Hey guys, I am having an issue with my one X+, I can't charge it, I have tried through USB and through the POGO pins, it won't seem to charge.
As far as the pogo pin charging, will it show a charge light?
The device also won't connect to USB on the PC. I haven't tried in fastboot, but it won't work while on.
I still have some battery life left, about 12%, but that's about it.
I was wondering if anyone knew of a fix or possible issue this could be.
Have you tried to use the original genuine HTC cable?
It should always light red when charging, also when connected by pogo. Here's the proof:
http://www.youtube.com/watch?v=ELsXu7IQomo
Skip to 4:20. The red light is barely visible (because it's small, shame you HTC!), but when the reviewer waves his hand it becomes slightly visible.
What happened with your phone? Had your phone contact with water?
/\/\ said:
It should always light red when charging, also when connected by pogo. Here's the proof:
http://www.youtube.com/watch?v=ELsXu7IQomo
Skip to 4:20. The red light is barely visible (because it's small, shame you HTC!), but when the reviewer waves his hand it becomes slightly visible.
What happened with your phone? Had your phone contact with water?
Click to expand...
Click to collapse
No water damage on it, I purchased it as is, it boots and seems fine, it was charging for maybe 20 minutes before I factory reset it, after that is when it stopped seeming to charge.
As far as the HTC cable, I have not, I have one here at work I am going to take to try.
Ok, so update on the Situation, I used the HTC cable, No change, no charging light, no fastboot to PC. PC doesn't detect device.
Update: I tested with a micrometer, when USB is plugged in, it sends 5v to the battery as it should, could it be a software issue that it's not charging?
Also, if the battery is the issue, would it allow USB connection when it's booted? If it is damaged, would it even show a charge light?
If anyone can, and maybe has time, and patience, I would very much like to know the voltages on the battery slot on the motherboard when USB is plugged in, I seem to get around 4.5-5v, but I get that on each of the 5 prongs.
Related
the other day my phone feel of the couch while pluggd into the pc. it stopped chargibg and woukd not connext to pc.
i lost the original cable so ive been using a mini to micro usb adapter for an old cable i had for my g1 which hss worked perfectly.
thought i had broke the sockey on thr phone. had a tmobile shop check it with there cable. it was fine. so boyght a microusb cable.
everything seemed fine. charge light. usb drive worked internet tether. but then the phone ran out of battety while usb tethering. it always stays at 100% before.
with the battery low it woukf rrstart every minute whole plugged into original chargrr.
its charging but very slowly. 15% in 2 hours. checked battery pins. seems fine. i dkd manage to get 37% charge in 30 monutes once irh the phone off.
the phone doesnt even get warm while plugged in. it used to get pretty warm when cuargibg.
tried hard reset. trief reflashig rom. it knows wall charger is in. says charging orange charge light.. but it charges sooo slow...
im stuck. is this a repair jobk
Just got home and tried the new cable in my home PC. ive already lost 1% battery in the space of a few miutes usb tethering....
make sure you have the "don't charge the phone while connected via usb" unchecked. Other than that, sounds like a hardware problem.
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
veda_sticks said:
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
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Click to collapse
when you plug it into the wall, do you get the menu for: Activesync, Disk Drive, Internet Sharing? If so, then this is true. Really sounds like a hardware issue. I would take it back in and see if they can replace the port.
nope, when i plug it into the wall, no menu. it does seem to know the difference between usb and power. as using the option "when phone is on, do not charge when the pohone is connected to pc" has no effect with the wall charger.
I tried a different wall charger. I have a travel charger which is only rated at 500ma instead of 1amp and it charges the same. I was able to get 100% overnight. woke up after 8 hours to see the green light on, it stays at 100% with the wall charger as long as you leave it alone.
back into the computer, tethering and im loosing battery as if it wasnt connected.
Looks like ill have to dig out my insurance as its not a warranty repair (and also the water damage stickers are red, due to it being dropped in the toilete 3 months ago)
hmmm interesting. phone has been in charger overnight and was at 100% when i got up, pluigged into pc for usb tethering, despite battery dropping the green light is still on.
Ive done some searches on usb micro cables and came across people having problems with some data cables with charging, as some cables cannot cope with the large current required, but they mentioned that there phone would say this and i have seen that on my phone before with my front usb ports on my computer.
Im gonna order a microusb adabter as i have 2 high qualiity usb-mini usb cables from a G1 (which was usbed with an adapter with no problems) and 1 from a tmobile mda varia, same cable.
