Screen of Death - Xperia Z2 Q&A, Help & Troubleshooting

Hi all,
Had the phone for a few weeks, no problems at all until today. Recieved a magnetic charging adaptor (the one that the micro USB plugs into) and that connects to the side of the phone.
Within seconds of this happening the screen turns off and since then i cant get it to turn back on. Ive tried the following:
1. Remove sim card and storage card
2. Power button pressed for more than 10 seconds
3. Power button and volume up same time for more than 10 seconds
4. Power button and volume down same time for more than 10 seconds
Im at a loss how to fix this. Battery was more than 80% when it happended so its not that but when on charge, i get a flashing red light (never seen before, different to the orange solid charging light).
Is it bricked etc.
I havent tried a hard reset (little red button) but dont want to lose my data so leaving that as a last resort
Ps Phone is stock, not flashed, rooted etc and no dodgy apps to corrupt the phone in any way
I would be willing to send to Sony but if they are just going to do a hard reset, id rather attempt that myself and save weeks in waiting for them to do this.
Any ideas greatly appreciated

Little red button is like a restart, you wont loose anything by pressing it
Sent from my D6503 using Tapatalk 2

feis said:
Little red button is like a restart, you wont loose anything by pressing it
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
sorry should of mentioned ive tried this without success. Screen still wont turn on (i assume phone too as i cant hear any sounds) and still have the red flashing light.
What i meant before was that i havent pressed the red button for 3 seconds to simulate a hard reset (well i read that somewhere on net as to how to hard reset it)

Update: I cant even hard reset it, nothing happens so its definitely bricked
Hopefully only being 1.5 weeks old, ill get a replacement vs Optus/Sony trying to fix it.

I hope this helps but if you plug it in while pressing the vol+ button does the led turn blue? if it does then do that and fastboot reboot

Did you plug it in the right way round?
Sent from my D6503 using Tapatalk

corallus said:
Did you plug it in the right way round?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Sony are pretty good in Australia. You should have a 30 day handset guarantee and instant replacement. :good:

harrold11237 said:
I hope this helps but if you plug it in while pressing the vol+ button does the led turn blue? if it does then do that and fastboot reboot
Click to expand...
Click to collapse
Unfortunately its either no light or flashing red when plugged on charge. vol+ or any combination of vol-, vol whilst holding power etc all do nothing
I used to be able to bring my S3 back from death and that was rooted, custom kernel, ROM etc so disappointed this new stock Sony died in less than 2 weeks

corallus said:
Did you plug it in the right way round?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Yep although without being plugged in the magnetic connector will adhere either way. The one i have has the symbol facing up but if you were in a hurry, fumbling around at night whilst putting it on charge etc, i wouldnt have thought it would fry the motherboard so that it bricks the phone.
Im paranoid about the magnetic charging option.
In future ill just stick with the microUSB lol

cheetah2k said:
Sony are pretty good in Australia. You should have a 30 day handset guarantee and instant replacement. :good:
Click to expand...
Click to collapse
Ordered it from Optus so they will send a reply paid packaging, i send back my phone and within 3 business days they'll send it back fixed (if easily done which i know its not) or a replacement.
Alternative, go into an Optus shop with their purchase order, papaerwork when purchased etc and if they believe its faulty, they'll issue a new one (id be shocked if they can turn it on).
They said after 30 days its a more difficult process.
I even had a tempered glass screen protector on it but cant be bothered trying to fight for that. I just want a new phone but annoyed i lost photos, videos and other files that was stored internally. I have no way to retreive, back it up now.
Im keeping everything backed up and on my SD card from now on. Dont trust the internal storage for situations just like this

I used similar adapter with z1 and if I connected wrong way it would cause phone to cut out and reset.
The little Red button, plug your phone in correct USB charge port and press and hold the red reset switch for 10 seconds.
Sent from my D6503 using Tapatalk

corallus said:
I used similar adapter with z1 and if I connected wrong way it would cause phone to cut out and reset.
The little Red button, plug your phone in correct USB charge port and press and hold the red reset switch for 10 seconds.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I know its magnetic etc but really wouldnt have thought it would cause a reset or im my case a bricked phone (and in my case i had it turned around the right way).
I tried again and held the red button down for 10 seconds and on second attempt 20 seconds whilst on charge but unfortunately nothing.

