Galaxy s4 i537 - Android Q&A, Help & Troubleshooting

Hello, having issue with a null/null IMEI after factory resetting the phone. Also the service menu is blank so there are no options. I have researched a lot but am not finding a solution for imei that either I comprehend or works. Im not amazing smart with these things, but with some help I know I can get it fixed. I bought this phone and got screwed over my own fault just looking to fix it

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[Q] "Not registered on network" - Tried everything

Hello all,
To put my issue simply, I am receiving the "Not registered on network" error on my phone. I have tried many things to resolve it and to help narrow down the possible problems, I will explain my situation and what steps I have taken to try to resolve it. I appreciate you taking the time to read my detailed explanation in advance, as I wish to be as clear and informative as possible.
My phone is an unlocked Australian Galaxy S3 (GT-I9300). I bought it about 6 months ago and about two months ago had some issues with the display come out of the blue. I was able to get this issue resolved through my warranty. When I received the phone back though, I thought it was all working fine but then I noticed I couldn't send SMSs or make calls as my phone wouldn't connect to my phone network (Vodafone). I tried reboots, hard reboots, restoring backups, using a different SIM card (from a different carrier) and I still couldn't get it to work.
During this process of trying to fix it myself, I rooted the phone. So when I realised I couldn't fix it and it could possibly be a hardware issue, I sent it back to be fixed under warranty. Unfortunately my warranty was voided when I rooted the phone, even though it was broken before I rooted it.
So a few days ago I received my phone back again and spent about 6 hours trying to fix it. Here's what I tried...
I tried to flash the latest Australian firmware (XSA) which is the same as the one I initially had when I purchased the phone. I tried factory resets, different firmware flashes, custom ROMs, different modems etc. None of this worked. I thought I had found my solution when I stumbled across ARIZA's patch, but event this did not solve my problem.
The really strange thing is I can occasionally connect to the network and if I try repeatedly, I can sometimes get an SMS to send. I've checked my SIM is clean (I've tried another SIM anyway) and everything seems fine.
My IMEI number is still intact and isn't blacklisted. I've tried restoring backups from when it was working (before I got it "fixed" the first time) and that's not worked. The current status of my phone is:
ROM: Omega v5.0
Version: 4.2.2
Baseband: I9300XELLA
Network: vodafone AU (sometimes shows as Unknown)
Mobile Network State showing as "Disconnected", except in rare moments
IMEI and Serial intact
I've tried all I can think of and all the suggestions I can find on the Internet. I'm hoping someone here will have some suggestions for things I can try. I'd really like to fix this issue as I've been without my phone for months. I'm thinking it could be a hardware issue, but want to make sure I've exhausted all options I can try myself first before trying to get a place to repair it. As my warranty is void, I'm not sure how easy this will be.
Thanks in advance for your time and suggestions,
Jay.
.:Jay:. said:
Hello all,
To put my issue simply, I am receiving the "Not registered on network" error on my phone. I have tried many things to resolve it and to help narrow down the possible problems, I will explain my situation and what steps I have taken to try to resolve it. I appreciate you taking the time to read my detailed explanation in advance, as I wish to be as clear and informative as possible.
My phone is an unlocked Australian Galaxy S3 (GT-I9300). I bought it about 6 months ago and about two months ago had some issues with the display come out of the blue. I was able to get this issue resolved through my warranty. When I received the phone back though, I thought it was all working fine but then I noticed I couldn't send SMSs or make calls as my phone wouldn't connect to my phone network (Vodafone). I tried reboots, hard reboots, restoring backups, using a different SIM card (from a different carrier) and I still couldn't get it to work.
During this process of trying to fix it myself, I rooted the phone. So when I realised I couldn't fix it and it could possibly be a hardware issue, I sent it back to be fixed under warranty. Unfortunately my warranty was voided when I rooted the phone, even though it was broken before I rooted it.
So a few days ago I received my phone back again and spent about 6 hours trying to fix it. Here's what I tried...
