About notification Delay - Huawei Ascend Mate 2

Hello every one
i make this thread about the notification delay
this bug is common to every huawei phone/honor phone, EMUI 2 or EMUI 3
So after a lot of test, apps, ect ...
i made one discover, and maybe, together, we can found a definitive solution or tell huawei
I installed an app, push notification tester, witch can send you a notification.
Notifications are not specific to an app, but it's android himself that receive the information, and create the notification, you don't have to keep open the app you want to notify you.
The probleme is not about the power gestion app of EMUI, but is a network problem.
When you don't receivre anymore your notification, put the airplane mode, and then put the network again by disabled the airplane mode.
Your notifications arrive.
it's the connection with you provider that is close after the phone gone in deep mode, and don't came back, even if you're usinig an internet bowser.
the real problem, is to keep thant connection, i tried soft that keep thant connection, but without succes
so if anyone got an idea now ...

caymal said:
Hello every one
...
so if anyone got an idea now ...
Click to expand...
Click to collapse
But still I think these problems are related to excessive power saving "feature" in Huawei phones, Maybe you can try steps in following post and see:
http://forum.xda-developers.com/showpost.php?p=56936970&postcount=3

caymal said:
Hello every one
i make this thread about the notification delay
this bug is common to every huawei phone/honor phone, EMUI 2 or EMUI 3
So after a lot of test, apps, ect ...
i made one discover, and maybe, together, we can found a definitive solution or tell huawei
I installed an app, push notification tester, witch can send you a notification.
Notifications are not specific to an app, but it's android himself that receive the information, and create the notification, you don't have to keep open the app you want to notify you.
The probleme is not about the power gestion app of EMUI, but is a network problem.
When you don't receive anymore your notification, put the airplane mode, and then put the network again by disabled the airplane mode.
Your notifications arrive.
it's the connection with you provider that is close after the phone gone in deep mode, and don't came back, even if you're usinig an internet bowser.
the real problem, is to keep thant connection, i tried soft that keep thant connection, but without succes
so if anyone got an idea now ...
Click to expand...
Click to collapse
So why we have function ''enable always on mobile data'' ?
Btw mine phone does notifications .. ebay , gmail, ..
The real thing is that ppl has installed apps from store , eg app cleaner , app master or these security
apps which OVERRIDING default phone functions..
Ppl wanst so much save batt. so OBVIOUSLY those app will restrict network in sleep mode.. but they don't aware about this to user..

Simona Simmy said:
So why we have function ''enable always on mobile data'' ?
Btw mine phone does notifications .. ebay , gmail, ..
The real thing is that ppl has installed apps from store , eg app cleaner , app master or these security
apps which OVERRIDING default phone functions..
Ppl wanst so much save batt. so OBVIOUSLY those app will restrict network in sleep mode.. but they don't aware about this to user..
Click to expand...
Click to collapse
or maybe we can find an ann that does keeping the connexion in sleep mode

caymal said:
or maybe we can find an ann that does keeping the connexion in sleep mode
Click to expand...
Click to collapse
I do not need as we have no problem even my GF's P7 does notifiy when phone sleeps.. facebook mesenger notifies, skype works.. , her gmail..
Don't know I really see user problem rather than phone problem...
Ppl has so crapware on their mobiles and then they worry..

Simona Simmy said:
I do not need as we have no problem even my GF's P7 does notifiy when phone sleeps.. facebook mesenger notifies, skype works.. , her gmail..
Don't know I really see user problem rather than phone problem...
Ppl has so crapware on their mobiles and then they worry..
Click to expand...
Click to collapse
with le lot of people who have the problem, this is definitly not a user problem.
maybe you're GF have enought notification for the phone to never gone in deep sleep mode.
If you restart you're phone, or the connexion, everything is fine

