Hello people, I have a strange problem, I have less than two months with my SE Xperia Ray, and always loaded with original charger , but about two weeks ago or something but the phone whenever it reaches 28% of battery status and jumps to 0% and off. the battery is completely discharged. Sometimes I'd see battery calibrator used but still the same, any suggestions you can give me if they had a case like this? thank you very much
Do calibration! Let your battery became absolute empty and phone will turning off automatically. Then connect the charger (!just charger, do not turn on the phone!). When batery turns full disconnect the charger, eject the battery for 5 minutes, then take it back and connect the charger again. Then it became full enter recovery => advanced => Wipe Battery Stats, then restart your phone and when your home screen appers disconnect the charger. Let your battery became empty to the end (!do not restart or turn off during this period!) then charge as always
I will try to explain my problem clearly and in a concise manner.
My battery started giving problem since a few days back.That time I had ICS in my phone.
My phone having enough battery gets shutdown in the middle of nowhere.
If i turn it on,it shows battery to be 0 or 1%.Then i used to set it on charging,and it used to work normally and battery starts getting charged from 1%.
On the other hand,if instead of turning up the phone and charging again,when i used to plug the charger in without turning on phone, my phone shows the correct battery percentage.And it starts charging normally.
To summarise-
My phone having enough battery gets shutdown in the middle of nowhere.If my phone gets off on 70% automatically,and if i plug the charger keeping the mobile off,it starts charging from 70%.But if I turn on the mobile and plug the charger,it starts charging from 0%
So this thing worked for a few days.After that my phone started turning off quite frequently.And I had to plug the charger everytime it turns off so as to turn it on again.
A couple of days back,I flashed cyanogenmod JB and siyah kernel.Since then it has been worse.
Now phone doesnt even last a minute even after full charging.It just shuts down as soon as I turn it on.I tried clearing battery stats.
I am unable to use my phone,its next to a dead phone.Please help !
What should I do to save my phone?
maybe its time to replace battery...
kaczkalolo said:
maybe its time to replace battery...
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Click to collapse
Are you sure battery needs to be replaced?
One more thing, after flashing JB, the battery percentage doesnt fluctuate as before.
It gets off at say 70%, and then it doesnt matter if i charge it keeping phone on or off,the charging starts at 70%.
Its just that the phone gets off for no reason as soon as it is turned on.
There is an app on market called My Battery Status, you can check your battery health with it.
Sent from my CyanogenMod 10 powered GT-I9100 using xda premium
Replace the battery
Hi there anyone have any ideas been using my Z2 since last Friday and yesterday for some reason the device will not charge to 100 % only goes up to 96%
I have tried a different charger and still get the same problem , Also downloaded Sony pc companion software and run the repair tool to see if it resolves the issue and still same problem
Try discharge battery to 1-2% (some advise even till auto-off device) and then fully charge with bundled charger.
Mine does the same thing, don't worry.
The reason this happens is that once your battery is at 100%, it stops charging automatically, and the device waits for it to get down to 99% before starting to charge again.
Is it possible that you just keep catching it at 99%?
Mine will charge about 1% every four minutes until it hits 99%. Then that last one percent takes a couple of hours. This is according to the power/percent list in gsam. It's done it consistently from day 2. Day 1 it failed to charge beyond 80% overnight.
Sent from my D6503 using XDA Premium 4 mobile app
thanks for your help I will try a full discharge and then try charging it and see how it goes
Finally battery is flat the phone turned off , charging it now with the sony charger which came with the z2 , will let you know what happens
I did a live chat with sony and they say the device is faulty and needs to be repaired
I have rang my network provider and they will send me a new z2
96% charge and wont charge no more!!
would really like to understand what is the solution to the problem.
This is really annoying . Please need all possible inputs.
Do you think its a product issue and needs to be replaced with a new piece.
Mine charges, but...
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
@The Midnighter
I think you have a faulty unit, mine (2nd one) doesn't even overheat unless I have severe CPU/GPU intensive apps running. Never had a charging problem either... Get it replaced mate
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
sarobi said:
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
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I forgot to mention - you reminded me.
When I leave my phone off and plugged in, it will charge to 100% - however I have to do a HARD RESET every time I go to turn my phone back on, after turning it off. (Holding power and volume up) or it sticks on the "SONY" screen and will not advance.
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
espe0 said:
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
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Click to collapse
It is indeed a problem, because the screen is staying on and causing my phone to over heat - it once over heated so badly because of this I had to leave the phone off for a very long time.
The phone doesnt charge at 100% and the magnetic charger not work
The Midnighter said:
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
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Click to collapse
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
dzegarra said:
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
Click to expand...
Click to collapse
Did u manage to fix the problem? Or did anyone here manage to fix the battery charging issue? Mine charges to 78%, then sometime 85% then hard-reset - 91%. Cant charge anything above that! : <
There's no real fix, you can only hope a rollback to KitKat might help. See this lengthy forum post on the sony forums:
https://talk.sonymobile.com/t5/Xperia-Z2/Lollipop-charging-bug/td-p/965384
Spanning from april until right now...
Mine only gets to 70-80% on an overnight charge.
Mine charges and discharges constantly, I try change the cable, the AC adapter, the usb on my computer, the micro usb port to magnetic... Always is the same.. and another times charges too good.
Some times charge to 99% and discharge to 98%.. so I disconnect and connect again and charges to 100%
Maybe it's a Lollipop .232 problem in some devices?
Hi! Same problem here, sometimes my phone doesn't charge to 100% and I have to unplug the charger and plug it in again to get 100%. I think it's pretty common, but if your phone only charges till a low percentages and just doesn't charge further, it might be so that the phone's afflicted with the Lollipop charging bug. We can only wait for Marshmallow then
Hi,
I can't use my phone without plugging it into a charger and socket and when I remove my phone from charging, it turns off itself and I can't open anymore so I decided to buy new battery(im not sure if this is original) since I thought it just a battery problem and now I can use my phone even if it is not plugged into a charger but the problem now is my phone shows more battery % but after several minutes, it turns off and it shows that the battery is at 0% so meaning it drops to 0%.
The tablet fell during the past months and its screen was broken, so I asked for a screen and installed it, but then another problem occurred, which is that the device does not fully charge it up to 98% and the charge percentage does not increase after that and when working on the device it automatically turns off after a few minutes for lack of charging But when you put the charger cord, the charge percentage is 60 or 70%.
I tried to put it in the portable charger permanently, but the device freezes for several seconds continuously and then returns to work.
Do you see that the problem is with the battery or could it be something else that has been affected by the device being dropped?