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OK so my friend dropped her sgs 2 today. Now the screen won't work
It won't power on and can't access download and recovery modes. Would a USB jig help at all or is she a paperwieght?
Didn't think that it might be because the screen is dead?
Sent from my GT-P7510
thteddieboii said:
OK so my friend dropped her sgs 2 today. Now the screen won't work
It won't power on and can't access download and recovery modes. Would a USB jig help at all or is she a paperwieght?
Click to expand...
Click to collapse
if the screen is not working, it can be replaced.. jig would not help if the problem is with the screen..still the phone is under warranty?
Swyped from: GT-I9100
Sent using: XDA Premium App
Thanks guys
Thinking it might be the screen cause it does warm up when it charges..
Guess its not the screen! Doesnt make any sounds whatsoever.. just heats up during charging thats it.. can i save this phone or is she dead? picking it up today or tommorow to see if i can fix it.
cheers for helping guys xD.
Same issue from a lend out phone at JB Hifi
Having the same issue only the phone is a spare lend out phone from JB Hifi while my SGS2 i9100T, which I purchased about a week ago brand new, is in for a screen assessment (bad blue tint) just so I can get a refund. I powered up the lend out phone no problems, worked for a while then stopped working, won't power up or anything. Download, recovery, usb jig, battery out 5 mins, battery charged seperately in charger, phone is dead.
Shame on you JB Hifi Canberra!
Shades of **** Smith's new *coughsReturneDcoughs* external hard drives
Wish I had a fix for you Unfortunately, given it's a loan phone, you're a bit limited so far as flashing something else goes (I wouldn't risk it, put it that way).
Slither2006 said:
Having the same issue only the phone is a spare lend out phone from JB Hifi while my SGS2 i9100T, which I purchased about a week ago brand new, is in for a screen assessment (bad blue tint) just so I can get a refund. I powered up the lend out phone no problems, worked for a while then stopped working, won't power up or anything. Download, recovery, usb jig, battery out 5 mins, battery charged seperately in charger, phone is dead.
Shame on you JB Hifi Canberra!
Click to expand...
Click to collapse
It could be a problem with a faulty SD card - Remove it and try and switch on.
It could be a problem with the screen - If any of the key-lights come on, then that is likely the problem.
It could be a problem with a very flat battery - I had this problem with an old HTC. The solution was to remove the battery, plug in the phone to the charger (not USB to computer), leave it for a couple of minutes, plug in the battery and leave for a couple of hours. Finally try and power it on.
MistahBungle said:
Shades of **** Smith's new *coughsReturneDcoughs* external hard drives
Wish I had a fix for you Unfortunately, given it's a loan phone, you're a bit limited so far as flashing something else goes (I wouldn't risk it, put it that way).
Click to expand...
Click to collapse
Turned out that the "loan phone" they gave me was a returned faulty phone from a previous customer. They gave it to me simply to shut me up!!! I came back the next morning and confronted them and they gave me a motorola defy loan phone????!!!!! I swear they will bend over backwards to avoid having to refund a phone. He asked another sales person why it was returned and was told that the phone was randomly powering down!!!!!! I asked them what happened regarding the previous customer and the store person said JB lost that claim and had to give in to the customers request(whatever that was). That gives me evidence that a refund at JB may exist?
Yeah ? That's disgraceful And Australian retailers honestly wonder why Australian consumers avoid buying from them at every possible opportunity. There's one more reason right there.
**** em. If a phone starts playing up badly within a week like that, the retailer should replace it no questions asked. At the end of the day they're going to be reimbursed by Samsung, them doing the right thing like that just saves you the grief of having to go thru hoops with Samsung.
And given they couldn't/wouldn't do that with you in the first instance, I'd demand a "decent" lend phone i.e a brand new SGS2 (which they should have given you in the first place). If they refuse to play ball, make a scene in front of other customers. Get management involved. Threaten them with consumer affairs, etc.
Slither2006 said:
Turned out that the "loan phone" they gave me was a returned faulty phone from a previous customer. They gave it to me simply to shut me up!!! I came back the next morning and confronted them and they gave me a motorola defy loan phone????!!!!! I swear they will bend over backwards to avoid having to refund a phone. He asked another sales person why it was returned and was told that the phone was randomly powering down!!!!!! I asked them what happened regarding the previous customer and the store person said JB lost that claim and had to give in to the customers request(whatever that was). That gives me evidence that a refund at JB may exist?
