggestion please advise.
tg01 getting slower
In my case the issue was fully solved by: reformatting sd card (full format) and reflashing the ROM. No freezings since I did it 2 months ago. So, I would say it's either your sd card or your ROM. A hardware failure is also possible but it worth trying before throwing your tg01 in the trash Good luck!
mikiril said:
In my case the issue was fully solved by: reformatting sd card (full format) and reflashing the ROM. No freezings since I did it 2 months ago. So, I would say it's either your sd card or your ROM. A hardware failure is also possible but it worth trying before throwing your tg01 in the trash Good luck!
Click to expand...
Click to collapse
Hi mikiril,
Thanks for the fast response. I've tried everything including reflashing the ROM and even that only worked for a few days. I've been researching the problem again this morning and found the problem and a temporary solution. The problem is device.exe is running wide open using between 95%-100% of CPU cycles. A French TG01 website says it has something to do with clicking on the Restrict Sleep Mode button in the Toshiba Power Saving Settings menu, which I had done at some point, but later went back and unchecked it. Their 'solution' is to activate both Bluetooth and WiFi then turn them off. I confirm that does work until the next bootup or Soft Reset. Maybe there's something in the registry that can undo whatever clicking on Restrict Sleep Mode has done. At least the phone is working at normal speed again, temporarily, so I have a little bit of hope.
Thanks!

