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Hey everyone. I've had my Z Ultra for almost a week and am loving the size. The Note 2 feels super small in my hands now. However, I've been encountering some issues with mine which is the C6806 version and wanted to see if there were anybody else experiencing these issues:
1. "Smudges" on the screen which do not seem to go away - I've noticed there is a patch of "smudge" which stays there regardless of how much I attempt to rub it off with my shirt or fingers. From another post I read, it looks like it could be the anti-fingerprint coating coming off.
2. Running hot even with screen off - I've noticed that the phone will sometimes become very warm during use and even with the screen off. Granted this may be some apps I'm running but I'm not doing anything out of the ordinary compared to what I did on my Note 2. I do have Skype running, Lookout, and Microsoft Lync along with emails facebook and such. I'm not running anything intensive.
3. "Silver flake" in the screen - it almost looks like a reverse dead pixel. When I have my screen off, the spot looks silver when seen in the light.
4. Battery life is short - I know the phone is massive and it has a big screen so I wasn't expecting anything better than my Note 2. However, it has been only 6-7 hours and my battery has drained to 20% with somewhat light usage. I'm not checking my phone constantly or anything and had made a phone call which lasted about 10 minutes. I do have Stamina mode with 5 apps added to the list of not to disable (Skype, Lync, AT&T messages, and two others). I also have the SmartWatch 2 connected so not sure if this is contributing to the poor battery life.
Just wanted to see if anybody has experienced any of these issues. I will probably exchange it for another one once I get back from travels. Based on some quick searching of the forums, it doesn't seem like there are many issues but it seems majority of users have the C6802 or C6833 as the C6806 just came out on Oct. 15th (I believe) so hopefully it is this particular model.
Thanks in advance.
nOrbX187 said:
Hey everyone. I've had my Z Ultra for almost a week and am loving the size. The Note 2 feels super small in my hands now. However, I've been encountering some issues with mine which is the C6806 version and wanted to see if there were anybody else experiencing these issues:
1. "Smudges" on the screen which do not seem to go away - I've noticed there is a patch of "smudge" which stays there regardless of how much I attempt to rub it off with my shirt or fingers. From another post I read, it looks like it could be the anti-fingerprint coating coming off.
2. Running hot even with screen off - I've noticed that the phone will sometimes become very warm during use and even with the screen off. Granted this may be some apps I'm running but I'm not doing anything out of the ordinary compared to what I did on my Note 2. I do have Skype running, Lookout, and Microsoft Lync along with emails facebook and such. I'm not running anything intensive.
3. "Silver flake" in the screen - it almost looks like a reverse dead pixel. When I have my screen off, the spot looks silver when seen in the light.
4. Battery life is short - I know the phone is massive and it has a big screen so I wasn't expecting anything better than my Note 2. However, it has been only 6-7 hours and my battery has drained to 20% with somewhat light usage. I'm not checking my phone constantly or anything and had made a phone call which lasted about 10 minutes. I do have Stamina mode with 5 apps added to the list of not to disable (Skype, Lync, AT&T messages, and two others). I also have the SmartWatch 2 connected so not sure if this is contributing to the poor battery life.
Just wanted to see if anybody has experienced any of these issues. I will probably exchange it for another one once I get back from travels. Based on some quick searching of the forums, it doesn't seem like there are many issues but it seems majority of users have the C6802 or C6833 as the C6806 just came out on Oct. 15th (I believe) so hopefully it is this particular model.
Thanks in advance.
Click to expand...
Click to collapse
Only one I have experienced is battery life and it will improve on its own. Batteries have to be charged and discharged a few times before you can accurately gage the battery life. I did notice one weird pixel but I can only see it when phone is booting. During normal use its gone.