Warranty it, and I wouldn't mention the magnetic charger if I were you.
Sent from my D6503 using Tapatalk
---------- Post added at 12:23 PM ---------- Previous post was at 12:22 PM ----------
It's only held in by magnets, the connections are still + & - either side.
Sent from my D6503 using Tapatalk

corallus said:
Warranty it, and I wouldn't mention the magnetic charger if I were you.
Sent from my D6503 using Tapatalk
---------- Post added at 12:23 PM ---------- Previous post was at 12:22 PM ----------
It's only held in by magnets, the connections are still + & - either side.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Agreed

Just a second, there's a wrong way and a right way of connecting these magnetic chargers?
That would be terrible and such an easy mistake to make!
At the very least there should be a glow in the dark "THIS WAY UP!" sticker on it, plus a red warning letter to accompany it!

I wouldn't think so but in this case it's irrelevant anyway as it was correct way up.
Sent from my D6503 using Tapatalk

naujoks said:
Just a second, there's a wrong way and a right way of connecting these magnetic chargers?
That would be terrible and such an easy mistake to make!
At the very least there should be a glow in the dark "THIS WAY UP!" sticker on it, plus a red warning letter to accompany it!
Click to expand...
Click to collapse
My thoughts exactly.no warning label, disclosure etc. It was daylight so was watching what I was doing as I just received it, first time using but I can imagine many fumbling around connecting it before sleeping, maybe in the car or just in a rush applying it.
It's like the micro usb cable, who looks when connecting it to the phone,I don't. If it doesn't fit,I just turn it around and connect it. Besides a magnetic dock which forces you to connect it a certain way I definitely won't use a magnetic adaptor ever again, far to easy to stuff up and in my case it stuffed up my phone even though it was connected properly so it's like Russian roulette lol
Sent from my GT-I9300

Tell you what I'll test this now. Gimme 2 mins. If I don't reply I fooked my phone.
Sent from my D6503 using Tapatalk
---------- Post added at 10:15 PM ---------- Previous post was at 10:09 PM ----------
It just doesn't charge if wrong way round. No reset, no shutdown, nuttin'.
Sent from my D6503 using Tapatalk

corallus said:
Tell you what I'll test this now. Gimme 2 mins. If I don't reply I fooked my phone.
Sent from my D6503 using Tapatalk
---------- Post added at 10:15 PM ---------- Previous post was at 10:09 PM ----------
It just doesn't charge if wrong way round. No reset, no shutdown, nuttin'.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
You're brave lol. In my situation though it was instant when the phone died when correcting the charger.
Either faulty charger or phone, hardware fault.
I'm still not going to try again when I get a new phone lol
Sent from my GT-I9300

Not brave, 2 dead pixels. Looking for the excuse to warranty it ?
Sent from my D6503 using Tapatalk

Related

Can power off fully....

