Related
I'm thinking of getting a GT and have done some research here and other sites. The more I read the more worried I'm becoming whether buying a GT is really a good idea.
My main concerns are the screen issues, newton rings, moisture under the screen, oil slicks, shaky or flickering screen, device not turning on or charging properly, etc.
As with all forums, it's always the problems that get highlighted so I'm finding it difficult to gauge how wide spread these problems are, i.e. do they only affect 1% of the GTs or is it more like 30%? Do Samsung acknowledge there is a screen problem?
I'd like some candid advice from owners whether they are completely happy with their GT and whether they would buy one again if they were buying now?
If it makes any difference I'd be buying the 16GB WiFi only model from the UK.
I am very happy with my wifi galaxy tab10.1. In my opinion this is the best tablet currently available in market.
And I would advice any of my friends to buy this only at this moment.
Regarding newton rings : its acknowledged by Samsung UK and is present in the FAQ system of their website
http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup.jsp?cdsite=uk&seq=408522
Sent from my GT-P7510
I really like my tab, and haven't really had any problems. However, I did get some moisture under the screen after I left it laying outside on a hot day, but I just stuck it in the freezer and it went away .
Now, the decision of whether to get a GT... The main downfall is no external sd card (although this may not bother you). It's very thin, light, and looks good (+), but doesn't have the ports (like hdmi or usb) that other HC tabs have now (-). And, it's a bit more expensive than say a transformer, so you should take that into account too. My best advice would be to go somewhere like bestbuy and test them all out, then buy one on Amazon (generally cheaper).
Thanks for the replies guys. I'm not too bothered about the lack of external connections as the tab will mainly be used for some web browsing and the odd e-mail. I do however want to root it.
I did also consider the Transformer but the newer serial numbers haven't been successfully rooted yet. TBH, if it was rooted I would probably go for the transformer as it's ~€100 cheaper than the GT and already has the HC3.2 upgrade.
I've had a play with both and liked both. I preferred the GT's physical aspects (size and weight) and am familiar with TW as I have a GS2 so it's my first choice.
My main issues are the screen problems. Would you say the problem exists in all GTs (i.e. design flaw) but only manifests themselves when exposed to higher temperatures or is it something that is affecting only a batch of devices (i.e. manufacturing flaw)? I know that's probably difficult to answer but I'd like to hear opinions none the less.
sunseaker said:
Thanks for the replies guys. I'm not too bothered about the lack of external connections as the tab will mainly be used for some web browsing and the odd e-mail. I do however want to root it.
I did also consider the Transformer but the newer serial numbers haven't been successfully rooted yet. TBH, if it was rooted I would probably go for the transformer as it's ~€100 cheaper than the GT and already has the HC3.2 upgrade.
I've had a play with both and liked both. I preferred the GT's physical aspects (size and weight) and am familiar with TW as I have a GS2 so it's my first choice.
My main issues are the screen problems. Would you say the problem exists in all GTs (i.e. design flaw) but only manifests themselves when exposed to higher temperatures or is it something that is affecting only a batch of devices (i.e. manufacturing flaw)? I know that's probably difficult to answer but I'd like to hear opinions none the less.
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Read the last 10 pages or more to get answers to some of your questions :
http://forum.xda-developers.com/showthread.php?t=1130230
Sent from my GT-P7510
ansonantonym said:
Read the last 10 pages or more to get answers to some of your questions :
http://forum.xda-developers.com/showthread.php?t=1130230
Sent from my GT-P7510
Click to expand...
Click to collapse
Thanks for the link. Well judging from that poll the problem seems to affect more than 50% of those that voted. It's not completely clear whether the problem has been fully resolved either. I've asked on that thread for people with screen replacements to say if the new screens have resolved the problem.
I would say i'm a basic user of my tab...i haven't rooted it as no idea how to go about doing that.
Overall for what I wanted it for, it's exceeded my expectations. I haven't encountered any issues with newton rings (touch wood) not lagging.
I have the 32gb wifi only version and I would suggest this is the optimum size. I feel the 16gb would be way too small.
Download dice player or another as this will play most files thrown at it. Also pay for the HDMI and USB adaptor to be able to watch on your TV or to transfer files. I've found this the easiest way to get files onto the tab rather than messing with Kies (don't go there) or using wifi explore options.
I wanted a tab for on the go, watching movies that i've downloaded without the need to convert (as with ipad). For this reason, it's a great tab, light and widescreen! Nice widgets and can customise the home screen. I'm sure I could get more use out of it, but I've come from apple products so new to android.
With the release of the TF2 coming nov 9th I'd definitely wait for that. If the Tegra 3 can run 1080p smoothly I'm making the switch over.
i have the 16gb metallic grey for 3 weeks now. I live in canada, i work as a real estate broker and am using the tab a lot, especially outside.
Here is fall season, temperatures are getting colder. I didnt have any problems with my screen. I really like my tab.
At first, i wanted to wait for TF2, but since they never said the exact date it would be release and that i was waiting since august, i bought the Galaxy 10.1 and i have nothing bad to say.
