Hey XDA,
I woke up today and noticed that all my calls (in/outgoing) are so shotty (choppy, studdering, that's the best way I can describe it) that it makes calls just impossible... Oh, and my signal is normal (between -89 dBm and -92 dBm... my normal signal at home)
Now, I have researched online to see if Sprint outages were going on in my area; they are not. Nothing has changed in my phone (software or hardware-wise) - I have not messed with anything at all. I literally woke up to this.
Also, I have not dropped, bumped, banged into anything, sprayed with a garden hose, or anything that would make me think "Ok, this could've been my fault..."
It _feels_ like it is my radio... but what could cause all these sudden issues with my calls? My radio was updated last year to the latest at the time (1.12.11.1210) and I have had FLAWLESS service. Never any issues, seriously.
Oh, I should note: If I call my voicemail over and over, about 1 out of 10 calls I will be able to hear the automated voice clearly; then if I hang up and immediately call it again, it becomes unintelligible.
So, wtf... Has anyone ever experienced this and knows how to remedy it? It isn't turning LTE off, tried that and does not change anything. Please help me, I need some ideas to look into... - zmag
It's possible Sprint is doing work in your area. Having said that, you're a couple of firmware versions behind. You didn't mention if you tried to update your profile and PRL. If all else fails, try ##72786# from the dialer and choose reset from the menu. If you continue to have issues after following the steps above, call Sprint and see what they can do for you.
Sent from my HTC device
Well, due to some odd quirk on my rom I'm using, I am unable to update my profile and PRL...
I am using my original shipped stock rom (rooted) 1.13.651.1 with the Beastmode kernel.
When I press on any of the 4 selections in the update menu, nothing opens (no app runs)
I was running MeanBean until I messed with the build.prop permissions and it caused a bootloop - I was unable to remedy it via TWRP, so I (unfortunately) had to restore a backup (I didn't have one of MeanBean)
Does anyone remember if I can update my profile and PRL via MeanBean? I can't remember if it works on that rom, or if I need to run a stock rom.
Also, should I try updating to the latest radio (PIMG175 or w/e it's called) via HBoot? (I have HBoot 1.12.0000 Lazy Panda) If so, can someone kindly post a link to the latest .zip (CaptainThrowback is whose .zip I used for my last radio update)
And what exactly will happen if I do the ##72786# reset? (Is this a radio reset, or a full blown reset similar to factory data?)
Thanks in advance - zmag
zmag said:
Well, due to some odd quirk on my rom I'm using, I am unable to update my profile and PRL...
I am using my original shipped stock rom (rooted) 1.13.651.1 with the Beastmode kernel.
When I press on any of the 4 selections in the update menu, nothing opens (no app runs)
I was running MeanBean until I messed with the build.prop permissions and it caused a bootloop - I was unable to remedy it via TWRP, so I (unfortunately) had to restore a backup (I didn't have one of MeanBean)
Does anyone remember if I can update my profile and PRL via MeanBean? I can't remember if it works on that rom, or if I need to run a stock rom.
Also, should I try updating to the latest radio (PIMG175 or w/e it's called) via HBoot? (I have HBoot 1.12.0000 Lazy Panda) If so, can someone kindly post a link to the latest .zip (CaptainThrowback is whose .zip I used for my last radio update)
And what exactly will happen if I do the ##72786# reset? (Is this a radio reset, or a full blown reset similar to factory data?)
Thanks in advance - zmag
Click to expand...
Click to collapse
Just curious, have you checked out the newer stock ROMs? That's the OG stock version if I'm not mistaken...with the latest tools you can even S-off and root HTC's 4.3 releases.
Yes, you can update your profile and PRL with Mean Bean. As far as updating your firmware, click the top link in my sig. There is a section on firmware updates and also a link to Captain Throwback's firmware thread.
Sent from my HTC device
Thank you kindly FinZ28 & shadowguy1
I now believe it was something on Sprint's end, because after some more testing, I noticed as soon as I drove away from my house I would get normal, clear service - but when I got towards my house it would go back to crap again...
