Acer b1-710 wont reboot - Android Q&A, Help & Troubleshooting

Hi, i did a hard reset on my daughters tablet clicked wipe data/factory reset then clicked delete all user data then it said data wipe completed i then clicked reboot system now, the screen then went black and did nothing else can any one help me plz. thanks

cj_83 said:
Hi, i did a hard reset on my daughters tablet clicked wipe data/factory reset then clicked delete all user data then it said data wipe completed i then clicked reboot system now, the screen then went black and did nothing else can any one help me plz. thanks
Click to expand...
Click to collapse
What happens when you plug in the charger? Also, try holding the power button for 30 seconds. If you connect to PC, is it recognized?

Evolution_Tech said:
What happens when you plug in the charger? Also, try holding the power button for 30 seconds. If you connect to PC, is it recognized?
Click to expand...
Click to collapse
Hi, thanks for your reply when i plug into mains charger nothing happened so i held the power button and the battery came on screen. when i plug into pc the battery symbol comes up. thanks

cj_83 said:
Hi, thanks for your reply when i plug into mains charger nothing happened so i held the power button and the battery came on screen. when i plug into pc the battery symbol comes up. thanks
Click to expand...
Click to collapse
Since gaining the battery screen, have you now tried to reenter recovery mode? Try using the recovery mode button combo again and see if recovery will boot.

Evolution_Tech said:
Since gaining the battery screen, have you now tried to reenter recovery mode? Try using the recovery mode button combo again and see if recovery will boot.
Click to expand...
Click to collapse
do i do that by holding volume up and power button together sorry i am new to all this. thanks

cj_83 said:
do i do that by holding volume up and power button together sorry i am new to all this. thanks
Click to expand...
Click to collapse
I have held volume and power button it just takes me back to formatting data then is says failed.

cj_83 said:
do i do that by holding volume up and power button together sorry i am new to all this. thanks
Click to expand...
Click to collapse
I am not sure of the exact combination for your device, as it varies for every device. Either Google search how to boot your model into recovery, or just try different combinations. Power+volume down or up, or possibly all 3.

Evolution_Tech said:
I am not sure of the exact combination for your device, as it varies for every device. Either Google search how to boot your model into recovery, or just try different combinations. Power+volume down or up, or possibly all 3.
Click to expand...
Click to collapse
I held volume up and power button, selected wipe data/factory reset then it said delete all user data so selected yes, it then took me to wiping data, formatting data then data wipe completed. then selected reboot system now. then went to blank screen so held power button and it took me to formatting screen again.

cj_83 said:
I held volume up and power button, selected wipe data/factory reset then it said delete all user data so selected yes, it then took me to wiping data, formatting data then data wipe completed. then selected reboot system now. then went to blank screen so held power button and it took me to formatting screen again.
Click to expand...
Click to collapse
Try to be patient and let the format complete. It can take a while, depending on your internal storage capacity.

Evolution_Tech said:
Try to be patient and let the format complete. It can take a while, depending on your internal storage capacity.
Click to expand...
Click to collapse
Thanks i will try again and if no luck will comment back on thread.

cj_83 said:
Thanks i will try again and if no luck will comment back on thread.
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Click to collapse
I tried again went onto wipe data it said data wipe completed so then selected reboot system, then the battery came up and went back to formatting data failed so selected reboot again it has now gone back to battery symbol on screen.

cj_83 said:
I tried again went onto wipe data it said data wipe completed so then selected reboot system, then the battery came up and went back to formatting data failed so selected reboot again it has now gone back to battery symbol on screen.
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Click to collapse
Do you have a "wipe cache partition" option in recovery? If so, try that as well. I must admit, this has me a bit perplexed. Since the only thing you've done, is a factory reset, there's really no reason for this error.

