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hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
peo306 said:
hi all
please i have problem ,the is not network in my phone (no signal)
am change the mobile but the same problem, am try to use manual search for network when i find it n try to connecte to it , its say u can not register to this network, and am type the secret code in virgin mobile which show me to which network am connect its say you r not rigester to network
any one have experiance in this type of problem?where is the problem exactlly in my sime card or in the network comapny (virgin)
regards
Click to expand...
Click to collapse
1. Has this situation been occuring since the beginning? I mean , have you ever connected to the network?
2. Is your phone simlocked? If not , I'd suggest you to check if another sim card (preferably another company) works properly. If works , try changing the sim card first.
No Network
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
nomis26 said:
Hi,
Im also struggling with the same problem, its most frustrating being without the fundamental function of a mobile phone. Im on O2. It all started when 2.1 updated on my X10, since then my phone doesnt connect to O2 network.
Ive tried removing the sim, cleaning etc. then putting back in.
Tried swapping my sim with a friend (same network), no problem with the sim.
Just tried re-booting my phone (re-updating), no joy.
The last resort i guess before sending it in to O2 is to throw out of the window?
Any ideas?
Thanks
p.s. new HD camera does nothing but 'force close'.
Click to expand...
Click to collapse
Have you checked the APN settings?
Tony_C said:
Have you checked the APN settings?
Click to expand...
Click to collapse
ANP setting concerning when u don't have 3G connections not the main signale
up.....up.....up
peo306 said:
thx for replay
my phone unlocked n and am try another simcard with another company its woks n am check my sim card in another phone its not work
first am got update (change region nomber method) befor 4 days ago n its work with me after update without problem but yesterday am not there is no network
i feel like my sim card banned from virign network so i don't know where is the problem in my sime card or in virgin network but am not feel i have problem in my phone coz its work with another sim card n my sim not work in another phone.
Click to expand...
Click to collapse
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Che Kirila said:
I remember somebody had problems with new iPhone and old original ATT SIM-cards. ATT just gave a new SIM-card - it was a kind of incompability. Maybe you should go to Virgin tech guys and ask them to fix the problem.
I have strange thing with my phone when it was locked - I used old proxy-SIM and it worked fine with 1.6, but after I flashed it up to 2.1 it worked around 16 hours and eventually told me that there is no service - just like yours. Nobody had similar experience, but look like strange things are possible with those really smart phones. After unlocking - no problems for now.
Click to expand...
Click to collapse
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
peo306 said:
me too i think i have problem with my sim card, am already contacted the service clients but not solution till now !!!!!
i think after update, x10 will made variation of m-voltage which supported to sim cards, so directly burned( if the variation of voltage related with used area of sim-cards ,that's depends on our operators)
Click to expand...
Click to collapse
I don't think, the X10 can damage SIM-card since SE always targets world market and takes in attention any regional differences. Virgin is not a real carrier, it is a mobile virtual network operator (MVNO) and uses Orange network as an underlying carrier. The last resort is to claim that you lost you phone (with the SIM card, of course) and ask for replacement. They can charge you (I used to pay $25 for T-Mobile USA in the nearest dealer shop, but didn't do any research since I needed the phone badly).
There is another possibility - as I know, ATT automatically changes the plan for their subscribers to a data-plan that is obviously more expensive as they recognize the new phone as a smartphone. It is weird practice, but see - it is possible, so be sure what's going on with your carrier.
please help me with network problem
i was trying different roms to flash, it was not good enough for me after with recovery i restore my backup original rom but no network, no signal, the sam problem with other roms, i changed sim cards as well no signal, when i make phone call there is a message ( CALL NOT SENT, PLEASE DIAL AN EMERGENCY NUMBER)
PLEASE HELP ME TO BRING BACK MY PHONE
i think you restore you old rom with wrong Baseband so try to search in xda you find which is the match baseband to ur old rom thats all
Hi,
Since my HTC universal broke the LCD I start to find a replacement.
I found a friend who have a TG01 with no use... and he borrowed the device before I buy it.
I am running with the device since last Sunday, and I must say that the cons of this device (battery), for me it´s ok (4h30) of use (mix of calls, emails, etc).
I can not reach this time with my HTC
I had found some "problems" but already solved, using search in here.
But, on other side, I have some problems that I could not found the solution.
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
gaiolo said:
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
Click to expand...
Click to collapse
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Rila said:
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Click to expand...
Click to collapse
Thanks very much!!!
for the links.....
I installed feropont rom !!!
Looks fine, but still have the problem of 3G...
Tomorow I will check the sound!!!
Thanks again!!
