[Q] WhatsApp Images Glitched - Android Q&A, Help & Troubleshooting

Using Note3 KitKat 4.4.2 and latest WhatsApp
After the update to KK, my whatsApp Images are glitched. The same photos are repeated taking the filename of older files. This causes my older files to disappear
Any suggestions?

any help? please!

anyone with any ideas?
contacted WhatsApp support but they still have not gotten back to me...

wilflare said:
anyone with any ideas?
contacted WhatsApp support but they still have not gotten back to me...
Click to expand...
Click to collapse
Wipe caches to resove this issue for future
OR
Check for WhatsApp directories in your sdcards (int and ext both )
There should be only one directory and if you find more than one then delete one from them that is unnecessary
For example, if your whatsapp is installed in internal sd card then app directory should be in int sdcard only and if you find in ext sdcard also then remove it because thats unnecessary and vice versa (Remember- DONT DELETE THAT NECESSARY DIRECTORY FROM RIGHT PLACE)
And then wipe caches for whatsapp and if you are having custom recovery then wipe caches from there. and reboot.
OR
You just need to reinstall whatsapp.
Before re-installing, clear data and cache for whatsapp and uninstall
Then install install whatsapp again.
May be this will help you or you can wait for whatsapp suport as this can be a whatsapp issue.

double post

Mohitash said:
Wipe caches to resove this issue for future
OR
Check for WhatsApp directories in your sdcards (int and ext both )
There should be only one directory and if you find more than one then delete one from them that is unnecessary
For example, if your whatsapp is installed in internal sd card then app directory should be in int sdcard only and if you find in ext sdcard also then remove it because thats unnecessary and vice versa (Remember- DONT DELETE THAT NECESSARY DIRECTORY FROM RIGHT PLACE)
And then wipe caches for whatsapp and if you are having custom recovery then wipe caches from there. and reboot.
OR
You just need to reinstall whatsapp.
Before re-installing, clear data and cache for whatsapp and uninstall
Then install install whatsapp again.
May be this will help you or you can wait for whatsapp suport as this can be a whatsapp issue.
Click to expand...
Click to collapse
hmm thanks for the reply. hmm the thing is if I plug the phone and view the photos on my PC the same problem occurs it it as if the old photos are overwritten

Could u plz give me a screenshot of the "glitched" photos?
Sent from my GT-I9082 using XDA Premium 4 mobile app

Backup your Whatsapp conversations and media, move it to a PC, then uninstall Whatsapp and completely delete the entire whatsapp folder and then install the apk again.

adi160699 said:
Could u plz give me a screenshot of the "glitched" photos?
Sent from my GT-I9082 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
okay. the photos are not corrupted. it's just that they are showing a totally different photo from what they are supposed to be.
as I scroll through my convo media history, some photos are totally replaced with a different one (yes, you can actually see the photos becoming replaced)

sorry to bump this up - but i'm gonna do a clean install on my phone soon
- any suggestions how I can fix this? :/

