Related
Hi everyone...
I want to ask if anyone managed to fix the Hero WiFi problem... If you haven't see all these threads in forums around the world about the same problem that we have on Hero, and the problem is that the Hero connects to the WiFi without any problems and starts working normally, but after few minutes it looks that its is connected, the WiFi indicator shows that the network is Excellent or good but when I try to open new pages, the browser says that the network has dropped or no access to the AP... I think this problem is well known here... so I was wondering if any one has managed to fix the problem, or is there any program, or update from HTC that I missed to fix this problem...
Thanks in advance for every one..
Hamo
I had the same issue with a linksys router, before I upgraded to the newest radio. Have you tried that?
kiratha said:
I had the same issue with a linksys router, before I upgraded to the newest radio. Have you tried that?
Click to expand...
Click to collapse
really I have tried everything that I have found in last 4 month on the internet, but noting... same problem!!!
and i see there is a lot of people that have the same problem. think that HTC have not fix this yet...
thanks for quick replay..
Hamo
This appears to be linked to what router you are using. I have 3 different routers. 2 work fine 1 doesn't. The one that does not work is the newer most expensive Belkin MIMO router.
Some say that you should disable 11n and just use b and g, others say manually select channel. Not sure if either reliably works. Best way is to change the router. The one I am using at the moment is 7 years old, so you do not need hi-tech.
It's definitely not an N issue. I have 3 routers and have this problem with all of them. One is a WAP-11 running D-Link firmware, one is a WRT-54G running the most recent Tomato, and the other is one their early b/g routers running stock firmware. I've also tried the obvious tweaks with no improvement (different channels, different security settings, etc...). Also have the problem on both of our Heros. My wife's is still stock, mine is running the damagecontrol ROM (had the problem when it was stock, too).
I actually just got out of bed and sat down at my computer to research this exact issue. My wife and I both need data service for our jobs, and 3G coverage is lousy at our house no matter which carrier, so it's absolutely crucial that WiFi work well.
I've read bits and pieces on this forum and others that makes it sound like flashing a radio update could fix the problem. Is this accurate? It also sounds like people are having issues with bricking their phones after a radio update. Any truth there?
Google searches on the subject bring up mountains of irrelevant results to sift through, if anybody could save me a little time and point me in the right direction I'd be very, very appreciative.
(As someone who's worked in IT for over 20 years, I understand that there are always bugs and compatibility issues with technology. However, given that Linksys is the most popular brand of home router out there, I think it is inexcusable that the phone shipped with this issue. That Sprint and HTC have allowed it to go unremedied for this long is downright appalling. "Buy a new router" is NOT a solution that they should be able to get away with.)
Your problems may not be the same as the ones referred to by the OP. What are the symptoms? Can you connect at all to the routers?
The symptoms of the common problem that I was referring to is that you appear to be connected to the router but whenever you try to use the connection you get a connection error message despite your wireless settings appearing to show you are connected to the router. Are those your symptoms?
As I said I have two routers that work fine, one of which is an old D-Link DI524, the other being a newer Netgear WGR614. Both of those only have 11b & g and are running with original firmware. The one that does not work, the Belkin, has 11n, also running with original firmware.
For some flashing the original radio has worked. Others report that it makes no difference.
I have just noticed your reference to Sprint. In that case it may be better to start your own thread on the dedicated Hero CDMA forum, which deals with CDMA phones rather than the GSM phones that most of us have got. You could also try reading and asking here as well.
peterc10 said:
Are those your symptoms?
Click to expand...
Click to collapse
Pretty much exactly. WiFi will work for 10 minutes or so, then quit. Phone still says it's connected, excellent signal strength, and has valid IP configuration. Just won't pass any traffic.
I'm seriously considering flashing a newer radio version to see if it helps, but I've read accounts of bricked phones when people try to revert back to the original radio. I have to be able to get back to original because if I don't get WiFi working the phones will need to be returned since WiFi is not optional for us. (Sadly, I'll probably end up stuck with a Blackberry if we go that route, since WinMo is 100% out of the question.)
As an alternative solution, can anybody recommend a router that's currently available and known to work with the Hero? I would need it to support external antennas and be able to flash dd-wrt onto it.
subliminalurge said:
I'm seriously considering flashing a newer radio version to see if it helps, but I've read accounts of bricked phones when people try to revert back to the original radio.
Click to expand...
