Hi all,
Tomorrow, I am trading my phone in for the Galaxy Note 5.... I know, but my faithful M8 has served me a wonderful year and a few odd months. I have S-Offed the phone, as well as root, and unlocked the bootloader.. I know I need to flash the phone back to stock, but I need to cover my rear with this one. How can I make it look like the phone wasn't tampered with? I am installing the factory RUU tonight, but other than that, I don't know what else to do, I have to mail the phone into AT&T.. Please help!
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Hey Guys,
Sorry if this has been asked and answered. I am a tmobile monthly 4g customer and I purchased my phone off ebay from another tmobile customer.
My capacitive lights just stopped working yesterday. I know this is probably a good thing! Nonetheless as we brush up against the very end of the first year the phone has been out, I'm wondering where I would go for repairs, service or an exchange.
I don't imagine I'd have any luck with tmobile, but maybe you all have a differing opinion.
Conversely, should I go directly to HTC with the issue and if so, what does HTC typically do, fix it, exchange it, replace it with an alternate model, or tell me to go pound sand?
Finally, I am presently S-Off. Do I need to S-On before taking it to anybody?
Your help would be appreciated!
Dz
HTC would warranty it in, if it still has a warranty. T-Mobile will NOT warranty it. You have to be S-On on a stock ROM and DO NOT mention that it was ever rooted or anything.
hasoon2000 said:
HTC would warranty it in, if it still has a warranty. T-Mobile will NOT warranty it. You have to be S-On on a stock ROM and DO NOT mention that it was ever rooted or anything.
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Click to collapse
Thanks Hassoon! Had a feeling that was the answer!
Have a good day!
DZ
So far I'm liking my HOX+ (AT&T), but want to unlock/root to get the full experience, backup with Titanium, delve into Tasker and BatteryXL, etc. However, I'm a relative newbie at this and need some help.
I understand you have to unlock the bootloader first, but so far the only way I've seen is through HTC Dev. Is that correct? And will that void my warranty? Or is it reversible in case I need to bring the phone back in for maintenance?
Or, will it not matter, because if I bring it in the AT&T Store staff won't bother to check? I did swap out my phone for a non-defective one on Tuesday and the dude didn't even turn it on or glance at it, just grabbed me a new one with a new SIM, so this may not matter. But before I go on I just wanted some reassurance that I can reverse this if need be.
Thanks in advance!
Technically, yes it does void your warranty. That said, I bought a One X in September, unlocked the bootloader and rooted it in October. Then when the X+ came out, I relocked the bootloader and flashed the RUU to return the device to stock, took it back to the AT&T store and got my X+.
If for some reason you ran into a super-anal AT&T employee, yes they could still check to see if it had been previously unlocked and the phone would show this evidence if they look at the bootloader. Highly, HIGHLY unlikely if you ask me though.
Thanks!
I'll look into rooting if I can figure out how! Anyone know how to do this on Mac?
911jason said:
Technically, yes it does void your warranty. That said, I bought a One X in September, unlocked the bootloader and rooted it in October. Then when the X+ came out, I relocked the bootloader and flashed the RUU to return the device to stock, took it back to the AT&T store and got my X+.
If for some reason you ran into a super-anal AT&T employee, yes they could still check to see if it had been previously unlocked and the phone would show this evidence if they look at the bootloader. Highly, HIGHLY unlikely if you ask me though.
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Click to collapse
Exactly how you get around it! To be honest a few times i returned phones with only flashing the factory rom, left the phone unlocked and all, lol! I doubt the companies really look into it to see if you messed with it. Haven't heard 1 person returned a phone and getting denied because of root, unlocked bootloader, etc. I could be wrong but never heard of it myself...
911jason said:
Technically, yes it does void your warranty. That said, I bought a One X in September, unlocked the bootloader and rooted it in October. Then when the X+ came out, I relocked the bootloader and flashed the RUU to return the device to stock, took it back to the AT&T store and got my X+.
If for some reason you ran into a super-anal AT&T employee, yes they could still check to see if it had been previously unlocked and the phone would show this evidence if they look at the bootloader. Highly, HIGHLY unlikely if you ask me though.
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Click to collapse
Rooting and unlocking alone only voids your warranty if you have a custom rom on your phone that caused the issue you had that broke it. I got that straight from a store managers mouth.
Sent from my HTC One X+ using Tapatalk 2
Hi everybody!
I'm not new to flashing and Rooting Android devices but I'm new to TMobile-Warranty-Jump programs.