Perhaps I quit!!!
Hi,
Well, I try radio 1600 and now 300.
In this weekend, 1600 still have bad quality sound (people can not hear me very well).
In this morning (early) I flash again the same rom with radio changed for 300, but still haven´t 3G (for my experience I think I will have sound problem).
Today before flashing I put another SIM card (vodafone) and ... I have 3G, after changing the settings.
I leave the settings in HSPAD, put my TMN sim card ..... and no signal!!! (like usual).
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
After flash and reflash and because I use TG01 for professional use....
Pherhaps I quit!!
Thanks to everyone!!!
gaiolo said:
....
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
Click to expand...
Click to collapse
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
gaiolo said:
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
Click to expand...
Click to collapse
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Rila said:
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Click to expand...
Click to collapse
Your Right Rila, the problem could also be in the TG01.
But my SIM card, in my wife phone or in another phone with 3G could not "enter" in 3G.
(I did not use 3G in my HTC universal, the sound also wasn´t good, but I always think it was for my blue tooth car kit or bad signal reception)
The same with my old Qtek S200(who don´t have 3G only GSM)
The sim had 4 months old.
For future "helps" I try 1600;300 and now 321.
I am waiting news from the operator.
First I must have a SIM that in other phones, work in 3G, after that, let´s test in TG01
I will post the news
(I must admitted I star to get TG01 addicted )
Perhaps I do not quit!!!
Ok!
In my break launch, I go to a store from my carrier!
They did found one problem, in my "service"!
After 30 minutes they call me and ask to reset the device ( they know it was a Windows mobile phone).
After reset, I select hspda settings and I have now 3G.
I put again the Tg on GSM only ( for saving battery).
In +- 10 calls no one has inform me they can not hear me well.
It´s soon too say that the problem it´s SOLVED but it´s looking good
Another think that I noted is that I have 1H55 m with 70% remaining battery.
Hello
Although a noob I have been reading posts for 2 months and cannot find anything similar.
The problem is that my phone only works fully on HG3 ( UK ). I have tried all other major networks in the uk with the following results :-
Vodaphone/O2 No signal - nothing works
Orange / Virgin - detects signal but will not call out ( sounds like dub,dub,dub then cuts off ).
T-mobile Detects signal, won't call out - but will browse the internet.
I have got an unlock code but the phone doesn't ask for one. I have contacted HG3 and HTC who tell my my phone is not locked. I have the stock original rom - 1.48.402 after upgrading to 3.14.402, doing a task 29 and reverting via 3.03 HSPL.
I have tried downloading roms for Orange,O2,Vodaphone and T-Mobile after resetting to 2.08 SPL but these do not take ( they won't start via USB ) the phone just restarts.
Other info - at one point I had 576mg RAM ( not sure when as I didn't realise it may be important at the time ).
When I first tried to update the rom from HTC I got an error message ( something like "Not compatable with carrier" but not sure exactly as again I didn't realise it might be important.
)
I have tried the Winmo/File explorer/simlock - but nothing happens.
I bought the phone 2nd hand off e-bay - the IMEI number on the box matches the phone.
If anyone has any idea of anything else I could try to unlock the phone I would be most grateful
Sounds like maybe an IMEI blocked phone as your showing signal & call "dub dub dub" cut off is a classic symptom of that.
Due to coming from eBay any option is likely as if you have a bad device eBay is the best way to sell them at good price.
Really do need trying to complete a rom flash, Do you have drivers installed on PC ? if unsure install WMDC or activesync if on XP.
I would put 2.08Hspl on it & try flashing energy custom rom for testing purpose along with a good radio such as one in my sig below.
image of your bootloader may be useful too.
Good luck !
Many thanks Mister B
I don't actually know how to post an image of my bootloader on here but it says the following :-
PB81100 HX-BC
SPL-3.03.HSPL XE
0X 05
CotullaHSPL 0X 30
Perhaps I should point out that it had the original SPL 1.42 on when I got it. I loaded HSPL4 as a precaution before I flashed any ROMs ( only HTC stock ROMs )
Your suggestion that it has an IMEI lock makes a lot of sense ( even though I'm not sure what that is! ) and as you are the first person to suggest that it does gives me smething else to try. I shall be packing in the morning for a few days away - but I will certainly try your suggested ROM & Radio when I return.
I am running windows XP with Activesync 4.5 on my PC which has given no problems so far.
