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I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
Sent from my GT-I9100 using xda premium
First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?
Since rooting my phone I cant connect to kies is this something I missed in the small print, anyone else have this problem? It just shows up as connecting which it never does.
Try uninstall of Kies and reinstall .
Root using CF root does not block Kies .
jje
I did the trouble shoot connection and it re-installed the kies driver. The problem is still there it just wont connect
Problem solved simply uninstall SuperSU which I am guessing will take me back to stock? The guide I used to root the phone which I cant link in this thread! had me install CF root v6.0 is this an older version there is a 6.3.
So the question now is can I root up to 6.3 safely?
Yes. Just flash the new kernel through Odin/CWM.
Problem solved simply uninstall SuperSU which I am guessing will take me back to stock?
Click to expand...
Click to collapse
No, you just got rid of the app which manages root-access for programs. The kernel is still modified.
another pc
try another pc with kies installed
I rooted the phone again with 6.3 and everything worked fine. But today once again I cannot connect to kies even with a reinstall. I have the phone charging through my pc and every so often a pop up in the task bar with new hardware found galaxy S3 comes up. WTF!
Try to coonect via a different USB port - this many times solve the problem. I not know exactly why, but sometimes some of the USB ports wont let you connect to KIES.
So, I cannot connect my phone to any pc.
Problem started after re-installing Windows 7 I believe.
The phone charges fine over usb.
Here's what I have tried so far:
I have changed mtp to ptp.
I have tried using different usb cables and ports
I have re-installed windows 3 times
I have installed Samsung drivers and kies, and tried fixing the error thru kies.
I have tried different kernels (Siyah and stock cm10 kernel)
I have tried on a different pc.
I have tried the stock sgs3 rom, it has Siyah kernel.
I have tried turning USB debugging on and off.
Galaxy S3 toolkit doesn't recognize my phone.
Any help is appreciated.
Screenshot of my phone information:
i.imgur.com/2Ifrd.png
Hakala said:
So, I cannot connect my phone to any pc.
Problem started after re-installing Windows 7 I believe.
The phone charges fine over usb.
Here's what I have tried so far:
I have changed mtp to ptp.
I have tried using different usb cables and ports
I have re-installed windows 3 times
I have installed Samsung drivers and kies, and tried fixing the error thru kies.
I have tried different kernels (Siyah and stock cm10 kernel)
I have tried on a different pc.
I have tried the stock sgs3 rom, it has Siyah kernel.
I have tried turning USB debugging on and off.
Galaxy S3 toolkit doesn't recognize my phone.
Any help is appreciated.
Click to expand...
Click to collapse
You say you already tried stock rom with Siyah Kernal. How did you get back to stock did you flash or use Odin?
I would make a backup, Use Superwipe script and use Odin to load Stock Ics 4.0.4 and then try. If that fails you can always restore back to your backup and someone else maybe able to provide a solution.
TBH it doesn't sound like its your PC if you have tried it on other PCs.
carrd said:
You say you already tried stock rom with Siyah Kernal. How did you get back to stock did you flash or use Odin?
I would make a backup, Use Superwipe script and use Odin to load Stock Ics 4.0.4 and then try. If that fails you can always restore back to your backup and someone else maybe able to provide a solution.
TBH it doesn't sound like its your PC if you have tried it on other PCs.
Click to expand...
Click to collapse
I had an older backup with the stock rom in it.
I'm not sure can Odin connect to my phone, so I would end up bricking it completely..
Hakala said:
I had an older backup with the stock rom in it.
I'm not sure can Odin connect to my phone, so I would end up bricking it completely..
Click to expand...
Click to collapse
Odin is relatively safe but I am not going to guarentee anything, There is a lot of tutorials on using odin on here and youtube. It is completely up to you what you do. My suggestion was purely based on what I would do in your situtation.
carrd said:
Odin is relatively safe but I am not going to guarentee anything, There is a lot of tutorials on using odin on here and youtube. It is completely up to you what you do. My suggestion was purely based on what I would do in your situtation.
Click to expand...
Click to collapse
I just tried to flash cf-root using odin and windows just gave me a error.
Could doing a megawipe or a superwipe make windows recognize my phone again then?