Issue: when I power down it doesn't fully power down or something. As soon as I plug in charger after power down it starts powering up on it's own. In other words I can never get the battery charging indicator it just powers right back up.
I had this issue with my epic to, so it's something I'm removing or doing. Never could figure it out. I can be the only with this issue. I believe developers found something about the reboot button and canceling. It's like when you choose reboot than cancel you get stuck with this issue.
I'm rooted with the over clock kernel, and v2 of two chumps ROM.
I removed everything att and nearly every thing Samsung except for task manager. Have a bunch of frozen apps as well.
Sent from my SAMSUNG-SGH-I717 using xda premium
I had this same problem - but only when using a specific aftermarket charger. Another aftermarket charger and the stock charger were fine.
troyolson92 said:
Issue: when I power down it doesn't fully power down or something. As soon as I plug in charger after power down it starts powering up on it's own. In other words I can never get the battery charging indicator it just powers right back up.
I had this issue with my epic to, so it's something I'm removing or doing. Never could figure it out. I can be the only with this issue. I believe developers found something about the reboot button and canceling. It's like when you choose reboot than cancel you get stuck with this issue.
I'm rooted with the over clock kernel, and v2 of two chumps ROM.
I removed everything att and nearly every thing Samsung except for task manager. Have a bunch of frozen apps as well.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Why do you want to charge powered off?
Sent from my SAMSUNG-SGH-I717 using xda premium
Why wouldn't he? Do you think everyone leaves their phone on 24/7? I don't.
techntrek said:
Why wouldn't he? Do you think everyone leaves their phone on 24/7? I don't.
Click to expand...
Click to collapse
First person I've ever heard of.
Sent from my SAMSUNG-SGH-I717 using xda premium
And you are the first person I've ever heard of that thinks people leave their phones on all the time.
techntrek said:
And you are the first person I've ever heard of that thinks people leave their phones on all the time.
Click to expand...
Click to collapse
I have to leave mine on 24/7 as i am the emergency contact for our business.
Sent from a Galaxy far, far away!
good to see im not the only one with this problem, Ive got 5 different cables that im going to try out today using both the OEM wall charger and my computer to test and see if its just certain cables that are causing this boot loop issue
lastdeadmouse said:
First person I've ever heard of.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Same for me. Why would somebody leave the phone off? Maybe he/she doesn't need the phone at all.
Projectdwnshft said:
good to see im not the only one with this problem, Ive got 5 different cables that im going to try out today using both the OEM wall charger and my computer to test and see if its just certain cables that are causing this boot loop issue
Click to expand...
Click to collapse
I guarantee its the charger and not the cable. When I discovered my one charger had this problem I swapped the cable to another charger. Both chargers have a USB outlet and aren't hard-wired. Same cable, but now no problem.
---------- Post added at 01:40 PM ---------- Previous post was at 01:37 PM ----------
CyberGhos said:
Same for me. Why would somebody leave the phone off? Maybe he/she doesn't need the phone at all.
Click to expand...
Click to collapse
Mine is on 18 hours a day and never leaves my side the whole time. Been that way for 18 years. But when it is time for bed it goes off. I have a land line if someone has an emergency and must contact me.
techntrek said:
I guarantee its the charger and not the cable. When I discovered my one charger had this problem I swapped the cable to another charger. Both chargers have a USB outlet and aren't hard-wired. Same cable, but now no problem.
---------- Post added at 01:40 PM ---------- Previous post was at 01:37 PM ----------
Mine is on 18 hours a day and never leaves my side the whole time. Been that way for 18 years. But when it is time for bed it goes off. I have a land line if someone has an emergency and must contact me.
Click to expand...
Click to collapse
so your saying that my computer is the one thats causing the boot loop while trying to get a full charge from a fully dead battery? cause that is my issue atm but it seemed to only happen with this one specific cable
My griffin charger (http://www.amazon.com/Griffin-Power...9U8Q/ref=sr_1_1?ie=UTF8&qid=1331680656&sr=8-1) causes the phone to power back on, but I was only trying to power it off one day while it was charging at work.
Side story: forgot my wall chargers at home. Was a boring 12 hour security shift with the power this thing tends to pull off the charger.