The only thing (as stated by others) the lack of sd/usb/hdmi slot turn me down a bit but u can fix that easy with thoses 2 : http://www.amazon.ca/Samsung-Galaxy...GY7Y/ref=sr_1_7?ie=UTF8&qid=1320212663&sr=8-7
and http://www.samsung.com/ca/consumer/...etail&subsubtype=others-multimedia&returnurl=
I'd wait if I was you. The GT10 is not perfect. Sometimes they have defects (gasp!). And then when you call customer service--they don't even speak the same language and they ask you questions! Can you imagine being asked questions! It's terrible! It's like they're saying "I hate your stupid face." when they ask you to "press the power button and tell me what happens." And performance? Well, it's good, but as soon as something new comes out it will totally suck. Like "wow, how did I ever use that" sucking. It will be abysmally bad! Everyone will laugh at you.
At some point, they will make a perfect piece of technology, then you won't need to ask because it will be perfect. Also, I think you should wait to breathe until the air is perfect. Hold your breath and I will tell you when it's time to breathe.
slack04 said:
I'd wait if I was you. The GT10 is not perfect. Sometimes they have defects (gasp!). And then when you call customer service--they don't even speak the same language and they ask you questions! Can you imagine being asked questions! It's terrible! It's like they're saying "I hate your stupid face." when they ask you to "press the power button and tell me what happens." And performance? Well, it's good, but as soon as something new comes out it will totally suck. Like "wow, how did I ever use that" sucking. It will be abysmally bad! Everyone will laugh at you.
At some point, they will make a perfect piece of technology, then you won't need to ask because it will be perfect. Also, I think you should wait to breathe until the air is perfect. Hold your breath and I will tell you when it's time to breathe.
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Oh wow that's very helpful and original.
I don't have 500 bucks to throw at a device that may have a design flaw nor the time to chase around getting it repaired because of persistent problems and so was trying to gauge the reliability of the device and extent of any problems.
You obviously have too much time if you can write all that dribble. If you don't like the topic don't read it.
slack04 said:
I'd wait if I was you. The GT10 is not perfect. Sometimes they have defects (gasp!). And then when you call customer service--they don't even speak the same language and they ask you questions! Can you imagine being asked questions! It's terrible! It's like they're saying "I hate your stupid face." when they ask you to "press the power button and tell me what happens." And performance? Well, it's good, but as soon as something new comes out it will totally suck. Like "wow, how did I ever use that" sucking. It will be abysmally bad! Everyone will laugh at you.
At some point, they will make a perfect piece of technology, then you won't need to ask because it will be perfect. Also, I think you should wait to breathe until the air is perfect. Hold your breath and I will tell you when it's time to breathe.
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Click to collapse
Dude, there will always be something better coming out, if he wait for that "perfect" product, well he will never buy something.
I didnt want to spoil my money either. Here in canada, with a 3yr sim card data plan, i got a discount and my tab cost me 350$.
Before taking my decision, I've looked at almost all review on the web, went to stores and played with all the tabs.
At the end, it will be a personnal decision. Think about ur needs, no product is perfect, it might defect, thats why u get a warranty when u buy it. For me that was another reason not to buy online, just in case i need service on the tab.
Now for the reliability, since we live in differents parts of the world, i guess nobody can give you a 100% advice about it.
For my two cents, I love my Tab, think it is definitely with getting the 32 GB version, and was unlucky enough to have a problem with the charging connecter breaking. I bought it on Craigslist like-new, but didn't have a receipt. I called Samsung in the middle of the night (24 hour support), and was able to get everything taken care of. It took five minutes, at 1 am Pacific time, speaking to someone with an American accent. They sent me a return label, so I didn't pay a penny to get it repaired, even without proof of purchase. Got it back today, two weeks later. Impressive.
I've got to say, I work with a fair amount of tech support for my job as an audio engineer, and am always amazed with how much better support I get from dealing with companies like Allen & Heath through my work, because we have pro accounts with them all. Samsung was nearly on par with them. That's saying something if you ask me.
Sent from my SPH-D710 using XDA App
Bought the 3G 16 GB version and love it.
The USB adaptor was included free in the box.
This beauty is the next best thing after my wife and kid
16 GB is more than enough, as USB works fine, and if you need extra space there is always the GoFlex Satellite with 500 GB. I think buying 32 GB does not make any sense.
Got also the Logitech Tablet Keyboard for Android 3.0+ and together with the tab it's a killer combo
So if you are really interested in getting a tab, I would go all out for it
Ok, kinda stupid question, but here it goes:
I have played around with the black version of 10.1 16GB 3g version and the back plastic has a somewhat "rubbery feel". What I want to know is whether the white one has the same feeling or it is glossy and "shiny"... Well Iam ordering tomorrow and want to know please! Thanks!
I was going to make my own thread regarding the GT10.1 before buying one, but thought I would just post it in here:
My question is currently from what I know with stock you have to use Kies to transfer data/backup. With a custom ROM does still happen or can I just use it as a mass storage like all android phones?
I planned on getting a 32gb, but don't know if that is the smart choice. With all kinds of cloud and online storage is 32gb even needed? I know it has no expansion on the device itself.
Lastly, one of my reasons for getting a tablet is for reading all my ebooks and especially PDFs, how well do these look on the 10.1?
Panos_dm said:
Ok, kinda stupid question, but here it goes:
I have played around with the black version of 10.1 16GB 3g version and the back plastic has a somewhat "rubbery feel". What I want to know is whether the white one has the same feeling or it is glossy and "shiny"... Well Iam ordering tomorrow and want to know please! Thanks!
Click to expand...
Click to collapse
Its glossy and shiny in US
Sent from my GT-P7510
AODfan said:
I was going to make my own thread regarding the GT10.1 before buying one, but thought I would just post it in here:
My question is currently from what I know with stock you have to use Kies to transfer data/backup. With a custom ROM does still happen or can I just use it as a mass storage like all android phones?