Uninstall Kies completely from your PC when its uninstalled reboot your PC then make sure the Kies folder located here is deleted
Program Files / Samsung / Kies
Next download and install Kies from the Samsung web site, reboot your PC once rebooted plug your phone in to the USB (preferably with the original USB cable), let the drivers install themselves.
Once installed you should have it working again.
ag4751 said:
Uninstall Kies completely from your PC when its uninstalled reboot your PC then make sure the Kies folder located here is deleted
Program Files / Samsung / Kies
Next download and install Kies from the Samsung web site, reboot your PC once rebooted plug your phone in to the USB (preferably with the original USB cable), let the drivers install themselves.
Once installed you should have it working again.
Click to expand...
Click to collapse
Done, it says USB device not recognized.
I'm currently installing Kies on a laptop, if it works it means that my motherboard is broken or something, if it doesn't it means my phones usb port is broken.
E: Okay, this windows is saying that the device is in error mode or something like that...
Question: How do I get my phone to stock without usb so I can take it to the warranty?
Hello,
Have you try if odin see the phone when it connected to your computer ?
yayourt said:
Hello,
Have you try if odin see the phone when it connected to your computer ?
Click to expand...
Click to collapse
It didn't, I just ran mobile odin and recovered my phone to stock so I can take it to warranty and such.
Thanks for everyone for the help.
Hakala said:
It didn't, I just ran mobile odin and recovered my phone to stock so I can take it to warranty and such.
Thanks for everyone for the help.
Click to expand...
Click to collapse
Pants. I'm in the same situation, but my phone isn't rooted. So I can't use mobile odin. Anyone else have any thoughts on this? Is there any way of using stock recovery to either flash an official image or perhaps root?
Mike.
Hello all, I have a GS3 international GT-I9300
I'll try to go through the story as fast as I can and give as much detail so you guys can understand how I got here.
Bought the phone unlocked, I was stock, I rooted and then I decided to install a new ROM. I went with Resurrection Remix, it was working great. I did this on a desktop back home. They released a new update to RR so I did a OTA update with "Update Me" apparently the thing flashed but it didn't, the phone still worked but NFC wasn't working as well as having lost root access and some other stuff wasn't working correctly, but I lived with it.
I moved to Florida (home is in NY) and I have a laptop with me, for some reason my laptop used to be able to transfer files to my S3, but it wasn't doing it any more after a while. So it would just charge it. I was in a hotel room last week trying to tether via USB but the PC wasnt having it, it could not locate the phone. This week I moved to a different hotel with internet and decided I would flash stock on my S3 to get rid of all these bugs and get root again, I tried flashing stock through recovery and it wasn't going, so I tried flashing RR again (this time downloaded from the site RR site) and it worked. Still no USB connection but I had root back. I looked around my PC and apparently the Samsung drives are not installing or something on my PC. I installed Kies, but nothing, I tried a stand alone driver install and nothing, so I just gave up and bought Mobile Odin pro from Gplay to try to flash again.
Mobile Odin for some reason (I blame it on myself) wasn't finding/flashing stock so again I decided to try and flash RR and see what would happen. It flashed RR and turned on fine. Then I just decided to look for an NFC fix on XDA. Once I found my NFC fix (http://forum.xda-developers.com/showpost.php?p=32029713&postcount=8367) I decided to just copy the files to the system folder, NFC still not working, rebooted and NFC still no working, so I figured I would try to flash the fix through mobile odin seeing as how I can't get my PC to pick up on the USB. I tried flashing but MO just kept bouncing it back and re-booting into RR. Tried again and no flash. So I decided to again try and flash stock. I tried going into Recovery, the phone shut off like it always does, came back on but stayed in the Galaxy S3 GT-I9300 logo and would not move. I shut it off again, tried turning it on again and still stuck on the galaxy logo. Now, if I leave the phone off and plug in the USB, it won't show the battery charging image, it will actually turn straight onto the galaxy logo again and stay there. I can get the phone into download mode, but like I said my pc won't recognize the drivers.
Now, here are my questions:
What happened?
Can this be fixed?
Am I an idiot?
If I can get the drivers installed on another PC as well as Odin (1.85), will the new PC "see" the S3 or are the drivers on the phone deleted as well? (if that sort of thing can happen, idk.)
I'm going to see if I can borrow a buddy's PC and download the drivers as well as odin to try and bring my S3 back to life, I just want to know, what happens if I can't get the other PC to pick it up ether because the drivers on the phone are deleted (if that's a thing) or what I can expect if it is connected.
