Sooo I recently got a Z Ultra. I decided to try putting it into water. To test out, no? Then the screen became darker and darker, now it won't turn on and it stays black. It still works if I plug using USB. What should I do now?
what about warranty ?!
Don't plug in the charger. Potential water + electricity is not a great combo. Open the right flap (the one where you insert your SIM and SD card) and check the color of the small square. Is it white or pink/red?
LordManhattan said:
Don't plug in the charger. Potential water + electricity is not a great combo. Open the right flap (the one where you insert your SIM and SD card) and check the color of the small square. Is it white or pink/red?
Click to expand...
Click to collapse
It's white. And on the box, it said "Water resistance". I'm not going to be fooled by bad advertisement. I'm sure that all the places I need to close are closed. The phone still vibrating. It just that I can't boot it up and the screen are black. Sometimes I hold Power and Volume Up then I hold Power, the Sony logo flickered.
Edit 1: Okay I managed to turn it on. Normally. So all the buttons were working normal, the touchscreen buttons such as Back and Home and that other button works because it vibrates when I touch it.
thegazer000 said:
It's white. And on the box, it said "Water resistance". I'm not going to be fooled by bad advertisement. I'm sure that all the places I need to close are closed. The phone still vibrating. It just that I can't boot it up and the screen are black. Sometimes I hold Power and Volume Up then I hold Power, the Sony logo flickered.
Edit 1: Okay I managed to turn it on. Normally. So all the buttons were working normal, the touchscreen buttons such as Back and Home and that other button works because it vibrates when I touch it.
Click to expand...
Click to collapse
What firmware are you on?
LordManhattan said:
What firmware are you on?
Click to expand...
Click to collapse
The stock firmware that suppose to come with the machine. Android 4.2.2. I tried red-button reset, doesn't work
thegazer000 said:
The stock firmware that suppose to come with the machine. Android 4.2.2. I tried red-button reset, doesn't work
Click to expand...
Click to collapse
Yeah, you're on a very old firmware. Update to 4.4.2 (.757). The earlier firmwares had issues with some "SOD" (Sleep Of Death) which means that the display would stop working, but the phone would still be on. It was solved a long time ago, but you're still on an old firmware, so go ahead and update using Sony PC Companion.
LordManhattan said:
Yeah, you're on a very old firmware. Update to 4.4.2 (.757). The earlier firmwares had issues with some "SOD" (Sleep Of Death) which means that the display would stop working, but the phone would still be on. It was solved a long time ago, but you're still on an old firmware, so go ahead and update using Sony PC Companion.
Click to expand...
Click to collapse
But it SUPPOSE to like, show "SONY" logo at boot up? This thing doesn't have anything.
thegazer000 said:
But it SUPPOSE to like, show "SONY" logo at boot up? This thing doesn't have anything.
Click to expand...
Click to collapse
I have no idea since i've never had any issues with SOD, but you're still on an ancient firmware, so update to the latest one or don't even expect to get help. I'm not going to try to help you when you can solve it (possibly) by updating to a newer firmware where this has been solved. If it's still not working after the update, THEN we can try to figure out what's going on.
LordManhattan said:
I have no idea since i've never had any issues with SOD, but you're still on an ancient firmware, so update to the latest one or don't even expect to get help. I'm not going to try to help you when you can solve it (possibly) by updating to a newer firmware where this has been solved. If it's still not working after the update, THEN we can try to figure out what's going on.
Click to expand...
Click to collapse
Kay, I'm doing exactly what you said. I'll pray.
So yeah. It's still blackish. "Water resistance". And the water still somehow leak into the screen.
So water got in? What color is the water indicator?
- White = No contact with water
- Pink/Red = Contact with water
Your warranty is also dead if it's pink/red.
Sent from my C6833
LordManhattan said:
So water got in? What color is the water indicator?
- White = No contact with water
- Pink/Red = Contact with water
Your warranty is also dead if it's pink/red.
Sent from my C6833
Click to expand...
Click to collapse
My water indicator is white. I brought it to my country Sony Center, They said the contact from screen to the machine is bad (?) They said that they must change the screen but they don't know if it'll work. I'm in a country that's different from where I bought the phone so I have to pay. A lot.
