i have recently installed C-RoM** -4.4.2- -v5.9
everything is smooth and there is no bug except contacts in viber
viber doesnt show any contact not viber contacts not phone contact
i tried everything in viber support page and FAQ and none of them worked
i also tried mutiply viber versions and it didnt help
anyone ?
Hey @hossein7292,
Contact list sync issues can be solved a number of ways, depending on the type of issue you are experiencing. Please read this article for possible solutions: http://bit.ly/1eDOiRf
If you are still unable to resolve the issue, please let me know.
Good luck!
im running 4.3.0.712 version
my internet connection is pretty solid, all the other apps are working just fine,
also double checked contact phone numbers,
they are no contacts in "All" tab,
tried to refresh viber contact list (in "All" tab) and it didnt end, i waited for 2 hours and it kept refreshing and no contact,
also tried to delete a known viber contact from contact list and add in again, didnt work,
restarted the device, no luck
uninstalled and reinstalled viber, still no luck
this time trying to refresh contacts gets me to "contacts successfully updated"
i used to love viber and im all frustrated by this issue
Please contact our support team for further assistance. You can contact them by opening a support ticket here: http://bit.ly/1aOwGy2
Be sure to let them know that you did everything that is suggested on the support website and that you are still experiencing issues.
hossein7292 said:
im running 4.3.0.712 version
my internet connection is pretty solid, all the other apps are working just fine,
also double checked contact phone numbers,
they are no contacts in "All" tab,
tried to refresh viber contact list (in "All" tab) and it didnt end, i waited for 2 hours and it kept refreshing and no contact,
also tried to delete a known viber contact from contact list and add in again, didnt work,
restarted the device, no luck
uninstalled and reinstalled viber, still no luck
this time trying to refresh contacts gets me to "contacts successfully updated"
i used to love viber and im all frustrated by this issue
Click to expand...
Click to collapse
Related
Hello all,
I've searched the forum, but posts either have not been answered or the solutions are not helping.
The issue here is that when I turn on the device, go to contacts and they are all there. After some time, may be 5-10 mins, someone calls me or texts or I go to contacts myself, there are no names stored, except for the device owner (me).
What I have tried to do:
- restart the device to see contacts (yes, that helps, but I don't want to restart my device everytime I want to make a call or receive a text message)
- from settings>applications>all tab>contacts => close application and clear cache buttons (not sure how they are in English), go to contacts app choose account which do I want to sync from, in my case its Google only, press sync contacts and voila, they are there. However, for only a few minutes again. If you repeat syncing without closing program and clearing cache, then it will not help.
- filter - doesn't help. Either Google option has many suboptions but no contacts or Google option is there but no sublists (i.e. all contacts, family, friends etc.)
- all my contacts ARE in Google account, which I can see via google.com/contacts - so this isn't the problem.
- device sometimes doesn't want to sync. it does not say it has not been synced, but I can see that the "Last time" it was synced was when it really synced contacts that I could see them, but not just now.
I do not want to use any "aftermarket" apps to view contacts, as I want my device to be as stock as possible.
The first day I bought PadFone 2 it advised me to upgrade to 4.1.1 Android, which I did, so I don't know whether it did work before.
Hope someone can help.
Sincerely,
Problem solved:
Uninstall your whatsapp messenger and the problem should be resolved on your padfone 2.
The problem is the conflict of address books of your native contacts app and of whatsapp contacts. They seem to be stored in the same directory.
Click to expand...
Click to collapse
Now need to wait for whatsapp update.
Anyone?
Dear Helpful forum! Please help
Whatsapp
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
without whatsapp (
greeferd said:
Do you use whatsapp? When i installed whatsapp it did exactly same to my padfone 2. When i uninstalled it the problem disappeared. Hope this helps.
Click to expand...
Click to collapse
I wanna use whatsapp. Its really pity (( how solve it?
tonyhunglow said:
I wanna use whatsapp. Its really pity (( how solve it?
Click to expand...
Click to collapse
You can use Kik messenger instead.
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
tim8ska said:
Indeed theproblem was caused by whatsapp messenger conflict. At least thats what asus support told me. So we now need to wait for whatsapp to solve this problem. Whatsapp dev team, can you hear me?
Click to expand...
Click to collapse
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Not sure, as i do not have accounts assigned to these apps. Try removing your account info from buddybuz, then friendcaster. I dont think its buddybuzs problem, as it is a native app.
Anyone knows how to right a support request to whatsapp? No one seems to read their e-mail or twitter.