What are the steps or guides to follow here? I just got it into Download mode and it says on the top of the screen:
ODIN MODE
Product name: GT-I9300
Custom Binary Download: Yes (2 counts)
Current Binary: Custom
System Status: Custom
sorry , i am sometime getting headache reading long english text so i just briefly look over.
your PC doesn't recognize your S3 ? is that correct ? hmmm , is it possible that your PC (Microsoft Windows I assume?) system is damaged due to something like virus or some reasons ? i have encountered that kinda problem before and be OK after i reinstalled the system.
If it's a soft brick, then it can defiantly be fixed. You might, however, lose your data along the process.
Be glad it's not hard bricked
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
djembey said:
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Don't forget to delete kies as you only need the drivers
Sent from my GT-I9300 using Tapatalk 2
Thanks for the replies guys. I'll try to fix tit today, I didn't get a chance to do it last night. If anything I'll update you guys with what's going on.
Like I was saying, I'll try using a different PC to fix it. Now, if I can't get Odin to recognize the phone, what would be the next step?
Hello everyone, I could not find a good title for my issue but I will try to explain as well as I can. I own a GT-I9300 (International), but since last official Samsung's firmware update(Jelly Bean 4.3) I am not able to get my phone recognized by my computer. Phone is connected and it charges, but neither Windows or Ubuntu recognizes it as a portable device. I am concerned about UMS is not available on device, but my phone it does not even get detected! I also own a Galaxy SII (4.1.2) and it does get detected by my PC. I think that flashing a custom ROM could solve the problem, since it appeared when I updated official firmware, but the thing is that I cannot root my phone! Tried ODIN but since my phone does not get detected, ODIN does not do its job. I also tried rooting with framaroot and towelroot, but no success: first one says "Failed , try another exploit" but there is only one. And the last one says my phone is not currently supported, even if I change modstrings.
So here is my question: how do I root my phone? I don't know what else I could try. I have already reinstalled Kies and Samsung USB drivers but still not working. Also hard-resetted but no luck.
Hope you guys can help me out because this is really getting on my nerves
Thanks in advance!
jalt96 said:
Hello everyone, I could not find a good title for my issue but I will try to explain as well as I can. I own a GT-I9300 (International), but since last official Samsung's firmware update(Jelly Bean 4.3) I am not able to get my phone recognized by my computer. Phone is connected and it charges, but neither Windows or Ubuntu recognizes it as a portable device. I am concerned about UMS is not available on device, but my phone it does not even get detected! I also own a Galaxy SII (4.1.2) and it does get detected by my PC. I think that flashing a custom ROM could solve the problem, since it appeared when I updated official firmware, but the thing is that I cannot root my phone! Tried ODIN but since my phone does not get detected, ODIN does not do its job. I also tried rooting with framaroot and towelroot, but no success: first one says "Failed , try another exploit" but there is only one. And the last one says my phone is not currently supported, even if I change modstrings.
So here is my question: how do I root my phone? I don't know what else I could try. I have already reinstalled Kies and Samsung USB drivers but still not working. Also hard-resetted but no luck.
Hope you guys can help me out because this is really getting on my nerves
Thanks in advance!
Click to expand...
Click to collapse
Try with other port and USB cable.
Have you Degugging Android activated in Deceloppers options ?
the other day i tried for hours to get my phone recognised. what did it in the end was trying it on a different pc and it worked
KeTuRr74 said:
Try with other port and USB cable.
Have you Degugging Android activated in Deceloppers options ?
Click to expand...
Click to collapse
I have already tried with every port on my PC. I'm using the USB cable that actually came with the device and it is working when I plug in another phones.
And yes, I have activated USB debugging
sosolid4u09 said:
the other day i tried for hours to get my phone recognised. what did it in the end was trying it on a different pc and it worked
Click to expand...
Click to collapse
The thing is that my phone is the only one that do not get detected every single time I connect it. I have already connected one GT-I9100 and GT-S6790L and both get detected. I already tried on 3 different Virtual Machines with Windows XP, Ubuntu, Windows 8.1 but no luck.