Amaze not turning on mysteriously! Confirmed not a battery issue

Hi all,
Need your help with an issue.
I have this HTC Desire 4G (Asian non-branded, non-carrier version).
I had successfully rooted, S-off'ed, Super CID and then had gradually upgraded to ICS and then installed Cyanogen 10.1, which was working perfectly since 2 weeks or so.
Just today, I encountered this strange problem, when for some reason I turned it off and then tried to turn it on again, it never did!
Even the led charge light is not showing up. It seems like dead!! But for no known reason.
I have exchanged the battery with new and charged ones, almost tried every trick and every step which could be done. Its even not running into boot-loader.
Yesterday, my brother's same phone was almost dead when the s-off for his phone went wrong during the wire trick. We got rid of this problem by removing the internal small cell and putting it back, and the phone was alive again.
Will it work for my phone as well? or will I have to do something else?
Please help!! its very frustrating
Regards,
Zeeshan
no reply
Hey guyz,
No reply since yesterday
Zeeshan Alvi said:
Hi all,
Need your help with an issue.
I have this HTC Desire 4G (Asian non-branded, non-carrier version).
I had successfully rooted, S-off'ed, Super CID and then had gradually upgraded to ICS and then installed Cyanogen 10.1, which was working perfectly since 2 weeks or so.
Just today, I encountered this strange problem, when for some reason I turned it off and then tried to turn it on again, it never did!
Even the led charge light is not showing up. It seems like dead!! But for no known reason.
I have exchanged the battery with new and charged ones, almost tried every trick and every step which could be done. Its even not running into boot-loader.
Yesterday, my brother's same phone was almost dead when the s-off for his phone went wrong during the wire trick. We got rid of this problem by removing the internal small cell and putting it back, and the phone was alive again.
Will it work for my phone as well? or will I have to do something else?
Please help!! its very frustrating
Regards,
Zeeshan
Click to expand...
Click to collapse
Remove your battery and then put it on chargeing without battery for 2-3 hours and then check..
Sent from my HTC_Amaze_4G using xda app-developers app
Zeeshan Alvi said:
Hi all,
Need your help with an issue.
I have this HTC Desire 4G (Asian non-branded, non-carrier version).
I had successfully rooted, S-off'ed, Super CID and then had gradually upgraded to ICS and then installed Cyanogen 10.1, which was working perfectly since 2 weeks or so.
Just today, I encountered this strange problem, when for some reason I turned it off and then tried to turn it on again, it never did!
Even the led charge light is not showing up. It seems like dead!! But for no known reason.
I have exchanged the battery with new and charged ones, almost tried every trick and every step which could be done. Its even not running into boot-loader.
Yesterday, my brother's same phone was almost dead when the s-off for his phone went wrong during the wire trick. We got rid of this problem by removing the internal small cell and putting it back, and the phone was alive again.
Will it work for my phone as well? or will I have to do something else?
Please help!! its very frustrating
Regards,
Zeeshan
Click to expand...
Click to collapse
When you connect your phone to your computer does it show a 'QHSUSB_DLOAD' Driver issue?
hi i am having same issue my amze just hanged and when i remove the battery and reinserted it never power trying everything but its not even blinking led plzzz help
Ok thanks, will try
shubham211995 said:
Remove your battery and then put it on chargeing without battery for 2-3 hours and then check..
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
Thanks brother. I will try this and will let you know.
Zeeshan
NO
koolman1993 said:
When you connect your phone to your computer does it show a 'QHSUSB_DLOAD' Driver issue?
Click to expand...
Click to collapse
No it simply doesn't connect to my computer even computer is unable to detect it
Any further help!
Concerned
mudabir said:
hi i am having same issue my amze just hanged and when i remove the battery and reinserted it never power trying everything but its not even blinking led plzzz help
Click to expand...
Click to collapse
Hi brother,
I'm concerned about your problem. Please let me know if you find any solution.
Thanks
Zeeshan Alvi said:
No it simply doesn't connect to my computer even computer is unable to detect it
Any further help!
Click to expand...
Click to collapse
Your device is probably bricked. If it was showing a 'QHSUSB_DLOAD' driver issue when you connected it to your pc then the Amaze unbrick project would've helped.
Where did you buy this phone? In Lahore?
Zeeshan Alvi said:
Hi brother,
I'm concerned about your problem. Please let me know if you find any solution.
Thanks
Click to expand...
Click to collapse
no brother its still bricked when i insert the battery it becomes very hot
mudabir said:
no brother its still bricked when i insert the battery it becomes very hot
Click to expand...
Click to collapse
Give it to a HTC repair center
Sent from my HTC_Amaze_4G using XDA Premium 4 mobile app
Zeeshan Alvi said:
Hi all,
Need your help with an issue.
I have this HTC Desire 4G (Asian non-branded, non-carrier version).
I had successfully rooted, S-off'ed, Super CID and then had gradually upgraded to ICS and then installed Cyanogen 10.1, which was working perfectly since 2 weeks or so.
Just today, I encountered this strange problem, when for some reason I turned it off and then tried to turn it on again, it never did!
Even the led charge light is not showing up. It seems like dead!! But for no known reason.
I have exchanged the battery with new and charged ones, almost tried every trick and every step which could be done. Its even not running into boot-loader.
Yesterday, my brother's same phone was almost dead when the s-off for his phone went wrong during the wire trick. We got rid of this problem by removing the internal small cell and putting it back, and the phone was alive again.
Will it work for my phone as well? or will I have to do something else?
Please help!! its very frustrating
Regards,
Zeeshan
Click to expand...
Click to collapse
hey, i encountered the same problem. i was running cm10.1 and when i restarted my amaze it didn't reboot after turning off. eventually when i took it to a repair shop i discovered that there was a problem in the power ic of the phone and the that the internal storage had become corrupt so to repair that it cost me about Rs1500 . where do you live? in lahore? if so you should go to the gol market in dha y block and go to a shop named world mobile. they have all the tools and stuff for these kind of problems.

My device boots only when connected to charger.

Hey friends,, using HTC one X+ since two years had no problems yet.. But yesterday automatically the phone got switched off. First I thought battery might have drained since I was travelling i didnt gave it much imortance.
But now the phone is not booting up even it have been full charged,, it boots only upto HTC home screen. But if the deivce is connected to a charger it wroks fine.. Is it a battery issue or some thing wrong with software..
Please help me guys..I just wanted to confirm and check all possible ways before going to service center.
Give more info? It's like saying "my toaster died". What Tom are you on,? Etc (wasn't trying to be rude haha)

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