magnetic charging broken? Blinking light - Xperia Z2 Tablet Q&A, Help & Troubleshooting

When I use magnetic charging (original charger, tried a dock and magnetic tips) the LED blinks and the charging indicator keeps flashing off/on.
Its recognising the dock for sure because it will start the daydream, but it just won't charge this way.
USB charging is 100% fine and I am using the original charger/cable. Stock latest firmware, unrooted.
I think it started around the last update - but I'm not sure....
anybody got any ideas?

I had exactly the same problem and gave my tablet to the customer service. They sent me a new tablet.

yeah sending mine in now. fingers crossed I get a new tablet back. Heck I already wiped it in preparation so might as well get a new one

Related

Charging Problems after 2003SE rom upgrade

I went away for xmass, and the last thing I did before leaving (this is stupid i know) was to upgrade my XDAII to 2003SE 2.02 rom.
I brought only my USB charge cable because i didnt want to carry too much.
Now, when I plugged it in to charge on my PC it said charging and the light came on as usual. However, it seems it wasnt charging. I left it overnight expecting to have a charged unit, only to find it completely dead the next day.
Now, when I plug it in, the charge light comes on RED for about 2 minutes, then the unit comes on from a hard reset and shows both charge levels at ZERO.
It stays on for about 10 minutes pretending to charge, but only the backup battery charges, the main one doesnt charge at all. Then it goes off totally and the light goes red again.
If I turn the unit off while it goes red straigh away and wont come back on.
After a few minutes it comes back on and pretends to charge again. The Backup battery reached "100 %" but the main battery will not charge. its still at 0% and wont charge.
Ive connected it to a 5v2amp psu as it requires but this was via a powered usb charger so using the same lead, not the official cradle.
Im worried there is something wrong but dont have access to the cradle.
Has anyone else ever had experiance of a total discharge state on an XDAII ?
UPDATE
I travelled 50 miles today to get to the nearest charge cradle for an XDA2, put my battery in and it charged fine. I put it back in the XDA and it worked. However, when I got home I plugged it into the USB charge lead, and it came on and said charging again, with the yellow light and all seemed well. I left if for a bit and the battery was then dead again with no charge and back to showing the red light. it wont come on at all now.
This is the same lead i used previously and the only change is the 2003SE rom, has anyone else had a problem charging after doing this rom upgrade? Can I revert back to 172 ? how? help please.
Please help. IM screwed unless I can find a solution, has anyone got any idea?
Dude, I have the same problem on my 1.72 version. I have (of course) dropped by xda2 several times on the floor, but it works charging from the cradle (which again has a adapter connected to it) but not from my brand new USB sync+Charge cable. I have also tried another cable and even on a different PC. Only thing that happens, is that it says it is charging, but nooooo... it's all flat after a little while. It's as if the cable uses my XDA power to change the PC instead of the other way around
It's funny. So now I have to drag that big-ass charger along with me to work every day instead of that neat little USB cable.
Life is unfair!
As for your problems, I can only say that you're not alone.
Hi, thanks for the reply.
I havent ever dropped mine, ive taken good care of it, so I dont think that is the cause. It does sound like the same issue however, I dont have my cradle here to test it though, just a usb sync+charge cable.
Does it work with the charge adaptor and psu alone? I mean the little thing that goes on the end of the mains psu to connect directly to the XDA without the cradle. How about on the cradle without the PSU plugged in?
I think this may be a hardware fault that needs repair, so its off back to o2 for mine if it is, you may find they would repair yours too.
Anyone else got an idea?
http://forum.xda-developers.com/viewtopic.php?t=4330
With my charger alone, it charges perfectly. In the Cradle with the charger connected, it works too. I havn't tried to use the cradle alone using only the USB cable to the PC.
I think I might bring it to the repair-dudes when it's so trashed that it is not working at all Until then, i will keep on using it.
I have exactly the same problem. i am not sure if it was because of the upgrade, but this is what happened to me, I upgraded to 1.72wwe from the factory 1.66wwe and it was working fine when I noticed that sometimes when it was charging after pulling out the plug, the unit will display 0% charge from the external battery and then after plugging it again the power is at 100%, It happened twice and was ok again, I presumed it was just a glitch from the system and promptly dismissed it as such. After a week, it was hardresetting everytime i got it out of the plug. I brought it to the service center and they replaced the battery (it was under warranty) It was working fine then I upgraded to 2003se the unit was ok for about 3 days then i noticed that the unit was loosing charge and hardresetting everytime. I brought it to the service center again and they said they replaced the motherboard this time and was back to 1.66wwe. So far its ok and working fine.

