Hi everyone, hope you can help me beacause im at my witts end.
In the last year, my galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Some info you might want to know:
Model: GT-I9100M
Age:~2 1/2 years old
No custom roms/kernels have ever been installed, has always run off the stock.
Never been dropped or had water on it (I took very good care of it)
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done:
Iv reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? I read in a forum that someone had a similar issue to me and did that, but it didnt help.
Has anyone had a similar issue with their touchscreen? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
Thanks alot guys..
Related
I have a T-Mobile Pocket Phone Edition,
It's had a rough life but as kept going for over 3 years now.
For the last year I would have to realign the screen 2 or 3
times a week but over the last few months it keeps getting worse.
Sometimes the screen won't respond to anything anywhere,
then after I tap it a few times boom works fine.
Sometimes I'll tap on the “Ok” and the “Start menu” will activate.
Sometimes drawing a line up the center of the screen will end up
shooting all over the screen.
And sometime it will work perfectly!
I thought the problems were to erratic to be hardware so
I hard set after awhile it started again,
So I hard set and installed a different ROM after a coupe hours
the problem was back.
Also sometimes the align program will get stuck in a
loop that doesn't end.
I've searched but can't find an answer? Anyone have an idea?
I've already taken it a part once but couldn't see how to get
any further after I toke the back panel off? Please help!
WOW nobody? So no one was heard of this problem before?
Can anyone direct me to directions on taking apart the Wallaby?
Thanks <><
It's a problem with touch screen. You should check (and fix) it.
Maybe it is necessary to press well screen to the motherboard. (Sorry my english).
Ok, Can you tell me where that connection is?
Thanks
Toke everything apart, found the connection, cleaned everything (w/ screen wipe)
put it all back together. Still have the touch problem and now the backlight won't work!
I've found if I press the unit in my hand the touch panel works right,
I don't think it's a lose connection to the main board so I think it must be
one on the main board.
If anybody thinks they want it for parts let me know! :?
hi guys,
i'm having this really wierd problem just started couple of hours ago, ok so the problem is that when i reboot my phone and get into windows mobile or android everything works perfectly however as soon as i power off and wake up the phone the touch screen stops responding completely and the only way i see is to hard reset the phone again and i have no idea whats causing it i changed roms , changed radio and yet i still have this problem so someone please help me out, i don't no if the touch screen is messed up or what
because the touch responds perfectly the way it should when i reset my phone but after i power off the screen and wake up to the lock screen i can't unlock the phone b/c it won't respond to my touch after that
so please help out guys
thanks
hm... try hard-reseting the phone. but back up your data first using some backup software like sprite backup
Tried that as well no luck any other suggestion guys
Sent from my HTC HD2 using XDA App
I had the exact same problem, and I had to hard reset everytime, but as soon as I would press the end key it would be unresponsive. What I learned is that right after you hard reset you should only try waking pressing other keys than the end key and let it go to sleep by itself. Also did you use any EVO android builds, or Android at all, not sure if it's relevant, but that's where it all went wrong for me with the EVO build. I do find it quite odd that quite a few people are experiencing the same thing with the touchscreen and it also seems that there really isn't a solution to this. I had to send it in for a repair, and it got fixed pretty quick. Perhaps this needs to be investigated more.
i have same problem with my htc hd2
it is so annoying. i will send to repair service too..
hey i have the same problem too ! did you installed the new c0okies home tab ? because i did and after that it start it messing up.. well i did a thread yesterday about this.. the only responses i got was to send it back to repair. I just did not turn off the screen for nothing today during the whole school day it almost finisihed the whole day, it last it me about 6 hours without turning off the screen, otherwise the touchscreen becomes unresponsive.
Temporary fix/test
I just fixed it temporarily, i fixed it by taking off the battery cover and pressing down on the htc logo (below lcd) and pressure on both the front and back of the phone where the htc logo is.
if you do this and it fixes it, you most likely have a dodgy lcd/digitiser flex ribbon cable.
I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
Click to expand...
Click to collapse
hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Click to expand...
Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help
Hey Guys!
I have a big problem!
2 Weeks ago, the display of my G3 (not rooted, original LG Android) broke and i sent it to repairmyphone.de (I'm from Germany) for repair. Today my G3 came back and the display was fine. So i think they changed the display and repaired my phone.
Sounds good right? Well not exactly, because now there is a problem:
The touchscreen is working fine, but when i lock my phone (With the DoubleKnock or the Button) and turn the display on again, the touchscreen isn't working and i can't unlock the phone.
Only after i pull the battery out and start the phone again, the touchscreen is working fine. But when i lock the phone the same thing happens again. Even when i turn off the lockscreen and turn the display, the touchscreen is not working.
The strange thing is, the KnockOn is recognized so it turns the display on when i double tap it, but nothing is recognized after that.
I did a factory reset but the same problem happens again.
So i don't really know if it's a hardware or software problem is and if any one of you can help me with my problem.
I wrote the repairservice an e-mail but i think it will be read on monday.
So if nothing works i have to send it back again, but maybe you guys have a solution for me.
Thanks in advance!