Uninstalled Whatsapp..still not working
Hey guys, I have uninstalled my Whatsapp, but it seems like the problem is still not solved. Have you guys had any luck with getting your contacts to work after uninstalling Whtasapp?
Perhaps its because I downloaded Kakao talk? it sucks anyways, because I am in a distance relationship (different countries) and we need to be able to keep contact either through Whatsapp or similar apps... if this will be a problem, then we will have a problem.
are you guys sure that this doesnt have anything to do with android it self?
Same for me here!!
greeferd said:
There are also something else that causes problem. It happens to me again and I'm not sure what it is. Maybe Friendcaster or BuddyBuzz.
Click to expand...
Click to collapse
Yes, this still continues to haunt my Padfone2! I´ve uninstalled WhatsApp Messenger and Everything worked nicely for about 10 minutes an then the error showd up again, this time with "FC" of Contacts.
I also have some other applications that tries to put in data in my Contacts and its:
- LinkedIn
- FB
- Skype
And I Think all of them ask "you" to sync with your Contacts - it might be some of those as well? I´ll have a go and uninstall them and then see what happends.
// Zeb
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
sebzan said:
What I finally did was that I did a factory reset on the Padfone 2 and then started with installing WhatsApp first together with FB, Linkedin and Twitter (did not let FB, Linkedn and Twitter sync with my Contacts).
Then I connected to my Exchange 2010 at work and then finally everything was working smooth again.
Regards Zeb
Click to expand...
Click to collapse
How do you prevent you phone from syncing with FB ?
Same problem here and I don't use WhatsApp, FaceBook, Linkedin, Twitter or any other similar apps for that matter. I also have problem with contacts gets duplicated and the alphabetic order does not work at all.
I have now inactivated Google contacts and only store my contacts on the device and they seems to stay put now but the sorting and duplicating problem remains.
Something has to be done about this since this make the phone not very much of a phone...
adel198 said:
How do you prevent you phone from syncing with FB ?
Click to expand...
Click to collapse
Under "Accounts" in settings, there you can find your account for "Facebook". Click it and then untick the sychronize with Contacts.
Regards Zeb
Same problem, my solution
My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!My Padfone 2 is now more than a half year old.
It keeps doing this "contact deleting thing" once a month!
My solution though is that go to contacts. Show contacts, uncheck FB, Twitter, Exchange mails. Everything except my Google Contacts.
I have all my Contact there.
After that I restart my phone,I do a complete Google Sync. Waiting for 5 minuts. And then all my contacts are back to normal.
But this is a very annoying habit the Padfone 2 has!
I really hope this will be fixed in a firmware update from ASUS.
This is my present firmware and Android version :
Android 4.1.1
Basebandversion M3.13.31-A68_101034
Touch Firmwareversion 1115991-30303033
sync google accounts
It's been a while since I've been through this, but unfortunately I have a similar problem. My problem is "Google account" in accounts and sync. But I can only select google photos when I click on the sync mark. No selection box for contacts. How can I fix that?
The device has clone s3 and ics 4.0.4 on it. The gapps packages available for this release also do not work. It does not synchronize people in any case. I cleaned the data from the applications, I deleted Accounts.db and reinstalled it.
Finally, I found the following lines for Accounts.xml and added it, but still there is no positive situation. What else can I do? Thank you.
Syncable = "true"> <authority id = "3" account = ".." type = "com.google" authority = "com.android.contacts"
<PeriodicSync period = "86400" />
</ Authority>
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Exactly the same thing happened to me today. Apart from manually putting photos back on the phone's contact app or restoring from a backup I don't have a solution.
Ashley
SergSlim said:
Hello.
So yesterday strange thing happened. I took my phone, and noticed that it has wrong photos for some of the contacts. I looked deeper, and found out that all Google photos disappeared.
For example. There is a contact, which is synced with Google Contacts. Google Contacts has a photo uploaded, which was the one used in my phone as the main contact photo. This contact also has Facebook, Skype, Google+ and other social network linked to it. When I try to set the default photo in contact setting, there is no option to select Google Contacts photo, which was there earlier.
I checked Google Contacts, if photos are still there - and they are.
I tried restarting phone, deleting some extra files (couldn't start Image Gallery, because there was not enough space. Eventually I had some major problems with my SD card yesterday, but it seems, that they are gone now), stopped Contacts app, and cleared its data.
I'm out of ideas as to how to fix this.
I'm on XWLSE for Ukraine.
