Play Services - Nexus 9 Q&A, Help & Troubleshooting

Hey guys, i recently tried grabbing the new Google Play Services apk to get Trusted Locations. It installs and most things work but after installing gmail now errors out every time I open it with "Unknown Google Play Services Error". Anyone else getting the same?

I get the same thing but Google inbox works ok so I hadn't really noticed it. I don't see a way to rollback to a different version of the play services though.

cd419 said:
I get the same thing but Google inbox works ok so I hadn't really noticed it. I don't see a way to rollback to a different version of the play services though.
Click to expand...
Click to collapse
You have to deactivate "Android Device Manager" as a device administrator and then go into Settings -> Apps -> All and then find Google Play Services and hit Uninstall Updates
It looks like there are certain versions needed and the one for the N9 hasnt been posted yet

Yeah you will have to wait for it to hit your device or watch this thread
http://forum.xda-developers.com/android/apps-games/app-google-play-services-t2795911
Waiting for the 748 version to try

Issue resolved itself

Related

Device freezes when looking at app screenshots on google Play.

Hi I got a Brand new Samsung Galaxy Mini 2, great device, everything is perfect only problem I got is that when I'm in Google Play and want to look at the screenshots of an app, and swipe between them the device freezes, then vibrates and sends me back to Google Play, sometimes it gives me an error message, I have done like 3 factory resets but it doesn't fix it, any recommendations?
Thank You
Someone?
What version of Google Play are you on ? Have you tried Re-loading Google Play ?
prboy1969 said:
What version of Google Play are you on ? Have you tried Re-loading Google Play ?
Click to expand...
Click to collapse
I'm on the latest, which is 3.9.16. I have noticed that if the screenshots on google play are in landscape, there is no problem switching between them (eg. Nova), and if I hold the device sideways, I can switch between the screens even if they are portrait screenshots with no problem, wondering if there es a problem with the screen size, everything in any other app is perfect, I tried viewing pictures on the IMDB app and works perfect is just when clicking the images on google play.
thanks.
OK, the problem is related to google play 3.9.16, I know because in manage applicationd I uninstalled google play updates so it went to a previous version, and it works perfect, the problem is that it updates by itself back to 3.9.16 and the problem comes back. any ideas? maybe a way to stop it from updating?
Thanks
Tommyvi said:
OK, the problem is related to google play 3.9.16, I know because in manage applicationd I uninstalled google play updates so it went to a previous version, and it works perfect, the problem is that it updates by itself back to 3.9.16 and the problem comes back. any ideas? maybe a way to stop it from updating?
Thanks
Click to expand...
Click to collapse
You can use Titanium Backup to keep it form Updating. Or you can go into Menu - Settings - Applications - Manage applications - Market Updater. Then Force Stop it from there. But I think you might also just want to try the latest version of the Play Store. You can find it v3.9.17 HERE. The article has the Download links, and info on what's new.

Error 927 Google Play.

I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.

[Q] Play store in "work mode"