Sent from my Xperia Z Ultra using XDA Premium 4 mobile app
nOrbX187 said:
Hey everyone. I've had my Z Ultra for almost a week and am loving the size. The Note 2 feels super small in my hands now. However, I've been encountering some issues with mine which is the C6806 version and wanted to see if there were anybody else experiencing these issues:
Just wanted to see if anybody has experienced any of these issues. I will probably exchange it for another one once I get back from travels. Based on some quick searching of the forums, it doesn't seem like there are many issues but it seems majority of users have the C6802 or C6833 as the C6806 just came out on Oct. 15th (I believe) so hopefully it is this particular model.
Thanks in advance.
Click to expand...
Click to collapse
- smudges on the screen are because of the coating on the sony screen protector. The coating is wearing off.
# Options: Take it back and sony will replace it. Then the next time they wont! You will need to apply a screen protector.
- Temperature. Its aluminium and glass. Heat dispersion will be good, but it will also feel hotter than other plastic devices due to convection of these materials.
# Options: Don't have it in your pocket as that will keep the device warm. 2: Don't worry about it. Unless its over 60 degrees its fine. And if it was over 60 degrees you wouldn't be able to touch it.
- Dead pixel. - Probably is a dead pixel. Replacement
- Battery - allowing wifi and other modems to remain on during stamina mode kinda defeats the purpose. With skype on, all hardware associated with this will remain on.
7 hours is about average with heavy/moderate use. I get between 7-10 hours per day depending on use.
100% return it
Sent from my C6806 using XDA Premium 4 mobile app
IMHO I agree with above poster, get it returned. Mine doesn't run hot at all unless I'm running a big game or something, certainly not when it's off.
It sounds like there's a wake lock or something if it's hot even when it's off and this would point to the bad battery life. If you want to confirm this install betterbatterystats from the playstore and keep it logging for a 24 hour period including a couple of charge cycles.
I would suggest there's something amiss though definitely, whether it's hardware or software remains to be seen.
Sent from my C6833 using XDA Premium 4 mobile app
Thanks everyone for the input. I purchased mine from a Sony Store and it hasn't been 30 days yet (only less than a week as mentioned) so will go attempt to exchange. Hopefully they don't accuse me of causing this damage. I did the software upgrade yesterday evening to 2.257 and it seems like the phone does not get warm as often.
I hope it is just hardware issues. I really like this phone as I've been looking to combine my tablet and phone. I had a Note 2 / Note 10.1 combination but found that I very rarely used my tablet as it is something extra to lug around. The Z Ultra is a perfect (almost) combination as it provides me the portability of a phone but with the screen real estate of a tablet. It's nice to game on as well, downloaded a few games on the PlayStation Mobile app.
If this doesn't workout, I'll probably go to a Z/Z1 and Z Tablet combination.
I was in your situiation and got replaced. Now the phone seems perfect to me. No dead pixel. Good battery. I watch 2 soccer matches about 3 hours and it drained down to 55%.
Sent from my C6806 using XDA Premium 4 mobile app
Hello everyone!
My sister accidentally detached the screen of my phone because she was taking it from me. After that, we take it to the repair center (a store only in a mall) and they said that the screen is unavailable for now. The repairman suggested to take out the battery from the phone until the screen is available to order. One day I tried to turn on the phone with its battery inserted to see if it still works without the screen, I thought of the phone was still working fine because it still vibrates when you powered it on and I immediately removed the battery after doing the testing. It almost took 2-3 weeks until the phone was repaired (the screen replacement has no warranty). Then we got home and played with my phone. Suddenly, the touch screen doesn't work, I have waited for a few second then it works again. It keeps happening like that and there are times that the screen completely doesn't respond to my touches until I reboot my phone. The apps that I were using that time are responding well only the touchscreen does not responds well.
I am using a custom ROM while my phone is being repaired.
So here's my question:
Will touchscreen problem exist or occur if you didn't turn it on or use it (powered off) for a few weeks?
The phone that I'm using is Xperia Mini Pro SK17I. I have also tried other custom ROMS like CM10 and CM10.1 but it just makes my touchscreen worse.
Sent from my Xperia Mini Pro using XDA Premium 4 mobile app
Hey there.
