A while ago my phone started to restart itself for no good reason. Then it got worse and it starts randomly resetting itself (factory reset). To solve this issue I tried to do a manual factory reset myself, and the problem persisted.
I can deal with these random restarts, but then one day as it restarts it got stuck at the "Samsung Galaxy S3" screen. I tried to do another factory reset in CWM and clear the cache, but it says "E:\cache\...." isn't mounted. As I investigate further it seems the reason that it can't boot might be because the memory is not mounted I guess?
I can boot into Download mode and CWM perfectly fine, so I decided to try to flash the Stock Recovery and Stock ROM through Odin. Connection between Odin and the phone was set up fine, but then it stopped at this error message "Complete(Write) operation failed." Flashing either stock rom and recovery yields the same error . It simply can't write to the memory it seems.
Now I'm stuck at this start screen. I've heard flashing a PIT file might be able to fix it, but I have no idea what that is.
Is the phone bricked? How do I fix this? Should I use the Rescue Firmware in this post? It would be great if anyone can help me since I have been asking for help on other forums but got absolutely no response...
GT-i9300
If you can boot to download mode you can try to use the rescue firmware. No, it isn't bricked because it still works
Thanks for the response! I'm going to try the rescue firmware, but I see that it says "KOR" on the file name. Is that referring to "Korea"? My phone isn't bought in Korea does that matter? Also what's the CSC thing it's talking about?
Your description matches emmc corruption/failure, so it is a software brick.
Follow the guide for the rescue firmware it doesn't matter about the country or CSC, but make sure you include the pit file.
If that fails to flash then it's time for a new phone.
boomboomer said:
Follow the guide for the rescue firmware it doesn't matter about the country or CSC, but make sure you include the pit file.
Click to expand...
Click to collapse
I just downloaded the zip file, but it seems like it doesn't have a pit file inside. So where can I get that file? Thanks again.
DerekL. said:
I just downloaded the zip file, but it seems like it doesn't have a pit file inside. So where can I get that file? Thanks again.
Click to expand...
Click to collapse
There are two versions in the rescue firmware page 4.1.2 and 4.3 the pit file is in the 4.1.2 version and can be used on both.
Now I tried to flash them with Odin 3.07, it doesn't fail nor success. Instead it got stuck at "Get PIT for mapping.." I read that this might be a driver problem, but I've reinstalled my drivers, and I even tried all the usb ports on my computer. I've terminated Kies' process, but it's still not working!
What should I do to get Odin to write onto the device???
boomboomer said:
Your description matches emmc corruption/failure, so it is a software brick.
Follow the guide for the rescue firmware.
If that fails to flash then it's time for a new phone.
Click to expand...
Click to collapse
It won't write for a reason, the emmc chip is damaged.
Related
Hi,
I have a Samsung i9300 with Miui V5 up to date and I was trying to go back to stock firmware.
To do this, I downloaded a stock firmware (I9300XXUGMK7) and flashed it through ODIN. All the flashing process went without problems but when the device rebooted it was stuck at the Samsung Logo. I waited around 10 min but it was completely stuck. I tried rebooting and then again was stuck. I believe it was a problem with the flashing process so I tried it again with a new stock firmwares but I got always stuck at the logo.
The device enters both download mode and recovery mode (android 3e - stock recovery i believe, although it shows the android laying down with an exclamation point).
I already tried several stock firmware and yesterday I also tried flashing through ODIN with PIT File and Re-partioning but I always got the same issue.
Is it another way to move from miui to stock that I am not aware? Is there any solution for this problem?
Help Please.
Thanks a Lot
Pit and repartion then you may well have destroyed the partitions on the memory .
Who ever told you to use pit files and repartition should buy you a new motherboard .
Are their any error messages in odin ??
JJEgan said:
Pit and repartion then you may well have destroyed the partitions on the memory .
Who ever told you to use pit files and repartition should buy you a new motherboard .
Are their any error messages in odin ??
Click to expand...
Click to collapse
Hi JJEgan,
I used the Pit file as last option because I already tried several regular flashes through ODIN. No error messages during the flashing process in ODIN. The flashing process always goes apparently well until it reboots and stucks at Samsung logo.
Have you tried factory reset wipe data in recovery?
Sent from my GT-I9300 using Tapatalk
1380 58895229
hierarchy666 said:
Have you tried factory reset wipe data in recovery?