Evolution_Tech said:
Do you have a "wipe cache partition" option in recovery? If so, try that as well. I must admit, this has me a bit perplexed. Since the only thing you've done, is a factory reset, there's really no reason for this error.
Click to expand...
Click to collapse
The only options are 1,reboot system now 2, wipe data/factory reset 3, apply update from sd card.

cj_83 said:
The only options are 1,reboot system now 2, wipe data/factory reset 3, apply update from sd card.
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Click to collapse
I am stumped. If it is an option, search and see if it is possible to flash the factory firmware to your device. Otherwise, sadly, I am out of suggestions.

Evolution_Tech said:
I am stumped. If it is an option, search and see if it is possible to flash the factory firmware to your device. Otherwise, sadly, I am out of suggestions.
Click to expand...
Click to collapse
Not sure how to do that.

cj_83 said:
Not sure how to do that.
Click to expand...
Click to collapse
Searched and found this:
http://forum.xda-developers.com/showthread.php?t=2520633&page=2
Apparently, this is common with this device.

Evolution_Tech said:
Searched and found this:
http://forum.xda-developers.com/showthread.php?t=2520633&page=2
Apparently, this is common with this device.
Click to expand...
Click to collapse
ok thank you so is they anything i can do with it.

cj_83 said:
ok thank you so is they anything i can do with it.
Click to expand...
Click to collapse
Again, sadly, I am out of suggestions. Perhaps return for a warranty repair. Contact the manufacturer and explain that all you did was a factory reset and the device has become unresponsive.

Evolution_Tech said:
Again, sadly, I am out of suggestions. Perhaps return for a warranty repair. Contact the manufacturer and explain that all you did was a factory reset and the device has become unresponsive.
Click to expand...
Click to collapse
ok thank you for all your help.

Related

Samsung Galaxy 4.2 Problem. Firmware Missing?

Hey guys. So I'm having trouble with my less-than-a-month-old SGP 4.2. I was using it to text people, when suddenly it freezes. None of the buttons were working so I held the power button for about 10 seconds till it shut off. I turned it back on, and now it brings me to an "Android System Recovery <3e>" menu. I turned it off, tried again, and still, it brought me to this menu. I tried all the options it listed; Rebooting System, wipe data/factory reset, and wiping the cache partition. None worked, and now I'm stuck. I don't know if it's just the firmware got corrupted somehow, or a virus got in? Anyways, if anyone could help me I'd really appreciate it.
Thanks in Advance.
FullMetaI said:
Hey guys. So I'm having trouble with my less-than-a-month-old SGP 4.2. I was using it to text people, when suddenly it freezes. None of the buttons were working so I held the power button for about 10 seconds till it shut off. I turned it back on, and now it brings me to an "Android System Recovery <3e>" menu. I turned it off, tried again, and still, it brought me to this menu. I tried all the options it listed; Rebooting System, wipe data/factory reset, and wiping the cache partition. None worked, and now I'm stuck. I don't know if it's just the firmware got corrupted somehow, or a virus got in? Anyways, if anyone could help me I'd really appreciate it.
Thanks in Advance.
Click to expand...
Click to collapse
download a firmware from this forum and flash it with odin
safariking said:
download a firmware from this forum and flash it with odin
Click to expand...
Click to collapse
I would, but I don't know how. Besides, for some reason my SGP doesn't show up after I plug it into my computer. Would I need to purchase a micro SD card and try and install it from there? Really, I was happy with GingerBread. Do you have that somewhere?
FullMetaI said:
I would, but I don't know how. Besides, for some reason my SGP doesn't show up after I plug it into my computer. Would I need to purchase a micro SD card and try and install it from there? Really, I was happy with GingerBread. Do you have that somewhere?
Click to expand...
Click to collapse
Google search or search the forums for the stock 4.2 gingerbread rom, then install samsung's mobile device drivers which you can also find by a google search or xda search. After that, start up your 4.2 in download mode by holding the power button and volume down button. Install the Samsung drivers, open up Odin, take the rom that you downloaded and put it in the PDA section, then hit flash.