caymal said:
with le lot of people who have the problem, this is definitly not a user problem.
maybe you're GF have enought notification for the phone to never gone in deep sleep mode.
If you restart you're phone, or the connexion, everything is fine
Click to expand...
Click to collapse
Yes I noticed that I have restarted phone and I had some updates from store..
Well you need to know that there is time interval set by default..
For example if you install weather widget and you go in options there is VISIBLE option ; ''How would you like to have weather refreshed /updated''
And you can choose 15min. 30min one hour etc.. so that means your app will be synced with server every time set interval ..
But the other apps DOESN'T have option to set your time interval of your likes.. or it is hidden not avail. for user
Different story is with gmail, and ebay as these apps support TWO kind of syncs which is FETCH and PUSH ..
As Fetch is done by interval time .. and Push is forced by app server
Once server (gmail) (ebay) detects you received mail gmail does ''favor for you that will force sync with your linked devices to get your mail on time..
Obviously you can modify this in your device app settings ..
So what we need to do is to check FETCH interval which is set by system and app too find correct file where android drives this syncing (even in desired apps files)
And what I believe it is set by app switching network FETCH interval
You can have it happily ticked in networked apps section but u dont see time interval ..
And I bet there is huge diff. btw mobile data interval vs WiFi..
They do it to save ppls money.. IF they are not on unlimited mobile data...
Edit : check this ; https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer
https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot

i tried a lot of thing, but nothing seems to work,
i tired of this problem, i'm going to buy another phone, and never came back to huawei

Related

No push notifications in sleep mode

Hi everybody.
I just bought a Samsung S3 but I have a problem..
Every time I put my phone in standby, after 5-10 minutes the phone stops getting push notifications (fb, whatsup). I need to turn it on and after that everything's fine..
I tried do update to android revolution hd 17.1 but I still get this problem..
I've already tried to set Wi-Fi to always off, checked all notification setting but to no avail..
Is there a way to receive internet messages without turning on the phone every 5 minutes?
stilgar1984 said:
Hi everybody.
I just bought a Samsung S3 but I have a problem..
Every time I put my phone in standby, after 5-10 minutes the phone stops getting push notifications (fb, whatsup). I need to turn it on and after that everything's fine..
I tried do update to android revolution hd 17.1 but I still get this problem..
I've already tried to set Wi-Fi to always off, checked all notification setting but to no avail..
Is there a way to receive internet messages without turning on the phone every 5 minutes?
Click to expand...
Click to collapse
Their is a refresh setting of almost every internet app, try to change those. And check whether Do Not Disturb option in the notification panel is not on.
Hit Thanks if this helped.
Disable smart alert in 'motion' and that should fix it
Especially if you have a broken/malfunctioning proximity sensor
Sent from my GT-I9305 using xda app-developers app
Taimur Akmal said:
Their is a refresh setting of almost every internet app, try to change those. And check whether Do Not Disturb option in the notification panel is not on.
Hit Thanks if this helped.
Click to expand...
Click to collapse
Sorry but I can't find any refresh setting in phone settings or whatsapp options. Can you please tell me where can I find them?
Have you downloaded any deep sleep apps or Juice Defender/any other battery management app?
Bodoma said:
Have you downloaded any deep sleep apps or Juice Defender/any other battery management app?
Click to expand...
Click to collapse
No I didn't.
I even did a hard reset 2 days ago. The only apps I have right now are whatapp and fb messanger
I just tried to uncheck "smart alert" but the problem persists.
Okay wait, when you say 'standby mode', you just mean you're locking it, right?
Assuming that the answer to my previous question is 'yes', tell me, when you turn your screen back on do you get a little notification on the bottom of the screen that says "You are now connected to (whatever your WiFi is called)" ?
He still doesn't receive texts I believe so this is not having the WiFi set to turn off at lock
Sent from my GT-I9305 using xda app-developers app
Bodoma said:
Okay wait, when you say 'standby mode', you just mean you're locking it, right?
Assuming that the answer to my previous question is 'yes', tell me, when you turn your screen back on do you get a little notification on the bottom of the screen that says "You are now connected to (whatever your WiFi is called)" ?
Click to expand...
Click to collapse
My issue only occurs when in 3G. It seem the phone disconnects from 3g line when in deep sleep.
I've already tried to use different sims of different operators getting the same behaviour
If I connect my s3 to a wifi spot it always gets notifications instantly

