Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
I've got the edge and I have zero problems with it.
Sent from my SM-G925F using Tapatalk
Williamharv said:
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
Click to expand...
Click to collapse
I've never heard of bending issues on the S6's.
As for my Gold Platinum 64GB S6E, it's perfect. No scratches, no dead pixels, no connection issues (Sprint), no weird battery drains.
Don't be afraid of buying the S6E if that's what you really want. If something is wrong, just exchange it at the store or get your refund.
Sent from my SM-G925P using Tapatalk
optimummind said:
I've never heard of bending issues on the S6's.
As for my Gold Platinum 64GB S6E, it's perfect. No scratches, no dead pixels, no connection issues (Sprint), no weird battery drains.
Don't be afraid of buying the S6E if that's what you really want. If something is wrong, just exchange it at the store or get your refund.
Sent from my SM-G925P using Tapatalk
Click to expand...
Click to collapse
skanj said:
I've got the edge and I have zero problems with it.
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
Well, its nice to hear some stories of where everything is completely fine. Are the defects a widespread problem, or has it just been bloated up to be bigger than what it actually is?
Also, I would love to just be able to exchange it, but from my experience they will just say its your fault and then do nothing about it or pay to get it fixed.
When you go to the store check it our really well in the store and when you get back to your car. Pretty sure you have 14 days. I have 30 days because of my discount on my account. If concerned about it wait a month or two. All new phones when released usually have some quality control and bugs. Also remember that the issues are blown up on here.
sweets55 said:
When you go to the store check it our really well in the store and when you get back to your car. Pretty sure you have 14 days. I have 30 days because of my discount on my account. If concerned about it wait a month or two. All new phones when released usually have some quality control and bugs. Also remember that the issues are blown up on here.
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Click to collapse
Unfortunately we do not have a 14 day return day policy over here (would love to have one though). They usually give it to you in the packaging and once its opened its usually your problem, but I'll try opening it the moment I get it at the store so they know it wasnt my fault - hopefully if it is defected they will exchange it. And yes I did think about waiting a couple of months, but the carrier im on is currently offering an extra 2gb data free per month if you get it soon so I'd rather not wait!
I think I will just get the edge and make sure its not defected before I leave the store!
Dont let 100 people on a forum decide the phone purchase for you. Fantastic phone, any issues will be ironed out soon, IM sure.
If worried, just buy at shop.
So far mine in great condition.
jmill75 said:
Dont let 100 people on a forum decide the phone purchase for you. Fantastic phone, any issues will be ironed out soon, IM sure.
Click to expand...
Click to collapse
I hope my phone's scratches and pink screen can be "ironed out soon"!
Regarding bending issues- this is why I recommend keeping your Hydraulic Presses and chainsaws in a different pocket from your Phone .
Williamharv said:
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
Click to expand...
Click to collapse
Hi, Let me assure you that if you read any forum on earth regarding any product manufactured you wouldn't make another purchase of ANYTHING, shoes, socks cars, hot water bottles, toasters etc.....
There WILL be lemons in all man made products. It is the nature of a forum where we come to generally moan and groan about what we buy. If you take it seriously or to heart you would never leave your house.
I am a complete certifiable tech junkie. I didn't need to go buy the SS6Edge. I still have a new IPhone 6, Sony Xperia Z2 and the Ultra. Not to mention a few others during the past year like the nexus 5. There have been stories about all of these devices, forums are full of negatives.
I have no doubt there will be S6 Edge lemons, there has to be in a production this size. Point is 99.5% will be fine. A tiny percentage will drive their owners to distraction, for me this came in the guise of an Asus Transformer some years ago. Considering the gear I purchase in a year though I really cant moan and you should buy what you desire with confidence. Buy from a decent retailer with a known reputation who will refund or replace IF a problem is found, now that is a genuine concern more so that what we buy but from where we buy it.
Such gear is not cheap. I am sincerely questioning my own sanity this evening after realising I have paid out 1100€ on a mobile phone, THAT worries me. :silly:
If you are of a nervous disposition keep well away from these forums or consider some facts. There have been sales of the iPhone 6 in the millions world wide and the bendgate silliness has proven to be just that, silly.