What a coincidence, I just went through this kind of problem. Sorry to tell you this, but the screen assembly you bought is defective and there's little you can do about it, save for flashing back to stock and hoping for the best.
I ruined my xmp's screen and had to get a replacement part. I was in a rush so I bought a new display from the first store I came across with. Result: the touch digitizer was deffective, pretty much useless on CM10.1. It worked for a few minutes, but then it stopped responding until the next reboot. Touch response was sloppy, and two-finger gestures were all messed up.
Flashing back to stock ICS helped a bit, but it was far from ideal. I had to cope with it until it finally drove me crazy and I threw it to the ground. The glass shattered, many pieces flew off from the phone. Saved enough money for another screen and I'm just fine with it. No problems even after doing exactly what you described.
Word of advice: get a new screen assembly, and flash back to stock while you're at it.
Would you tell us how much the good assembly costs? Just for reference.
Sent from my MemoPad
I usually buy these from a local store for about $40. Check the display and touch digitizer quality before buying when possible. If you plan on buying one online, don't go for the cheapest alternative you can find, you could end up regretting it.
I'd recommend buying from "formymobile.co.uk"
Some people might not know this, but the display and touch glass on the xmp cannot be separated. This is good and bad at the same time.
Pixelado said:
Hey there.
What a coincidence, I just went through this kind of problem. Sorry to tell you this, but the screen assembly you bought is defective and there's little you can do about it, save for flashing back to stock and hoping for the best.
I ruined my xmp's screen and had to get a replacement part. I was in a rush so I bought a new display from the first store I came across with. Result: the touch digitizer was deffective, pretty much useless on CM10.1. It worked for a few minutes, but then it stopped responding until the next reboot. Touch response was sloppy, and two-finger gestures were all messed up.
Flashing back to stock ICS helped a bit, but it was far from ideal. I had to cope with it until it finally drove me crazy and I threw it to the ground. The glass shattered, many pieces flew off from the phone. Saved enough money for another screen and I'm just fine with it. No problems even after doing exactly what you described.
Word of advice: get a new screen assembly, and flash back to stock while you're at it.
Click to expand...
Click to collapse
I am now dissappointed with myself because I didn't take my phone for repair to the store where I bought my phone. I have already brought my phone there before because of screen replacement too and they replace it with a good and functional one then that store move its location that was far away from us and that takes us to bring the phone in the nearest mall here in our place.
We found a store inside the mall, they fix it and TA-DAAAAA, a phone with a defective screen. And yes, the gestures are not working properly. I really love this phone but I can't take it anymore for another repair.
I am planning to buy a new phone but not a Sony Ericsson phone. I will buy a local branded phone [Cherry Mobile (Android phone) - search it on Google to see it] here in our country (Philippines). It is much cheaper but has a good quality. I am just a student so it will took me a long time to buy a new phone.
Unless my parents decides the buy me a phone because they also use my phone for playing.
Sent from my Xperia Mini Pro using XDA Premium 4 mobile app
fundre said:
Would you tell us how much the good assembly costs? Just for reference.
Sent from my MemoPad
Click to expand...
Click to collapse
The 1st screen replacement that happened to my phone (it was the good one) costs me $77 (based on Philippine Peso to US Dollar)
While the 2nd replacement which is the bad one costs me $55
My country is Philippines.
Sent from my Xperia Mini Pro using XDA Premium 4 mobile app
Hello everyone! Downgrading my phone to Stock Gingerbread does help but it still stops responding (not always) unlike in JB that stops every minute.
Sent from my SK17i using xda app-developers app
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Yes, there are some things that we wouldn't expect from Sony but that was older batches.
I can record 5 min 4K video so can't see problem here.
All other manufacturers limited 4K to 5min, that's why they didn't have same problems.
Sony decided not to limit duration, so sometimes there will be overheating msg and closing camera.
I don't have any problem you said, I know for those guys and I'm sure that's all true but that's not general flaw and issue, that's perfectly normal...
