Problem in my Z2 tablet - Xperia Z2 Tablet Q&A, Help & Troubleshooting

The tablet fell during the past months and its screen was broken, so I asked for a screen and installed it, but then another problem occurred, which is that the device does not fully charge it up to 98% and the charge percentage does not increase after that and when working on the device it automatically turns off after a few minutes for lack of charging But when you put the charger cord, the charge percentage is 60 or 70%.
I tried to put it in the portable charger permanently, but the device freezes for several seconds continuously and then returns to work.
Do you see that the problem is with the battery or could it be something else that has been affected by the device being dropped?

Related

Z2 Battery will not charge to 100 %

Hi there anyone have any ideas been using my Z2 since last Friday and yesterday for some reason the device will not charge to 100 % only goes up to 96%
I have tried a different charger and still get the same problem , Also downloaded Sony pc companion software and run the repair tool to see if it resolves the issue and still same problem
Try discharge battery to 1-2% (some advise even till auto-off device) and then fully charge with bundled charger.
Mine does the same thing, don't worry.
The reason this happens is that once your battery is at 100%, it stops charging automatically, and the device waits for it to get down to 99% before starting to charge again.
Is it possible that you just keep catching it at 99%?
Mine will charge about 1% every four minutes until it hits 99%. Then that last one percent takes a couple of hours. This is according to the power/percent list in gsam. It's done it consistently from day 2. Day 1 it failed to charge beyond 80% overnight.
Sent from my D6503 using XDA Premium 4 mobile app
thanks for your help I will try a full discharge and then try charging it and see how it goes
Finally battery is flat the phone turned off , charging it now with the sony charger which came with the z2 , will let you know what happens
I did a live chat with sony and they say the device is faulty and needs to be repaired
I have rang my network provider and they will send me a new z2
96% charge and wont charge no more!!
would really like to understand what is the solution to the problem.
This is really annoying . Please need all possible inputs.
Do you think its a product issue and needs to be replaced with a new piece.
Mine charges, but...
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
@The Midnighter
I think you have a faulty unit, mine (2nd one) doesn't even overheat unless I have severe CPU/GPU intensive apps running. Never had a charging problem either... Get it replaced mate
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
sarobi said:
I always charge the phone power off, when it is full charged I get the vibra notification and the phone is 100%.
Click to expand...
Click to collapse
I forgot to mention - you reminded me.
When I leave my phone off and plugged in, it will charge to 100% - however I have to do a HARD RESET every time I go to turn my phone back on, after turning it off. (Holding power and volume up) or it sticks on the "SONY" screen and will not advance.
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
espe0 said:
Since xperia S there is a feature which helps battery keeping good condition
Its charge to 100% and turns charging off till 95%
Its all becouse integrated battery
This is not a bug or problem
Click to expand...
Click to collapse
It is indeed a problem, because the screen is staying on and causing my phone to over heat - it once over heated so badly because of this I had to leave the phone off for a very long time.
The phone doesnt charge at 100% and the magnetic charger not work
The Midnighter said:
My Z2 will charge to 100%, but after it gets to 95% the screen turns on, and stays on.
If I push the power button on the phone to turn the screen off, the screen will turn off for between 0.5-1.5 seconds, and then turn itself back on.
I have gone through quite a few settings on my phone and can't find anything that might affect this other than perhaps "Night Mode" - which I have disabled.
Please help, my provider refuses to replace my phone even though I got it brand new from them and it's only 21 days old... I do love the phone, I just hate this issue - I can't leave it charging over night, or run the risk of having the phone over heat (it happened once, this is how I first found out about the problem, I had to leave the phone off with a fan on it for a good hour before it was cool to the touch again.)
Click to expand...
Click to collapse
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
dzegarra said:
I have the exact problem. The phone work ok for a few days and then stop charging at 92% and the screen stay on. I plug the charger in the night and in the morning was only at 92% and hot, very hot.
A few days ago I bought a dock charger and an usb cable to plug in the magnetic lateral charging port. And with both chargers the phone shows the charge icon for a second and desapear for another second and repeat the loop.
I try everything in the software level. Restore the firmware using pccompanion and also flash the lollipop firmaware but the problem persist. Just not tried delete the battery stats because my phone is not rooted yet.
Click to expand...
Click to collapse
Did u manage to fix the problem? Or did anyone here manage to fix the battery charging issue? Mine charges to 78%, then sometime 85% then hard-reset - 91%. Cant charge anything above that! : <
There's no real fix, you can only hope a rollback to KitKat might help. See this lengthy forum post on the sony forums:
https://talk.sonymobile.com/t5/Xperia-Z2/Lollipop-charging-bug/td-p/965384
Spanning from april until right now...
Mine only gets to 70-80% on an overnight charge.
Mine charges and discharges constantly, I try change the cable, the AC adapter, the usb on my computer, the micro usb port to magnetic... Always is the same.. and another times charges too good.
Some times charge to 99% and discharge to 98%.. so I disconnect and connect again and charges to 100%
Maybe it's a Lollipop .232 problem in some devices?
Hi! Same problem here, sometimes my phone doesn't charge to 100% and I have to unplug the charger and plug it in again to get 100%. I think it's pretty common, but if your phone only charges till a low percentages and just doesn't charge further, it might be so that the phone's afflicted with the Lollipop charging bug. We can only wait for Marshmallow then