This has now been solved. After closer examination of the USB mini to micro adapter, it apeared that the 2 outside pins (which are for charging) had been flattened. Looking at the adapter, you could only see the 3 middle pins, but with a torch you could see that the oiutside pins were compelty flat. from droping the phone its oviously twisted the connector resultinin in flatting those pins.
I went back to tesco and bought the same USB kit which comes with a mini USB cable and several converters to fit different phones.
AFter hooking up the cable and micro usb adapter to my PC, my phone was within minutes showing increase in battery charge. After a few hours with usb tethering enabled and watching videos online im up 2-%.
The cable i bought for £7.99 which is micro usb though doesnt mention any HTC phones (mostly nokia) will connect perfectly for data transfer and the phone appears to say its charging. It looses power suggesting insuficient charge current. Maybe its the rom im using disables thsi warning as i have seen this before when i connected my phone to the front usb ports, but it works fine with the back.
So, it seems i have not damaged anything apart from the usb adapter i was using.
All is well, and im charging at a fast rate with USB while tethering.
Please close this trhead as it is resolved.
Final update. After several days i have been usb tethering and charging absolutly fine. Using 1amp charger charges fast!
Even from a dead battery can plug into usb and have the phone bootup.
Sent from my HTC HD2 using XDA App
Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
Click to expand...
Click to collapse
What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
Click to expand...
Click to collapse
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
Click to expand...
Click to collapse
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Click to expand...
Click to collapse
Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
Click to expand...
Click to collapse
Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
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Click to collapse
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
Click to expand...
Click to collapse
There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Click to expand...
Click to collapse
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
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Click to collapse
This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?
Hi I want to ask for help. I bought my htc touch pro 2 T 7373 from ebey but only phone with no charger.I bought HTC Power Supply model: TC P300 output: 5V-1A LPS Pin 1+ , Pin 4- .When I put it to charge , phone indicates to charge ,but battery does not charge.Battery is new and I dont think the problem is it.I want to ask you if this charger is compatible with HTC TOUCH PRO 2 T7373.
russslannn said:
Hi I want to ask for help. I bought my htc touch pro 2 T 7373 from ebey but only phone with no charger.I bought HTC Power Supply model: TC P300 output: 5V-1A LPS Pin 1+ , Pin 4- .When I put it to charge , phone indicates to charge ,but battery does not charge.Battery is new and I dont think the problem is it.I want to ask you if this charger is compatible with HTC TOUCH PRO 2 T7373.
Click to expand...
Click to collapse
Just use a miniUSB cable and plug it into your computer. Any USB wall charger should work. I've used iPhone USB chragers with a miniUSB cable, Nikon camera chargers, as well as a Motorola one. You just need to plug it into any USB port either on a wall or on your computer. Leave the device off while it charges overnight.
Problem with charged
I use both ways but no result , phone indicates to charged but battery not charging.Charger is original and consists of two parts: the charger and mini usb cable .When i run it sometimes on the displays show this message : The charging current is not enough for device power consumption.Please shut down unused applications , or switch to AC adapter. And I do not use any applications. I tried to load phone in the off position , indicates that the charger is ON but the battery is not charging .Please help if someone has the same problem
russslannn said:
I use both ways but no result , phone indicates to charged but battery not charging.Charger is original and consists of two parts: the charger and mini usb cable .When i run it sometimes on the displays show this message : The charging current is not enough for device power consumption.Please shut down unused applications , or switch to AC adapter. And I do not use any applications. I tried to load phone in the off position , indicates that the charger is ON but the battery is not charging .Please help if someone has the same problem
Click to expand...
Click to collapse
Try it with a different miniUSB cable. If you don't have one handy, miniUSB cables go for pennies on Amazon or eBay. You can find them in retail stores for about 10 dollars or so as well. If the cable isn't the problem, then it is either a problem with the charge port on the device, or the battery. It's far cheaper to trouble shoot the cable, so let's just start with that.
Sound like the charger is insufficient power, even though it says 1A. Try charging from a computer USB port and see if it charges. HTC don't list TP2 as suitable for this charger.
I am also facing same problem. LED shows charging but phone does not charge. And when I insert charger "USB TO PC" page shows up, Like I have connected the phone to PC.
Please Help...
I just had an issue charging which turned out to be an easy fix.