Will it be eligible if I send it back to where I bought it for warranty?
thegazer000 said:
My water indicator is white. I brought it to my country Sony Center, They said the contact from screen to the machine is bad (?) They said that they must change the screen but they don't know if it'll work. I'm in a country that's different from where I bought the phone so I have to pay. A lot.
Will it be eligible if I send it back to where I bought it for warranty?
Click to expand...
Click to collapse
Yeah, that should work just fine, but be aware that it might take awhile before you get it back. What country are you in, and where did you buy it?
Sent from my C6833
LordManhattan said:
Yeah, that should work just fine, but be aware that it might take awhile before you get it back. What country are you in, and where did you buy it?
Sent from my C6833
Click to expand...
Click to collapse
I'm living in Vietnam. I just talked to UK's Sony Customer Service and found out that my phone was built in italy and is eligible to go through repairs. I don't know if I have to pay for repairments or not but it should be free because it's the manufacturer's fault, not mine.
thegazer000 said:
I'm living in Vietnam. I just talked to UK's Sony Customer Service and found out that my phone was built in italy and is eligible to go through repairs. I don't know if I have to pay for repairments or not but it should be free because it's the manufacturer's fault, not mine.
Click to expand...
Click to collapse
Read my post in Xperia tablet Z forum. I think it can be repaired through pc companion.make sure that it can be set in flash mode.
what i did was : i turned off my tabZ for 2days. Put inside the plastic container with 4 bags of desiccants.. After that, since i can boot it up occasionally, i repaired it through pc companion...hope it helps some of you guys..
see the link below:
http://forum.xda-developers.com/showthread.php?t=2737758
So Sony doesn't care about me nor my faulty device. They adviced me to just throw 200$ and fix it here rather than taking responsible and fixing my device from the UK. It's THEIR FAULT. WHY DO I HAVE TO PAY AGAIN WHEN I HAVE A FAULTY DEVICE?
Here's the talk between me and the agent. I'm really mad atm.
http://pastebin.com/ZSCZUcsk
thegazer000 said:
So Sony doesn't care about me nor my faulty device. They adviced me to just throw 200$ and fix it here rather than taking responsible and fixing my device from the UK. It's THEIR FAULT. WHY DO I HAVE TO PAY AGAIN WHEN I HAVE A FAULTY DEVICE?
Here's the talk between me and the agent. I'm really mad atm.
http://pastebin.com/ZSCZUcsk
Click to expand...
Click to collapse
The agent did tell you the truth. You purchased your phone in the UK, so the warranty is valid in the UK, and not in Vietnam. They do not cover mailing it for free outside their area (which is logic), so you have to pay a regular fee to send it to the UK. By paying and sending it in a package through the regular mail, you should get some insurance too. I'm in Norway and whenever I send anything as a package (and pay), it's automatically insured for about $1000, so if it goes missing, they'll pay.
There's nothing unusual here. This is why you should think twice before you buy any electronics from a different country than yours, and you just had extremely bad luck this time around. Sony UK can't do anything because you're not located in the UK. It's not as straight forward as you like to think. You can either get it fixed in Vietnam or you can order the parts yourself and do it yourself. I would advice you to not do it yourself though.
Sent from my C6833
Related
Hey before I say anything at all I would appreciate all your help and I have looked everywhere and found no answer. My phone was working perfectly, until I got a T-Mobile update on my phone. I confirmed it and downloaded it. The update reset my phone to a white screen with a blue loading bar. I left it alone couple minutes later I get the phone and click the turn on button and nothing happens at all. The phone does absolutely nothing. It will not power on at all.