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thanks a lot. It solved the problem!!
Hello.
I tried to flash stock XEO ROM to my S3, but while the whole process it stuck on loading system.img. Then when i tried to turn on the phone it shows me the yellow triangle and info that i can recover the system with Kies. But it also didn't work. I tried to flash other stock roms but it always is stuck in booting system.img
FIX:
I downloaded different roms and different ver. of android
Tried to flash several times with pit file and without but it was still stuck at system.img
I tried different ports and the result was the same
I changed the cable and reinstalled drivers and I succeed to flash 4.0.4 ver without pit file with odin 3.07
Have you tried flashing stock rom via ODIN?
Yeah, that's what I'm talking about I tried several times and it still doesn't work :crying:
voonkz said:
Yeah, that's what I'm talking about I tried several times and it still doesn't work :crying:
Click to expand...
Click to collapse
Did you try install stock firmware with PIT file?
If you have 16 GB version of GT-I9300, you can try this PIT file (I tested on my device).
Odin 3.07 with PIT file;
http://forum.xda-developers.com/attachment.php?attachmentid=2762337&d=1401023420
Download a stock ROM from sammobile, then put it to PDA. Before start flashing, press PIT button on Odin and select the PIT file, then press Start.
I decided to send my phone to service, when will it come back still bricked I will try it
Ok, I will get my phone back UNFIXED because they told me at the service that i have to pay for changing the firmware because my phone comes from other country.. I disagreed and told them to send my phone back.
I had an idea how to fix my phone and also some questions about that.
First, is there any way to full wipe my phone without recovery, I mean that i can;t access recovery on my bricked phone and i think that causes the problem with flashing any rom with odin (that the brokem rom i still installed and odin can' flash the new one over it). When I'll wipe the phone completely i suppose it might solve the problem. But does wiping the phone makes the phone unrecognizable for PC?
The second idea is kinda connected with the first one. I thought about flashing cf root with odin into my phone and as far as i know, it has its own recovery so i can easily wipe the phone with it and then flash the stock rom.
I know that my reply looks kinda messy but I hope you know what i mean.
First, is there any way to full wipe my phone without recovery, I mean that i can;t access recovery on my bricked phone and i think that causes the problem with flashing any rom with odin (that the brokem rom i still installed and odin can' flash the new one over it). When I'll wipe the phone completely i suppose it might solve the problem. But does wiping the phone makes the phone unrecognizable for PC?
Click to expand...
Click to collapse
Bump, need an answer to this.
up
Ok my phone is finally alive :cyclops: Here's the solution i figured out:
I downloaded different roms and different ver. of android
Tried to flash several times with pit file and without but it was still stuck at system.img
I tried different ports and the result was the same
I changed the cable and reinstalled drivers and I succeed to flash 4.0.4 ver without pit file with odin 3.07
I will add it to the first post for those who have the same problem, cheers :good:
Hi there,
I may have softbricked my i9300 S3 after failing to flash MIUI. I had the phone rooted already with custom recovery installed.
CWM 6.0.1.2. A friend recommended the recovery after he successfully installed it on his S3. I was running Android 4.1.2
so no Knox problems hopefully. I downloaded the latest MIUI rom for my phone directly from the official website and used the CWM
to try and flash it. My phone was already rooted at that stage and I had wiped cache and reset the phone prior to the flash attempt.
Unfortunately it gave me a Status 7 error. Even after I unrooted and rerooted my phone the error still remained. I read somewhere else
that this happens sometimes and so I edited the Updater-Script as suggested elsewhere and deleted the section pertaining to the
Verification process. I double checked I had the right ROM too and proceeded to wipe and flash again. It seemed to take and the phone
restarted and I was met with the MIUI language selection menu. However, when i tried to select English, the whole thing just froze and switched
off and restarted itself. But this time the screen went all weird and fuzzy and wouldnt boot back to MIUI interface. I tried to boot into recovery but with no luck. I have tried to reflash the recovery also with no luck. I have tried other versions of CWM alos without luck. Tried TWRP and also no luck. I have used both the 3.07 and the 1.85 version of ODIN with no luck. The flash would fail with either a PIT error or a COM port error. But I have all the necessary drivers installed. I have Kies but dont run it at the same time. The Emergency Firmware something also doesnt seem to work.
