There are many threads like this but I didn't see any for this specific phone, so I apologize if this has been asked before.
I originally had a DNA that was dropped, so I bought an LCD+Digitizer and replaced the screen. Afterwards the screen worked great, but I noticed that I could no longer hear through the earpiece. Speakerphone still worked, but headphones and the ear speaker was blank. I dealt with it for a while, but it eventually became too much so I bought a new phone on ebay.
This phone wasn't factory new, but it still had the original screen cover, no scuffs or scratches, and it was listed as New -
BUT - I'm having the same audio problem. I find it hard to believe that this phone is having the exact same issue, so I'm wondering if it's software related or something on the account? Verizon says it's not them, and I have done a factory reset on the phone and it didn't help, so it's not like settings have transferred over from my old phone. I also got a new SIM since then so I don't think it could be there.
Did I really buy another phone that's having the exact same problem? Does anyone have a fix or ideas for this? I'm on the latest kitkat update.
Sounds like a hardware issue. Maybe the previous owner did the same thing as you or blew it out.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Related
Hey guys,
I wonder if you can help! I had a HTC Desire with no problems throughout its contract and upgraded to a Titan.
Current carrier is Orange and it was bought around release from Carphone warehouses online company.
I like the phone as I mainly browse, mail and text so the huge screen was the selling point for me.
All was well until yesterday when I rang the other half and couldn't hear her, and as it turns out she couldn't hear me either. So I then discovered that no sounds will work and obviously the mic doesn't either. I have tried many resets, powers off with battery pulls and restore factory settings. I have also fully updated.
I thought I was on to a winner when I plugged in the headphones, sound could be heard through them and after some plug in and outs sound was restored without them in. 20 mins later of being rested on a table all sound was gone again. I repeated the process with the exact same results and thought I must have dirty contacts within the jack slot. I imagined the phone thought a handsfree was plugged in when it wasn't!
Unfortunately I get no sound at all again through any means now, not even with headphones. And when I plug headphones in and out they are recognised both ways by the greyed out settings appearing and disappearing!
I searched but didn't find any similar problems on the web and on here. I unfortunately cancelled the insurance and sold my backup Desire! The phone has been dropped a couple of times in the past but no shocks to cause the current issue.
And ideas or where I go from here? It should have warranty right?
It couldn't come at a worse time really as the other half is due to give birth in 8 weeks
Take it to the shop they should Exchange...don't think it will have any problem... Any way did you updated the phone? If yes try a restore
Sent from my TITAN X310e using XDA Windows Phone 7 App
Thanks,
Yeah I have tried all reset/restore options and updated. It is hardware and not a software related problem I believe.
I got it from Mobiles, a sister company/online for Carphone Warehouse. Just looked on their site and you still take it to Carphone Warehouse for repair. Hopefully that won't cost me, I just need to find the invoice!
Didn't they send you a copy of the invoce by email?
Sent from my TITAN X310e using XDA Windows Phone 7 App
I had the same issue just seconds ago. Plugging in the headphones or headsets did not solve any issues. Luckily I've only had the phone for three days (calls worked earlier).
Power cycle solved the issue but this is not desirable from a phone. I mean everything else works fine but calling is quite essential.
If this issues reappears within my 14 return period, I'm certainly returning it.
The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
Same problem
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
Phasar said:
The phone was bought new in May and unlocked in June because it's in another country. It came with Android preinstalled from T-Mobile.
The Wi Fi doesn't work, but that's a hardware problem and HTC won't fix it under warranty because the phone was unlocked. NOt a big deal, and not the problem I'm writing about.
Last night the battery died. Today, after charging the battery, the speaker and microphone don't work.
Anyone I call cannot hear me. There is no sound at all on the other phone. No static, Nothing! It's like putting your turned off phone to your ear.
And it is the same when they talk. I can't hear anything.
I took the battery out several times and that didn't help
Did a hard reset and that didn't help either. The phone was working fine until the battery died
does anyone know how to fix this problem?
Click to expand...
Click to collapse
HTC Amaze phone only works on speaker
trbryant said:
I have the same problem. I'm looking for a solution, otherwise I'll need to send it back. Did you ever find a fix? #frustrating
Click to expand...
Click to collapse
My HTC Amaze is almost doing the exact opposite. When I make or receive calls, I cannot hear people. They can hear me, but unless I put it on speakerphone, I am SOL. It works with bluetooth in my car just fine but it is a little aggravating to have to keep a call on speaker. Anyone else have this problem? I have done a hard reset, I called TMobile...they said they were unable to help. I have the insurance, but only for lost or damaged. As it was explained to me...TMobile cannot help me in regard to phone but...if I drop it in the toilet or run over it...the php insurance will cover it (with the 150 deductible) When I signed up for the insurance it was explained to me that it was like an extended warranty. However when I called tech support, I was informed that it was not... Help please
So, everytime i wave my phone around my ear i hear a sound at the back of the phone and makes me think that there's something broken or, detached.First, i thought its the vibration motor, but when i dissembled the phone, the motor seemed fine and well fixed there.I waved it again and the sound (i think) came from under the motherboard.I want to fix this problem because i can't use the vibrations.They work but, they sound like something is buzzing in there and it's not attached.