[Q] Phone is going crazy stuck in reboot and will not get service or wifi

My phone was perfectly fine this morning had no problems until I got out of class and was listening to music while it was plugged up to the car where it rebooted which happens but now I can't get it to stay on 5 seconds without doing a reboot. It also Can not find service and the NFC is freaking out what do I do? I also get system is not responding. I am on the latest version and it has not been rooted.
IAmBrock said:
My phone was perfectly fine this morning had no problems until I got out of class and was listening to music while it was plugged up to the car where it rebooted which happens but now I can't get it to stay on 5 seconds without doing a reboot. It also Can not find service and the NFC is freaking out what do I do? I also get system is not responding. I am on the latest version and it has not been rooted.
Click to expand...
Click to collapse
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
hamdogg said:
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
Click to expand...
Click to collapse
I tried option 1 and only works until I turn off the phone again. Will option two or option 3 delete everything off my phone?
IAmBrock said:
I tried option 1 and only works until I turn off the phone again. Will option two or option 3 delete everything off my phone?
Click to expand...
Click to collapse
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
hamdogg said:
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
Click to expand...
Click to collapse
Okay thank you hope this fixed the problem even though I do lose everything.
There's Safe Mode for Android too
http://www.talkandroid.com/guides/b...or-tablet-into-safe-mode-for-troubleshooting/
Hold power button until power off dialog comes on
Press and hold Power Off until another dialog asks if you want to boot to safe mode
Boot to safe mode, troubleshoot (likely a recently installed app giving you problems)
jeremy.chan said:
There's Safe Mode for Android too
http://www.talkandroid.com/guides/b...or-tablet-into-safe-mode-for-troubleshooting/
Hold power button until power off dialog comes on
Press and hold Power Off until another dialog asks if you want to boot to safe mode
Boot to safe mode, troubleshoot (likely a recently installed app giving you problems)
Click to expand...
Click to collapse
That process doesn't work on xzu, at least not by holding the power button, just redisplays the normal power off menu.
Sent from my C6833 using XDA Premium 4 mobile app
hamdogg said:
Yes. Both options 2 and 3 will delete all user data. You can make a backup of user data using PC companion. And then restore this at a later date.
But it sounds like the reason for your reboots is a conflict. restoring user data will probably give you the same error.
Click to expand...
Click to collapse
I have done the 3 one and it is still doing it. I have not done anything with the phone it is not rooted and I have only downloaded apps from market.
IAmBrock said:
I have done the 3 one and it is still doing it. I have not done anything with the phone it is not rooted and I have only downloaded apps from market.
Click to expand...
Click to collapse
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
hamdogg said:
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
Click to expand...
Click to collapse
I bought it online. I don't understand why it would not work I have it for a month or so and never had any problems...
hamdogg said:
So you have plugged it into PC Companion and done a restore?
Then on your device, (Ultra)
go into settings,
then find backup and restore, and then do a factory reset.
That will delete all user data off.
If it still does it then there must be a hardware issue with the Ultra.
You could try flashing an FTF file, but that will only reinstall the OS like you did with the PC companion.
Take it back to the shop and tell them.
Click to expand...
Click to collapse
How do I flash ftf file
hamdogg said:
Option 1
open up the microSD slot.
locate the little red button.
Hold it for 3 seconds (this will hard power it off)
Then hold power for 3 seconds to boot up.
success?
_______________________________________________________________________________________
Option 2
Do a factory reset (you'll have to be quick, but after 5.6 times you'll get there)
_______________________________________________________________________________________
Option 3
Plug device into PC, and run PC Companion and do a restore.
That will fix it.
Click to expand...
Click to collapse
Sorry being off topic how to do factory reset as you mentioned in option 2?
I know 2 ways to reset one by pressing red button and second by pressing power and vol+ buttons. And other to factory reset go to settings,and then factory reset.
Is there any other way to do it?
---------- Post added at 04:10 AM ---------- Previous post was at 04:08 AM ----------
IAmBrock said:
How do I flash ftf file
Click to expand...
Click to collapse
There is a guide to do it
http://forum.xda-developers.com/showthread.php?t=2428319
techpal said:
Sorry being off topic how to do factory reset as you mentioned in option 2?
I know 2 ways to reset one by pressing red button and second by pressing power and vol+ buttons. And other to factory reset go to settings,and then factory reset.
Is there any other way to do it?
---------- Post added at 04:10 AM ---------- Previous post was at 04:08 AM ----------
There is a guide to do it
http://forum.xda-developers.com/showthread.php?t=2428319
Click to expand...
Click to collapse
I think he is talking about the one in settings which I can't do because it reboots so fast.
IAmBrock said:
I think he is talking about the one in settings which I can't do because it reboots so fast.
Click to expand...
Click to collapse
Oh got it . Thanks
I let my phone die and I am gonna fully charge it… Maybe it will work
SpyderTracks said:
That process doesn't work on xzu, at least not by holding the power button, just redisplays the normal power off menu.
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I just tried it and i booted into safe mode
maybe a little clearer
Press power button until the menu comes up showing Power Off, etc
In THAT menu, long press the Power Off OPTION (not the button again), until another dialog pops up asking if you want to boot into safe mode
jeremy.chan said:
I just tried it and i booted into safe mode
maybe a little clearer
Press power button until the menu comes up showing Power Off, etc
In THAT menu, long press the Power Off OPTION (not the button again), until another dialog pops up asking if you want to boot into safe mode
Click to expand...
Click to collapse
You've mentioned that before but doesn't work on mine... What rom are you on?
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
You've mentioned that before but doesn't work on mine... What rom are you on?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Stock rom, rooted
jeremy.chan said:
Stock rom, rooted
Click to expand...
Click to collapse
I am on complete stock, no root. I tried the safe mode boot suggestion and it worked for me. Press the power on/off button on the side of the phone, until the Power off/Airplane mode options appear in the centre of the screen. Press and hold the first on-screen option (Power off), then the safe mode menu appears. I had no idea the menu was there until I tested it. I didn't boot to safe mode, as my phone is working fine, so it was unnecessary for me to do that. The option is definitely there though.
ursulavasey said:
I am on complete stock, no root. I tried the safe mode boot suggestion and it worked for me. Press the power on/off button on the side of the phone, until the Power off/Airplane mode options appear in the centre of the screen. Press and hold the first on-screen option (Power off), then the safe mode menu appears. I had no idea the menu was there until I tested it. I didn't boot to safe mode, as my phone is working fine, so it was unnecessary for me to do that. The option is definitely there though.
Click to expand...
Click to collapse
I already sent my phone back to sony hopefully they can fix it fast.