phone shutdown, wont power back on

OK so I was streaming radio via TuneIn Pro, like I do every weekday, and in the middle of listening the device shut itself off and now wont turn back on. had it charging over night. I tried the voldwn+pwr for 30 seconds, tried just holding the power button down for 10 second, then tried holding down for 30sec
when plugged into the wall I get no activity light, no button lights, or screen lights
phones unlocked with most recent build of CM10.1
I cant find specific instructions on hard resets for the one so I was following the ones I found for the s/x, anything else to try?
hardware issues
its hareware issues?
When you hold the power button (or any button) do the sensor buttons flash? Does anything happen?
Grumpy Bob said:
When you hold the power button (or any button) do the sensor buttons flash? Does anything happen?
Click to expand...
Click to collapse
nothing happens, Ive left it plugged into the wall charger all day now, and when pressing or holding (10sec, 30sec, 60min) power button down no sensor button lights flash and no charge/notification lights flash.
Other than trying to hold pwr+vol down+vol up at the same time, or a random combo of those, I'm outta suggestions...
Did you try plugging it into your PC? Does the PC recognize it?
yeah I started the warranty replacment procedure. might actually have a replacement tomorrow
tried a couple PCs - no go on Win7, WinXP, or even Ubuntu 12.10
thanks for the help
jbe4 said:
yeah I started the warranty replacment procedure. might actually have a replacement tomorrow
tried a couple PCs - no go on Win7, WinXP, or even Ubuntu 12.10
thanks for the help
Click to expand...
Click to collapse
I had this same issue. I would love to know how and what you did to get yours this way.
I went and tried a few ROMs. The last being the PAC (International) ROM v1.6 with the newest gapps.
It was working for for a day and then the battery died and it won't boot or show anything at all on the screen when holding down any buttons.
They want to replace it via warranty with a like-new device, but I am not sure about that since I bought it 5 days ago. Heading to the AT&T store tomorrow morning to figure this crap out.
---------- Post added at 11:55 PM ---------- Previous post was at 11:46 PM ----------
jbe4 said:
yeah I started the warranty replacment procedure. might actually have a replacement tomorrow
tried a couple PCs - no go on Win7, WinXP, or even Ubuntu 12.10
thanks for the help
Click to expand...
Click to collapse
I checked out your past posts and looks like you came from CM10.1 which is the same thing as the PAC ROM basically....
Something could be going on there.
On android revolution HD Google edition i get random shutdown to
Sent from my HTC One using xda app-developers app
Try holding your phone under a very bright light to sort of overload the light/proximity sensor while trying to power on. I know it sounds crazy but that is a fairly well known solution to this type of problem if you search around.
Sent from my MB860 using xda app-developers app
In reference to your suggestion FanDroid, I am not getting any results so far, and I am in the same boat as the OP and as you can tell from my signature I already have a new phone and don't have the money to replace my One. I want to fix my One since my brother uses it the most now since I have my Note 3.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
I have tried all of the suggestions made from this thread, along side other suggests from other places. I still get no LED response, and the buttons do nothing, no matter what combination at any time period. I have even tried ringing it through Android Device Manager to see what that will do and no dice. I don't have the kind of money to just replace it.. but is there any other suggestions that might be able to revive my device?

[Q] DNA not turning on. What?!

