[Q] No sound, no sim card, bad problem - Galaxy S III Q&A, Help & Troubleshooting

I have the S3 from Samsung, model number SGH-I747. While installing the new 4.4 update, it got interrupted and, well, lets just say that I have a 4.4 bootloader with my old 4.3 rom. I have tried flashing and even connecting to Kies to see if that will work. Nothing has been able to convince this bootloader to load something else. To add on, this new bootloader from Samsung has a capability to avoid being replaced, so I can't downgrade it.
Now this would be fine if my phone would have full functionality. However, it doesn't. It cannot see the sim card (yes it is inserted properly). My friend and I determined that the reason my sim card couldn't be read was because the EFS folder was empty. Any fixes on that? Also, my sound does not work (through headphones and through the built-in speaker). We could not figure out why. To add on, videos and music sometimes just refuse to play. I don't know why, but I am experienced with root and Odin, so anything works. This one stumped me.
Thanks

alextac98 said:
I have the S3 from Samsung, model number SGH-I747. While installing the new 4.4 update, it got interrupted and, well, lets just say that I have a 4.4 bootloader with my old 4.3 rom. I have tried flashing and even connecting to Kies to see if that will work. Nothing has been able to convince this bootloader to load something else. To add on, this new bootloader from Samsung has a capability to avoid being replaced, so I can't downgrade it.
Now this would be fine if my phone would have full functionality. However, it doesn't. It cannot see the sim card (yes it is inserted properly). My friend and I determined that the reason my sim card couldn't be read was because the EFS folder was empty. Any fixes on that? Also, my sound does not work (through headphones and through the built-in speaker). We could not figure out why. To add on, videos and music sometimes just refuse to play. I don't know why, but I am experienced with root and Odin, so anything works. This one stumped me.
Thanks
Click to expand...
Click to collapse
So you tried to reflash again that 4.4 update but this time with odin ?
Try to enter into recovery mode: Hold volume up + power button + home at the same time... After this wipe data and cache... If your phone after this process not work try again to flash that update...
PS: I'm not responsable if you brick your phone or if bad things happen
Do at your own risk.

alextac98 said:
I have the S3 from Samsung, model number SGH-I747. While installing the new 4.4 update, it got interrupted and, well, lets just say that I have a 4.4 bootloader with my old 4.3 rom. I have tried flashing and even connecting to Kies to see if that will work. Nothing has been able to convince this bootloader to load something else. To add on, this new bootloader from Samsung has a capability to avoid being replaced, so I can't downgrade it.
Now this would be fine if my phone would have full functionality. However, it doesn't. It cannot see the sim card (yes it is inserted properly). My friend and I determined that the reason my sim card couldn't be read was because the EFS folder was empty. Any fixes on that? Also, my sound does not work (through headphones and through the built-in speaker). We could not figure out why. To add on, videos and music sometimes just refuse to play. I don't know why, but I am experienced with root and Odin, so anything works. This one stumped me.
Thanks
Click to expand...
Click to collapse
Wrong forum please ask a moderator to move your thread any question or software used here can potentially brick your device..
Ask your question here >> http://forum.xda-developers.com/galaxy-s3-att <<