The led would come on and the icon would show charging but it wasn't increasing the battery %. Then I would get a message about the power not being enough and to plug it into a charger. I tried several chargers and was getting the same thing happening. I blew a few puffs into the charging port which looked clean and it was still happening. I wiggled the cable/plug in the port and occassionally the charging light would go on and off. The charging led even started to go on and off with the phone just sitting still on my table. I feared that my charging port had gone bad so I ordered 2 spare batteries and battery charger from ebay for $10 (works well and battery life good).
While waiting for the ebay purchase to arrive I did some reading up and saw that pins could be bent etc. In my fustration I used a pair of tweezers to gently scrape the charging port pins/contacts (in a straight direction). Then I used an old toothbrush and firmly brushed out the usb port - a whole bunch of lint and stuff come out of the port even though it had previously looked clean.
I plugged in my charger and bingo! My charging issue was gone.
ukexport said:
I just had an issue charging which turned out to be an easy fix.
The led would come on and the icon would show charging but it wasn't increasing the battery %. Then I would get a message about the power not being enough and to plug it into a charger. I tried several chargers and was getting the same thing happening. I blew a few puffs into the charging port which looked clean and it was still happening. I wiggled the cable/plug in the port and occassionally the charging light would go on and off. The charging led even started to go on and off with the phone just sitting still on my table. I feared that my charging port had gone bad so I ordered 2 spare batteries and battery charger from ebay for $10 (works well and battery life good).
While waiting for the ebay purchase to arrive I did some reading up and saw that pins could be bent etc. In my fustration I used a pair of tweezers to gently scrape the charging port pins/contacts (in a straight direction). Then I used an old toothbrush and firmly brushed out the usb port - a whole bunch of lint and stuff come out of the port even though it had previously looked clean.
I plugged in my charger and bingo! My charging issue was gone.
Click to expand...
Click to collapse
That was the biggest problem with MiniUSB was the width and height of those ports. It's a haven for stray dust and dirt. They need to be brushed out every so often, especially when you just drop it in you pocket.
hi buy and it schould work
buy a new charging cable
ukexport said:
I just had an issue charging which turned out to be an easy fix.
The led would come on and the icon would show charging but it wasn't increasing the battery %. Then I would get a message about the power not being enough and to plug it into a charger. I tried several chargers and was getting the same thing happening. I blew a few puffs into the charging port which looked clean and it was still happening. I wiggled the cable/plug in the port and occassionally the charging light would go on and off. The charging led even started to go on and off with the phone just sitting still on my table. I feared that my charging port had gone bad so I ordered 2 spare batteries and battery charger from ebay for $10 (works well and battery life good).
While waiting for the ebay purchase to arrive I did some reading up and saw that pins could be bent etc. In my fustration I used a pair of tweezers to gently scrape the charging port pins/contacts (in a straight direction). Then I used an old toothbrush and firmly brushed out the usb port - a whole bunch of lint and stuff come out of the port even though it had previously looked clean.
I plugged in my charger and bingo! My charging issue was gone.
Click to expand...
Click to collapse
I was facing the same charging problem and was looking for a solution. And i found this forum and read it and did the same thing and my problem is fix.. I can charge my mobile now. Thanks a lot for the great help.
Sarchy Minimum
All of these dumb charges, ie bricks in the wall, use the unused USB pins to communicate how much power they can provide. There are some resistors they put on the D-/D+ to say this is a 700ma charger or whatever. Trouble is that there are limited standards on these resistors so it's more than possible that a phone will charge but not enter high current charging when attached to a new brick in the wall. The cables however are more universal.
Hello
My prime was charged a few weeks ago, and i haven't used it in a while so it discharged and turned off.. Now when I try to plug It in, it shows that it is charging, but nothing happens..
It charged for 3 hours, and when I unplug it, it can't turn on.
If I leave it plugged in and turn it on, it shows a screen with low battery icon and turns off immediately.
I can charge the keyboard just fine, the charging led on the keyboard turns green after a while.
It's rooted, but stock rom and have never unlocked it, so no customer recovery..
Hope someone can help me out :/
Sent from my GT-N7100 using xda app-developers app
Battery not charging on tablet
Moonbloom said:
Hello
My prime was charged a few weeks ago, and i haven't used it in a while so it discharged and turned off.. Now when I try to plug It in, it shows that it is charging, but nothing happens..
It charged for 3 hours, and when I unplug it, it can't turn on.
If I leave it plugged in and turn it on, it shows a screen with low battery icon and turns off immediately.
I can charge the keyboard just fine, the charging led on the keyboard turns green after a while.
