People's edge not working with Samsung clear view cover? - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi guys does anybody else find this strange that with the clear view cover on the phone it does not light up when somebody is calling if face down which is kind of disappointing.

Doesn't work with the Samsung wallet flip case either.

Related

Flip cover

Did a few searches and I didn't see anyone mention this issue, so I may just have a slightly defective cover.
I got my free flip case and tec tiles in the mail today and the case snaps on just fine and looks great. But I noticed the camera and flash LED are recessed. The camera only a little and the LED a little more than the camera. I'm kind of concerned about dust and debri possibly making its way through any slight cracks that may be between the cover and LED. I'm not going to ask for a replacement since Samsung have this to me for free, but does anyone else have this issue?
Also, I could have sworn there was a thread sharing a notice that Samsung was giving these away if you register your device. Couldn't find that or else I'd post this question there.
Sent From My Gargantuan Note 2

Problem with official Samsung Galaxy Note 3 S-View Cover

Hey guys,
I got an official S-view cover from ATT store (Black) for my new note 3. I love it except for one major problem. When I fold the cover open around the back and set it down on something like a desk or table. Eventually the phone will sit completely flat against the cover and I am noticing that the cover will engage S-view mode on the phone while it it folded around the back of the phone. This is super annoying, because when its in S-View mode the phone is essentially locked and I can't do anything with it unless I un-fold the cover from around the back. I thought maybe I had a bad cover with super strong magnets or something so I returned it to ATT and bought another one from T-Mobile (This was the advice I got from Samsung support). I having the exact same problem with this one. Now I think its my phone. I can replicate this problem anytime by simply putting pressure on phone the and cover while it is folded around the back. When I hold the phone in my hand with the cover around the back it is not as prevalent because phone usually is not sitting completely flat to the cover (because the cover is still new). Once it breaks in and gets flimsy this will happen all the time completely limiting phone functional while the cover is around the back. I had the an S-View cover on a S4 and it never had this problem. Can any of you guys replicate this issue or do I have a bad phone. Please help, I need to know if I need to exchange my phone. Thanks in advance.
davparks said:
Hey guys,
I got an official S-view cover from ATT store (Black) for my new note 3. I love it except for one major problem. When I fold the cover open around the back and set it down on something like a desk or table. Eventually the phone will sit completely flat against the cover and I am noticing that the cover will engage S-view mode on the phone while it it folded around the back of the phone. This is super annoying, because when its in S-View mode the phone is essentially locked and I can't do anything with it unless I un-fold the cover from around the back. I thought maybe I had a bad cover with super strong magnets or something so I returned it to ATT and bought another one from T-Mobile (This was the advice I got from Samsung support). I having the exact same problem with this one. Now I think its my phone. I can replicate this problem anytime by simply putting pressure on phone the and cover while it is folded around the back. When I hold the phone in my hand with the cover around the back it is not as prevalent because phone usually is not sitting completely flat to the cover (because the cover is still new). Once it breaks in and gets flimsy this will happen all the time completely limiting phone functional while the cover is around the back. I had the an S-View cover on a S4 and it never had this problem. Can any of you guys replicate this issue or do I have a bad phone. Please help, I need to know if I need to exchange my phone. Thanks in advance.
Click to expand...
Click to collapse
I've got the same problem here. It seems to be an issue of either the little magnet on the bottom of the cover being too strong or the sensor on the phone being too sensitive. Definitely annoying and poorly designed. I don't know of any solution. I just wedge my finger behind the cover to prevent it from tripping, but that's hardly a solution.
Can't help you with this issue.. but I got bought two knock-offs on the web and never experience anything like that. Probably the way it's built with the OEM case.
I have the same problem with my sview case for note 3.
Interesting issue. I have the wireless charging s-view case and I can confirm that this dos not happen with it. I guess that is due to the thicker back cover portion.

S-view cover on the note 3 problem!!!