Now I get normal service again (knock on wood) at home. Still don't know why my mom's Galaxy S2 worked fine the whole time, but w/e - I just hope this isn't a common occurance.
I plan on switching to Ting in July when my Sprint contract runs out. (Sprint towers used, but a pay as you go plan) Only thing is they charge full price for phones via Ting, but you can switch most Sprint phones to Ting. I'm paying way too much for unlimited talk text and data, I don't need it. Ting seems more reasonable. For 3 lines (mine and my parents) we did the math it should be about 50 bucks a month, so ya...
I will check out the newer stock roms, or go back to MeanBean. Thank you guys for your help, if this happens again or keeps occuring I'll at least know what to do! - zmag
Related
I flashed my Verizon XV6800 to DCD 3.1.2 Radio 3.39..
I have always had 1 bar at home and barely one bar at my office. with my last 3 phones reception was identical. I'd drop maybe every 10th - 15th call at home and every 5th - 10th call at my office. This was no big deal, I'd call back and finish. Text messages / MMS incoming calls were always reliable. (Rarely an incoming call would just go to voicemail and not ring)
SO..
I flashed my 6800.. Everything works great everywhere except the office. I can’t receive Text messages.. Maybe every hour or so, 30 Texts will flood in at once. (I get a lot of text messages from server monitoring software.) My Phone will not ring any longer(only at the office). All incoming calls go to voicemail. I assume that since the Office had poor reception.. losing just a bit of signal would knock me out completely.
Anyway.. GPS doesn’t help if I can’t get calls where I need them the most, so I flashed back to stock... and I STILL have this issue. My phone no longer works at my office.
I have ruled out coincidental tower issues in the area.. my co-worker has the same phone with untouched stock software.
In debug, our signals are identical. All other version numbers and settings are identical. His phone works fine. When sending a Text through vtext.com to both phones, his gets the message immediately, my phone will receive it after an hour or longer.. sometimes 3 or 4 hours later. Outgoing calls drop after 30 seconds.. the phone is now unusable at the office.
Other than swapping out the phone... can anyone tell me if there are any settings i can compare or check on? Perhaps the reflash back to stock kept some settings or something? I know there are tweaks like setting how often your phone polls the tower for a call etc... Things like this could have an effect maybe?
Anyway.. After 2 days of searching and playing with settings.. I figured I was better off with 3.1.2 / 3.39 since the phone dont work anymore at the office anyway. so now I'm back to that.
should I try 3.35 or 3.37 Radio??
Any advice would be much appreciated.
Did you install the Verizon Carrier cab?
Yes on the 3.1.2 firmware.
Obviously not when I flashed back to the stock because it doesn't need it.... right?
Also.. I used a PPCGeeks Thread for the Flashing back to stock. (Maybe this helps)
http://forum.ppcgeeks.com/showthread.php?t=21161
Yes on the 3.1.2 firmware.
Obviously not when I flashed back to the stock because it doesn't need it.... right?
Click to expand...
Click to collapse
Right. Have you tried OTA programming?
Yeah, Each time I've flashed.. I first run the OTA both option 1 and 2. then I usually need to call VZW for my AKey, or to reset the data Services because they do not work.. they have been cool each time though
I haven’t actually tried OTA FROM the office... because i cant hold a call long enough to have it complete. I'm not sure if the location matters though.
I can certainly get the phone swapped, but the first thing i'll wanna do with the new one is try DCD 3.1.2.. Unless there is a recommendation on a different Rom / Radio?
I've read a good many of your posts on other threads and you seem to be good at this stuff... so I'm willing to try whatever you recommend.
Also I seriously appreciate your time.
Go into Device Information in Settings and list me your PRL Version and PRI Version.
gc14 said:
Go into Device Information in Settings and list me your PRL Version and PRI Version.
Click to expand...
Click to collapse
PRL 51056
PRI 1.35_002
Ok try rolling back to the 51020 PRL.
Download the attached file, unzip the PRL, and copy it to your phone.
Dial ##775 send.
Enter 000000 for unlock code.
