Help :S ! Screen freeze and phone doesnt work. - Xperia Z2 Q&A, Help & Troubleshooting

So i was playing modern combat blackout 5... Suddenly screen freeze... But i cannot do anything, I can lock or unlock but game is still " running " Sounds coming when i press camera button, I cant turn it off or anything..... :S Wtf should i do ? Thank you. i solved it, but i still wanna know if someone had same issue ??? :S

Croize said:
So i was playing modern combat blackout 5... Suddenly screen freeze... But i cannot do anything, I can lock or unlock but game is still " running " Sounds coming when i press camera button, I cant turn it off or anything..... :S Wtf should i do ? Thank you. i solved it, but i still wanna know if someone had same issue ??? :S
Click to expand...
Click to collapse
i saw this same problem elsewhere, the user had to send to sony repair as it happened to be a manufacturing issue
try using repair in sony pc companion one time to see if it fixes it, if it still has a dead acreen then try contacting sony service centre

Envious_Data said:
i saw this same problem elsewhere, the user had to send to sony repair as it happened to be a manufacturing issue
try using repair in sony pc companion one time to see if it fixes it, if it still has a dead acreen then try contacting sony service centre
Click to expand...
Click to collapse
i solved the issue... byt holding power & volume , then it vibrated 3 times then worked as before, I did a reset of the phone, Havent tryed the phone on gaming after that yet.. But hopefully it was a one time thing :S pc companion ??

Croize said:
i solved the issue... byt holding power & volume , then it vibrated 3 times then worked as before, I did a reset of the phone, Havent tryed the phone on gaming after that yet.. But hopefully it was a one time thing :S pc companion ??
Click to expand...
Click to collapse
if it happens again then that can conferm its The game your playing

Envious_Data said:
if it happens again then that can conferm its The game your playing
Click to expand...
Click to collapse
Are you sure it would be the game then ?? Cause the whole phone locked man, If it was the game i would still be able to use phone :S

Croize said:
Are you sure it would be the game then ?? Cause the whole phone locked man, If it was the game i would still be able to use phone :S
Click to expand...
Click to collapse
games can actualy crash an entire phone
example: Grand Theft auto Vice city crashes and totaly locks xperia S in the same way

Envious_Data said:
games can actualy crash an entire phone
example: Grand Theft auto Vice city crashes and totaly locks xperia S in the same way
Click to expand...
Click to collapse
hm ok :S So i shouldnt be worried ??

Croize said:
hm ok :S So i shouldnt be worried ??
Click to expand...
Click to collapse
you shouldent at all ;D

Phone freezes while using whatsapp
Hi,
I bought a new Sony Xperia Z2 and installed whatsapp on it. In the beginning there were no issues, but eventually, while using whatsapp the phone started freezing and everytime I have to hard shutdown inorder to get the phone back online to work normally. This only happens when I use whatsapp. I even tried uninstalling and reinstalling the application. Is there a way to overcome this issue? Please suggest a work around. Thanks in advance :crying::crying:

Related

2.1.A.0.435/Baseband2.1.54 x10 is off the screen when making calls

I tried all the rom up but have made an error when a call back off-screen. Meanwhile I have to use a different phone calls on my phone screen light back to new. I have tried all the rom were 2.1 Baseband2.1.54 but all it errors. how do bright again when the call in the rom version 2.2 did not make mistakes. Please help me because my job sometimes to take pictures and video. sorry for my very bad english
Can anyone help me?
I would but I have no idea what you're trying to say :S Sorry...
fiscidtox said:
I would but I have no idea what you're trying to say :S Sorry...
Click to expand...
Click to collapse
that make 2 of us LOL
when I make a call, My phone is turned off the light. I use all hardware keyboard but the screen still does not light back. I use a different phone calls to my phone then screen to return to normal. I tried all the other roms, but all were so. the rom 2.2 not defective. older roms are not defective. are way to overcome error?
hoangnam1002hn said:
when I make a call, My phone is turned off the light. I use all hardware keyboard but the screen still does not light back. I use a different phone calls to my phone then screen to return to normal. I tried all the other roms, but all were so. the rom 2.2 not defective. older roms are not defective. are way to overcome error?
Click to expand...
Click to collapse
the light?
what light?
don`t you mean...screen off?!
if that`s the case you may have some problem with your phone. i`ve been using custom roms since 1st day and never had any issue regarding that (if THAT is the case)
screen off. I tried to restore via Sony Ericsson PC Companion, but still did not fix the error. only thing when I use the build number old 2.0.2.A.0.24. all errors are gone.
hoangnam1002hn said:
screen off. I tried to restore via Sony Ericsson PC Companion, but still did not fix the error. only thing when I use the build number old 2.0.2.A.0.24. all errors are gone.
Click to expand...
Click to collapse
then go to store!!! you have a phone problem. that`s your issue
edit: put a firmware that doesn`t work so they can see the problem
rendeiro2005 said:
then go to store!!! you have a phone problem. that`s your issue
edit: put a firmware that doesn`t work so they can see the problem
Click to expand...
Click to collapse
LOL you're nasty lol
iMatth3w said:
LOL you're nasty lol
Click to expand...
Click to collapse
LOL
I´m not being nasty. I`m serious LOL
If he says that work on 24 and doesn`t on any other...
@hoangnam1002hn
could you upload you build.prop from system folder please? so i can see?
My build.prop from system folder
Code:
http://www.mediafire.com/?b1jj5bje84meeh4
hoangnam1002hn said:
My build.prop from system folder
Code:
http://www.mediafire.com/?b1jj5bje84meeh4
Click to expand...
Click to collapse
try the one attached
paste to system
press and hold, click permitions and select all.
reboot
see if it work now.
if it doesn`t go to store if the phone still on waranty