1. Pull battery
2. Pull sim
3. Pull sdcard
4. Plug in USB cord
5. Hold Vol+/Vol- and power button simultaneously.
6. Put battery back in and let go of power button when screen goes black after seeing the battery charge icon.
7. Search for Odin and 2.1 stock files.
8. Odin back to 2.1 Stock.
I tried that and it didn't work. even when i plug in the phone nothing happens. The phone does absolutely nothing at all. I don't think it could be the hardware because the phone was working perfectly.. Until I did the tmobile update.
so basically no buttons are lighting up? doesnt do the charging battery icon when plugged in without battery? if not go to tmobile slap the person behind the counter with you phone and politely ask for another.
enzozenuni said:
Hey before I say anything at all I would appreciate all your help and I have looked everywhere and found no answer. My phone was working perfectly, until I got a T-Mobile update on my phone. I confirmed it and downloaded it. The update reset my phone to a white screen with a blue loading bar. I left it alone couple minutes later I get the phone and click the turn on button and nothing happens at all. The phone does absolutely nothing. It will not power on at all.
Click to expand...
Click to collapse
What update and what Vibrant phone,the 4g?
Enzozenuni, sell me your vibrant.
Nothing Lights up. I installing the stock firmware. I know its not hardware or it can't be. I have the box and everything and the phone is in perfect condition.
If Tmobiles update bricked your phone, just tell them that and get a replacement. For all the people here who abuse the replacement system, you're one of the few here with a legitimate case. I've seen people here who've literally had their phone replaced six times due to THEIR idiotic mistakes. So you should have no trouble getting one.
Corrupted bootloader most likely...you're not gonna be fixing it with Odin. Take it to T-Mo.
Blkegk said:
Enzozenuni, sell me your vibrant.
Click to expand...
Click to collapse
How much will you give me?
enzozenuni said:
How much will you give me?
Click to expand...
Click to collapse
Hmm it makes me go Hmm you can have tmo replace it for the cost of sending it back. So why would you sell it for a lot less
nomadrider123 said:
Hmm it makes me go Hmm you can have tmo replace it for the cost of sending it back. So why would you sell it for a lot less
Click to expand...
Click to collapse
You can have it for 200$ plus shipping if you like.
enzozenuni said:
You can have it for 200$ plus shipping if you like.
Click to expand...
Click to collapse
Not even fully operational Vibrant's go that far, lmao.
jonathanhuerta4 said:
Not even fully operational Vibrant's go that far, lmao.
Click to expand...
Click to collapse
I guess depends where you live. Here in orlando they go for 250-320
enzozenuni said:
I guess depends where you live. Here in orlando they go for 250-320
Click to expand...
Click to collapse
not for a busted up one lol...you should fix it then sell it for more
jonathanhuerta4 said:
Not even fully operational Vibrant's go that far, lmao.
Click to expand...
Click to collapse
I just sold a water damaged one open and honest for $150 so I don't know where you are getting your numbers from unless your basis is from the upgrade or new contract price from t-mobile and I have also sold one that does not power on for $210 so they sell pretty good. I think his $200 is a fair price for the condition it's in
Blkegk said:
Enzozenuni, sell me your vibrant.
Click to expand...
Click to collapse
I have a vibrant that won't turn on. Any ideas how to bring it back to life?
thank u thank you
Cito11 said:
1. Pull battery
2. Pull sim
3. Pull sdcard
4. Plug in USB cord
5. Hold Vol+/Vol- and power button simultaneously.
6. Put battery back in and let go of power button when screen goes black after seeing the battery charge icon.
7. Search for Odin and 2.1 stock files.
8. Odin back to 2.1 Stock.
Click to expand...
Click to collapse
this might sound dumb but u are brilliant this worked for me thank u !!!!! lifesaver
mugenfiji0327 said:
I just sold a water damaged one open and honest for $150 so I don't know where you are getting your numbers from unless your basis is from the upgrade or new contract price from t-mobile and I have also sold one that does not power on for $210 so they sell pretty good. I think his $200 is a fair price for the condition it's in
Click to expand...
Click to collapse
My vibrant won't light up at all. Tried everything and will not come back to life. Anyone want to buy it?
Why not GO TO T-MOBILE AND GET A FREE REPLACEMENT?
Hi XDA!
I've been reading bits through the forum for a little while, and used a few of the guides available on here to root my S2, as well as flash litening rom onto it.
for what its worth I'll try and give as much detail as possible, I was originally using MIUI, and then using CWM swapped to Litening Rom.