Tap the box underneath Setting to highlight it, then click Menu->Edit.
Browse to where you put the prl file (51020.prl), and open it, then click OK.
Click Menu->Ok to update it and let the device reset.
See if this helps your issues.
I get Turn on LPM failed.
Maybe I should not try it from the storage card... let me try again.
** Update: It did update the PRL when i moved it off the SD Card.
However I sent 3 text messages and called the phone twice from my desk.. No change.
x51 said:
I get Turn on LPM failed.
Maybe I should not try it from the storage card... let me try again.
** Update: It did update the PRL when i moved it off the SD Card.
However I sent 3 text messages and called the phone twice from my desk.. No change.
Click to expand...
Click to collapse
did you recently get an aluminum or metal case?
also, what is your slot cycle index under modem settings in EPST?
Actually I have a custom case I made myself out of Lead.. it gives the phone a nice weight.. LOL.. No... No cases or anything.. However.. I know this should be irrelevant but..
I went on vacation for a week and got an extended battery the day I was leaving. The day I got back I flashed my phone FROM stock.
Had my issues at the office..
Flashed Back...
Still had issues...
Decided that.. MAYBE the extended battery being thicker and all is blocking signal... Swapped back to normal battery.. No good.
Went back to DCD312
Slot Cycle was 2... I just now changed it to 1 and it makes no difference.
did you happen to flash the stock RADIO with the stock ROM? flashing back the stock radio would most likely screw your device, but ive flashed the stock ROM several times with no problems.
try flashing to the current radio 3.39. heres just the radio, without the Sprint ROM. Radio 3.39
it can be tricky flashing it without a non-SDHC card. PM me if you dont have one.
after that, just flash a compatible ROM and it should fix everything.
Well the whole procedure was this:
1) Stock phone
2) Run unlocker
3) Flash 3.1.2 rom
4) Device locks at boot
5) Flash 3.39 Radio from SD Card
5a) Ran VZW Provider Cab.. from DCDs 3.1.2 page.
6) Had the reception issues mentioned.
7) Run Titan Relocker
8) Flash Stock VZW Rom that includes original Radio Version.
9) Reception Issues remain. (Lived with it for 2 days)
10) Repeat steps 1-5a above.
so I'm on 3.1.2 / 3.39 again right now.
I CAN flash the radio again... I guess... i already have it on a 512 SD card ready to flash.
Outside of DCD 3.1.2 What would you say is the most recommended / stable Rom / Radio Combo?
x51 said:
1) Stock phone
2) Run unlocker
3) Flash 3.1.2 rom
4) Device locks at boot
5) Flash 3.39 Radio from SD Card
5a) Ran VZW Provider Cab.. from DCDs 3.1.2 page.
Click to expand...
Click to collapse
you need to flash the radio before you flash the ROM
aguas said:
you need to flash the radio before you flash the ROM
Click to expand...
Click to collapse
Yeah I read that somewhere.. but the instructions I followed had me flash the rom, wait for the device to lock up on the verizon screen... then use PWR+CAM+RESET and flash the radio.
Even if it were in the wrong order, wouldnt flashing back to the VZW Stock Rom that includes the original stock radio still work as it did previously?
(maybe the answer is obviously not?.. Perhaps I sould reflash everything in a different order?)
So I flashed back to Stock again last night. Had to call and have data services and AKey reset... as usual.
I'm at the office now, and so far I had several people send me test SMS and only one of them took a while to show up. The others came in pretty fast.
Here are the differences between this time, and the last time I flashed back to stock.
1) I DID NOT install any applications at this point... I have ONLY Configured my Exchange Activesync Email.
2) I do not have the extended battery installed.
3) I reset before the verizon custom cabs installed from the stock ROM.
It's only been 10 minutes, but so far it looks promising... I'll update if that changes.
**UPDATE
Still can not hold a call... Text messages are now taking 10 - 20 minutes to arrive. My co-worker with the same phone still has no issues. Will stop by Verizon after work to have it swapped.
Stopped at Verizon.. Explained that the phone worked most places but just not at my office.. Explained that my co-worker has the same phone and does not have issues.
