Hi all.
I have a Nokia Lumia 800 which one evening I was powering off. The next moment I tried to turn it on, it appeard to be stuck in a boot loop or something. It vibrates for two seconds, then after a few seconds, a short vibration comes. This will go on in some kind of loop.
Don't know if the bootloader is trying to get the main FW up and running, without succeeding.
The local smartphone repair centre was trying a new battery and a new screen without getting it on. They simply wrote in their report "mainboard dead".
They did not have the possibility of flashing the FW.
Obviously the phone has some corrupt firmware and it needs to be reflashed.
Here is what I've tried:
I downloaded the Nokia care suite but it seems it does not support flashing a dead Lumia.
I also tried Nokia Software recovery tool, but it cannot connect to the phone - sometimes reporting "cannot read device" and sometimes "the phone is not supported"
I'm running Windows 7 and my PC. Does it perhaps require WinXP?
What can I do?
Thanks in advance, really appreciate it!
Related
My Optimus One has a black screen after a failed flash. I bought the phone in Hong Kong and cannot return it because I am back in the U.S. I will be returning to Hong Kong in a few months, so if anyone knows Broadway's (the electronics shop) warranty I would be grateful.
This is what happened leading up to the brick:
- Tried flashing Prime v2.
- After flash, didn't like the ROM, wanted to go back to AmberHome.
- I didn't have AmberHome on the SD card.
- I had made a backup of all my data when I was in AmberHome before I flashed Prime.
- I restored.
- Stuck on Android logo.
- Wiped all data, restored again.
- Stuck on LG logo.
- KDZ updater, phone in emergency mode, flash TYPE on EMERGENCY, flashed V10a (phone came with V10a)
- Mid flash, there was interruption.
- Tried flashing again, KDZ in CSEMERGENCY (phone still in EMERGENCY mode)
- Failed, repeated flash about 6 times.
- Kept failing.
- Tried turning off phone, then booting back up in Emergency mode again, hoping it would fix something.
- Phone won't turn on.
Isn't KDZ file corrupted?
I don't know. It just won't turn on. Any ideas?
Hi I have the same problem with my Optimus One.
After trying to back up original rom I can not get past the initial black screen.
Any help would be greatly appreciated.
What I don't get is why the phone stayed on in Emergency Mode and then didn't turn back on after trying to reboot back into Emergency Mode.
So, anyone got any answers, anything new?
Progress
I have made some progress.
After hours of research I am trying to fix through kdz updater.
My main problem is that only my Ubuntu box can connect to the net.
I have been trying to do it through virtual box but I just cannot get the software to see the phone.
Now I have copied the files to my old xp laptop. Surprisingly it still cannot find the phone.
I am going try to download drivers and manually install them on xp.
I will let you know how things are going. However I am bit flat out today so progress may be slow.
All the info on the forums has been very helpful, still if anyone can add something it would be great.
Well it was worth the effort. Lg Optimus One came back without losing anything.
All I had to do was re-root. Too easy with Z4root.
Anyway I had to download drivers elsewhere, load on to xp laptop disable lg modem driver in device manager, and just sit back and let it do it's thing.
At first I thought it failed as at the end an error message came up however it rebooted fine. Thanks for all the suggestions.
Were you stuck on LG logo or total black screen, no power, dead?
Just stuck on lg screen.
I am new to working with android but it must have had something to do with the boot sector.
Not sure what to do if no power.
Hi guys, I've had a look around for this, but I can only find the solution for bootloaders that are unlocked. I suspect my Ray WASN'T unlocked. I accepted the OTA 2.3.4 update, thinking it would be fine. But the phone now shows the exclamation mark. I can get into both the recovery and fastboot modes (green/blue LED).
None of the recovery solutions are working for me. Is there a way for me to fix this, or will the phone have to go to a Sony Ericsson shop.
The official PC software from SE won't restore it either.
it is wise to go to sony shop , they will fix it
Not sure if this will solve your problem, but it solved mine:
The problem was with the bootloader. So I tried FlashTool_0.2.9.1_FOTAUnbrick which brings a small firmware information to reset the bootloader.