I tried to flash the latest Australian firmware (XSA) which is the same as the one I initially had when I purchased the phone. I tried factory resets, different firmware flashes, custom ROMs, different modems etc. None of this worked. I thought I had found my solution when I stumbled across ARIZA's patch, but event this did not solve my problem.
The really strange thing is I can occasionally connect to the network and if I try repeatedly, I can sometimes get an SMS to send. I've checked my SIM is clean (I've tried another SIM anyway) and everything seems fine.
My IMEI number is still intact and isn't blacklisted. I've tried restoring backups from when it was working (before I got it "fixed" the first time) and that's not worked. The current status of my phone is:
ROM: Omega v5.0
Version: 4.2.2
Baseband: I9300XELLA
Network: vodafone AU (sometimes shows as Unknown)
Mobile Network State showing as "Disconnected", except in rare moments
IMEI and Serial intact
I've tried all I can think of and all the suggestions I can find on the Internet. I'm hoping someone here will have some suggestions for things I can try. I'd really like to fix this issue as I've been without my phone for months. I'm thinking it could be a hardware issue, but want to make sure I've exhausted all options I can try myself first before trying to get a place to repair it. As my warranty is void, I'm not sure how easy this will be.
Thanks in advance for your time and suggestions,
Jay.
Click to expand...
Click to collapse
Return to a stock rom and use triangle away to reset the counter, retry with your provider, they may let it slide that you've previously tried.
It would appear that you've already tried everything.
Return to stock and update via OTA, remove root, remember to use triangle away, I personally haven't had to do it but i would imagine that it needs root privileges to complete so thinking about it i would say to use triangle away first.
Hope you get it sorted.
dladz said:
Return to a stock rom and use triangle away to reset the counter, retry with your provider, they may let it slide that you've previously tried.
It would appear that you've already tried everything.
Return to stock and update via OTA, remove root, remember to use triangle away, I personally haven't had to do it but i would imagine that it needs root privileges to complete so thinking about it i would say to use triangle away first.
Hope you get it sorted.
Click to expand...
Click to collapse
Hey,
Thanks for the quick response.
I doubt they would let it slide as I had a pretty long back and forth with them trying to get them to fix the phone or at least send it back to me without charging me for the shipping costs and that didn't end in my favour. I'm sure they'd remember that they already rejected it due to it being modified and would just blame the rooting for the issues.
I'm thinking I might just reset it all to stock, reset the counter and at least ask. If not, I'll try to find a repair shop who will take a look. Thanks for the suggestion. I'm still open to any other ideas people might have which I can try from my end.
Thanks,
Jay.
Starting point would be correct firmware modem and CSC for your location and network .
Flash your original rom .
Check
http://forum.xda-developers.com/showthread.php?t=1978840
jje
JJEgan said:
Starting point would be correct firmware modem and CSC for your location and network .
Flash your original rom .
Check
http://forum.xda-developers.com/showthread.php?t=1978840
jje
Click to expand...
Click to collapse
Hey,
Thanks for the suggestion. I believe I have tried this by downloading the latest firmware from SamMobile and flashing that through Odin, but I haven't tried it through Keis, so I guess I'll give that a go.
I'll let you know how it goes.
Thanks,
Jay.
Me too. I've an i9305 (S3 LTE) and i've tried every tutorials on internet and so far nothing: always the same issue "not registered on network". In case you solve the issue please let me know. I'll do the same. Txs
I've tried to connect my phone using Keis and it just seems to say "Connecting..." forever. I've tried running the connection troubleshooter and that just seemed to re-install the drivers but not actually fix the issue. I still can't get Keis to even connect to my phone.
Any ideas on why this would be? Or other suggestions I can try for my initial problem?
Thanks,
Jay.
As an update to this, it seems I've tried everything I can on my end to fix it to no avail. I believe it must be a hardware issue and have dropped it into a phone repair centre. I'm hoping they will be able to find the problem and fix it.
I'll let you know how it goes.
Another update to this, I received a response from the repair centre. They said:
"...we took it all apart and checked all connections and serviced it.
