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My friend got a TB and can't send or receive pictures via mms. He gets the exact same message as a poster on a different forum:
"I just wanted to throw this out there as I have not found a solution...
I've had my Thunderbolt for like a week and a half now and for the majority its been great. Starting about yesterday, I've been unable to send or receive MMS/picture messages.
If someone sends me one, I get a little note in my conversation that says "so and so" is trying to send a message and lets me choose download or delete. This seems new to me, I don't remember seeing this notification in my text convo. If I choose download, it shows a little icon with a clock in it, as its trying to download the picture. After about 5 minutes, I get a notification that it failed because of a generic network failure.
A similar thing happens if I try to send a message to someone with a picture in it. My regular texting works fine and I can go on the internet perfectly. I've tried sending messages with WiFi and/or Mobile Data on/off... doesn't seem to make a difference.
Called VZW last night and they took me through battery pulls, SIM card pulls, and whatnot... didn't fix the problem. They were checking things on their end but did not see an issue. The last woman I got gave me two options, 1, she could open a network tix for me or 2, I could go to store and do a phone swap as I'm in my converage period. I told her to put in the tix for now, and perhaps I'd swap this weekend.
Anyone have any idea what is going on?"
So far nobody has answered. He's using stock rom, and the stock messaging settings / handcent settings match the way they are set on my Evo. If anybody could help it would be greatly appreciated.
is it on 3G or 4G? MMS will not work unless your in data coverage
Does not work on 3g, 4g, or Wi-fi.
what about sending it through regular messaging? I couldn't tell if he is using Handcent or using regular messaging. How about uninstalling Handcent?
The problem persists with or without handcent.
Make sure the picture being sent is not too big. If this doesn't do it you may have to call Verizon about it. Going back a few years I had an issue with my dumb phone. Couldn't receive picks. They had to reset my account. Also some providers don't always send pic messages so well to verizon. Have your friend have some on on Verizon send him a pic.
Sent from my ADR6400L using XDA App
I have recently purchased a new i605, rooted, unlocked, and installed TWRP through Casual. And flashed CM10.2-20130827-Nightly-i605. I finally received my SIM cutter in the mail today, and pulled the full size Straight Talk SIM out of my Skyrocket that I have been using with no issues for almost 2 years, cut the SIM, put it in the Note 2, and entered the APN settings. It is receiving good signal, showing the "H" and "H+" the majority of the time. I can make voice calls, receive voice calls, send/receive MMS, and have good data sending and receiving. My only issue is, I can only receive SMS, and when I try to send (or reply to one already received) I get the "Message not sent" error. I saw a possible fix, of updating your SMSC, but I have no clue how to find what my SMSC is in order to input it, and haven't been able to find it either. I tried editing the way the telephone numbers are stored from +1 250-250-2500, to (250)250-2500, +12502502500, +1 (250)250-2500. I also saw where someone found a fix for their situation, where they had accidentally set Google Voice to send text messages. I went into the settings on my Voice app, and that setting was turned on, so I turned it off. But I am still having the same results when trying to send an SMS.
Does anyone have a clue as to how I can find what my SMSC is, so that I can try that fix for the issue?
Did I post this in the appropriate subsection of the Verizon Note 2 forum?
I'm in the exact same situation you are. Send/receive calls, receive texts but can't send texts. I received a new note 2 through insurance two days ago and did the same process of rooting the phone, except I flashed jedix17 on it. So I'm guessing the problem lies in the roms? I haven't had time to switch roms to see if that fixes it though. I'd like to see if there's an easier alternate solution as well.
Ok, I got to playing with the "fixes" I had already attempted, for a second time. Google Voice was set to send SMS, and I would change the setting in Voice to make the messaging app send SMS. Well, I noticed that after closing Voice, then going back to the settings in Voice, it would be set to Google Voice sending SMS again. So I Force Closed the Voice app, and uninstalled it, and the issue cleared up. I have no idea why the app would be automatically changing it's own settings back, after closing it though.
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
kevinyoki said:
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
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Click to collapse
Did you figure out your issue? If you flashed Gapps, you may have Voice+. Check in your app drawer just to make sure.
Yeah I have fixed it Thanks for asking (and yeah I did check and I did not have voice). Reflashing the rom did indeed work
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
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Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
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Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
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Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.
