Camera button problem with the official camera app - Xperia Z2 Q&A, Help & Troubleshooting

Folks,
[Update] This is a possible fix for the dedicated camera button as below:
1-The symptoms i had before:
this is my second month with my 4th Xperia Z2, as the last 3 had all possible defects you can ever imagine, anyway, i recently noticed that the dedicated camera button has some sort of a problem, it launches the camera app perfectly then it doesn't respond at all, i keep pressing it like crazy with no luck to capture the shot.
the weird thing is it works perfectly with any other camera app from the market, and it sometimes works with the official camera app after like 1 minute of waiting or maybe randomly, i don't really know, then after i capture the photo it stops responding again for a minute or so.
what do you think guys?
i'm on .314 FW
tried a factory reset, tried uninstalling all other 3rd party camera apps with no luck
2- The Fix
i've tried removing all 3rd party camera apps with no luck, tried the factory reset and then the PC Companion repair with no luck as well.
googled it but no one is talking about it, even here, i didn't find a real fix which made me really nervous about it as this is my 4th Z2, here is what i did.
A- I pressed it very hard for like 10 times as i was really nervous coz there are no fix
B- while pressing and releasing i felt that sometimes it get released for the 2 clicks, the shutter click then the focus click
C- I started sensing when it get released for just the shutter click then stopes and when it get released for the 2 clicks
D- bought an AKAI electronic spray and sprayed the button several times while keep pressing and releasing it hundreds of times till it stopped the faulty 1 release and it became most of the times releasing the 2 clicks
3- The conclusion:
when the official app launches while the focus click not released the button will not function at all, and when it launches while the 2 clicks are released everything will be perfect
Hope this help you folks as i'm sure there will be lots of you guys with this problem without a fix for it (as most of Xperia Z2 devices has their defects) for me only I've replaced 3 devices and this is the 4th one

Hossam.Abdelsalam said:
Folks,
this is my second month with my 4th Xperia Z2, as the last 3 had all possible defects you can ever imagine, anyway, i recently noticed that the dedicated camera button has some sort of a problem, it launches the camera app perfectly then it doesn't respond at all, i keep pressing it like crazy with no luck to capture the shot.
the weird thing is it works perfectly with any other camera app from the market, and it sometimes works with the official camera app after like 1 minute of waiting or maybe randomly, i don't really know, then after i capture the photo it stops responding again for a minute or so.
what do you think guys?
i'm on .314 FW
tried a factory reset, tried uninstalling all other 3rd party camera apps with no luck
Click to expand...
Click to collapse
how did you factory reset?
perhaps try repairing your device via Sony Pc companion. if your problem peesists try contacting sony support and get a device repair as this should be covered by your 2 year warrenty that sony gives with all xperias.
you do need proof of purchase for this

Envious_Data said:
how did you factory reset?
perhaps try repairing your device via Sony Pc companion. if your problem peesists try contacting sony support and get a device repair as this should be covered by your 2 year warrenty that sony gives with all xperias.
you do need proof of purchase for this
Click to expand...
Click to collapse
thanks for the reply man,
but what is the difference between the factory reset and the PC Companion repair? i think both of them are doing the same job, correct me if i'm wrong.
also please i need more clarifications for the 2 years warranty, and does this need to be shipped to the country i bought it from or any Sony branch can handle this?

Hossam.Abdelsalam said:
thanks for the reply man,
but what is the difference between the factory reset and the PC Companion repair? i think both of them are doing the same job, correct me if i'm wrong.
also please i need more clarifications for the 2 years warranty, and does this need to be shipped to the country i bought it from or any Sony branch can handle this?
Click to expand...
Click to collapse
no. factory reset just resets the user data, sony PC companion repair, reinstalls the entire OS, hence removing any problems with your current System.
and for warrenty, all xperia devices have a 2 year warrenty if you have proof of purchase. (emails,reciepts,cell contract.. etc)
all faults with the device which are not caused by the owner, sony will repair as this is a Device fault. this is covered by warrenty

Hossam.Abdelsalam said:
Folks,
i'm on .314 FW
tried a factory reset, tried uninstalling all other 3rd party camera apps with no luck
Click to expand...
Click to collapse
As I posted in this thread
http://forum.xda-developers.com/xperia-z2/help/shutter-button-doesnt-official-camera-t2827868
It wasn't always third party camera apps that made mine quit working but that there is also one of my cases that makes my camera button quit working.