Once we put it back together we tested it with Vodafone and Optus sim cards. Both sims had service and were able to connect to the internet as well."
After I asked for more details on what they did to try and help me determine what the problem was, they said:
"The phone looked 100% fine inside, no signs of water or any other damage. Sometimes electronic devices can be a bit temperamental, maybe the fact that we undone and cleaned all connections it's booted it back to life."
So I'm going to pick it up tomorrow, but it sounds like it's all sorted now. So not it's not 100% clear what the issue was, but to anyone having this same problem who has tried everything like I did, it is likely a hardware issue. Your best bet is probably to try a repair shop (assuming your warranty won't cover the problem).
Thanks to those who offered suggestions and good luck to those with the same problem.
Do please tell us if it worked because i'm tempted to do the same as you did before selling it on ebay as faulty for parts. PLEASE ANSWER US BACK AFTER TESTING IT an entire day. THANK YOU A LOT!
Does it work properly now? Thanks - Please reply.
Not sure if it is exactly the same problem but I remember getting that msg when i was on Telstra and I'd installed a new ROM - I went to the Telstra site and got them to send an activation msg that reset my provider info. It didn't seem to matter for phone calls but I wasn't getting any connection to do with data until I 'ran' the msg they sent.
Hi I had this issue with my gs2..what I did was flash the right modem and restore efs thats how I solved my problem..hope this helps..
Sent from my GT-I9100 using xda premium
ichigo200 said:
Hi I had this issue with my gs2..what I did was flash the right modem and restore efs thats how I solved my problem..hope this helps..
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Txs for help but I don't have the backups of my efs folder... so I think it is useless therefore i am going to sell it on ebay as faulty for parts. Unfortunately! I love my i9305!
You should probably do some more searching on site - there are a number of things to do, including getting a service centre to fix it. Be cheaper than a new phone. Is it an i9300 or ann i9305?
pmmfilipe said:
Txs for help but I don't have the backups of my efs folder... so I think it is useless therefore i am going to sell it on ebay as faulty for parts. Unfortunately! I love my i9305!
Click to expand...
Click to collapse
Ask a service centre for a fix price first .
jje
Homervy She
Journyman16 said:
You should probably do some more searching on site - there are a number of things to do, including getting a service centre to fix it. Be cheaper than a new phone. Is it an i9300 or ann i9305?
Click to expand...
Click to collapse
It's a i9305 and I've tried everything, every tutorials on internet without success so far. I am tired of the situation and also very disappointed therefore I think i will sell it as faulty. As it regards to a repair center, near my area it's very difficult to find someone who can fix it.
For me it seems my connection is still intermittent when using my Vodafone SIM on my S3 (and the same for another Vodafone SIM I tried on this phone) whereas both SIMs work fine on other phones.
I then tried a Telstra SIM on my S3 and it worked fine. So it seems I have a weird problem with my phone where the combination of the S3 and Vodafone doesn't work, but other phones or other SIMs do work.
I think I'm just going to try changing carrier (I've been meaning to anyway) since it seems their SIMs work in my phone.
Really not sure what is causing this issue, but I'm at the point where I just want it fixed and I don't really care how. Hope you find out how to solve your issue.
How is your phone right now? Im also having the same problem. It always say 'not registered to network' everytime i make a call. This happens whenever i turn on the flight mode, then turning it off.. i have a strong signal and i can use the internet provided by my network but i cant make a call or text.. people cant also reach my number. I sent this already to samsung service ctr and they changed the board but its still there whenever i access the flight mode..
caloyski072885 said:
How is your phone right now? Im also having the same problem. It always say 'not registered to network' everytime i make a call. This happens whenever i turn on the flight mode, then turning it off.. i have a strong signal and i can use the internet provided by my network but i cant make a call or text.. people cant also reach my number. I sent this already to samsung service ctr and they changed the board but its still there whenever i access the flight mode..
Click to expand...
Click to collapse
Hi...the same, no solution so far. I am actually selling it on ebay for parts. I simply gave up.