Related

[Q] Completely unresponsive touchscreen

Please help me, I played around with BBs yesterday and lost radio, so installed a stock FW with FlashTool, and got radio back again, but on some 4x BB.. Wanted the new 58 BB, and found out that a .. ..0.16 FW would give me that, so installed the polish one (found no other), and after that no response when touching the screen!
xRecovery is of course gone after "stocking" (also rooting?), but I have tried a number of FWs for FlashTool, and even FW directly from S-E using Update Service, but still my phone is next to bricked.. I am n00b and could very well have done something wrong unknowingly, and/or overlooked something, but what might that be, and what are my options?
Sounds like corrupted FW. Not a big deal cause without a cracked Bootloader, you realy can't screw the phone up.
Turn phone completely off.
Pop Battery - SIM card - Micro-SD card out.
Let it sit for a few minutes.
While your letting it sit, take your Micro SD card and Format it using your PC.
"not saying this is your issue but I have had the phone lock up and appear to be unresponsive due to a corrupt file on the SD Card and it fails to mount and gets stuck." If you have any files you want to save, copy them to your PC Hard Drive.
Reinsert your SD Card - Sim Card.
Plug your USB cord into your phone " LEAVE THE BATTERY OUT "
Start up SEUS " Sony Erricson Update Service ".
While holding the back button, reinsert the battery.
Follow the instructions and restore the phone to factory settings.
I hope this works for you as this should elliminate any problems that could have or would be occuring prior. If it doesn't, shoot me a mail and I will get with you on messenger for trouble shooting.
_-_- Press Thanks if its useful-_-_
Nope, didn't do it, touched the thanks-bottom anyway, because on my PC I can...
PM'ed xKrisx, but everybody are welcome with suggestions as I'm completely lost without my phone!
Edit while waiting, hoping:
Followed instructions above several times now, except
xKrisx said:
.. .. .. and restore the phone to factory settings.
Click to expand...
Click to collapse
no such option, wouldn't that be S-E-Android 1.6 ? In fact I see no other options in SEUS than accepting (or not) uneditable choices towards an update -and done-, so I suppose that's what was meant(?)!
Have tried a number of slight variations including SEUS update without sim and SD at all (was actually allowed that), but most noticeable difference was that first boot pre-choose English instead of Danish (my language), and still no response from touch screen, so can't select anything at all!
My phone shows evidence of "moderate physical pressure" (bought second hand with one corner missing), so I can't totally reject the possibility of a sudden HW digitizer breakdown though I think that would more likely have occurred while phone in use than while sitting on my mouse-pad.. No matter what, I would really like to exclude any SW related errors before moving to torx-driver surgery! Plz help guys!
Hi seek4
Did you ever find a solution for your touchscreen?

[Q] Flashing custom FW, returns to stock.