Seabirdflavour said:
Many thanks Mister B
I don't actually know how to post an image of my bootloader on here but it says the following :-
PB81100 HX-BC
SPL-3.03.HSPL XE
0X 05
CotullaHSPL 0X 30
Perhaps I should point out that it had the original SPL 1.42 on when I got it. I loaded HSPL4 as a precaution before I flashed any ROMs ( only HTC stock ROMs )
Your suggestion that it has an IMEI lock makes a lot of sense ( even though I'm not sure what that is! ) and as you are the first person to suggest that it does gives me smething else to try. I shall be packing in the morning for a few days away - but I will certainly try your suggested ROM & Radio when I return.
I am running windows XP with Activesync 4.5 on my PC which has given no problems so far.
Click to expand...
Click to collapse
I have tried to load the custom ROM suggested but the site asked for a credit card number - I'm too cautious for that! I have, however, tried loading the Vodaphone Rom - still no signal - and the Orange ROM with the suggested Radio. I got a good signal but it still won't call out. I'll leave the Radio on for a while to see how it goes. Unfortunately I can't get a signal on HG3 at the moment ( which is the main reason I'd like to unlock the phone ) so I can't make sure it still works on HG3.
I doubt flashing any custom ROM's will work anyway - I've done a task 29 on more than one occasion which would surely clear any ROMlock.
I am beginning to think it's impossible to cure this so if either you or anyone else has any ideas I would be glad to hear them.
3 possibilities:
Hardware issue
ROM issue (flash HSPL 2.08 & energy ROM)
*scroll down page & use slow download option, no details/CC are needed*
IMEI is black listed (contact your network & ask)
task 29 would have no role in removing ROM lock (CID)
CID is bypassed if using a HSPL
If this handset has been purchased used online & been like this when you got it I would be inclined to check IMEI blacklisting first, stolen handsets & handsets with account credit issues get blacklisted & then scum sell them online.
symptoms of showing signal but dialing dead or short tones & dead are classic signs ...
Mister B said:
3 possibilities:
Hardware issue
ROM issue (flash HSPL 2.08 & energy ROM)
*scroll down page & use slow download option, no details/CC are needed*
IMEI is black listed (contact your network & ask)
task 29 would have no role in removing ROM lock (CID)
CID is bypassed if using a HSPL
If this handset has been purchased used online & been like this when you got it I would be inclined to check IMEI blacklisting first, stolen handsets & handsets with account credit issues get blacklisted & then scum sell them online.
symptoms of showing signal but dialing dead or short tones & dead are classic signs ...
Click to expand...
Click to collapse
Thanks again Mister B. I have now loaded the Energy ROM and Radio suggested. I am most impressed by the ROM - I think I'll keep it on the phone but it hasn't made any difference as far as the original problem is concerned - 3 still works but no other sim will call out. I notice I now have 576mg RAM ( which is one of the things I wanted to try in case the previous owner accidently locked the phone with a bad flash ). That would suggest it is not a ROM issue and as I got the box ( with matching IMEI number ) and all accessories with the phone ( which was in virtually mint condition ) I think I can rule out stolen. As it works fine on the 3 network and neither 3 or HTC have it blacklisted I think I can rule that out too. That only leaves a hardware issue but even that doesn't make sense as I believe 3 use the T-Mobile/Orange band ( previously GSM 1800 ) rather than the Vodaphone/O2 band ( previously 900 ). I partly understand why I can't get a signal on Vodaphone/O2 - but I don't understand why I can't call out on Orange/T-Mobile when I get a good signal.
Any other suggestions would be most welcome as I'm beginning to believe that even the dark one himself could not solve this one!
I would check all phone band settings & try a few different options such as change to 2G only & band selection on auto ect.
Handset does not need to be stolen, bad bill payment can get handsets blocked from networks.
Symptoms & your comments on 3 dub dub dubs & cut off is a classic sign of it.
What branded network is this one & was it unlocked when purchased .
first thing I would do is call T-Mobile & see what they got to say about web browsing working but no call & get confirmation IMEI not blocked.
Could be unlocking did not go correctly & has left phone in this state.
Perhaps an attempt at full unlock of sim/cid/security-lock by cable & software could resolve it !
Mister B said:
I would check all phone band settings & try a few different options such as change to 2G only & band selection on auto ect.
Handset does not need to be stolen, bad bill payment can get handsets blocked from networks.
Symptoms & your comments on 3 dub dub dubs & cut off is a classic sign of it.
What branded network is this one & was it unlocked when purchased .
first thing I would do is call T-Mobile & see what they got to say about web browsing working but no call & get confirmation IMEI not blocked.
Could be unlocking did not go correctly & has left phone in this state.
Perhaps an attempt at full unlock of sim/cid/security-lock by cable & software could resolve it !
Click to expand...