I'm having an ongoing problem communicating via text with more than one recipient at one time. I am running Stock (rooted Oreo), have tried numerous texting apps (Message, Pulse, Signal, etc) If I copy two people, it sometimes takes forever to send out the text. And quite often when one of the recipients replies back, I do not see it or it arrives much much later, or they squirt onto my phone all at once. Am on T-Mo and use wifi calling. Any ideas? I use my phone for work, so solid communication is required with my tech out in the field.
I have used Messages (Google's replacement for the stock messaging app) and Hangouts for multiple-person texting for years with no issues. I didn't see you mentioned these, so I wanted to mention it. I'm on stock rooted VS996 on TotalWireless.
As mentioned, I have used Messages, Pulse, Signal , they all seem to suffer from this same issue. If I go in settings, and disable combine group texts, the individual ones get to recipients, but then that defeats the purpose of using multiple texts. The two people I most often text with use Apple phones, unsure if that is a factor. very frustrating when trying to work from home & run service department. I thought Google closed Hangouts?
christoophat said:
I thought Google closed Hangouts?
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Click to collapse
Not yet. I use it every day, as does my wife.
Ahh, crapple... that's likely the problem. Crapple loves to do non-standard crap, and that may be issue you're facing. Their incompetence makes SMS group texting impossible (because they suck at using standards).
That said, apparently you may be able to force MMS on your Android, to work around their idiocy: https://joyofandroid.com/group-messaging-android/
schwinn8 said:
Ahh, crapple... that's likely the problem. Crapple loves to do non-standard crap, and that may be issue you're facing. Their incompetence makes SMS group texting impossible (because they suck at using standards).
That said, apparently you may be able to force MMS on your Android, to work around their idiocy: https://joyofandroid.com/group-messaging-android/
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Click to collapse
Indeed Crapple. Checked out the link, but it seems that I already have these settings in place. (Messages and Pulse are the two I switch between) Trying Textra now. Thank you for posting this
Do your MMS work? I haven't had a video gif work in Messages in a year!
I can text gifs. I support our two service techs out in the field, and we text each other all day. So I text them both some info, or a question to answer or whatever. It may take up to a minute for the app to show my text has been sent. Then I don't hear anything back from either guy. So I retext hey did you see my earlier text? Then they will reply, yes, and I answered you. But I do not have any response. Then later on, suddenly it get several texts squirt thru all at once, minutes or hours later. They both have iPhones. Here at home, wifi calling is the only way for me to use my phone as we have horrible signal at the house.
Yes, MMS works for me in Messages just fine. I also get them on my work phone (Moto Z3) from iPhone users, too. No issues whatsoever...
schwinn8 said:
Yes, MMS works for me in Messages just fine. I also get them on my work phone (Moto Z3) from iPhone users, too. No issues whatsoever...
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I wonder what the heck is wrong with my service? Anyone on Verizon with the US99820h not getting MMS to animate? Mine literally just come in as blurry pictures and tapping it does nothing.
@christoophat: Do you have Battery Saver or Data Saver enabled? If so, turn them off.
But if you have poor cell signal at home (I am familiar with that predicament) then SMS (including MMS) will always be spotty.
You can get a Google Voice number and use that instead: It all goes through data (WiFi or Mobile data) for calls as well as messages. I'd do that in your case.
You'll have to give your coworkers the Google Voice number instead of your current mobile number. Behind the scenes you can (optionally) route incoming and/or outgoing calls through your mobile number instead of using data. But certainly at home just let it use data.
In the old days, you'd use the Hangouts app to do Google Voice messaging and calls. I still do. But today you're probably better off using the Google Voice app, which has everything built in.
Edit: I should have mentioned that you can also port your current number to Google Voice if you don't want to give your coworkers a different number. But that will terminate your current mobile carrier account. And it can sometimes take a day or two to go through.
TheDannemand said:
@christoophat: Do you have Battery Saver or Data Saver enabled? If so, turn them off.
But if you have poor cell signal at home (I am familiar with that predicament) then SMS (including MMS) will always be spotty.
You can get a Google Voice number and use that instead: It all goes through data (WiFi or Mobile data) for calls as well as messages. I'd do that in your case.
You'll have to give your coworkers the Google Voice number instead of your current mobile number. Behind the scenes you can (optionally) route incoming and/or outgoing calls through your mobile number instead of using data. But certainly at home just let it use data.
In the old days, you'd use the Hangouts app to do Google Voice messaging and calls. I still do. But today you're probably better off using the Google Voice app, which has everything built in.
