Phone stuck on "nokia" boot screen - Nokia Lumia 800

Hi folks,
our Lumia 800 isn't able to boot properly. Every time I try to turn it on it vibrates, the nokia logo shows up and that's it. nothing happens. I've tried all combinations. Soft reset, hard reset... i doesn't help
Only thing that works, is force the phone to go into the connect-to-computer mode and zune is asking me to restore the phone. But I don't want to try that option, because there are very important baby pictures stored on the phone (nope, no cloud service was used )
Any ideas what I could try to do to get the pictures?

kravudin said:
Hi folks,
our Lumia 800 isn't able to boot properly. Every time I try to turn it on it vibrates, the nokia logo shows up and that's it. nothing happens. I've tried all combinations. Soft reset, hard reset... i doesn't help
Only thing that works, is force the phone to go into the connect-to-computer mode and zune is asking me to restore the phone. But I don't want to try that option, because there are very important baby pictures stored on the phone (nope, no cloud service was used )
Any ideas what I could try to do to get the pictures?
Click to expand...
Click to collapse
i think there is no other ways to recover the pictures, it is because maybe your phone is bricked, i recommend you to restore it to make it at least functioning.

Related

XDA 2 Freezing on Boot Screen...Please Help

I have no idea what's going on with my XDA II. I have not done anything to modify or upgrade it recently. But suddenly the phone froze one day. I tried doing a soft reset but the phone just shut off. Kept pushing power button but nothing worked.
I then tried a hard reset which didn't work either. I finally just removed the battery and the sim card and then replaced them. My phone finally booted up and went through the standard hard reset sequence. I restored my backup information into the phone. Later on it froze again...with the same problem.
I finally got my phone working, but it freezes almost everytime I try to do something. When i do a reset, whether hard or soft, I get stuck at the boot screen with nothing happening. I reset it about 8 or 9 times before i get back into the phone and go through the intro to WM2003 again.
When i do get in, i can maybe make a call or two before the phone freezes up again. Don't know what to do, but really confused. I was going to contact o2 because the phone is still under warranty. However, I have upgraded to the TMobile 1.6 rom.
If anyone has any suggestions on how to fix this please let me know. If not, does anyone have the original o2 rom that I could get a hold of? Thanks for all the help in advanced.
Does the phone freeze after you restore backup or does it do it even when you use it from scratch after hard reset?
It freezes no matter what. Most of the time, it'll refuse a hard reset. I would reset it, hard reset it and the phone will just load up on the Tmobile screen and stay there. Sometimes i'll get that circle thing that shows the phone is doing a process...but it'll go in circles forever.
Sometime down the line it'll actually let me through. Then i'd do the whole WM2003 intro again.
So to answer that question, it's not only on my restore, the phone consistently freezes up.
Looks like it's time to avail of the warranty and have your phone replaced.
I know, but in order to do that I have to get the original rom because i'm on tmobile 1.6 rom.
Mate, did you try to reinstall the 1.6 rom? Maybe download the latest ROM version and try to install it from your dead device...
My phone is just freezing on the boot screen and sometimes i can actually get in and use the phone for a while. Does this still constitute it as dead?
Since I can't get past the boot screen most of the time, I can't connect the phone to the computer to install the 1.6 rom again.
However, I did get past the boot screen once and did manage to sync it with my computer and reinstall the 1.6 rom. No help...same problem...
Ok, i finally got in and managed to update the rom to the new O2 rom. Everything was working fine for a long time. I used the phone and no problems. I left the phone on the sync cradele over night and by morning the phone was frozen. Reset and getting stuck at boot again...
ANyone have any ideas?
i also get this problem.
I have found many ppl got this problem, but no one has solution.
so what is everyone doing about it?

[Q] Screwed up my WP 7.5 boot, now what?