Please don't flame me if you are one of the genuine unfotunates to have bought a lemon BUT that is what they are, an exception to the rule.
Kind regards, Ryland
i have the edge i gold all seems good here little bit slack home button but i like a bit movement lol just to think i bet there has been a few million sold all ready of the s6 edge and about 2% of people are having problems which is not very many when ypu think about it
strikerdj2011 said:
i have the edge i gold all seems good here little bit slack home button but i like a bit movement lol just to think i bet there has been a few million sold all ready of the s6 edge and about 2% of people are having problems which is not very many when ypu think about it
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Click to collapse
Scratched screens and pink discoloration issue is far more than 2%!
demonwind said:
Scratched screens and pink discoloration issue is far more than 2%!
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Click to collapse
there is 1000s and 1000s of people who don't know what xda is or what its for just cause there is a few people on here with problems you think it means that there is loads lol there has been **** loads of the s6 edge sold but you just go of the minority that have posted about it notice how many people have not posted people only moan when some thing is wrong not when there device is fine
strikerdj2011 said:
there is 1000s and 1000s of people who don't know what xda is or what its for just cause there is a few people on here with problems you think it means that there is loads lol there has been **** loads of the s6 edge sold but you just go of the minority that have posted about it notice how many people have not posted people only moan when some thing is wrong not when there device is fine
Click to expand...
Click to collapse
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
demonwind said:
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
Click to expand...
Click to collapse
so lets say they sold one million for instance 2% is 20.000 units no way is there 20,000 people in that thread lol
and it seems to be affecting the black version and not the white or gold so that so it does sound plauseable that there 2% of over all sales of the handset not just on the colour could be a bit more than the 2% of the black handset sales could be closer to 10% as it is affecting black version and seems a bigger seller
demonwind said:
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
Click to expand...
Click to collapse
May I respectfully ask how and where you arrive at the number 2%?
Hey for those who have purchased a faulty mobile its not a joke, not at all BUT seeing as the unit was released in America on the 10th? in some European countries on the 17th I would suggest it would be absolutely impossible to arrive at any accurate figures regarding faulty devices.
There is wide spread shortage in Europe as Samsung Europe just cant get the stock to ship out to the stores.
I would like to know how you researched this figure of 2%? The importer in this country is in such disarray due to demand they don't even know yet accurate figures for sales especially returns.
Before I am accused of being some sort of Samsung fanboy I have only returned to Samsung after my last purchase of the Note 3, now how long ago was that? I went Sony also Apple. All three have threads on this very site full of scare stories and some genuine horrors.
May I suggest you don't use unsubstantiated guess work to support some theory that as yet cannot possibly be quantified or known.
Regards,
Ryland
Ryland Johnson said:
May I respectfully ask how and where you arrive at the number 2%?
Hey for those who have purchased a faulty mobile its not a joke, not at all BUT seeing as the unit was released in America on the 10th? in some European countries on the 17th I would suggest it would be absolutely impossible to arrive at any accurate figures regarding faulty devices.
There is wide spread shortage in Europe as Samsung Europe just cant get the stock to ship out to the stores.
I would like to know how you researched this figure of 2%? The importer in this country is in such disarray due to demand they don't even know yet accurate figures for sales especially returns.
Before I am accused of being some sort of Samsung fanboy I have only returned to Samsung after my last purchase of the Note 3, now how long ago was that? I went Sony also Apple. All three have threads on this very site full of scare stories and some genuine horrors.
May I suggest you don't use unsubstantiated guess work to support some theory that as yet cannot possibly be quantified or known.
Regards,
Ryland
Click to expand...
Click to collapse
I was quoting the 2% estimate from this post: http://forum.xda-developers.com/showpost.php?p=60203785&postcount=12
For the record, I don't believe it's 2%. Scratches is probably 30% and pink screen is probably 50%, but many won't notice it.
We have a poll for scratches, should start one for pink screen as well, and that's an issue with regular S6 too.
Related
First things first u'll notice this is my 1st post. I've been a constant Xda lurker since i got my xoom way back in March of last year. Finally decided to actually register (something i shouldve done a year ago).