A few nights ago I dropped my S2, it landed on the top right corner and I could see a small crack across the display and it won't come on, and first it was blue lines and I could see some of the display through it, but now it stays black, the touchscreen did work for a while, but I've tried it now and nothing.
basically its done... I'm on the Optus $59 Plan and am going to send it in for repairs.
I have no backup from when I got the Phone, of the original software etc
So I need to restore it for repair.... I ordered the usb jig on monday so waiting for that to come in ; EDIT: No Outside links for a new user (Ebay Link to USB Jig)
So once I get that in, I need to go back to whatever is good for repairs.
What I am asking for:
links to appropriate files needed to get me to warranty standards.
basically some help to do it, I don't know much on the whole rooting and flashing scene, and probably jumped a bit ahead of myself with this, and now I'm stuck trying to fix it with no Display.... learned my lesson
I hope this is adequate, any further info that might be needed I would be happy to give
Thanks For Your Time!
Sean
Rotten luck!!!
If you can turn on your phone, then try using ODIN to flash a stock kernel.
As it shows on your PC if it's in contact with the phone.
Search forum's for further info.
Hope this helps
skippy140493 said:
A few nights ago I dropped my S2, it landed on the top right corner and I could see a small crack across the display and it won't come on, and first it was blue lines and I could see some of the display through it, but now it stays black, the touchscreen did work for a while, but I've tried it now and nothing.
<snip>
What I am asking for:
links to appropriate files needed to get me to warranty standards.
Click to expand...
Click to collapse
You dropped and broke your phone and you think that Samsung/your operator are going to repair it under warranty? Good luck.
Warranty Card said:
The warranty is not applicable in cases other than defects in material design and workmanship. The warranty does not cover the following:
Periodic checks, maintenance, repair and replacement of parts due to normal wear and tear.
Abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Samsung's instructions for usage and maintenance.
Click to expand...
Click to collapse
He could have an extended warranty for things like an accident. They do exist, you know.
From Denmark with wishes of love and happyness.
flemmingski said:
He could have an extended warranty for things like an accident. They do exist, you know.
From Denmark with wishes of love and happyness.
Click to expand...
Click to collapse
correct, I have Insurance on the phone through my carrier
EDIT to avoid double posting:
flemmingski said:
Rotten luck!!!
If you can turn on your phone, then try using ODIN to flash a stock kernel.
As it shows on your PC if it's in contact with the phone.
Search forum's for further info.
Hope this helps
Click to expand...
Click to collapse
What about the firmware? I will need to change that too won't I?
either way I'm stuck at nothing till the jig arrives
skippy140493 said:
What about the firmware? I will need to change that too won't I?
Click to expand...
Click to collapse
Yes, you need stock kernel and stock firmware.
To be honest i doubt they'll care, the phone was dropped and the screen was broken, this is the reason for the repair. What firmware the phone is running is surely irrelevant it's a hardware problem not software related???????
skippy140493 said:
correct, I have Insurance on the phone through my carrier
Click to expand...
Click to collapse
Joey2o11 said:
To be honest i doubt they'll care, the phone was dropped and the screen was broken, this is the reason for the repair.
Click to expand...
Click to collapse
Indeed. Check your insurance policy.
Insurance != Warranty.
Hi guys, my phone is flashed so I guess that will make this whole process painful...
But here is the story, I have omega version 12.1 I think (maybe 11 or 13) it has been on my phone for 1 + months now, so I am fairly certain it isn't anything to do with firmware. Phone wont turn on, wont go into download mode or anything. I have tried taking the battery out and leaving it out for 5 minutes, still nothing.
It was working fine before I went to bed, had 10 percent battery and was just on home screen when I put it on charge, not in app or anything. Then seems to be hard bricked after waking up, so happened sometime overnight.
I am not with a carrier, brought it locally outright at my local consumers electronics store (JB-HI-FI)
Since it is hard bricked to the point it wont turn on in download mode does that mean there is no way for them to know it is flashed unless they fix it (in which all is ok)?
Never done a warranty return, do I just take it into store and they send it off? How long will this take?