Click to collapse
I've read a few reports of bricking while flashing radios, but in all cases it's been due to the user. The actual flashing takes place on the first reboot after the update.zip is applied in recovery. At this point the phone displays a graphic of a box and a phone with an arrow indicating transfer from box to phone. Apparently some people have freaked at this point, as they thought the update was already done & hence something must be wrong. As a result they pull their battery
I've not come across bricking reports specifically in relation to reverting back to the original radio. Got any links?
subliminalurge said:
I would need it to support external antennas and be able to flash dd-wrt onto it.
Click to expand...
Click to collapse
I am not sure why you would need this. I also wonder whether flashing something different on to a router which works may stop it working. But then I may be showing the limits of my knowledge.
If it is any use to you I still use my Belkin router (it is both wired and wireless) for my usual wifi throughout most of the house and my office. The only thing I don't use it wirelessly for is the Hero (and an old printer with a LAN print sharer). I sat my old D-Link router on top of the Belkin and wired the two together using a LAN cable. So the wireless bit of the D-Link works for the Hero via the wired hub of the Belkin. I have exactly the same set up for the Netgear router, which serves another part of the house and is also wired in to the Belkin.
They both work fine piggy backed by wire on to the Belkin. The problem is only with the wireless bit of the Belkin, not the rest of it. So why not try a new router wired in to your existing one?
Both the two routers I have named work, but both are, I guess, no longer available new. Not sure if they were ever sold in the USA, given I am in the UK. But if they did why not try a used one on fleabay?
And I still think you would be better served posting on the specific Sprint forum. The Sprint version of this phone is a CDMA phone with different version of ROM than the GSM version which most of the rest of us use. The phones even look different!
Never had any problems with wifi on this phone.
Maybe i have this probelem now...
never had a problem before i rooted and updated radios etc on my phone...
Just rooted it today... so need to check it out a bit more.
__________
Yes, the wifi dies on me now.
I was using: 63.18.55.06JU_6.35.09.26
Reflashing to: 63.18.55.06JU_6.35.08.29 now...
http://forum.xda-developers.com/showthread.php?t=563757 Download Radios
63.18.55.06JU_6.35.08.29
Phone works better with this!
Wifi all the time now when i want.
The latest one was not so good...
From the Android forum...
-----------------------------
Hero/router compatibility list
As so many differing reports of wi-fi connection issues are appearing, I have thrown together a quick-and-dirty summary of known routers/APs mentioned in this and similar threads. Put simply, "Good" work with the Hero using WPA2, "Bad" don't work at all, and "Ugly" work but with limitations.
I don't claim that this is in any way definitive or scientific, but it should help anyone looking for help with an inop wi-fi link. Please post any further details you may have both on the listed hardware and any other devices, working or otherwise. The more info we have the better placed we are to help each other.
GOOD:
D-Link DI-524 (3.1.3b firmware on hw rev G2 only)
Draytek Vigor 2600G (2.5.9_UK firmware)
Linksys WRT54G (Tomato v? firmware; link still drops infrequently)
Linksys WRT54GL
Netgear DG834G
BAD:
Belkin F5D8636-4 (No WEP64/128, WPA/WPA2)
Gigabyte GN-BR01G
Zoom X6
Zyxel P-2602HW-D1A
UGLY:
Belkin F5D7230 (WEP128 only; No WEP64. WPA/WPA2)
Belkin F5D8321-4 (WEP128 only; no WPA/WPA2)
/Al
Add the following
GOOD
Netgear WGR 614
BAD
Belkin FSD9630-4
i had a similar problem with my ps3 and hero on a belkin router. all i did was update the router firmware and it all started working
Bad
Tiscali siemens gigaset router
amongst many others!
Tested on UK T-mobile and Orange Heros, Stock ROMs
Had problem connecting my Droid Razr Maxx to my router at home (Netgear wndr 3300) but it connect almost everwhere else. After much help, and great service from Verizon and Motorola, including a next day replacement from Motorola, I found the problem was probably a conflict with the IP addresses i was using on the router. There is a conflice with base address 192.168.20.1 if it is used. You get connected, get an IP address but do not get any data. Changed to 192.168.0.1, and it worked fine. Have 192.168.16.1 at office it also works fine. Seem sot be conflict with LTE IF address. Love the Droid Razr Maxx. wonderful battery life.
From my experience, I have found that power cycling the router will in most cases resolve connectivity issues like this. But obviously that only works if you have access to said router.
On a side note, how exactly did you successfully perform a battery pull if you say you own a Maxx
I believe it has to do with what frequency range the router is using. I have a very nice VPN Linksys at my parents that I let them keep and it has the same issue with razr, thunderbolt, and Gnex so far. However my moms incredible 2 connects just fine.
I believe if you change it to a more common (off the top of my head, 90mhz) range everything should be just fine. I remember reading this somewhere and it made since, but my expertise is not in networking.
