Anyone else preorder from Best Buy?
They sent me an email saying I can come in tomorrow, but it seems like only the wireless charger is in stock. No updates on the actual phone.
I received an email as well however mine makes mention of the phone and nothing of the wireless charger lol
The phones and chargers are there, I work for best buy everyone got their stock today worst case they will be unboxing it when you get there.
shiftedx said:
The phones and chargers are there, I work for best buy everyone got their stock today worst case they will be unboxing it when you get there.
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When would they email the customers ?
I also preordered from you guys.
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Does it vary store by store? If you look at the Check Shipping and Availability option, some stores have:
"Pre-Order Now
Pick up 04/10/2015"
and most others just say "Unavailable"
It depends if the stores processed the check in. Some wont have it done until the morning. Once the sku is in the system it auto emails the pre order customers.
Since you work for BB, can you tell me what I should do if my phone has the scratched screen issue? Will they let me have another one right away?
shiftedx said:
It depends if the stores processed the check in. Some wont have it done until the morning. Once the sku is in the system it auto emails the pre order customers.
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If they do it during the morning about how long before opening hours would we get an email?
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I love how everyone is trying to narrow it down to the minute I know we're all stoked, but come on now guys. Just give the store a call every now and then after they open to find out when it will be available. worst case scenario is you get it 2 hours after they have it available.
Everyone enjoy their phones, and check for those scratches!
Went this morning, said mine didn't arrive that day and they couldn't give me an ETA.
Cancelled and went to AT&T store. Complete waste of my time, chance at a free wireless charger did not make it worth it.
My BB didn't even get 1 single Edge in today!?!?! What is that? May just cancel and grab one from AT&T. Kinda amazed myself.
demonwind said:
Went this morning, said mine didn't arrive that day and they couldn't give me an ETA.
Cancelled and went to AT&T store. Complete waste of my time, chance at a free wireless charger did not make it worth it.
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Lol. This is my exact experience. They didn't have my 64GB Edge on ATT so I got my $50 back and walked to ATT. Not only did they have the Edge, they had it in 64 and white. My exact preorder. Super happy. No scratches !!!!
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got it
the best buy manager called me in the morning saying they got their shipment late but would arrive 1-3pm. He called again later when the shipment arrived and I made an appointment.
It took a while to actually get the phone once I was in the store because of some computer glitches, but I have mine! and I am happy.
ATT Galaxy S6 Edge 64gb black
Related
I bought my skyrocket January 20th will I be able to exchange it for the galaxy note when it comes out?
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According to AT&T's policy you have 30 days to make up your mind on the phone. But since the Note isn't available yet you might have to return it and wait a few days.
So if I wait until the 19th will it be to late?
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I would personally return it now. Feb 19th is your 30th day (31 in jan) and inventory could be limited. Ive heard some horror stories of carrier stores not exchanging for a new phone on launch day and they cited some BS excuse that they claimed is in some random piece of documentation allowing them to deny you an exchange on launch. I have a concession line at an ATT corporate store and I know I am not allowed to get it on launch just because "the manager said so"
Ok thanks
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If you still have the phone you had before your skyrocket, you could just return the skyrocket and pre-order the Note in-store and just use the old phone until the Note comes out on the 19th. That way you guarantee you get in before your 30 days are up.
I ask the guy that works there and he said I couldn't preorder it in store
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maydre said:
I ask the guy that works there and he said I couldn't preorder it in store
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AT&T employee here. If it's a corporate store, he's a liar.
edit: this is assuming you go ahead and do a reverse upgrade.
giantenemybird said:
AT&T employee here. If it's a corporate store, he's a liar.
edit: this is assuming you go ahead and do a reverse upgrade.
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I've been to three corporate stores. All of them say you can't do it in store.
geoldr said:
I've been to three corporate stores. All of them say you can't do it in store.
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This is exactly why I don't buy any phones from these stores. I call AT&T and order the phone through a rep. When you buy directly from AT&T you can always speak to a manager or someone other than an store employee. I've had no problem doing it this way and I know several people who got screwed dealing with those AT&T Corp Stores.
Refer to the thread where the phone could not be found in our system.
Yes, it can be preordered in cor stores, but there have been issues with the phone not being found in OPUS.
Today it appears to be working.
