[Q] HTC One Stuck on HTC Logo screen - AT&T HTC One (M7)

Please help.
Here is the current situation.
My HTC One (m7) is stuck on "HTC Quietly Brilliant" screen every time I boot.
I am able to go to boot loader and have the normal choices there (Fast Boot , Recovery, Factory Reset etc)
When I go to Fast Boot, i am nevver able to get the phone to show "Fastboot USB" and I am unable to detect the phone using fastboot on my windows 7 laptop.
If I try "Factory Reset" phone goes back to HTC logo screen after rebooting, nothing happens.
If I click on Recovery, phone tries to go clockwork recovery v6.0.4.3 but then goes back to HTC Quitely brilliant screen and stays there.
Here is the relevant info (I can't get the fastboot getvar because fastboot doesn't recognize my phone) PLEASE help !!
Tampered
Unlocked
M7_UL PVT SHIP S-ON RH
HBOOT- 1.55.0000
RADIO - 4T.20.3218.13
OpenDSP-v31.120.274.0617
OS- 3 . 17 . 502 . 3
eMMC-boot 2048 MB
Please help..

Install fastboot drivers correctly and try to install à custom rom
Sent from my HTC One using Tapatalk 2

Got the ADB Drivers from here : http://forum.xda-developers.com/showthread.php?t=2588979
Installed, connected htc one to my pc, but no luck.
FASTBOOT (in red) only shows FASTBOOT, its not showing Fastboot USB and hence no connection to PC is detected. I

Since posting my original question i have done the following...
- reinstalled HTC one driver
- installed adb fastboot again...
- tried another PC...
Anyone has any ideas

DroidLuvver said:
Since posting my original question i have done the following...
- reinstalled HTC one driver
- installed adb fastboot again...
- tried another PC...
Anyone has any ideas
Click to expand...
Click to collapse
Have you tried to clean the usb port ?
I use rubbing alcohol on a thick paper towel folded into a point
and blow out the port and let it dry a min before trying the connection
do you have other microUSB cords to test

clsA said:
Have you tried to clean the usb port ?
I use rubbing alcohol on a thick paper towel folded into a point
and blow out the port and let it dry a min before trying the connection
do you have other microUSB cords to test
Click to expand...
Click to collapse
Yup...I've tried a different cable (OEM cable that came with my HTC ONE S...)
I am able to charge the phone so I am thinking its not the cable or the microusb connection on the phone....
I am able to use the same computer, same cable with another HTC phone and everything works fine... This tells me that usb port on the laptop is fine and so is the cable.
I am at a loss as to why my laptop (Windows 7) is not detecting the phone in fastboot.

anyone has any other ideas ?

Maybe.... Are you using USB 2.0, Not 3.0 you will know because USB3.0 has a blue port not black.

I'm using USB 2, not 3

The phone charges fine but computer doesn't detect it. I'm thinking that maybe the connectors on my phone for data connection have gone bad?? Possible?

DroidLuvver said:
The phone charges fine but computer doesn't detect it. I'm thinking that maybe the connectors on my phone for data connection have gone bad?? Possible?
Click to expand...
Click to collapse
is fastboot turned off in the settings / power
are developer options on and usb debugging on ?

I am not able to boot the phone normally.. It's stuck on HTC logo.
I don't know if those settings are enabled or not

DroidLuvver said:
I am not able to boot the phone normally.. It's stuck on HTC logo.
I don't know if those settings are enabled or not
Click to expand...
Click to collapse
It's probably just boot looping due to a bad rom. I had a problem where my phone would absolutely not let my computer connect to it. Remove all phone drivers, HTC Sync, other phone software, etc, and install the drivers here without Syncmanager.
Then, kiss it for good luck as you plug it in and hard reboot (power down completely).

Related

Hero USB Connection Not Recognized

Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.