I have pictures of the various errors and such and can provide dropbox links if required
Any suggestions would be helpful.
Thanks!
Original Firmware
If I were you, I would go to Download Mode and Flash the Original Firmware from Samsung. Download it from the Sammobile Website and after you successfully installed it try it again.
Like Tkkg1994 said above download the Samsung firmware and use Odin to install it through download mode.
You were having a "Status 7" error when initially flashing miui because your CWM recovery was not the latest...download the latest cwm recovery (6.48.something not sure??) Then flash miui and hopefully you shouldn't have any problems.
Sent from a "Galaxy" far, far away with my Ultra Ray Gun
begin from bottom
Pulseuser said:
Like Tkkg1994 said above download the Samsung firmware and use Odin to install it through download mode.
You were having a "Status 7" error when initially flashing miui because your CWM recovery was not the latest...download the latest cwm recovery (6.48.something not sure??) Then flash miui and hopefully you shouldn't have any problems.
Sent from a "Galaxy" far, far away with my Ultra Ray Gun
Click to expand...
Click to collapse
Yes that's correct. Because of this I would do all things to get a normal S3 without root. That in download mode it shows Original and 0 flashs. Than I would download Philz latest Touch Recovery, clean to install a new rom, download the ROM again, maybe there is a fault, than install it again and root it later, not than.
Hope I could help
Thanks guys! I think that was the general consensus then. I'm trying to follow this guide here
http://unbrick.itcse.com/unbrick-soft-bricked-samsung-galaxy-s3-i9300/
But when I download the Original 4.1.2 ROMS they dont have all the mentioned csc files nor do they have any PIT files in them either.
The only file included in the ZIP was a MD5 file which i guess is the PDA file.
Regardless, I'll give it a go. I've found some newer CWM recoveries but they seem to be IMG files instead of ZIP or MD5.
Any idea how to convert it. I'm getting the file directly from the CWM ROM MANAGER website.
Thanks for all the help again!
Firmware
If you like to download the latest Firmware form Samsung, than I have a link for you:
HTML:
http://www.sammobile.com/firmwares/3/?download=33625
Creat a free account on sammobile, than download it. Flash it on Odin select AP (On Odin3) or PDA on Odin 1.85.
Hit thanks if I helped you
Thanks man but I live in Taiwan so selected Taiwan.
I downloaded this one
http://www.sammobile.com/firmwares/3/?download=19112
and also another one but both did not have the PIT file.
When I try to use ODIN 3.09 it says fail due to THERE IS NO PIT PARTITION.
There is only one file thats supposed to be for PDA i guess.
I have tried older ODIN 1.85 too. NO PIT PARTITION ERROR
Help?
james0908 said:
Thanks man but I live in Taiwan so selected Taiwan.
I downloaded this one
http://www.sammobile.com/firmwares/3/?download=19112
and also another one but both did not have the PIT file.
When I try to use ODIN 3.09 it says fail due to THERE IS NO PIT PARTITION.
There is only one file thats supposed to be for PDA i guess.
Help?
Click to expand...
Click to collapse
Extract the file inside the ZIP File. Than go to odin and on Odin3.09 select AP! Not PIT. This works!
Yes Sir Thanks but I was doing that before. When I unzip there is 2 files.
One is MD5 file and the other one is SS_DL.dll file
I loaded it in AP slot in ODIN 3.09 and ODIN 1.85
Still gives PIT Partition Error!
Is there any PIT file that I can use that wont brick my phone??
I really dont want to brick this phone!
james0908 said:
Yes Sir Thanks but I was doing that before. When I unzip there is 2 files.
One is MD5 file and the other one is SS_DL.dll file
I loaded it in AP slot in ODIN 3.09 and ODIN 1.85
Still gives PIT Partition Error!
Is there any PIT file that I can use that wont brick my phone??
I really dont want to brick this phone!
Click to expand...
Click to collapse
You don't brike your phone this way. I never select the SS_DL.dll file. You just need the MD5 file and do this in AP. I do some research on that but it should work
Yes thanks man. Even Samsung Official readme says that I should do it that way but I still get PIT error when I load the .tar file in the zip.
If someone can link me a working .tar file with PIT as well I would greatly appreciate it!
Thank you all!