On top of all this I cut my old sim doown using a cutting template, and it appeared to slide in fine, but after trying to remove it today the push eject isn't working, and tips to get this out, doesn't appear to be enough room to grip it with tweesers.
Thanks.
So as we keep on saying in all posts, the next step u have to make is try with an usb jig.
U know what is that?
xopito_cc said:
So as we keep on saying in all posts, the next step u have to make is try with an usb jig.
U know what is that?
Click to expand...
Click to collapse
No, have never heard of one. Just talked to samsung live chat and they said to have a proper diagnostic to take it down to a service centre, would anyone recommend this, or try this jig thing first?
Nicholas68 said:
No, have never heard of one. Just talked to samsung live chat and they said to have a proper diagnostic to take it down to a service centre, would anyone recommend this, or try this jig thing first?
Click to expand...
Click to collapse
Since it's already harbricked, i'd say just turn it in and let Samsung fix it for you. It is under warranty, and last time i brought in my i9000 that I bricked, they just replaced the phone. the jig is ok only if you already know where to get one or how to make one, but if you have to go out of your way for it, just use the warranty.
Sent from my LG-LU6200 using xda premium
JiroPrinz8 said:
Since it's already harbricked, i'd say just turn it in and let Samsung fix it for you. It is under warranty, and last time i brought in my i9000 that I bricked, they just replaced the phone. the jig is ok only if you already know where to get one or how to make one, but if you have to go out of your way for it, just use the warranty.
Sent from my LG-LU6200 using xda premium
Click to expand...
Click to collapse
Ok, Think that is best, can't really go without phone for 2-3 weeks while waiting for a JIG to arrive.
Just a few questions about the service centre, do you think they will ask me if I have flashed the phone? Cause I'm afraid they will think the brick was caused by that (could be) but probably unlikely since it died during the night a month after its latest flash.
If they do get it working will they go in and check the flash counter? Then what happens?
And lastly, if they ask me if I have flashed it should I lie and say no?
Thanks for the help.
I ordered my jig from ebay from overseas but it arrived in a few days.
I am in Melbourne city btw, pm me if you are too. I can lend you mine.
Sent from my GT-I9300 using xda app-developers app
priyana said:
I ordered my jig from ebay from overseas but it arrived in a few days.
I am in Melbourne city btw, pm me if you are too. I can lend you mine.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Nope brisbane here, thanks for the offer though. What would the chances be of a JIG fixing it though, cause I have a feeling the mainboard has died. Kinda wish I didn't turn off the red LED charging light, apparently some others who's phones hardbricked the light still turned on showing some sign of life.
Any suggestions on sorting out the micro sim card issue now, assume I have to get it our before taking it to service centre, or just leave it in for them to fix?
priyana said:
I ordered my jig from ebay from overseas but it arrived in a few days.
I am in Melbourne city btw, pm me if you are too. I can lend you mine.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Does the jig work on s3? I have an old one from s2 and if I'm not wrong is not working on s3...
Sent from my GT-I9300 using Tapatalk 2
ceo.mtcl said:
Does the jig work on s3? I have an old one from s2 and if I'm not wrong is not working on s3...
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
-it will force the S3 in download mode
BUT
-it will not reset the flash counter like with S2
Got a little bit of good news, this might help other people out with jammed sim cards, NO damage and worked like a treat.
In the top of the sim card holder down the bottom left there is a little circle around one mill wide, got a sharp thumbtack and pushed it gentelly into the sim card, the just applied a little pressure and the sim card started to slide up, was very easy, had a great grip on the sim cad and no damage done trying to grab it with needle nose pliers like I read elsewhere, now to get the phone replaced or unbricked.
Thinking about it more I think it is a hardware fault, cause I had flashed the correct version of omega for international S3, I havn't had any wrong signs like freezing or crashing, been working flawlessly for over a month, then out of the blue completely dead. So I think I will just go into the service centre and tell them I suspect the motherboard has died, or the charger port (didn't charge over night), dont have a spare battery to test with though).
http://lifehacker.com/5940308/save-a-bricked-phone-using-paper-clips-and-pencil-graphite
Just a post tyat i found today..not sure if it ll work or not.