S-off fail and phone not recognized by computer HELP

So I tried the S off and I failed a couple of times with the wire trick. My timing was more than likely off. I re-ran the program and tried again. After it rebooted to check my alcohol level like it had the time before it could not find the device. It just kept counting to 45 secs over and over and kept asking me to check device drivers and adb and fastboot. And it worked fine before. Before I even started I checked adb devices.
Now the phone boots to the juopunutbear screen and it when I try to run the program it says that the device is not detected. So I rebooted in hboot and tried to run some adb or fastboot commands and the phone is not detected at all. I tried my mac too and no luck. I tried a different usb cable and no luck either.
So no I cant push anything to my phone and its just reboots to the juopunutbear screen. I think I bricked it. I dont know what to do. I cant push files to the phone. Any help?
DeviceSettings said:
So I tried the S off and I failed a couple of times with the wire trick. My timing was more than likely off. I re-ran the program and tried again. After it rebooted to check my alcohol level like it had the time before it could not find the device. It just kept counting to 45 secs over and over and kept asking me to check device drivers and adb and fastboot. And it worked fine before. Before I even started I checked adb devices.
Now the phone boots to the juopunutbear screen and it when I try to run the program it says that the device is not detected. So I rebooted in hboot and tried to run some adb or fastboot commands and the phone is not detected at all. I tried my mac too and no luck. I tried a different usb cable and no luck either.
So no I cant push anything to my phone and its just reboots to the juopunutbear screen. I think I bricked it. I dont know what to do. I cant push files to the phone. Any help?
Click to expand...
Click to collapse
I'm not sure what's happening with your computer not seeing the phone, but if you have a microsd adaptor you could get a stock RUU onto your card and flash back to stock.
Edit: or just your boot.img. If you can get into hboot you're not bricked.
Part fix
As previous poster said, put a PH...IMG with boot on it and you'll be able to boot up again. Yours is third phone reported here with USB problem after failed S-0ff.
I can boot my rom, but no radio or wifi, No charging, and no computer can see it for fastboot. Hoping for cure soon.
Thanks guys. I am downloading an RUU now. Hopefully it works. I hope the usb connection is not fubar'd ...but i took the risk so its on me.
Same thing happened to me. I just finished uninstalling HTC Sync and Android SDk, then reinstalled both. Now the drivers are working properly, and computer sees my phone again. This should help.
***edit: this process helped with my computer finding software drivers to connect phone to computer. Before- "Windows could not find drivers for Android device" (device manager in windows)
I could never get it to work in the first place. Cleanflash finds and flashes to it just fine but the s off just can't see my phone once it reboots.
Sent from my ADR6425LVW using XDA
DeviceSettings said:
Thanks guys. I am downloading an RUU now. Hopefully it works. I hope the usb connection is not fubar'd ...but i took the risk so its on me.
Click to expand...
Click to collapse
If the phone is rebooting to the screen with the arrow when you press power to enter fastboot then try going to recovery, your regular recovery will probably not show up but another stock hboot menu will. Then try selecting fastboot there and see if you can run fastboot commands without rebooting to arrow screen.
Sent from my HTC Vigor
Success getting it to reboot with the boot.img from the rom I was running....But unfortunately the usb is fried. Can not charge the phone or connect to a computer. So I guess that is another potential risk with using this method.
Ouuuuch :/
Sent from my ADR6425LVW using xda premium
Yeah sucks. I'm trying everthing I can, but its looking more and more bleak
DeviceSettings said:
Yeah sucks. I'm trying everthing I can, but its looking more and more bleak
Click to expand...
Click to collapse
Warranty!
(edit: kidding, no need for a ****storm)