If you aren't satisfied with Z2 you can always return in or change for another device...
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
coolmingli said:
I came from M8 and S5, after having the z2 for 2 months, there are couple things I really don't like about the z2, it is noticeably slower, say you click on the camera icon, it doesn't come on instantaneously, the in call voice quality and speaker phone are only ok, not great, volume is a bit on the low side.
The in call quality and dim volume is a deal breaker for me, I am looking to switch to the G3 or Note 4.
Click to expand...
Click to collapse
How long ago did you buy your device? Was it a newer one? I really don't want to get the g3 but it looks like I may be forced to
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
Lawido said:
Lets not foget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
im having week 20 phone without any issues.
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Click to collapse
Yea I know that's why I wanted to ask around and see how many people weren't having problems. To me its got the best specs by far of any phone. I think the sound issues and maybe a bit of lag can be fixed with custom roms and what not. I just don't want to end up with the charging port popping out and then I don't realize it and go for a swim. The phone is going to cost me a lot of money and I won't have a warranty.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
funky0308 said:
My advice - don't pay 600-800$ for device without warranty.
You never know..
I have device for a two months, I had Z1 (still have it) and I don't have any problems with both.
I totally agree with that post - nobody will open thread - my device is working perfectly -
All you can see here is problems and guys seeking for help but that doesn't mean it's faulty device.
As I said, I'm perfectly satisfied with Xperia Line and will buy Z3 as well...
That will be perfect device
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Im thinking about getting it and getting an aftermarket warranty like squaretrade.
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
So how long have you had your phone? Do you use the magnetic charging connector at all?
Click to expand...
Click to collapse
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
yomo22 said:
i've had my phone for over 2 months batch no 14w17 no single fault works flawlessly can record 4k up to 9 mins and doesn't shut down till i turn it off myself and then the warning kicks in i reckon others having problems have conflicting apps downloaded and they just don't know it yet i use the charging dock from day one nothing has pulled out i submerge the phone in water a lot no leaks the phone does exactly what the whitepaper says i use a 64gb sandisc sdhc sd card
Click to expand...
Click to collapse
Well that sounds absolutely great! I just ordered a white one from Amazon.com after reading all the great reviews on it. People are saying its the best phone they have ever used. I also picked up a charging dock. May need to get a second one but we will see. Does the phone come with a magnetic charging cable or a regular micro-USB cable?
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
I haven't heard anything about any Z2s shutting down from overheating, the camera closing on over temp is common though. How much time it takes before it hits the set point depends on a lot of variables, but basically the higher the ambient temp and/or the more heat generation inside phone(using data, high CPU loads, continuous live view, etc) prior/during camera use will impact it. I live in a warm region and when testing I got 6min of 4k before hitting alarm.
My phone is put on a magnetic dock every night and everytime I get in my and my port is doing fine.
My phone is from week 17 and has a the of center issues but everything works fine.
I didn't add a squaretrade warranty (not sure if could since didn't add it within 30 days of purchase), if I have a warranty issue prior to the US having parts I'll just send it to it's retail country.
Sent from my D6503 using Xparent Red Tapatalk 2
Felimenta97 said:
I don't own a Z2, but what I can say is that that magnetic conector thing is half Sony's fault, half use of cheap third party cables's fault.
AFAIK, the connector wasn't meant to be used with cables, but only on stationary charging docks. The constant movement of the cable and device while using the device while charge might be the culprit to "invoke" both parties's fault I mentioned above.
Sent from my SGP311 using Tapatalk
Click to expand...
Click to collapse
I have w17 version and i haven't encountered any defects of any kind. This phone is awesome !
I have a week 20 phone without any issues and I consider it a fantastic device! come from note 1.
I've had my Z2 for a month now and couldn't be happier. No problems with over heating (Haven't done the 4K recording thing though), plug in my magnetic charge cable overnight (well, mostly every other night - what an awesome battery!).
I immediately installed Nova and have settled on Smart Launcher pro.
Also, was too impatient for OTA .402 update, so I did that myself.
