Earphones only play audio on right - Xperia Z5 Compact Q&A, Help & Troubleshooting

Hey
So been having this problem with my Z5C, where no matter what you put in the audio jack it will play normal volume on the right side, but super quiet on the left. And this is with any AUX, headphone, earphone etc etc.
But to resolve the problem I have to pull the cord out of the phone, about 1/2mm and both sides work fine. It is only when inserted fully this problem occurs.
Which sucks because I commonly bump the cord out with it not being in fully.
Does anyone else have this problem?

Related

[Q] Problems with audio jack

Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck

[Q] headphone jack not playing any audio

hello,
i dropped my phone into water, have since dried it off and recovered all functions.
however, the headphone jack and inverse camera have stopped working, i don't really care about the camera, but i really need the headphone jack to work.
i did a factory reset on my phone and the jack worked for about a week, then stopped. i assumed it was a hardware issue and ordered a replacement part, which i then installed, but the phone still wont play any audio. once i plug earphones in i can hear music for about half a second, which then cuts off, no matter how much i jiggle the jack or play around with the parts. i can see that the phone recognises that there are earphones in the jack, but no sound whatsoever comes through the earphones, so i'm wondering if this could possibly be a software issue...
anyway, im stumped right now, so any help whatsoever would be greatly appreciated. thanks in advance!
If you suspect that it's a software issue you could add information of what software you're using in the post. What version of android are you running, which audio player are you using etc.

Headphone jack not working

Hi,
Im wondering if someone can help!
I use my headphone jack everyday.
Today the headphone stopped working. Initially I thought it was the headphone so i tried 2 other pairs. Nothing. Cannot hear anything. I play music from the speaker and that works fine. But as soon as i plug in I dont hear anything.
Searching through the other threads, I found lint mentioned. So i blew in the jack and also tried to a pin. It appears to be clean.
Using an app I selected for a wired headset to be the only output. Now, when music is playing and when I putting in/pulling out the headphones in I can hear a crackling noise but nothing else. When turned up fully there is also some static!
Ive reset my phone so I know its probably not a software issue.
Any ideas please?
1. Try to hold the audio jack to one side (that is, press it either left or right) to make it slant on a side. Check if you get any sound.
2. Try seeing if you hear music by inserting the audio jack at various "depth" into the phone. i.e. don't insert it fully.
Hope it helps
thearcher4 said:
1. Try to hold the audio jack to one side (that is, press it either left or right) to make it slant on a side. Check if you get any sound.
2. Try seeing if you hear music by inserting the audio jack at various "depth" into the phone. i.e. don't insert it fully.
Hope it helps
Click to expand...
Click to collapse
tried both..but nothing!
you tried the other solutions from the forum? corrosion problem, etc? That's the best I can help. Otherwise, you might need to change the audio board, it's available on ebay I think for < $10, and apparently not so difficult to replace as well.
Let's check it with a torch. I also had this issue and it was not so easy but I managed to remove a little lint with a needle. After that it worked fine for me.
Hi,
This has now been resolved. It turned out there was another bit of lint I had missed. So using a needle, I took it out and the headphone is now back to its best.
Thank you all for your help!
Glad for you!

[Q] Headphones not working anymore

I got my z2 last Tuesday and my headphones (Logitech UE 350) were working perfectly until I tried using them today. For some reason they aren't being recognized anymore and the music just keeps playing through the phones speakers.
I tried plugging them into my old iphone and they work fine. I also tried plugging in another pair (Shure SE215) into both phones and they work fine. Except on the z2 it makes a clicking sound whenever I change songs now.
Does anybody know any way to fix this? Or could it be a faulty headphone jack?
Could be a number of things mate. Firstly, check and see the headphones are not physically damaged and even make sure that the microhpones in the in-ear pieces aren't affected by water exposure. Next check the headphones out by moving the wire around while they're plugged in and see how the sound comes out and if the phone reacts to any movements. When I used my phone in water even after hours of drying the headphone jack still wasn't dry so even the slightest movement switched tracks etc. Alternatively, it could be a headphone jack fault in the sense that it may be shorting? Or the 3.5mm 5pin connector on the headphones itself is damaged. It could also simply be a software glitch. Go into "Sounds" in your settings and change what kind of accessory it detects the headphones as. Try "Other", it may solve your problems. Alternatively take it into a Sony store or a phone shop and see if there's anywhere with a similar headset which you could test out.

Microphone only works with headphones plugged in

I've been using my Xperia Z5 for roughly 2 years without problems, but lately I've experienced a rather annoying issue regarding headphone use and the microphone (the one built into the phone, NOT one attached to a headphone):
After using the headphones to for example listen to music, the microphone will stop working, unless the headphones are plugged in. This is regardless of app (I've tested: sound recorder app, Google Assistant and phone call). It doesn't seem to be because the phone thinks the headphones are connected because: (I) it uses the built in microphone when the headphones are connected, (II) the speakers function as normal without headphones.
The only way to fix this, seems to be a reboot. After that the microphone works until headphones are used again.
Sony support suggested resetting the phone, however this didn't help. I've also tried searching both Google and XDA, but haven't found anyone else with the same problem.
The only thing that's changed since the issue started appearing, is that I janked on the connector on my headphone cable, which meant it got a bit loose. This in turn means it can disconnect if the connector or cable is moved in a certain way (though I haven't yet been able to figure out the exact movement or if it's the connector or the cable). I've already ordered a replacement cable.
I think the problem may be related to this disconnect that happens when the headphones are still plugged in. However, after this occurs, it doesn't matter what headphone/set is used, and plugging in a headphone WITH a microphone will function without issues (though disconnecting will still make the built in mic stop working).

Categories

Resources