Anyway onto my issue. I live in South Africa so if i were to upgrade to the S3, it would be the international variant. I currently own an iPhone 3gs, so almost any recent phone is an upgrade. I'm lucky enough to be able to choose the S3
The S3 in my eyes is without a doubt the best phone on the market. Theres just a few things i'm unsure of. Please answer whichever of the questions u feel u can Keep in mind that once i upgrade, i'll have to keep the S3 for 24 months (minimum).
1) Firstly, its the 1gb of RAM. i understand this is more than enough at this current moment but i'm worried that it will be insufficient within the next year. Would the S3 still be able to provide top tier performance in 24months?
2) The build quality seems to be an issue. I couldnt care less for the aesthetics of the actual device (i actually think it looks quite nice), but i've seen alot of posts about small drops resulting in completely cracked screens and other severe damage. Even with a cover, is the S3's build quality that bad?
THE MOST IMPORTANT QUESTION:
The first batch that the South african stores recieved were all white of course. I was wondering whether it would be worth me waiting 2 more weeks for the blue version to arrive. Not a matter of the appearence but rather the actual hardware. Theres countless threads about the 'pink tint' and 'ink sploges' on the screen. I was wondering if the blue variant may be less prone to this issue or is it a complete gamble regardless of whether i choose the white or blue
I understand i could find some of these answers by looking through the forum (and i have) but i would like some personal opinions directly relating to the questions i asked. Thanks for all your replies.
Ink splotches is a byproduct of the screen tech. EVERY model will have them
I do not drop my phones so I cannot comment on that, but I am willing to bet it would only crack the screen if it fell on a corner or side. I.E. if you are going to drop your phone, drop it face down or face up
1GB of RAM should be fine in two years considering apps will be able to be multi-threaded and be able to use the four cores more efficiently, coupled with the fact that Android manages RAM pretty well.
Whatever phone you choose, good luck and I hope you enjoy it
Hi there!
Regarding question 2:
I haven't dropped my SGS3 yet (and I don't plan to).
Call me silly but I have bought both a screen protector and a rear cover as well.
The phone is a quite a big investment so why not protect it the best you can? There are very rugged covers such as Otterbox and so on.
If you are really unlucky when (if) you drop your phone it can break, sure. Try to protect it with some cheap insurance (screen and rear cover) and you have done what you can.
It's a fantastic phone so don't hesitate to buy one just because you are worried about build quality. It's more or less up to you how careful you are with your shining new toy!
Good luck!
//Ohamn
Sent from my GT-I9300 using XDA
Thanks for the replies guys
Anybody else have any advice on the blue vs white question?
The white was released first in the UK and while I was desparate for the phone I held off for the blue.
I just felt that the white may show it's age sooner and need better keeping clean but that's just me. As for the actual hardware, I guess it's still a gamble whatever but I am completely happy with mine and no issues personally.
If you REALLY wanted to be absolutely sure you'd have to wait months really (and then your first point comes into play even more)
Olywa
mits101 said:
Thanks for the replies guys
Anybody else have any advice on the blue vs white question?
Click to expand...
Click to collapse
I seriously thought about buying the white one so that I didn't have to wait for the blue one. BUT, the white one is quite "iPhony" if you know what I mean! ;-)
I waited for two extra weeks for the pebble blue to come into the stores here in Sweden, and I don't regret waiting those extra weeks! In my opinion the blue one looks a littlebit more "sophisticated"!
But as always, it's just a matter of taste!
//Ohamn
Sent from my GT-I9300 using XDA
Hi mits101
I'm south African too.....
Just joined the site a few days ago as I'm contemplating going over to Android.
Very tempted.....
I am really intrigued as to how the S3 will stack up to my iPhone 4
Screen wise, sound wise and so forth
I do know that your iPhone 3gs screen will explode when it comes face to face with the Sammy, as far as ram goes I think it should be fine.
I would/will go for the blue one too though it's now Metallic Blue, I don't like the white look
You can upgrade at 20 or 22 months depending on your network (MTN 20 months)
unless it's changed (not sure Vodacom or Cell C)
@ sy573mx
Wow its great to see a fellow south African on these forums .
