hi guys, basicallynim wondering if anybody else is experiencing the issues that i am.
Essentially im ecstatically happy with my z2, except the headphone port seems faulty. While driving i use the 3.5mm jack on the z2 to connect tk the car.
This is when i noticed the faults with the headphone port. If i insert a 3 or 4 pid connector, either a 3.5-3.5 cable, a standard 3pin headphone connector, or a 4 pin headset, a slight nudge on the connector disconnects the headphones/cable and music stops. Sometimes, google now gets triggered as well. The same things happen if i twist the jack, whatever is connected. It also seems quite loose, and there is no positive click when a jack is inserted.
I would upload a video showing what happens, but my only video camera is in my z2.........
It has also not been submerged/wet at all, and is kept in a case (i tested the jack without the case as well, but it still happens)
In my brand new Z2 I also don't hear that click when inserting headphones but they are in the deep all the way. I tested 4 different earphones and speakers but none gave me any problems(I was twisting jack and trying to move it but connection was too tight), no loss of sound. I think you should get your Z2 serviced or replaced. Also I have a question. When you plug in normal headphones or speakers(not the noise cancelling ones), do you get a notification saying that you connected them or not? I only get something like this when Smart Connect is enabled...
I have issues with jack too. When you pulg in headphones, it sometimes wont recognize that something was plugged in, but if you try to twist the jack in the phone, it may get working (the sound is clear, no loss). The problem is when you put the phone in a pocket and walk, the jack is moving there so it is very likely to stop working and u have to twist it again.
When I bought the phone, I had no problems with it, but after first water test (which resulted fine, there was no water inside), the problem started.
Got the phone for 2 months and the issue still persists.
My solution is plugging in, search for the right spot before it starts worrking and walk with phone in a hand, holding the cable so it wont move in the jack.
i got it replaced in the end, had the new one for 2 weeks with no issues, so definitely a hardware fault.
Headphone jack not working after submerging in the water
Hi,
I submerged my xperia z2 last night in the swimming pool. It's been 12 hours since I submerged my phone. Every thing is running perfectly except for my headphone jack. The first time I used my earphone there's small amount of water coming out from the hole. The headphones is not working because it's not fully dried from water? I tried cleaning it up and blowing some air for some particles to get dry but it still not working.
I need help please because my phone is not insured because I bought it online
What should I do?!
Hello everybody
Today I was swimming and the phone was with me
I took videos and photos
Anyway after that I tried to plug my headphone and its not working
I tried 3 headphones but not working
What I do now?
Try cleaning the headphone jack with something that is thin and soft. That helped me.
same problem.
just dry the jack and whait.
Hey friends, got this phone for a year now and I'm experiencing problems with my earphone jack. I have to twist the connector for the connection to be better. Any way to fix this? btw I do not have warranty anymore. Sony Singapore only offers 1 yr warranty.
Sent from my D6503 using Tapatalk
Did you try other headphones.. Than this.. Coz. Sometimes the problem may be from headphones too
This happens to me as well, like when watching a movie.
I figured that dust particles can get stuck in the headphone jack, which makes the audio cut off.
Sometimes my phone wouldn't even detect the headphones and play audio through the speakers.
I clean the jack with a light stream of water everytime this happens, and it works fine.
Hey
So been having this problem with my Z5C, where no matter what you put in the audio jack it will play normal volume on the right side, but super quiet on the left. And this is with any AUX, headphone, earphone etc etc.
But to resolve the problem I have to pull the cord out of the phone, about 1/2mm and both sides work fine. It is only when inserted fully this problem occurs.
Which sucks because I commonly bump the cord out with it not being in fully.
Does anyone else have this problem?
Hi Moto Experts,
since a few days I have an issue with my moto z.
Phone Speaker and mic are only working when I make a call and switch to loudspeaker.
Besides calling mode they won´t work
I also tried headphone plugged in and then I can hear music or videosound but only on headphone.
Also ring tone works via phone speaker.
I tried to restart phone a few times but without luck.
What can be the problem here?
Also the usb-c plug isn´t working really good as it looses connection if you only move plugged cable a milimeter in wrong way, which shouldn´t be with usb-c.
This problem is there for a long time so accepted it but with mic and speaker not working the phone isn´t really useable
I searched here in moto-z forum but can´t find any similiar problems.
Do you have some troubleshooting ideas?