Hi all,
My Z4 tablet is working great except for the play store. When I start play store I get a header that shows: "Play Store | Work" and "No results found." in the main view. In the menu on the left hand side I have "Store home" (which brings me to the "work home" (and no results). I have "My work apps" (that lists all my installed apps) and then the regular alternatives: "My wishlist", "My account", "Redeem", "Settings" ... etc
Under "My account" i see my purchases on my private account (a gmail acc) and I see the purchases I've made from my phone (a Nexus 6) where the play store works normally. So the play store account is the same but why do my Xperia Z4 Tablet think that I'm in "work mode"?
Thanks!
Same here, I can't install any apps. Useful.
P
Sent from my LG-H955 using Tapatalk
I also have this issue.
You guys don't happen to have a google apps account as your main google account on the device?
That's what I have, so I'm wondering if that might be the cause of this.
An update: I reset my tab and activated nothing but my Google Account on startup.
Skipped anything Sony/Xperia related.
Everything seems to be working normally now
I do not have this issue
Sent from my SGP771 using Tapatalk
I have this issue on my Xperia Z3+. Using google apps account with my own domain.
Stop Playstore, clear its data
This helped me:
I went to settings / apps
searched for "PlayStore" app
went into the properties tag
stopped it and cleared the data
voilà
I'm having the same problem on my Z4 tab.
Unfortunately stopping and clearing data of the Play Store didn't fix it.
more radical:
try recreating your google account on the device
I'm also experiencing this issue.
Remove the Google account from the device and relogin worked for me.
Sent from my SGP712 using XDA Free mobile app
Same issue here on a Sony xperia z4 tablet. Play store is in "work" mode. I tried cleaning up all the app data but it didn't help. I'm looking to disconnect and reconnect my Google account but, oddly enough, I can't find the way to do it. Any suggestions? Thanks.
Ps. I also use a Gmail account from my actual work on the same device (imap), maybe this is causing the issue? The correct account appears in the play store app though...
EDIT: Uninstalling the updates for the Play Store did the trick. It got back to the factory app and it's working again.
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
I had this problem, too. But the firmware update, which may not have made it to all markets yet, seems to have fixed it. I updated the firmware on Friday and have not had this issue since.
Eddy555 said:
Yep removing the updates fixed it for me too. Nice one.
Argh, then it updating and broke it again. Play Store app 5.8.8 Hmmm
Click to expand...
Click to collapse
I see on the Sony website they are rolling out 28.0.A.8.251 and I'm still on 28.0.A.7.24 so hopefully this update will arrive for me soon and fix it. Thanks for the feedback
28.0.A.8.251 installed today, cleared the Play Store app data and cache and it seems OK at the moment
I also have the problem.it was OK some time after removing the Google account,then it reappeared. After updating to the latest firmware it was OK again and now it's another time back to work mode. This is really annoying and removing the Google account or clearing play data all the time really isn't an option.
Had this 'problem', too. But after updating to 28.0.A.8.251 it solved itself. But btw. what's the problem with workmode? I couldn't recognize any restrictions so far, so why not just simply ignore it?

Truesmart + Playstore available?