I haven't actually tried the fix because well, its my parents house and they have unlimited data and barely use 0.4 gb a month so no real need.
Hope this helps
Edit: I run a net gear at my house with 9-12 devices on it at a time and there are no issues connecting.
Sent from my Samsung Galaxy Nexus - Verizon 4G LTE.
When I had this problem I set up the router as no security, did not correct problem. Set up as 2,4 only no security, did not work. set up as all individual channels, did not work. Obviously powered down router and power up with each new setting, Still did not work. Even rebooted phone each time. Only thing that worked was changing base address. Did not remove battery.
Only question I have is if i run into a wifi network with this base address and I can't change it, I'm out of network connectivity.
JerseyFF said:
From my experience, I have found that power cycling the router will in most cases resolve connectivity issues like this. But obviously that only works if you have access to said router.
On a side note, how exactly did you successfully perform a battery pull if you say you own a Maxx
Click to expand...
Click to collapse
I already bough the maxx but here is a link I found in that sub forum.
http://forum.xda-developers.com/showthread.php?t=1477982&highlight=razr+upgrade+battery
WIFI problem
OKay... but how do you fix the wifi problem if you can't access the router? My droid razr maxx is having wifi connectivity problems with the wifi at my school. The phone will connect with the wifi for about 3 minutes, disconnect, and reconnect in an endless cycle. This sucks because I just got the phone a few days ago. I had a droid charge and never had a wifi issue like this. Any suggestions or solutions would be greatly appreciated. If I can't get this resolved within a few days I'm going to exchange my phone i hope that something will change.
wifi issues
I have 2 wifi routers at home. My RAZR could only connect to my 802.11N router and not my 802.11G router. It sees but when I try to log on to it, it would not connect.
So, it all depends on the router. It will see the signals from the routers but if it is not the N router, it will not connect.
I hope this helps.
STEVEAPSEY said:
Had problem connecting my Droid Razr Maxx to my router at home (Netgear wndr 3300) but it connect almost everwhere else. After much help, and great service from Verizon and Motorola, including a next day replacement from Motorola, I found the problem was probably a conflict with the IP addresses i was using on the router. There is a conflice with base address 192.168.20.1 if it is used. You get connected, get an IP address but do not get any data. Changed to 192.168.0.1, and it worked fine. Have 192.168.16.1 at office it also works fine. Seem sot be conflict with LTE IF address. Love the Droid Razr Maxx. wonderful battery life.
Click to expand...
Click to collapse
Thanks for this! I had two friends whose LTE phones could connect to my home wifi but did not have Internet access. My Linksys WRT54GL running Tomato 1.28 firmware was configured to the 192.168.20.xxx network. Just changed the subnet to .15 and their phones now work on my wifi.
Seems silly to me that LTE network would have a hard coded conflict with a class C private network address. They should have used a much less commonly seen class A network if it is necessary. Regardless, thanks for the solution!
why do all you guys have your subnets set so high? standard is 192.168.1.1 on linksys, the highest I've ever had to move it to was 192.168.3.1 due to neighboring linksys routers.
Side note, I don't know if this holds true for all android devices, and may be more hassle then its worth but I've read on the samsung galaxy player pages of someone with wifi issues to his belkin router and he solved it by setting a static IP for his player, maybe you could try that with your razr and see if it helps.
@bryan how is tomato? I use DD-wrt on ALL the routers I can flash it to and is why I haven't paid to have internet at my house in like a year and a half (weekend rental house across the street).
bryanluvgod said:
Thanks for this! I had two friends whose LTE phones could connect to my home wifi but did not have Internet access. My Linksys WRT54GL running Tomato 1.28 firmware was configured to the 192.168.20.xxx network. Just changed the subnet to .15 and their phones now work on my wifi.
Seems silly to me that LTE network would have a hard coded conflict with a class C private network address. They should have used a much less commonly seen class A network if it is necessary. Regardless, thanks for the solution!
Click to expand...
Click to collapse
I also want to pass on my thanks STEVEAPSEY, The only way to get my Droid Razor to work on my (Belkin) WiFi was setting up a public connection. I was leaning towards protocol settings but did not want to disrupt (and redo) all the other devices hooked to to it. In hind site public does give out a different IP! Well done!
Edit
PS on a side note/side track I want to state what a epic adventure it is now-a-days to simply register and post a single comment on a message board. I know its a counter measure due to spam, but seriously I would rather give a sample of DNA then try to read and regurgitate that small type security check letters to register and post, and wait 5 min to edit you own post. /shake fist @ bots
Hi All-
Pre-TL;DR: Got rooted S4. NOT USING A DLINK ROUTER. All wifi networks disappear and reappear 'randomly'.