Xperia S vibration disfunctioning

Hi,
My Xperia S suddenly quit vibrating at all, not for (text) msg's, incoming mail/sms etc, and haptic feedback for the 3
bottom keys doesnt work as well as that for the keyboard. Yesterday for some reason it stopped, but after a while it
returned. However, atm there's no vibrating at all again, which is annoying since I dont like to check everytime if I have a
msg or not.
I did not turn it off myself, and checking the settings it's still on. Furthermore nothing happened to the phone in terms of
mechanical damage. I did not recently (last few days) install new apps, but updated to firmware 6.1.A.2.45 5 days ago.
I dont think that has anything to do with the problem though, since the problem occurred only yesterday.
Phone software is just the original stock software.
Anyone recognizing this problem and perhaps has an idea on how to solve it? I'd be very thankful...
Thanks in advance,
Nanoxy
Send it to Sony to repair vibration.
Sent from my LT26i
HooLIMAN87 said:
Send it to Sony to repair vibration.
Sent from my LT26i
Click to expand...
Click to collapse
Hm actually I hoped it could be some software bug... I wouldnt be happy to
send it to sony etc... too much trouble
Isnt there some code I can dial to check if vibration works at all? I think I read somewhere about it but cant find it now...
And, if I use "back up and repair" function of pc companion, and repair using a back up of lets say 1 week ago, will I lose any data?
I mean of course I lose things I did this week, but for the rest are there things I should know before trying this?
Same here ever sinceci updated to ics ( any chance you live in belgium too)?
Sent from my LT26i using xda app-developers app
naaney said:
Same here ever sinceci updated to ics ( any chance you live in belgium too)?
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
The Netherlands, so close...
But well, total reset + restore with back up does not help... I find it hard to believe that its a hardware problem though...
how's that possible for no reason :s
nanoxy said:
The Netherlands, so close...
But well, total reset + restore with back up does not help... I find it hard to believe that its a hardware problem though...
how's that possible for no reason :s
Click to expand...
Click to collapse
mine worked on gingerbread so it's not a hardware prob
naaney said:
mine worked on gingerbread so it's not a hardware prob
Click to expand...
Click to collapse
Yeah mine worked all the time, but stopped working at a moment not close to an update...
besides, vibration is not AT ALL working... I cant even force it to vibrate after installing some
of those sad "vibrator" apps or whatever... I'm afraid the only thing I can do is let it repair, which totally sucks.
nanoxy said:
Yeah mine worked all the time, but stopped working at a moment not close to an update...
besides, vibration is not AT ALL working... I cant even force it to vibrate after installing some
of those sad "vibrator" apps or whatever... I'm afraid the only thing I can do is let it repair, which totally sucks.
Click to expand...
Click to collapse
Maybe repair with compagion
Sent from my LT26i using xda app-developers app
Dial *#*#7378423#*#*
Then go to service test... Then find vibrator option and check if it's working properly...
Sent from my LT22i using xda premium
noim said:
Dial *#*#7378423#*#*
Then go to service test... Then find vibrator option and check if it's working properly...
Sent from my LT22i using xda premium
Click to expand...
Click to collapse
Yeah thats what I meant, but... if I choose vibration at "service tests" it wont work...
does that mean its just 'broken'?
Got the same problem with my Acro S ...
Same problem on my Xperia S. Ran the vibrator test without any issues - doesnt seem to be a hardware problem.
There's always something.
------edit---------
well... i just found this post - which funnily enough... solved my problem.
http://forum.xda-developers.com/showpost.php?p=26012346&postcount=2
The resulting questions being... how did that setting get toggled?
Cheers.
[email protected] said:
Same problem on my Xperia S. Ran the vibrator test without any issues - doesnt seem to be a hardware problem.
There's always something.
------edit---------
well... i just found this post - which funnily enough... solved my problem.
http://forum.xda-developers.com/showpost.php?p=26012346&postcount=2
The resulting questions being... how did that setting get toggled?
Cheers.
Click to expand...
Click to collapse
Lol. Oddly enough I had the same problems which was solved with that instructions. I never changed any SMS settings. Maybe its default? Im using FXP201 ROM btw
Thank you!
Sent from my Xperia S using Tapatalk 2
nanoxy said:
Yeah thats what I meant, but... if I choose vibration at "service tests" it wont work...
does that mean its just 'broken'?
Click to expand...
Click to collapse
I think it is...
But bfore sent to service centre try to flash stock firmware using flashtool...
Sent from my xperia sola using xda premium
Sony Xperia S' vibrate and screen lock are not working.
My Xperia S suddenly quit vibrating at all, not for (text) msg's, incoming mail/sms etc, and haptic feedback for the 3
bottom keys doesnt work as well as that for the keyboard. Yesterday for some reason it stopped, but after a while it
returned. However, atm there's no vibrating at all again, which is annoying since I dont like to check everytime if I have a
msg or not.
I did not turn it off myself, and checking the settings it's still on. Furthermore nothing happened to the phone in terms of
mechanical damage. I did not recently (last few days) install new apps, not updated to firmware.
I dont think that has anything to do with the problem though, since the problem occurred twice week.
Then security screen lock's not work. I check the setting slide is still on. So, Why that not working?
Please reply me.
Phone software is just the original stock software.
Anyone recognizing this problem and perhaps has an idea on how to solve it? I'd be very thankful...
Thanks in advance,
same problem with my Xperia SP
suddenly vibration gone !!
last night i had vibration and today i dont just like that !!
i even downgrade to official sony stock ROM but still dont have vibration
its really strange by the way..