Click to expand...
Click to collapse
I have a similar issue
Hello, Im not sure if i am having the excact same issue, but this thread seemed similar to what im expereincing.
i bought a S2 6 days ago, reached into my pocket today to find my Display wont turn on.
did some standard stuff, power cycled.
removed the battery, soft and hard reset.
i got the screen to work for a second when i booted into download mode and it prompted to confirm this is what i wanted to do, but otherwsie the screen seems dead. when i power it on, nothing happenson the screen.
did i somehow like turn my brightness to 0? or like turn off the display?
i dunno i just upgraded from a Galaxy Spica, so im not super familiar with the handset yet.
any help would be greatly appreciated.
dpaterso said:
Hello, Im not sure if i am having the excact same issue, but this thread seemed similar to what im expereincing.
i bought a S2 6 days ago, reached into my pocket today to find my Display wont turn on.
did some standard stuff, power cycled.
removed the battery, soft and hard reset.
i got the screen to work for a second when i booted into download mode and it prompted to confirm this is what i wanted to do, but otherwsie the screen seems dead. when i power it on, nothing happenson the screen.
did i somehow like turn my brightness to 0? or like turn off the display?
i dunno i just upgraded from a Galaxy Spica, so im not super familiar with the handset yet.
any help would be greatly appreciated.
Click to expand...
Click to collapse
if you can get into download mode, then flash stock fw using odin.. otherwise go to service center...
hope you have warranty..
Swyped from: GT-I9100
Sent using: XDA Premium App
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
saadxe said:
Guys I owned a Galaxy SIII white GT-19300... had it for 3-4 months, bought it brand new. used really carefully, only had one or two falls that's it.
Finally it decided to crap all of a sudden like it had a silent heart attack, just a couple of hours ago. It wasn't charging or was in process of updating or anything. Just that I was sitting and having a sms conversation where in the middle it just won't budge at all. It just went completely pulseless.
These are the symptoms:
-No display
-Won't power up by any means
-No charging light
-No sign of booting up
What I tried:
-Hard reset
-Remove SIM and SD card, still no activity
-Swapped battery of working S3
What should be the next step?. Thankfully warranty period hasn't elapsed yet.
How should I approach now?. Will the warranty company replace the set or more likely create some unsolvable obstacles, like them assuming fall or label the phone rooted etc?
Thanks for your time
Click to expand...
Click to collapse
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
Dropped damage incurred again who knows until they take the phone apart .
jje
JJEgan said:
Warrant may be void if its rooted or custom rom or modified status or rom counter above zero .
No way to reset those on a non booting phone .
Click to expand...
Click to collapse
If the phone's truly hard-bricked, there's no way the service center would be able to discern that. Dead is dead.
Agreed, if the phone is truly dead no one in the sammy repair could able to detect that.
Sent from my GT-I9300
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
soraxd said:
I'm sorry but I have to disagree, just because the power port has died, by no means means the memory/storage, or anything else for that matter really is down.. (not that it'll come up, just making a point)
it sounds like you really did everything right to troubleshoot it huh.. well let me just throw a few things out, you probably didnt, but hopefully did overlook..
the cord you're trying to charge it with, could it be not working/charging it?
have you tried another cord, or maybe even a USB cord? was it plugged in when it died? some low quality/defective cords can have some weird effects on phones, like less responsive digitizers, or even short out a phone
Click to expand...
Click to collapse
Didn't mention it. I underwent much thoroughly then what I typed.. Yup tried 3 different cables, couple of chargers, usb cable.
And no it really wasn't plugged in. I really was expecting a sms at that time, when it took too long, I took it out from the pocket and voila DEAD!
soraxd said:
did you have any custom CPU settings? over/under clock/volt? had you played with you min/max CPU settings?
Click to expand...
Click to collapse
No didn't.. was too scared to try that!
soraxd said:
it doesn't turn on, did you determin this by seeing no display? seeing if there's any hapticfeedback, or even calling it from another phone and seeing if it rings on the callers side.
Click to expand...
Click to collapse
Tried everything you mentioned and even more then that!
yup lifeless like a brick.
** By the way an incidental finding found before claiming warranty. While having the battery in the phone. It was still warm. Removed it. Became cooler, upon reinstall, it became warm again. What gives??!