Xperia Z won't charge ... anyone else?

Have the Xperia Z tablet in stock ROM, unrooted, everything stock ... and a couple days ago out of the blue the tablet has stopped charging.
Even when I plug the USB cable in, the LED does not come up. Looking at Settings->Battery it shows a slim line under "Charging" only. Tried different chargers and different cables, same thing.
If I power off the tablet, and plug the charger in, now the LED lights up and the tablet charges.
As soon as I power on the tablet, the LED that was on goes off immediately. With the tablet turned on somehow it cannot detect the charger at all.
Tried rebooting the tablet a few times and didn't help.
Anyone had the same issue?
My next step is to use the Sony Companion software to repair it but not sure if it will wipe out my tablet ...
number16 said:
Have the Xperia Z tablet in stock ROM, unrooted, everything stock ... and a couple days ago out of the blue the tablet has stopped charging.
Even when I plug the USB cable in, the LED does not come up. Looking at Settings->Battery it shows a slim line under "Charging" only. Tried different chargers and different cables, same thing.
If I power off the tablet, and plug the charger in, now the LED lights up and the tablet charges.
As soon as I power on the tablet, the LED that was on goes off immediately. With the tablet turned on somehow it cannot detect the charger at all.
Tried rebooting the tablet a few times and didn't help.
Anyone had the same issue?
My next step is to use the Sony Companion software to repair it but not sure if it will wipe out my tablet ...
Click to expand...
Click to collapse
It's weird that it still charges when its off. I had a problem where it wasn't charging at all, and the motherboard got fried apparently, and Sony gave me a replacement.
I googled some, and people having similar problems as yours (on Sony as well as other androids) ultimately had to get their phone repaired/replaced unfortunately. For example - http://talk.sonymobile.com/t5/Xperi...Z-only-charging-when-switched-off/td-p/513665
I suggest you take a backup of all your data while this phone is still working!
ishaang said:
It's weird that it still charges when its off. I had a problem where it wasn't charging at all, and the motherboard got fried apparently, and Sony gave me a replacement.
I googled some, and people having similar problems as yours (on Sony as well as other androids) ultimately had to get their phone repaired/replaced unfortunately. For example - http://talk.sonymobile.com/t5/Xperi...Z-only-charging-when-switched-off/td-p/513665
I suggest you take a backup of all your data while this phone is still working!
Click to expand...
Click to collapse
Thanks, I've since reset the tablet a few times and it's been charging again... No issues thus far so... Seems to be all good got now

Issue with my Z2 (acts up on USB)