I've phoned most retailers and they have no idea when they'll be getting the blue version
Looks like I'm most probably going to get the white one. Well either way its gonna have a cover. I just really hope it doesnt have the pink tint.
Anybody know if there's a first and second batch of S3`s. Maybe the second batch will be less prone to the few display problems
galaxy s3 is the way to go, one of the best out and probably still would be for the next year.
ive seen a few threads on dropping their phone and the screen cracked and they cost about $300 to repair...
keep it safe and get a nice case that covers the screen.
android ftw!
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
my two cents
When you got the second sample and were still unhappy then it was masochistic to keep trying. You should have given up and ended the pain way before getting to the fifth device. Clearly it is not designed to the quality you require and most, if not all, of the samples were probably typical of the quality of everyone else's.
Crap is in the eye of the beholder. Many others, including myself, are not sensitive to the defects you point out. I don't care about an occasional reboot (which only happened in the first day for me), the light bleed, case cracking sounds, etc. Different people have different needs.
You were asking the support people to make the product right for you, which is probably impossible given that particular design. How do you expect them to behave? They certainly aren't going to say the nexus 10 is **** and they also can't say that you are wrong. The nexus 10 is not **** for most people and you are not wrong for wanting a particular level of quality.
To make a long story short you should walk away and spend your energy finding something better instead of banging your head against a lost cause.
+1 for "my two cents"
Well it took me forever to get a good one... Returns and repairs but its pretty good now.
Funny you praise the nexus 7 while cursing this one. I got 8 crap n7s in a row. Finding one without bleed and lifted screen is like finding a unicorn. The ones not plagued by screen issues are pretty cool... The same can be said for the n10.
Sent from my Nexus 4 using xda premium
boominski said:
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
Click to expand...
Click to collapse
Cool story
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
It is possible @boominski is a troll. Just saying.
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
Click to expand...
Click to collapse
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
I feel so sorry to the customer service handle your case.
Such customer shall be doing such job to learn the lesson.
Requesting 5 times changing was ridiculous. If 2nd change not fulfil your requirements. Stop continue and by just requested for full refund as it was known the thing never right nor matter how many times you change it.
It was great for your continue using back your satisfied iPad.
Think twice in future before repeating such hilarious attitude.
Idk, on one hand, if he really wanted the device, 5 tries at it doesn't seem too bad. On the other hand, if decent QC was actually existent, then so many replacements wouldn't have to be issued to find an "acceptable" device (for $400 I wouldn't deal with excessive screen bleed nor a creaky back either; luckily I have neither on my first device though).
So, it's either deal with the QC flaws on a $400 device, or annoy CS because of lack of QC. Maybe annoying them will actually make Google/Samsung do some better QC
As for the Apple part, I do agree it is kind of unnecessary. But then again if that's the tablet that works for him, then meh.
mchahn said:
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
Click to expand...
Click to collapse
Not trolling at all. Actually reading this on my Nexus 7 rather than my iPad. Android is so far ahead of iOS it feels like a backward step to have to use it. Was going to sell the thing if the Nexus 10 turned out right. Such a shame since the N10 pisses all over the iPad in every respect. Apart from the defective screen, obviously. I can overlook the creaks (put it in a case) and the light bleed (don't watch films in the dark).I can even overlook the WiFi and reboot issues, but an uneven screen is a deal breaker. I use my tablets primarily for reading, so yellow patches are highly distracting. And as for the Play Store staff: I have come across some who have been extremely helpful, but I've also been repeatedly given wrong information, lied to and messed about. The customer service is genuinely appalling. As for just giving in: it took me three exchanges to get a decent iPad (uneven screen again), so am not inclined to throw in the towel. What would make me happy? A reasonably uniform screen. I'm not looking for perfection. I know these are mass produced consumer products. But equally I see no reason to spend £300 on something sub-standard. If Google don't want me returning things then they should get their quality control sorted out. And yes - writing this has been cathartic.
Good bye
Sent from my Nexus 10 using Tapatalk HD
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
Click to expand...
