Plugged in my phone to charge last night and woke up this morning and unplugged it. I noticed green LED was not turning off even after unplugging but figured it'd just go away. Drove to work and it was still on so I decided to restart to see if that fixed it. Well, now it WONT TURN ON! Ive held the power button down for about 60 seconds, tried power+up/down volume rocker and am getting no results. If I plug the phone in to my usb on my computer, the LED does not turn on either. Any suggestions? I think i may have to make a trip down to the ATT store today
Vol up and power 15 seconds. Cannot be plugged in.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Wanted to update, had to go to ATT and they declared the phone DOA. They seemed to think there was a surge when I was charging it. I was using the OEM charger and everything. Was two days out of the return period but they were awesome and gave me a brand new device anyway. This is the first time this has happened with any phone ive owned (that I havent dropped/soaked). Really hope this one lasts because it's beautiful!
Sent from my HTC One_M8 using xda app-developers app
Same thing happened to me 2 days ago. I rebooted the phone and it never came back on. 2 days old and dead. No charge led, nothing. Returned it store.
Sent from my HTC One using xda app-developers app
c5satellite2 said:
Same thing happened to me 2 days ago. I rebooted the phone and it never came back on. 2 days old and dead. No charge led, nothing. Returned it store.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Were you rooted? S-off? It's most likely hardware related but trying to eliminate any other possibilities. Thank goodness for AT&T s return policy.
Sent from my HTC One_M8 using xda app-developers app
Blueoval24 said:
Wanted to update, had to go to ATT and they declared the phone DOA. They seemed to think there was a surge when I was charging it. I was using the OEM charger and everything. Was two days out of the return period but they were awesome and gave me a brand new device anyway. This is the first time this has happened with any phone ive owned (that I havent dropped/soaked). Really hope this one lasts because it's beautiful!
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
i know your location says Arizona, but i had to ask;
it was there any thunderstorm or lightning in your area? is your charger was connect to wall outlet, or extended cord? does your charger still working?
There have been no thunderstorms for a while, and it was plugged into the wall with the oem charger. The charger still works but I'm not using it at the moment since I'm being parinoid.
Sent from my HTC One_M8 using xda app-developers app
Blueoval24 said:
There have been no thunderstorms for a while, and it was plugged into the wall with the oem charger. The charger still works but I'm not using it at the moment since I'm being parinoid.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
did you root your phone or install any custom kernel, Rom , or anything other than stock?
The phone was rooted/s-off with the released HTC kernel modified for R/W. Stock Rom and everything.
Sent from my HTC One_M8 using xda app-developers app
I'm just glad it happened within the 14 days. I have owned 12 HTC phones and administered another 20+ and have never had one die before. I guess my turn was up!
Got a new one earlier. All is well again
Sent from my HTC One_M8 using xda app-developers app
Blueoval24 said:
The phone was rooted/s-off with the released HTC kernel modified for R/W. Stock Rom and everything.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
That might be the reason.... Same thing happened with me while back with my HTC sensation. after installing a custom kernel, I woke up in the morning and my phone was completely dead, no charge led , no vol+ -. Nothing. I took the battery out for 10 minutes and then the phones worked again. After one hour it dead again. So I had to install stock ruu again.
---------- Post added at 08:14 PM ---------- Previous post was at 08:11 PM ----------
c5satellite2 said:
I'm just glad it happened within the 14 days. I have owned 12 HTC phones and administered another 20+ and have never had one die before. I guess my turn was up!
Got a new one earlier. All is well again
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
Is your phone was rooted too?
Yes, but that has nothing to do with this. Bad hardware, period. It happens. It was acting a little funny prior to it dying. When I would leave my microcell, it would not connect back to ATT towers without hitting airplane mode or a reboot. WiFi signal seemed a little weak also. New one is fine.
Sent from my HTC One using xda app-developers app
c5satellite2 said:
Yes, but that has nothing to do with this. Bad hardware, period. It happens. It was acting a little funny prior to it dying. When I would leave my microcell, it would not connect back to ATT towers without hitting airplane mode or a reboot. WiFi signal seemed a little weak also. New one is fine.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
+1
Definitely think it was hardware related.
In my case was working fine, just had the green LED stuck on and went to reboot and never turned in again.
Sent from my HTC One_M8 using xda app-developers app
Is it generally true that the kernel is essential for energy management in the device including charging?
Sent from my HTC One_M8
Blueoval24 said:
The phone was rooted/s-off with the released HTC kernel modified for R/W. Stock Rom and everything.
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
this is the one thats causing that...HTC kernel modified for R/W
imna357 said:
this is the one thats causing that...HTC kernel modified for R/W
Click to expand...