EMERGENCY CALLS ONLY SOLVED i9305 i747 and all S3

ha ha....lol... i also have the same issue on my brand new i747M S3. im confused.
i try the all methods for resetting phone.
i noticed when im on long way, i dont know my handset is goning emergency calls only. but when im restsart phone its fine.
i do everything but not fixed it. firmware update, downgrade, rom change,and unroot. but not fixed, and also try factory reset the rom by falllowing the samsung secret code *#197328640# > UMTS>COMMON>NV REBUILD and restart and do again CDMA>COMMON>NEXTPAGE>REBUILD and restart., thhis is the code of full factory reset the rom and EFS. but not solve........
i change the hand set to international i9305 brandnew one. i used it 2 sady without issue.... day after morning when i wakeup, i see the massege,,,,emergency calls only,,im confused becouse this is a brandnew one...after i called the friend he also got the i9305. i asked about this issue. he said me he didnt face to this type of issue.. im confused he said me try sim change.. i do it... problem solved....:victory:
problem is the SIM card......i changed it to new one... and used i week no emergency calls issue... when im going to low signals areas.. its show no network and automaticallly change to the network....im very happy for fixing this problem.....:laugh::laugh::laugh:
if you fixed this issue dont forget to thanx........
what's the question?

[Q] Samsung Galaxy S3 (UK) Blocked?

Hey guys,
Well where to I begin. Well to start I have been trying to fix a Samsung Galaxy S3 since two days ago and I have had absolutely nothing but headaches for most of that time. My friend came to me and asked me to fix the phone. I fear that it is IMEI blocked by the network (It was on 3 for the UK and when I unlocked it it went to GiffGaff in the UK) but it had been working for about a year before this and I am not sure why it has been blocked now. The phone just keeps on saying "Not registered on network for the Sim card inserted in it for Giff Gaff)
I have tried to see if there was something wrong with the IMEI number but as far as I can see the phone has the right number with it.
I am wondering what else I can do because I have tried factory resetting it, using the EFS professional incase it had something to do with the EFS, though I don't think it does.
Can anyone point me in the right direction? Thanks a million.
KasaiWolf said:
Hey guys,
Well where to I begin. Well to start I have been trying to fix a Samsung Galaxy S3 since two days ago and I have had absolutely nothing but headaches for most of that time. My friend came to me and asked me to fix the phone. I fear that it is IMEI blocked by the network (It was on 3 for the UK and when I unlocked it it went to GiffGaff in the UK) but it had been working for about a year before this and I am not sure why it has been blocked now. The phone just keeps on saying "Not registered on network for the Sim card inserted in it for Giff Gaff)
I have tried to see if there was something wrong with the IMEI number but as far as I can see the phone has the right number with it.
I am wondering what else I can do because I have tried factory resetting it, using the EFS professional incase it had something to do with the EFS, though I don't think it does.
Can anyone point me in the right direction? Thanks a million.
Click to expand...
Click to collapse
yep mate phone defo blocked you will have to change imei to get it working again.
Changing IMEI is illegal and forbidden on XDA .
Google IMEI checker see if it registers as blocked .
Then go and read the faqs and guide or pay for a service repair .
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .

strange simlock on galaxy s2

Hello. Let me start by saying that i have searched the forum for an answer to my questions but didn't seem to find one so i apologize if someone already give a solution to my problem.
I have a Samsung Galaxy S2 that i believe was rooted in order to network unlock it. After a software glitch i had to take it to a service shop. After they took care of the software problem the phone works grate except for one thing, ig got locked to the sim card (phone number) that was in use at that time. Now, it will not work with any other sim card, even if it is from the same carrier (if i am not mistaking, i even tried a new sim card with the same phone number as the first sim and it still did not work).
Do you know what the problem might be and/or how to solve it? has anyone had a similar problem?
Thanks

Imei number wrong?!?!?

So, I broke my note 4 and purchased a lg g3 from a "friend". I'm not 100% what all he did to the g3 but I can't get it to activate on sprint. It is a sprint phone, completely paid off.
I know he rooted it but that's about the extent of what I know.
The big issue here is that the imei number under the battery is different from the imei number showing up under settings. Sprint says the imei under settings is what is being sent to them and its not even loaded into their system.
I'm at a complete loss as to what is wrong or how to fix it. I'd really like to get it working as I've bought the device already and would be out my cash. I'm also using a gs3 which is painfully slow.
Any and all help, input, or information would be greatly appreciated.
I´ve solve this in my LS990
I´ve made some search and solve this in mine, IMEI now is the same in back
How did you fix this?
Hi,
I have the same issue with my LS990 so please , How did you fix this?

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