The problem I was having was to be able to correctly connect the phone to the flash tool. My phone's USB connection was constantly going up and down. So I decided to uninstall all the tools and drivers and install them from scratch.
In short, here's what I did.
Installed Update_Service_Setup-2.11.10.7.exe from sony ericcsson in order to get the USB drivers to work.
Followed the instructions of the Update_Service and flashed the latest update available for my phone (2.3.4). This didn't solve the startup problem, just installed the latest update.
I ran the Update_Service again and restarted the process has if I was going to flash again, but after the Update_Service detected the phone I canceled the installation. (I did this just to make sure the phone was connected in FlashBoot)
Then I installed FlashTool_0.2.9.1_FOTAUnbrick.exe, opened the folder of the application and ran X10FlashTool.exe
Hit Flash button and the program opens a Firmware Selection window with a preloaded firmware with two reseting contents (loader.sin, preset.ta). Hit OK button and waited until the program indicated the flash process was finished. The process of flashing takes a few minutes and we need to be patient. It might even seem like it's doing nothing but we just have to wait.
After finishing the flash process the program invited me to disconnect the phone and turn it on. I did so and the phone took probably a minute or so to startup. At first I thought it didn't solve the problem, because it was taking so long to start, but it did solve! So I waited patiently and the Sony Ericsson logo showed up giving me a new hope. After that I had to wait another 4 or 5 minutes for the phone to finish applying the new firmware mentioned in point 2. (There's no visual information of the conclusion process so you might wonder the phone might have hung.) Just waited and everything got back to normal with the benefits of the new firmware 2.3.4 (instead of the previous 2.3.3).
I hope it helps someone having the same issue.
xperia ray said:
it is wise to go to sony shop , they will fix it
Click to expand...
Click to collapse
Might not fall under warranty.
http://forum.xda-developers.com/showthread.php?t=1568792, check my tutorial, there is a guide to unbricking.
Hello!
I use android with the htc hd2 for about 1 year ago, and the i want to back to windows mobile. I came from android, and when i finished the rom install the phone is stop when the windows mobile (orange color installer,please wait while your device is starting for the first time...) installer is finished it's always power off or just do nothing. I try to install a custom too. Neither the original and neither the custom din't work. The android work great, but i want the windows mobile 6.5.
If you have an idea please tell me.
Sorry for the bad english.
First of all, congratulations to your first post.
How have you tried to install WM?
Have you removed HSPL?
Have you changed RADIO?
Maybe you will have a look on this thread: http://forum.xda-developers.com/showthread.php?t=1421179
uli71 said:
First of all, congratulations to your first post.
How have you tried to install WM?
Have you removed HSPL?
Have you changed RADIO?
Maybe you will have a look on this thread: http://forum.xda-developers.com/showthread.php?t=1421179
Click to expand...
Click to collapse
I find my problem:
MicropERROR:
Microp Version Mismatch
0x0
Please update lateset Microp
firmware
What can i do?
somebody have the same problem?
The touchscreen isn't work in windows mobile, but if i install android or windows phone 7 the touchscreen is working
Mene44 said:
I find my problem:
MicropERROR:
Microp Version Mismatch
0x0
Please update lateset Microp
firmware
What can i do?
somebody have the same problem?
The touchscreen isn't work in windows mobile, but if i install android or windows phone 7 the touchscreen is working
Click to expand...
Click to collapse
I changed the radio the spl,hspl, rom(custom,orginal)... but nothing
bear with me here, guys, as i am new to not only this site, but to the world of htc and smartphones all together...i apologize in advance!
so my friend had this htc lying around and said i could have it since my previous phone took a crap. it's on tmobile so i was going to have it flashed over to at&t.
however, the phone seems to be a brick....it will not boot past the initial "stick together" screen.
yes, i tried the hard reboot...pressing and holding volume up+volume down+power button. it takes me to the screen asking if i want to reset the device..i hit volume up to confirm. it goes through the reset. i hit volume up to boot the device. it gets to the "stick together" screen, vibrates 7 times, and freezes.
well, it was doing that anyway...but only when plugged in. the little orange light used to turn on when i connected the charger--now nothing.
and now it won't let me into the hard boot screen again. just...black. removing the battery and replacing it does not work.