So I got my S4 from Verizon on Friday the 24th. I set it up and went on my way. About two days after I got it I noticed 'slow' download while on the wifi. Didn't matter what I was doing; google play, downloading a game's extra data, or even just sitting there doing nothing. As I looked into it I found that my wifi connection was dropping. I'm not talking about disconnect and reconnect, but wifi in general would drop. I verified this while sitting in my living room. I live in an apartment and there are a lot of neighbors with wifi. While looking at the available wifi networks I noticed every few seconds ALL of the available networks would disappear (showing only my saved networks). I used a wifi analyzer and changed my wifi channel to an unused channel, checked for firmware updates (both router and phone), but nothing changed. On Tuesday I started work after the holidays and decided to test the wifi on my companies guest wifi. I was seeing the same stuff happening at work. I don't think it's my router(s) because all wifi goes away, not just the specific wireless network. I have the stock S4 that has been rooted using open1your1eyes0's guide
[GUIDE] Root for Verizon Galaxy S4 ***Updated 5/27 - 2:30 AM***, however I noticed this before I rooted it. Is anyone else having this problem? I'm about to take it to Verizon on Thursday.
Phone: Galaxy S4
Carrier: Verizon
Model: SCH-I545
Android: 4.2.2
Kernel: 3.4.0-562219
I experienced this problem on Saturday when I got the phone-Called Verizon and was transferred to Samsung-they told me this is a known issue in the phone and it will require an antenna swap to fix. Apparently they have fixed the phones they are manufacturing now, however the ones which were initially released all have this problem.
Vzw has been no help at all in resolving this, and pretty much have told me "too bad, so sad". Really crappy of them.
fleury2966 said:
Hi All-
Pre-TL;DR: Got rooted S4. NOT USING A DLINK ROUTER. All wifi networks disappear and reappear 'randomly'.
So I got my S4 from Verizon on Friday the 24th. I set it up and went on my way. About two days after I got it I noticed 'slow' download while on the wifi. Didn't matter what I was doing; google play, downloading a game's extra data, or even just sitting there doing nothing. As I looked into it I found that my wifi connection was dropping. I'm not talking about disconnect and reconnect, but wifi in general would drop. I verified this while sitting in my living room. I live in an apartment and there are a lot of neighbors with wifi. While looking at the available wifi networks I noticed every few seconds ALL of the available networks would disappear (showing only my saved networks). I used a wifi analyzer and changed my wifi channel to an unused channel, checked for firmware updates (both router and phone), but nothing changed. On Tuesday I started work after the holidays and decided to test the wifi on my companies guest wifi. I was seeing the same stuff happening at work. I don't think it's my router(s) because all wifi goes away, not just the specific wireless network. I have the stock S4 that has been rooted using open1your1eyes0's guide
[GUIDE] Root for Verizon Galaxy S4 ***Updated 5/27 - 2:30 AM***, however I noticed this before I rooted it. Is anyone else having this problem? I'm about to take it to Verizon on Thursday.
Phone: Galaxy S4
Carrier: Verizon
Model: SCH-I545
Android: 4.2.2
Kernel: 3.4.0-562219
Click to expand...
Click to collapse
nghthawk47 said:
was transferred to Samsung-they told me this is a known issue in the phone and it will require an antenna swap to fix
Click to expand...
Click to collapse
Nghthawk and Fleury, I was so happy to see your posts!!! So it's not just a firmware issue!!!
I have a non-rooted S4 and have the same experience. I was with T-Mobile for a week before I transferred to Verizon and had the exact issue there. (I have a co-worker who has a Sprint S4 that doesn't have this problem.) I have this issue both on my home router (Linksys) and at work (Motorola). Previously, I had an S2 and never saw this issue once, neither at home nor at work. I also spoke to Verizon who told me to talk to Samsung. Samsung (via email) has had me try all kinds of crazy manual WiFi settings - none of which work - or are at all practical...
I'm still within my first 14 days of signing with Verizon, so I can still jump ship to get rid of this phone. I'd really rather not spend another __ hours setting up another one, though.
Perhaps you could help me with a bunch of questions I have - please... I really need help with this...
1. Who told you that the antenna needs to be replaced - Samsung or Verizon?
2. Is that documented somewhere that you know of?
3. Is either Verizon or Samsung going to cover the antenna swap?
4. Who / when is supposed to do that for you?
5. What do you suggest I do in my situation (e.g. being within the first 14 days)?
6. If it's an antenna issue, would that affect voice calls (quality / dropping), as well?
Thanks so much!