Hey all, before I say my problem, firstly I have no idea if this is the right section in the forums so apologies in advance, secondly, I have held out for 3 days trying to work out various issues before I posted. I probably did just miss one thing or misread another but no matter how much I look, no idea what as new to this. Thanks in advance for your help.
Basically, wanted to flash some custom firmware to my phone, I have been having many issues with backing up on Kies, seems to be something related to my USB's and my computer, it keeps failing during the backing up of programs. I ended up giving up on this, made a titanium pro back up of System files and of programs, also made a Nandroid backup, both on my internal phone memory I believe. Have root access, installed busy box and such, backed up some other stuff using EFS Pro, now I am completely confused, I have followed a few guides dotted around the internet, tried to install some custom firmware, it was Carbon Rom 4.2 I believe. I went into the CMW menu, wiped data/factory reset, wiped partition cache, and wiped dalvik cache, installed the rom from my internal phone memory, as it would not find it on the memory card when I tried, and now after two attempts of it seemingly doing it, on rebooting the phone, I go back to the Samsung firmware.
I have tried to read up as much as I can but obviously I am missing something here and no amount of guides or google searches have hinted at my problem, could anyone help? I know people asking constantly for information on how to put on custom firmware will be irritating, but I have genuinely taken this as far as I can alone Cheers
Now after formating something under mount/system, my phone is stuck on the logo screen, reinstalling the ROM does not work either, no idea what to do now
reflash rom, wipe data and voila.
Hey, thanks for the reply. By reflash rom, which way do you mean, am pretty confused still. The rom I download basically bricked my phone, I don't know why, I think to recover it I use ODIN and get my stock software, so is that what you mean? Or can I somehow use my Nandroid back up..?
deancolt45 said:
Hey, thanks for the reply. By reflash rom, which way do you mean, am pretty confused still. The rom I download basically bricked my phone, I don't know why, I think to recover it I use ODIN and get my stock software, so is that what you mean? Or can I somehow use my Nandroid back up..?
Click to expand...
Click to collapse
If you have a Nandroid restore that or flash your original firmware via Odin .
Never restore system files after a firmware change with TB .
jje
Ok here is the situation now, I have made things 100 times worse, I possibly should not of been doing it this late... I followed guides exactly though and there is definitely something not working right with this phone, I just don't know what, all I know is its very temperamental with connecting to computers and will fail doing the custom firmware flashes half the time, no matter what I use, even using the stock ROM i got from samimobile has caused many problems. It might be me, I don't know, but in my frustration followed some advice on a forum and I think I formatted the mount/system. SO obviously I lost both my back up's. My fault and can live with that, phone was bricked and had to do that to get past it I think..
But now no matter what kernel I use and have tried quite a few including my original one, I am unable to connect to my home wifi. It definitely is not the wifi, it worked just fine before I flashed the phone and has been working with it for 4 months, now whenever I set up the phone its constantly stuck in this obtaining network ip infinite loop. No fixes I have used have helped at all so far Sorry to keep asking stuff, I am just literally at the end of my tether, was up until 7am messing with it to no avail.
Just to reiterate a point, the reason I wanted custom firmware was because the phone was crashing randomly and just dying on me and also the speaker had lost like 90% of the volume when I wanted to play music, also it would not connect to my computer with ease, now obviously before I did anything it had issues. So that is why I feel something might be wrong, not saying I did not break anything myself, just the process of flashing the firmware has been pretty straight forward once I did it a couple of times, it has just been failing and bricking every other time, so I am not sure what the problem actually is, did I miss a step, did I mess it up? If not what has. Please helps guys. Regards.
I formatted the mount/system. SO obviously I lost both my back up's
Click to expand...
Click to collapse
formatting system wouldn't touch your backups
deancolt45 said:
Just to reiterate a point, the reason I wanted custom firmware was because the phone was crashing randomly and just dying on me and also the speaker had lost like 90% of the volume when I wanted to play music, also it would not connect to my computer with ease, now obviously before I did anything it had issues. So that is why I feel something might be wrong, not saying I did not break anything myself, just the process of flashing the firmware has been pretty straight forward once I did it a couple of times, it has just been failing and bricking every other time, so I am not sure what the problem actually is, did I miss a step, did I mess it up? If not what has. Please helps guys. Regards.
Click to expand...
Click to collapse
Usual reply if you did not know what and why and had never bothered to read the faqs and guides before flashing .Then its nearly always user error .
Best take it to a service centre and pay for a repair .
jje
edinghn are
Close thread please
Found out something really handy
Hi guys,
TheGS3 has 1 huge trick when u got stuck in firmware, CSC, etc.
Especially when u used some super usefull toolkit (like me)
I used the Galaxy S3 Toolkit, option4 (ALL in ONE) just push enter 2 times
1 to start and the last one to exit...
Got all the issues i read on hundreds of pages searching for the solution.
Accidentialy i found this morning (its 4:45am right now and busy with it since 15:00)
Start Kies, connect GS3 with USB kabel and when it says not connected take out USB
Dont plug in USB for a while...
In KIES go to Tools and irmware upgrade.. Remember, DONT plug in USB
It will ask u for your model nr which is printed on sticker in baterycover
Confirm and it will ask u S / N' which is printed on same sticker
It will start downloading firmware and u will be guided through update progress
Good Luck to y'all.. Time to go to bed.......