Related

[Q] Can't factory reset due to problem with Google Currents

I have a big problem with Google Currents, as when I run MyBackUp it freezes when it comes to that app, or if I have background sync on in Google Currents, or when I try to uninstall the app.
I can't even factory reset under recovery as it always freezes when it tries to format 'data'.
Any ideas on how to fix?
I'm running CyanogenMod 9.
barryfell said:
I have a big problem with Google Currents, as when I run MyBackUp it freezes when it comes to that app, or if I have background sync on in Google Currents, or when I try to uninstall the app.
I can't even factory reset under recovery as it always freezes when it tries to format 'data'.
Any ideas on how to fix?
I'm running CyanogenMod 9.
Click to expand...
Click to collapse
Delete currents data manually (with a file explorer, a terminal or via adb). Try the whole directory first (in /sdcard/Android/data search for the currents directory), if that doesn't work, delete everything inside the directory first then delete the directory.
Thanks for your help.
I've now tried that with Root Explorer but can only get as far as deleting all the other files under com.google.android.apps.currents which aren't creating a problem. I am left with 2 directories I can't open or delete without the system freezing and requiring a restart.
Any other ideas?
Try doing the same, but in recovery via adb, that way you'll be sure that currents is not in use. If you have directories inside com.google.android.apps.currents that can't be deleted, go inside those directories and delete everything inside, then delete the directories.
I can only drill down so far in com.google.android.apps.currents before I freezes. I can't get in to the 2 problem directories to delete any files in them.
I'll try and get my head round adb and see if I can delete it that way.
Thanks again.
Dude... Try to re flash the rom or port another rom... One more option is to take out sd card... Nd format it from your computer after copying your necessary data!
If useful... Do thank :thumbup:
Sent from my GT-S5830 using xda premium
I've tried to reflash the ROM but I can't factory reset as it freezes when it tries to format /data. I've tried to flash another ROM as well (without a factory reset) but that didn't solve my problem and just gave me a less stable ROM as I didn't format /data.
The problem files aren't on the SD card, so taking that out and formatting it won't help.
Thanks for your suggestions though. :good:
Use tibu to remove it first then try
Sent from my SAMSUNG-SGH-I717 using xda premium
So what do you think where the problem is?
Sent from my GT-S5830 using xda premium
mejori said:
Use tibu to remove it first then try
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Thanks but TiBu has the same problem. The system freezes as soon as I try to unistall Current or wipe it's data.
Manvendra05 said:
So what do you think where the problem is?
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
It seems to be any access of the directories by the system creates a freeze.
Hopefully I can work out how to use adb and delete them that way.
If google currents is installed in your internal memory..try to tramsfer it to sd card..and if its in sd card try changing your sd card and also formatting it FROM THE COMPUTER !! :thumbup:
Sent from my GT-S5830 using Tapatalk 2
Manvendra05 said:
If google currents is installed in your internal memory..try to tramsfer it to sd card..and if its in sd card try changing your sd card and also formatting it FROM THE COMPUTER !! :thumbup:
Sent from my GT-S5830 using Tapatalk 2
Click to expand...
Click to collapse
Do you know what the adb commands are to move the app to the SD card? I can't find one.
Or even better just a way to uninstall the app using adb which will hopefully delete the problem directories with it. (Should do!)
I'm an adb n00b and don't understand if/when I need to be mounting /data for example.
Thanks
It's OK I found the command I needed. mv
Problem fixed!
Thanks