I tried to do a search but didn't come up with anything entirely on point. My issue is when I plug my Z2 into a pc it goes crazy. A whole lot of lag, and any program I use constantly crashes/refreshes and the screen becomes very unresponsive (i.e. if im typing a text, the keyboard drops down and back up every 2s, or a website will flicker and reload, games will load then crash and reload). Eventually the screen turns off and won't come on again until I remove the plug. It also won't charge off the dock charger. It pops up a msg saying battery is draining faster than it is charging. Here are the the things that lead up to this:
1. I was trying to charge it at work with a sony magnetic charging cable ( I hate opening the flap), and it wouldn't register the charger but the screen would come on when connected. It was previously working fine up to that point with the charger. So I was messing with it to see if the contact points weren't touching and the whole phone shut down. I couldn't get it to turn back on until I got home and used the wall charger, everything else just made the LED flash red but not respond to power + volume up or down (which worked after putting on the wall charger for 20m)
2. I got the OTA update for .402 this morning. So when the initial crash happened I was on .69, but I never tested it on the USB before the .402 update. I've tried a few different USB cords, including the one it comes with. Tested the dock charger on both .69 and .402, neither worked. The charging icon just flashes.
Going to try a repair in PCC.
Well I did a repair. First time around it got half way through updating and auto restoring apps, and it then started failing updates and installs. Rebooted and it boot looped. Redoing the repair, but I'm not hopeful on getting it working properly again
I know its under warranty, but since I got imported it from Taiwan are they going to give me a lot of grief to get it fixed/replaced?
EDIT: No dice, still can't use usb to pc or the magnetic charging dock. Really disappointed. No one has any ideas?
Contacted support via chat, they had me call and they said they don't have parts or the phone in the US to service me yet, and so my options are to call long distance to UK or Tiawan or wait an unspecified time for them to have the phone/parts in the US to service it. Not sure I want to call long distance, who knows how long i'd be on the phone and how big the bill would end up being >.< Pretty sure this will be my first and last import.
hanano17 said:
I tried to do a search but didn't come up with anything entirely on point. My issue is when I plug my Z2 into a pc it goes crazy. A whole lot of lag, and any program I use constantly crashes/refreshes and the screen becomes very unresponsive (i.e. if im typing a text, the keyboard drops down and back up every 2s, or a website will flicker and reload, games will load then crash and reload). Eventually the screen turns off and won't come on again until I remove the plug. It also won't charge off the dock charger. It pops up a msg saying battery is draining faster than it is charging. Here are the the things that lead up to this:
1. I was trying to charge it at work with a sony magnetic charging cable ( I hate opening the flap), and it wouldn't register the charger but the screen would come on when connected. It was previously working fine up to that point with the charger. So I was messing with it to see if the contact points weren't touching and the whole phone shut down. I couldn't get it to turn back on until I got home and used the wall charger, everything else just made the LED flash red but not respond to power + volume up or down (which worked after putting on the wall charger for 20m)
2. I got the OTA update for .402 this morning. So when the initial crash happened I was on .69, but I never tested it on the USB before the .402 update. I've tried a few different USB cords, including the one it comes with. Tested the dock charger on both .69 and .402, neither worked. The charging icon just flashes.
Going to try a repair in PCC.
Click to expand...
Click to collapse
Are you using the original USB cable ?
defsix said:
Are you using the original USB cable ?
Click to expand...
Click to collapse
Yup, I've tried the one it came with and 3 others.
hanano17 said:
Yup, I've tried the one it came with and 3 others.
Click to expand...
Click to collapse
oh.
I'd an older xperia that would get upset when I wouldn't use the original cable. It would cause random touch screen interactions.
If you've tried everything it probably time for a a warranty repair / swapout
Yeah, that's pretty much what the US sony rep told me. Its just going to be a hassle to contact someone outside of the US. I'm gonna try to email or e-chat before trying an expensive call :/