Click to collapse
Don't think so. If that was the case, there would be more than two people with this issue...
Sent from my HTC One_M8 using xda app-developers app
Blueoval24 said:
Don't think so. If that was the case, there would be more than two people with this issue...
Sent from my HTC One_M8 using xda app-developers app
Click to expand...
Click to collapse
This thing happen to my Amber Gold HTC m8, flash the W/R, then bootloop, can't turn it off, what I did is press up and down button plus power, once it rebooted, press down and power, luckily got back to boot loader
Sent from my HTC One_M8 using XDA Premium 4 mobile app
What you describe isn't remotely close to the issues I was having. Also, the phone was running fine after flashing kernel. Didn't stop working till a week later.
Sent from my HTC One_M8 using xda app-developers app
TheEmpyre said:
Is it generally true that the kernel is essential for energy management in the device including charging?
Sent from my HTC One_M8
Click to expand...
Click to collapse
If that was the issue it would be related to recovery or hboot. And as the previous poster stated, this has only happened to a few people. Defective HW. It happens.
Sent from my HTC One_M8 using xda app-developers app
Greatest Tip Ever!!!
Thx so much for the "vol up + power" tip. Turned my M8 on with blazing smiles from its owner.
Related
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
No. take it back. Not once on my Evo4g stock and not once on my 3D. Just imagine how bad it will get when you start overclocking it...
...and if you don't start overclocking it, well, wtf? You wanna underclock it just to keep it from fruitloops?
Take it back.
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
By turn off do you mean random reboot?
Sent from my PG86100 using XDA App
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
Mine straight up shut off once. I just chalked it up to being upside down in my pocket tho
My Samsung Moment did that all the time, but no thats not normal and Id say take it back. Neither my E4g or E3d has ever done that.
I got it from best buy so I'm going to take it back tomorrow but someone told its better to take it to sprint is this true?
Sent from my PG86100 using XDA App
Mine went back to Sprint today for a few strange issues, including random reboots. This was the first time I had exchanged a phone, it was quick and easy.
Sent from my PG86100 using XDA App
mine is doing that :O brand new. this was the problem i first had with my evog. so this sucks......... a lot
I should be able to take out back to either one i think. I hope they replaced it and not send out for repair
Sent from my PG86100 using XDA App
jesusballer91 said:
My phone turned off today but it only happened once. I remember my original EVO used to turn off all the time.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Matstarr said:
Mine turns off all the time, You just have to hold the power button for a couple of seconds and it asks power off and you press it and off it goes
Click to expand...
Click to collapse
funny? anti-joke?
Reboot? Yes.
I did a hard reset after 4 days of it happening and it didn't reset for a while then it started happening again randomly. Like I could have the phone charging while not using it then a reset. It even happened to me while I was actually talking on the phone. I dunno why it's happening. It has to be the software coming in conflict with some app. I mean it's not a root or bypass method out that would cause damage to the OS. Maybe I should contact Sprint tomorrow about it.
Well, I called Sprint after I got another random reboot this afternoon. The rep connected me to order support and they're sending me a new replacement with a return kit to send this one back. So if you're having this problem, contact Sprint ASAP.
Mention to them that you did a hard reset to avoid going to a Sprint store. They won't replace it at the store if you purchased it online.
I just went to best buy and they replaced mine so I'm happy
Sent from my PG86100 using XDA App
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
weidnerj said:
Sort of on the same line, seems like sometimes a brief power button tap will bring up the shutdown menu, instead of putting the phone to sleep recently. Been watching it debating about returning it for a different phone. That happening to anyone else too?
Click to expand...
Click to collapse
No but I would definitely return it and get another one that doesn't do that
Sent from my PG86100 using XDA App
This happened to me with my first phone. Random reboots, like 15 the first night I had the phone. Took it right back to the sprint store and swapped it out. New phone not one single random reboot.
Ok, I've had the replacement for 3 days now and I just got my first random reboot. I wasn't using it at the time. Just charging.
jesusballer91 said:
Yea I looked up at the tv and when I looked down it had the green HTC logo with white background but I don't remember if it booted up fast or not
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
that may have just been sense restarting.
I don't know if this affects anyone else but I have noticed that on more than one occation that if I hold down the power button and click restart phone that the phone will power down but will not reboot. I have to manually power it back on. Not a huge deal but wanted to see if this is happening to anyone else.
yup, has happened to me as well.
Same here, IDK why.
Been broke since day 1 for me..
Sent from my PG86100 using XDA Premium App
Mine works sporadically. Grrrrrr
Sent from my PG86100 using XDA App
Same here hopefully an update for some of the minor bugs will come soon.