It's more like a phone in coma!
soraxd said:
I know it seems silly but I'm just throwing out things from personal expirence ..
so now your phone really is dead, well having it under warrenty is great. having worked at an AT&T corporate retailer, I can tell you what happens on our side when you bring in a damaged phone.. well try it ourselves, well ask what happened, if you don't know well ask things like, 'did you drop it', 'or it was in contact with water'. (were actually required to ask, since these things aren't covered under warranty. which let me say, is so broken that we push the extended warranty on you, because it covers basically nothing.. we have a quota that says we need to sell X amount of a list of product/services each month.. but I digress).. anyway, once you tell us it just died out of nowhere we take your phone, put it in an envelope and ship it back to the manufacturer. in the mean time well offer you a loaner phone if you need one (just whatever we have on hand at the time, usually phones we get from trade-ins) (you keep your battery and sim) , and we put a 50 dollar hold on your card (yes on a creditcard, not your account) until your phone comes back in and we get our loaner phone. they'll send you a phone back to us, not yours, usually a refurbished version, then we call you and let you know your phones ready.
NEVER have I ever seen or heard anything ever of checking for root. most of our reps don't even know what that is.. once we submit a replacement form, the new phone is on transit to our shop usually by the next day (meaning they send out the replacement before they get the one we sent).
my advice is once you're sure the phone is dead, take it in to your retailer, tell them it died out of nowhere while you were texting, and it won't turn back on. you don't need to go into anymore detail than that..
clearly I have a problem with rambling this morning haha so ill stop talking there. if you have anymore questions tho, ill be happy to answer. goodluck!
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the detailed reply man, really appreciated. Especially since I was already trying to read the minds of these warranty dealers!
So just a while ago I gave it in for warranty. I was adamant of it going dead while I was doing an sms (although true!).. just said no to whatever cause they tried to find (wasn't any, honest!). They were pressing me though for the graze it got (a month ago).. I said 90% of the phones are scratched, and how many do die? He went okay we'll see then, 'yeah you are right we buy that, most that gets damaged from a fall is a phone with shattered screen!"'. Next question, the tricky one!. Did you modify/update software?
I was like, I keep my phones as stock and was totally acting alien to terms like 'rooting' 'firmware' 'kernel' etc (not being honest, but i'm sure that's not the cause)
He was like okay hand it over, we'll do the rest!
Hopefully they don't ever get to revive the mobo or i'm screwed for real!
my phone just died after flashing morfic A10 kernel. i am running stock rooted rom and the best part my sgs 3 was bought 11/18/12 from target, cant go to download mode, cant go to recovery i even tried adb recovery and download mode hoping to turn on nada, charge for an hour no led flashing. my sgs3 totally dead. called target and they said just bring it and they will replace it with new one if the phone wont turn on. is that mean i will be okay even my phone is rooted?
UPDATE:
Thank God.. got my SIII fixed in warranty, now it's back to life!
Just had a motherboard replacement, no further details given.
Hence kind of proven!:
if the phone is truly dead no one in the sammy repair could able to detect that.
Click to expand...
Click to collapse
Got a unique issue with my G5. Have had it in a Lifeproof case for awhile now.
Last night, it spent most of the time riding in my back jeans pocket where it always does. I've had zero issues with sitting in the car, and whatnot....as I'm not a hipster that wears tight jeans that could possibly damage the device. Anywho, I got out of the car, dropped the phone into my pocket, and went about my evening at work - which involved ZERO sitting.
I go to pull out the device to make a call, verify my fingerprint, and nothing. Well, almost nothing. Its as if half of my screen is "disconnected", and the other half is out of sync. I've attached a youtube video to see what I'm talking about. ( https://youtu.be/357GcnV2-9Y ) My first thought was the ribbon cable became partially dislodged from its plug on the motherboard. I first tried flexing the phone, to see if it magically worked, or changed. Nada.
This am, brought it to the VZW store, expecting a quick fix, but since it shows no damage at all I got nothing but a warranty replacement request, and a promise it would be delivered within 3 days. Thats not good enough, as I use this thing for work. So I looked at alternatives...
I've browsed the teardown on ifixit, and was surprised at its simplicity. I pulled it apart, and re-seated the display ribbon cable, to no avail. Still apparently toast.