no keyboard on lock screen

Ok, so I have a serious problem... My phone is locked and when I touch the text bar to enter the password, no keyboard comes up. Important information:
- I just upgraded to jelly bean (the official one that came out today)
- as far as I can tell, everything is working fine, i just can't unlock it
- when I touch the text bar, it makes a noise, but no keyboard comes up
- was working fine immediately after the upgrade
- I got done fixing some settings and locked the screen
- this may have something to do with changing the default keyboard to Google Keyboard (it was acting a little funny immidiately after, like it was crashing)
- I have Android Lost installed, the unlock function isn't working, but others do work
- phone is encrypted
Unless someone has some ideas for me within the next couple hours, I'm going to wipe the phone. Obviously, I would prefer to not do that.
==========================
EDIT:
I've managed to use Android Lost to make some backups of some stuff, but I'm still trying to figure out how to unlock the screen. I've found that I'm able to install apps remotely from google play if that gives gives anyone some ideas.
=============================
EDIT2:
I had another idea. If this is a problem with the keyboard, is there a way for me to change it remotely? Can I install another one via the store?
Alright... I gave up on trying to get passed the lock screen and tried doing a factory reset. I was afraid of the super brick issue, so instead of doing a wipe in recovery mode, I used Kies to reflash it. However, that did nothing. The phone started back up and acted like nothing happened. It asked me for the same password, then got to the lock screen and had the same keyboard issue.
I've tried various roms, but nothing seems to wipe the encrypted information properly. At some point, I got it to forget the password, but it still thinks that one exists. I even rooted it and tried shostock3, but when it boots, it asks for a password. The old password doesn't work, so I can't get passed it. I tried entering the "wrong" password many times and it said it would wipe the phone, but it just restarted to the SAMSUNG boot screen and just sat there. I pulled the battery after half an hour...
I should note that stock gingerbread seems to work fine...
Does anyone have any ideas on how to wipe the encrypted data?
If you can push apps to it, try pushing an app like no lock or something.
Short answer: No.
It is probable that encryption information is stored in the efs (encrypted file system) folder. That's where the imei and other critical stuff is stored. I don't believe anyone who posts here in the I777 forum really has a grasp on how phone encryption works though. I've only seen one other person post here who had an issue with an encrypted phone, and he was unable to solve his problem as far as I know.
If you have a proper backup of the efs partition from before the phone was encrypted, it is possible that you could solve the problem by restoring that partition. But I'm not even sure you could write to that section of the phone memory with adb with the phone in it's current state. Edit: if you can boot into stock gingerbread normally, then you can restore an efs backup, if you have one.
I'm guessing you could send it to Samsung and they could fix it for you probably.
I finally got it working. I'm not sure what combination of things did it, but I had to restore it to stock jelly bean (via kies) to get it to wipe the encryption. I guess the stock rom knows how to properly wipe it when you keep entering the wrong password. After I got it all cleaned up, I put shostock3 back on. When the battery charges back up, I'm going to try encrypting it again (in shostock).
However, now I found another issue (may or may not be a real problem). I wanted to check if the phone was still unlocked, so I dialed *#SIMLOCK# and it says "Connection problem or invalid MMI code."
Tada!