When Sony support stops, I'll probably go CM but, for the moment, it's all good.
Michael
funky0308 said:
Just try to buy week 22 or higer (you have a little sticker that you pull out in sdcard compartment.
Click to expand...
Click to collapse
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
seh6183 said:
It's hard for me to imagine a Sony product that isn't made of the highest quality.
When browsing around the Sony forums and other places on the net, I keep seeing the same complaints. The magnetic charging ports are falling out which is allowing water to leak into the phone, ruining the phone. The phone also shuts down after downloading a lot of data over LTE or recording with the camera, due to overheating. I also see reports of people being unable to hold conversations because one party can not hear the other.
Are these people over exaggerating or are these real complaints? I was just ready to pull the trigger on one when I started seeing all of this stuff. Can anyone chime in that has had their phone over 1 month and has ZERO issues with it? Maybe there are just a select few that got a bad batch or something.
If you post can you also please post when you bought the phone or when you think it was manufactured. Maybe we can narrow this down to a time frame or specific region.
Click to expand...
Click to collapse
I came to Z2 from Galaxy Note 3, before that I had HTC One.
Z2 is the best for me among the 3 devices, it is not ideal but ticks all my boxes.
I have a 14W17 and while it gets warm when recording 4K, I did not manage to overheat it. I made a test yesterday just to check out, Ireland, Dublin, around 20 degrees yesterday in the shadow. I was walking in the sun and recording for 5 minutes, 4k video with steady shot, so even more demanding for internals. The phone was warmish, but not as hot as I thought.
Afterwards I checked and the CPU temp was 61 degrees while battery temp was 37 degrees, so yes, it gets warm but not so hot.
What was making this phone really hot was the AR mode or the special effects app, that lets you put things like falling satelite, ghosts and other stuff postprocessing. Those two made the phone hot, but nothing else is able to make mine this hot and I do not care about those two modes anyway.
I would really recommend this phone but I would never buy it without any kind of warranty. I would never buy piece of electronics that is that expensive, without any kind of warranty.
Anyway, look at M8 forum, Samsung forums. Those people that are happy, usually don't praise the phone on forums, but those that have problems - do... I was really worried and almost certain, I would not buy Sony but I said oh well, let's try something new (never had Sony phone before, only sony-ericsson). I do not regret it for now, even just for battery life it was worth it for me, I don't care about waterproofness whatsoever.
Noise cancelling headphones is a great plus as well!
Z2 should be available later this year is USA I think, if not, maybe Z3?
Lawido said:
Lets not forget that fact that usually theres only people posting with problems. ofcourse it looks like alot problems when only they post who got issues with their phone.
Click to expand...
Click to collapse
Exactly this, most people come to the forum are looking for help solving a problem or require specific needs but the truth is that these people are a vast minority of all the users of the phone rather than people making threads praising and complementing the device except for example if you look in the battery thread or the camera thread.
I've got a week 15 model and I love my phone, it's the best phone I've ever had, the previous phones I had that I considered the best were the Xperia X1 and the Motorola V3X.
Anyway, don't be dissuaded from the phone because of complaints you see in forums but that warranty issue, that's a bit dodgy, I wouldn't buy something if it didn't come with a guarantee or warranty.
One Twelve said:
Thing is how to verify this when the box is sealed.
week 22 is may 26 to jun 1
is this date printed on the bar code on the box itself ?
Click to expand...
Click to collapse
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
seh6183 said:
Well a huge problem is that I live in the USA and Sony will not cover any manufacture defect because there is zero warranty coverage in the US. I went through this with a Motorola phone I bought from Canada once.
Click to expand...
Click to collapse
I find this odd since t-mobile already offers the z2 in the US. Isn't it possible to buy off contract from sony within the US as well ?
---------- Post added at 02:41 PM ---------- Previous post was at 02:32 PM ----------
TheOnlyIntruder said:
You should be able to inspect the device before purchasing it and if you're purchasing from an online retailer you should have 7-14 days exchange/refund as per distance selling laws (if applicable in your country) if you're not happy with it after inspection, you wouldn't buy a car without taking a look inside/giving it a test drive would you?