[Q] Phone won't charge with screen off

Hi,
I have problem with my girlfriends Desire X. When it is connected to the socket. The diode is on and the icon shows that it is charging. But... It charges only when the screen is on, as soon as it goes black the diode is still on but it stops charging or does it extremely slow. For example the phone is connected with 30% at the evening, she plays with it for an hour before sleeping and it charges to 40% and then the screen goes of for the night. At the morning the battery is at 41% and stats shows almost straight line of battery percentage during the night while charging constantly.
Any one could help us with that?
Am not sure exactly... Two possible issues: Maybe it's a faulty cable / charger or else a faulty battery. Try out replacing one after the other if it helps. If not, it's a mainboard issue (so if you still have warranty claim it).
I think that it occurs on all of our chargers. I wonder if it is a battery issue or cable, the are screen independent. It can be either motherboard or software... I will try to talk here into factory reset. If not then we will go with warranty.

Xperia ray battery not charging

Hi guys, i consider myself an intermediate around the android OS and i have tried most solutions that came to my head with no results.
My problem is the following:
My xperia ray is running stock rom ICS and is rooted. That's it
One day my battery suddenly drained to 0% and phone shut off.
Since then, i cannot charge it. Whenever i plugged it, the led blinks red /sometimes keep blinking/something always red/sometimes the phone boots after 10 seconds from entering the main page it will reboot.
I turned on my phone, but the phone is not charging
Well when it's plugged in, the lockscreen says charging. The battery icon has the flash sign on it. It is recognized by my Laptop. But the battery status is discharging and i monitored the voltage, it was decreasing.
Phone connected to the computer and files to it.
I connect the phone to a charger for charging sign on the lock screen comes and goes charging and discharging the battery light blinks phone.
Most of the time I connect a phone off the charger is charging the phone
The phone will not charge more than 83%
I much RAM is installed on my phone
Types 4.0.4-4.4
And the
Android 5
But the phone is not charging
Help
help
plz

Battery drops instantly to 0% empty

Hi,
I can't use my phone without plugging it into a charger and socket and when I remove my phone from charging, it turns off itself and I can't open anymore so I decided to buy new battery(im not sure if this is original) since I thought it just a battery problem and now I can use my phone even if it is not plugged into a charger but the problem now is my phone shows more battery % but after several minutes, it turns off and it shows that the battery is at 0% so meaning it drops to 0%.

Charging malfunctioning after update

Hello.
My tab S3 recently updated to the latest security patch of 1st March, 2020, build PPR1.180610.011.T820XXU3CTK1
My tab charges becomes abnormal since then.
When I charge my tablet while it is on, it shows no charging indication at all, battery was at 50%.
However, after an hour, it stays at 50%. When I reboot the tablet, it now shows 58%.
When I charge my tablet while it is off, it shows a charging symbol for like 8 seconds, afterwards, it disappears and no charging percentage was shown. But after another 6-7 seconds later, it shows the charging symbol again, and repeats itself until I remove the charging cable.
This consequences has been happened till today, it can still charges, but much slower than before. Is anyone facing the same issue, or is it my device faulty? Any guide or solution can help this?
Thanks in advance.

Categories

Resources