[Q] Samsung email for exchange and battery - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hello all,
I'm posting this after having researched online and having found nothing concrete regarding the topic. I had setup my google apps for work as an exchange account on my S6 edge via the stock email app. I had set the sync for automatic and also opted to sync up to 3 days of emails. I didn't ask the app to sync anything else. By evening, the phone was down to 45% battery with email sync accounting for 15% of the drain!
I know there may be people that suggest to use another app and/ or to setup the google apps for work as a normal gmail account. I have already done this but the speed of the push service isn't that great as that on exchange. In exchange it's instantaneous but as a normal gmail id the push is quite delayed. Coming from iOS, I have used the exchange server settings on the Apple Mail app and it was wonderful with emails pushed instantaneously yet not denting the battery much.
Is there any solution to the battery drain problem on exchange servers? Really appreciate it.

Related

Could use help from someone only using exchange for email mail on home screen wrong

Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
Click to expand...
Click to collapse
You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
Click to expand...
Click to collapse
Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
Click to expand...
Click to collapse
Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.

Push email and battery life.

What is better for the battery life, to have my email accounts to push or to auto synch every 5 minutes or 1 hour?
I have Google it but I can't find a clear answer.
Sent from my GT-I9300 using Tapatalk 2
Nobody Knows ? any suggestions?
Why don't you try it your self? and see which is better?
Are you talking Gmail accounts, Imap email accounts (through additional app) or Exchange account?
At least on ALE8 stock ROM, stock Exchange had a huge battery drain... something was terribly wrong with the email client.
Some exchange providers do not let you pull the email and enforce pushing.
With proper Exchange client implementation and an acceptable Exchange configuration on server-side, Push will need less battery since it doesn't require any interaction on the part of your phone except if new emails arrive.
(Except to re-open the data connection on timeout)

[Q] Any experience with switching between different mail clients?

Hi All,
I've got 4 IMAP accounts that support IDLE (push email) and I use Kaiten Mail to check them. As an addition, I have one gmail (apps) syncing for work. Naturally, keiten mail is the top app that wakes the phone.
I've been thinking to maybe move all these accounts to gmail (or apps) since the latest versions of gmail do all I need from an email client on the phone and I was wondering if it will reduce the time spent in syncing wakelocks.
It does seem a no-brainer to me but before I start moving my GBs from one server to another I though that maybe xda community has some insights to share?
Thanks everyone in advance!

Microsoft Exchange + Google = ?

I am caught between Exchange and the Android ecosystem. Work uses Exchange and Iphones, I sneak in Android stuff where I can (Desire HD, Nexus 7 and other stuff). All my private life is in google calendar. All my work is in Exchange calendars, which is shared and coordinated with lots of ppl.
Is it possible to make an app (if it doesn't exist) that SYNCS DIRECTLY between Exchange and Google?
What I have found so far:
- If you can install software on the PC where you have Outlook installed, you can use Google Sync. I can't do that
- I could possibly install Outlook on another PC and install google sync, and then have that PC running just for that. But comeon?
- If I use Exchange on the devices, I can see combined calendars, but it is basically just pooling two sources and not sync
- I can add online calendars to Outlook from google, but these can't be seen by others? Or what? Not AFAIK.
- I have tried a few apps for the phone, but none does the job.
- I could accept running two calendars all the time, but that is SO messy. Been trying that for a year now and it stinks.
I really hate this situation. Any ideas? I hope I found the right section.
What I basically need is Google sync for android, instead of merely PC.
I think the solution is in #2. If you don't do it yourself, there might be an online service which would do it, and probably for a fee.
I'm not aware of any application which would solve your problem.
I've ended up keeping all my personal stuff in Google and all my work stuff in Exchange. I have none of my personal stuff on my work PC.
On my phone I use email with my Exchange account and Gmail with my Google account.
I sync calendar, email, and contacts for both account. Calendar shows both accounts and People shows all my contacts.
I have no duplicates (no work contacts in Google or personal contacts in Exchange).
This way I have a unified calendar and contacts yet clean separation of work and personal.
Sent from my Nexus 7
Thanks everyone for your feedback. It seems there is no solution.
BillGoss said:
I've ended up keeping all my personal stuff in Google and all my work stuff in Exchange. I have none of my personal stuff on my work PC.
On my phone I use email with my Exchange account and Gmail with my Google account.
I sync calendar, email, and contacts for both account. Calendar shows both accounts and People shows all my contacts.
I have no duplicates (no work contacts in Google or personal contacts in Exchange).
This way I have a unified calendar and contacts yet clean separation of work and personal.
Sent from my Nexus 7
Click to expand...
Click to collapse
Bill,
As I write initially, that is what I already do.
I am not happy with this setup. I work long hours and travel a lot - and my colleauges benefit from seeing my private bookings, when trying to book all day events, meetings that require lots of travel, evening meetings etc. Everyone here has everything in Exchange and I am the only one who doesn't offer this solution. Well I guess the answer is "meh"
delanvital said:
I am not happy with this setup. I work long hours and travel a lot - and my colleauges benefit from seeing my private bookings, when trying to book all day events, meetings that require lots of travel, evening meetings etc. Everyone here has everything in Exchange and I am the only one who doesn't offer this solution. Well I guess the answer is "meh"
Click to expand...
Click to collapse
It sounds as though you would be better off only using Exchange for appointments and forget about Google Calendar.
Sent from my Nexus 7

Gmail syncing downtime. Huge problem. Gmail won't always sync automatically!

Hey all,
I've read about this in other forums recently as well...
My Gmail will go for 10 or more hours without syncing. As soon as I realize, I'll manually refresh the Gmail app and tons of emails will flow in.
I'm on Verizon 4G. Is anyone else having these issues?

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