I was using my phone earlier, and everything was normal. I put it in my pocket when using my computer, but when I pulled it out to use it, the device was off. I pressed the power button. Nothing. Held the power button down. Nothing. Held the power button + volume down. Nothing, again.
The phone was fully charged three hours ago when I unplugged it, and when I plug it in now there are no lights turning on.
I'm incredible confused and a bit scared. Has this happened to anyone else? What do I do?
Cremacious said:
I was using my phone earlier, and everything was normal. I put it in my pocket when using my computer, but when I pulled it out to use it, the device was off. I pressed the power button. Nothing. Held the power button down. Nothing. Held the power button + volume down. Nothing, again.
The phone was fully charged three hours ago when I unplugged it, and when I plug it in now there are no lights turning on.
I'm incredible confused and a bit scared. Has this happened to anyone else? What do I do?
Click to expand...
Click to collapse
Plug it in either to an outlet or the USB on your pc (I cant remember which) and hold the power button down until it comes back to life... Should work
What Rom and kernel are you running and are you overclocking?
.torrented said:
Plug it in either to an outlet or the USB on your pc (I cant remember which) and hold the power button down until it comes back to life... Should work
What Rom and kernel are you running and are you overclocking?
Click to expand...
Click to collapse
I'm using crDroid AOSP with cpalmer's kernel. No overclock or anything. I've had it for days without any problems.
And I have it plugged it, but nothing happens when I hold power button.
Cremacious said:
I'm using crDroid AOSP with cpalmer's kernel. No overclock or anything. I've had it for days without any problems.
And I have it plugged it, but nothing happens when I hold power button.
Click to expand...
Click to collapse
Try disconnecting the battery and reconnecting it if your comfortable with opening the phone it worked for someone else with this issue where the dna magically died.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
I'm a little afraid to try and open it in fear of damaging it more
But I also don't think I could open it since I don't have much in terms of tools.
Make sure you are holding the power button for at least 30 seconds. IF that doesn't work, try power and volume down for 30 seconds. If that doesn't work, leave on the charger for an hour, then try again, both plugged in, and unplugged
jasoraso said:
Make sure you are holding the power button for at least 30 seconds. IF that doesn't work, try power and volume down for 30 seconds. If that doesn't work, leave on the charger for an hour, then try again, both plugged in, and unplugged
Click to expand...
Click to collapse
Tried all of those with no luck...
I'm upset that this even happened. What could possibly cause the battery to just go dead like this?
Return it or get a replacement, there have been quite a few reports of battery / no power issues.
Sent from my HTC6435LVW using xda app-developers app
Most of them just reset the battery by disconnecting it and reconnecting it. I'm sure there is a way to reset it with a combination of buttons. Maybe go call htc the support is actually really good I haven't had any bad interactions with them in the 2 instances I called. This should also be covered on the year warranty and they should replace it for free since it has not been a year yet. I would call.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
I was able to take it to Verizon and get a replacement for free. I'll still kind of freaked out that it will happen again though...
My phone was rooted... So will Verizon know when they receive my old phone?
Sent from my HTC6435LVW using xda app-developers app
Unlikely
Cremacious said:
I was able to take it to Verizon and get a replacement for free. I'll still kind of freaked out that it will happen again though...
My phone was rooted... So will Verizon know when they receive my old phone?
Click to expand...
Click to collapse
It was a hardware failure, they'll probably send it back to HTC for refurbishment or recycling. It's unlikely that they will find out that you rooted it.