[Q] Help! Stuck on the logo screen!

Hi guys, i have a canadian version G850W (should be the same as the G850A), and I was trying to root it following this instruction for G850F :skyneel.com/2014/09/root-samsung-galaxy-alpha-sm-g850f-by-simple-tutorial.html
It did not work and bricked my phone, I then tried to recovery it with the original firmware i got from sammobile,com, but after rebooting the phone was stuck on the logo screen, i have tried two different firmwares and still the same thing. Can anyone please help me???!!!!
Thanks a million!!!
try to get into recovery mod and wipe /factory reset then the other option wipe data then reboot , see if this help you
Firstly, DO NOT flash anything to your phone that is for a different model and just assume it will work for yours, as you've discovered it usually ends in disaster. Secondly, DO NOT flash anything to your phone that is for a different model and just assume it will work for yours, as you've discovered it usually ends in disaster. Thirdly, remember firstly and secondly.
Now then, its no good trying two different firmwares, get the exact firmware for your country and carrier, flash it using the latest odin with your phone in download mode(volume down, home button and power button then volume up to confirm), then when its done and starting to reboot, pull the battery. Then replace the battery and, as @omarsalah007 has said, enter recovery,(hold volume up, home button and power button all together) once in recovery use the volume key to move down to "wipe data/factory reset", then press power button to select, also try "wipe cache partition". If it doesn't work I'm out of ideas unfortunately, I wish you luck.
omarsalah007 said:
try to get into recovery mod and wipe /factory reset then the other option wipe data then reboot , see if this help you
Click to expand...
Click to collapse
Omg it worked! Thank you so much!
nogotaclue said:
Firstly, DO NOT flash anything to your phone that is for a different model and just assume it will work for yours, as you've discovered it usually ends in disaster. Secondly, DO NOT flash anything to your phone that is for a different model and just assume it will work for yours, as you've discovered it usually ends in disaster. Thirdly, remember firstly and secondly.
Now then, its no good trying two different firmwares, get the exact firmware for your country and carrier, flash it using the latest odin with your phone in download mode(volume down, home button and power button then volume up to confirm), then when its done and starting to reboot, pull the battery. Then replace the battery and, as @omarsalah007 has said, enter recovery,(hold volume up, home button and power button all together) once in recovery use the volume key to move down to "wipe data/factory reset", then press power button to select, also try "wipe cache partition". If it doesn't work I'm out of ideas unfortunately, I wish you luck.
Click to expand...
Click to collapse
Thank you for your reply and advice! I will keep it in mind!!
get surf with this amazing phone