Click to collapse
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
styckx said:
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
Click to expand...
Click to collapse
Which part of my post do you think is an exaggeration? The part where I said that I wasn't looking for perfection, could live with light bleed, wifi drop-outs and reboots, but drew the line at wanting a 'reasonably' even screen in terms of temperature and light distribution was a clue as to what I consider my 'goalposts' to be. My iPad isn't perfect: the screen is not 100% uniform and it has minor light bleed. My Nexus 7 isn't perfect: it has some light bleed, wifi drop-outs and the screen flicker issue. My Android phone isn't perfect: the screen is not 100% even. But are they acceptable? Yes. Because. even though consumer devices are not perfect, they are of a 'reasonable' quality.
That = 'goalposts'.
Why is that too hard for some people to understand?
Nothing in this world is perfection.
From all you write, you are finding for perfection but just not admit only.
Why life so hard? You can't be happy and satisfied forever as you are too towards for perfection. They is no such thing in this world!
this thing is sooo slugish and freezes after 4.2.2 update
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
The customer service representatives tell you to return it until you get one you are satisfied with. Not the other way around. They are quick to offer another RMA. I stopped after the second one had horrible light bleed because I didn't want to play THEIR game any more. I got a refund and got the hell out of the crappy RMA merry go round. I'm waiting to hear if they have fixed the quality control issues but sadly it still sounds like a crap shoot.
voodooevil said:
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
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Click to collapse
Really? for me after 4.2.2 I find the tablet is more responsiveness and battery life is improved - not sluggish at all. I have not had a reboot so far while using the tabet but did experience a few wifi drops (reconnected after a few seconds). Still trying to figure out where wifi drops happen as I'm running a Asus RT-N66U (with Tomato firmware).
I am running stock and lost root after the OTA upgrade. Have you tried a factory reset?
I genuinely can't believe that people see the need to RMA their N10 (or any device) due to the smallest things that they've found by specifically looking for them. Yes my N10 has light bleed and yes it did have problems with rebooting (before 4.2.2) but it doesn't bother me.
I would never use an LCD screen on full brightness in a dark room so will never notice the small amounts of light bleed it has. The reboots are a software issue that can be fixed by an update and are so infrequent that they are almost insignificant anyway. And a 'creaky back' definitely doesn't warrant getting the thing replaced; it's plastic so is bound to creak when you purposely flex it which you're not supposed to do.
Is anyone else shocked by the sheer number of people that will happily request multiple replacements because of the stupidest things and then wonder why the price increases or the customer service seems rushed? They've somehow got pay for all the testing, repackaging, restocking and reselling of these apparently 'defective' devices.
Been waiting for the green 64GB and when it finally in stock. I dont know if I dare to buy it and hopes for a 100% functions free without problems. After read about all the problems with: scratches, auto rotate, pink, lines, bubbles etc... Considering get the flat S6 instead, but also alot of problems with it!
Since Green 64GB are only in stock at 1 operator with 200US rebate and the operator have only 48H DOA time and makes it impossible to exchange multiple times limit. If hardware defects out of the box, can call it in and make 1 time exhange, but after that time limits will expire and that makes me really hesitate to ordering it online.
Does anyone really got a fully functional S6 Edge without any hardware based problems at all? Software buggs, I can live with and wait for update to fix it. But hardware defects cant do anything about it.
So, order it now and hopes for the best? Or wait for new batches and hopes Samsung to sort all problems out?
Got the Gold Platinum one 64GB Made in Vietnam(09/04/15) and i have absolutely NO hardware defects it is perfect, I can't say much about the rotation issue as i decided to rather charge my device wirelessly for the time being until Samsung gives an official statement whether it is indeed the Fast charger causing the issue or not, but the other thing are perfect besides a software issue of aggressive RAM management which allegedly Samsung is busy working out a fix for it and I haven't been getting good battery life when my phone is idle but that's Google Play services, hopefully an update will fix this drain also
dt33 said:
Been waiting for the green 64GB and when it finally in stock. I dont know if I dare to buy it and hopes for a 100% functions free without problems. After read about all the problems with: scratches, auto rotate, pink, lines, bubbles etc... Considering get the flat S6 instead, but also alot of problems with it!