Escalate your problem to the manager and he or she will more lonely likely know what to do. I had the same problem with getting a skyrocket on the 24the and wanted to return it for the note and the employees did not know what to do. The manager was within ear shot and was able to remedy the problem.
edit for spelling*** still getting use to swyping on the 7.7.
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Corp Stores
I don't know what corp stores you go to but the one by me is great (although I didn't preorder with them so I could get free case from Best Buy) I was going to get the HTC Vivid a few months back talking to a Store rep he wanted to know what I was looking for in the phone and suggested I wait for the Galaxy Note I stopped in every now and then and he updated me on what he knew was comming he even let me know about the free case from best buy and said he would match that for me on preorder if they were getting the same one but on the 4th he didn't think they were getting the same one I went to Best Buy and preordered but the service I get in the Corp Store is awesome they keep up on rumors and new phones software and inform me alot of the time.
JGuinan007 said:
I don't know what corp stores you go to but the one by me is great (although I didn't preorder with them so I could get free case from Best Buy) I was going to get the HTC Vivid a few months back talking to a Store rep he wanted to know what I was looking for in the phone and suggested I wait for the Galaxy Note I stopped in every now and then and he updated me on what he knew was comming he even let me know about the free case from best buy and said he would match that for me on preorder if they were getting the same one but on the 4th he didn't think they were getting the same one I went to Best Buy and preordered but the service I get in the Corp Store is awesome they keep up on rumors and new phones software and inform me alot of the time.
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I'm not saying they are all bad (corp stores) but most of them are. Especially the ones by me. Every time I go into one of them Corp AT&T stores none of them seem knowledgeable about new products, they are rushing me to buy a phone I don't want, their prices are a lot higher than going through AT&T website and I feel like I'm being taken advantage of. Not to mention I feel like I'm wasting their time when I come in just to take a look. I hate those effen stores and I don't want to give them any business.
Some of my friends and family tried to return phones to them and got a ridiculous run around. I don't have time for their BS. I've returned several phones to AT&T directly without issue. I returned a returned a Fuze that I used for several months and got a Tilt 2. Try getting the same courtesy from one of those Corp Stores.
I personally feel more comfortable dealing with AT&T directly.
I've seen from some of the posts on these threads that some people who ordered online won't be getting the Galaxy Note on the 17th. Some have called AT&T and were told by a rep that they ran out of them at there warehouses. It also seems like most of the AT&T stores are only getting 10 for paycheck day (5 blue and 5 white), don't know about Best Buy but it seems like there will be a shortage on paycheck day as well. If the Note does sellout on day one I wonder what exuse the ifanboys will come up with this time.... I'm looking at you BGR! Lol
While I admit ibgr is a biased apple fanboy, I think ten per store sounds about right for most devices.
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MMAHavok69 said:
I've seen from some of the posts on these threads that some people who ordered online won't be getting the Galaxy Note on the 17th. Some have called AT&T and were told by a rep that they ran out of them at there warehouses. It also seems like most of the AT&T stores are only getting 10 for paycheck day (5 blue and 5 white), don't know about Best Buy but it seems like there will be a shortage on paycheck day as well. If the Note does sellout on day one I wonder what exuse the ifanboys will come up with this time.... I'm looking at you BGR! Lol
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wow. Im so relieved I have my tracking number .
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
They have ordered more at this point but the initial order was really low
homegeek said:
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
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I think the reps are just making stuff up because they don't know what's going on. I called today because I coudn't remember if I did in-store pick-up or shipped to my house (ordered in-store on the 5th) and got the run-around with four different excuses for why the order was "in progress"/"pending" on the site. First it was because they said I didn't sign the T&A email, then it was stock issues, then it was because the phone doesn't come out until the 19th and another said I had to go back to the store to re-place the order.
Anyways, ended up just saying screw it and we'll just see what happens and see if the store calls to pick it up and then the tracking info appeared. I think they were just unprepared for it all.
my store got 10 blue, 5 white... i dunno if we are getting more tomorrow.
We didn't run out of stock.... there's only so many hours for shippers to ship phones, then it falls into next day which is tomorrow when they run past pickup times.
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The warehouses are not empty....trust me
inconceivable said:
I think the reps are just making stuff up because they don't know what's going on.