I expected to get a lot of crap.. but they were cool. They tested the phone, and claimed there was an issue. They didn't have any in stock, and have to mail me a new one.
SO... I havent seen many people complain about reception issues with thier radio upgrades... I'm wondering, should I upgrade the Roms and radio on the new one? Should I assume my reception issue was hardware and not caused by the software?
I'm still hoping someone with a lot of Rom experience can provide me with some recommendations.. I hear GPS Locks are flaky on DCD3.1.2..
I have had this problem before but not to this extent. A lot of my text messages aren't being received on the other end. I'm on Warm Rom and I have tried reflashing the rom, kernel, updating prl and profile. When I called Sprint about this issue before they just had me flash to stock and then gave me the runaround until the issue seemed to just resolve itself.
Has anyone else had this issue? Anything else I can try? Is there a way to install a different PRL? I can't flash the new radio because I'm on hboot 1.5. Or should I flash back to stock and take the update for now?
ummm... why don't you try flashing a different ROM bud. but even still there are no details in your post. warm ROM? cool story. so is that sense 3.0 or 3.5? what kernel?
flash a different ROM. if that fixes the issue, well good for you. if it doesn't, then take your phone into sprint because it has defective pArts.
also, can you make phone calls and browse the internet?
notfuzzi said:
I have had this problem before but not to this extent. A lot of my text messages aren't being received on the other end. I'm on Warm Rom and I have tried reflashing the rom, kernel, updating prl and profile. When I called Sprint about this issue before they just had me flash to stock and then gave me the runaround until the issue seemed to just resolve itself.
Has anyone else had this issue? Anything else I can try? Is there a way to install a different PRL? I can't flash the new radio because I'm on hboot 1.5. Or should I flash back to stock and take the update for now?
Click to expand...
Click to collapse
Yep, just went through this from 1/14-1/18. Not your ROM, not your phone, it's a Sprint issue. Only things you need to do on your end is wipe the cache in your messaging app, and double check via Google Voice (if you have it synced w/ your Sprint #) to see which messages are (or aren't) going through. The network will eventually purge whatever is backlogged hours or days later to the respective recipients, probably in the early morning hours, and you'll be accused of duplicate texts. Yay Sprint.
Yeah other people started telling me of issues with texting as well. I went back to stock and flashed all the updates. I guess I'll go back and unlock it and reinstall my custom Rom. Thanks for the replies guys.
I have problems like this and SMS radio errors on Sense ROMs all the time, especially at night. I never have a problem on MIUI though so maybe you should give that a try
EniGmA1987 said:
I have problems like this and SMS radio errors on Sense ROMs all the time, especially at night. I never have a problem on MIUI though so maybe you should give that a try
Click to expand...
Click to collapse
I have thought about MIUI and other AOSP roms several times, but every once in a while I do want to watch something in 3d. If they could get 3d fixed, I would probably give it an honest go.
Doubt that will ever happen :/
Yeah I kind of figured that.
Hi,
I have been having a having an issue with my Evo3D since I got this replacement phone and I am trying to figure out if it is the phone or the software/firmware.
Simply put,
when the phone's screen is off (asleep and locked), sometimes when I press the power key to wake it up and then swipe to unlock, about a second later, the screen goes black, then I get the HTC splash screen, ie it does a full reboot;
at other times, the phone will be in my hip case or in my pocket, I won't touch it or do anything to it and the thing will reset itself, I am fairly sure this occurs when it is scanning for a tower or when it is changing to/from roaming as this occurred mainly while I was in the middle of nowhere this past weekend; and
this can happen immediately after a phone call, or right after I turn off/on one of the wireless subsystems, but this is less common.
I am unlocked, I downgraded using the bricking method, I have used both Freeza's and TreVe's firmware packages, I have used the 2.17 stock RUU twice.
I have run Mik's 3.6 rom, D3rp's 3.6 rom, dropzeroc's ROM, MeanRom's ICS and gingerbread ROMs, and some others and I still get this problem. I have also tried multiple different batteries. I always superwipe between ROMs.