Click to expand...
Click to collapse
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
imilic said:
if the pictures are on Google, then try to do a contacts sync (again). it usually helps
Click to expand...
Click to collapse
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
SergSlim said:
It does not help. It was among the first things I tried. I tried disconnecting other accounts from a particular contact to see if something will change, but it did not.
I wonder if I am not the only one with such problem, and it happened yesterday - maybe or was caused by some application update, which happened yesterday? For example Skype.
Click to expand...
Click to collapse
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
imilic said:
I also updated Skype and didn't have those problems. Try this: go to Contacts > Menu > contacts to display > and then set to only Google. I have this configuration and it runs without problems
Click to expand...
Click to collapse
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
SergSlim said:
Dunno what to do. Tried various combinations. I even think of updating to xwlsw with Full erase.
Click to expand...
Click to collapse
any news?
Installed the new SlimBean build and Skype, no problem here.
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
I've updated firmware to XWLSW via ODIN without wipe - did not help.
Decided to play with contacts a bit more. unlinked all of the other accounts such as skype, facebook, etc. - did not help.
Then I went to contacts.google.com and reused the same pictures for those contacts that I set them for long time ago.
And that fixed the problem.
I then decided to sync my contacts with facebook (emails) and that took me half a day to figure out how to do it correctly. :laugh:
Now, I reconnected skype and facebook accounts, but for some reason I don't see some of the Skype/Facebook contacts in the list. They are not linked with my google contacts for the same people, and I can't find it in the list. Strange things happen..
imilic said:
any news?
Installed the new SlimBean build and Skype, no problem here.
Click to expand...
Click to collapse
Today all the photos disappeared again. I'm frustrated.
SergSlim said:
Today all the photos disappeared again. I'm frustrated.
Click to expand...
Click to collapse
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
SeraphimSVK said:
On my Galaxy Note 2 exactly the same happens, maybe a week now. After I have restarted my phone, all my contact photos were gone, but not from gmail. I had to clear cache for contacts and contacts memory to load photos again, but after some time they were gone again.
This happend to me about 4 times. Now I think Skype is causing this. If I do not start it, everything looks OK for 2 days now. Before, after phone restart, I have manually started Skype and after some short time contact photos were gone. Perhaps you could test that on your phone.
Click to expand...
Click to collapse
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
mary-lou said:
Same problem here. Deleting the google account was the only thing that helped -- for two days. The pictures even "survived" Skype synchronisation.
Two days later: same problem again.
Click to expand...
Click to collapse
I guess two days later Skype updated their app, and it happened again.
Here is the proof that it is happening because of Skype:
http://community.skype.com/t5/Andro...ing-all-non-Skype-contact-photos/td-p/1735257
http://forum.xda-developers.com/showthread.php?t=2351825
No, it happened definitely BEFORE I downloaded the update - and exactly two days after I reactivated the syncrhronisation option in Skype.
AFTER downloading and installing the latest version the contacts disappared, reappeared, disappeared and reappeared again (maybe the regrouping of the contacts in google helped the reappearing but I think the last time they disappeared/reappeared magically I haven't changed any settings).
It is definately Skype on my phone. I had it turned off for some days, yesterday I had to make a call with Skype and my contact photos were gone again. Turned off Skype, cleared contacts cache, synced google and everything is ok again.
same thing happened to me today
Any ideas How to fix it?
Hello all,
I've been experiencing a particularly annoying bug lately with Google+, namely the wrong Google+ profile being associated with my personal contact. I've attached screenshots of my problem below. You'll see that I am clearly logged in with my own account "Adrien", yet when I "Keep contacts up to date" under Settings, my personal contact is somehow randomly associated with "David"'s Google+ profile.
I wasn't experiencing this problem up until a few days ago; before that, things worked fine. All of a sudden, my profile picture in Quick Settings disappeared, so I decided to switch "Keep contacts up to date" off and on again to reinitiate the sync. When I turned it back on, the bug was born. I also switched to PACMAN ROM recently, but I'm inclined to believe that it isn't a problem with the ROM as it was working for a bit while I was using it and I don't think I did anything that would have initiated such a problem as I essentially only use Google+ to backup photos.
I tried my other Google+ account and the same thing happens, albeit with a different random profile of someone in my circles. It is always the same profile for each respective account, however.
Any help would be greatly appreciated as I wasn't able to find anything similar to this anywhere.
Thanks!