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agreed. several AT&T employees who post here regularly have been telling us all to relax and not listen to those "Reps" that ppl are calling. if you havent gotten a tracking # yet by looking at this site https://www.wireless.att.com/order_status/ (thanx jpeg42) then perhaps the # will show up by morning and according to them, it SHOULD be delivered tomorrow.
homegeek said:
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
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Wow, that is just an insult for us who placed an order before you and haven't gotten any word on tracking info.. lol
--------
UPDATE: On second thought...I think I just got my tracking #
AT&T fails at launches that are non-iPhone as you guys have probably found out.
It's sad. The phone didn't even show up in our POS systems on the 5th, even with the SKU.
But you guys will be getting them either way.
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
christran12 said:
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
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Not a lot of people even knows the phone exist. Probably won't even notice it until a few months when it catches up. Only problem with AT&T is the lag in customer service about any information about the product and some CRS has no idea about the phone.
christran12 said:
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
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Yeah..There shouldn't be any issues of walking into most retail stores within the first 2 weeks, and being able to purchase a Note right on the spot.
And based on the way Samsung did their SB commercial...I wouldn't be surprised if it's true that many Americans still have no clue what the Note is (and/or they flat-out don't care about it).
And this is considering that Samsung has advertised the Note a ton dating back to last September's IFA in Germany. But I think it's the case that it's far more recognized in the overseas markets.
Like in Asia...it supposedly has sold fairly well in Taiwan and Singapore...and they both are small nations overall.
Just when to my local Verizon store and they have note 2 in stock. Nice rep let me play with it. I notice multi windows options working. WiFi toggle missing from pull down notifications. Oh and the good part, Verizon logo on the button can be removed, it's just painted on the top, you can feel it was your fingernails.
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alexmishchuk said:
Just when to my local Verizon store and they have note 2 in stock. Nice rep let me play with it. I notice multi windows options working. WiFi toggle missing from pull down notifications. Oh and the good part, Verizon logo on the button can be removed, it's just painted on the top, you can feel it was your fingernails.
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Mmm. This day is full of good news.
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Do they let you buy it and what state? Would prefer to buy it online to save on tax but WireFly price is higher than Verizon and Amazon doesn't carry it yet.
Verizon store in Portland Oregon, I told him I'll give him 300 dollars if you let me walk out of that door , he said price in computer is like 9999 dollars.
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I called my local store and asked if they would be getting them in this week. The girl said that they were only taking pre-orders on it, and then put me on hold for about 5 minutes, after which she told me that they were launching tomorrow (Wednesday). I then made an appointment at 10:30 to get mine! I asked if they already had them in stock and she then checked this and said that they had 3 on hand.
If all goes well, I will have mine at about 11:00 tomorrow, but I have this feeling that I will be disappointed at the last minute (something won't go right and I will end up walking out empty handed and pissed off).
Only 3???
I hope its tomorrow. I want it. Anyway to call CS or anything and see?
spiff72 said:
I called my local store and asked if they would be getting them in this week. The girl said that they were only taking pre-orders on it, and then put me on hold for about 5 minutes, after which she told me that they were launching tomorrow (Wednesday). I then made an appointment at 10:30 to get mine! I asked if they already had them in stock and she then checked this and said that they had 3 on hand.
If all goes well, I will have mine at about 11:00 tomorrow, but I have this feeling that I will be disappointed at the last minute (something won't go right and I will end up walking out empty handed and pissed off).
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Crap already planned on playing bookie on Thursday, guess ill be stopping by Vz lunchtime tomorrow instead, eh what the hell ill take thurs off too and play with it.
computingwarren said:
Only 3???
I hope its tomorrow. I want it. Anyway to call CS or anything and see?
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I am in a pretty small market here. I was concerned about the possibility that they wouldn't have many, so I was trying to get an early appointment on Thursday. I never expected that they would tell me that launch was on Wednesday. I honestly think they are mistaken, and that the they won't be able to activate the phone or something (or won't be able to sell it to me).
spiff72 said:
I am in a pretty small market here. I was concerned about the possibility that they wouldn't have many, so I was trying to get an early appointment on Thursday. I never expected that they would tell me that launch was on Wednesday. I honestly think they are mistaken, and that the they won't be able to activate the phone or something (or won't be able to sell it to me).