Edit: I should have mentioned that you can also port your current number to Google Voice if you don't want to give your coworkers a different number. But that will terminate your current mobile carrier account. And it can sometimes take a day or two to go through.
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Battery saver is always off. I set up a Google Voice number to try out with my techs to see if that does any better. Many thanks for your response. I am lucky to get one bar here at home (null zone)
christoophat said:
Battery saver is always off. I set up a Google Voice number to try out with my techs to see if that does any better. Many thanks for your response. I am lucky to get one bar here at home (null zone)
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A great benefit of Google Voice is that you can make/receive calls and send/receive messages on any number of devices, including right inside Gmail on your computer. I write most messages this way because I prefer a real keyboard and selecting/editing with a mouse. I also do a fair number of calls this way. My PC has a wired connection which means lower latency than WiFi.
We also have Ring Central phone app, but it's used mostly for client only communication, so I can keep personal phone number separate. But you can't do multiple texts to anyone outside Groups (people who also have RC on their phones), so that is limiting.
Hah, I didn't realize the Google Voice is a separate app now that I will use to text. Will try this out & see if it does a better job. Thanks again
I've got an Ulefone Armor 9 I recently purchased. As part of setting it up to work as desired, I swapped away from the default messaging app to one that supports dual SIM operation a bit more gracefully.
I've since noticed that after a prolonged idle, such as sleeping, the phone drops all SMS messages. It isn't that they don't send notifications -- they simply don't exist as far as I can tell. I tried a different messenger, and while it displayed the texts received with the other one, the missing messages weren't there either.
This doesn't appear to be an issue between the carrier and phone. Or, rather, if it is it's impacting both carriers at the same time, because sending text messages to both numbers when the problem is present results in neither being delivered. The carriers don't buffer the messages for later delivery as if the phone was offline, and calls come through okay but do not resolve the SMS issue.
I can reboot the phone or manually open the SMS app/bring it to the foreground, after which point I will start receiving messages again. Only ones sent after performing this activity, however. The prior ones are lost.
I've checked to ensure that the app itself is running in the background and Android says that it is. I've not got anything that should be pausing it (that I'm aware of), so I'm not sure why Android would stop sending it messages. I'm also not familiar enough with Android to know how the OS handles texts. Clearly there's some sort of storage & OS management, because the alternate app I tried as part of troubleshooting was able to pull my message history.
Has anyone got any ideas on further troubleshooting steps, or insight into how Android handles texts in general that might help narrow down the point of failure?
GV00 said:
I've got an Ulefone Armor 9 I recently purchased. As part of setting it up to work as desired, I swapped away from the default messaging app to one that supports dual SIM operation a bit more gracefully.
I've since noticed that after a prolonged idle, such as sleeping, the phone drops all SMS messages. It isn't that they don't send notifications -- they simply don't exist as far as I can tell. I tried a different messenger, and while it displayed the texts received with the other one, the missing messages weren't there either.
This doesn't appear to be an issue between the carrier and phone. Or, rather, if it is it's impacting both carriers at the same time, because sending text messages to both numbers when the problem is present results in neither being delivered. The carriers don't buffer the messages for later delivery as if the phone was offline, and calls come through okay but do not resolve the SMS issue.
I can reboot the phone or manually open the SMS app/bring it to the foreground, after which point I will start receiving messages again. Only ones sent after performing this activity, however. The prior ones are lost.
I've checked to ensure that the app itself is running in the background and Android says that it is. I've not got anything that should be pausing it (that I'm aware of), so I'm not sure why Android would stop sending it messages. I'm also not familiar enough with Android to know how the OS handles texts. Clearly there's some sort of storage & OS management, because the alternate app I tried as part of troubleshooting was able to pull my message history.
Has anyone got any ideas on further troubleshooting steps, or insight into how Android handles texts in general that might help narrow down the point of failure?
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I'm not sure if this would help but try messing w/ "App Blocker's" settings for your SMS app or even disabling App Blocker altogether (in the settings menu under "smart assist" I think).
BigBossPlaya said:
I'm not sure if this would help but try messing w/ "App Blocker's" settings for your SMS app or even disabling App Blocker altogether (in the settings menu under "smart assist" I think).
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Unfortunately, it was already off, so no dice there. Ulefone pushed an update I thought might have fixed it, but after about 18 hours of idle I sent a test message and it fell into the void. Opened up the messenger app again and sent another and that one arrived without issue, but no sign of the first.