XPERIA Z2 D6502 Charging problem

Hello,
Im having problem with charging My xperia z2
Recently I tried using magnetic charger for first time but it wasn't charging at all and phone started getting more heat so I removed it and got back to USB normal charging but now its not working as usual... when I connect usb charger phone showing charging symbol and red light on but its not charging at all, turned off phone and tried charging while phone off still same ..getting red light on and charging bar in the middle of screen and phone stuck on same percentage and goes down slowly even it keeps screen on charging bar after I unplug the charger !?!
I tried hard reset using power button and vol+ afew times some of the tries worked and phone charged normally but after i plug the usb charger again problem gets back ... so i keep resetting phone many times till i get lucky and charge normally
Also tried factory reset and flashing new stock ... still same
I don't know but i have feel that magnetic port causing problems for battery even i didn't use magnetic charger again
and i read somewhere it might be possible to disable magnetic port?
any idea?
help would be appreciated
any help?
When you connected the magnetic charger first time, have you connected it in the correct way? If it is connected upside down, it ll cause serious issues..
LikeTh3DON said, you probably connected your magnetic charger in the wrong side. I've done the same with my D6503, and I have the same issue. I already looked to change the battery, nothing change, it's a chip on the motherboard I think.
Look on that thread, some users have the same issue, no solution so far:
http://forum.xda-developers.com/showthread.php?t=2745786&page=3
If you can, use sony's usb cable and charger, or a usb port on your laptop, don't know if it's related, but my phone charge easier with those. If it's the same issue than mine, your phone will charge to 85-90% and the screen will constantly goes on. When it happen unplug your phone or it will heat a lot without charging.
Same thing accidently done with me.now phone dsnt charging with megnatic cable(charging on and off regularly) nd with USB its have same problem when battery % reaches above 90.
Please give me solution..
Is that repair is available for this issue?
shafez1 said:
Hello,
Im having problem with charging My xperia z2
Recently I tried using magnetic charger for first time but it wasn't charging at all and phone started getting more heat so I removed it and got back to USB normal charging but now its not working as usual... when I connect usb charger phone showing charging symbol and red light on but its not charging at all, turned off phone and tried charging while phone off still same ..getting red light on and charging bar in the middle of screen and phone stuck on same percentage and goes down slowly even it keeps screen on charging bar after I unplug the charger !?!
I tried hard reset using power button and vol+ afew times some of the tries worked and phone charged normally but after i plug the usb charger again problem gets back ... so i keep resetting phone many times till i get lucky and charge normally
Also tried factory reset and flashing new stock ... still same
I don't know but i have feel that magnetic port causing problems for battery even i didn't use magnetic charger again
and i read somewhere it might be possible to disable magnetic port?
any idea?
help would be appreciated
Click to expand...
Click to collapse
Hey,
I haven't necessarily got a solution for your problem but thought I can offer you my opinion. I've used solely the magnetic charger for nearly a year as my USB port has clean snapped off from my logic board. The whole time I've not had an issue, the only time the device heats is during intensive games or/whilst charging.
I know that people have had issues with the magnetic charging port in the past, it's a relatively easy fix, however, will involve opening the device and stripping out a lot of the parts to get to the ribbon.... up to you what you want to do.
Guess I should ask the obvious, have you tried different cabled/ chargers etc?? the fault could potentially lie with the cables if they've been damaged/frayed.

Fast Charging issue

I have noticed that fast Charging does not always happen even with the stock charger. However, if I reboot then fast charging kicks in. Is this a known issue?
No, I always have fast charging. Maybe you need to return your tab for warranty.
Techvir said:
I have noticed that fast Charging does not always happen even with the stock charger. However, if I reboot then fast charging kicks in. Is this a known issue?
Click to expand...
Click to collapse
I have this problem as a result of getting something in the charging port, or inside the USBC cable itself. All resulting in a moisture detected error. Powering down the tablet, plugging it in and allowing the charge indicator to come on would resolve the issue, but every time I unplug the tablet I would get the error again. I followed instructions on XDA regarding USB C fast charging problems and it seemed to fix the error. I think there's still something in the cable itself because the whole problem has expressed twice now. But in the interim comma over a few days if I plug the charger in one way I would get a slow charge warning that I wasn't using the original charger. But it's the charger that came in the Box. If I unplugged it, turned the charger around and plugged it in the other way it would fast charge again. So I'm guessing there's some kind of material in the charger itself that I can't get to that's affecting how many contacts are being made. I'm still working to resolve the issue with the original charger, but I'm thinking about just getting another USB C cable. I need a longer one than ships with the tablet in the first place.
When I went to chat with customer service, they wanted me to send it in under warranty. But I really didn't want to do without the tablet for 2 weeks or more, so researching it online has solved the issue somewhat. I might take it in to a Samsung kiosk and just see if they'll try to fix it with air duster.

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