Internal sdcard reading after JB

Hi I don't know if anyone else has had this problem and can't find it so here goes.
I went from a ICS custom rom to JB
After all the bugs I went back to ICS. But now the ICS roms won't read my internal sdcard. Example my gallery only reads my external sd card so Loadsa pics not there. I can see them in file manager but not apps, and if I download and save to internal it shows but not existing files. Please help. I've tried full wipe re flash roms, wipe app data nothing working. First real problem in years of flashing custom roms.
Please help me head hurts
Robbo
Sent from my GT-I9100 using xda premium
Robbo106 said:
Hi I don't know if anyone else has had this problem and can't find it so here goes.
I went from a ICS custom rom to JB
After all the bugs I went back to ICS. But now the ICS roms won't read my internal sdcard. Example my gallery only reads my external sd card so Loadsa pics not there. I can see them in file manager but not apps, and if I download and save to internal it shows but not existing files. Please help. I've tried full wipe re flash roms, wipe app data nothing working. First real problem in years of flashing custom roms.
Please help me head hurts
Robbo
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Sorry about that.
Try this solution and let me know if it works:
- use a file manager/explorer to browse through your files on your internal SD.
- open your picture folders e.g. DCIM
- delete any .nomedia file present in those folders.
-Reboot
Swyped from my Samsung Galaxy SII
Nope no such files. Checked was showing hidden and root files too
Cheers Robbo
Sent from my GT-I9100 using xda premium
Robbo106 said:
Nope no such files. Checked was showing hidden and root files too
Cheers Robbo
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
ok
Follow this instruction below.
If you don't have access to pc, you can still use your file manager.
This is the final solution I can offer.
You will need your Pc.
Please don't miss any step.
1.
- connect your device to your Pc
- move/cut your media files and folders to a location on your Pc (double check these folders on your Pc to ensure .nomedia files are not present in the folder)
- reboot your device
- If you have ROM manager installed, please uninstall it with titanium and reboot your device.
- Create new folders for your media files using any file manager on your internal SD card. Don't copy anything to them yet.
- Take a picture with your phone, check if it's showing in your gallery.
- reboot your device
- Check again if the pic you took the other time is still showing in your gallery
- Download QUICKPIC from market as a reference gallery app.
- open quickpic and see if the pic you took the other time is also showing there.
If the pic you took is showing in the gallery app, then you can proceed to step 2.
2.
-connect your phone to your Pc
-copy back your media files (don't copy the folders) to the new folders you created on your internal SD card in step 1.
-reboot your device.
-open both gallery app and quickpic to confirm if all of them are showing now.
Good luck and goodnight
Swyped from my Samsung Galaxy SII
Thanks for your help. This method does seem to be working. Although it does seem to be an issues with the gallery app. I could only copy the media that I know of its location as I'm sure your aware it can end up all over with different apps. But after the install of Quickpic it had no problem finding all the media files. Lots more and the same ones as the gallery app. All the files gallery app use to find. Thanks for your help.
Would really like to solve the gallery app problem. I'm going to get another room and start fresh. Full factory wipe and cache partition. Is there any way of making sure there's no gallery data or anything in my titanium backup.
Cheers Robbo
Sent from my Nexus 7 using XDA Premium HD app
Robbo106 said:
Thanks for your help. This method does seem to be working. Although it does seem to be an issues with the gallery app. I could only copy the media that I know of its location as I'm sure your aware it can end up all over with different apps. But after the install of Quickpic it had no problem finding all the media files. Lots more and the same ones as the gallery app. All the files gallery app use to find. Thanks for your help.
Would really like to solve the gallery app problem. I'm going to get another room and start fresh. Full factory wipe and cache partition. Is there any way of making sure there's no gallery data or anything in my titanium backup.
Cheers Robbo
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Did you miss any steps?
This solution should solve the problem with your gallery app.
Try to locate your picture folders manually and follow the instructions again.
Why am I stressing this?
-the instructions in my previous post have solved other people's problems after installing jellybean or CM9.
-even if you do factory reset and move to another ROM, the problem may still persist (at least that's what others are saying)
-i know quick pic is working now but I'll still say, follow the instructions above and let me know what happens.
****Please answer this question***
After trying some of the steps above,
Is your gallery app now showing some of your pictures?
Swyped from my Samsung Galaxy SII
I have followed the steps you gave me and it worked. All the folders I did it to now show up. But like I said there are pictures elsewhere also and they show up in Quickpic because it's scanning my sdcards properly. Gallery app isn't.
Thanks for your help ur method worked for the folders I moved and copied back. So the gallery app is clearly working for new files or folders but not for existing files or folders.
Thanks again Robbo
Sent from my GT-I9100 using xda premium
Robbo106 said:
I have followed the steps you gave me and it worked. All the folders I did it to now show up. But like I said there are pictures elsewhere also and they show up in Quickpic because it's scanning my sdcards properly. Gallery app isn't.
Thanks for your help ur method worked for the folders I moved and copied back. So the gallery app is clearly working for new files or folders but not for existing files or folders.
Thanks again Robbo
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Oh! That looks pretty simple.
To solve the new problem:
-Open quickpic
-open the album/folder that you need to know the location.
-long click on any of the pictures in the folder/album, and check for the picture details. From the details you should be able to get the folder location if you have basic compute knowledge. Repeat the same thing for all the folders you are interested in.
-now that you have discovered the location of, it's time to apply my fix one more
All should be working perfectly now
Swyped from my Samsung Galaxy SII

Gallery not displaying photos in DCMI folder on external sd?