Thinking about it....
james0908 said:
Yes thanks man. Even Samsung Official readme says that I should do it that way but I still get PIT error when I load the .tar file in the zip.
If someone can link me a working .tar file with PIT as well I would greatly appreciate it!
Thank you all!
Click to expand...
Click to collapse
Maybe flash a Philz Touch recovery first. Here is a link:
HTML:
https://goo.im/devs/philz_touch/CWM_Advanced_Edition/i9300/philz_touch_6.48.4-i9300.zip.md5/
After that try again with the md5 from Sammobile
Thanks man. That one failed too. Some kind of binary error. I tried numerous other versions from the site
https://goo.im/devs/philz_touch/CWM_Advanced_Edition/i9300/
Only the .tar ones load but when I start to flash it, the same PIT Partition error comes up.
I appreciate any and all help!
james0908 said:
Thanks man. That one failed too. Some kind of binary error. I tried numerous other versions from the site
https://goo.im/devs/philz_touch/CWM_Advanced_Edition/i9300/
Only the .tar ones load but when I start to flash it, the same PIT Partition error comes up.
I appreciate any and all help!
Click to expand...
Click to collapse
God damm it. -.- sorry bro I can just give you a last advice. Download the S3 Android 4.1.2 from Sammobile and try this the same way.
Tkkg1994 said:
God damm it. -.- sorry bro I can just give you a last advice. Download the S3 Android 4.1.2 from Sammobile and try this the same way.
Click to expand...
Click to collapse
Those are the ones I have been downloading from Sammobile. I havent downloaded any of the 4.3 versions. I have tried many 4.1.2 versions
Unfortunately none of them have the PIT file included.
Thanks!
Any other suggestions??
james0908 said:
Those are the ones I have been downloading from Sammobile. I havent downloaded any of the 4.3 versions. I have tried many 4.1.2 versions
Unfortunately none of them have the PIT file included.
Thanks!
Any other suggestions??
Click to expand...
Click to collapse
Ah than try it with a 4.3 version!
Maybe this thread could help.
There is a download for a PIT file for GT-i9300 16GB version.
Tkkg1994 said:
Ah than try it with a 4.3 version!
Click to expand...
Click to collapse
Thanks I did but it did not come with a PIT file and flashing it did not work.
UPDATE
Turns out that my S3 had a faulty eMMC chip and had to have the chip and the motherboard replaced.
NOTE TO OWNERS OF 2012 MODEL I9300 GALAXY S3:
I did not know this before I had the problem but there is apparently an APP on the PLAY STORE called eMMC Brickbug App.
That will apparently check your eMMC status. Since I was not aware of this app beforehand I cannot say for sure if this app
does or does not work. However I previously owned and since gave away a 2013 late model Galaxy S3 which had no issues
whatsoever. From all the details that I have read, it seems that most 2012 models of the i9300 are more susceptible to this kind
of problem. If you own a 2012 model please take extra care when flashing any type of software, even if its original from Samsung!
Finally thanks to all the Posters who have attempted to help me out. I'm sure that all of your suggestions would have fixed the issue had my
phone not been hard bricked in the first place.
Hi I have one samsung Galaxy S3 which is stuck on Boot Screen. I tried to flash it but odin shows fail. I tried pit file same. Is there any way to fix it. I have Z3X also with me
@arjun_anil, in the worst case your internal memory is gone. So before threwing away, try firmware again: download your firmware, drivers, Odin from sammobile.com and follow exactly instructions, given there. If Odin finishs with failed again, post the log.
I tried to flash efs file and this is what I got
This is what I got from odin flashing efs file
Boot screen huh? Sounds like is missing/corrupted is files. Have you tried recovery an factory wipe? Also if you can connect to Odin, then you could reflash. But first your gunna need to know a few things about this brick here. Like the android version, carrier, an kernel version. So you can download an flash the proper files. I'm guessing your on a Verizon phone and or you didn't install Samsung drivers to help Odin's successful flashing chances. If you don't know your phones info, you can find out in recovery an Odin modes on the phone if accessible.
Sent from my SAMSUNG-SGH-I747 using XDA Free mobile app
Hi everybody,
Yesterday I decided I wanted to root my S6 Edge phone (SM-G925F, International Version) and flash a custom ROM onto it. I managed to root it successfully and install a working version of TWRP.