Galaxy S2 Slows down when WiFi turned on

Hey,
It's my first time posting a problem cause I used to find my answers in others topics, thanks to your efforts. But sadly I didn't find a solution for this problem.
I have a galaxy s2 GT-I9100, It was working greatly, but for the last 3 weeks, once I turne the wifi on, the phone slows down immediatly. And when I turn the wifi off again, it goes back to its normal stat.
I tried at first a factory reset .. It didn't work.
I flashed the ROM with an official JB .. It seems working for a few days, but now the problem is back again.
To give you more details : when I turn the wifi on, the menu start "lugging", and when I use the virtual keyboard, when I click on a character, it stay clicked for a long time, and if I want for example to delete a letter, the backspace button stay in hold, until it delets many lines of the text.
And many other things !
I wish that you can help me fix that.
Thanks for your efforts.
It's look like HW problem..
Odesláno pomocí Ťama Ťunga
verny94 said:
It's look like HW problem..
Odesláno pomocí Ťama Ťunga
Click to expand...
Click to collapse
I'm sorry, but what does HW mean .. And how can I fix that ?
Probably apps waking up and syncing when they're told by Android that there's a network connection.
Sent from my Nexus 7 using Tapatalk
cowbutt said:
Probably apps waking up and syncing when they're told by Android that there's a network connection.
Click to expand...
Click to collapse
I don't think so .. cause all the apps I have are regular apps : Viber, Skype, etc.
It's NOT a hw (hardware) problem.
Any app that accesses the internet WILL attempt to sync when a connection is available.....even those that don't normally use it could.....just to check for updates....
Take the sync advice...it's more possible....
Temporarily disable sync before enabling wi fi and see if you notice any lag then....I bet it will be minimal.
My wife says I'm a phone geek....She's probably right
keithross39 said:
It's NOT a hw (hardware) problem.
Any app that accesses the internet WILL attempt to sync when a connection is available.....even those that don't normally use it could.....just to check for updates....
Take the sync advice...it's more possible....
Temporarily disable sync before enabling wi fi and see if you notice any lag then....I bet it will be minimal.
Click to expand...
Click to collapse
I disabled the sync, but I don't think it helped a lot .. Maybe a tiny bit, and thanks for that, but the phone still slow .. For example I still have that keyboard issu .. do you suggest any other tips to do ?
My kids have cheapo generic android tablets......if they start lagging or doing weird s**t, I boot the tabs into recovery and wipe cache and dalvic......that usually helps.......
My wife says I'm a phone geek....She's probably right
keithross39 said:
My kids have cheapo generic android tablets......if they start lagging or doing weird s**t, I boot the tabs into recovery and wipe cache and dalvic......that usually helps.......
Click to expand...
Click to collapse
It seems working for now .. I'll keep you in touch for any further details ..
Thanks for your efforts man ..
Auranx said:
It seems working for now .. I'll keep you in touch for any further details ..
Thanks for your efforts man ..
Click to expand...
Click to collapse
Actually, it doesn't .. After few hours (approximatively 4 hours) .. It went back to its lagging problem ..
Any other help guys ?
Anyone can help guys ?
You don't bump threads after 7 hrs for starters
You can use clean master (download it from playstore) and create an boost éclair widgets that kills everything runing works for me :good:
Galaxy pop Plus said:
You can use clean master (download it from playstore) and create an boost éclair widgets that kills everything runing works for me :good:
Click to expand...
Click to collapse
It seems to be working for sometime .. But I think It was an illusion .. The phone is still terribly slow when all the time my wifi is on ..
I confirm that I have Viber and Skype and Telegram installed, but they were there since I bought the phone ..
Auranx said:
It seems to be working for sometime .. But I think It was an illusion .. The phone is still terribly slow when all the time my wifi is on ..
I confirm that I have Viber and Skype and Telegram installed, but they were there since I bought the phone ..
Click to expand...
Click to collapse
i have them too but the phone is so fast i advise you to go to clean master and ther memory boost and select all the apps to free memory and create a widget of memory boost on the screen from apps widgets and search for clean master memory boost and since you see that your phone becomes slow click on the widget :good:

Xperia Z2 freezes when using web messengers like Whatsapp

Hi,
I bought a new Sony Xperia Z2 and installed whatsapp on it. In the beginning there were no issues, but eventually, while using whatsapp the phone started freezing and everytime I have to hard shutdown inorder to get the phone back online to work normally. This only happens when I use whatsapp. I even tried uninstalling and reinstalling the application. Is there a way to overcome this issue? Please suggest a work around. Thanks in advance.:crying::crying:
Manoj Devaraj said:
Hi,
I bought a new Sony Xperia Z2 and installed whatsapp on it. In the beginning there were no issues, but eventually, while using whatsapp the phone started freezing and everytime I have to hard shutdown inorder to get the phone back online to work normally. This only happens when I use whatsapp. I even tried uninstalling and reinstalling the application. Is there a way to overcome this issue? Please suggest a work around. Thanks in advance.:crying::crying:
Click to expand...
Click to collapse
this sounds like a framework issue
try repairing your device via sony pc companion
Also, I tried using the pc companion to repair the phone. It started working much better till I installed whatsapp again, that the freezing started again. Is there any way to know what is causing the problem? Any suggestions on how to tweak the software to prevent it from occuring once again. Please advice
Envious_Data said:
this sounds like a framework issue
try repairing your device via sony pc companion
Click to expand...
Click to collapse
I tried using the pc companion to repair the phone. It started working much better till I installed whatsapp again, and the phone freezing started. Is there any way to know what is causing the problem? Any suggestions on how to tweak the software to prevent it from occuring once again. Please advice
It seems that nobody else has come with such an issue or it's relatively new that nobody has an answer to, yet!!
Could you let me know, if possible, whether a sim card would have anything to do with this issue? I contacted the service centre and they asked me to change my sim card and check. As I have also mentioned that I have already tried repairing the phone using PC companion. Any suggestions/advices are welcome.
Thanks...

Sofkeys autopress !