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I'd think it will be possible to activate it. Reviewers etc already have a while ago, and I doubt they did anything special to only let them activate it, since they seem to always have pretty good control over when people get the phones anyways. You might get lucky.
Welp guess I'll be going by my VZW store in the morning
omgitswes said:
Welp guess I'll be going by my VZW store in the morning
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Ditto. I think they've been plenty annoyed with me already asking when the launch date is and if they can reserve one for me (I can't pre-order and keep my Alltel phone online), so maybe they'll just shove one my way early. I called last morning and they said they were "getting them in" today. Whether or not they're available for purchase remains to be seen.
Update: They won't sell them today; going to have to wait until tomorrow.
Called a few stores n no store will sell them until tomorrow
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xXJay_RXx said:
Called a few stores n no store will sell them until tomorrow
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Same with the stores near me
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Just went by and they said the same thing. Not available until tomorrow
30 minutes late to work for nothing lol
Link. said:
Ditto. I think they've been plenty annoyed with me already asking when the launch date is and if they can reserve one for me (I can't pre-order and keep my Alltel phone online), so maybe they'll just shove one my way early. I called last morning and they said they were "getting them in" today. Whether or not they're available for purchase remains to be seen.
Update: They won't sell them today; going to have to wait until tomorrow.
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Yeah, I don't think they're allowed to sell today. Probably get in a lot of trouble if they did.
It would be nice if they would make an exception for long time customers....
Will they possibly let us check them out in person first? Do they wait until tonight/tomorrow to put out the display unit or could they already be out?
spiff72 said:
I am in a pretty small market here. I was concerned about the possibility that they wouldn't have many, so I was trying to get an early appointment on Thursday. I never expected that they would tell me that launch was on Wednesday. I honestly think they are mistaken, and that the they won't be able to activate the phone or something (or won't be able to sell it to me).
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As I expected, I got shot down when I showed up for my appointment. They got the dates mixed up so I wasted 45 minutes of my day.
I set up another appointment for when they open at 10 am Thursday.
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alexmishchuk said:
Just when to my local Verizon store and they have note 2 in stock. Nice rep let me play with it. I notice multi windows options working. WiFi toggle missing from pull down notifications. Oh and the good part, Verizon logo on the button can be removed, it's just painted on the top, you can feel it was your fingernails.
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What about this guy saying the button logo can't be removed? Who to believe?!?!?!
http://forum.xda-developers.com/showthread.php?t=2018603
SirVilhelm said:
What about this guy saying the button logo can't be removed? Who to believe?!?!?!
http://forum.xda-developers.com/showthread.php?t=2018603
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He is correct , that feeling is etching not paint. Deep in here somewhere is a thread from a review who confirms its an etching and not paint.
I ordered from best buy on the 25th at like 3pm est and mine still has not shipped. I just called and guy could not tell me anything except that it could be on back order ????
Mine lists Order in process of being fulfilled. Estimated arrival date: April 1 - April 9
Mine says the same. I'm slowly preparing myself for disappointment when it doesn't ship at all next week
seanu13 said:
Mine says the same. I'm slowly preparing myself for disappointment when it doesn't ship at all next week
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When did you order yours ? Maybe they are just out until the 1st ? I called the guy couldnt tell me anything just asked if I received a back order email which I didnt so it might still ship soon or on the 1st. I think they are running out on at&t web site too so it might just take a couple days, yes it sucks but what can you do. Maybe we can hear good news from others who bought on best buy maybe theirs has shipped.
Any updates?
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Roefastford said:
When did you order yours ? Maybe they are just out until the 1st ? I called the guy couldnt tell me anything just asked if I received a back order email which I didnt so it might still ship soon or on the 1st. I think they are running out on at&t web site too so it might just take a couple days, yes it sucks but what can you do. Maybe we can hear good news from others who bought on best buy maybe theirs has shipped.
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I ordered when it showed up as available for purchase (I was waiting). I called just now and they said it's showing as backordered, but that my ETA was 4/4 - 4/15.
If I can find it somewhere else, I'll cancel and re-order, but I'm not expecting anyone else to be faster. I wish I could get the Verizon one without their service and just unlock it (I'm extremely impatient..)
Edit: in the AT&T orders thread people are receiving theirs already or have it shipped. I went ahead and ordered from there as well. I will cancel whichever doesn't ship first.