Sent from my GT-I9300 using xda app-developers app
That video is pretty cool, don't have an old connector to try it, but seeing as my phone didn't hard brick from a flash going wrong while flashing or wrong firmware or anything I have a feeling a JIG or similar wont work. Would try it if I had the connector though.
How often do batterys and charger ports fail, cause that could be another reason I guess.
Nicholas68 said:
Ok, Think that is best, can't really go without phone for 2-3 weeks while waiting for a JIG to arrive.
Just a few questions about the service centre, do you think they will ask me if I have flashed the phone? Cause I'm afraid they will think the brick was caused by that (could be) but probably unlikely since it died during the night a month after its latest flash.
If they do get it working will they go in and check the flash counter? Then what happens?
And lastly, if they ask me if I have flashed it should I lie and say no?
Thanks for the help.
Click to expand...
Click to collapse
Exactly. There were no problems with the flashing part, i think ypu have a hardware issue.
They didn't ask me anything really, just asked what happened prior to the phone dying.
But i was ready to lie my ass off.. lol!
Dont say anything about flashing. They wont even bother trying to flash the phone if they dont get it into download mode.
Sent from my LG-LU6200 using xda premium
JiroPrinz8 said:
Exactly. There were no problems with the flashing part, i think ypu have a hardware issue.
They didn't ask me anything really, just asked what happened prior to the phone dying.
But i was ready to lie my ass off.. lol!
Dont say anything about flashing. They wont even bother trying to flash the phone if they dont get it into download mode.
Sent from my LG-LU6200 using xda premium
Click to expand...
Click to collapse
Ok, thanks for the info, I've tried everything besides a JIG to try get it into a download mode, so I doubt they will get it into download mode, Ive seen a couple of other cases where the S3 has had a mainboard issue, only other thing is in the last week I have been using the wall charger where as I normally use the computer and usb, so not sure if this could link to it though, might have got a power surge, but had no storms in months so unlikely and the fuse box is modern with pretty good protection. Ill just go in and tell them it was working one night, and dead when I woke up the next morning, which is the truth. And if they ask if its flashed, ill miss understand them and say, not the screen wasn't flashing/flickering when it died, I was asleep
Reality is though if they get the phone to a restored point to where they can see the flash counter, then I no longer need their help to fix it.
One more question. At the service centres do they try fix it while I'm there, or do they tell s to come back in a few hours, or do they ring a few days later. And if they can't get it in download mode do they normally give you a replacement there? Or do they ship it off to get parts replaced and then ship it back taking weeks/months?
Thanks
I'd give the jig a chance. Just imho.
Btw it is very likely that the jig would arrive in, like, 24-48 hours if you choose the right seller, while other users already told you it's probably gonna take more then a few days (probably from 2 weeks to a month) for samsung to "close the ticket". In my experience only with apple you'd be up and running in less then a week.
Nicholas68 said:
One more question. At the service centres do they try fix it while I'm there, or do they tell s to come back in a few hours, or do they ring a few days later. And if they can't get it in download mode do they normally give you a replacement there? Or do they ship it off to get parts replaced and then ship it back taking weeks/months?
Thanks
Click to expand...
Click to collapse
I'm sure they will ask you to come back in a few days or even weeks. Don't think they will replace new unit for you. They will just replace the faulty part.
Sent from my GT-I9300 using xda app-developers app
I have the same issue so thought i would post here rather than starting a new thread.
Here's the story for mine. Working fine on current rom for about a month no issues at all. Today battery got to about 9% then switched off and i haven't been able to get it to turn on again, no download mode,no recovery, no charging led nothing at all.
I had to change my screen a couple of days ago, has been working fine with the broken screen for months, have i now voided my warranty?