1. Softkeys ( Menu and Home ) starting to auto-press today suddenly for no reason. Before you ask , I don't droped my phone or any type of shock !
2. After some time sofkeys ( Menu and Home ) stop working at all ! They don't even light out if I'm trying to press them... Although the 'Back' key is working perfectly fine.. :/
These problem solve magically after one restart but after few minutes they still persist ! Sometimes working fine , sometimes autopressing or not working at all and after a while working again.. :/
Anyone else had this problem too or know how to fix it ? ( if it's even possible to fix )
P.S. I don't think that's an Software problem , I think that's an Hardware problem tho...
EDIT : My 'Menu' and 'Home' buttons are officially dead now... R.I.P. !
I have the same problem... After updatee from 7.1.3 to 7.5.1 and to 8.0.1. I tried with custom ROM, with stop Tapatalk... But without success. I tried also with another launcher and they start to work for only 10 minutes.. tried also with wipe cache! This is very big problem
ZinovievBG said:
I have the same problem... After updatee from 7.1.3 to 7.5.1 and to 8.0.1. I tried with custom ROM, with stop Tapatalk... But without success. I tried also with another launcher and they start to work for only 10 minutes.. tried also with wipe cache! This is very big problem
Click to expand...
Click to collapse
That's not a Software problem , that's a Hardware problem...
In my case all started yesterday... Menu and Home keys started to autopress/not working and until night they stopped working at all , completely dead ! That happened suddenly , I never had that problem or have dropped my phone , never !
Also I read that many Xiaomi have this problem including Redmi Note 3 and even Mi5
R.I.P. Soft keys !
Now they work again after whole day that they don't worked at all now suddenly starting to autopress again and works pressing them :/ They worked again ( including autopressing ) just for few minutes and then not working again..
I'm starting not to understand this device at all !
Gyovany96 said:
Now they work again after whole day that they don't worked at all now suddenly starting to autopress again and works pressing them :/ They worked again ( including autopressing ) just for few minutes and then not working again..
I'm starting not to understand this device at all !
Click to expand...
Click to collapse
Acutally it's software problem... I'm sure because when i deinstall Taptalck updates, they start work correctly for around 15-40 minutes. After that they just died. After install new launcher (from Gplay) they start to work again. So im pretty sure that, this is software problem... But from MIUI dont care about our problems
ZinovievBG said:
Acutally it's software problem... I'm sure because when i deinstall Taptalck updates, they start work correctly for around 15-40 minutes. After that they just died. After install new launcher (from Gplay) they start to work again. So im pretty sure that, this is software problem... But from MIUI dont care about our problems
Click to expand...
Click to collapse
I don't know... I'm using exactly the same apps like always , never had that problem ever with any ROM... Last night I flashed Stable 8.0.2.0 , they worked for few minutes and then dead again !
I still think that's an Hardware problem , but I really hope I'm wrong and you're right to be a Software problem..
If was harfwer problem, when we make clean instal, we sshould have the same problem without any reaction of the button...
ZinovievBG said:
If was harfwer problem, when we make clean instal, we sshould have the same problem without any reaction of the button...
Click to expand...
Click to collapse
That's exactly what I have..
Gyovany96 said:
That's exactly what I have..
Click to expand...
Click to collapse
Yeah.. but my keys today start to work again.. and again stopped 2 times. Now work correctly. I think it's software problem
ZinovievBG said:
Yeah.. but my keys today start to work again.. and again stopped 2 times. Now work correctly. I think it's software problem
Click to expand...
Click to collapse
Exactly same problem for me. Sometimes it start to work ( very rare ) or auto press but I disabled Menu and Home buttons because it's annoying to get out of app because autopress.. Have you tried to flash latest fastboot ROM ? If it's from software that should solve it..
Or this problem its in the kernel of Miui... I dont know, how to check. But i buy new display, and nie im waiting for it. When i change My display will text you
ZinovievBG said:
Or this problem its in the kernel of Miui... I dont know, how to check. But i buy new display, and nie im waiting for it. When i change My display will text you
Click to expand...
Click to collapse
I thought buying new LCD too but it takes too long to deliver and I read some bad reviews about them : not original , dead pixels , crash during transport , etc. I'm thinking buying a new device maybe...
Anyway I'm really curious about your new LCD , so please tell me when it arrive and how it works :fingers-crossed:
Btw you bought just the LCD or LCD+frame ?
Gyovany96 said:
I thought buying new LCD too but it takes too long to deliver and I read some bad reviews about them : not original , dead pixels , crash during transport , etc. I'm thinking buying a new device maybe...
Anyway I'm really curious about your new LCD , so please tell me when it arrive and how it works :fingers-crossed:
Btw you bought just the LCD or LCD+frame ?
Click to expand...
Click to collapse
Only Display, i will text you when i finish with rhe display
I had the same problem. If you are using custom rom, you can activate on screen home button and disable softkeys, this may help for a while.
But it still will make some phantom touch on your screen. Finally I sent to repair and they changed another screen for me
Hello dear friend! I changed my display... And now everything is good. Buttons work properly. And I have good news for you. I just finished with one test: I put the old screen again on the phone and now the buttons work again... I just heating up the display when I was removed the old screen. U can try to heat up your phone on the button of the screen with hairdryer gently. Or just disassembly your phone and assembly again if u have any questions I'm here
@vetefan I already disabled Home and Menu buttons because it was really annoying to always get out of apps suddenly without pressing anything !
@ZinovievBG Hey mate ! Few weeks ago I opened my device to clear dust in front camera and also I cleared everything in it including a bit display stuff ( you can't really clean too much display because it's one piece ). I'll try heating soft buttons with hairdryer and see if it works. One question : this heating solved the problem definitely or just for a temporary period ?
Gyovany96 said:
@vetefan I already disabled Home and Menu buttons because it was really annoying to always get out of apps suddenly without pressing anything !
@ZinovievBG Hey mate ! Few weeks ago I opened my device to clear dust in front camera and also I cleared everything in it including a bit display stuff ( you can't really clean too much display because it's one piece ). I'll try heating soft buttons with hairdryer and see if it works. One question : this heating solved the problem definitely or just for a temporary period ?
Click to expand...
Click to collapse
Im not sure about that. I just checked for around 20 minutę and everything was ok. Today i will put again the old screeny and will told you

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