Since Green 64GB are only in stock at 1 operator with 200US rebate and the operator have only 48H DOA time and makes it impossible to exchange multiple times limit. If hardware defects out of the box, can call it in and make 1 time exhange, but after that time limits will expire and that makes me really hesitate to ordering it online.
Does anyone really got a fully functional S6 Edge without any hardware based problems at all? Software buggs, I can live with and wait for update to fix it. But hardware defects cant do anything about it.
So, order it now and hopes for the best? Or wait for new batches and hopes Samsung to sort all problems out?
Click to expand...
Click to collapse
i don't know why you would really ask this question just because a few people have had these defects but there has been millions shipped to retailers and networks people only moan when they have defects what about the millions that haven't if you really have to ask that question you should just stick to the boring standard s6 and let us enjoy the better s6 edge
strikerdj2011 said:
i don't know why you would really ask this question just because a few people have had these defects but there has been millions shipped to retailers and networks people only moan when they have defects what about the millions that haven't if you really have to ask that question you should just stick to the boring standard s6 and let us enjoy the better s6 edge
Click to expand...
Click to collapse
I dont see this as few peoples and more widespread globally. If u pay so much money and cant exchange until got one without defects. Im sure all want to know, what they are getting in before buy. Counting all multiple replcements units and peoples that doesnt visit forums. Im sure it just than few.
If I got same opportunity to exchange unitl get a fully working unit and wont bother to ask it here.
dt33 said:
I dont see this as few peoples and more widespread globally. If u pay so much money and cant exchange until got one without defects. Im sure all want to know, what they are getting in before buy. Counting all multiple replcements units and peoples that doesnt visit forums. Im sure it just than few.
If I got same opportunity to exchange unitl get a fully working unit and wont bother to ask it here.
Click to expand...
Click to collapse
don't get me wrong it wasn't getting personal its just we see these threads pop up all the time most of my friends have the edge me also and not one of us had a defect people are to picky for the slightest thing i was just giving my opinion that's all half the stuff people notice dont notice it till some pops up on here and says oh i have this then that sends people in to melt down looking for the same problems the s6 edge is better than the standard in my opinion held them both and chose the edge
Dont understand all this hypes about premium quality. Was at store today and tested out the both. Maybe its just me, but I dont feel any premium quality about them, I like mine Note 2 is much more comfortable to hold on, both was flawless and no scratches, autorotate, pink whatever. But damn store didnt offer any exhange if the box is opened and didnt let me either open the box directly to inspect before buy. Gonna wait until June before decide, since a store offer 30 days exchanges, even used it.
The purpose is to start this thread is people can post when they got their replacement? what type of problems they facing during replacement. Try and include the following.
Carrier?
Any difference in the boxes?
Store or via mail?
Location? (city / state)
Note 7 owners have a few different options when it comes to the recalled Note 7. Here's what you need to know about How to replace Samsung Galaxy Note 7
Thanks!
VZW
Black square back of box
Store
09/21
North central CT
Sent from my SM-N930V using Tapatalk
Samsung Canada preorder
Black printed square on new box
Registered on the exchange site the morning it opened.
Mailed to home address, received on the 15th.
Sent from my SM-N930W8 using Tapatalk
jmitr said:
Mailed to home address, received on the 15th.
Sent from my SM-N930W8 using Tapatalk
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Click to collapse
Congrats :good: . Enjoy your handset.
Note7 replacement devices still at risk of overheating eported to a local television news network. The exact amount of complaints submitted to Samsung remains unknown. Do you guys found this problem in your exchanged device or not ?
Allen_Jolynn0 said:
Note7 replacement devices still at risk of overheating eported to a local television news network. The exact amount of complaints submitted to Samsung remains unknown. Do you guys found this problem in your exchanged device or not ?
Click to expand...
Click to collapse
same question here, expecting mine tomorrow but a bit worried now after CNN News report this morning!!!
looks like this product has endless issues
any one of you guys who received replacement already experienced any sort of issues Battery, Overheat, boot-loop ....etc ?
please share your feedback
Thanks
The few affected models are being sold in Asia. My new US phone is fine.