I found a fix, please check the 1st post update
CodeNameRedNeck said:
As I posted in this thread
http://forum.xda-developers.com/xperia-z2/help/shutter-button-doesnt-official-camera-t2827868
It wasn't always third party camera apps that made mine quit working but that there is also one of my cases that makes my camera button quit working.
Click to expand...
Click to collapse
I found a fix, please check the 1st post update

Hossam.Abdelsalam said:
I found a fix, please check the 1st post update
Click to expand...
Click to collapse
I am glad you got it working right!

Envious_Data said:
how did you factory reset?
perhaps try repairing your device via Sony Pc companion. if your problem peesists try contacting sony support and get a device repair as this should be covered by your 2 year warrenty that sony gives with all xperias.
you do need proof of purchase for this
Click to expand...
Click to collapse
I was having the same issue just now, and having read the OP I pressed mine camera button quite hard repeatedly very fast and it came free and began working properly.
It seems that the button just gets stuck halfway in after a while. Mine too was launching the camera but then doing nothing else. What is this electronics spray?

I had the same problem when a friend of mine used my phone after eating a burger.
Instead of using a spray I just washed my phone with water and soap and now it's working without any problem.

camera button fixed
yeheeeyyyyyyyy........ Thanks for this information you shared about how to fix the camera button. Mine is now VERY WORKING PROPERLY... Im happy and not bothered anymore. GOD BLESS US ALL.

Can you help me my problem is the same camera button not working how can you fix this one?

Related

Xperia Sola Freeze!

Hi !
Need some help and some guidance from the members regarding a serious issue with my Xperia Sola
The main issue with my Xperia Sola is that the screen freezes 2 or 3 times a day on various situations like when i am browsing on the internet or just browsing thru menus and or even when i write a text message. A random freeze i can call it! The screen freezes and looks like when you're watching a 3D movie without glasses. it's a bit..i don't know the exact term to decribe it but looks exactly like i said. So, after that it becomes unresponsive and the only thing i can do is to restart the phone using up volume button + start button at the same time! Then, it's coming back to life and...i am waiting for the next **bleep** freeze again!
The phone is upgraded to the latest version of android 4.0 with the Latest available software: 6.1.1.B.1.54. I allready performed an repair thru the pc companion on my pc and also tried SUS but the problem is still there.
I don't know wether is a hardware issue or a software issue!
Any ideeas?
Thank you!
Might be hardware issue.
Does I happen on clean firmware with no apps installed other that come with stock?
ChikeD said:
Might be hardware issue.
Does I happen on clean firmware with no apps installed other that come with stock?
Click to expand...
Click to collapse
Yes
Are we talking about the GPU here? because that ain't a good thing
Was thinking the other day to send it to a Sony Service!~
KRSONE said:
Yes
Are we talking about the GPU here? because that ain't a good thing
Was thinking the other day to send it on a Sony Service!~
Click to expand...
Click to collapse
Likely the GPU, makes no difference if it's GPU CPU ram or anything else that's on the mainboard they are not going to fix it just replace the mainboard.
ChikeD said:
Likely the GPU, makes no difference if it's GPU CPU ram or anything else that's on the mainboard they are not going to fix it just replace the mainboard.
Click to expand...
Click to collapse
holy sh..! i guess that would be expensive, replacing the motherboard and stuff !
i will send it these days to the local sony service if you trust that is 80 % a hardware issue!
KRSONE said:
holy sh..! i guess that would be expensive, replacing the motherboard and stuff !
i will send it these days to the local sony service if you trust that is 80 % a hardware issue!
Click to expand...
Click to collapse
Well I'm not an expert, but since it happens after flashing clean firmware as well it seems to be some kind of hardware issue even if it's a loos contact.
Won't be cheap question is how exensive.
See if it's worth you repairing or buy a new phone.
ChikeD said:
Well I'm not an expert, but since it happens after flashing clean firmware as well it seems to be some kind of hardware issue even if it's a loos contact.
Won't be cheap question is how exensive.
See if it's worth you repairing or buy a new phone.
Click to expand...
Click to collapse
Yeah man, clean software, nothing but the stock firmware on it and keeps on freezing. Some days he's behaving ok. I mean ...what am i saying, not a day goes by without one or two of those freezees! sometimes during a call! :/
Yeah, got the same advice from someone! I'll see if it's worth repairing! I really like this phone
I'll keep you posted ChikeD and thank you so much for reply!