As I said in the first post, I think it's a firmware problem since it appeared when I did the official update, which was this one:
Model GT-I9300
Model name GALAXY S III
Country Argentina
Version Android 4.3
Build date Wed, 05 Nov 2014 20:33:08 +0000
PDA I9300UBUGNK1
CSC I9300UVOUGNK1
MODEM I9300UBUGNK1
jalt96 said:
Hello everyone, I could not find a good title for my issue but I will try to explain as well as I can. I own a GT-I9300 (International), but since last official Samsung's firmware update(Jelly Bean 4.3) I am not able to get my phone recognized by my computer. Phone is connected and it charges, but neither Windows or Ubuntu recognizes it as a portable device. I am concerned about UMS is not available on device, but my phone it does not even get detected! I also own a Galaxy SII (4.1.2) and it does get detected by my PC. I think that flashing a custom ROM could solve the problem, since it appeared when I updated official firmware, but the thing is that I cannot root my phone! Tried ODIN but since my phone does not get detected, ODIN does not do its job. I also tried rooting with framaroot and towelroot, but no success: first one says "Failed , try another exploit" but there is only one. And the last one says my phone is not currently supported, even if I change modstrings.
So here is my question: how do I root my phone? I don't know what else I could try. I have already reinstalled Kies and Samsung USB drivers but still not working. Also hard-resetted but no luck.
Hope you guys can help me out because this is really getting on my nerves
Thanks in advance!
Click to expand...
Click to collapse
I can see your frustration Now a few things technically it is a misconception that you need root to flash a custom rom you can actually flash a custom recovery with Odin full wipe and then flash a custom rom from custom recovery (only thing is you will lose all your data because you need root to back up your data)
Now I know the above statement is not very helpful because as you said Odin doesn't detect it (but I thought I would mention it anyway )
The reason framaroot and towelroot, didn't work is because at the moment the only way to root S3 is with Odin.:crying:
You may have tried this but I will mention it anyway first uninstal Kies and all Samsung drivers from your computer ( kies can interfere with Odin) Then try installing these drivers here >> http://developer.samsung.com/techni...Lhp1GqlWRy92Q60CX6PP1mF!80806326?v=T000000117 << If you have tried this then sorry.
Also when you connect the phone go to Device manager in Windows and try to look for your device ( it may say unkown device) it should have a warning triangle right click on it select update driver software and then select browse from my computer and point to the drivers that you have downloaded see if that works.
Another thing to note is if you are using Windows 8 you need to disable Driver signature in start up options ( Google it) for Windows to recognize the drivers.
tallman43 said:
I can see your frustration Now a few things technically it is a misconception that you need root to flash a custom rom you can actually flash a custom recovery with Odin full wipe and then flash a custom rom from custom recovery (only thing is you will lose all your data because you need root to back up your data)
Now I know the above statement is not very helpful because as you said Odin doesn't detect it (but I thought I would mention it anyway )
The reason framaroot and towelroot, didn't work is because at the moment the only way to root S3 is with Odin.:crying:
You may have tried this but I will mention it anyway first uninstal Kies and all Samsung drivers from your computer ( kies can interfere with Odin) If you have tried this then sorry.
Also when you connect the phone go to Device manager in Windows and try to look for your device ( it may say unkown device) it should have a warning triangle right click on it select update driver software and then select browse from my computer and point to the drivers that you have downloaded see if that works.
Another thing to note is if you are using Windows 8 you need to disable Driver signature in start up options ( Google it) for Windows to recognize the drivers.
Click to expand...
Click to collapse
I already tried uninstalling Kies and Samsung drivers. Also I tried looking for device on Device Manager but it does not appear when I plugin my S3, but it does appear when I connect other devices like S2 or Galaxy Fame Lite. They appear as portable devices.
I'm using Windows 7 on my PC and have already tried with different OS over Virtual Machines and still doesn't work.
And thanks for that note, didn't know there was possible to flash a Custom Recovery without root, but I can't since ODIN doesn't detect device :crying:
Then it looks like you are running out of options I would use another computer not Virtual Machines
Okay I'll give it a try but as I said before, looks like an firmware issue, not computer's. Why would my computer detects two another Samsung devices but not mine (which used to work until last update)
Me, too!