I just made a clean install from FoxHound 4.1 to FoxHound 1.5.3 with a factory reset.
Everything seams to work fine but I have a couple of problems.
One of them is that gallery not displaying photos in DCMI folder on external sd?
I can see all the photos when using a file explorer, but the gallery app refuses to display them, it only display new photos, even though they're placed in the same folder.
I am also having a problem getting playerpro to find the "MUSIC" folder on my external SD, when I want to select the music folder all it shows is a "/".
GoBackup was also unable to find it's backup folder on the external SD.
However apps like Power AMP finds the files on the external SD with no problem.
Thanks in advance.
webdiddy said:
I just made a clean install from FoxHound 4.1 to FoxHound 1.5.3 with a factory reset.
Everything seams to work fine but I have a couple of problems.
One of them is that gallery not displaying photos in DCMI folder on external sd?
I can see all the photos when using a file explorer, but the gallery app refuses to display them, it only display new photos, even though they're placed in the same folder.
I am also having a problem getting playerpro to find the "MUSIC" folder on my external SD, when I want to select the music folder all it shows is a "/".
GoBackup was also unable to find it's backup folder on the external SD.
However apps like Power AMP finds the files on the external SD with no problem.
Thanks in advance.
Click to expand...
Click to collapse
Try restarting your phone..it will force the media scanner to run again..
zoot1 said:
Try restarting your phone..it will force the media scanner to run again..
Click to expand...
Click to collapse
That was one of the first thing I tried but sadly to no avail.
I have the same problem...with quickpic i can see all the Photo...
webdiddy said:
That was one of the first thing I tried but sadly to no avail.
Click to expand...
Click to collapse
Check if you have a .nomedia file inside the DCIM folder using any file explorer..allow the explorer to show .(dot) files..
zoot1 said:
Check if you have a .nomedia file inside the DCIM folder using any file explorer..allow the explorer to show .(dot) files..
Click to expand...
Click to collapse
Nope, I can't see a nomedia file.
webdiddy said:
Nope, I can't see a nomedia file.
Click to expand...
Click to collapse
okay the next resort is to delete data from mediastorage in application manager..reboot your phone and see if it works...
Install gallery refresh from Google play (free). It should force a media refresh.
I don't know if this app works for a corrupt cache. You could also try to remove the data of the media library
zoot1 said:
okay the next resort is to delete data from mediastorage in application manager..reboot your phone and see if it works...
Click to expand...
Click to collapse
I've done that too.
frater said:
Install gallery refresh from Google play (free). It should force a media refresh.
I don't know if this app works for a corrupt cache. You could also try to remove the data of the media library
Click to expand...
Click to collapse
Didn't work. :crying:
webdiddy said:
I've done that too.
Click to expand...
Click to collapse
Now the only option left without deleting you data is to boot into recovery and delete cache..if you have custom recovery..
also try the app indicated in the post above..
Sent from my GT-I9300 using xda app-developers app
zoot1 said:
Now the only option left without deleting you data is to boot into recovery and delete cache..if you have custom recovery..
also try the app indicated in the post above..
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Done both, no change.
Not sure this will help or not: try disable picasa album sync.
Sent from my GT-I9300 using xda app-developers app
Arsaw said:
Not sure this will help or not: try disable picasa album sync.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Sync is disabled completely.
I reinstalled foxhound deleted cache and dalvik, installed extsd2internalsd v3 (didn't have it installed before) witch is included in the foxhound installer. Everything is still the same anyway, also extsd2internalsd v3 is NOT working.

corrupt media problem help?!