Cremacious said:
I was able to take it to Verizon and get a replacement for free. I'll still kind of freaked out that it will happen again though...
My phone was rooted... So will Verizon know when they receive my old phone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
If you can't turn it on they can't so I guess no one will know.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Cremacious said:
I was able to take it to Verizon and get a replacement for free. I'll still kind of freaked out that it will happen again though...
My phone was rooted... So will Verizon know when they receive my old phone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I had my phone just turn off and never turn on again and I sent it back and never heard anything from Verizon.
Sent from my HTC6435LVW using xda app-developers app
Did they replace on sight?
---------- Post added at 11:00 AM ---------- Previous post was at 10:46 AM ----------
Im having the same issue and I have opened it up already, well they replace then and there so they dont check it or do they send it out and you wait. I bought this back in August 4 so only about 2 months old. I didnt get insurance because I got it thru Best Buy and they dicked me over there. So i cant use Best Buy and was wondering can i even go thru Verizon for this?
masterchiefb117 said:
Did they replace on sight?
---------- Post added at 11:00 AM ---------- Previous post was at 10:46 AM ----------
Im having the same issue and I have opened it up already, well they replace then and there so they dont check it or do they send it out and you wait. I bought this back in August 4 so only about 2 months old. I didnt get insurance because I got it thru Best Buy and they dicked me over there. So i cant use Best Buy and was wondering can i even go thru Verizon for this?
Click to expand...
Click to collapse
well you did open it up, and they might find that out; pretty sure that will void the warranty. unless you are able to mend it back up. i screwed up my first dna and got a replacement since it wouldnt turn back on and they never found out
Verizon sent me a refurbished one and I sent in the broken one. It wasn't through insurance.
Sent from my HTC6435LVW using xda app-developers app
I called Verizon, they sent me a new one (new, not refurbished) with instructions on sending old one back. Everything was under warranty so I was never charged for anything.
Sent from my HTC6435LVW using xda app-developers app
I wouldnt be able to send mine it anyway. Theres a hair like crack on the screen and they wont send one out or they will but then they would see it then charge me the full price of the phone because of it. Customer negligence......
I am having this same problem
Cremacious said:
I was using my phone earlier, and everything was normal. The battery was at least about 70%, I put the phone in my pocket when using my computer, but when I pulled it out to use it, the device was off. I pressed the power button. Nothing. Held the power button down. Nothing. Held the power button + volume down. Nothing, again.
The phone was fully charged three hours ago when I unplugged it, and when I plug it in now there are no lights turning on.
I'm incredible confused and a bit scared. Has this happened to anyone else? What do I do?
Click to expand...
Click to collapse
I am having this exact issue with my Droid DNA. The circumstances are exactly the same. Two weeks ago, I stuck my phone into my pocket, took it out five minutes later and the device was off. Since then, Everything I've tried to get it to turn on has not worked. I even got a replacement battery however nothing.
When on the charger, all it does is blink the red light no matter how long I leave it on. I'm desperate as this phone is a second hand purchase and not on warranty. Also, I live in the Caribbean so I don't have many options for getting it fixed/replaced. I've tried every button combination, searched many forums and tried many suggestions.
Is there anybody who may have ANY other ideas to get this phone to work?
The phone is not rooted.
Verizon doesn't care if its soff and htc don'ts care. Verizon just isn't allowed to give you service if they know if soff.