[Q] Camera Flash gone

Couple of days ago my camera flash stopped working. I used it the day before and now nothing. I have Flashlight Pro 7 and when I restart my phone and open the app, the speaker make a brief crackling noise instead of the flash coming on as a light. Brief as in a fraction of a second.
I also had Flashlight-X app on the phone which recently was updated. Don't know if that has anything to do with it but I removed that app with no success to my problem.
I have the AT&T update to install so hopefully i it is a software issue that will take care of it.
However, I thought I would see if anyone has had this problem, knows of a solution or can give me an idea how I can get it fixed. Phone is out of warranty so I am on my own.
Thanks
Rickgig said:
Couple of days ago my camera flash stopped working. I used it the day before and now nothing. I have Flashlight Pro 7 and when I restart my phone and open the app, the speaker make a brief crackling noise instead of the flash coming on as a light. Brief as in a fraction of a second.
I also had Flashlight-X app on the phone which recently was updated. Don't know if that has anything to do with it but I removed that app with no success to my problem.
I have the AT&T update to install so hopefully i it is a software issue that will take care of it.
However, I thought I would see if anyone has had this problem, knows of a solution or can give me an idea how I can get it fixed. Phone is out of warranty so I am on my own.
Thanks
Click to expand...
Click to collapse
You might try a reset of the phone or reflash the firmware with either the Nokia Software Updater 4.1.0 http://www.google.nl/url?sa=t&rct=j...=s4RT8ZDXQJnnGNjJJsANlA&bvm=bv.55123115,d.d2k ( this is the easiest to use but may not support US carrier phones) or Nokia Care Suite 5 http://forum.gsmhosting.com/vbb/f29...t-5-0-2012-51-4-4-new-mediafire-link-1600953/ , tutorial http://www.wpcentral.com/how-fix-bricked-920-after-reset . Good luck bro.
gee2012 said:
You might try a reset of the phone or reflash the firmware with either the Nokia Software Updater 4.1.0 http://www.google.nl/url?sa=t&rct=j...=s4RT8ZDXQJnnGNjJJsANlA&bvm=bv.55123115,d.d2k ( this is the easiest to use but may not support US carrier phones) or Nokia Care Suite 5 http://forum.gsmhosting.com/vbb/f29...t-5-0-2012-51-4-4-new-mediafire-link-1600953/ , tutorial http://www.wpcentral.com/how-fix-bricked-920-after-reset . Good luck bro.
Click to expand...
Click to collapse
Actually I found this on WPC. Tested it and it looks like this is the problem. Going to buy a T5 and dig into it.
http://forums.wpcentral.com/nokia-l...ed-flash-does-not-work.html?referrerid=271558
I appreciate your input and help!
Just and update... this was the problem and easily fixed my phone.

[Q] Rear camera not working

Hi there, I've had my Z2 for almost a week now and have been happy with it. Unfortunately, today, the rear camera decided to stop working. When I try to access it, I get the usual icons but no image, just a black screen. The front camera works just fine. The only "fix" I've found, so far, is to turn the phone off for a few minutes. On rebooting, the camera seems to work just fine. If I try to use any of the special features (like the dinosaur stuff) while the camera isn't working, I get "error: camera not available".
I presume the hardware is faulty. Has anyone else suffered this problem?
Return it. Sounds like hardware failure to me. You can try hard reset or fix through sony update service, but I've not seen this issue yet and if it were me I'd return for exchange.
Sent from my D6503 using Tapatalk
corallus said:
Return it. Sounds like hardware failure to me. You can try hard reset or fix through sony update service, but I've not seen this issue yet and if it were me I'd return for exchange.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Thanks. I returned it to the Vodafone shop I bought it from. They swapped it for a new one, without fuss.