Sent from my SM-N930V using Tapatalk
No reason for replacement, many news its fake..no prove for burning, so im not change my note7, 26 cases exploding its liar from some people needed fast money from sue samsung
pure BS about the problems with exchanged devices, they are even reporting a case of a note 2 burning!
I received my replacement in the mail on the 15th. It's been fine, other than the occasional stutter and lag. Stupid SD820.
The heat is on the charger this time. Even when fast charging feature is disabled. I'd expect the charger to get warm. Though my Note7 has already been replaced and firmware updated, I still disable fast charging to keep the battery from stress.
Boy Bisaya said:
I still disable fast charging to keep the battery from stress.
Click to expand...
Click to collapse
That's a good technique :good:
ac-milan said:
same question here, expecting mine tomorrow but a bit worried now after CNN News report this morning!!!
looks like this product has endless issues
any one of you guys who received replacement already experienced any sort of issues Battery, Overheat, boot-loop ....etc ?
please share your feedback
Thanks
Click to expand...
Click to collapse
No, aside from the (still relatively small) number of fire incidents that has since been resolved with the recall, this product has no more issues than ANY other phone. It just has endless dumb journalists who jump on the hype bandwagon reporting anything that might just connect the story to a Samsung device, blowing it completely out of proportion just to get viewers/readers/clicks. All that achieves is endless knee jerk reactions from the ignorant authorities and technology illiterate public.
Even on XDA people generally come here to vent frustration about either hardware/software issues on their particular device (that's every phone XDA caters for) or to complain about a manufacturer of said device. Giving the impression that their phone is just a complete failure.
Stop worrying about news reports, enjoy your phone. In the very unlikely event you get a dud, get it replaced or refunded. Importantly, come back here and let people know how great it is! It's an awesome phone!
Eventually all this BS scare mongering will die down and we can put it behind us.
Sent from my SM-N930F using Tapatalk
apprentice said:
No, aside from the (still relatively small) number of fire incidents that has since been resolved with the recall, this product has no more issues than ANY other phone. It just has endless dumb journalists who jump on the hype bandwagon reporting anything that might just connect the story to a Samsung device, blowing it completely out of proportion just to get viewers/readers/clicks. All that achieves is endless knee jerk reactions from the ignorant authorities and technology illiterate public.
Even on XDA people generally come here to vent frustration about either hardware/software issues on their particular device (that's every phone XDA caters for) or to complain about a manufacturer of said device. Giving the impression that their phone is just a complete failure.
Stop worrying about news reports, enjoy your phone. In the very unlikely event you get a dud, get it replaced or refunded. Importantly, come back here and let people know how great it is! It's an awesome phone!
Eventually all this BS scare mongering will die down and we can put it behind us.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Here, here!
It is a shame, this amazing device will not get to people who could have had a great Smartphone. But this means the next Note will really be worth waiting for. The Note 7 will be the first device that my wife and I both have, she asked for it when she saw what you can do with the S Pen and digital paint.
Got my replacement today. Can't find the display scaling option in the updated firmware for the life of me.
Sent from my SM-N930F using Tapatalk
hackdrag0n said:
Got my replacement today. Can't find the display scaling option in the updated firmware for the life of me.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
check it under settings>display>resolution.
molanjami said:
check it under settings>display>resolution.
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Click to collapse
I'm sure there used to be an option for changing dpi, the same as what nougat has.
Sent from my SM-N930F using Tapatalk
may be you are right
According to sammobile Galaxy Note 7 sales in Europe will be resumed on October 28.
According to mashable You can now use the Samsung Galaxy Note7 on planes in India.
Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
Sorry, but assume makes an ass out of u and me. I'm happy with my Note.
Sent from my SM-N930T using Tapatalk
It's wait and see what Samsung will do.
This phone is worthless now even with the replacement units. The shops won't buy it used.
Sent from my SM-N930F using Tapatalk
I think the problems with the V2 are overblown and they have not been fully investigated. Suspiciously, some owners of faulty devices won't give them to Samsung for inspection. But rumour of production being halted is worrying. I'll not hand in my device. Best smartphone I ever owner.