Click to expand...
Click to collapse
Since the source hasn't been released, the roms aren't exactly custom but modified stock ones. (Please correct me if I'm wrong). So they work with kies.
@ansonantonym: thanks
sent from my CM7 nokia 3210
Panos_dm said:
Since the source hasn't been released, the roms aren't exactly custom but modified stock ones. (Please correct me if I'm wrong). So they work with kies.
@ansonantonym: thanks
sent from my CM7 nokia 3210
Click to expand...
Click to collapse
So, basically all the owners of a Galaxy Tab have to go the route of Kies to do any kind of data transfer(From PC). Fun.
AODfan said:
So, basically all the owners of a Galaxy Tab have to go the route of Kies to do any kind of data transfer(From PC). Fun.
Click to expand...
Click to collapse
Well, if indeed I am correct, yes. BUT you can also use dropbox or sent an email to the account that is linked to the tab containing the data. And there is always the option of buying the USB adaptor... Ok I admit that as far as connectivity is concerned, Samsung behaves like Apple but imo what sucks about Apple is not the hardware but the software.
Off topic:
Lets hope that Samsung delivers ICS as well, thus giving us Apple like support!
sent from my CM7 nokia 3210
I ordered my TF201 32GB from Office Depot and received it in early January. Unboxed it, turned it on, installed some apps etc. then left charging overnight. Next morning noticed unit was not charged and down to 25% or so. Used another outlet but no improvement. Then froze the power unit as suggested in the forum. Called Asus Technical Support and troubleshooted the unit. CSR convinced it was the unit itself; asked me to ship unit to Texas facility (at my dime of course). 2 weeks later unit was shipped back (took 9 days since it was Fedex Ground from CA to NY!).
Unboxed unit and noticed that battery at 5%! Plugged in and... Nothing. Not charging!! Called ASUS - probably same idiot with whom I spoke the first time. Asked me to ship it back (on my dime) again to Texas but different RMA! Had no explanation as to why the RMA number should be different but I guess whoever they outsourced repairs to does not want to report to ASUS that they did not fix an issue the first time..CSR told me to only ship unit AGAIN. I challenged him that it may makse sense because, god forbid, it may be charger at fault! He said "ok" ship it back too.. thank you very kind of you to keep an open mind MR. ASUS CSR... I also mentioned that it seems unfair I pay for shipping again... so he sent me a Fedex label.. ground of course so 3-4 days to Texas (no ground pick up on weekends) and then another few days for the geniuses at whoever does the repair to figure it out and another 5-6 days to ship back.. so all in all 6 weeks since purchase and I have not used my Prime.. I had bought my wife an ASUS UX21 since she travels a lot for work but I returned it to Amazon for a refund within the 30 day window.. had to pay a fee to return but hey probably saved her (and me) a lot of aggravation.. her Toshiba ultrabook is working just fine thank you very much. Totally frustrated by idiots at ASUS. I cancelled the dock purchase at Office Depot too. As much as I do not like Apple products at least you can find an Apple Store everywhere and get a replacement and/or a technician to take a look and troubleshoot.. and iPads cost the same as a PRIME.. I am done with Asus.. once this is fixed it goes on Craigslist or eBay. Not sure what else I'll get.. anyone want to order my ASUS? It will be cheap.. once I get it back.
This reminds me of an experience we had with an Asus RMA, it was one of their eeePC models (back when they were the hot thing to get). We had to send the device back a total of three or four times before the issue was finally properly repaired. Asus can be kinda poor when it comes to some more obscure RMA situations, I totally understand your frustration.
Sent from my Transformer Prime TF201 using xda premium
Sounds completely understandable on your stance. Unacceptable customer service. Damn Asus, is the RMA place really that bad. Not all are bad experiences but there's been too many bad stories popping up lately. Good luck on choosing new device. As much as i like my Prime, if I had to go through what some people have, I'd give up on them also.
@OP
Why didn't you take it back to Office Depot in the first place? That's why retailers exist, to deal with the customer.
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
slef2003 said:
Have I read this right? You have a perfectly fine functioning tfp, but are returning it because others have had bad experiences, and you have heard too many stories!
This sounds like you give more credence to other peeps woes rather than go by your own
Experiences. I had better not mention all the negative stories I have heard about the galaxy tab as I would hate to ruin your enjoyment of that tablet!!!
What
Is wrong with enjoying the ..perfect tfp that you have? Remember that peeps are far more likely to moan than praise, for every negative issue on this board there are many many more happy punters who have not posted anything anywhere
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Click to collapse
Yes...you heard it right. I previously had the Galaxy Tab and was fairly happy with it's performance (sans ICS). Really wanted to try the TFP...so I returned the GT and got one to try myself even with all of the negativity expressed here. While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts. Sure, the TFP is newer technology than the GT....perhaps I'm just not willing to be one of their beta testers. The GT has been out long enough now to iron out a lot of the wrinkles...plus, ICS is still to come which will almost certainly improve performance.
I'm not slamming the TFP...just wasn't impressed enough with it over the GT to risk being subjected to Asus' tech support should that have been required.
senatorxmg said:
My 14-day return window is up today. I'm bringing back the TFP.
Even though I've had no problems with mine, I've heard too many stories like this. Too much negativity surrounding this device to allow me to enjoy it. I will downgrade my specs requirement and will go with the Samsung Galaxy Tab 10.1.