Bootloop out of nothing. Please help

Hi there,
Just at once my Oneplus X got into a Bootloop.* The phone was playing music when it happened.* He keeps restarting after the very first screen.
He was running on the latest original software. No root and the phone is not unlocked.* He is complete original.
Does anyone have an idea what I can do to get my data back or get the phone running again?* I know I can try a factory reset by pressing the power button and hold volume down but I don't want to loose my data and maybe there are some other options I can try??
Thank you for anny idea or suggestion..
you had TWRP installed ? if yes then open that and connect the device to PC, MTP should show internal and external (if any) storage. copy your stuff and flash something else.
Mr.return said:
Hi there,
Just at once my Oneplus X got into a Bootloop.* The phone was playing music when it happened.* He keeps restarting after the very first screen.
He was running on the latest original software. No root and the phone is not unlocked.* He is complete original.
Does anyone have an idea what I can do to get my data back or get the phone running again?* I know I can try a factory reset by pressing the power button and hold volume down but I don't want to loose my data and maybe there are some other options I can try??
Thank you for anny idea or suggestion..
Click to expand...
Click to collapse
Go to oneplus x recovery, and wipe cache and dalvik. Restart and see.
Note: phone is not a "He", phone is "it"
Joshwin Aranha said:
you had TWRP installed ? if yes then open that and connect the device to PC, MTP should show internal and external (if any) storage. copy your stuff and flash something else.
Click to expand...
Click to collapse
No unfortunately I don't have TWRP installed. it's completely original. So I can't try that.
Thanks for your reaction.
saurabh40629 said:
Go to oneplus x recovery, and wipe cache and dalvik. Restart and see.
Note: phone is not a "He", phone is "it"
Click to expand...
Click to collapse
I already tried that, but it did not work. There was no option to wipe the dalvik cache.
Thanks..

Lg zero (h650e)

My phone was running fine until my battery has run out. I charged it over night and when I woke up I i saw that the LG logo was on the screen. I can't do anything Because the battery is not removable . Is there any way to hard reset it with PC software or anything else
SteliosSS said:
My phone was running fine until my battery has run out. I charged it over night and when I woke up I i saw that the LG logo was on the screen. I can't do anything Because the battery is not removable . Is there any way to hard reset it with PC software or anything else
Click to expand...
Click to collapse
Go to recovery mode and select wipe data/factory reset. It will reset your android to factory settings.
Ashwinrg said:
Go to recovery mode and select wipe data/factory reset. It will reset your android to factory settings.
Click to expand...
Click to collapse
I put power button and volume down button and it shows me factory data reset. I click "yes" and it shows me the logo lg again!
SteliosSS said:
I put power button and volume down button and it shows me factory data reset. I click "yes" and it shows me the logo lg again!
Click to expand...
Click to collapse
Factory reset not work then you want flash stock rom of your android.
Ashwinrg said:
Factory reset not work then you want flash stock rom of your android.
Click to expand...
Click to collapse
I communicated with service center and They asked me the IMEI.
Do you know what to do?

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