The Verizon phones are already SIM unlocked outta the box. I believe allnof their phones are but only H+ compatible. No LTE
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jsho31 said:
Any updates?
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Not on my still shows the same I log in to my best buy account a few times a day hoping to see a ship confirmation but find nothing but disappointment. I thought about calling them again and complaining about it because I think the best buy web site still has the phone for purchase so why is that if they still have not shipped mine from 3-25-14 at 3pm est ???? Maybe they might discount my price or throw something in but they dont really seem to care when you call as they offer to cancel your order like I really want to do that and end up biting my tongue because I feel that they should not be selling the phones if they dont even have them...
seanu13 said:
I ordered when it showed up as available for purchase (I was waiting). I called just now and they said it's showing as backordered, but that my ETA was 4/4 - 4/15.
If I can find it somewhere else, I'll cancel and re-order, but I'm not expecting anyone else to be faster. I wish I could get the Verizon one without their service and just unlock it (I'm extremely impatient..)
Edit: in the AT&T orders thread people are receiving theirs already or have it shipped. I went ahead and ordered from there as well. I will cancel whichever doesn't ship first.
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Now it sounds like you want the phone as bad as I do lol.
Roefastford said:
Now it sounds like you want the phone as bad as I do lol.
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Yup! And I agree they should be saying its back ordered on their site. I told them that.
jsho31 said:
The Verizon phones are already SIM unlocked outta the box. I believe allnof their phones are but only H+ compatible. No LTE
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The verizon ones have lte frequencies that I do believe only work for verizon, at least not for at&t, Tmobile or Sprint. I think they work internationally possibly though. The thing about verizon phones is though that verizon wont let htc dev unlock your bootloader, so for the verizon model you wont get root until someone figures out s-off for the htc m8 which I think it may not be long before someone does it sounds like the devs are close to cracking it, once they do you can root the verizon model also. Another reason to hate big red other then them being a holes about everything especially not competing with prices of other networks, hopefully it will be their downfall and they will get taken over by a company with business sense and not a company that wants to squeeze evey penny out of you that they can and think they deserve it...
I definitely recommend ordering from att. It shipped and made it to my city the next day (was marked to deliver on a week day and it was Saturday so I have to wait till Monday. ) so if you want to try it could be faster.
I ordered the Gunmetal Gray from Best Buy on Tuesday when I ordered it said sips in 3-5 days. I just called BB and they told me that it was back ordered, they said if it does not come back in stock by April 8th then they would automatically cancel my order. He did say that they are expecting it to come back in stock by April 8. It would be nice if I didn't have to call them to find out that it was back ordered.
rogsoccerman said:
I ordered the Gunmetal Gray from Best Buy on Tuesday when I ordered it said sips in 3-5 days. I just called BB and they told me that it was back ordered, they said if it does not come back in stock by April 8th then they would automatically cancel my order. He did say that they are expecting it to come back in stock by April 8. It would be nice if I didn't have to call them to find out that it was back ordered.
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Tell me about it. I wish I could just cancel and get from at&t web site, but due to personal reasons I need to purchase from best buy. It does suck though big time.
seanu13 said:
I definitely recommend ordering from att. It shipped and made it to my city the next day (was marked to deliver on a week day and it was Saturday so I have to wait till Monday. ) so if you want to try it could be faster.
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I wish I could just cancel and get from at&t web site, but due to personal reasons I need to purchase from best buy. It does suck though big time.
I just ordered mine a few minutes ago, and it said estimated delivery April 7-19.
Should I be worried that this is a new batch that's gonna be locked?
Still waiting for mine :/
I just walked in to best buy and bought mine. Amber gold I'm happy as hell lol
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I ordered from BestBuy
online order for the gold AT&T version on March 29th.
Got shipping confirmation this morning and it will arrive tomorrow
:laugh:
kjbananahead said:
online order for the gold AT&T version on March 29th.
Got shipping confirmation this morning and it will arrive tomorrow
:laugh:
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What was your original shipping date when you ordered?
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jsho31 said:
What was your original shipping date when you ordered?
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When I got my order confirmation on the 29th it said: "Estimated arrival date: April 3 - April 15"
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
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I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
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Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**Español[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
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Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
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I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
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Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
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You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
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Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
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HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
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We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
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