Click to expand...
Click to collapse
Really,
Yours works but you're going to return it because other people have had issues?
Well.. I love my current Prime and I'm waiting on my second to get here next week along with my dock!
Newegg won't even accept my return because the serial number sticker next to the charging port is gone....
They don't care to turn it on and check the serial in settings to match it with the box and warranty papers.
Looks like a lot of us have had bad experiences because of this tablet. I'm waiting for the TF700T but I might be going with another company.
senatorxmg said:
While I encountered no real issues myself...I couldn't help think about whether or not the TFP would become but a blip on the radar for ASUS support and dev efforts..
Click to expand...
Click to collapse
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
I had a wonderful experience with them. with a new working Prime delivered before I sent mine back.
But then again, I didnt demand a fix or talk like a privileged anus.
demandarin said:
THIS^^^is a follower. Worried too much about what others are thinkn instead of making decisions based on hour own thinking. PLUS the comment about not sure about further Asus support or developement is ignorant at the least. ASUS has been constantly pumping out updates. Name one other company who released as many OTA updates as the Prime received. WE had ICS. We had root already out the box basically. We Had overclock in less than a month. We had Ubuntu n Linux n other flavors lf it already n less than a month. We already have extra drivers n such being added by dev. In less than a month. We already have root for ICS. We already have some minor theming going on. All this without even having bootunlocker tool yet. For you to make such a statement is kinda disrespect to hard work developers have been doing already here. Name another tablet as new as this one thst had so many things developement wise in its first month of existence. You forgetting its still barely over a month since people first started receiving their primes.
I COULD CARE less you returned it, that's your right to. But your reasoning is plain silly. You said although my prime runs perfect, I got frustrated at seeing all the negative stuff surrounding it. DO you know how many of us had our devices way before you n been dealing with all negative stuff? My prime works great also but not gonna return just because someone else dislikes theirs. Sounds like someone needs their hand held when choosing tablet or making any major decisions. GOOD THING THE other poster didn't mention horror stories he heard about the Galaxy tab or you might just throw a hissy fit.
DONT mean to sound harsh but JUST saying....it would be different if you were like OK I'm returning it because it performed poorly for me. Or I had a personal bad experience with Asus support. Not, well ima return it because Tom,****,n Jane dont like theirs...lmfao
Well good luck with new device anyways.
Click to expand...
Click to collapse
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
demandarin said:
Easy as you are right. That is what i said n still feel the same. I ran by serial number by Gary n he told me it was from an early batch n someone would call me. Ill easily take the new hardware revision over older one. Especially if it might mean might GPS might finally work. I never said "I want them to repair mines". Plus although no dropped signals or anything, wifi signal still fluctuates alot. SO if older hardware was never really meant to be shipped out then people on older batch entitled to the upgrade, or sorts. I did pay for this device, Cash, and I do have a warranty. I never had an issue like others been posting. SO ILL TAKE THE MINI UPGRADE IF OFFERED. That's all. Plus from hearing the horror stories from returns like guy with device smashed, I'm not sure if I would even send mines in yet. Especially since overall having no problems. GPS aside. Remember, they are people out there that have GPS working to some extent one way or another. I having seen a lock yet, although I never tried for more than 5 mins n was indoors everytime. I haven't taken my prime outdoors yet. Plus based on my date of final purchase 12/22 I'd be entitled to any possible hardware fixes for GPS since mine is clearly shown to be purchased before they took GPS spec down.
Click to expand...
Click to collapse
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
HB861 said:
.. and iPads cost the same as a PRIME...
Click to expand...
Click to collapse
Actually iPad's are $120 more.
received it in early January. so all in all 6 weeks since purchase and I have not used my Prime..
My question is how you figure 6 weeks? How many weeks are there in January if today is the 28th?
On a serious note, why not try to find a charger from Frys or OD or Staples. The ones for the OG TF 101 work and determine if the problem is the charger or not?
senatorxmg said:
Thanks...a follower? At least you didn't call me a fanboy. ;-)
I care about my investment and how I feel about it. It's all speculation right now as to how much develpment will occur for the tfp at this point...guess I'm just bowing out as I don't wish to be part of the guessing. I do know the Galaxy Tab has been rewarded.
As far as me not experiencing any earth-crushing issues, I'd say that's true. However, I'm sitting here inside my home typing away on my GalaxyTab with a lock on 8 satellites. And wifi range is excellent EVERYWHERE in my home (and I am talking about a significant difference)...I now get my expected 22-24Mbps down from anywhere in my house whereas before would only achieve these speeds right beside my router and would get 4-6Mbps down further away. Still useable...but pale in comparison to the speeds I get with the GT.
I tested both the TFP and the GT within a month period....I feel better with the sammy and went back to it. How is that being a follower? I tried both extensibly for myself to arrive at a decision I felt comfortable with. As far as the negativity being a factor in my decision...hell yeah. Why shouldn't it be? Had I not been offered the chance to return the TFP easily, I never would have bought it based on what I've read here...some would say that's part of the research done when considering a purchase. After testing it out, I wasn't blown away...for my needs, there was nothing that the GT couldn't do just as well plus with gps and wifi working much better. For sure, it only has 2 cores...maybe I'm good with that.
I do hope everyone feels good about their purchase. I didn't and did the logical thing.