Hello everyone.
I ran into a serious mishap with my brand new work phone. I was handed a HTC radar c110 with Windows phone 7.5 to work with, but the phone had a little issue with calls and I decided to do a factory reset to see if it would sort it out.
So I searched on how to do a factory reset, and took a quick run to the bathroom before I could complete it. But my friend decided to finish it off for me, and somehow mispressed some button I guess, because a screen saying "Omega system loader menu" came up instead, with "FFU method" and 2 options, "MTPz" and "TFTP protocol". She took a blind guess at TFTP protocol, and when I came back the phone wouldn't turn on, it keeps resetting every few seconds and only says "TFTP protocol" on the bottom of the screen. Sometimes an image asking to connect the phone to the pc comes up.
I have tried the factory reset after this a couple of times, but when the phone restarts, this TFTP protocol image still comes up and the phone won't start. My guess is I have effed up the OS. What do I do now? Any guess? I don't want to go to my new job on monday and say that I screwed up the phone they gave me yesterday :S.
Any help is very appreciated. Thank you very much.
EDIT: I can get to USB host mode screen (white screen with "enter usb host mode"), and the white screen where you can "image crc" and "factory reset", not sure if it's called bootloader screen? I'm pretty sure I can get somewhere from one of these screens, but I'm not familiar with rom flashing and bootloaders at all.
EDIT2: I have been investigating further and I can now access the bootloader mode (the factory reset one), update mode (the omega system loader one) and usb host mode. I just need to figure out how to flash a rom (preferably an official one, as it's a company phone) into it now.
EDIT3: I got it fixed, not really sure how, but trying different things ended up booting the phone as normal. I am back to having the same problem as before though, but better than having a bricked phone I guess.
any idea what the solution ended up being?
I think reverting back to my original stock rom might be the answer for me, how did you do it?
I've just managed to do the same..
Any help as to how to sort out this issue? TFTP Protocol appears at the bottom of the screen with all the other symptoms referred above.. PLEASE SOMEONE HELP.

[Q] Fix bricked Lumia 800

Hi. So I'm wondering if anyone know a way to restore a bricked Lumia 800?
Atleast I call it bricked.. Here's what happened:
I tried to update my Lumia 800 to WP7.8 and used the SevenEighter to update it.
Somewhere upon updating the .exe stopped working, so I closed it to retry.
And the phone were in "servicemode" (?) when I did so,
and now it refuses to go back to regular boot.
It just boots into "servicemode" every time I reboot the phone.
I've tried softreset and hardreset (pressing keys at the same time.)
and I've let the battery drain, then tried to charge it. But it just loops into
the "servicemode" for some reason.
And by servicemode I mean there bootscreen where it says that you should connect the phone to a computer. Updatescreen or whatnot.
Anyone have any idea on how to fix this if its even possible?
Edit: And no, I dont have a log since I tried to update again it overwrote the log.
- dmbardal
dmbardal said:
Hi. So I'm wondering if anyone know a way to restore a bricked Lumia 800?
Atleast I call it bricked.. Here's what happened:
I tried to update my Lumia 800 to WP7.8 and used the SevenEighter to update it.
Somewhere upon updating the .exe stopped working, so I closed it to retry.
And the phone were in "servicemode" (?) when I did so,
and now it refuses to go back to regular boot.
It just boots into "servicemode" every time I reboot the phone.
I've tried softreset and hardreset (pressing keys at the same time.)
and I've let the battery drain, then tried to charge it. But it just loops into
the "servicemode" for some reason.
And by servicemode I mean there bootscreen where it says that you should connect the phone to a computer. Updatescreen or whatnot.
Anyone have any idea on how to fix this if its even possible?
Edit: And no, I dont have a log since I tried to update again it overwrote the log.
- dmbardal
Click to expand...
Click to collapse
I don't think you can actually brick a Nokia, if it's still turning on, then you can use Nokia Care Suite and restore the firmware through there by downloading the correct firmware (you can use any though, just use the correct product code) via Navifirm. Search the forum for tutorials.
Thanks for the reply.
I'll give Navifirm a try. Cheers!

Dead Bootloader...