Eliezer
I will try to answer your questions as best as I can...
1. Who told you that the antenna needs to be replaced - Samsung or Verizon?-Samsung repair rep
2. Is that documented somewhere that you know of?-I'm sure Samsung has it in writing, Verizon is still in denial-having talked to their executive offices today-to which they are clueless and a waste of time
3. Is either Verizon or Samsung going to cover the antenna swap? Yes!
4. Who / when is supposed to do that for you? Samsung told me to send it now, however I am traveling and can't do that at the moment
5. What do you suggest I do in my situation (e.g. being within the first 14 days)? I would keep the phone, they will get it fixed, they don't really have a choice, approx sales are around 80 million units-they can't just ignore it-plus we are going to be the first to get aws spectrum...
6. If it's an antenna issue, would that affect voice calls (quality / dropping), as well? I have no problems with call quality, in fact, it is far better than my Galaxy Nexus which I traded in to get this. I have had 4G also act up to where it just freezes and fails to deliver internet, even though I will show 3-4 bars as well as the 4G lit up....So I believe it seems to only effect data.
EliezerB said:
Nghthawk and Fleury, I was so happy to see your posts!!! So it's not just a firmware issue!!!
I have a non-rooted S4 and have the same experience. I was with T-Mobile for a week before I transferred to Verizon and had the exact issue there. (I have a co-worker who has a Sprint S4 that doesn't have this problem.) I have this issue both on my home router (Linksys) and at work (Motorola). Previously, I had an S2 and never saw this issue once, neither at home nor at work. I also spoke to Verizon who told me to talk to Samsung. Samsung (via email) has had me try all kinds of crazy manual WiFi settings - none of which work - or are at all practical...
I'm still within my first 14 days of signing with Verizon, so I can still jump ship to get rid of this phone. I'd really rather not spend another __ hours setting up another one, though.
Perhaps you could help me with a bunch of questions I have - please... I really need help with this...
1. Who told you that the antenna needs to be replaced - Samsung or Verizon?
2. Is that documented somewhere that you know of?
3. Is either Verizon or Samsung going to cover the antenna swap?
4. Who / when is supposed to do that for you?
5. What do you suggest I do in my situation (e.g. being within the first 14 days)?
6. If it's an antenna issue, would that affect voice calls (quality / dropping), as well?
Thanks so much!
Eliezer
Click to expand...
Click to collapse
It would be useful for those of us still on the sidelines if we can determine if we are getting a fixed version or one with this problem still.
This is one of the reasons I didn't jump in yet - to wait out any early production issues. Well, and still hoping for a 32 or 64gb version.
Interesting. I have a lot of the same issues. My WiFi is so bad I can't see any other WiFi networks on my device from my house where my other devices see 5 to 6. If I go into my daughters room my WiFi pretty much drops completely every time.
I just got off the phone with Samsung tier two / advanced tech support. He told me that my phone was manufactured May 15th... If a two week old phone has the problem, I cannot imagine the "new" ones don't also... He said they have no known issues submitted by Verizon for WiFi connectivity of the S4. Due the fact that it can connect to WiFi, he didn't think it sounded like a hardware issue. He suggested testing by taking the password off my router and seeing how it holds the signal. He said if it was able to maintain a connection like that, it must either be the router firmware or phone software issue.
Verizon said they could swap it with a new one for me - but there's no guarantee (or reason to think) that the same thing won't happen with that new one. And the option of sending it to Samsung and not having it for 11-12 business days isn't very appealing, either...
Not so happy about this...
Eliezer
you do know that the WiFi isse with DLink routers (DIR-655 and DIR-855) is not restricted to only those routers right? It does exist with other brand routers from whats been written about it.
Point being i have a DIR-655 router and had the connect drop connect drop issue and all I did was uncheck the WMM option and rebooted my router and its rock solid. WMM is kind of pointless, 95% of ppl can't even see a difference using it. I don't even think any of the public access points i've run into even have that enabled either.
If it's just your home wifi your having an issue with, turn off WMM in the router settings if you haven't already
Any updates about this? I'm experiencing wifi issues with my S4 where the signal I get on wifi is just horrible. Finally went into work today where we have an open wifi network on the entire campus, and I can't even get 2 bars of wifi from my desk, where my Galaxy Nexus would get 4. When it does connect, it's horribly slow. This has got to be a hardware issue. I may bring it back to Verizon, but I'm wondering if they will even believe me and swap the device.
Well, since I originally posted on this thread - and had commented that I saw this issue on both Verizon and T-Mobile - using both Motorola and Linksys routers --- I've switched to AT&T. I got one of their S4s and have had rock-solid WiFi connectivity with those same two routers ever since...