How do you expect members of a forum to diagnose a hardware problem in your phone? Take it to samsung or a repair shop and pay them to fix it, if it is broken.
Sent from my GT-I9300 using Tapatalk
I have tried using 2 sets and they have about the exact same reception quality
http://www.amazon.com/gp/product/B013HZTTXI?psc=1&redirect=true&ref_=oh_aui_search_detailpage
Mixcder ZeroSport Wireless Bluetooth 4.1 - 3.5/5 stars 211 reviews
http://www.amazon.com/gp/product/B0175XAN6A?psc=1&redirect=true&ref_=oh_aui_search_detailpage
Bluetooth Headphones, TROND® Dash V4.1 - 4 stars 118 reviews
I use these at work with my phone in my pocket. I have tried front pockets and back. I don't know if the sensor is too dark or its too tight in there (pants/shorts are not tight) or what. If the phone is out of my pocket it works fine 98% of the time. Just today i had it being choppy even when the phone was in my hand. I have also tried using it without the small, slim silicone phone case but with the same results.
I haven't seen much online with the same issues and i don't want to return this phone to get yet another ****ty phone or refurbished one.
Anyone have any ideas?
nobody has had this issue?
I have this issue its a royal pain. I assumed its because the battery is dying but that is not the case. I got so annoyed I had to use ancient methods and plug in a wire between both devices . felt so weird but did the job .
Same problem here
I was having the same problem with my LG Tones Ultras, I was still within my 14 day return with tmobile so i they swapped it and problem is gone. I suggest you get a hold of warranty since still within a year and see if they will sent you a device. Hope this helps. good luck.
thought about it but i dont really want a refurbed one
To add to my earlier post about this issue i simply rebooted my phone just to try and that seems to have resolved the problem. I thought of it since i never have any reason to turn off my device .
diamantericos said:
To add to my earlier post about this issue i simply rebooted my phone just to try and that seems to have resolved the problem. I thought of it since i never have any reason to turn off my device .
Click to expand...
Click to collapse
Typically when I have BT issues like cut outs and random pop/clicks while listening to audio a reboot is what is needed. Not sure why that solves the problem but when it gets bad that is my only solution and it usually works 100% of the time.
Yes, I've experienced this with my LG HBS-760 headset (which, by the way, worked perfectly with the G4). A reboot typically solves the problem, but only temporarily. I'm very unhappy with this phone, for that reason and also the horrible battery life and the gimmicky/mostly useless second screen. I wish I had kept my G4.
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
jkieffer46 said:
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
Click to expand...
Click to collapse
Yes, I tried resetting via backup and restore under settings menu
Reset mine and thought about the mic being housed in the battery holder bottom part. Why not take it out and clean connections....mic works great now. Dunno if from reset or alcohol cleaning connections. Give it a shot.
Same here i purchased the phone on 5-5-16 it will reboot on its own almost everyday till 5-19-16 when it completly just gave up and wouldn't turn on. So i went to tmobile and they replaced it for a new one. But now the replacement gave up yesterday 5-28-16. It has managed to turned on once but the device was too hot that i turned it off to cool it down and it wont turn on anymore. Sucks that is long weekend and i wont be getting s replacement soon.
I too am having this issue, however mine has one other weird glitch. If i put the phone on speakerphone and talk into th phone like normal (phone up to my ear) i can hear myself in the phones speaker faintly and the mute button does no work at all. Works fine on normal mode but not on speakerphone. To me this is a software issue vs hardware issue, I bought the phone second hand so I dont really have any warranty. Anyone have anything to offer up to try? Ive tried a different battery module base and no luck, same issues. Its almost like the phone needs a entire reflash done to it. Other then this issue the phone rocks.
The phone is a Canadian H831 model.
I had similar issue with older device. Read on some thread and they suggest disable Google now. It worked for that device. I am not sure if it will for you guys?
Sent from my LG G5 using XDA Labs
kingzslayer said:
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
Click to expand...
Click to collapse
How are you resolve this problem? New phone from box I have some problems Model LG G5 H820 AT&T
Deleted.
I had the same problem a while ago, here's my fix, hope it helps
https://forum.xda-developers.com/lg...-mode-call-t3565646/post71243431#post71243431
Thanks for the link @marac1993 will check
I had the same problem. It turned out to be a "hardware" thing. There are two microphones, one at the bottom of the phone which works when on earpiece, and the second one on the top of the phone (above earpiece) which works when on speaker mode. I cleaned the first one several times without noticing there is a second one on the top. It turned out that the second microphone was blocked by some dirt. I cleaned it and now it works like a harm when on speaker mode.