Hi,
So as you've seen my phone is bricked, I can't reboot it by ANY way, it just vibrate when I try PWR + VOL+/-.
I looked a bit everywhere, and I find this -> http://www.droidgyan.com/soft-brick-vs-hard-bricked-vs-broken/#
But I need to know :
-Anyone has ever tried this ?
-is it a good solution ?
-is-there any better or easier way to get my phone back to life ?
And I repeat, I tried everything I found on others threads, every combination of buttons, nothing worked. So if you know a way like this, be sure it's not on every soft/hard brick forums, I've done them all ;p
And sorry for my english, I just hope everything is understandable.
Same here Have you find one solution ?
From experience with other devices that looks logical, I wouldn't like to be the first to try it though!! Might be worth trying insurance or taking it back to the shop you bought it from to see if you can get it swapped using the playing dumb card (I turned my phone on today and it just had a blank screen) that worked for mine when it was pre loader busted like this!
Hi!
I'm in the same situation.... i've got an Honor 7 (PK-AL10), i tryed to recover it but when i do fastboot flash system SYSTEM.img the system replies with "error: cannot load 'SYSTEM.img': Value too large for defined data type".
Help me!!
Have anyone tried to connect the phone to a windows PC, and Power+lower volume?
Also you may try with the phone plugged to USB, Power until the phone vibes for booting, wait 5 seconds and then Power again. And then try to boot the fastboot USB connected.
I don´t know but I´ve read in 2~3 places that powering the phone while USB connected sometimes enables booting in dead-phone situations.

[Bricked] Bootloop and Factory reset freeze problem

Hello to whom may come upon this,
I flashed the v20-g8 engineer-laf file on my lg g8 att lg820UMi. I cannot personally boot back into my phone, nor even go into factory hard reset. When I boot into factory hard reset mode it does carry me to the finalized, "Do you wanna really reset all personal data etc...". But it just freezes after I press yes, and does not do nothing. I was trying to bootloader unlock my phone, but it was the wrong file or wrong format. It freezes in DL mode initially booting into DL mode and I can't access fastboot. Check s/n and imei does and factory reset yes, but continuing to actually factory reset and pressing the final yes; it hangs. So I do not know what to do. Rather there is an hardware fix to this internally or to just throw this phone in the trash. the digitizer on the phone is cracked, but the oled panel is still intact. Maybe someone could buy it for the microphone pieces and frame, but the motherboard on this phone is ****ed. I guess the boot.img is corrupted or whatever the bios to booting is dis-logged. Can anyone help? I wish it would just run the factory reset program fully then my system could restore itself, but we all know that the lg g8x att version does not have an kdz to be flashed plus the computer cant pick it up or communicate with the phone because it freezes in DL mode. Please help. I actually sort of love my phone(s). First time ever bricking an phone and usually an way out the hole but its like lg forced my in a ditch. Bad thing is I actually advertised this phone pretty well. LG cough...cough...do better or stop making phones for att because ATT is pretty stuck up because there towers and routers do the talk these days then their software. Ugh... Wasted my stimulus money
:crying::angel::crying::highfive:
Shryvone21 said:
Hello to whom may come upon this,
I flashed the v20-g8 engineer-laf file on my lg g8 att lg820UMi. I cannot personally boot back into my phone, nor even go into factory hard reset. When I boot into factory hard reset mode it does carry me to the finalized, "Do you wanna really reset all personal data etc...". But it just freezes after I press yes, and does not do nothing. I was trying to bootloader unlock my phone, but it was the wrong file or wrong format. It freezes in DL mode initially booting into DL mode and I can't access fastboot. Check s/n and imei does and factory reset yes, but continuing to actually factory reset and pressing the final yes; it hangs. So I do not know what to do. Rather there is an hardware fix to this internally or to just throw this phone in the trash. the digitizer on the phone is cracked, but the oled panel is still intact. Maybe someone could buy it for the microphone pieces and frame, but the motherboard on this phone is ****ed. I guess the boot.img is corrupted or whatever the bios to booting is dis-logged. Can anyone help? I wish it would just run the factory reset program fully then my system could restore itself, but we all know that the lg g8x att version does not have an kdz to be flashed plus the computer cant pick it up or communicate with the phone because it freezes in DL mode. Please help. I actually sort of love my phone(s). First time ever bricking an phone and usually an way out the hole but its like lg forced my in a ditch. Bad thing is I actually advertised this phone pretty well. LG cough...cough...do better or stop making phones for att because ATT is pretty stuck up because there towers and routers do the talk these days then their software. Ugh... Wasted my stimulus money
:crying::angel::crying::highfive:
Click to expand...
Click to collapse
bro enter edl and restore your stock file,i mean restore the stock file of which you loaded (backup fiile)
[email protected] said:
bro enter edl and restore your stock file,i mean restore the stock file of which you loaded (backup fiile)
Click to expand...
Click to collapse
I can't enter into dl mode at all...my phone is fuccked....
Did you come to any kind of solution? im in a very similar situation.

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