[Q] Softbricked, can't get into recovery,HELP with $$!! NYC

Hey guys,
Long story short.
Flashed Kitkat with S-on (really stupid)
phone rooted
bootloader unlocked
S-On
Now softbricked, can't get into recovery, is able to get in bootloader, phone keeps rebooting.
Tried factory reset, no success
tried adb/fastboot, my pc wasn't able to detect the phone, no device listed
tried all in one flash tool, trying to reflash recovery, no success either cuz phone not found
when usb was plugged in, 'fastboot usb' shows up on phone's screen, but no real communication established. Windows' notification bar shows htc phone unplugged even though it's plugged in.
I guess usb debugging is off, but i don't know how to enable it
anyone had similar problem, any help will be appreciated
any NYC member here, i'm willing to pay 50 bucks for fixing this, sorry i'm poor, that's all i can afford T_T
Thanks in advance!!
Does it connect via Fastboot? The command is "fastboot devices" to check. You could try to flash a ROM through Fastboot, but I've never had any luck with that. Have you tried the RUU method?
Sent from my HTCONE using Tapatalk

[Q] htc one m7 att soft brick wont connect to any pc

hello long time no see, so i have this htc one, its a soft brick i bought from a buddy, it wont go past htc logo, it will however get into bootloader and try to get into CWM recovery but just freezes at htc logo. when in fastboot i plug it in to any pc and it never says fastboot usb like it should. i have tried device manager, drivers, diffrent ports, diffrent cords, etc. i even went as far as dropping in a working motherboard ito this frame and i found the charging port works perfectly and transfers data fine with the working board. i have tried toolkits, CMD usind adb and fastboot. im at a lost please help.
this is what the kid did do it.
I had a Sprint One that acted like that.
I put it into fastboot mode on the phone and ran a RUU and it worked fine even though it did not say "fastboot USB".
You did not say if you tried to run fastboot commands.
start with
fastboot devices

