Hi everyone.
I trolled over many threads before posting, as I can't seem to find anyone with the same issue exactly from what I can see. Hoping this post finds someone who has had this issue.
I have Gear S, and Note 4. note 4 is running 5.0.1 and is completely stock (no root, no custom rom)
My connection between Gear S and Note was perfect for months, but I feel after OTA update to 5.0.1 that I have started getting connection issues.
At random times throughout the day I get the noise where bluetooth has disconnected, and my note 4 vibrates to tell me gear S has disconnected. Then 3-5 seconds later it connects again. This can happen constantly for up to 30 minutes until I eventually get sick of it and turn both phone and watch back on again.
I have tried
* Turn off both devices, sometimes this works.
* Uninstall Gear manager. Unpair Bluetooth from Gear, Re-install, Re-pair.
* Sometimes when I try to repair I get a message 'cannot connect to Gear' I have to restart all devices to fix this and start again
* Hard reset Gear s... repeat all steps above.... still does not fix it.
* Trying to avoid hard reset of Note 4, as painful to get all app data back without root.
Has anyone experienced this issue before, and happened to find away around it ?
many thanks, Sean
I'm in a similar boat, when I have my gear s on the wrist and the note 4 in my pocket, my note 4 switches off in few minutes, If I disconnect my gear s, then my note 4 doesn't switch off. Don't know how to fix the problem
steinbock_m said:
I'm in a similar boat, when I have my gear s on the wrist and the note 4 in my pocket, my note 4 switches off in few minutes, If I disconnect my gear s, then my note 4 doesn't switch off. Don't know how to fix the problem
Click to expand...
Click to collapse
Mine actually fixed itself, but it took me landing on the 5.1.1 update on my note 4, and the latest gear manager software. From there, I have not had the dropouts like I used to in the past.
I did for some time run custom roms to help fix the issue, and it worked. but when I returned to Stock and 5.1.1 my issues went away.
Just wanted to share my situation today.
Related
I've been searching around for a solution to this issue for a long time, but seems like I'm the only one suffering from it.
My Telus S3 works great with my 2005 Acura TL for a few weeks, and then suddenly, after I go into the car, the bluetooth will connect automatically, but the Handsfree Links system within the car will stuck, showing a "In Use" message on the HUD, as if I'm making a call. And the only voice commands available are: Transfer, Send, Go back, Cancel, none of the commands go anywhere, even the go back and cancel wouldn't do a thing, as well as the "Hang up" button on the steering wheel. It will stuck in that status for anywhere around 5-20 mins, and then it'll hang up by itself and everything works fine again, I can make phone calls and everything.
The only solution I found is to go into my phone and call someone, before the call even connected, I hang up, this will "reset" the call status, and it won't stuck anymore. But this is very annoying to do every time you entering your car...
Un-pairing, delete and re-pairing doesn't help either. As soon as I pair my phone to the car, it'll stuck. I tried my old Galaxy S on my car after this happens, it works like a charm. And before I got my S3, I've been using my S1 with my car for more than 2 years and never had a problem.
So this definitely seems like something is wrong with my S3, I talked to Telus support, they said they never heard of this problem before, and they suggest me to do a factory reset, but it'll be a pain to reinstall everything so I haven't tried it yet, just want to hear what you guys think first.
EDIT: sorry, just realized I posted on the wrong forum, please move this for me, thanks.
So nobody has this issue?
bump
Just found out my friend using a S2 is having a similar issue with his bluetooth handset, and yet there's nobody on xda-developers has this problem?
hmmmm....
Sent from my SGH-I747M using xda app-developers app
There's loads on XDA with issues with the bluetooth, it's the reason this will probably be my last Samsung phone as they simply can't get it to work reliably and the same issues keep cropping up on all their models.
kitch9 said:
There's loads on XDA with issues with the bluetooth, it's the reason this will probably be my last Samsung phone as they simply can't get it to work reliably and the same issues keep cropping up on all their models.
Click to expand...
Click to collapse
Yes i can see that, but it seems like people are having issue *pairing* the phone to the car, but my phone pairs with my car every single time, never had a problem with that, it's just after pairing, the car got stuck in call mode for 5-20mins..... :crying:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
quiksandjesus said:
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
Click to expand...
Click to collapse
Signal is medicore at home where I charge, I use the phone a lot during the day so I cant really tell if SOD happens when siganl is good.
I don't think it has to do with the Signal. Me and my wife both have the Lumia 920 on the same Network, my wife never had this issue, I have it almost every day... I'm currently trying to get a replacement.
that happened to me once or twice before flashing portico, after flashing it never happened again
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I've had this issue, I really never payed too much attention to it but its happening more often lately, with my wife having power button issues on her iphone 5 I began to think that mine was too having the same problem. But I can actually feel the button clicking which is something I can't feel with my wife's phone.
Nokia store updates to blame?
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Loki1973 said:
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Click to expand...
Click to collapse
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
mateusm said:
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
Click to expand...
Click to collapse
I have the same problem but I think that is related to notifications, after uninstalling apps that used push notifications the phone last longer before it goes to SOD. If I use skype and whatsapp a lot the phone SOD more often and more frecuent too when I have it in my pants pockets.