Heck...looks like you'd opt for a fully functional tablet, too. Guess you're just braver than I to wait around for Asus to fix it for you...although, it appears you may be somewhat skeptical of their customer service yourself? ;-)
***Sent from my Samsung Galaxy Tab 10.1***
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Click to collapse
OK, completely understandable then. I see where you really coming from from this post.
As far as your second quote,I'm not really waiting for anything. I was just told my device is one of early one built. Device still works great but if I'm offered an opportunity to upgrade it to newer parts, then why wouldn't I. Lol. It'll make it even better, I would hope. I still love this device and has done everything I've asked of it n more. Only complaint I would have is GPS. I know that's very important to some people and deciding factor whether to keep it or not. For me, its no big deal. Everything is great aside from GPS. Just thankful I don't have issues some others been describing. Kinda makes it hard to believe when your device working so well. But its a given.
One thing though, Asus better step their game up with the quickness. I have a feeling if they don't address the possible issues on prime, their new upgrade model will be a fail LR do worse. As Prime n t-700 basically share all the same internal components. It'll be in Asus best interest to attack these issues head on. ASUS Losing people everyday. They gaining also but still. People with issues want to keep device but won't since some are riddled with issues. Can't be mad for someone wanting to return a device that's not working properly for them.
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
my two cents
When you got the second sample and were still unhappy then it was masochistic to keep trying. You should have given up and ended the pain way before getting to the fifth device. Clearly it is not designed to the quality you require and most, if not all, of the samples were probably typical of the quality of everyone else's.
Crap is in the eye of the beholder. Many others, including myself, are not sensitive to the defects you point out. I don't care about an occasional reboot (which only happened in the first day for me), the light bleed, case cracking sounds, etc. Different people have different needs.
You were asking the support people to make the product right for you, which is probably impossible given that particular design. How do you expect them to behave? They certainly aren't going to say the nexus 10 is **** and they also can't say that you are wrong. The nexus 10 is not **** for most people and you are not wrong for wanting a particular level of quality.
To make a long story short you should walk away and spend your energy finding something better instead of banging your head against a lost cause.
+1 for "my two cents"
Well it took me forever to get a good one... Returns and repairs but its pretty good now.
Funny you praise the nexus 7 while cursing this one. I got 8 crap n7s in a row. Finding one without bleed and lifted screen is like finding a unicorn. The ones not plagued by screen issues are pretty cool... The same can be said for the n10.
Sent from my Nexus 4 using xda premium
boominski said:
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
Click to expand...
Click to collapse
Cool story
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
It is possible @boominski is a troll. Just saying.
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
Click to expand...
Click to collapse
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
I feel so sorry to the customer service handle your case.
Such customer shall be doing such job to learn the lesson.
Requesting 5 times changing was ridiculous. If 2nd change not fulfil your requirements. Stop continue and by just requested for full refund as it was known the thing never right nor matter how many times you change it.
It was great for your continue using back your satisfied iPad.
Think twice in future before repeating such hilarious attitude.
Idk, on one hand, if he really wanted the device, 5 tries at it doesn't seem too bad. On the other hand, if decent QC was actually existent, then so many replacements wouldn't have to be issued to find an "acceptable" device (for $400 I wouldn't deal with excessive screen bleed nor a creaky back either; luckily I have neither on my first device though).
So, it's either deal with the QC flaws on a $400 device, or annoy CS because of lack of QC. Maybe annoying them will actually make Google/Samsung do some better QC
As for the Apple part, I do agree it is kind of unnecessary. But then again if that's the tablet that works for him, then meh.
mchahn said:
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
Click to expand...
Click to collapse
Not trolling at all. Actually reading this on my Nexus 7 rather than my iPad. Android is so far ahead of iOS it feels like a backward step to have to use it. Was going to sell the thing if the Nexus 10 turned out right. Such a shame since the N10 pisses all over the iPad in every respect. Apart from the defective screen, obviously. I can overlook the creaks (put it in a case) and the light bleed (don't watch films in the dark).I can even overlook the WiFi and reboot issues, but an uneven screen is a deal breaker. I use my tablets primarily for reading, so yellow patches are highly distracting. And as for the Play Store staff: I have come across some who have been extremely helpful, but I've also been repeatedly given wrong information, lied to and messed about. The customer service is genuinely appalling. As for just giving in: it took me three exchanges to get a decent iPad (uneven screen again), so am not inclined to throw in the towel. What would make me happy? A reasonably uniform screen. I'm not looking for perfection. I know these are mass produced consumer products. But equally I see no reason to spend £300 on something sub-standard. If Google don't want me returning things then they should get their quality control sorted out. And yes - writing this has been cathartic.
Good bye
Sent from my Nexus 10 using Tapatalk HD
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
Click to expand...
Click to collapse
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
styckx said:
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
Click to expand...
Click to collapse
Which part of my post do you think is an exaggeration? The part where I said that I wasn't looking for perfection, could live with light bleed, wifi drop-outs and reboots, but drew the line at wanting a 'reasonably' even screen in terms of temperature and light distribution was a clue as to what I consider my 'goalposts' to be. My iPad isn't perfect: the screen is not 100% uniform and it has minor light bleed. My Nexus 7 isn't perfect: it has some light bleed, wifi drop-outs and the screen flicker issue. My Android phone isn't perfect: the screen is not 100% even. But are they acceptable? Yes. Because. even though consumer devices are not perfect, they are of a 'reasonable' quality.
That = 'goalposts'.
Why is that too hard for some people to understand?
Nothing in this world is perfection.
From all you write, you are finding for perfection but just not admit only.