I've managed to get through the boot up pattern security I set up, and the phone is active. I just cant get it into MTP mode to copy my crap as I'm guessing I need to pull down and click on the notification to switch it.....which, of course, I cannot see. Basically, I just want to get my crap out of the internal storage before I ship this one back. Obviously I'm going to wipe it with the Android Device Manager before I deactivate, but still would like to salvage something.
Anybody have any thoughts? Or maybe is there a second ribbon cable somewhere that wasnt mentioned in the teardown?
Youtube link: https://youtu.be/357GcnV2-9Y
I have no advice as to how to get your files off, I'm sorry about that.
But I wanted to confirm that this isn't an isolated occurrence and it happened to me! I also babied my phone and never dropped it and it was always in a case.
I don't know what to blame as the cause, I'm hoping just bad quality control. I was hoping it's not due to flexing because it's not as sturdy due to the bottom of the phone not being physically attached.
Photos of the same thing on mine: https://imgur.com/a/eEAmA
This happened 15 days after I bought it and Best Buy returned it for a new one which three weeks later started bootlooping which was a whole fiasco to get repaired and took over a month. LG's quality control is horrible.
+1 as I am having this issue on a Sprint G5, sent to LG for repair after Sprint was no help. 29 days after purchase.
Hello. A few quick searches on my part found a thread here on the forums for controlling your device from your PC. It also includes a script to run when your phone is in recovery to enable USB Debugging. Try it out ( http://forum.xda-developers.com/showthread.php?t=2786395 ). Hopefully I have helped. If you want to just salvage files, you can enable USB Debugging and pull everything through the USB. However, if you want to still use your apps, or harvest app data, or even use titanium backup or the like to make a complete backup to transfer to the new device, enable USB Debugging, then control your phone. Follow the above thread's instructions to do so.
Thank you for your time,
Xzanah
Hi, I have a problem with my T399n.
My phone doesn't turn on, I installed CM12 and it was good, then I flashed the stock ROM from metro again, everything was good about a month, one day I made a call, whatsapp, text and then I put it in my pocket, then when I pulled it out like 10 minutes later and it was rebooting, I didn't pay attention to this because sometimes my phone reboots itself, later It was power off. I pulled the battery, reinserted it and nothing, connected usb cable, nothing, tried to charge it and nothing, Its like my phone died. Looking for a fix, there is the usb jig that work with others galaxy's.
So I just want to know if I'm fried or if there's a last hope to revive this phone with the usb jig
Thanks!
Something similar to this happened to me, would love to know the answer...
just today...
just today, not 2 hours ago at most I was playing around with my galaxy light, deciced to root and mod it.. first step was to, ofc flash a custom recovery... well like most things I pursue I ended up fighting the damn thing for HOURS!! could not get it to register on my computer for the life of me.. now I'm far from a dev and probably one of the least experienced on/around here but something so trivial as lack of drivers, udev, faulty port/cords isn't my forte.. so eventually I whipped out my handy dandy usb jig and .... nothing... *head scratch* hmmm.... now its got my attention... so I get out the multimeter usb data/charging cable and it does show signs of life, easily registering 5.1v / 0.4 mah ... now I'm getting anxious.... so its time for the next test... usb-otg connected to dbl usb-type-A converter to connect to the pooter (it never works but I wish it would ) and nothing there... so otg to my main mobile, reverse it... hmmm seems this lil guy is taking in charge and no data xfer of any kind... since id already rotated various cables I turned my attention to the charging port.. under 6x magnification and too many lumens light I could hardly see any problems but persisted with the 99% isopropyl anyhow... end result "wtf is wrong with this garbage....?) and just as I went to throw it at the wall I spotted my personal "boneyard" where all of my former problematic/faulty devices end up and just in sight was another tmobile galaxy light, broken lcd but logic board intact.. so a quick flip of the wrist and a smack on the back and the 2 became one... fired her up, plugged it in and BAM.. instantly detected... and for some reason I cant quite seem to put my finger on, I had the urge to power it back off and insert my usb jig one final time to see if it infact would work with the galaxy light.... *device in left hand... jib in the right.... bead of sweat steadily sliding down my ruffled brow... time seemed to all but come to a screeching halt as the two came closer until the moment of trust had arrived... the initial contact, the penetration (lol) .. the pause... BOOM factory mode*
so, now that u read that half illiterate rambling from a barely educated redneck shut-in to determine if the usb jig works with galaxy light or not .. the answer is yes... it does unless its a piece of crap like one of the 2 I own is...