[Q] ِDead Xperia Z Ultra

Hello
I have a Xperia Z Ultra, one week ago I installed new firmware with flashtools; after flashing I tried to turn the phone on but It didn't turn on
I tried to connect to flashtools again but didn't work.
I connected the phone into the charger for long hours after hours now when I connect the phone into the charger or usb cable the led notification just start blinking
when I connect the phone with usb into computer. it shows connect and disconnect, for ever and fast
Is there any way to fix my phone without open the back of the phone?
Are you sure, you have enough battery power?
Sent from my C6833 using xda premium
It's not dead. Could you please tell us what you did? What did you flash? Are you rooted? Is your bootloader unlocked?
Sent from my C6806_GPe using Tapatalk
prewed said:
Are you sure, you have enough battery power?
Sent from my C6833 using xda premium
Click to expand...
Click to collapse
when I flashed it, the phone had about 35%
after that I connected into charger for about 12 hours
LordManhattan said:
It's not dead. Could you please tell us what you did? What did you flash? Are you rooted? Is your bootloader unlocked?
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
I just flash the C6802_14.2.A.0.290_Generic_ME.ftf two days after buying.
NO ROOT , NO unlock
I did nothing
What happens when you push and hold VOL UP at the same time as you connect your Ultra to your computer? Does a blue LED light up?
Sent from my C6806_GPe using Tapatalk
LordManhattan said:
What happens when you push and hold VOL UP at the same time as you connect your Ultra to your computer? Does a blue LED light up?
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
no it doesn't
but when i connect it with usb I push and hold power and vol up, I can feel 3 vibration, if I hold them for long time after every 5 sec I can feel it again
EhsanXs said:
no it doesn't
but when i connect it with usb I push and hold power and vol up, I can feel 3 vibration, if I hold them for long time after every 5 sec I can feel it again
Click to expand...
Click to collapse
Okay, so your Ultra isn't actually off when you push those buttons and feel the three vibrations. It shuts completely down when you feel those vibrations. Do what I wrote in the previous post now. It has to be completely off for it to work. Again, look for the blue LED above the screen.
Sent from my C6806_GPe using Tapatalk
LordManhattan said:
Okay, so your Ultra isn't actually off when you push those buttons and feel the three vibrations. It shuts completely down when you feel those vibrations. Do what I wrote in the previous post now. It has to be completely off for it to work. Again, look for the blue LED above the screen.
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
It doesn't work with fast boot or flash mode
it just vibrations not any more, it wont turn off
after pushing those bottons, the led notification starts blinking, I can't turn the phone off
Open up the flap on the right and push the red button.
Sent from my C6806_GPe using Tapatalk
---------- Post added at 07:51 PM ---------- Previous post was at 07:50 PM ----------
You'll need something pointy. Its the red button with the SIM tray
Sent from my C6806_GPe using Tapatalk
LordManhattan said:
Open up the flap on the right and push the red button.
Sent from my C6806_GPe using Tapatalk
---------- Post added at 07:51 PM ---------- Previous post was at 07:50 PM ----------
You'll need something pointy. Its the red button with the SIM tray
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
It works like those buttons, right?
I used that but no change
EhsanXs said:
It works like those buttons, right?
I used that but no change
Click to expand...
Click to collapse
Yeah, it should power it off like the other key combo. Okay, so you're not connected to the computer when you power it off right? Because that won't work since the phone will try to charge the battery and boot up the charging screen, which it won't be able to do, and therefore begin with the red LED blinking.
Sent from my C6806_GPe using Tapatalk
LordManhattan said:
Yeah, it should power it off like the other key combo. Okay, so you're not connected to the computer when you power it off right? Because that won't work since the phone will try to charge the battery and boot up the charging screen, which it won't be able to do, and therefore begin with the red LED blinking.
Sent from my C6806_GPe using Tapatalk
Click to expand...
Click to collapse
that's right
what should I do?
I charged it about 12 hours
EhsanXs said:
that's right
what should I do?
I charged it about 12 hours
Click to expand...
Click to collapse
One think you can try is connect the phone to the PC, hold the volume up/down key and press the red rest key at the same time, might just catch the flashmode/fastboot.
I have also read that some times you have to let the phone run flat, charge with a wall charger, then try the flashmode.
I think the problem might be the lack of charge when you flashed the .290 ftf. I have seen the battery drop by over 40% on a flash of .290 - it does some weird thing with the calibration I think.
blueether said:
One think you can try is connect the phone to the PC, hold the volume up/down key and press the red rest key at the same time, might just catch the flashmode/fastboot.
I have also read that some times you have to let the phone run flat, charge with a wall charger, then try the flashmode.
I think the problem might be the lack of charge when you flashed the .290 ftf. I have seen the battery drop by over 40% on a flash of .290 - it does some weird thing with the calibration I think.
Click to expand...
Click to collapse
I tried but it didn't work. just show connect to the computer _ (not flash mode or fastboot)_ and disconnect, it repeats since the phone has connecting with pc
connect - disconnect-connect - disconnect- ....
EhsanXs said:
I tried but it didn't work. just show connect to the computer _ (not flash mode or fastboot)_ and disconnect, it repeats since the phone has connecting with pc
connect - disconnect-connect - disconnect- ....
Click to expand...
Click to collapse
Try to run the battery down and see if that shuts it off. It might take a very long time since there's no screen on to consume the battery power. But do try to run the battery flat.

[Q] Battery not responding while plug in? Cannot turn on my phone now!!