HEY guys i just bought a g note 3 yesterday along with the official s-view cover.
The cover functions in the way as described, but when i fold the cover full towards the back for example i fold it when i text the phones goes in to the s-view mode (like when the cover is closed) note: the cover is still open and folded towards the back of the device.
I would like to know whether this problem is caused by the cover or the phones connectivity with the cover?
Thanks for your help in advance
J!N said:
HEY guys i just bought a g note 3 yesterday along with the official s-view cover.
The cover functions in the way as described, but when i fold the cover full towards the back for example i fold it when i text the phones goes in to the s-view mode (like when the cover is closed) note: the cover is still open and folded towards the back of the device.
I would like to know whether this problem is caused by the cover or the phones connectivity with the cover?
Thanks for your help in advance
Click to expand...
Click to collapse
I used to have a similar problem when I used that case. Instead of going into S-view mode like yours does, mine would do the opposite. When I closed the cover it would show my Home screen through the cover. It sorted itself out eventually. Not sure what causes this though. Sorry I can't really be of any help other than just wait it out, it will probably start working correctly eventually. Your not the only one who has had this kind of issue though.
You should send your cover back under warranty. It is a problem with a magnet on the bottom side of the flip, which in your case is probably too strong.
Don't hesitate, This is a known manufacture problem of a few exemplars, and does not happen in working ones.
Cheers,
K
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Hal10000 said:
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Click to expand...
Click to collapse
Mine does this, too. Not exactly what I expected for that price. But it always closed enough so that s-view was active.
Hal10000 said:
My s view cover doens't stay shut in most cases. I close it and it opens again - in particular once I opened it completely. Is this normal or are the magnets not strong enough and I should have it exchanged?
Click to expand...
Click to collapse
Their are no magnets to keep the case closed. The magnets are there to tell the phone when to enter/exit S-View mode. Case is a good idea, but with it not closing all the way, I took mine back. Waiting on the Spigen S-View case which has a clasp to keep the cover closed. Was just announced and has a shipment date of around the 1st of the year.

[Q] Clear View Cover and People Edge?

Clear view cover sure has the best design for a flip cover, and I'm even considering getting one from online store, but one thing that raises my attention is that whether the People edge is still working with the clear view cover on. I'm using a simple flip bag for my s6 edge right now and when people is calling, I can still see the beautiful color flow on the edge with the phone facing down, but does the color flow still works with the clear view cover (since it finely covers the edge)?
nikctsh said:
Clear view cover sure has the best design for a flip cover, and I'm even considering getting one from online store, but one thing that raises my attention is that whether the People edge is still working with the clear view cover on. I'm using a simple flip bag for my s6 edge right now and when people is calling, I can still see the beautiful color flow on the edge with the phone facing down, but does the color flow still works with the clear view cover (since it finely covers the edge)?
Click to expand...
Click to collapse
Unfortunately you loose
Got one not worth it and rubs on the mobile and no edge interaction.
Check out the thread in the accessories section
Sent from my SM-G925F using XDA Free mobile app

Clear view standing cover issue

Hi guys, I just got the Samsung Clear View Standing Cover and i have some issues with it. Put the phone in it, turned on the NFC and nothing happens... No accessories menu in settings, phone won't lock / unlock when closing / opening the case .... Did anybody else encountered this?
Same problem... this happens with non-original covers. You must download one of the apps that use the proximity sensor to detect the closure... Unfortunately I have failed to find other solutions...
Sent from my SM-G950F using XDA-Developers Legacy app
you used the wrong order.
you need to turn nfc on first, and then put on the case.
thedicemaster said:
you used the wrong order.
you need to turn nfc on first, and then put on the case.
Click to expand...
Click to collapse
the case doesn't use nfc..?
indeed, but i had 1 time that my phone refused to detect the phone and that was when i attached the case while nfc was off.
after i turned on nfc and reattached the case it started working again.
i haven't been able to recreate this though.
lawrence750 said:
the case doesn't use nfc..?
Click to expand...
Click to collapse
Actually, all Samsung covers use a small NFC tag to identify the accessory being used. It makes it possible so that the Samsung Theme app recognizes the accessory and recommends matching themes and wallpapers.
Accessory menu permanence
I wonder whether I can use different magnetic closure case after its paired with the original Clear View case. I have beautiful genuine leather case with magnetic closure system with magnet located precisely at the same place as the original case's magnet is.
Hi,
i know the thread is a bit old but i got an not original clear view case for my s8 and
logically the hall sensor doesnt work cause of the lack of the NFC tag. So my question, is it possible
to copy the tag that resides in the original cover to an other nfc tag? Maybe anyone could try to read out
the original tag and post a raw dump.
ninharp

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