Sent from my PG86100 using XDA Premium App
Took phone to Sprint
Same here along with heating checked list said was part of list to replace gave me new phone this morning
Sorry, working as it should here. Must be some app you fellas installed.
Mines worked fine, every time.
Mine just stays off as well.
Mines never worked. Did factory reset with no luck. Would this be a good enough reason to get an exchange without a restocking fee??
Sent from my PG86100 using XDA Premium App
Not sure could have something to do with fast boot and certain apps
If you don't have an Evo3d well you don't have an Evo3d
Ok I just restarted again and it worked...
Sent from my E3D using Tapatalk
Same here. Since day 1. Also my brother evo too.
Sometimes it works sometimes it doesn't. I also have wiped my phone.
Sent from my PG86100 using XDA App
It's happened twice today.. This and touchscreen issues I'm pretty sure will be fixed with update coming.
I also get the touch screen issue. It only works on someplaces of the screen.
rockky said:
It's happened twice today.. This and touchscreen issues I'm pretty sure will be fixed with update coming.
Click to expand...
Click to collapse
Sent from my PG86100 using XDA App
I exchanged mine because of this issue. Haven't had it since.
Well at first it vibrated when I pressed power but that's it. Now when I plug it in wall/USB the light flashes about every 30 seconds and nothing else. Anybody every see this
Sent from my HTC ThunderBolt using Tapatalk 2
any chance your battery is just too low to power it on? Can you leave it plugged for a little and see if it boots later or try a different (charged) battery?
Did both, no luck
Also my computer will not pick it up
Sent from my HTC ThunderBolt using Tapatalk 2
Did u put the cables all the way in? Something is probably loose
Sent from my Dinc... I mean Rezound
Yea I double checked those too
Sent from my HTC ThunderBolt using Tapatalk 2
Try going through the whole process of installing it again. It sounds like something isn't connected. I mean if its dead and cant hurt it anymore.
Same thing happened to me. Had to get a new rez. I was overly cautious and took my time and I still can't figure out where I went wrong.
Sent from my ADR6425LVW using Tapatalk 2
localceleb said:
Same thing happened to me. Had to get a new rez. I was overly cautious and took my time and I still can't figure out where I went wrong.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Yea I've done a few screens without a problem. I guess its time for a new rez
Sent from my HTC ThunderBolt using xda premium
localceleb said:
Same thing happened to me. Had to get a new rez. I was overly cautious and took my time and I still can't figure out where I went wrong.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Did you fry your sd card too? 32gb=done
Sent from my ADR6400L using xda premium
Hello,
If anyone can save me a couple hundred bucks that I dont have, I would appreciate it.
Im running an S-OFF Unlocked DNA with
This rom - http://forum.xda-dev...d.php?t=2141129
and this kernel - http://forum.xda-dev...d.php?t=2021714
I've been running it without issues for two weeks. Today it just wouldnt turn on. It doesnt accept a charge. Ive gotten the white HTC screen to come on for a second a couple times, and I've gotten it to boot up fully once. But after the screen timed out, it wouldn't come on again.
Any help would be appreciated. Dont have money to buy another phone.
I've tried searching. Most people that have boot issues can at least get to a bootloader or recovery screen. I cannot.
Have you tried letting it charge for a long while? I've heard it takes some times up to fifteen minutes for the charging led to even lit.
Sent from my HTC6435LVW using xda premium
motumbo said:
Have you tried letting it charge for a long while? I've heard it takes some times up to fifteen minutes for the charging led to even lit.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Yea, its been on charger for a couple hours now. It had a good charge when it stopped working also. When I first put it on the charger, the orange light came on. But its gone now.
kkeller87 said:
Yea, its been on charger for a couple hours now. It had a good charge when it stopped working also. When I first put it on the charger, the orange light came on. But its gone now.
Click to expand...
Click to collapse
Try a different charger, see if that helps
RLGL said:
Try a different charger, see if that helps
Click to expand...
Click to collapse
Tried OEM, car, and different USB to computer. No go
Sent from my DROIDX using xda app-developers app
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
hm. let me try that. I think i could manage it.
kkeller87 said:
hm. let me try that. I think i could manage it.
Click to expand...
Click to collapse
Let me know how it goes. I hope it works out.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Let me know how it goes. I hope it works out.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
well. I've got the back cover off. Watching some youtube videos to figure out where the battery connector is. Do you happen to know which it is?
kkeller87 said:
well. I've got the back cover off. Watching some youtube videos to figure out where the battery connector is. Do you happen to know which it is?
Click to expand...
