[Q] Touchscreen not working after locking the phone - Android Q&A, Help & Troubleshooting

Hey Guys!
I have a big problem!
2 Weeks ago, the display of my G3 (not rooted, original LG Android) broke and i sent it to repairmyphone.de (I'm from Germany) for repair. Today my G3 came back and the display was fine. So i think they changed the display and repaired my phone.
Sounds good right? Well not exactly, because now there is a problem:
The touchscreen is working fine, but when i lock my phone (With the DoubleKnock or the Button) and turn the display on again, the touchscreen isn't working and i can't unlock the phone.
Only after i pull the battery out and start the phone again, the touchscreen is working fine. But when i lock the phone the same thing happens again. Even when i turn off the lockscreen and turn the display, the touchscreen is not working.
The strange thing is, the KnockOn is recognized so it turns the display on when i double tap it, but nothing is recognized after that.
I did a factory reset but the same problem happens again.
So i don't really know if it's a hardware or software problem is and if any one of you can help me with my problem.
I wrote the repairservice an e-mail but i think it will be read on monday.
So if nothing works i have to send it back again, but maybe you guys have a solution for me.
Thanks in advance!

Related

HTC Touch Pro - screen doesnt work but everything else does

touch pro
screen does not respond!!
everything else works
i feel it vibrate when it turns on, the light in the center button lights up when charging
my friend was able to call me, and the lights and my ringtone went off
the keyboard lights up, the part below the screen with the center button works and lights up
basically yeah, everything except the screen works!
i tried taking the battery out and i did a soft reset
dont really want to do a hard reset (will all my contacts get erased?)
looked around the forum briskly for anything related to my problem but didnt find any
what should i do? i really need my phone to be working T__T
possibly...
http://forum.xda-developers.com/showthread.php?t=533350
typical problem with the touch pro...because its a slider you probably need to replace the flex cable from mother board to screen, i had same problem with mine i thought at first it was the digitizer but dont be fooled.
back up the pim file on the computer and see if you can get the phone replaced under warrenty would be my suggestion.
Not sure if you have fixed the problem yet or not but I just recently had this same issue. I replaced the phone under warranty and before I sent it back I installed MyMobiler to navigate the phone and save any files I wanted to keep locally on my PC. Obviously activesync saved all my contacts and whatnot as well.
The sad part was I had only had the phone a month and 2 weeks so they couldn't give me a brand new replacement since it was over the 30 days, so I had to settle for a Re-Man. blah
Oh well good luck mate!
I have the same problem. I just called tech support and had them sent me a new one. Something that may elongate your use before you get it replaced, press down on the screen between the lower buttons and the LCD screen (the Verizon logo). It seems that the more that i do it, the worse it get, but slowly. Here is a video of me making it work.
Good luck!

touch screen stops responding after device wake up Help

hi guys,
i'm having this really wierd problem just started couple of hours ago, ok so the problem is that when i reboot my phone and get into windows mobile or android everything works perfectly however as soon as i power off and wake up the phone the touch screen stops responding completely and the only way i see is to hard reset the phone again and i have no idea whats causing it i changed roms , changed radio and yet i still have this problem so someone please help me out, i don't no if the touch screen is messed up or what
because the touch responds perfectly the way it should when i reset my phone but after i power off the screen and wake up to the lock screen i can't unlock the phone b/c it won't respond to my touch after that
so please help out guys
thanks
hm... try hard-reseting the phone. but back up your data first using some backup software like sprite backup
Tried that as well no luck any other suggestion guys
Sent from my HTC HD2 using XDA App
I had the exact same problem, and I had to hard reset everytime, but as soon as I would press the end key it would be unresponsive. What I learned is that right after you hard reset you should only try waking pressing other keys than the end key and let it go to sleep by itself. Also did you use any EVO android builds, or Android at all, not sure if it's relevant, but that's where it all went wrong for me with the EVO build. I do find it quite odd that quite a few people are experiencing the same thing with the touchscreen and it also seems that there really isn't a solution to this. I had to send it in for a repair, and it got fixed pretty quick. Perhaps this needs to be investigated more.
i have same problem with my htc hd2
it is so annoying. i will send to repair service too..
hey i have the same problem too ! did you installed the new c0okies home tab ? because i did and after that it start it messing up.. well i did a thread yesterday about this.. the only responses i got was to send it back to repair. I just did not turn off the screen for nothing today during the whole school day it almost finisihed the whole day, it last it me about 6 hours without turning off the screen, otherwise the touchscreen becomes unresponsive.
Temporary fix/test
I just fixed it temporarily, i fixed it by taking off the battery cover and pressing down on the htc logo (below lcd) and pressure on both the front and back of the phone where the htc logo is.
if you do this and it fixes it, you most likely have a dodgy lcd/digitiser flex ribbon cable.