I began installing the XtreStoLite Custom ROM onto my S6 Edge. Around the 10% mark of installation, my phone suddenly booted. I read online that I should boot back normally and install an app which reduces my CPU power or something like that, can't really remember. But when I tried to boot back normally, it was stuck in a boot loop with only the Samsung S6 Edge logo appearing.
During installing TWRP I bricked my phone a couple of times because I installed wrong versions of TWRP. I flashed a stock firmware a few times to get rid of the brick (a similar bootloop), which worked every time like a charm.So I figured that with this "Custom ROM bootloop", I can just flash the stock firmware, boot everything back and try again. But after flashing the previously so glamorously working stock FW, I was stuck in a bootloop way worse than before.
This time the phone starts, I get the S6 edge logo, I get a "installing software update" screen for about a millisecond and then a "no command" screen. After the latter, it repeats. Once repeated for - I don't know - a 1000 times, it boots into stock recovery.
I tried factory resetting, which only gets rid of "software update" and "no command" screens. The bootloop stays.
What do you suggest I do? Can I do anything? Could it possibly work with 'another' stock firmware file?
Thanks in advance :good:
Probably you end up with dm verify verification error, drk issue, try to flash back stock firmware using repartition and a pit file to see if will fix your issue
Thanks for the quick reply mate. Just to get this right, I don't want to mess anything else up: first, I download a new firmware from lets say, SamMobile. When flashing with Odin, I check the box re-partition. What do I do with the pit file? If I download the FW from SamMobile, I'm supposed to get a CSC file right? With the pit file inside of it? Will Odin recognize it just like that (from the CSC file)?
you must download pit file and add in pit file, depending on your csc code of firmware you want to flash search that pit file on google
Okay, thanks. I googled and found this website: droidviews.com/download-pit-files-for-galaxy-s6-edge-all-models/
You figure I could just use a pit file downloaded from there? Or should I worry about 32GB / 64 GB pit files?
Also found this website: sammobile.com/forum/showthread.php?t=30136
It has an "SM-G925F OXA multi CSC ( BTU CPW DBT ITV KOR NEE XEF XEO XEU )" pit file. My S6 Edge is NEE region marked. Is this any better than the 'droidviews' one? Is it possible to tell or are they one and the same?
jalle65 said:
Also found this website: sammobile.com/forum/showthread.php?t=30136
It has an "SM-G925F OXA multi CSC ( BTU CPW DBT ITV KOR NEE XEF XEO XEU )" pit file. My S6 Edge is NEE region marked. Is this any better than the 'droidviews' one? Is it possible to tell or are they one and the same?
Click to expand...
Click to collapse
You need this firmware
http://updato.com/firmware-archive-select-model?record=85560321743B11E7963AFA163EE8F90B
And this pit file
https://mega.nz/#!rERH1LqK!QSYjirrXtPjKc1giOahnZI0BrWR2WXMg0GI3ZR3LLeY
Or just try to flash your original firmware
Ok so, I flashed the FW callumbr1 suggested, with the required pit file. Something happened! The phone now boots from the S6 Edge screen all the way to the next screen, the one with 'Samsung' text on it. The logo keeps flashing, with it never going away. So still in bootloop, but a little different one.
What now? Thanks for all of the advice thus far!
Its working! Oh thank each and every God, but most of all you guys.
So the phone was stuck in the Samsung boot logo. I booted into recovery, wiped cache, no result. 2nd try, I boot to recovery, do a factory reset, and it SEEMED like it was still in boot loop, with the logo flashing. I went to take a leak and my God, that leak turned out to be a leak of faith. I came back and the phone had booted. Now it seems to work normally.
Thank you so much!
jalle65 said:
Its working! Oh thank each and every God, but most of all you guys.
So the phone was stuck in the Samsung boot logo. I booted into recovery, wiped cache, no result. 2nd try, I boot to recovery, do a factory reset, and it SEEMED like it was still in boot loop, with the logo flashing. I went to take a leak and my God, that leak turned out to be a leak of faith. I came back and the phone had booted. Now it seems to work normally.
Thank you so much!
Click to expand...
Click to collapse
It's because the glowing Samsung logo is not actually a bootloop.
It's just on that logo while the phone builds the firmware. Usually takes about 10-20 minutes on that logo screen. Glad I could help and it's all working :good: thanks the posts if you can
Is your s6 edge bootloader unlocked? If so, how?