Why life so hard? You can't be happy and satisfied forever as you are too towards for perfection. They is no such thing in this world!
this thing is sooo slugish and freezes after 4.2.2 update
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
The customer service representatives tell you to return it until you get one you are satisfied with. Not the other way around. They are quick to offer another RMA. I stopped after the second one had horrible light bleed because I didn't want to play THEIR game any more. I got a refund and got the hell out of the crappy RMA merry go round. I'm waiting to hear if they have fixed the quality control issues but sadly it still sounds like a crap shoot.
voodooevil said:
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
Click to expand...
Click to collapse
Really? for me after 4.2.2 I find the tablet is more responsiveness and battery life is improved - not sluggish at all. I have not had a reboot so far while using the tabet but did experience a few wifi drops (reconnected after a few seconds). Still trying to figure out where wifi drops happen as I'm running a Asus RT-N66U (with Tomato firmware).
I am running stock and lost root after the OTA upgrade. Have you tried a factory reset?
I genuinely can't believe that people see the need to RMA their N10 (or any device) due to the smallest things that they've found by specifically looking for them. Yes my N10 has light bleed and yes it did have problems with rebooting (before 4.2.2) but it doesn't bother me.
I would never use an LCD screen on full brightness in a dark room so will never notice the small amounts of light bleed it has. The reboots are a software issue that can be fixed by an update and are so infrequent that they are almost insignificant anyway. And a 'creaky back' definitely doesn't warrant getting the thing replaced; it's plastic so is bound to creak when you purposely flex it which you're not supposed to do.
Is anyone else shocked by the sheer number of people that will happily request multiple replacements because of the stupidest things and then wonder why the price increases or the customer service seems rushed? They've somehow got pay for all the testing, repackaging, restocking and reselling of these apparently 'defective' devices.
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
I've got the edge and I have zero problems with it.
Sent from my SM-G925F using Tapatalk
Williamharv said:
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
Click to expand...
Click to collapse
I've never heard of bending issues on the S6's.
As for my Gold Platinum 64GB S6E, it's perfect. No scratches, no dead pixels, no connection issues (Sprint), no weird battery drains.
Don't be afraid of buying the S6E if that's what you really want. If something is wrong, just exchange it at the store or get your refund.
Sent from my SM-G925P using Tapatalk
optimummind said:
I've never heard of bending issues on the S6's.
As for my Gold Platinum 64GB S6E, it's perfect. No scratches, no dead pixels, no connection issues (Sprint), no weird battery drains.
Don't be afraid of buying the S6E if that's what you really want. If something is wrong, just exchange it at the store or get your refund.
Sent from my SM-G925P using Tapatalk
Click to expand...
Click to collapse
skanj said:
I've got the edge and I have zero problems with it.
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
Well, its nice to hear some stories of where everything is completely fine. Are the defects a widespread problem, or has it just been bloated up to be bigger than what it actually is?
Also, I would love to just be able to exchange it, but from my experience they will just say its your fault and then do nothing about it or pay to get it fixed.
When you go to the store check it our really well in the store and when you get back to your car. Pretty sure you have 14 days. I have 30 days because of my discount on my account. If concerned about it wait a month or two. All new phones when released usually have some quality control and bugs. Also remember that the issues are blown up on here.
sweets55 said:
When you go to the store check it our really well in the store and when you get back to your car. Pretty sure you have 14 days. I have 30 days because of my discount on my account. If concerned about it wait a month or two. All new phones when released usually have some quality control and bugs. Also remember that the issues are blown up on here.
Click to expand...
Click to collapse
Unfortunately we do not have a 14 day return day policy over here (would love to have one though). They usually give it to you in the packaging and once its opened its usually your problem, but I'll try opening it the moment I get it at the store so they know it wasnt my fault - hopefully if it is defected they will exchange it. And yes I did think about waiting a couple of months, but the carrier im on is currently offering an extra 2gb data free per month if you get it soon so I'd rather not wait!
I think I will just get the edge and make sure its not defected before I leave the store!
Dont let 100 people on a forum decide the phone purchase for you. Fantastic phone, any issues will be ironed out soon, IM sure.
If worried, just buy at shop.
So far mine in great condition.
jmill75 said:
Dont let 100 people on a forum decide the phone purchase for you. Fantastic phone, any issues will be ironed out soon, IM sure.
Click to expand...
Click to collapse
I hope my phone's scratches and pink screen can be "ironed out soon"!
Regarding bending issues- this is why I recommend keeping your Hydraulic Presses and chainsaws in a different pocket from your Phone .
Williamharv said:
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
Click to expand...
Click to collapse
Hi, Let me assure you that if you read any forum on earth regarding any product manufactured you wouldn't make another purchase of ANYTHING, shoes, socks cars, hot water bottles, toasters etc.....
There WILL be lemons in all man made products. It is the nature of a forum where we come to generally moan and groan about what we buy. If you take it seriously or to heart you would never leave your house.
I am a complete certifiable tech junkie. I didn't need to go buy the SS6Edge. I still have a new IPhone 6, Sony Xperia Z2 and the Ultra. Not to mention a few others during the past year like the nexus 5. There have been stories about all of these devices, forums are full of negatives.
I have no doubt there will be S6 Edge lemons, there has to be in a production this size. Point is 99.5% will be fine. A tiny percentage will drive their owners to distraction, for me this came in the guise of an Asus Transformer some years ago. Considering the gear I purchase in a year though I really cant moan and you should buy what you desire with confidence. Buy from a decent retailer with a known reputation who will refund or replace IF a problem is found, now that is a genuine concern more so that what we buy but from where we buy it.