EDIT: Moving the person to a different circle just makes it link to another random person in my circle's profile. I assume deleting people will also yield the same result.
roastable said:
Hello all,
I've been experiencing a particularly annoying bug lately with Google+, namely the wrong Google+ profile being associated with my personal contact. I've attached screenshots of my problem below. You'll see that I am clearly logged in with my own account "Adrien", yet when I "Keep contacts up to date" under Settings, my personal contact is somehow randomly associated with "David"'s Google+ profile.
I wasn't experiencing this problem up until a few days ago; before that, things worked fine. All of a sudden, my profile picture in Quick Settings disappeared, so I decided to switch "Keep contacts up to date" off and on again to reinitiate the sync. When I turned it back on, the bug was born. I also switched to PACMAN ROM recently, but I'm inclined to believe that it isn't a problem with the ROM as it was working for a bit while I was using it and I don't think I did anything that would have initiated such a problem as I essentially only use Google+ to backup photos.
I tried my other Google+ account and the same thing happens, albeit with a different random profile of someone in my circles. It is always the same profile for each respective account, however.
Any help would be greatly appreciated as I wasn't able to find anything similar to this anywhere.
Thanks!
EDIT: Moving the person to a different circle just makes it link to another random person in my circle's profile. I assume deleting people will also yield the same result.
Click to expand...
Click to collapse
If you find a solution, please contact me! I have the same problem!
BUMP
I'm having the exact same issue here. Definitely seems to be on Google's side and not user error. Still haven't been able to fix it. Wiping Google+/contact sync/contacs/contact storage data does nothing. As soon as you open the Contacts app, it happens all over again. The only option is to deselect the "keep contacts up to date" within Google+ and then clear data in those apps I mentioned. I'm left with the default blue profile avatar, but it's better than a picture of someone else's kid!
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Kardell said:
Hi All,
I hope you are well.
I have a serious issue with my contacts.
I have Android 6.0.1, CM13.0-20160802-NIGHTLY. and the latest Open Gapps.
All was working fine for some time, but eventually I have noticed that my dialer is not showing contact names and something is preventing my contacts from being saved.
In Contacts app I cannot even choose between Local phone or Google account for contact's storage.
When I save a new contact it is not saving it, I can see that Google account is set to sync (in Settings -> Accounts) and it is syncing all the information.
I can see a whole list of contacts on the contacts list though.
I have upgraded CM several times since then hoping that this will resolve the issue. I have also reinstalled Open Gapps several times as well.
I have cleared Dalvik and other cache, fixed permissions on any partition I could, still the same.
I was forced to use TrueDialer to show me contact names on the call log, but I don't like this app. When people call me it is only showing their number and no associated contact information.
I thought that maybe Zoiper is causing some conflicts as this app can integrate with your dialer, but when uninstalled the issue is still there.
Please advise.
Thank you
Click to expand...
Click to collapse
I have just read your thread. Is your problem solved yet? If not, I'll start giving you some assistance.
Experiencing the same trouble with my alcatel IDOL 4, the dialer is not displaying the contact (already saved in my Google address book and the Google account is synced with the phone) names, neither for incoming and nor for outgoing.
This is a serious trouble and virtually all the phone numbers are appearing UNKNOWN to me! My brain cannot help me with these 230 contact numbers remembering every time I have to receive a call!
Help will be appreciated and thanks in advance.
Broken Arrow
Dhaka, Bangladesh
Hi Guys!
I hope the thread title is specific enough.
First of all, i don't really knoe if this is a device related issue oder a google contacts/sync engine issue in general.
I've noticed following weird behavior and cannot find any solution to it:
I sync my contacts with google (like many with an android phone do) and although every contact is assigned to a group, after i've synced successfully on my device, a new group on my phone exists holding all contacts i have on google. The group is called "not assigned" and does not contain really duplicates, because when i delete one contact from there it gets deleted from my contacts as well but the group "not assigned" does not exist on google contacts (web version) nor does the group show any contacts when i change the view to "show phone contacts only".
Again, every contact has a group and when i open a contact from "not assigned" it shows everything right, even that the contact is connected to google.
I've tried the usual stuff: delete all contacts, re-import, delete google account, deleting cache of the service, deleting memory of the service, re-sync etc.
The only thing i haven't tried ist factory reset but i guess it won't change anything.
Is anybody experiencing the same problem? Or does anybody have an idea i haven't tried yet?
Besides existing on my phone it does not cause any problems, but you know ocd :laugh: ... i like to keep things tidy!
Any input is appreciated!
Thx,
Dan