Click to collapse
I have checked the IMEI online - it has not been reported lost or stolen and has not been blocked.
The phone is unbranded and was unlocked when HTC made/sold it originally ( verified by HTC ) but has only worked on 3 since I bought it in April this year.
I have done the suggested tests with the following results :-
GSM - Does not work at all on Vodaphone or O2 that use frequency 900
Picks up a signal on both Orange and T-mobile and both allow internet usage. Orange and T-mobile use the same network here in England -frequency 1800.
3 does not work on GSM.
WCDMA - Only 3 will pick up a signal - although my Orange and T-mobile sims are 3g enabled they do not pick up any signal on 3g.
Please note - all sims work perfectly well on my old HTC touch cruise.
It would be interesting to try the cable & software total unlock - how would I go about that ?
Odd one indeed & as an unlocked HTC handset to start with even more odd.
Only 2 problems I have seen with same symptoms was a sim locked handset unlocked then only worked on one network & even original network & sim would not work & a blocked IMEI.
Checking online is not reliable verification for IMEI & it would be good idea contact T-Mobile & Orange & see what light they can throw on it.
Can you send or receive sms on t-mo or orange ! can you get account details via short code*# numbers ?
You could also try looking into sim card slot contacts, maybe they not contacting correctly on all sims as contact faces differ slightly & a pin is off alignment or not pressing firmly against sim. Could try bit of tape on back of sim & adjusting sim position a little just to tick it off the check list !
Out of ideas after that, as originally unlocked handset can't see software unlocking going to be of benefit ....
Mister B said:
Odd one indeed & as an unlocked HTC handset to start with even more odd.
Only 2 problems I have seen with same symptoms was a sim locked handset unlocked then only worked on one network & even original network & sim would not work & a blocked IMEI.
Checking online is not reliable verification for IMEI & it would be good idea contact T-Mobile & Orange & see what light they can throw on it.
Can you send or receive sms on t-mo or orange ! can you get account details via short code*# numbers ?
You could also try looking into sim card slot contacts, maybe they not contacting correctly on all sims as contact faces differ slightly & a pin is off alignment or not pressing firmly against sim. Could try bit of tape on back of sim & adjusting sim position a little just to tick it off the check list !
Out of ideas after that, as originally unlocked handset can't see software unlocking going to be of benefit ....
Click to expand...
Click to collapse
The T-Mobile guy was fascinated, while the girl ifrom Orange was totally bemused! The SMS/ short code numbers don't work at all. The SIM holder is so tight it has been difficult to test - but no luck so far. I would be interested to know what happened with the unlock then locked phone you mention as I think this is probably the same problem - accidently locking the phone to the SIM in use. Was this ever resolved?
The handset I referred to ended up scrapped for parts, it was originally lock to to orange & was unlocked via paid software unlock from developer on xda.
Once unlocked used with O2 network but when wanted to use another sim had no luck getting it registered, even original Orange sim would not work.
Has been known for unlock to cause issue as process rewrites a memory block & it can go wrong but is very very rare.
Your symptoms are slightly different.
Really sounds like network authorization with device has an issue, really needs a tech from a network to review any issues they might see from there end.
Only time I have personally seen same as yours is with blocked IMEI & an incident I had with a Touch Pro which was my device accidentally being blocked due to my network making a blunder & took many calls as call staff generally know less than a clued up user & finally a personal trip to there head office & a network tech to review stystem data there end to resolve.
Your device was factory unlock to start with ?
UK model ! you tried getting generic ROM from HTC website ? (look at wiki)
Has it ever work on another network since you owned it ?
Has it been opened ? (void sticker on screw not present or other signs)
I would try get it flash with HTC generic ROM or get HSPL 2.08 on it & install an NRG WM6.5.3 ROM & radio 2.15.50.14 or 2.12.50.02_2 & see how it goes !
i've bought a google nexus 4 from 1 year ago, now i came back to my country ,my phone works with one operator but does not get registered with the one i want, i asked the operator to register the phone , but they don't do that , is it any way to hack the software to work with all operators ?
hi friends my family bought a smartphone in China and I came across some problems revealing a bad deal. The first is that the phone only has two languages (Chinese and English with Chinese) and i'm portuguese is the second that is a dual SIM is only running one (SIM 2) since SIM1 when you receive a call and answer, thee phone reboot. Another problem has to do with the 3G network does not get why you can not get internet through the network.
My question is whether there will be possibility of "flashing" the phone to take the Portuguese language as an option even if you stay with a version of Android older.
Curiosities phone. The Android store is Chinese and besides having much required no user to install applications, the problem is that half of the store is in Chinese and does not understand "****".