Such gear is not cheap. I am sincerely questioning my own sanity this evening after realising I have paid out 1100€ on a mobile phone, THAT worries me. :silly:
If you are of a nervous disposition keep well away from these forums or consider some facts. There have been sales of the iPhone 6 in the millions world wide and the bendgate silliness has proven to be just that, silly.
Please don't flame me if you are one of the genuine unfotunates to have bought a lemon BUT that is what they are, an exception to the rule.
Kind regards, Ryland
i have the edge i gold all seems good here little bit slack home button but i like a bit movement lol just to think i bet there has been a few million sold all ready of the s6 edge and about 2% of people are having problems which is not very many when ypu think about it
strikerdj2011 said:
i have the edge i gold all seems good here little bit slack home button but i like a bit movement lol just to think i bet there has been a few million sold all ready of the s6 edge and about 2% of people are having problems which is not very many when ypu think about it
Click to expand...
Click to collapse
Scratched screens and pink discoloration issue is far more than 2%!
demonwind said:
Scratched screens and pink discoloration issue is far more than 2%!
Click to expand...
Click to collapse
there is 1000s and 1000s of people who don't know what xda is or what its for just cause there is a few people on here with problems you think it means that there is loads lol there has been **** loads of the s6 edge sold but you just go of the minority that have posted about it notice how many people have not posted people only moan when some thing is wrong not when there device is fine
strikerdj2011 said:
there is 1000s and 1000s of people who don't know what xda is or what its for just cause there is a few people on here with problems you think it means that there is loads lol there has been **** loads of the s6 edge sold but you just go of the minority that have posted about it notice how many people have not posted people only moan when some thing is wrong not when there device is fine
Click to expand...
Click to collapse
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
demonwind said:
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
Click to expand...
Click to collapse
so lets say they sold one million for instance 2% is 20.000 units no way is there 20,000 people in that thread lol
and it seems to be affecting the black version and not the white or gold so that so it does sound plauseable that there 2% of over all sales of the handset not just on the colour could be a bit more than the 2% of the black handset sales could be closer to 10% as it is affecting black version and seems a bigger seller
demonwind said:
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
Click to expand...
Click to collapse
May I respectfully ask how and where you arrive at the number 2%?
Hey for those who have purchased a faulty mobile its not a joke, not at all BUT seeing as the unit was released in America on the 10th? in some European countries on the 17th I would suggest it would be absolutely impossible to arrive at any accurate figures regarding faulty devices.
There is wide spread shortage in Europe as Samsung Europe just cant get the stock to ship out to the stores.
I would like to know how you researched this figure of 2%? The importer in this country is in such disarray due to demand they don't even know yet accurate figures for sales especially returns.
Before I am accused of being some sort of Samsung fanboy I have only returned to Samsung after my last purchase of the Note 3, now how long ago was that? I went Sony also Apple. All three have threads on this very site full of scare stories and some genuine horrors.
May I suggest you don't use unsubstantiated guess work to support some theory that as yet cannot possibly be quantified or known.
Regards,
Ryland
Ryland Johnson said:
May I respectfully ask how and where you arrive at the number 2%?
Hey for those who have purchased a faulty mobile its not a joke, not at all BUT seeing as the unit was released in America on the 10th? in some European countries on the 17th I would suggest it would be absolutely impossible to arrive at any accurate figures regarding faulty devices.
There is wide spread shortage in Europe as Samsung Europe just cant get the stock to ship out to the stores.
I would like to know how you researched this figure of 2%? The importer in this country is in such disarray due to demand they don't even know yet accurate figures for sales especially returns.
Before I am accused of being some sort of Samsung fanboy I have only returned to Samsung after my last purchase of the Note 3, now how long ago was that? I went Sony also Apple. All three have threads on this very site full of scare stories and some genuine horrors.
May I suggest you don't use unsubstantiated guess work to support some theory that as yet cannot possibly be quantified or known.
Regards,
Ryland
Click to expand...
Click to collapse
I was quoting the 2% estimate from this post: http://forum.xda-developers.com/showpost.php?p=60203785&postcount=12
For the record, I don't believe it's 2%. Scratches is probably 30% and pink screen is probably 50%, but many won't notice it.
We have a poll for scratches, should start one for pink screen as well, and that's an issue with regular S6 too.
Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
Sorry, but assume makes an ass out of u and me. I'm happy with my Note.
Sent from my SM-N930T using Tapatalk
It's wait and see what Samsung will do.
This phone is worthless now even with the replacement units. The shops won't buy it used.
Sent from my SM-N930F using Tapatalk
I think the problems with the V2 are overblown and they have not been fully investigated. Suspiciously, some owners of faulty devices won't give them to Samsung for inspection. But rumour of production being halted is worrying. I'll not hand in my device. Best smartphone I ever owner.
Sent from my SM-N9300 using XDA-Developers mobile app
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
cristy78 said:
Very upset about this media fuss....
I am very happy with my v2 Note 7 but,...
- I expect little to none future support.
- I fly quite a lot so I expect some frustration
- extremely poor value if I want to sell it.
Sadly, future of the N7 do not look nice. Even though I think it is the best phone at present.
So sad...
Click to expand...