hello, recently every few day in my gallery, the phone decides to duplicate every picture and video but as a corrupt file, which is unusable.
any ideas why this is happening?
the only way to solve it so far is to keep unmounting and mounting the sd card to get them to disapear again.
thanks in advance
Ell cullend said:
hello, recently every few day in my gallery, the phone decides to duplicate every picture and video but as a corrupt file, which is unusable.
any ideas why this is happening?
the only way to solve it so far is to keep unmounting and mounting the sd card to get them to disapear again.
thanks in advance
Click to expand...
Click to collapse
go to Settings - Apps - All - Media storage - Clear data
then reboot your phone
Jokesy said:
go to Settings - Apps - All - Media storage - Clear data
then reboot your phone
Click to expand...
Click to collapse
will this delete any of my personal files or data?
Ell cullend said:
will this delete any of my personal files or data?
Click to expand...
Click to collapse
No it won't..
But can u please tell me about which rom u're using & with which kernel?
Sent from my GT-I8150 using xda app-developers app
It won't delete your files/data
I guess i had a similar problem after installing xperia s walkman musicplayer on ics 4.0.3
+1 for Jokesy's solution
U can also wipe cache and dalvik cache through recovery ( and no this won't delete ur data too )
Tefanym said:
I guess i had a similar problem after installing xperia s walkman musicplayer on ics 4.0.3
+1 for Jokesy's solution
U can also wipe cache and dalvik cache through recovery ( and no this won't delete ur data too )
Click to expand...
Click to collapse
im using everything stock, just updated. the kernel is something like 3.0.15
android 4.0.4
Ell cullend said:
im using everything stock, just updated. the kernel is something like 3.0.15
android 4.0.4
Click to expand...
Click to collapse
have you tried the suggested solution already?
Swyped from my Galaxy SII
Jokesy said:
have you tried the suggested solution already?
Swyped from my Galaxy SII
Click to expand...
Click to collapse
ye ive done it now when i go on my gallery there is nothing there. but the files are still on my memorey card
Ah. I just unmounted and mounted the sd card and now everything seems fine
Thanks for the help
Sent from my GT-I9100 using xda premium
I have the same problem, but after rebooting twice the duplicate files are back!!
delawalla said:
I have the same problem, but after rebooting twice the duplicate files are back!!
Click to expand...
Click to collapse
Have you tried the solution i suggested on the previous page?
just had it happen again......
Ell cullend said:
just had it happen again......
Click to expand...
Click to collapse
Sorry about that.
-Goto your picture folders using a file manager, enable hidden folders
-delete .thumbnails folder, everyone of them, even in sub-folders
-Goto Settings - Apps -All - Media storage, clear data.
-Reboot phone to recovery
-wipe cache
-reboot phone.
Note:
-always try to properly unmount/safely remove your phone, after connecting to pc, when necessary.
-You can also scan your external SD for errors in your Pc.
Swyped from my Samsung Galaxy SII
Jokesy said:
Sorry about that.
-Goto your picture folders using a file manager, enable hidden folders
-delete .thumbnails folder, everyone of them, even in sub-folders
-Goto Settings - Apps -All - Media storage, clear data.
-Reboot phone to recovery
-wipe cache
-reboot phone.
Note:
-always try to properly unmount/safely remove your phone, after connecting to pc, when necessary.
-You can also scan your external SD for errors in your Pc.
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
I don't have hidden folders with miniatures, but when I reboot the device, it keeps duplicating the files. If I clear the media storage app and reboot, gallery shows the right files, no duplicates. But if I reboot again and don't clear media storage, when the system starts I will have duplicate media files, so it's not a permanent fix. Is there another way that I could solve this?
I'm using RootBox 1.8 with Siyah 4.1.4.

Gallery images not shown properly

Hello everyone I am facing a issue in the gallery app
The images are shown blank
Wiped cache / reinstalled ROM nothing works
Deleted .thumbnails in sdcard/dcim but didn't worked
Installed other gallery apps but still no luck
After clearing the data of gallery app the images start to appear but once I go back then it starts again
See the screenshot
Try this.
Goto apps and clear data for 'media storage'
Then reboot(might take more than one reboot).Your data should re-appear
Remember, you will need to set your ringtone again.
If that doesn't work, then most probably there is a corrupted image/media file. Or an issue with your sdcard
neo.ank said:
Try this.
Goto apps and clear data for 'media storage'
Then reboot(might take more than one reboot).Your data should re-appear
Remember, you will need to set your ringtone again.
If that doesn't work, then most probably there is a corrupted image/media file. Or an issue with your sdcard
Click to expand...
Click to collapse
Thanks for the reply I've solved it and yeah clearing data of media storage didn't work also I've deleted the thumbnails again and removed all .nomedia files and it fixed issue

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