Creepy, my good friend, would be referring to me and as you know SCIU I didn't ever get it to unlock the phone. Oddly enough a stock ICS rom (my mom now has my phone right up the road so I may try this to see if it will work and then go back to ShoStock3) works fine. I have nothing hidden from the phone storage, everything shows up, it is actually unlocked and rooted though not a custom bios err firmware/ROM because when that is put on there the encryption issues come back and the password is asked for. If the correct password is entered (and my KEYBOARD comes up but I didn't change it from the Android/Samsung one) it proceeds to enter whatever it is supposed to (my guess is the POST area like on a computer when it is entering Windows/Linux, etc.) but the screen stays black (ShoStock logo doesn't even appear if I remember correctly or it does show then goes to black loading screen with the Samsung logo and that is it, perm stuck). However I did try flashing back to Gingerbread ROMs and ICS ROMs though not through official KIES.
SCIU I may have to give this a try if my mom don't mind it and see if that helps fix the problem. Thanks for starting this thread. I am sorry I didn't respond to the PM you sent me (my LGOG, Triple OG, OG, TRIPLE OG, Optimus G AT&T Phone has screen cracked twice and is unresponsive on two different phones so I sent that in to warranty repair [rapid heating and cooling issues]) and haven't been on XDA for a week. If there is anything else you need to ask or bounce ideas off of me then I am all for it.
As far as encryption goes, the process works the same as any other encryption algorithms used (MD5/HASH/SHA-!, etc.) using a basic replica of most file systems although mobile storage tends to work a tad differently. Unfortunately, the freezer trick, brute force, nor any other cracking methods I was able to try at home worked to get it to open up. I tried getting into the EFS area of the phone but never could get to the directory or have it display.
Again thanks SCIU and as I stated I may give this a try if my mom don't care.
Eagle
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
rawan-omer said:
i've the same problem here but i cann't use kies when my phone is locked .... so what can i do??
Click to expand...
Click to collapse
You can get the full stock jelly bean Odin flashable tar in the Download Repository. See link in my signature. According to sciguy125, flashing stock jb and then inputting repeatedly the wrong password will clear it. I'm not sure how many times it takes, 5 or 10 I think. I've never worked with an encrypted phone. I'm just repeating what I have read others say. I've seen the above posted by at least one other person. You should be able to flash the stock firmware using Odin. The one you want is I777UCMD8
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
moselyy said:
my phone screen is locked (with word password) , Huawei, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!!
Click to expand...
Click to collapse
Friend, this is the forum for the S2 (Samsung), so you won't find anything about Huawei devices here - best to ask your question in the forum for your device.
That being said if you are rooted and have a custom recovery, simply power the device off and boot into recovery and perform a factory reset from there. If that doesn't work do a full wipe (this means wiping /system), then re-flash the ROM/gapps.
me too!!! do you have some tips for me?? i almost fainted when i knew that the keyboard isnt working.... i do have a lot of important files in my phone.
Easy, you fools! JUST KIDDING lol Connect an external keyboard. Restart the phone with the keyboard plugged in and you'll have one chance to input the pass every time you restart. Good luck, bosses!
my phone screen is locked (with word password) , SAMSUNG GALAXY TAB 3V, and the keyboard doesnt show up when i click the box? tried reseting it, cant go to settings whatsoever! i didnt damage my phone in any way either. need help asap!
My sumsang keyboard has stopped I cannot do nothing because is secure by password can you help please
I got the same problem but everything on my phone is fine except it doesn't let me enter the password I dnt wanna factory reset it cause I got important pictures in it any suggestions on how to get my keyboard working.
Solution that worked for me
Hello all,
I usually don't post things around, but something told me to do this, since I don't see any threads talking about this solution.
My solution was the following:
Went to google play store on my computer via chrome. Logged in to the user attached to my play store and re-installed all keyboard apps I have.
That worked beautifully and hope this helps other people!!