Click to expand...
Click to collapse
Way they do it in my country is they show you a demo model that is tethered with a security cable. You can play with that one as long as you want.
Then if you decide to buy they offer you a sealed box, some may open it if there is a possibility of a sale otherwise not. Prefer to buy from a shop than online.
I understand that there is date printed on the barcode of the box itself, so wondered if there was a correlation between whats printed on the microsd tray and the box itself.
This way its much easier to distinguish newer batches from old without opening the box.
Can anyone confirm ?
I just received my Z3TC . Has anyone experienced any issues with the tablet? Usually the first batch that comes out has bugs so I wanted to know if anyone has noticed anything wrong with their tablet.
UPDATE:
Just noticed this. I tried plugging in some earbuds. I own the MDR-EX300LP which came with the Sony Walkman Z i bought 2 years ago. (The battery died out after 2 years). Well it seems that the Z3TC does not recognize the earbuds.. I tried some headphones and they are not recognized either. So I plug in the MDR-EX300LP earbuds into my friend's Galaxy S3 and they are recognized immediately. I wonder what is wrong maybe it is something obvious?
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Sean09 said:
Have you? The only issue I have noticed is it is not available in Canada with no ETA and price point! Sony has been ever so helpful in ignoring requests for this info, but has now stated "some time in November".
Also, be wary of unlocking your bootloader as Sony might not fully disclose what may not work - they did that for the Z3 compact and now early unlockers are faced with a lower quality camera, in addition to the known software not working.
Click to expand...
Click to collapse
Haha that is an issue. I was lucky in receiving the tablet so quick. Others that preordered before me still haven't received their tablet. What I was worried about was of known problems with the tablet. After 30 days I'm stuck with it so maybe I will have no problems with my Z3TC. Hope you can order one soon I've barely had time to use it but it is really good looking. Here in the U.S they only have the 32GB White Wifi only version. No LTE option or 16 GB option. Also no black color option.
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
androidkid311 said:
Got mine. I've been looking for an issue but none... Loving it. Can't wait for the lollipop update
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+1
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
That is strange
iDielord said:
Let's talk about issue(?). I've found, that when i browse/see other sources of white background on my Z3TC 32gb Wi-Fi Only, something distrubs my eyes, like some RGB-colored thing. If i try to position the tablet with white background at some angle to my eyes, i'm starting to see some rainbow-like effect on screen(one, two), its easy to see here. Then, i've powered off my Z3TC, and THIS is what i've seen in REFLECTION of my PC monitor on the Z3TCs powered-off screen. Is this same for you guys? Sry, for bad english, its 3am in Russia, and o'm not that good at it even when i'm not that tired.
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That does not look normal. I did the test with the white background and it does not look like that on mine. I might be wrong but your tablet might have a defective screen?
Same issue here with my Z3TC 16gb wifi black. It is the only problem with the tablet but i find it rather disturbing when reading on white background. Probably will exchange or return. I have tried your test with turned off screen and a reflection from the monitor, same rainbow effect. I repeated the test using my galaxy s4 mini and i saw similar but much less visible pattern of red-green/yellow stripes. I think it got something to do with anti-reflective coating or maybe some polarization of the glass?
They Leak
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
Left it for a while and tried to turn it back on but it's dead
All doors securely closed and no signs of wet around the seals when I just opened them to check, had a Z1 for a year now and even had that under water in the sea with no issues. Very unhappy.
srichar3 said:
My 5 day old Z3 tablet just died after using in the bath, it wasn't submerged at any time just little bit of water on it from my hand. Used it for about an hour after when it said shutting down due to heat. Thought it was odd as it didn't feel hot then I noticed both camera lense is steamed up
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After that dodgy screen it was totally dead, just black screen no lights no reaction to power button or reset.