A lot of faulty s3 i think... My s3 suddenly died last night. Battery is around 90+. Check the phone and it's not responding. Power button doesn't work. Doesn't even go to download mode or recovery mode. I'm running on stock ICS with root only. Sad part is I don't have any access for a jig right now. So can't test it. Bought this phone in SG and I'm in the Philippines right now. Warranty is good for SG only. Dec would be my next trip back to SG. By then no S3 as of now. For a phone I'm getting depressed LOL!
over the air jellybean brick my phone unrooted unflashed phone
BEWARE EVERYONE!! when updating to jellybean some do go very wrong! not all! but some do!! and it will brick your phone!! i updated over the air.. and for a few days. my phone kept on freezing! and locking up! one night i went to bed woke up and the phone was stuck on the boot screen! i thought thats weird took battery out, put back in, as ya do.. nothing took sim out and back in nothing... so only option was to reapair it through kies. put serial in and model number in it found the sortware. i downloaded it. told me to put phone in recovery mode.. so i did,kies said it was gonna install it to my phone.. but everytime it tryed to install it kept on saying it couldnt find my phone.. i tryed this all day long used different usb ports. different computers. to know avail, so my only option was to take it in for repair.. so i took it back to phones 4 u! they sent it away, i waited over 2 weeks! which was undiscrible it was like i lost my right arm with no phone! as you can imagine.. than the repair center turned round and said that the phone has been rooted! which it hadnt!! and they said this in order to brake the terms and conditions of my warentee so phones 4 u can get out of giving me a new handset. so they all save money!! i wouldnt do that to a 500 pound phone!! the phone does everything you could want from a phone! im launching a full investigation into this matter.. and have writen a formall complaint to phones 4 u headoffice, and will be contacting trading standards, ofcom, watchdog, and the ombudsman, and plaster it on all the forums ,social networking sights i can think of, to give them as much bad press as possible!! untill my problem is resolved and i will restore there name and clear it once they have done the right thing by me
I am afraid I can also report a bricked S3 here.
Rooted two weeks ago, but did not yet install a rom. Didn't Triangleaway yet aswell.
Same problem as described, I was browsing the net, and suddenly, screen went black (off). Could not get it powered on anymore. (nor in download/recovery mode)
So i brought it to the local telecom service center of my office, they could tell me the battery was fine and the buttons were working but they never saw one in this state.
So they are sending it to a samsung repair company.
This was two days ago, heard nothing yet, but I am very curious if I will get repaired or if I need to pay because of the rooting.
Will post the result if I know more.
Does anyone know if this problem also happens to people who did not root?
hi i've sent my sgs2 to repair because it's dead (here explanationhttp://forum.xda-developers.com/showthread.php?t=2130440)
samsung says not defect(working properly)
repair center tell me: I have just chased your handset up with samsung and unfortunately your handset is not powering up due to a broken screen, we can get this fixed for you but will cost £100+VAT, would you like us to go ahead with the repair??
i can't undestand why i have to pay for repair my screen's phone if it is faulty and don't work anymore, i didn't do nothing never rooted never do nothing.
Anyone can't confirm me if the problem's explanation can be resolved with a screen replace?
thank in advance
ambrothehacker said:
hi i've sent my sgs2 to repair because it's dead (here explanationhttp://forum.xda-developers.com/showthread.php?t=2130440)
samsung says not defect(working properly)
repair center tell me: I have just chased your handset up with samsung and unfortunately your handset is not powering up due to a broken screen, we can get this fixed for you but will cost £100+VAT, would you like us to go ahead with the repair??
i can't undestand why i have to pay for repair my screen's phone if it is faulty and don't work anymore, i didn't do nothing never rooted never do nothing.
Anyone can't confirm me if the problem's explanation can be resolved with a screen replace?
thank in advance
Click to expand...
Click to collapse
Well the warranty in some places is only 12months...
Also, did you purchase the phone first hand..??
Can the you get the phone into download mode or recovery mode..http://forum.xda-developers.com/showthread.php?t=1134290..???
Its very strange...get it checked at some local mobile expert who knows his stuff...
if he too says its screen problem...then whether you did anything or not to spoil it, its really not going to matter to samsung...you'll just need to pay up and replace screen..
Press Thanx if i helped..
umair241995 said:
Well the warranty in some places is only 12months...
Also, did you purchase the phone first hand..??
Can the you get the phone into download mode or recovery mode..http://forum.xda-developers.com/showthread.php?t=1134290..???