It's rooted, but stock rom and have never unlocked it, so no customer recovery..
Hope someone can help me out :/
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It sounds like your battery may have died on you.
Are you using the AC charger or the usb charger?
Mine takes a long time on the usb but charges better on ac.
Are you charging them both while docked, if so try undocking and charging them separately.
How old is the battery, Prime now?
The battery is guaranteed for 12 or 24 months also, just check where your serial number is and it will have a 12 or 24 number on the right under your model number.
Also,l check the charging port and make sure no debris or foreign matter has accumulated in it and some of the pins aren't bent.
If none of this works it means you have an internal problem and a different recovery won't help because you still cannot get it charged.
Post back with your results please.
GTIM2L8 said:
It sounds like your battery may have died on you.
Are you using the AC charger or the usb charger?
Mine takes a long time on the usb but charges better on ac.
Are you charging them both while docked, if so try undocking and charging them separately.
How old is the battery, Prime now?
The battery is guaranteed for 12 or 24 months also, just check where your serial number is and it will have a 12 or 24 number on the right under your model number.
Also,l check the charging port and make sure no debris or foreign matter has accumulated in it and some of the pins aren't bent.
If none of this works it means you have an internal problem and a different recovery won't help because you still cannot get it charged.
Post back with your results please.
Click to expand...
Click to collapse
I've tried both charging it through USB from my computer and through the wall charger (original charger and cable).
I've tried charging it both docked and undocked, separate and together.
The Prime is bought about 7 months ago, and i have checked for dust and such in the various parts.
It says "12" below the serial number btw, but i bought it from England (i live in Denmark) though Amazon, so it would be hard for me to return it..
Though there is 1 thing that is bugging me and i'm not sure if it can be the problem.
There is 1 pin that's not aligned with the others on the charger port on the prime itself
Picture to explain: http://i45.tinypic.com/2r4sw7t.jpg
The 2nd pin from the far left is a bit longer inside the device than the others. I've tried to get it out by using a little metal stick (don't know what its called ) but I've been unsuccessful..
The prime obviously gets some sort of connection when i plug it in (though only if i plug it into the wall charger, doesn't happen with USB, which i kinda predicted) and gets enough power to vibrate, then turn on for about 4 seconds to show a big red battery icon (meaning low power) and then turns off..
I've tried to correct the pins on the wall charger so they're more stable and connect better, i've tried putting the wall charger in the freezer for 20min (google'd it as a possible solution, other said it helped them). I currently don't have any other charger or cable that can connect/charge the prime, but i don't think the problem lies with the charger/cable..
I left the dock+prime docked together charging all night and when i woke up, the dock LED was green but it still wasn't able to boot up at all..
Is there anything i can do to reset the Prime? I've tried the little pin hole under the sd card slot, i've tried various combinations of volume up and volume down and power, but i always end up with the screen with the big red battery icon..
Moonbloom said:
I've tried both charging it through USB from my computer and through the wall charger (original charger and cable).
I've tried charging it both docked and undocked, separate and together.
The Prime is bought about 7 months ago, and i have checked for dust and such in the various parts.
It says "12" below the serial number btw, but i bought it from England (i live in Denmark) though Amazon, so it would be hard for me to return it..
Though there is 1 thing that is bugging me and i'm not sure if it can be the problem.
There is 1 pin that's not aligned with the others on the charger port on the prime itself
Picture to explain: http://i45.tinypic.com/2r4sw7t.jpg
The 2nd pin from the far left is a bit longer inside the device than the others. I've tried to get it out by using a little metal stick (don't know what its called ) but I've been unsuccessful..
The prime obviously gets some sort of connection when i plug it in (though only if i plug it into the wall charger, doesn't happen with USB, which i kinda predicted) and gets enough power to vibrate, then turn on for about 4 seconds to show a big red battery icon (meaning low power) and then turns off..
I've tried to correct the pins on the wall charger so they're more stable and connect better, i've tried putting the wall charger in the freezer for 20min (google'd it as a possible solution, other said it helped them). I currently don't have any other charger or cable that can connect/charge the prime, but i don't think the problem lies with the charger/cable..
I left the dock+prime docked together charging all night and when i woke up, the dock LED was green but it still wasn't able to boot up at all..
Is there anything i can do to reset the Prime? I've tried the little pin hole under the sd card slot, i've tried various combinations of volume up and volume down and power, but i always end up with the screen with the big red battery icon..