Stuck it on the radiator for an hour with port covers open and eventually it started showing the charge light but when I pressed the power key it showed zero% charge. Did volume and power key reset and then it showed 63% charge and started up again. Seems fine at the minuet but already got replacement coming from O2 as its less than 14 days and still in cooling off period so will swap it anyway. Dont think ill be using it in the bath again pretty poor really as I literally only got few drops on screen so it must have got in round the screen somewhere or the speaker slot.
Can everyone do the dead pixel test and see if you get this rainbow effect when titling the screen. I did and have it. Just like someone mentioned in a few posts above
I haven't any issues jet but one concern. The phone signal ? bars some time it goes down to none almost never full but it works for Internet and calls so I don't
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
AirBruce said:
I've also found that 3rd party earbuds create a problem with it. I use v-moda earbuds (which have worked fine on iPads/iPhones/Galaxy phones (S2/Note2)) is giving me problems on this tablet compact. But what's even more interesting, is that it only happens when the tablet is experiencing vibration. E.g. Riding the bus. I was on the bus, and it keeps defaulting to a screen called, "Smart Connect." It always keeps jumping to the headset portion within that app with every vibration of the bus. It is very frustrating! Anyone know why or how to turn that off from happening? Give it a try, plug it in with 3rd party headphones, and start rattling the tablet compact as if your on a bus. Please let me know. Many thanks.
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I'll give it a try and let you know.
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
zOOOOmer said:
Does anyone have issues with ghost touches, like a Z1 phone lineup has?
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Not at all! Your touchscreen might be faulty....
androidkid311 said:
Not at all! Your touchscreen might be faulty....
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I don't own a tablet yet, that's why I'm asking, that's important for me.
As Z1 owner I don't want to have another device with such issues. And talking about Z1 - that's model-related problem affecting every device including Z1 and Z1C (dunno about Z2 and Z3), not a couple of faulty phones.
Before submerging your Z3 check it is air tight (and thus water tight) see here for how to test using the built in pressure sensor. Close ports properly, Press the screen gently in a couple of locations pressure should rise by 6-7 millibars. Do the same test with a port cover open, pressure will not change when you press screen. I have a Z3 phone service options are near identical. NB: no idea how to do this on non LTE version... Perhaps sideload the phone apk? http://forum.xda-developers.com/xperia-z2/general/guide-test-waterproofing-water-t2908333
Hi, just got the 32gb version, and noticed the screen has a slightly mpre yalloish hue on the bottom (the side opposite to the sony logo. A bbit disturbing...
Been having a weird issue.. Wifi is turned off when screen is off. I made sure I clicked Wifi is always on in wifi setting. I made sure i unclicked turning wifi off in stamina mode. Seems like a weird bug.
I work 12 hour shifts on my feet, so even on my slower days I am pretty comfortably at my goal of 10k steps by mid afternoon and usually end the day with 15-18k. the last two days however I struggled to hit 10k by the end of my shift. I normally come home and throw my 360 sport on the charger and switch to my Huawei watch; yesterday I noticed that my step counting returned to normal after switching watches and then today I didn't even get to 8k on a day where I feel like I should have been closer to 15k. the only thing I can think that charged was my 360 got updated to 1.5. has anyone else experienced something similar? FYIW I'm using Google fit, not moto body.
I have also noticed a dramatic reduction, I am using fit as well. Perhaps it would be interesting to compare with moto body, when I used that before, the results were always similar give or take a hundred or so steps.
day 3 at work, 9 hours in and haven't cracked 5k. should probably be around 8-9 conservatively right now. gonna switch back to the sw3 tomorrow and see how it goes
kellybrf said:
I work 12 hour shifts on my feet, so even on my slower days I am pretty comfortably at my goal of 10k steps by mid afternoon and usually end the day with 15-18k. the last two days however I struggled to hit 10k by the end of my shift. I normally come home and throw my 360 sport on the charger and switch to my Huawei watch; yesterday I noticed that my step counting returned to normal after switching watches and then today I didn't even get to 8k on a day where I feel like I should have been closer to 15k. the only thing I can think that charged was my 360 got updated to 1.5. has anyone else experienced something similar? FYIW I'm using Google fit, not moto body.