[Q] Sim card issues

So last week I bought an unlocked optimus g from amazon, the At&t e 970 model. At the time I received the cell phone, I didn`t have a sim card to test with it, so I just started doing the usual procedures to install custom roms, like rooting unlocking the bootloader etc. I`ve done that, made a complete wipe, and got stuck with a phone with no rom and I couldn`t find the custom rom I had transfered to the internal Sd. After I managed to transfer the custom rom to my external SD, I flashed it with clocworkmod. The phone seemed to be working well in all aspects, but when I finally got my hands on a sim card, the phone was not recognizing it. I thought it could be the rom I have, so I tried different custom roms, and ended up flashing the stock JB rom from At&t. That did not solve the problem either, I thought it could be the sim card that was causing the problems, but after trying a friend`s sim card that is working, the phone still had the same problem with not detecting the sim card. Now my question is, could I`ve possibly screwed the cell phone`s radio/firmware because of all the custom roms I`ve installed, and if so where can I find the original JB image, as i can`t find these anywhere. I`m pretty sure my EFs partitions are OK, as I can retrieve the IMEI from the cellphone through the dialer. I`m sorry if this information is available elsewhere, but I`ve been looking around and haven`t found everything I need.|
Thanks
gustamk said:
So last week I bought an unlocked optimus g from amazon, the At&t e 970 model. At the time I received the cell phone, I didn`t have a sim card to test with it, so I just started doing the usual procedures to install custom roms, like rooting unlocking the bootloader etc. I`ve done that, made a complete wipe, and got stuck with a phone with no rom and I couldn`t find the custom rom I had transfered to the internal Sd. After I managed to transfer the custom rom to my external SD, I flashed it with clocworkmod. The phone seemed to be working well in all aspects, but when I finally got my hands on a sim card, the phone was not recognizing it. I thought it could be the rom I have, so I tried different custom roms, and ended up flashing the stock JB rom from At&t. That did not solve the problem either, I thought it could be the sim card that was causing the problems, but after trying a friend`s sim card that is working, the phone still had the same problem with not detecting the sim card. Now my question is, could I`ve possibly screwed the cell phone`s radio/firmware because of all the custom roms I`ve installed, and if so where can I find the original JB image, as i can`t find these anywhere. I`m pretty sure my EFs partitions are OK, as I can retrieve the IMEI from the cellphone through the dialer. I`m sorry if this information is available elsewhere, but I`ve been looking around and haven`t found everything I need.|
Thanks
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2584981
Ye did not looketh hardeth enougheth, seek and ye shall find. Jokes aside, I screwed up my radio by flashing the E977 radio, had the same issue as you. I tried some of the radios on that link and managed to get the sim recognized, problem is my phone worked flawlessly with the 1900 band but had trouble with the 850 band(got no signal or very weak signal). Read through the thread, my issue was mencioned there and someone asked me to test something to get the 850 band working again(thing is i gave my phone to my mom and she uses the 1900 band so i couldn't test).
luisoman2000 said:
http://forum.xda-developers.com/showthread.php?t=2584981
Ye did not looketh hardeth enougheth, seek and ye shall find. Jokes aside, I screwed up my radio by flashing the E977 radio, had the same issue as you. I tried some of the radios on that link and managed to get the sim recognized, problem is my phone worked flawlessly with the 1900 band but had trouble with the 850 band(got no signal or very weak signal). Read through the thread, my issue was mencioned there and someone asked me to test something to get the 850 band working again(thing is i gave my phone to my mom and she uses the 1900 band so i couldn't test).
Click to expand...
Click to collapse
Thanks for the reply first of all. I`ve followed your advice and tried different radios, but with no luck, I still get the no sim card inserted icon on the notification bar. I`m worried this may be a hardware related problem, maybe something wrong with the motherboard. I want to know for sure that it is a hardware problem, so I can restore the phone to factory specs and return it to amazon. Could this be a firmware related issue? I don`t know what else could be causing this.
gustamk said:
Thanks for the reply first of all. I`ve followed your advice and tried different radios, but with no luck, I still get the no sim card inserted icon on the notification bar. I`m worried this may be a hardware related problem, maybe something wrong with the motherboard. I want to know for sure that it is a hardware problem, so I can restore the phone to factory specs and return it to amazon. Could this be a firmware related issue? I don`t know what else could be causing this.
Click to expand...
Click to collapse
Here is an excellent return to stock guide by @ShoaibAhmed.
http://forum.xda-developers.com/showthread.php?p=50775936
gustamk said:
Thanks for the reply first of all. I`ve followed your advice and tried different radios, but with no luck, I still get the no sim card inserted icon on the notification bar. I`m worried this may be a hardware related problem, maybe something wrong with the motherboard. I want to know for sure that it is a hardware problem, so I can restore the phone to factory specs and return it to amazon. Could this be a firmware related issue? I don`t know what else could be causing this.
Click to expand...
Click to collapse
Seems like a hardware issue then since any of those radios should have worked. Follow the guide to return to stock.
luisoman2000 said:
Seems like a hardware issue then since any of those radios should have worked. Follow the guide to return to stock.
Click to expand...
Click to collapse
I am following the procedure to install back to stock, I have LGNPST installed, but when I connect the phone in download mode, my computer does not recognize the phone, and therefore nothing shows up in LGNPST. I have tried fixing the drivers automatically, but windows fails to do so, and I have also tried to update it manually, with no luck. whenever I connect the device in download mode, it shows that there is driver problem. Is there another way to flash the .bin image?
gustamk said:
I am following the procedure to install back to stock, I have LGNPST installed, but when I connect the phone in download mode, my computer does not recognize the phone, and therefore nothing shows up in LGNPST. I have tried fixing the drivers automatically, but windows fails to do so, and I have also tried to update it manually, with no luck. whenever I connect the device in download mode, it shows that there is driver problem. Is there another way to flash the .bin image?
Click to expand...
Click to collapse
I have that issue with my laptop with win 7, try another pc, preferably one with xp, that worked for me.