KatharsisSoul said:
Hi, I have a problem with my T399n.
My phone doesn't turn on, I installed CM12 and it was good, then I flashed the stock ROM from metro again, everything was good about a month, one day I made a call, whatsapp, text and then I put it in my pocket, then when I pulled it out like 10 minutes later and it was rebooting, I didn't pay attention to this because sometimes my phone reboots itself, later It was power off. I pulled the battery, reinserted it and nothing, connected usb cable, nothing, tried to charge it and nothing, Its like my phone died. Looking for a fix, there is the usb jig that work with others galaxy's.
So I just want to know if I'm fried or if there's a last hope to revive this phone with the usb jig
Thanks!
Click to expand...
Click to collapse
It does in fact work. If asking about the USB mount, from my knowledge you would've had to already installed them by turning the function on like I did in the first screen shot.
If you need them I can link them to my drive or mega. Whichever is best. Think I have drop box still too.
And yes. I have bricked this phone I'm using now for a solid 3 days when I first started with it. However cm12 has bugs, after the second time it rebooted and bricked on me I went back to Tigerlily I even had no SIM error but somehow fixed that when flashed back to stock. Cm12 caused me to flash back to stock about 3 times a day. Too much headache. Guess thats why we are not supposed to do this to our primary phones. on tigerlily ive Had a little trouble keeping super su in his place too, Got home last night and POOF, just gone for no known reason. finally got him to stick by installing him into the system with lucky patcher. Flashify, flashfire, and even rom installer all failed to keep him there. . I have also stripped down almost every file just for fun to see what other fine items I could damage, Finally found where they hide the dialer codes for the phone. They are not in any files that i have spent the last for years looking in. The codes are inside of the APK. The last place I decided to look. Everything I know is self taught and just recently started working with apps for windows 10 and merging android files into windows apps.
Now , I'm actually quite impressed with it's capabilities .
Really what's helped me dial everything in was the helped of an app called Mixplorer with all the ad-on's all of which are free.
Good luck with your brick. Myself, I have 3 other phones I'm currently working on unbricking. One of which is a hard bricked LG motion. Flashed th err wrong firmware to it a year ago. Just this week got the cup to recognize it. the code to get into the first service menu pictured here on the bottom left is *#0808#
Really what's helped me dial everything in was the helped of an app called Mixplorer with all the ad-on's all of which are free.
Good luck with your brick. Myself, I have 3 other phones I'm currently working on unbricking. One of which is a hard bricked LG motion. Flashed th err wrong firmware to it a year ago. Just this week got the cup to recognize it.
when youre ready to really see whats going on you can dial *#9900# for all the System Dump features.
Ok long story short, i threw my phone at the wall and now it wont turn on. Im not too bothered about the phone, ive had it a while and want a new one anyway, however upon removing the micro sd i discovered that all my pics and vids from the last few years are stored on the phone.
As i cant power it on (i get a constant red led if i connect it to anything) i cant see it on the pc to pull data off, anyone have any suggestions for me to get them pics and videos?
I've took it apart but cant see anything obvious to repair, all i can think of now is putting my motherboard into a working z2
The LED is not meant to stay constantly on when connecting the device to something whilst off. It is supposed to go off after a few seconds. That doesn't sound good.
Have you checked to see if you can boot into fastboot mode, or even flash mode? May not help in this case, but if that functionality is working then the device is not dead just yet.
Also, make sure all needed drivers are installed on your computer. The device will not be picked up properly without them. Install them manually if not.
If you can place the motherboard into a working Z2, which will eliminate many potential areas of failure provided it starts working, then that is the only way you can retrieve your data.
It's impossible to retrieve data stored on built-in storage on a dead device, so what you are asking has no straightforward answer.
Next time, please throw significantly cheaper items at walls, and not modern, uncommon smartphones.
last bit is brilliant advice, problem with that is automated services annoy me and the phone is in my hand already when i gotta put up with them lol
I cant get it to power on at all, not fastboot, flash mode nothing.
I know putting the mainboard into a working z2 might not work but i figure thats my best chance, i think it can be done with jtag tools, but not willing to spend a few hundred quid for something ill probably never use again..... I've also seen some eMMC readers available, but as that involves removing the eMMC chip from mainboard id be even more stuck if it didnt work