i had taken it to the gentleman to flash it to at&t, not knowing this problem existed. he called me (because i left the phone there, since he had a line of people) to tell me the phone was freezing on that screen. i gave him the ok to do what he called a "hard wipe". i went back for the phone this morning and he said he did the hard wipe, and it was still freezing--told me the phone was only good for parts at this point.
so i took it home. i plugged it in, and i did what i described above.
what the heck do i do?! i would love to be able to rescue this phone! like i said, i'm totally new to all of this so if you're going to throw terms at me like RUU (which i saw all over this site), i have no idea what you mean so please post a link to another thread or something that can explain these things to me, if you do not want to do so yourself.
oh, my friend also said she had put an at&t sim card into the phone (unflashed, still on tmobile) before and tried to turn it on...but nothing happened. could that be what caused the problems?
UPDATE: took the battery out for approximately 10 minutes. put it back in, and the phone turns on again...one short vibration while the screen is still black, then the "stick together" screen pops up and the phone vibrates 7 more times....annnnnd freezes again. its also starting to get very hot on the bottom, backside...
Hi. So I'm wondering if anyone know a way to restore a bricked Lumia 800?
Atleast I call it bricked.. Here's what happened:
I tried to update my Lumia 800 to WP7.8 and used the SevenEighter to update it.
Somewhere upon updating the .exe stopped working, so I closed it to retry.
And the phone were in "servicemode" (?) when I did so,
and now it refuses to go back to regular boot.
It just boots into "servicemode" every time I reboot the phone.
I've tried softreset and hardreset (pressing keys at the same time.)
and I've let the battery drain, then tried to charge it. But it just loops into
the "servicemode" for some reason.
And by servicemode I mean there bootscreen where it says that you should connect the phone to a computer. Updatescreen or whatnot.
Anyone have any idea on how to fix this if its even possible?
Edit: And no, I dont have a log since I tried to update again it overwrote the log.
- dmbardal
dmbardal said:
Hi. So I'm wondering if anyone know a way to restore a bricked Lumia 800?
Atleast I call it bricked.. Here's what happened:
I tried to update my Lumia 800 to WP7.8 and used the SevenEighter to update it.
Somewhere upon updating the .exe stopped working, so I closed it to retry.
And the phone were in "servicemode" (?) when I did so,
and now it refuses to go back to regular boot.
It just boots into "servicemode" every time I reboot the phone.
I've tried softreset and hardreset (pressing keys at the same time.)
and I've let the battery drain, then tried to charge it. But it just loops into
the "servicemode" for some reason.
And by servicemode I mean there bootscreen where it says that you should connect the phone to a computer. Updatescreen or whatnot.
Anyone have any idea on how to fix this if its even possible?
Edit: And no, I dont have a log since I tried to update again it overwrote the log.
- dmbardal
Click to expand...
Click to collapse
I don't think you can actually brick a Nokia, if it's still turning on, then you can use Nokia Care Suite and restore the firmware through there by downloading the correct firmware (you can use any though, just use the correct product code) via Navifirm. Search the forum for tutorials.
Thanks for the reply.
I'll give Navifirm a try. Cheers!
Hello everybody,
as of yesterday I am in the Stone Age again using an old phone of mine.
What happend? No clue - the phone went off after recieving a SMS message in power saving.
When trying to put on: No reaction.
Connect to Energy Outlet: LED RED - leave hours - LED OFF
Retry on Button: No reaction.
Tryed following I read here: Press Red Reset before conecting to Laptop - It did something good! I hear the sound of connection. No Icons apear though! No recognition of device on the File Manager. Sound comes frequently, connect - disconnect - loop I guess.
Strange Symtoms received days before: I was in Japan on visit. Recieved about 30 messages of the program Google App, that it had to shut down. Asking confirmation. It never ended, so I turned phone of. After turning on, everything ok. Thought it had to do with local google in Japan.
Battery: loading felt very hot, phone felt hot. But after disconection worked.
Returning form Japan to home: google.app close down problem again. Endless confirmation. Stoped loop with disconection again.
Made reboot with red button on back.
PHONE lifeless.....no reaction, help! How to acces, so I can flash? or is it a battery problem? (ordered just one just to try)
Rom Installed: SLXROM_v11-Lenovo_P780 - in the year 2013.