[Q] Push notifications and chat delay

Hi!
I have a few very annoying problems I want to get rid of.
The first is that all sorts of push notifications are often (if not always) very delayed. For example, when someone's played Wordfeud and it's my turn it can take up to 20 minutes before the phone alerts me. Same thing with Whatsapp and other apps. I did a factory reset recently and the problem seemed solved but after just a few hours the delays began to appear again. Both with 3G and Wi Fi.
It is the same thing with the built in FB-chat. Sometimes messages are also delayed for up to an hour. Occationally when I enter the Message hub and swipes to Online tab the messages arrives but it's rare. It could at first appear as work when two or maximum three messages arrives but then the conversation just dies and I must go to the Facebook app to view and continue the chat. Also after the factory reset it worked somewhat fine but just like with Push notifications it didn't work long enough... Same here, both over 3G and Wi Fi.
Does anyone have a single clue of what the issue is here?
Is the phone checking for new notifications in a certain pattern, like every 30 minutes?
I'm not completely sure if this is the right forum for this but I'm beginning to be kind of desperate. Notifications on iOS and Android works like a charm and I don't think the Lumia with WP should be behind in this matter.
Extremly thankful for answers.
Regards
Mikael Ivarsson
Nokia Lumia 800
OS version: 7.10.8773.98
Zune: Latest available
its not a problem of software, its a wanted feature of microsoft, wp7 doesnt have any multitastking, so if you turn of wifi and whatsapp is running, wifi is turned off for some minutes and if you turn on screen, wifi connects and whatsapp gets your messages, thats what i realized..
next phone wont be wp. :/ nice OS but the little things like this are annoying
facekill1337 said:
its not a problem of software, its a wanted feature of microsoft, wp7 doesnt have any multitastking, so if you turn of wifi and whatsapp is running, wifi is turned off for some minutes and if you turn on screen, wifi connects and whatsapp gets your messages, thats what i realized..
next phone wont be wp. :/ nice OS but the little things like this are annoying
Click to expand...
Click to collapse
Thanks for the reply!
But that's the strange thing, even if i don't turn off the screen and keep the phone "awake" there are no toast. The push notifications were instant for a few hours after the factory reset so there must be something that is "blocking" push messages. Same thing with the fb-chat. The chat should also work without problems even when the screen is turned off.
Me too are also considering walking out of Microsoft on this one. The OS is very beautiful and everything is so thought through but they still have som work to do.
Yes, background agents run every 30 minutes
thats why i wont buy a wp phone anymore. its really annoying and not SMARTphone like!
But shouldn't push messages be pushed through nearly instant?
it should be popup in the second it arrives
Exactly. Even if the screen is unlocked and wifi 3G is connected and all that it still is a delay.
The problem seem to have solved itself! I don't know what I've done but one morning I woke up and everything worked smoothly. Let's hope the issue doesn't return!
Data connection should be enabled for Push notifications to work. Maybe you went above your data cap or sometimes the 3G reception got lost.
Also, are you sure that app uses Push notifications and not regular Toasts sent by a background agent ?