Because I have used so many different ROM's, I am fairly sure the issue is either firmware or hardware.
Anyone have any thoughts before I send this back to Sprint for 2nd replacement because I REALLY don't want to have to brickroot ANOTHER phone. Took me 8 f***ing hours to get this one done.
Thanks,
Osiris
My first suggestion would be flash a new radio.
If the radio and firmware doesn't get along that well, it can cause problems like the ones you're having.
Moonbloom said:
My first suggestion would be flash a new radio.
If the radio and firmware doesn't get along that well, it can cause problems like the ones you're having.
Click to expand...
Click to collapse
Which radio would you use if you want to run ICS Sense 3.6? I guess I am confused though, wouldn't the 2.17 radio jive with the 2.17 firmware (radio 1.06 should be fine with 2.17 firmware right?)
I had the same issue. My phone would randomly reboot on screen on or sometimes i would check it and would see it restarting.
I went back to full stock and still had the same issue.
Took it to sprint and they get me another replacement.
I suggest you take it back.
I am trying the radio suggestion but thank you for the suggestion and I will probably take that advice if it continues having issues.
Well, I am not sure what to say.
Like any BAD troubleshooter, I changed two factors at once.
I switched to PKMN and downgraded the radio to .97
Well, it hasn't reset itself since.
Who the hell knows why either thing would fix my issue.
Downgrading the radio to .97 (from the 2.08 ruu) when everything else is 2.17 ruu makes no sense.
Going to Sense 4.0 ROM makes even less sense as a fix.
Anyone have a clue?
I just got an LTEvo and when I activated it I noticed that data was working, but was extremely slow. My last phone was the original EVO 4G and 3G data worked much better. I streamed music and videos all the time. Apps downloaded quickly. Now the new phone connection times out most of the time just searching the play store. Downloading an app is torture unless I'm on wifi. It takes a long time just to start and just took about 5 min. to download the 3.04MB speedtest app. This was instant on my old EVO over 3G. Results on speedtest say: ping - 832ms, 132kbps down/ 58kbps up on the attempt I didn't get connection issues. The data seems to randomly disconnect.
This issue started on the new phone so I can't blame the network. Phone info is: HW version 0003, Software 1.13.651.1.710RD, PRI 2.28_003, PRL 25006, kernel 3.0.8, baseband 1.02.12.0427
I've already gone ahead and finished RegawMod and LazyPanda (data problem was present before this), so is there anything I can flash that might improve the data on this phone? I was about to flash the 1.22 firmware here to see if this fixed anything. If anyone has any other suggestions I'd appreciate it. I'm completely new to this phone.
The firmware may help a little. U update prl? My og EVO was just as slow for me, so can't say much.
FrankthaTank said:
I just got an LTEvo and when I activated it I noticed that data was working, but was extremely slow. My last phone was the original EVO 4G and 3G data worked much better. I streamed music and videos all the time. Apps downloaded quickly. Now the new phone connection times out most of the time just searching the play store. Downloading an app is torture unless I'm on wifi. It takes a long time just to start and just took about 5 min. to download the 3.04MB speedtest app. This was instant on my old EVO over 3G. Results on speedtest say: ping - 832ms, 132kbps down/ 58kbps up on the attempt I didn't get connection issues. The data seems to randomly disconnect.
This issue started on the new phone so I can't blame the network. Phone info is: HW version 0003, Software 1.13.651.1.710RD, PRI 2.28_003, PRL 25006, kernel 3.0.8, baseband 1.02.12.0427
I've already gone ahead and finished RegawMod and LazyPanda (data problem was present before this), so is there anything I can flash that might improve the data on this phone? I was about to flash the 1.22 firmware here to see if this fixed anything. If anyone has any other suggestions I'd appreciate it. I'm completely new to this phone.
Click to expand...
Click to collapse
new firmware info and download here:
FIRMWARE-S-OFF-1-12-HBOOT-ONLY-Jewel-Firmware-Collection-Latest-Radio-1-12-11-0809
hope this helps. seems that the new firmware and radio helps with data.