Hi, I just received my Truesmart + today, and I tried to install the google playstore and while I was able to get the APK into the watch, after it installs the playstore it fails to open.
So basically whenever I press the playstore button it'd open for half a second and the whole program just vanishes like if it got reverted back to the homescreen..... Ive also downloaded several different version of playstore and havent had any luck either...
I was wondering if you guys know if its possible to even install the google play store and get it to run on this model??
The specs of my watch are:
Android Version: 5.1
Baseband version: MOLY.WR8.W1449.MD.WG.MPV5, 2015/08/24 16:00
Kernel Version: 3.10.72
Build Number: Omate_Truesmart+_V1.1
Custom Build Version: OUI 3.0
Please help me out, I dont want to end up with a brick =(
I am curious about this too (was supposed to get mine today but the mailman messed up) Did they not include the OStore or some sort of other app program? Are any apps preloaded?
You'll also notice that you can't add a Google account within Settings-> Accounts.
The only way around that so I'm actually able to add a Google account is by sideloading "Google Services Framework" & "Google Account Manager" (in addition to "Play Services").
However, even with these installed, Play Store still doesn't work - it launches but won't connect.
Hopefully a solution is found.
Until then, I'm fine with using my LG Watch Urbane 2nd Edition LTE.
Pre-installed Apps are pretty sparse:
> Phone
> SMS
> Exchange
> File Manager
> Browser
> Calendar
> Clock
> Gallery
> Downloads
> Contacts
> Search
---------- Post added at 07:36 AM ---------- Previous post was at 07:13 AM ----------
*UPDATE*
I've reached out to Laurent LePen (CEO of Omate) & told him the usual method of making the Play Store work (by sideloading the 3 Apps I mentioned) doesn't work on the Omate TrueSmart+. He said they're rolling out an update next week to fix that.
So hopefully, next week it'll work.
*fingers crossed*
Wow, releasing a watch without its own OStore supported seems like a big mistake. Their Facebook discussion also seems to suggest that they'll be pushing an update by the end of the year, so hopefully that holds true.
I was able to install Google search and google now launcher, but google play store won't work without "google play services" and I haven't found a version of that .apk that will not keep crashing on the Truesmart+
Since google play services keeps crashing, the play store stays on a "Checking Info" screen that keeps spinning and spinning...
Same issue here, obviously...
com.google.android.gms_8.4.89_(2428711-234)-8489234_minAPI21(armeabi-v7a)(240dpi).apk should be the correct version of Play Services, but it still crashes on me...
Does anyone have any newer versions of the Services Framework and Account Manager APK's?
Anyone, any updates?
Edit: There will be a firmware update this weekend which will pus the OStore... No Play STore, but at least it's something for now...
I just unboxed my truesmart+ today.
I think it is not useful without google service inside.
I can't sync my contact nor get my paid apps on it, it is really a bit disappointing.
KuwaK said:
I just unboxed my truesmart+ today.
I think it is not useful without google service inside.
I can't sync my contact nor get my paid apps on it, it is really a bit disappointing.
Click to expand...
Click to collapse
There has to be a way we can get it on there...
SparkyRih said:
There has to be a way we can get it on there...
Click to expand...
Click to collapse
Hurray~!
I rev an update today, I updated to V1.2. And the google play is inside!!!!!!!
I am now installing my APPs now.
KuwaK said:
Hurray~!
I rev an update today, I updated to V1.2. And the google play is inside!!!!!!!
I am now installing my APPs now.
Click to expand...
Click to collapse
I thought they would put the OStore in the update, but this is even better!!!
Everything appears to be working great
Just curious, if Aptoide does the same thing as the Play Store, did we really need the Play Store? I'm away from my device so I can't test it, but it seems Aptoide has many of the same mainstream apps as the Play Store (Maps, YouTube, etc)
Could someone please answer my question re: Aptoide? Is this a viable alternative? (from a technical perspective, please no need to go into politics) Thanks.
proxy170 said:
Could someone please answer my question re: Aptoide? Is this a viable alternative? (from a technical perspective, please no need to go into politics) Thanks.
Click to expand...
Click to collapse
Aptoide will work for free apps, if you install "My Paid Apps" from Aptoide you may also be able to install some of your paid apps as well. Aptoide's biggest drawbacks are much smaller number of apps, less security, sometimes apps do not get updated as often, not all paid apps will be accessible.
Another option is Amazon App Store.
proxy170 said:
Could someone please answer my question re: Aptoide? Is this a viable alternative? (from a technical perspective, please no need to go into politics) Thanks.
Click to expand...
Click to collapse
Aptoide is a viable alternative to Google Play, but only if you are very careful and very skilled at being able to recognize and avoid trojanized versions of apps. The majority of people hosting apps there are well intentioned, I guess, but there are also a large number of maliciously modified apps to be found there, and cracked premium pay apps are included.
Using Aptoide over the Play Store, then, is not a good idea unless you are very skilled or have other means of avoiding Android malware mixed in with the many legitimate apps available there. If you get apps there that are really hosted there by their real original developers, for example, you can feel pretty secure.
Sent from my Nexus 6 using Tapatalk
trent999 said:
Using Aptoide over the Play Store, then, is not a good idea unless you are very skilled or have other means of avoiding Android malware mixed in with the many legitimate apps available there.
Click to expand...
Click to collapse
Thank you both for your replies! Referencing your statement above, if I download only the apps marked with a green shield marked "trusted" should I be ok? (Do I trust the trust mark?) I'm only looking for Maps, YouTube, SWApp, Gmail, Amazon Music, Pandora.
proxy170 said:
Thank you both for your replies! Referencing your statement above, if I download only the apps marked with a green shield marked "trusted" should I be ok? (Do I trust the trust mark?) I'm only looking for Maps, YouTube, SWApp, Gmail, Amazon Music, Pandora.
Click to expand...
Click to collapse
You can download the .apk files from the play store by using this website: http://apps.evozi.com/apk-downloader/.
This procedure should be safe and maleware free.
Thread cleaned.
Please keep this thread on topic, otherwise it will be permanently closed.
Cheers
Magnum_Enforcer
FSM

Google Services

So i've tried so many means of making this work but i'm here as a last resort. Ive got a couple of old tablets running android 5.0 ( Lollipop ) and they were custom made and distributed by a company called Five Cubits. Ive tried to contact the company to see maybe if they had a software update or system update so I could install google play services on it but I think its gone bankrupt I've left voicemails but no response. I've tried to install google play services on this tablet with root access and its saying google play services has stopped working on a loop, I've tried going back to install older versions to no avail. The device model is MDT7P2-01. My question would be to anyone who sees this post, is there anyway I could install google play services to have it work on the tablet and or if I could get android 5.1 update on it or maybe android 6.0. All help is greatly appreciated thanks.
@zoblod
Never heard of a crash report like "Google Service has stopped working" but of "Google Play Services has stopped working". Did you mean the latter?
FYI:
At the time you won’t get Google Play Store to install apps and if you download any app from an unknown source, then it will crash and display a message “Google Play services stopped working”.
Google Play Services autoupdates by default.
@jwoegerbauer
Yah its google play services but i waited and nothing how long till it updates usually

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