Trouble with notifications

Having trouble when phone has been in sleep for half hour or more. Notifications coming through wifi are not working. I've being trying to solve it since yesterday but I'm not having any luck.
I've made sure the apps in question are on auto start in permissions, turned off ultra long standby mode in battery power management settings and set the apps to be exempt from cleaning in app protection settings and even turned off 'align wakeup' in power management, and of course wifi is set always on.
Phone is x820 model running fresh china 17S rom, to which i manually installed google play, gmail, bbm apps.. bbm and gmail are the apps in question are the ones not getting notifications, even though phone can receive an sms messages no problem, weirdly even receiving an sms doesnt spring the other notifications to work, also when turning the screen back on notifications still don't come for up to ten minutes even though wifi is working fine.
Any help would be really apreciated, thanks
Hi,
I'm in the same situation as you.
Also my calendar doesn't want to sync. I've flashed phonesky.apk for google apps but it doesn't contains google agenda sync adapter.. so no agenda sync
I've some app which is always run but seems to be cut by the system
Also have a lot of start up app (reboot) but nothing start huhu
17s china
Yeah it's pretty odd. Maybe the trying the Indian rom is the solution.
Generally the settings for notifications should be done in this way:
1. Check that notifications for the desired apps are ON under the menu Settings - Notification Management
2. Allow the apps to start automatically under the menu Settings - Permissions - You have allowed ... apps to auto launch
3. Disable the auto cleaning of the apps under Phone manager - Power Saving Management - App protection
I have Lock-Screen cleanup unchecked, Ultra-Long standby during sleep checked, Align wakeup checked, Clock night-alignment mode checked.
In this way I have no problems with notifications with whatsapp, viber, e-mail (I'm using yahoo mail with the stock email app), fb messenger, Facebook.
If the above are done and stil there are no notifications, then check in the app itself. The last but not least, reflash the firmware.
valy_cta said:
Generally the settings for notifications should be done in this way:
1. Check that notifications for the desired apps are ON under the menu Settings - Notification Management
2. Allow the apps to start automatically under the menu Settings - Permissions - You have allowed ... apps to auto launch
3. Disable the auto cleaning of the apps under Phone manager - Power Saving Management - App protection
I have Lock-Screen cleanup unchecked, Ultra-Long standby during sleep checked, Align wakeup checked, Clock night-alignment mode checked.
In this way I have no problems with notifications with whatsapp, viber, e-mail (I'm using yahoo mail with the stock email app), fb messenger, Facebook.
If the above are done and stil there are no notifications, then check in the app itself. The last but not least, reflash the firmware.
Click to expand...
Click to collapse
thanks for the info, you may be right that it is bbm and the specific gmail account playing up, the phone is for my son and on his old phone was getting @1000 notifications gmail a day lol, i cleaned it up and maybe that's made that gmail acount weird for now.
anyway can i ask what rom you are running, thanks
meangreenie said:
thanks for the info, you may be right that it is bbm and the specific gmail account playing up, the phone is for my son and on his old phone was getting @1000 notifications gmail a day lol, i cleaned it up and maybe that's made that gmail acount weird for now.
anyway can i ask what rom you are running, thanks
Click to expand...
Click to collapse
Chinese 17s rooted
valy_cta said:
Chinese 17s rooted
Click to expand...
Click to collapse
It's seems when my screen is off, the data is also off because i've shown 0.00kb/s when there is a connection to internet (wifi or data)
but when i turn it on, 1 sec later it show 0.00kb/s so when screen is off, no data ??
ogy_j said:
It's seems when my screen is off, the data is also off because i've shown 0.00kb/s when there is a connection to internet (wifi or data)
but when i turn it on, 1 sec later it show 0.00kb/s so when screen is off, no data ??
Click to expand...
Click to collapse
If your data will work all the time, then the battery will be drained fast. The phone connects from time to time to the Internet and then you'll get the necessary notifications. I cannot tell you how often is this, but you can decrease the time by deselecting Align Wakeup in Power Saving Management.
I am not sure that the way described above is correct, so if someone knows differently, please state.
edit.. thought i found a workaround, but I jumped the gun. Still trying to work this out.
I'm giving up, thinking about sending phone back under the reason of not fit for purpose
Maybe we need to try cuoco rom.
I've installed gapps by myself so maybe they is a bug with it
I've been testing WhatsApp all night, checking every hour if a message will get through and so far it has.... but i bet as soon as i post this it will stop working, that's the luck i seem to have lol
oddly on 19S rom WhatsApp is automatically set up to lock itself in memory, with the lock sign in recents screen, and autostart enabled in permissions
edit, put the phone in airplane mode while i slept, turned airplane mode off and now whatsapp won't get notifications even with the screen on unless i open WhatsAppl
I'm sure it shouldn't be this hard