Not sure what to say...
I experienced my WiFi dropping like that once... how ever.. never again... really weird.. I have better Wifi then I did on my last phone.
musicfreak190 said:
I experienced my WiFi dropping like that once... how ever.. never again... really weird.. I have better Wifi then I did on my last phone.
Click to expand...
Click to collapse
Which carrier are you on?
Just compared to my friend's S4. With the two S4's sitting next to each other on my desk, he gets 4 bars of wifi at -46 dbm in Network Signal Info. I get 1 bar, and -88dbm! I walked directly the nearest ceiling mounted access point and my signal went up to -71dbm while he went to -40. So yea I definitely have some issues.
fleury2966 said:
Hi All-
Pre-TL;DR: Got rooted S4. NOT USING A DLINK ROUTER. All wifi networks disappear and reappear 'randomly'.
So I got my S4 from Verizon on Friday the 24th. I set it up and went on my way. About two days after I got it I noticed 'slow' download while on the wifi. Didn't matter what I was doing; google play, downloading a game's extra data, or even just sitting there doing nothing. As I looked into it I found that my wifi connection was dropping. I'm not talking about disconnect and reconnect, but wifi in general would drop. I verified this while sitting in my living room. I live in an apartment and there are a lot of neighbors with wifi. While looking at the available wifi networks I noticed every few seconds ALL of the available networks would disappear (showing only my saved networks). I used a wifi analyzer and changed my wifi channel to an unused channel, checked for firmware updates (both router and phone), but nothing changed. On Tuesday I started work after the holidays and decided to test the wifi on my companies guest wifi. I was seeing the same stuff happening at work. I don't think it's my router(s) because all wifi goes away, not just the specific wireless network. I have the stock S4 that has been rooted using open1your1eyes0's guide
[GUIDE] Root for Verizon Galaxy S4 ***Updated 5/27 - 2:30 AM***, however I noticed this before I rooted it. Is anyone else having this problem? I'm about to take it to Verizon on Thursday.
Phone: Galaxy S4
Carrier: Verizon
Model: SCH-I545
Android: 4.2.2
Kernel: 3.4.0-562219
Click to expand...
Click to collapse
Are you able to change the title of this thread to include "Samsung Verified Issue" or something to that effect so that it will be more noticeable for others?
EliezerB said:
Which carrier are you on?
Click to expand...
Click to collapse
Verizon
wolfgrrl said:
Are you able to change the title of this thread to include "Samsung Verified Issue" or something to that effect so that it will be more noticeable for others?
Click to expand...
Click to collapse
Not from what I can tell. I can edit the post, but I think a mod has to edit the title.
Update tho to my op:
After a factory reset and a re-root I noticed that this issue had stopped. It happened one more time after that, however, after a reboot it was fine again. I have yet to run into the problem again. This leads me to believe that there is a software issue (would also make sense why only Verizon phones seem to be affected) and not a hardware issue. I heard that google is going to release a 'clean' version of the S4 rom when they launch their carrier-less S4. I may just wait till that phone is released and flash that and see what happens.
I'm flashing mine to stock and doing a factory reset right now. Hoping it fixes the issue for now.
Eric214 said:
you do know that the WiFi isse with DLink routers (DIR-655 and DIR-855) is not restricted to only those routers right? It does exist with other brand routers from whats been written about it.
Point being i have a DIR-655 router and had the connect drop connect drop issue and all I did was uncheck the WMM option and rebooted my router and its rock solid. WMM is kind of pointless, 95% of ppl can't even see a difference using it. I don't even think any of the public access points i've run into even have that enabled either.
If it's just your home WiFi your having an issue with, turn off WMM in the router settings if you haven't already
Click to expand...
Click to collapse
I wanted to add my own experience. I have a Verizon Galaxy S4 -- SCH-I545. I managed to fix the disconnection problem by using a static IP address on the phone side since the work router serves up the same one to my device every time, so I'm not causing collisions (and I don't have control of the router at work). I was getting 'failed to get IP address' messages when the connection dropped. See here:
http://forum.xda-developers.com/showpost.php?p=42172004&postcount=29
However, reading other posts about the antenna issue, I'm starting to think that it might just be that. I'm about 20 feet equidistant from 2 wireless routers at work, and using the *#197328640 hidden menu, then Menu button, then WiFi, my RSSI goes from -68 to -74 and goes up to about -52 to -55 when I'm about 3 feet from the AP I'm associated with. Does that seem low? According to what I've googled it seems like it is low...