Sent from my SM-N9300 using XDA-Developers mobile app
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
cristy78 said:
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
Click to expand...
Click to collapse
My fall back is to get the dual SIM one plus three. Relatively cheap and can use on aeroplanes. Keep Note 7 for other activities.
koppee1 said:
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Click to expand...
Click to collapse
Sent from my SM-N9300 using XDA-Developers mobile app
I will still keep my note 7, this is the best phone I can get in the current market~
Hope Samsung can totally solve this problem.... Note 7 was a nice phone overall...
Sent from my SM-N930F using Tapatalk
I owned "v1" for 45 day (from Aug 17th to Oct 1st ), daily charge, no issue at all.
I own "v2" for 9 days now (from Oct 1st), still no issue with daily charge. not even slight warming.
I am not sure if my rational is valid, but once the device go through a dozen or so complete power cycle, there is properly nothing wrong with the battery , since it's a manufacturing defect, it should be caught early if it exist.
And I do believe it's a manufacturing defect as opposed to a defect by design, because if it was by design most likely there will be a lot more cases than a dozen out of millions.
If you are concerned about your device, I guess for now just disable the fast charging and only charge it to 80% or so.
unholydoragon said:
Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
Click to expand...
Click to collapse
Are you sure US carriers will let you trade it in at anytime ? Because I want to get the iPhone 7 plus but verizon won't ship till late November.. will they let me keep it till then or is there a window to return my note 7? It is also leased will they reimburse the payments and tax that i paid? Seems so complicating
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
spridell said:
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
Click to expand...
Click to collapse
Not giving up my Note 7
ilordvader said:
Not giving up my Note 7
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Click to collapse
That's not a wise move.
http://www.samsung.com/us/note7recall/
Samsung Kills Off Galaxy Note 7 Smartphone...Sorry to say...So Long...Goodbye!
http://www.nytimes.com/2016/10/12/business/international/samsung-galaxy-note7-terminated.html?_r=0
Some real brilliant mouths out there are saying Sammy should kill the Note line all together..I think that's a bad mistake because that's Samsungs Flagship that battles the Iphone juggernaut and I will forever be pissed off if I cant have my Sammy Note device!
I do feel that this totally sucks ..I love the phone and have the V2
I have ordered the Pixel XL but it simply doesn't have the capabilities of the Note 7 so I am in a pickle I guess I can keep it till the G8 comes out but I sure hate to think Ill have to eat $928 in the long run and "YES" I was thinking while in bed late night....what if all of a sudden I smell smoke ??
For those of us that switched carriers and don't have a backup phone, this kind of leaves us in an inconvenient position. Samsung should at least give us a loaner phone until we decide the phone we want if they want us to return the note 7. For now, using the note 7 as a loaner device is more rational than returning it and buying a phone that we are not content with.
Also, make sure to not bring the Note 7 on the plane! That is one place that can have tragic consequences not worth the risk.
There will be some collectors and last few pieces will go for double the price
californiarailroader said:
That's not a wise move.
http://www.samsung.com/us/note7recall/
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Click to collapse
All these problems are only in USA
here in dubai my replacement works fine :fingers-crossed:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
PhoenixJedi said:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
Click to expand...
Click to collapse
2.5 million units sold.
35 reported cases when Samsung announced the first exchange. There could be more in between.
And the final nail was 6 cases in as many days, all replacement units in the US alone.
I am also very reluctant to return my Note 7. But Samsung themselevs can't figure out what's actually causing it to blow up. The incidents appear to be very spontaneous and random. Even when the unit is turned off or not charging.
I am also not sure if I should take the risk and keep it. I know, officially and legally, we've already been advised to shut it off and not use it. So any damages or injuries from here is purely at our own risk.
Samsung could continue with their investigations. Question is, if they finally figure out what went wrong, will they refurbish it and continue supporting the device for diehards like us? Or will they just take this lesson and apply it to the next model?
There is also a possibility that Samsung could release a firmware to cripple the phone entirely. They managed to limit the charging to 60/80%, they can do far worse.
Too many questions, so little answers.