Hotspot turning off by itself

Im really loving my Mate 10 Pro, but im having a really annoying issue.
When i turn on my wifi hotspot, i am able to connect any laptop, and use the internet, but after an amount of time, that i have not measured exactly, the hotspot turns off by itself. It happens within minutes, probably 5 or 10.
I have set the automatic timeout to off, and the amount off data used to infinite, but it still happens.
Any1 facing the same issue or have a solution for it?
PlaiBOi said:
Im really loving my Mate 10 Pro, but im having a really annoying issue.
When i turn on my wifi hotspot, i am able to connect any laptop, and use the internet, but after an amount of time, that i have not measured exactly, the hotspot turns off by itself. It happens within minutes, probably 5 or 10.
I have set the automatic timeout to off, and the amount off data used to infinite, but it still happens.
Any1 facing the same issue or have a solution for it?
Click to expand...
Click to collapse
Deleted
If I recall correctly (read about this somewhere) this only happens if you have more than one google account configured on your phone.
daniello8 said:
If I recall correctly (read about this somewhere) this only happens if you have more than one google account configured on your phone.
Click to expand...
Click to collapse
I only have my own account on my user. But i have seperate account with another google account attached. But as it is on another user, it shouldnt affect my user, right?
PlaiBOi said:
I only have my own account on my user. But i have seperate account with another google account attached. But as it is on another user, it shouldnt affect my user, right?
Click to expand...
Click to collapse
Try it out .. like I mentioned I have no own expertise on this.
i have the same issue. it is VERY irritating. I have contacted Huawei who have told me to reset network settings. Which I have, to no avail. I DO have the private user set up as a work space.
I have one other google account set up - will delete and see if that helps.
But i didnt have this issue with my samsung s7. I note that huawei battery optimisation may be militantly destroying anything that runs in the background.
FYI i have timed the switch off after about 5-6 minutes
---------- Post added at 10:49 AM ---------- Previous post was at 10:46 AM ----------
seems to be a very Huawei problem:
https://www.reddit.com/r/Huawei/comments/8bx7ye/hotspot_turning_off_automatically/
Yeah, I think it is the battery management being trigger happy. It happens to me to many background apps. VERY annoying.
I couldnt find what "app" it would be that I could manage manually as its a system process.
I think i might have found the solution to my own problem.
I had 2 users on the phone, and the other user, which is my girlfriends profile, seem to be the culprit the kept shutting the hotspot off.
So the issue seem to be gone after i set the hotspot to not turn off on her profile.
you could check out FoxFi app as a workaround
I have another user set up but as a work profile. It doesnt actually have the hotspot icon or option on that profile at all. Huawei support gave two options. One is to clear the partition cache and the other to factory reset. Done the former and need to test it properly. Huawei offer factory reset too easily (on another issue I had - try a portrait panorama and see - it comes out unfocused /blended beyond the bottom third)
I had this problem also.
Solution was turning on Hotspot for unlimited time in private area profile.
yes - that was the solution, which I educated Huawei about. He responded to say its a battery saving option to switch off after a certain time - yes, i know. but it should warn you that the private user settings ALSO count

Help please... Pop-up

Hello guys im wondering why this pop-up has recently appeared and keeps appearing alot like 20 times a day
If i choose okay or cancel both don't affect anything
Wifi is not turned on or off
Location is not turned on or off
Location is not switched from battery saver to high location
HOW CAN I MAKE IT STOP?!?!
mohammad_radi said:
Hello guys im wondering why this pop-up has recently appeared and keeps appearing alot like 20 times a day
If i choose okay or cancel both don't affect anything
Wifi is not turned on or off
Location is not turned on or off
Location is not switched from battery saver to high location
HOW CAN I MAKE IT STOP?!?!
Click to expand...
Click to collapse
It doesn't seem to be a message from system software. The feature of WLAN+ doesn't work like that.
Check whether you have installed some malicious app. Phone Manager - Virus scan.
Turn off wifi+ in wifi. Haven't noticed any difference in connection.
James_Watson said:
It doesn't seem to be a message from system software. The feature of WLAN+ doesn't work like that.
Check whether you have installed some malicious app. Phone Manager - Virus scan.
Click to expand...
Click to collapse
It is tho
Cz i discovered that when u press okay it will allow wifi scanning in the location settings to improve accuracy
If u press cancel it wont use it
BUT WHY DOES IT APPEAR?
Like u either turn it on or off no need for it to keep asking me
UPDATE
I talked with huawei and they said they are aware of the issue and are already working on fixing it
Hopefully soon ?*

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