101Maclaren said:
Hello everybody,
as of yesterday I am in the Stone Age again using an old phone of mine.
What happend? No clue - the phone went off after recieving a SMS message in power saving.
When trying to put on: No reaction.
Connect to Energy Outlet: LED RED - leave hours - LED OFF
Retry on Button: No reaction.
Tryed following I read here: Press Red Reset before conecting to Laptop - It did something good! I hear the sound of connection. No Icons apear though! No recognition of device on the File Manager. Sound comes frequently, connect - disconnect - loop I guess.
Strange Symtoms received days before: I was in Japan on visit. Recieved about 30 messages of the program Google App, that it had to shut down. Asking confirmation. It never ended, so I turned phone of. After turning on, everything ok. Thought it had to do with local google in Japan.
Battery: loading felt very hot, phone felt hot. But after disconection worked.
Returning form Japan to home: google.app close down problem again. Endless confirmation. Stoped loop with disconection again.
Made reboot with red button on back.
PHONE lifeless.....no reaction, help! How to acces, so I can flash? or is it a battery problem? (ordered just one just to try)
Rom Installed: SLXROM_v11-Lenovo_P780 - in the year 2013.
Click to expand...
Click to collapse
Seems to be a motherboard problem!
Hi stympy
Need to to identify if this is motherboard issur or ROM.
My phone purchased in Jan 2014. It has been updated to official rom 4..2.2 using OTA. No other unofficial ROM being install before. In Jan 2015 the screen broken so we send in to local repair shop.
Problem started here, after repaired (just change lcd screen) the phone behave restart/blank once a while. Due to different problem the workshop does not cover the warranty (due to different issue). But the workshop recheck if problem with connection of lcd and motherboard. No problem here. In March 2015 it become unusable because once power on P780 8GB (international version), it keep bootloop at lenovo startup and the logo yet to flip it gets reboot again.
In an attempt to revive it (hope it is ROM issue), hard reset done but still the same. Try to flash with v5 (manually install drivers MTK and USB) but v5 cant detect the phone. Device manager shows the driver installed successfully but with a warning sign. Properties says something like "the device does not start correctly". FYI, I cant access the phone's SD card from My Computer. Sometimes it appear a Lenovo logo to install some software (red icon)
So is there any "hard reset" i can do or it is the motherboard issue? Worse come to worse, Is it advisable to change motherboard?
expzero said:
Hi stympy
Need to to identify if this is motherboard issur or ROM.
My phone purchased in Jan 2014. It has been updated to official rom 4..2.2 using OTA. No other unofficial ROM being install before. In Jan 2015 the screen broken so we send in to local repair shop.
Problem started here, after repaired (just change lcd screen) the phone behave restart/blank once a while. Due to different problem the workshop does not cover the warranty (due to different issue). But the workshop recheck if problem with connection of lcd and motherboard. No problem here. In March 2015 it become unusable because once power on P780 8GB (international version), it keep bootloop at lenovo startup and the logo yet to flip it gets reboot again.
In an attempt to revive it (hope it is ROM issue), hard reset done but still the same. Try to flash with v5 (manually install drivers MTK and USB) but v5 cant detect the phone. Device manager shows the driver installed successfully but with a warning sign. Properties says something like "the device does not start correctly". FYI, I cant access the phone's SD card from My Computer. Sometimes it appear a Lenovo logo to install some software (red icon)
So is there any "hard reset" i can do or it is the motherboard issue? Worse come to worse, Is it advisable to change motherboard?
Click to expand...
Click to collapse
Hi. Before i give a verdict with your phone i need to see something. Can we do a team viewer sesion?
Send me an PM with id and pass in 7 hours from this message! .
I need an information about your PC or notebook. What windows do you use?
This happened to me several times exactly the same condition
What you have to do: Do not never charge it and left it for several days until the battery is discharged -With pressing the power button from time to time-
Then recharged I think this work
I advise you to use STOCK ROM
Hi sym,
We need another time to teamviewer. Just saw your reply.
But i believe u cant get anything as from my side i cant even get any respond from the phone with drivers installed.
u got pm