Auto-brightness / Proximity sensor issue

Hello,
I have a Samsung Galaxy s6 Edge G925F with custom rom, i have a problem with my sensor.
I turn my auto-brightness in ON and nothing chang, it's always stay at the same level of brightness, i tested it, if it was a hardware problem with calling "*#0*#" but not, it work perfectly in that.
and for the proximity sensor, when i call someone, the screen turn automaticaly in black, same think, i tried to test hardware, it's work, when i call someone with What's App for exemple, it's work, but it's not work with phone dialer.
(Sorry for my bad english, i'm french)
Can someone help me ? I tried an other rom, same problem, other bootloader / modem, same again.
Same issue here! Don't know what the problem is. Sensor is working when being tested, but somehow system is not receiving that info. Factory reset did not help either. I am on stock everything (5.1.1).
and you have no problem with brightness in mode auto ?
Auto brightness is not working either. It is always at same output value, no matter what I do. And also navigation buttons are not lighting up anymore.
Phone is all stock. Not sure if I should try with other roms...
Sent from my Nexus 6 using Tapatalk
Oh, we have the exact same problem, I just noticed that, my softkey lighting doesn't work too.
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
If you find any solution to this problem please report it here and I will do the same. Hope we will be able to fix it .
Sent from my Nexus 6 using Tapatalk
Emzelim said:
Have you got a problem like that, you put your headset's jack into your phone, and It's not detected by your phone ? İ have that issue too, I bought a jack, dock replacement for replace this part, I will tell you what happening next.
I saw your thread, did you disassembly your s6 ? By you or other guys.
Click to expand...
Click to collapse
I just checked this, and unfortunately it's not working...not recognized by the phone . Guess it's identical problem.
I did not touch any internals...just sent this phone for repairs, but they did not fix it because they found out that someone was already open it before. Now I do not know what to do.
Sent from my Nexus 6 using Tapatalk
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Emzelim said:
Okay, then, The Phone was already opened before, I will tell you if I found something for that.
Click to expand...
Click to collapse
Yes, as I wrote in my original thread phone had a problem with faulty battery. It was refurbished phone and seller stated that it has 2 years of manufacturer warranty, but as it turned out warranty was void because someone damaged that battery before and tried to fix it with some tape.
btw. everything else was working fine before we sent the phone for service. When they returned it all these problems started. I have ordered new battery and will replace that by my own I guess because Samsung is not responding to our messages. I guess my girlfriend will have to live with these issues if we are not able to fix them...
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
paviol said:
if you think your auto brightness is not working check out this app. If that doesn't work then your sensors are faulty/defective and contact Samsung support or your authorized reseller
https://play.google.com/store/apps/details?id=com.vito.lux&hl=en
Click to expand...
Click to collapse
As we mentioned already...every sensor checking app is reporting that senors are working just fine. I removed the battery so can't try this app right now, but will definitely check as soon as I can, thanks.
Update regarding my situation: Since everything failed to fix this device or receive our money back, I decided to open the phone and check if anything else is wrong with it (besides battery) and guess what...audio jack port was completely broken. Plugging in headphones was working before it went to official repair centre, and now I know they broke it. But still I can't do anything about it because Samsung is refusing to fix it. My best bet is to replace that part together with battery and live with other issues.
Worst service I have ever experienced...
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Emzelim said:
Ok so, I will receive this replacement part (jack) this week, I hope it will fix the other problems too.
I'll tell you what happen after that.
Click to expand...
Click to collapse
Please do! I also ordered whole usb connector board with headphone jack on it. Let's hope it will work.
btw. I just contented old battery back and tried this app. It is working great, so sensors are fine.
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Emzelim said:
Hıı, I have A good news for you, I just replaced the usb, Jack part and all is working back, proximity sensor, auto brightness control and jack.
Good luck for you ?
Click to expand...
Click to collapse
Same here! Just replaced and packed everything up few minutes ago. Working great!! Finally! I'm glad we managed to fix this one ...
Just dry up the edges. Try to blow the corners. It is just a little bit wet because the corners have little gaps that let water and dust in. I blow dried my phone and it fixed the problem. If you try to wipe screen with water and it gets inside the edges, problem comes back again
Ich have the same problem. But how can it be a hardware issue when the sensors are working in test module? I don't want to send it in :/
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
prov1kenobi said:
Mine was having this exact problem and was solved by an update I didn't know existed. Go to where you find your updates and download any available. Mine worked great again afterwards. If that doesn't work, Try clearing your cache partition.
Click to expand...
Click to collapse
we are already finishing the year 2017 and apparently samsung continues to present the same defects !! Were you able to solve your sensor problem? Please take a look at my post and please help me!
https://forum.xda-developers.com/galaxy-s8/help/sensors-android-update-please-help-t3721874 join please <<<<<<<<<<<

Question (BC-52) Fingerprint Sensor - Hardware not found?

Hey everyone,
Even though faulty Fingerprint Sensors seem to be quite common on Xperia Phones i've never actually red anything about the "Sensor dissapearing" completely (isnt even Shown in settings anymore...)
Is there any fix to this? Or this some Kind of Hardware defect?
It might be possible this happened when I Upgraded to 61.1.A.9.73 but I could be wrong though...
Did you update manually or received an ota?
Try repairing your phone with xperia companion software from your pc.
gm007 said:
Did you update manually or received an ota?
Try repairing your phone with xperia companion software from your pc.
Click to expand...
Click to collapse
Update ota...
Already tried that... Fingerprint worked for about 10 Minutes than I vanished again...
I think I need to send it in for repair now...
Kinda bummed about the quality of the Son Phones... My last 4 Devices were Huawei, never any Problems with them...

Categories

Resources