[Q] Another Digitizer Thread or Maybe Different One

Hi, I have a quick question.
My digitizer starts failing. I know in the end it should fails cause most of them need to be replaced but maybe my problem is different.
Most of digitizers are stop working at all or only some parts of it. My digitizer is working fine but ONLY after turning on screen sometimes it's working like using it with wet fingers - it's crazy pointing everything without my control. After turn off and on screen it's working fine until next turning on.
I'm wondering can it be software problem?? I had similar problem in Defy+, leds under hardware keys stop lighting and before sending it on warranty I wiped it and now all working fine.
It's no problem for me to replace digitizer or wipe system but it would be good to know that it can be software problem before buying new digitizer.
Maybe you need to apply the raindrop fix. Been discussed already.
First, thaks for understanding what I mean. (Very poor english)
Second, this is exactly what I ment. I just copied tounchpad.cfg from http://forum.xda-developers.com/showthread.php?t=1467696 and all looks fine now. No mess up on multitouch. I hope it will stop messed up touch while turning on screen, need to test it for a while cause this issue isn't appears on each turning on but ocassionaly.
Anyway thanks for fix. You saved my time (3 hours on wiping and bulding new system) and money on new digitizer.
One more thing. I'm using this phone from few months and everything was ok. The problem appears few weeks ago. So if it is bug in rom it should appears just after I bought it, not after few months. Or maybe it's not factory bug but just error in touchpad.cfg??
Sorry for post under post but I have few more informations.
After testing few days raindrop fix the problem still exist. Fix helped but not fixed problem. Still after turning on screen touch is acting crazy but after first touch it stops and before applying fix it stops only after turning off screen and turning it on.
I reflashed full sbf stock Gingerbread, full wipe including internal memory and still the same problem.
Strange thing I observed is the problem appear only when WiFi is on and it's searching or trying to connect. When WiFi is off or it's connected to router the problem never appears and when I turn on screen and after that turn on WiFi everything is ok. Only when I'm turning screen with WiFi on screen touch acting like crazy.
Is there any chance to fix it or should I buy new digitizer??
Ok, I changed digitizer on warranty and now everything is okay. Funny thing is that I have unlocked bootloader and they changed my digitizer without any problems. Less funny is that they broke both sensors changing it and I had to send My Atrix to Motorola once more after two days to change flex. But now I hope it should be working fine.
So after all it had to be popular hardware problem.
Thred can be closed.
Sent from Motorola Atrix

[Q] Unresponsive Touch Screen Help!

Hi everyone, hope you can help me beacause im at my witts end.
In the last year, my galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Some info you might want to know:
Model: GT-I9100M
Age:~2 1/2 years old
No custom roms/kernels have ever been installed, has always run off the stock.
Never been dropped or had water on it (I took very good care of it)
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done:
Iv reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? I read in a forum that someone had a similar issue to me and did that, but it didnt help.
Has anyone had a similar issue with their touchscreen? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
Thanks alot guys..

[Q] [Help] Sony Z2, with lolipop, touchscreen not responding. (Software related)

As the title suggests my sony z2 will not respond to touch input. Yet strangely it will work for a day or two then it wont respond then a few minutes later it might be fine. But then on other occasions i need to let the battery die and then restart the phone for touch to come back. Originally i assumed it was because I recently had my screen repaired and it was a cheap part, but the fact that the screen doesnt work at random times makes me believe it is a software issue. If anyone else is having a similar problem or knows any sort of fix please let me know.
Bengee5698 said:
Originally i assumed it was because I recently had my screen repaired and it was a cheap part, but the fact that the screen doesnt work at random times makes me believe it is a software issue.
Click to expand...
Click to collapse
99% chance is that, it is your touch panel problem. Flash latest firmware through flashtool and see if the problem is gone. And why should you wait for full discharge? There is a power button beside your sim tray. You can also power it down by pressing and holding "power+volume up" button until it vibrates.

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