Click to collapse
My fall back is to get the dual SIM one plus three. Relatively cheap and can use on aeroplanes. Keep Note 7 for other activities.
koppee1 said:
Best device I've ever owned too.. But if they won't lift the ban on planes, I'm have to give this up when it's recalled. Worse if it's not recalled but the ban isn't lifted.
Click to expand...
Click to collapse
Sent from my SM-N9300 using XDA-Developers mobile app
I will still keep my note 7, this is the best phone I can get in the current market~
Hope Samsung can totally solve this problem.... Note 7 was a nice phone overall...
Sent from my SM-N930F using Tapatalk
I owned "v1" for 45 day (from Aug 17th to Oct 1st ), daily charge, no issue at all.
I own "v2" for 9 days now (from Oct 1st), still no issue with daily charge. not even slight warming.
I am not sure if my rational is valid, but once the device go through a dozen or so complete power cycle, there is properly nothing wrong with the battery , since it's a manufacturing defect, it should be caught early if it exist.
And I do believe it's a manufacturing defect as opposed to a defect by design, because if it was by design most likely there will be a lot more cases than a dozen out of millions.
If you are concerned about your device, I guess for now just disable the fast charging and only charge it to 80% or so.
unholydoragon said:
Assuming that the accounts of the v2 fires are correct,
1) if you have a note 7, might as well keep it until you need the cash. I'm pretty certain that Samsung will discontinue the note 7 and try to buy back all the existing ones at full price. There wouldn't be a time limit to return it since it's owners right to keep it and if they decide to stop buying it back, it'll just look even worse when another one goes up in smokes. This means you have essentially a loaner/ beater phone at least until a phone you like better comes out. S8 might be only half a year from now. Regardless you should be careful especially if you don't have a v1. If you leave your phone in water when you're not using it, it should mitigate fires.
2) if you have a v1, you're better off since these only burn if you're charging. I think if you use the fast wireless charger, it'll be even more safe.
overall, I highly regret exchanging my v1 for a 2
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Are you sure US carriers will let you trade it in at anytime ? Because I want to get the iPhone 7 plus but verizon won't ship till late November.. will they let me keep it till then or is there a window to return my note 7? It is also leased will they reimburse the payments and tax that i paid? Seems so complicating
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
spridell said:
Samsung is now saying power down BOTH OLD AND NEW Note 7's
https://news.samsung.com/global/sam...note7-while-further-investigation-takes-place
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Not giving up my Note 7
ilordvader said:
Not giving up my Note 7
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That's not a wise move.
http://www.samsung.com/us/note7recall/
Samsung Kills Off Galaxy Note 7 Smartphone...Sorry to say...So Long...Goodbye!
http://www.nytimes.com/2016/10/12/business/international/samsung-galaxy-note7-terminated.html?_r=0
Some real brilliant mouths out there are saying Sammy should kill the Note line all together..I think that's a bad mistake because that's Samsungs Flagship that battles the Iphone juggernaut and I will forever be pissed off if I cant have my Sammy Note device!
I do feel that this totally sucks ..I love the phone and have the V2
I have ordered the Pixel XL but it simply doesn't have the capabilities of the Note 7 so I am in a pickle I guess I can keep it till the G8 comes out but I sure hate to think Ill have to eat $928 in the long run and "YES" I was thinking while in bed late night....what if all of a sudden I smell smoke ??
For those of us that switched carriers and don't have a backup phone, this kind of leaves us in an inconvenient position. Samsung should at least give us a loaner phone until we decide the phone we want if they want us to return the note 7. For now, using the note 7 as a loaner device is more rational than returning it and buying a phone that we are not content with.
Also, make sure to not bring the Note 7 on the plane! That is one place that can have tragic consequences not worth the risk.
There will be some collectors and last few pieces will go for double the price
californiarailroader said:
That's not a wise move.
http://www.samsung.com/us/note7recall/
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All these problems are only in USA
here in dubai my replacement works fine :fingers-crossed:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
PhoenixJedi said:
Heres my take on the situation. Samsung has NOT completed their investigation yet, and until they do, for all anyone knows, the devices were mistreated horribly by their users. Out of FOUR MILLION phones, only 35 explode, and of the replacement units only 7? Lets say the first generation was bad, and only count the replacements. 7 out of 4 million. That is a 0.000175% chance of your phone exploding. So, they discontinued the line for less than an even 1% chance, without waiting for the investigation to be completed? COME ON. A 0.000175 chance of a phone exploding is not enough to say that the 7 users who had problems... Didn't tamper with the phone in some horrible way: IE severe drop testing, severe underwater testing, etc. They arent even considering user error as a factor here.
I for one will not even be looking into returning mine until they announce the investigation is complete AND announce the results of said investigation.
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2.5 million units sold.
35 reported cases when Samsung announced the first exchange. There could be more in between.
And the final nail was 6 cases in as many days, all replacement units in the US alone.
I am also very reluctant to return my Note 7. But Samsung themselevs can't figure out what's actually causing it to blow up. The incidents appear to be very spontaneous and random. Even when the unit is turned off or not charging.
I am also not sure if I should take the risk and keep it. I know, officially and legally, we've already been advised to shut it off and not use it. So any damages or injuries from here is purely at our own risk.
Samsung could continue with their investigations. Question is, if they finally figure out what went wrong, will they refurbish it and continue supporting the device for diehards like us? Or will they just take this lesson and apply it to the next model?
There is also a possibility that Samsung could release a firmware to cripple the phone entirely. They managed to limit the charging to 60/80%, they can do far worse.
Too many questions, so little answers.