Click to collapse
I personally have never opened up this phone so I wouldn't know. But this is a suggestion that worked for someone else and has also worked when my nexus 7 did a similar act. It wouldn't indicate it was charging and wouldn't turn on but disconnecting the battery and reconnecting it worked for me. I doubt it's something to do with software as you said your set up was working fine for 2 weeks. I'm pretty sure this should fix it for you.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I personally have never opened up this phone so I wouldn't know. But this is a suggestion that worked for someone else and has also worked when my nexus 7 did a similar act. It wouldn't indicate it was charging and wouldn't turn on but disconnecting the battery and reconnecting it worked for me. I doubt it's something to do with software as you said your set up was working fine for 2 weeks. I'm pretty sure this should fix it for you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Well, I got the battery disconnected and reconnected. Even though the battery sits under the motherboard, the battery has a thin connector that its accessible without removing anything else. It doesnt appear that my problem has been fixed. I guess I wont ever know, my screwdriver slipped off the screw and connected with a pin on the board and sparked. Pretty sure I just shorted the whole thing.
Claim insurance or warranty. It sounds like a hardware problem if that didn't fix it.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
Claim insurance or warranty. It sounds like a hardware problem if that didn't fix it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I should mention it was jtagged. Not saying that was the root cause. But the inside of the phone is definitely different than a stock one. Mobiletechvideos.com put a different film on it than the one it came with. Any chance of warranty or insurance is out.
You can still try to claim it. Most of the time they aren't looking inside the phone. Though this really isn't your fault. It sounds like the hardware failed and that is why it wouldn't charge and boot. But we won't know now. I don't know how jtag works but it could have contributed to it.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
You can still try to claim it. Most of the time they aren't looking inside the phone. Though this really isn't your fault. It sounds like the hardware failed and that is why it wouldn't charge and boot. But we won't know now. I don't know how jtag works but it could have contributed to it.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I guess i could still try. Should they happen to figure it out, would they contact me before fixing, replacing, or charging me? I guess thats the part I'm worried about.
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Thanks for the link
Also, IT WORKED! I tried turning it on this morning and it booted fine. I got into recovery and flashed rooted stock. Everything is normal again.
Jaggar345 said:
Open up the phone and try disconnecting the battery and reconnecting it if you feel comfortable doing that. I suggested that to a user having the same problem as you and that fixed it a couple of days ago.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
THANKS!
For anyone else reading this, its pretty easy to do.
That's great I'm glad your up and running.
Sent from my HTC6435LVW using xda premium
Jaggar345 said:
I believe they would probably just charge you. Not really sure how it works. I have never paid for insurance and I have never broken my phones.
Take a look at this.
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Just to add my 2 cents,
I have sent back phones to verizon and asurion for issues and every phone except one was rooted and never had an issue. I even traded in my thunderboolt towards the dna when it came out (they offered me $72.00) and all i did was uninstall superuser/busybox & titanium backup right in front of the rep and my fiance then handed it right to the guy on the spot. He turned it on, made sure the touch screen worked & then said ok, you get full trade in price.
As for the other phones that I sent in, droid eris, incredible and 2 samsung, all with one issue or another, never once did they charge me or call or anything. Got the new phone next day, sent the old one in and thats it. I have never had an issue.
Now I know this may not have happened for every one but I think if you just send it in via mail and not have an instore rep look at it, you will never have an issue. I think if an in store rep sees an issue and realize its rooted, they may flag it in case it goes in for verizon replacement or asurion replacement but just a normal send in should not cause an issue.
Newbie here. Recently got the HTC One and started using it.
Everytime i take a picture with the flash or put the phone on loudspeaker, the phone will shut off itself and i have to manually power it back up. It also was doing this even when not in use.
I was wondering what can be causing this,
That's some sort of defect and you should get a warranty replacement
Sent from my HTC One using Tapatalk 4
Thanks man.
Just actually called in to HTC and they told me re install the rom and if that doesnt work they will do the ticket for warranty.
Why not use at&t?
Sent from my HTC One using Tapatalk 4
Yeah use att they'll send you a refurb one at no charge and it's fast and easy.
Sent from my HTC One using xda app-developers app
dcemtp1 said:
Yeah use att they'll send you a refurb one at no charge and it's fast and easy.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
even if i was not the original owner of the phone?
I heard good and bad stories from that particular situation, some say it's possible but it's hell. Give it a try and do not be specific, but it's based on when the phone was bought from them so it's pretty unlikely.
Sent from my HTC One using xda app-developers app
javishm said:
even if i was not the original owner of the phone?
Click to expand...
Click to collapse
I believe the warranty is on the phone and not the ownership. If your account is in good standing, they should warrant the phone. And yes it will be a refurbished one.
Sent from the "ONE" phone for me