I am unable to load TWRP as my bootloader is locked, and can't find a solution anywhere. Any pointers?
callumbr1 said:
You need this firmware
http://updato.com/firmware-archive-select-model?record=85560321743B11E7963AFA163EE8F90B
And this pit file
https://mega.nz/#!rERH1LqK!QSYjirrXtPjKc1giOahnZI0BrWR2WXMg0GI3ZR3LLeY
Or just try to flash your original firmware
Click to expand...
Click to collapse
I'm in the exact same situation as the OP,with the exception that i cant even get to recovery
(I got the phone in that situation tbh so i dunno what happened)
I tried to flash the firmware and the pit file you provided but i got a cm.img error and binary error device 5 binary 4.
So i guess device had newer os installed.
I'm now trying to download(those sammob speed limits ) the newest btu file my question is the pit file you provided is for every btu firmware or do i need another one?
razenxd said:
I'm in the exact same situation as the OP,with the exception that i cant even get to recovery
(I got the phone in that situation tbh so i dunno what happened)
I tried to flash the firmware and the pit file you provided but i got a cm.img error and binary error device 5 binary 4.
So i guess device had newer os installed.
I'm now trying to download(those sammob speed limits ) the newest btu file my question is the pit file you provided is for every btu firmware or do i need another one?
Click to expand...
Click to collapse
Yes try the latest firmware.
The pit file will work for every btu firmware aslong as you have G925F. If it fails quote me and I'll try to help further
callumbr1 said:
Yes try the latest firmware.
The pit file will work for every btu firmware aslong as you have G925F. If it fails quote me and I'll try to help further
Click to expand...
Click to collapse
I've downloaded the latest BTU firmware with samfirm and flashed it along with the pit file
Again i got the updating screen which was already on 25% jumped to 32% and then got to erasing screen in which the refreshing icon froze.
I'm waiting for it to make something but nope.
razenxd said:
I've downloaded the latest BTU firmware with samfirm and flashed it along with the pit file
Again i got the updating screen which was already on 25% jumped to 32% and then got to erasing screen in which the refreshing icon froze.
I'm waiting for it to make something but nope.
Click to expand...
Click to collapse
See if you can manually boot to recovery. If so then wipe data and cache and reboot
callumbr1 said:
See if you can manually boot to recovery. If so then wipe data and cache and reboot
Click to expand...
Click to collapse
i can't.
It passes in some milisecs the updating screen and gettting me to the no command screen.
razenxd said:
i can't.
It passes in some milisecs the updating screen and gettting me to the no command screen.
Click to expand...
Click to collapse
Hold down and power until it completely reboots. As soon as it goes off switch to recovery combo and keep holding
callumbr1 said:
Hold down and power until it completely reboots. As soon as it goes off switch to recovery combo and keep holding
Click to expand...
Click to collapse
That's what i do, and i get what i said in the previous post
Now will try and give a flash the 4 file btu repair firmware which i downloaded from samfirm app along with the
ZEROLTE_EUR_OPEN.pit
Should i also check repartition and nand erase all in odin?
razenxd said:
That's what i do, and i get what i said in the previous post
Now will try and give a flash the 4 file btu repair firmware which i downloaded from samfirm app along with the
ZEROLTE_EUR_OPEN.pit
Should i also check repartition and nand erase all in odin?
Click to expand...
Click to collapse
Only check repartition if you flash a pit file. Don't select nand erase
callumbr1 said:
Only check repartition if you flash a pit file. Don't select nand erase
Click to expand...
Click to collapse
That's what i did.
Fingers crossed
Edit: Now stucked in galaxy s6 edge screen before samsung logo.
Edit 2 : Tried to access recovery, phone got again in system update screen and then stuck on erasing
rebooted then tried to access recovery again and got the no command screen again.
Edit 3 : After several attempts to access recovery it got me to the black screen before the wipe options of recovery appeared and phone hang up.
It has the following
No Support SINGLE-SKU
Supported API: 3
#MANUAL MODE v1.0.0#
Appling Multi-CSC
Applied The CSC Code :XEO
Succesfully applied multi-csc
Hum, just noticed in download mode that the device has on the reactivation lock.
Could that be one problem that i face?