I've never tried not installing the updates and the phone is wih the carrier so I can't test
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
How long has it been since the last SOD?
miodrage said:
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
Click to expand...
Click to collapse
In the last 3 weeks I had 1 SOD, that last one 8 days ago. And that happened very strangely, I have received an email (heard the sound), and since my phone was in my hand I immediatelly pressed the power button, and the screen didn't come on. Tried 2 more times, and I knew what happened, so I did a soft reset and that was that. From that time, no SODs.
Is this issue limited to certain ROMS or non AT$T models? I have had mine for 3 months now and have yet to have the SOD and I have even recently ran the OTA update and still no SOD two weeks after that OTA.
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
galtom said:
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
Click to expand...
Click to collapse
Review what apps u have installed. I think I have proven that it is push, and app related. Possibly even some battery app is responsible for this. Try uninstalling some apps, and to see what will happen.
Well, basically I got my phone back from the carrier it passed 5 days of monitoring without SOD and after 24 hours in my hands it happened. I did a hardreset to my phone to clear all my info before giving it to the carrier and now I'm sure that is some kind of app or at least a function that isn't often used by the OS.
I don't know if a flash could fix the issue since not everyone is experiencing the problem.
In my case it seems that the issue is increasing in its frequency...
I think I will have to go to Nokia Care Centre
1308 update seems to have solved this issue. At least 4 me.
My phone does not show any updates available
Got my phone yesterday and today it was in SOD. Luckily I woke up earlier than planned. Have a meeting today and things like this is fatal.
I need to be able to rely on the alarm on my phone.
Is there some way of disabling push notifications for apps, like in iOS? That would help a lot in this case, as it seems it's caused by push notifications.
Regards
Izaac
Hi guys,
I recently bought my Moto 360 2nd gen. After 4 weeks, it started to fail pushing messages through. In the beginning, unreliable, now, nothing except for. My step count....
I restart my watch everyday, disconnect and connect with my phone, factory restarted it several times. Only for 15 min, it tends to work, than, the same described above.
Now, I found out, when I wake up my phone it push messages through, and music toggles are working. Messages which are received by my phone before I picked it up will not be pushed through though.
Does anyone can help me with this issue, before I go to ask my money back from Motorola, because I start to get frustrated!
I bought it to leave my phone in my pocket, now, I have it in my hands even more:crying:
Delete
Samsung galaxy s5
Delete
I changed it, I'll let you know if it worked!
Do you have other possible solutions?
Thanks. Very much!!
Hey rocketSauce83, I've been using it for a couple of days now. I can confidently say that it is up and running how it supposed to be! Super smooth! Thanks a lot for your help and a happy new year!
same problem
RocketSauce83 said:
Delete
Click to expand...
Click to collapse
hey.. i have the same problem with my moto 360 2015. i dont have any idea what you mean by delete. i have tried everything except phone reset. i tried pairing my watch with my old tablet and everything is working fine. i think it started after the latest security patch on my phone. BTW my phone is note 4 still on lollipop(no marshmallow yet) and not rooted. i need help solving, thanks in advance
update:
I have just found the cause of the problem. It was the new app optimization feature that samsung installed on my device after the latest update. i just disabled the optimization on my AW app.
Ever since the Marshmallow update I need to factory reset my watch everytime it disconnects from my phone.
I get the touch to reconnect card on the watch, launch the app on the iPhone, press it and then it says Reconnecting... and after a few seconds it says Touch to reconnect once again - essentialy nothing happens.
I have been using Android Wear with my iPhone ever since the app came out in August, and this used to work perfectly with my G Watch R and then Moto 360 2nd Gen, up until the Marshmallow update a few days ago. Sadly, this makes this otherwise perfect update, which has made the watch so much better, useless to me.
If I do factory reset the watch it pairs without an issue and works again for a day or two until I wander away from the phone. Do you guys use your watches with an iPhone and if you do, do you experience such problems as I do?
I'm having the same problem after update I'm having connection problems
Planins said:
Ever since the Marshmallow update I need to factory reset my watch everytime it disconnects from my phone.
I get the touch to reconnect card on the watch, launch the app on the iPhone, press it and then it says Reconnecting... and after a few seconds it says Touch to reconnect once again - essentialy nothing happens.
I have been using Android Wear with my iPhone ever since the app came out in August, and this used to work perfectly with my G Watch R and then Moto 360 2nd Gen, up until the Marshmallow update a few days ago. Sadly, this makes this otherwise perfect update, which has made the watch so much better, useless to me.
If I do factory reset the watch it pairs without an issue and works again for a day or two until I wander away from the phone. Do you guys use your watches with an iPhone and if you do, do you experience such problems as I do?
Click to expand...
Click to collapse
Me Too!
This just started happening to me yesterday! I performed a factory wipe on my iPhone, and after going through the Android Wear setup successfully, I was connected normally. I turn off my watch at the end of each day, and the next morning I was unable to reconnect the two devices. That annoying "Tap to reconnect" card was displaying, and I couldn't get rid of it. Usually when this happens, I'm able to either turn off Bluetooth and switch it back on, or just completely restart the phone, and then the watch and phone are able to reconnect.