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And to think I was about to give up on contacting Samsung because they refused to acknowledge my Bluetooth issue here:
http://forum.xda-developers.com/showthread.php?t=2304828
With the BT issue I've done extensive troubleshooting and pretty sure it's not a software issue (at least not other apk's interfering) but possibly the bluetooth implementation or drivers itself.
:sigh: Now I'm going to have to test with the other S4 to see I get the same WiFi signal strength, at least at home, anyway.
So update for me, took mine to Verizon and they swapped it out. This one gets a great wifi signal.
trmiv said:
So update for me, took mine to Verizon and they swapped it out. This one gets a great wifi signal.
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Judging by your earlier numbers mine is fine. I compared it to an S3 and another Verizon S4 and both have about the same RSSI +/ 5 of each other at the same point at home... so the issue I'm facing is probably just related to the router at work I have no control over.
This is a new one on me and I'm pretty familiar with networking.
I recently bought a new Asus RT-N66U and took my network down the other day to put it in place of my previous router. I was having some weird issue and one of which was quite interesting indeed. Whenever I attempted to connect my wife's Evo LTE to the router the router would crash. Took me a while to figure out what was going on but once I did I was able to get it to do it every single time. I was having a few random issues with this router and it wouldn't take a firmware update so I determined that the router itself was DOA and was going to RMA it for a new device. So, I went back to my previous router. For the record it's a Linksys/Cisco E3000 flashed with TomatoUSB that has functioned flawlessly for years now. The only thing these two routers share is probably the Broadcom chipset and I think that's about it as the N66U is a much better device from about every perspective. I got everything set up again and was relaxing in bed watching the Heat game tonight (Go Heat!) and my wife asked if her phone was on WiFi which reminded me that I forgot to connect her Evo again. My 2.4GHz side is pretty congested with smart TVs, security cameras and all sorts of antiquated devices so I wanted to put her phone on the 5GHz side of the old router as I was pretty sure that it had been on the 2.4GHz side the previous time w/o issue. The moment I enter the key and hit connect the router crashes and I lose the game (networked tuners) and had to pause to think if I actually put the old router back in place or not. So, it appears as though this problem occurs on BOTH routers and only with this one Evo LTE so I've narrowed it down to her device. Both her's as well as mine are running the same everything pretty much so I'm not sure what is causing the problem but it doesn't appear to be end-user adjustable. I've never experienced this personally with a wireless client but have heard of rumors of it happening. Most times crappy network gear is blamed but in this case these are two very solidly performing devices and I also have another copy of the client that is functioning on 5Ghz fine.
So, what say you? Any ideas on what the fix is for this other than not using the 5GHz band? Until I finish my PoE switch and running network cable to all my security cameras my 2.4GHz side is pretty maxed so I'd rather not use that even if it does work. Surely there's something I'm missing here that I can correct to resolve this issue.
Anyone seen this one? I'm thinking it could have something to do with the WPA2+AES handshake because I don't think I was running that encryption on the previous router and her phone connected fine. But, again, my Evo LTE is running that same encryption on this router and no problems at all. It appears to be a device specific problem but I'm not aware of any way to get to advanced WiFi settings or reset this piece of the phone w/o doing a factory reset or ??
There have been some threads on similar experiences. Try updating firmware and or trying consistency with authentication methods. From the past issues, nothing specifically to do with networking just compatability with different platforms. I use the Netgear N700 series with multiple platforms and never had any issues as of yet. Good luck.
Sent from my EVO using xda app-developers app
waterbound said:
There have been some threads on similar experiences. Try updating firmware and or trying consistency with authentication methods. From the past issues, nothing specifically to do with networking just compatability with different platforms. I use the Netgear N700 series with multiple platforms and never had any issues as of yet. Good luck.
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The symptoms occurred with the shipped firmware on the router ending in .260 and it also occurred after I updated to the newer .270 firmware. I also attempted to update PRL and Profile of Evo LTE and the behavior still occurred. I would also like to point out that there was no firmware change on the previous router and it didn't occur before changing to WPA2+AES and did occur after with that one device (the other Evo LTE we have displayed none of these symptoms under any conditions nor have any of the dozens of other wireless clients present) so I'm leaning towards the encryption type but it's odd that it's only being caused by a single client on the network. Also, no amount of firmware updates or changes have affected the behavior. All of this was ruled out before ever creating this thread.