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I'm glad I'm not the only one! My step counts have DRASTICALLY decreased. Today we' took the dog for a walk, walked all over at a car show, cleaned the house, and I'm at 1,200 steps??!? My wife's fitbit is registering 6,500. Grrrr!
there are a few people having the issue on the Motorola forum too, but no fix. it seems to be OK when you're doing an activity, like when I'm very active it's fine, but the small things don't get counted. for example, I wear it to sleep and wake up with 0 steps, even though I get up to pee once or twice during the night.
hey guys,
My wife has the 360 2nd as well. She was complaining about this as well so I came here to look to see if anyone else is having the same problem, and we indeed are...
What can we do? Is there way to rollback the update?
She has a fitbit, and wore both on the same arm today and one shows the accurate 7-8K steps, where google fit has about 5300 and moto app had like 2k.
Any ideas? Rollback until 2.0 is the only thing I can think of. Not sure how to do i though.
one of the guys on the moto forum said he talked to moto cust service and they just rma'd the watch
kellybrf said:
one of the guys on the moto forum said he talked to moto cust service and they just rma'd the watch
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Sucks to be him. I had to rma my initial 360 gen 2 and it took me 2 and a half months to get it back.
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Possible solution
I had the same issue, after the latest update. I decided to check what Androids treatment of the Body App was and whether it was setup to ignore optimisations like the Android Wear app. It wasn't, so checked it and the step count is now back to before the update. Strangely my battery life has increased also.
Settings --> Apps --> Menu --> Configure Apps --> Ignore optimisations --> Moto body needs to be checked.
This was carried out on a stock LG G4
speric007 said:
I had the same issue, after the latest update. I decided to check what Androids treatment of the Body App was and whether it was setup to ignore optimisations like the Android Wear app. It wasn't, so checked it and the step count is now back to before the update. Strangely my battery life has increased also.
Settings --> Apps --> Menu --> Configure Apps --> Ignore optimisations --> Moto body needs to be checked.
This was carried out on a stock LG G4
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interesting, but I've never had body installed
so I went as far as wearing two watches on Friday, my 360 sport and sw3. I paired my 360 with my Nexus 7 and set fit to a different account so they would be completely different. the Sony counted just over 19,500 steps, whereas the 360 finished the day just shy of 13k. armed with hard numbers I called moto yesterday. tier 2 said I could send it in for repair but couldn't tell me what they would repair since it seems related to software, or I could pay $25 for a replacement. tier 3 is going to call me tomorrow.
kellybrf said:
so I went as far as wearing two watches on Friday, my 360 sport and sw3. I paired my 360 with my Nexus 7 and set fit to a different account so they would be completely different. the Sony counted just over 19,500 steps, whereas the 360 finished the day just shy of 13k. armed with hard numbers I called moto yesterday. tier 2 said I could send it in for repair but couldn't tell me what they would repair since it seems related to software, or I could pay $25 for a replacement. tier 3 is going to call me tomorrow.
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Don't send it in.
It's definitely a software problem. I work 8hrs/day (sometimes 12) and my job has me constantly moving around. I used to get between 14k and 30k steps per day. Now I'm getting 10k-12k. Same watch too.
There's nothing wrong with the hardware. They did something to the software, or they nerfed the way that the motion sensor counts steps. I'm wondering if they nerfed it to try and reduce inaccuracies caused by simply moving your wrist. (In other words, counting steps only, instead of counting wrist movements as steps). I'm not sure though. If this is the case, then it isn't working well.
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Moto worked with me a bit on this and I thought we were getting somewhere, but then kind of our of the blue they called to say they were closing the ticket but it works be addressed in a future update. in the meantime I went back to my sw3, which had been flawless. has this issue been fixed by chance? id love to use the 360 again