Hi everyone. I bought my Xperia Z2 (Taiwan Ver.) in Hong Kong.
It was still OK yesterday and sometimes I charged it,
it didn't detect and it's not charging. This may be the problem of my power line because I changed the other one and it worked.
And I charged it with the problem one and it showed "Charging".
This morning I just couldn't turn on my phone. I tried many plugs, USB lines and it showed nothing. Then I used the dock to charge but it didn't work.
Please help! I don't think they will fix it for free......
These are the symptoms:
1. No response even trying Volume UP + Power button and many other combination for pressing at least 30 seconds each time
2. No response when connecting to PC
3. Plugged into the original charger and couldn't feel any heat from charger nor Z2
4. Tried the red button next to SIM card slot still not working
5. Charged it for a very very long time still no response
PLEASE HELP!
========FIXED========
1.Using mobile charger (5v ~ 2.5A) and remove SIM card and SD card if you have one
2.Plug mobile charger into Z2
3.Press Start button of the charger
4.Nearly the same time press the Power button of Z2 (with Volume Up I guess because I pressed it too)
5.Then Z2 may turn on the red LED light
Tips: I tried so many times, I guess the time of pressing charger and Z2 power button is important because I tried many times /.\ Hope you guys won;t get this problem. And I got this problem is because of drained battery, DON'T EVER LET THE BATTERY'S POWER BE LOWER THEN 10% IS THE SAFEST!
Leave it on charging for a while, its a normal issue when the battery completely depletes. Don't worry.
I'd suggest leaving it on charge all day, do check after 4-6 hours tho.
KyleSforza said:
Leave it on charging for a while, its a normal issue when the battery completely depletes. Don't worry.
I'd suggest leaving it on charge all day, do check after 4-6 hours tho.
Click to expand...
Click to collapse
Thanks I will wait :crying:
But when I use my mobile charger (6600mah) to charge, it didn't show that it is charging as the light of charger will be blinking if it is charging.
LamSiuBilly said:
Thanks I will wait :crying:
But when I use my mobile charger (6600mah) to charge, it didn't show that it is charging as the light of charger will be blinking if it is charging.
Click to expand...
Click to collapse
Just wait. And use an electric socket for it, or the dock.
KyleSforza said:
Just wait. And use an electric socket for it, or the dock.
Click to expand...
Click to collapse
Ok hope it works :crying:
KyleSforza said:
Just wait. And use an electric socket for it, or the dock.
Click to expand...
Click to collapse
My socket is not even get warm?
I press the power button for at least five seconds and it still not worked....
Try holding the power button for over a minute
Sent from my HTC One X using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:46 AM ----------
Also here should be a small button just below the micro usb port. Try holding that in for ten seconds using a toothpick and then try booting up.
Sent from my HTC One X using Tapatalk
edge3uk said:
Try holding the power button for over a minute
Sent from my HTC One X using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:46 AM ----------
Also here should be a small button just below the micro usb port. Try holding that in for ten seconds using a toothpick and then try booting up.
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
No it's not working
Please help!
I charged it for whole day and it still not worked...
It doesn't even turn on its led light.
I honestly don't know then. I don't actually have the phone yet. I'm kinda out of ideas. Maybe try plugging it into a pc and seeing if anything gets recognised? If not just take it back, it's obviously not right
Sent from my HTC One X using Tapatalk
edge3uk said:
I honestly don't know then. I don't actually have the phone yet. I'm kinda out of ideas. Maybe try plugging it into a pc and seeing if anything gets recognised? If not just take it back, it's obviously not right
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
OK then, thanks and I tried connecting it to PC and no response :crying: :crying:
I don't understand why posting such a problem here on the forum.. would it be easier if you just use the warranty and go to any sony centre near by???!!
of course if you didn't void the warranty
no offence meant. but I see many people complaining even for a small things or complaining about things that can be easily fixed by warranty from Sony..
plus this phone is still not yet available everywhere. so many people don't know about it.. better just go to Sony center..
Good luck
Sent from my GT-I9200 using xda app-developers app
Have you tried volume up + power button?
Sent from my HTC One X using Tapatalk
Cena99 said:
I don't understand why posting such a problem here on the forum.. would it be easier if you just use the warranty and go to any sony centre near by???!!
of course if you didn't void the warranty
no offence meant. but I see many people complaining even for a small things or complaining about things that can be easily fixed by warranty from Sony..
plus this phone is still not yet available everywhere. so many people don't know about it.. better just go to Sony center..
Good luck
Sent from my GT-I9200 using xda app-developers app
Click to expand...
Click to collapse
Well I am going to the shop I bought this phone (Not official SONY shop or carrier as Z2 is not available in Hong Kong officially) and let them fix it. I don't know if they are going to send it hack to Taiwan to fit it or fix it themselves (Hope not)
And I post my question here because I think it is better to fix it myself because it takes time to take my phone to the shop and to wait it to get fixed. I am sorry for posting this stupid question and I still hope for another reply to solve my problem.
edge3uk said:
Have you tried volume up + power button?
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
I tried /.\ No response

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