Hi,
I'm hoping that someone can help me with this issue, as far as my wifi goes, I'm on at&t fiber 1000 connection speed. I would think that I should have enough bandwidth available to be able to listen to a online radio station without any buffering occurring. When I'm using my red pocket 4 G LTE mobile connection that connects to at&t there's not any buffering at all, I do have a private dns server setup to block ad's, the one that I use is this address (dns.adguard.com). It might be something rather small that I'm overlooking but so far I can't seem to determine what it might be. I only have a 8 gb data allowance per month, so that's why I can't use my mobile data connection all of the time. Of course my phone is a LG V30 phone that's running android version 9.0, any suggestions will be appreciated !
David
Davy49 said:
Hi,
I'm hoping that someone can help me with this issue, as far as my wifi goes, I'm on at&t fiber 1000 connection speed. I would think that I should have enough bandwidth available to be able to listen to a online radio station without any buffering occurring.
When I'm using my red pocket 4 G LTE mobile connection that connects to at&t there's not any buffering at all, I do have a private dns server setup to block ad's, the one that I use is this address (dns.adguard.com). It might be something rather small that I'm overlooking but so far I can't seem to determine what it might be. I only have a 8 gb data allowance per month, so that's why I can't use my mobile data connection all of the time.
Of course my phone is a LG V30 phone that's running android version 9.0, any suggestions will be appreciated !
David
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Click to collapse
Even though your AT&T is 1 Gbps speed, that's your line in/ethernet cable speed. Have you run speed tests to see what your Wi-Fi speed is? It will vary, depending on distance from your Wi-Fi router.
Yes, it should probably be fast enough, but I'm still curious what your average Wi-Fi speed is, when testing from your phone.
Your DNS ad server blocking is a nice detail to help trouble shoot. But you're probably blocking the same ads on Red Pocket. Therefore it's something that's not playing nice with AT&T network. Just for experimentation, while on Wi-Fi TEMPORARILY turn off your AdGuard or whatever app you are using. You can temporarily disable it. See if the buffering still happens then?
Hi,
Thanks so much for your reply, I'll try that and see if it makes any difference. The reason I'm using the private dns address is so I don't have to use software for blocking ad's. Today I've been checking out unlimited data plans for my phone. I'm currently using red pocket and I pay for 8 gb of data per month. Happy Thanksgiving ! Stay Safe
Davy49 said:
Hi,
Thanks so much for your reply, I'll try that and see if it makes any difference. The reason I'm using the private dns address is so I don't have to use software for blocking ad's. Today I've been checking out unlimited data plans for my phone. I'm currently using red pocket and I pay for 8 gb of data per month. Happy Thanksgiving ! Stay Safe
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Sure, I understand why you're using it. I use Ad Guard (paid, lifetime license) on two phones and Blokada (free) on 5 others, used by family/friends. Both allow choice of servers that will block ads.
We just need to see if something is conflicting on your home AT&T internet with Adguard servers. That may not be the case. But if so, there's workarounds we can try.
(For instance I know some websites have issues with Cloudflare DNS servers.)
Hi ChazzMatt,
Happy Thanksgiving, I hope you & yours have a wonderful day ! I've turned of the private adguard dns setting in my wifi settings on my phone, of course by doing so now I'm seeing more ad's once again. As I remember I did that a couple of day's ago, the first day when I was streaming some internet radio station's I didn't seem to have many buffering issues as I recall. Then yesterday while listening to some of the same stations with are provided by different sites I did have some buffering issues but not quite as bad as before. Also, I've went into the at&t gateway ( Pace 5268AC ) webpage & double checked the settings in there. Quite some time ago I did in fact change some of the settings that I was informed to do in another great forum where people who actually work for the companies can give users good advice ( http://www.dslreports.com ). For your reference, here are some of the settings I changed: (2.4 GHz Wifi Radio Confg. Heading), Channel Bandwidth from 20 MHz to 40 MHz, Transmit Power To Maximum 100, (5 GHz Wifi Radio Config. Heading), Current Wifi Channel To A Lower # Via Rescan 56, Transmit Power To Maximum 100. The main that I upgraded to the Fiber 1000 speed was to obtain additional bandwidth for the # of devices on the network. As I'm SURELY not an expert in broadband gateways, that's why I followed the suggestions that were provided to me. Also, where I stream the internet radio stations is located approx. 50 ft from the gateway. Maybe it has something to do with the wifi modem that's installed in my phone when it was manufactured. Thanks again for your help, Please Stay Safe !!
David
ChazzMatt said:
Sure, I understand why you're using it. I use Ad Guard (paid, lifetime license) on two phones and Blokada (free) on 5 others, used by family/friends. Both allow choice of servers that will block ads.
We just need to see if something is conflicting on your home AT&T internet with Adguard servers. That may not be the case. But if so, there's workarounds we can try.
(For instance I know some websites have issues with Cloudflare DNS servers.)
Click to expand...
Click to collapse