This is very frustrating, and I can't find a helpful thread anywhere! If anyone has found a fix, please let me know!
iPhone 6s running iOS 9.3.1
Moto 360 2nd gen running Android OS 6.0.1
Thanks in advance!
Planins said:
Ever since the Marshmallow update I need to factory reset my watch everytime it disconnects from my phone.
I get the touch to reconnect card on the watch, launch the app on the iPhone, press it and then it says Reconnecting... and after a few seconds it says Touch to reconnect once again - essentialy nothing happens.
I have been using Android Wear with my iPhone ever since the app came out in August, and this used to work perfectly with my G Watch R and then Moto 360 2nd Gen, up until the Marshmallow update a few days ago. Sadly, this makes this otherwise perfect update, which has made the watch so much better, useless to me.
If I do factory reset the watch it pairs without an issue and works again for a day or two until I wander away from the phone. Do you guys use your watches with an iPhone and if you do, do you experience such problems as I do?
Click to expand...
Click to collapse
paulrileysullivan said:
This just started happening to me yesterday! I performed a factory wipe on my iPhone, and after going through the Android Wear setup successfully, I was connected normally. I turn off my watch at the end of each day, and the next morning I was unable to reconnect the two devices. That annoying "Tap to reconnect" card was displaying, and I couldn't get rid of it. Usually when this happens, I'm able to either turn off Bluetooth and switch it back on, or just completely restart the phone, and then the watch and phone are able to reconnect.
This is very frustrating, and I can't find a helpful thread anywhere! If anyone has found a fix, please let me know!
iPhone 6s running iOS 9.3.1
Moto 360 2nd gen running Android OS 6.0.1
Thanks in advance!
Click to expand...
Click to collapse
I have in fact found a solution for my problem about a week ago. I've spent the last few months using Aerlink and that was a miserable experience.
The solution as it turns out is even posted on Motorla's web site but I only found it there after I knew what I was searching for. Talking to their support earlier never helped and they never offered this particular solution.
All I had to do was, after a factory reset of the watch, go to the Bluetooth settings of the iPhone and just press "Forget this device" for my watch. Only then can you pair it again using the Android Wear app and have no connection problems later.
What had happened was that I had a working watch on Lollipop as it was the first time I had ever paired it to my iPhone. I then proceeded to unpair and pair it with my Android phone so I can get the Marshmallow update faster, which I did. Resetting the updated watch and trying to pair it again with the iPhone via the Wear app and without forgetting it from the settings app is what triggered my problems. I hope this was helpful to anyone who has this problem
Planins said:
I have in fact found a solution for my problem about a week ago. I've spent the last few months using Aerlink and that was a miserable experience.
The solution as it turns out is even posted on Motorla's web site but I only found it there after I knew what I was searching for. Talking to their support earlier never helped and they never offered this particular solution.
All I had to do was, after a factory reset of the watch, go to the Bluetooth settings of the iPhone and just press "Forget this device" for my watch. Only then can you pair it again using the Android Wear app and have no connection problems later.
What had happened was that I had a working watch on Lollipop as it was the first time I had ever paired it to my iPhone. I then proceeded to unpair and pair it with my Android phone so I can get the Marshmallow update faster, which I did. Resetting the updated watch and trying to pair it again with the iPhone via the Wear app and without forgetting it from the settings app is what triggered my problems. I hope this was helpful to anyone who has this problem
Click to expand...
Click to collapse
WOW! So simple, why didn't I think of that? Thank you for the quick response as well!
Hello guys i have been wondering around google and other sites to find a solution but nothing seems to work.
So i got a new T-rex pro 2 days ago, and its a pretty good watch, but since day 1 and after all the updates i cant use it properly. It is constantly restarting and after that runs ok for a while.
It is restarting when i try to change faces from the watch. After some idle if i went to the menu and select any type of measure it restarts again. It restarted in settings couple of times. Today it restarted in the middle of my workout and at every end of a workout, when i press "save" it restarts. Sometimes it restarts when i awake the screen by turning my wrist. It restarts very often when i try to interact with it in any way. Im running ZEPP on Iphone 7 plus ( the old lady ). In system update it says i am running 2.0.4.11.
If anyone can provide some support i will be most grateful, as for now this watch is good, but unusable.
I've just bought one, and I haven't received it yet. But may I ask you, if you have hard resetted via official application. And there is a 3rd party app with a lot of extra features..You may also try resetting via that app. Or flashing official firmware again.
It’s a great watch I love it, hope you have no problems. Well I only got the Zepp app, runs as a charm. The support team through the app is great as well, they proposed to assist me with the seller and with the documents I have, I tried factory resets 2 or 3 times but didn’t work. It is interesting that after the factory reset, it didn’t prompt me to update firmware. It has been 2 weeks now since I sent it via warranty to the supplier, turns out it is rather shady shop, there are other people complaining about the quality of the tech, but so many happy customers as well.
Hopefully they will return it to me as it was at least, and I will try these workarounds, but this will be in 2 more weeks I think. They said they have 30 days rights to take a decision
ı hope you get your watch soon and fixed