Anthonicia said:
The firmware may help a little. U update prl? My og EVO was just as slow for me, so can't say much.
Click to expand...
Click to collapse
Yes, I updated PRL and profile. I can't believe that anyone could live with data this slow. Oddly enough, everyone applauds Verizon's speed, but in my area Sprint is faster. I got excited when Verizon claimed my area was covered for LTE, but it's so spotty I'm never covered.
I'll just see how the newer firmware works out. I think it includes the newer radio which is hopefully better.
Okay, just tried the 2.13 full firmware zip from the link ccaudio1 posted. Everything seemed to take except the software version is still 1.13
Nothing is different on the ROM at all. Do I need to do a reset first?
That's because the firmware is separate from the Rom, you only flashed the newer radios and any other changes/improvements made to firmware
om4 said:
That's because the firmware is separate from the Rom, you only flashed the newer radios and any other changes/improvements made to firmware
Click to expand...
Click to collapse
Yeah, just noticed that I didn't have the ROM file. Downloading now, but it's taking a while.
Data doesn't seem any faster though. Still terrible. Weird that my old EVO was much quicker. Maybe it's just a coincidence and Sprint is working on the towers around here again. I'll give it a try in another area and see if it works better. I was getting speeds 10-20 times faster before I switched phones.
One more question before I install the ROM. I'm unfamiliar with the TWRP recovery. Which option do I use to do a full wipe? System? Internal Storage?
Sorry, I've been in a low coverage area and unable to use data, you don't need to wipe internal but it may help avoid issues. Back up any data you want to keep. Wipe dalvik, cache, factory reset, system
Thank you all so much. For some reason data worked perfect after the rom update. Back to 2.1 Mbps down over 3G. Been a little busy, but wanted to update that it did fix the data issue and have been loving the new phone since.
Hey guys ...I've been running mean for a while now...I've recently updated to his latest and now my phone will only make calls or texts while I'm roaming.. have not flashed any radios in a while.. I'm s on but .1 12.. I nanded back to old backups but am having the same issue ..any suggestions would be greatly appreciated as I'm on the road for work ATM.. BTW data works fine ..I called sprint but they couldnt do any thing ..thanks
I would try to update PRL first, then radio, if it's never been updated. I know you're on the road so it might not be a good thing to do in case you get in a tight spot. My other thought is to try a different ROM. Interesting that you don't have the issue while roaming. Almost have to think it could even be network-related, even though you said data was working.
Yea I flashed back to an old nand but it didn't change anything ..I have not flashed radios since the last HTC update a while back ..it starting happening after I flashed mean 6.1.1 but it didn't all happen at once ..it gradually gotten worse ..I do not use Google voice either ...is there a latest radio zip I can flash ? And I'm guessing it works while roaming BC its not sprints network ..I don't wanna get a replacement and loose my 1.12 hboot
firmbiz94 said:
Yea I flashed back to an old nand but it didn't change anything ..I have not flashed radios since the last HTC update a while back ..it starting happening after I flashed mean 6.1.1 but it didn't all happen at once ..it gradually gotten worse ..I do not use Google voice either ...is there a latest radio zip I can flash ? And I'm guessing it works while roaming BC its not sprints network ..I don't wanna get a replacement and loose my 1.12 hboot
Click to expand...
Click to collapse
If you're on software version 2.13, go with the radio in my sig (it's the radio that matches that particular software version). I grabbed it from one of Captain Throwback's threads over at the MikMik forums.
That's the radio I'm already using ..I'm stumped..dunno if it could have anything to doing with upgrading twrp or what ..I'm stumped...can't be hardware related
firmbiz94 said:
That's the radio I'm already using ..I'm stumped..dunno if it could have anything to doing with upgrading twrp or what ..I'm stumped...can't be hardware related
Click to expand...
Click to collapse
Have you called Sprint, sounds like your service needs to be refreshed.
Yea I called sprint but all he did is put in a ticket for a store..I told him it can't be hardware related ...I think I got a new guy ..