Its very strange...get it checked at some local mobile expert who knows his stuff...
if he too says its screen problem...then whether you did anything or not to spoil it, its really not going to matter to samsung...you'll just need to pay up and replace screen..
Press Thanx if i helped..
Click to expand...
Click to collapse
I bought the phone from a physical store, the phone is still in warranty, i can't get the phone into download or recovery pc can't see nothing (and because of this i don't think the screen is the problem) if the problem is only the screen i have to see my phone when pugged on the pc don't you think?
Well i think that if i buy a phone and after a year the screen don't work anymore is a samsung problem not mine.
Complain to Samsung......and this aint samsung complaints dept.
theunderling said:
Complain to Samsung......and this aint samsung complaints dept.
Click to expand...
Click to collapse
i want only to know if it's possible that a faulty screen compromise all the phone, so my pc can't see the phone in any way, vibration don't work audio don't work...if it work properly without screen these things have to work
I bought the unlocked Samsung Galaxy SIII from Newegg.com. One day (of course just after the one year mark) while the phone was just sitting there, it decided to shutdown. Then I am not able to start it ever again. Here below are things I've tried and I still cannot power it on.
1. Plugged the phone to my computer using USB and then tried to start by pressing power. Nothing happens.
2. Plugged the phone to wall charger and then tried to start by pressing power. Nothing happens.
3. While leaving the phone plugged into my computer, removed the battery and then tried the power button. Nothing happens.
4. While leaving the phone plugged into wall charger, removed the battery and then tried the power button. Nothing happens.
5. Tried the reset routine of holding volume up, power, and home buttons at the same time for 90 seconds. Nothing happens.
6. Tried to start download mode by holding volume down, power and home button at the same time for 90 seconds. Nothing happens.
I've also sent the phone to a local mobile phone repair shop, and they couldn't get it started at all. The shop owner told me to contact Samsung directly, which I did, then Samsung told me this is an Australian version of the phone, so the only way to get it fixed is to contact Australian support. I am in the US, and sending the phone to Australia is not an option for me.
Any help to troubleshoot this phone is greatly appreciated. Thanks a lot!
Oh yeah, here are details of the phone:
Samsung Galaxy S3
Model Number: GT-I9300
SSN: -I9300GSMH
S/N: R31C50Z4XQF 12.05
I don't know what version of Android the phone is running.
Looks like an SDS. And btw... edit your post and remove the IMEI. Never ever post your IMEI on a public forum or anywhere else seen by the public.
SignetSphere said:
Looks like an SDS. And btw... edit your post and remove the IMEI. Never ever post your IMEI on a public forum or anywhere else seen by the public.
Click to expand...
Click to collapse
Thanks for pointing out the IMEI issue. I have already removed it from my post.
So what do I do now if it is a SDS? The phone never powers on.....
LannyLin said:
Thanks for pointing out the IMEI issue. I have already removed it from my post.
So what do I do now if it is a SDS? The phone never powers on.....
Click to expand...
Click to collapse
Hate to say this but you now have a expensive paperweight there... unless you know someone who can JTAG repair your phone then you can't do anything else. You can also try handing it again to a Samsung repair center and have it replace it's motherboard for a fee. I just don't know if they will replace it for sure since you said that it's an australian model.
SignetSphere said:
Hate to say this but you now have a expensive paperweight there... unless you know someone who can JTAG repair your phone then you can't do anything else. You can also try handing it again to a Samsung repair center and have it replace it's motherboard for a fee. I just don't know if they will replace it for sure since you said that it's an australian model.
Click to expand...
Click to collapse
Did some more research. You are probably right that I got the SDS. And it's too bad that the phone is already dead, so I can't do any patches.
I did find this repair shop who can replace the eMMC for 150 bucks. I think I am going to give that a try. Have you heard of them?
mobiletechvideos.mybigcommerce.com
LannyLin said:
Did some more research. You are probably right that I got the SDS. And it's too bad that the phone is already dead, so I can't do any patches.
I did find this repair shop who can replace the eMMC for 150 bucks. I think I am going to give that a try. Have you heard of them?
mobiletechvideos.mybigcommerce.com
Click to expand...
Click to collapse
Never heard of them, sorry.