Can't receive SMS. Everything else works.

I've tried about everything that I know to do and have found suggested around the net. I'm sorry if it's a double post, but I didn't see the problem listed anywhere.
Galaxy Note 3 : Rooted, but worked fine until last week.
I can make calls, send and receive MMS, can send SMS, but not receive. I've been to the Samsung store at Best Buy, Sprint Store, and no one has any idea.
Here is what I have tried:
Factory wipe and reset.
Odin newest stock rom (is this what they consider firmware at the sprint store?)
Installed the SAC23 Rom
Installed other messaging apps
Update prl, profile and all of that
Switched the sim card between phones and it didn't work with a different sim card. Did not work when I went back to the original sim.
Sprint tech support says the network is fine and there are no problems with my account that would cause any issue. Our other phone works fine.
I am at a loss. I'm hoping someone here has an idea. I'm going to go to the sprint store in another town as the BB guys suggested. They're apparently also a repair center.
I don't know enough about how the phones operate to know if what I'm doing would actually change things. It seems that a wipe and different roms not making a difference would seem like a hardware problem to me? I can't imagine a hardware problem only being with receiving if everything else is working. I've only had the phone since November, so I'm hoping that they'll swap me for another phone or something. This is the first phone that I haven't bought the insurance for and of course it's screwed up.
Thanks for any help.;
smocksam said:
I've tried about everything that I know to do and have found suggested around the net. I'm sorry if it's a double post, but I didn't see the problem listed anywhere.
Galaxy Note 3 : Rooted, but worked fine until last week.
I can make calls, send and receive MMS, can send SMS, but not receive. I've been to the Samsung store at Best Buy, Sprint Store, and no one has any idea.
Here is what I have tried:
Factory wipe and reset.
Odin newest stock rom (is this what they consider firmware at the sprint store?)
Installed the SAC23 Rom
Installed other messaging apps
Update prl, profile and all of that
Switched the sim card between phones and it didn't work with a different sim card. Did not work when I went back to the original sim.
Sprint tech support says the network is fine and there are no problems with my account that would cause any issue. Our other phone works fine.
I am at a loss. I'm hoping someone here has an idea. I'm going to go to the sprint store in another town as the BB guys suggested. They're apparently also a repair center.
I don't know enough about how the phones operate to know if what I'm doing would actually change things. It seems that a wipe and different roms not making a difference would seem like a hardware problem to me? I can't imagine a hardware problem only being with receiving if everything else is working. I've only had the phone since November, so I'm hoping that they'll swap me for another phone or something. This is the first phone that I haven't bought the insurance for and of course it's screwed up.
Thanks for any help.;
Click to expand...
Click to collapse
OK, first back up all your data to the desktop of your PC ( music , pics, etc. ) pull battery, reinstall and boot into stock recovery. Now do a factory reset while in stock recovery use the power and volume buttons to navigate. Now pull battery, reinstall and boot into download mode. Use odin to flash whatever .tar you want. ( NC5, NH7, NK4 ) .
Let it go through the first time user boot up, skip through everything do not install any personal info. Once you are at the home page pull the battery, reinstall, boot into download mode what does it say ? It should say status SAMSUNG OFFICIAL on both lines. If one or both say "custom", pull battery and reinstall, boot into recovery do a factory reset and go through the process again.
So many people flash a custom rom have a problem and then odin flash back to stock only once. Which will leave the bootloader in custom status and you end up with a dirty flash. When I go back to stock, I always odin flash 2 or 3 times to make sure it catches all of it.
Here is my thread if you need more info http://forum.xda-developers.com/note-3-sprint/general/samsung-note-3-rom-flashin-basics-t2896440 Enjoy !!!
Awesome. I'll try when i get home. Hope it works!
I've been holding off on rooting this phone and used this as an excuse to put something new On for a rom.....well i want thinking and this thing is still on warranty, but I'm betting they'll reject it some knox has tripped.
Thanks

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