Bricked my Nexus 9 wont turn on

Hello everyone ,
I think I have just bricked my nexus 9 , it started when I installed the dirty unicorn rom, but without thinking I did not perform a factory reset before in recovery and now my nexus 9 will not boot at all. When I hold the power button the google logo appears for a couple of seconds and turns off quickly. I also tried fasboot , and I eventually got it to appear but it turned off after 1-2 seconds. I then tried to use nexus root toolkit to flash the factory image, but since I cant acces fastboot it wont find my device. Am I out of options, or is there something else I can do , or should I send it in for repair. Any help would be appreciated, thanks.
Update:
anyone please help , edit:: I tried everything I could to turn on the nexus 9 and when I plugged in the nexus 9 to the wall and held power + up button , it turns on and says Fastboot AC, however whenever I select fastboot it shows it for a second and turns off. I tried plugging it into the wall and Fastboot AC but when I unplug it to my computer it just turns off and from there I cant do anything and it does not turn on at all.
Is there perhaps someway I can flash the bootloader without the screen on or anything like the nexus root utility that fixes bricked bootloaders?
Did you flash the custom rom via twrp? Do you still have the twrp recovery?
If yes try to boot into twrp recovery and connect to your pc.
Yes, I did flash the custom rom in twrp , however I cannot boot into twrp recovery or even into fastboot or the bootloader. My nexus 9 will not even turn on unless is connected to the wall outlet and then when I press the power + volume button it shows Fastboot ac however when I select the bootloader or anything else it just turns off. When I connected it to my pc, my nexus 9 does not turn on at all and is not even recongnized
Can you find a pc with a USB charging port or a hub with a charging port? A USB charging port will be able to deliver 2A along with the USB connection. You may also find a USB3 port may also deliver sufficient power - the official spec says 900mA but I think that is the minimum requirement.
I tried using 3 different pc's , one with a usb charging port , and the nexus 9 was still not able to turn on, even when holding power + volume up or any other configuration. I tried different usb cables and still no luck. Is there someway that I can access it without fastboot or adb? I know on the nexus 7 forum, there is one click factory restore dead or alive , but I dont think there is anything like that for the nexus 9.
spartacus279 said:
Update:
anyone please help , edit:: I tried everything I could to turn on the nexus 9 and when I plugged in the nexus 9 to the wall and held power + up button , it turns on and says Fastboot AC, however whenever I select fastboot it shows it for a second and turns off. I tried plugging it into the wall and Fastboot AC but when I unplug it to my computer it just turns off and from there I cant do anything and it does not turn on at all.
Is there perhaps someway I can flash the bootloader without the screen on or anything like the nexus root utility that fixes bricked bootloaders?
Click to expand...
Click to collapse
Can you take a picture of this?
I dont think you are bricked....
scrosler said:
Can you take a picture of this?
I dont think you are bricked....
Click to expand...
Click to collapse
I will try to take of a picture of it connected to the wall charger , it says fastboot ac , thank you for all your help everyone, I dont know what to do as I cant access fastboot or the bootloader
spartacus279 said:
I will try to take of a picture of it connected to the wall charger , it says fastboot ac , thank you for all your help everyone, I dont know what to do as I cant access fastboot or the bootloader
Click to expand...
Click to collapse
SO after it says fastboot, what happens? It just reboots?
scrosler said:
SO after it says fastboot, what happens? It just reboots?
Click to expand...
Click to collapse
No, I can access fastboot ac , however when I select hboot or anything else it just turns off.
spartacus279 said:
No, I can access fastboot ac , however when I select hboot or anything else it just turns off.
Click to expand...
Click to collapse
All you need is fastboot. From there you should be able to flash boot.img and system.img
commands are....
fastboot flash boot boot.img
fastboot flash system system.img
Then I would run fastboot format userdata
Of course you need to get these image files from the factory image site here: https://developers.google.com/android/nexus/images
LMK
scrosler said:
All you need is fastboot. From there you should be able to flash boot.img and system.img
commands are....
fastboot flash boot boot.img
fastboot flash system system.img
Then I would run fastboot format userdata
Of course you need to get these image files from the factory image site here: https://developers.google.com/android/nexus/images
LMK
Click to expand...
Click to collapse
I really want to do this , however my nexus 9 does not turn on when connected to any pc's , It will only turn on when connected to the wall charger. I have tried different usb cables and different computers and still no luck. I also tried nexus root toolkit however it doesnt recognize the nexus 9 as it needs fastboot which I cannot access.
spartacus279 said:
I really want to do this , however my nexus 9 does not turn on when connected to any pc's , It will only turn on when connected to the wall charger. I have tried different usb cables and different computers and still no luck. I also tried nexus root toolkit however it doesnt recognize the nexus 9 as it needs fastboot which I cannot access.
Click to expand...
Click to collapse
Hmmm
How long have you left it plugged into wall charger?
scrosler said:
Hmmm
How long have you left it plugged into wall charger?
Click to expand...
Click to collapse
I tried leaving it in overnight becuase I thought that the battery might of been low, but still nothing and I dont know what else to do right now?
spartacus279 said:
I tried leaving it in overnight becuase I thought that the battery might of been low, but still nothing and I dont know what else to do right now?
Click to expand...
Click to collapse
Ahhh, Ok. Thats what I was getting at.
You may have to RMA the device. Tell them nothing of root and ROM and just give the function failures you discussed here.
scrosler said:
Ahhh, Ok. Thats what I was getting at.
You may have to RMA the device. Tell them nothing of root and ROM and just give the function failures you discussed here.
Click to expand...
Click to collapse
I dont think I can RMA the device becuase I purchased the nexus 9 from an ebay seller and I contacted him and he said returns are only valid for two weeks and I have already had the device for other two months now. Should I just sell it or can I somehow return the device to google even though I did not buy it through the play store?
Just for reference , here is a picture of the nexus 9 in fastboot ac connected to the wall charger
http://imgur.com/coUY7qS
If I select hboot it turns off ,and if I try to plug it into a PC it just quickly shuts down and will not turn back on
I would still try to RMA back to HTC.
The most they can say is No.
Ok thanks for you help , I will try to contact HTC for a RMA
Edit: I just called HTC and described my situation and they said they would not be able to return it or RMA the device because it was bought from an ebay seller and they are not responsible. Is there anything else I can do?
spartacus279 said:
Ok thanks for you help , I will try to contact HTC for a RMA
Click to expand...
Click to collapse
Good luck to you!

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