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I am 90% sure that 2nd pin from the left is your problem. if you cant find a way to pop it back into place or dont know somebody who can do it for you then you should probably rma.
here is a thread about the pinout. Take a look at the diagram on post 6 http://forum.xda-developers.com/showthread.php?t=1630300&highlight=pinout
Hi there,
My TFP won't charge or be recognized by my iMac. I have changed the battery, no joy; I replaced the charging port; no joy; and got new charger and cable even though all my others charged other devices, .
Any ideas? Much appreciated
acricketer said:
Hi there,
My TFP won't charge or be recognized by my iMac. I have changed the battery, no joy; I replaced the charging port; no joy; and got new charger and cable even though all my others charged other devices, .
Any ideas? Much appreciated
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Click to collapse
This happened to me because the battery connector inside the device was loose, I had to open up the device up and re-connect it. This time, I've placed some tape to try and make it not fall out again. Maybe the battery is faulty?
Hey, been on these forums for a while, I rarely ask for help (been pretty lucky with the phones), but I have a question.
My phone won't charge. Or rather, it requires a time consuming process of fiddling, unplugging, replugging, and sometimes minor surgery on the USB port with a toothbrush or a tool I've crafted out of a Q-tip. However, after a night of charging (or some interrupted equivalent that results in a charged battery) the battery quickly depletes while still plugged in.
This is most clearly illustrated when yesterday, at 8:45 I rolled over and checked my phone to see if it had been charged. Pleased to see that it had been charged up to 100% I fell back asleep. When I woke up again to go to school at 9:10, my phone was entirely dead. I couldn't even get it to turn on to the point where it showed the I9100 screen. After following the time consuming and frustrating process of fiddling with the USB port and Micro USB charger, I coaxed the phone to show the powered-down charging screen, where I left it to charge to full.
I have been experiencing this over the course of a few weeks and I have tried many chargers, but only one of them will work at all (Interestingly a Motorola cord). Upon inspection of the USB port, nothing seems out of the ordinary, though the 2 prongs on the outside of the USB port male receiver look slightly different than the inside 2, though they difference is symmetrical.
Does anybody have any idea of what could be plaguing my phone? USB or battery? This is my second SII, a replacement one after my original one was tragically lost in a hot tub . Any thoughts would be awesome.
Thanks
Braidonh
If you are using Siyah kernel have you altered the charging current through EsTweeks?
If so then it is possible that the battery / charging circuit has been damaged. Try resetting the values to default (I think its 700mV on AC and misc and 600mV on USB but dont quote me).
Failing that then some hardware trouble shooting (trying a new battery / external battery charger) will help you figure out what is going on.
Ccarlpearce said:
If you are using Siyah kernel have you altered the charging current through EsTweeks?
If so then it is possible that the battery / charging circuit has been damaged. Try resetting the values to default (I think its 700mV on AC and misc and 600mV on USB but dont quote me).
Failing that then some hardware trouble shooting (trying a new battery / external battery charger) will help you figure out what is going on.
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My signature is quite outdated... Currently just running CM 10.1 with stock everything. Haven't tweaked anything in that capacity... but will try my other battery (if I can find it). Thanks!
I was having this same problem with my HTC vivid. I tried charging with may chargers, the phone claimed it was charging (orange light lit up) but the phones battery was dying while plugged in. Just like you said, the battery depleted rather quickly when plugged in. Since my phone refused to accept any form of charge I bought an external battery charger and some extra batteries.
However, last week I wondered if maybe there was some sort of dust, or small pieces of sand inside the Micro-USB port on my in my phone that were possibly "blocking" the charger from properly charging.
So I bought an air duster and blew air into the USB port of my phone. I guess there must have been something in there because that fixed my issue and now my phone charges!
Now I have 4 batteries for my phone and an external battery charger.
Try it on your phone, see if you have the same luck I had.
Braidonh said:
My phone won't charge. Or rather, it requires a time consuming process of fiddling, unplugging, replugging, and sometimes minor surgery on the USB port with a toothbrush or a tool I've crafted out of a Q-tip.
Does anybody have any idea of what could be plaguing my phone? USB or battery?
Braidonh
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Maybe I'm missing something here because you seem to be experienced on this forum and understand about searching first.
Anyway, this sounds like the common USB problem that S2s have. It can be the jack or more typically, the flex cable. You replace the little board. Search for USB in this forum. I just changed mine with one I got on Ebay. Cheap and easy.