I'm having a similar problem. Last week my GS3 stopped working, and I bought another one from Ebay with a cracked screen and swapped out motherboards. The phone seems to work as well as a stock Verizon phone on Jellybean would, but I can't get my Linux, Win 8, or Win XP computers to even recognize that it's attached. Different cables, each and every one of the USB ports, not even a blip. Device Manager in Windows doesn't even see it, and yes I got the developer options unlocked and have enabled USB debugging.
I've got the Samsung drivers installed, and tried to install the CWM device drivers from the SAMSUNG GALAXY S3 TOOLKIT V9, but there was an error and that didn't work, either.
USB connection issues are usually due to Windows conflicts, driver problems or the lead itself. If all these have been excluded then you have either a firmware issue in the bootloader, which is very uncommon, or a hardware problem. The usb port is easily worn/damaged/dirty also the motherboard might be the cause.
There is no silver bullet to cure, test each possible thoroughly.
boomboomer said:
USB connection issues are usually due to Windows conflicts, driver problems or the lead itself. If all these have been excluded then you have either a firmware issue in the bootloader, which is very uncommon, or a hardware problem. The usb port is easily worn/damaged/dirty also the motherboard might be the cause.
There is no silver bullet to cure, test each possible thoroughly.
Click to expand...
Click to collapse
I'm 100 percent sure that it is not due a Windows issue, I have already test every option. I have not considered the usb port to be damaged or worn, which could be possible but phone charges every time I connect it to computer. It just does not get detected as a device. But in order to assume it is a motherboard issue I will have to put away my feeling that the problem is caused by last OTA official update, since this problem started there.
If it is a firmware update issue, is it any option to flash another ROM?
Sent from my GT-I9300 using XDA Free mobile app
try to install usb drivers on windows and factory reset the mobile before using odin but if u want to root there is al ot of program that dont need comp like root master and towel . search for them in google and if u want a rom i recommend cm rom resurrection
peter wagih said:
try to install usb drivers on windows and factory reset the mobile before using odin but if u want to root there is al ot of program that dont need comp like root master and towel . search for them in google and if u want a rom i recommend cm rom resurrection
Click to expand...
Click to collapse
Sorry but the only option that works to root the S3 international is Odin no apps work at the moment:crying:
tallman43 said:
Sorry but the only option that works to root the S3 international is Odin no apps work at the moment:crying:
Click to expand...
Click to collapse
no man how is it ?? believe me it works try frameroot.apk
peter wagih said:
no man how is it ?? believe me it works try frameroot.apk
Click to expand...
Click to collapse
Not on I9300 international version on other variants yes. Believe me if it worked it would be all over the forums post a link showing who it as worked for thanks..
peter wagih said:
try to install usb drivers on windows and factory reset the mobile before using odin but if u want to root there is al ot of program that dont need comp like root master and towel . search for them in google and if u want a rom i recommend cm rom resurrection
Click to expand...
Click to collapse
As I said on previous posts, I have already installed and reinstalled Samsung USB drivers and made a factory reset -one from config. option and another one from Android stock recovery 3e (since I cannot install any advanced recovery -or even root it- to flash a custom rom). Doing those factory reset did not downgrade my last firmware update (when all my problems started).
I also said on previous posts that I tried towelroot and framaroot with no success. As tallman43 says, seems like international version of S3 does not support those kind of one-click to root apps.
-----------------------------------------------------
So far the only options available (if my theory about latest firmware update is the problematic one) are:
● downgrade firmware: [Q] How? Odin is not working since my phone does not get detected;
● root my phone in order to install an advanced recovery and flash a new ROM: [Q] Any way of rooting phone without computer (apart from towelroot or framaroot because I have tried and do not work for me)? I read one XDA post from 2 years ago to root S3 via console apk but latest comments assumes that method stopped working.
● install an advanced recovery without odin or root: [Q] How?
● fix USB firmware issue: [Q] I have completely no idea how to do it. (Already played with *#7284# and *#0808# but did not get my phone detected)
Please I need help, this is really irritating me and I am running out of ideas
Sent from my GT-I9300 using XDA Free mobile app
I guess I have found out what the problem was. It was not firmware (as I thought). It was the micro USB port (as boomboomer said) which seems to not be firmly attached to the PCB. AC charging just seems to work okay, but not USB connections. I managed to figure it out by forcing the USB in a specific position to get it detected for 5 seconds, but then it disappeared.
Yeah, it was not as complex as I thought! I will try to replace that micro USB port as soon as possible, thanks everyone for your help!