I want to know:
1) If I buy a HTC ONE with TMO USA, can I ROOT [Basically for Titanium BackUp] and in 6 months flash STOCK again and wont have problem when returning?
2) Does HTC have a "flash counter" or something that TMO can verify for Jump Program purposes?
Thanks in advance
No counter but you would have to make sure you go completely stock
Sent from inside the T.A.R.D.I.S
I am good with a few corporate store reps, and they have heard nothing about rejecting modified phones. One even had me downgrade, s-off, and fully convert his htc one for him. I drink beers with these guys and girls often, so I am sure when / if they are trained more or hear something, I will know as well.
Sent from my HTC One using Tapatalk 4
Thanks everyone for taking your time and reply.
I'm planning to get into the JUMP program soon and root... After 6 months I'll try to leave everything as Stock
Hey all, just want some friendly advice.
My wireless charging stopped working (please don't make fun of me for this) and I considering going into Verizon to talk to a rep.
My phone is out of warranty, and rooted running cm11. I figure because I'm out of warranty, I probably won't get a new phone/refurb phone. But I'm considering trying, just might luck out, ya know?
My question is this, since I don't go to Verizon stores. Do they care about rooting/roms? I've read mixed reports, and don't want to go to the hassle of going back to stock, especially if I'm already SOL. And I have no idea how to get back to stock at this point. I've been running custom roms since I got the phone.
Thanks for the feedback!
jhmn7 said:
Hey all, just want some friendly advice.
My wireless charging stopped working (please don't make fun of me for this) and I considering going into Verizon to talk to a rep.
My phone is out of warranty, and rooted running cm11. I figure because I'm out of warranty, I probably won't get a new phone/refurb phone. But I'm considering trying, just might luck out, ya know?
My question is this, since I don't go to Verizon stores. Do they care about rooting/roms? I've read mixed reports, and don't want to go to the hassle of going back to stock, especially if I'm already SOL. And I have no idea how to get back to stock at this point. I've been running custom roms since I got the phone.
Thanks for the feedback!
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Click to collapse
I would recommend making a backup
>flash a stock Rom that has reports of wireless charging working>check it if it still doesn't work. If it works I'd go thru trouble shooting in your Rom thread, If not I'd assume it's your hardware.(I'd make sure it's not your charger as well) And in that case return it to stock and return it to Verizon.
Sent from my HTC6435LVW using XDA Free mobile app
Thanks for the feedback. I've tried both venom and cm11, so I guess I'll flash back to stock and make a trip to the store. Thanks again.
IMO Verizon associates are clueless. They can barely operate tablet they use to check you in the store. My speakerphone had blew out so I took my Rooted, unlocked, custom ROM phone in so they could see it. They didn't say anything. Worst case scenario they say your phone looks different... Just say its a icon pack theme you got off the play store. I've even taken my ladies phone to get looked at....they didn't notice anything. Hope you get your problem resolved!:thumbup:
HTC DNA
LG Optimus G
I would not walk into a VZW store with a rooted phone looking for a refurb. Even if the rep is clueless and replaces your phone with a refurb phone, the refurb facility that gets your old phone will know it is rooted and charge your account several hundreds of dollars for the refurb'd phone that you got in the store. Then it is up to you to prove that it wasn't and try to get your old phone back.
Best thing to do is to do a recovery backup on the existing phone, return to stock, get a replacement, root, s-off, and install recovery, and restore the backup.
barcodelinux said:
I would not walk into a VZW store with a rooted phone looking for a refurb. Even if the rep is clueless and replaces your phone with a refurb phone, the refurb facility that gets your old phone will know it is rooted and charge your account several hundreds of dollars for the refurb'd phone that you got in the store. Then it is up to you to prove that it wasn't and try to get your old phone back.
Best thing to do is to do a recovery backup on the existing phone, return to stock, get a replacement, root, s-off, and install recovery, and restore the backup.
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Click to collapse
When a phone is received by the refurb facility, the phone is checked for three things and if its Rooted/Unlocked isn't one of them. They simply check to see if the box that the device was sent in is damaged, if the phone has any physical damage, and if it powers on. I have friends that are/have been phone techs at Verizon and Sprint. All they do anyways is just reflash the phone. This is just my 2 cents and what I know. Now of you send a rooted/unlocked phone that has major damage you will be charged.... Not for root/unlocked reasons.
HTC DNA
LG Optimus G
d08speed3 said:
When a phone is received by the refurb facility, the phone is checked for three things and if its Rooted/Unlocked isn't one of them. They simply check to see if the box that the device was sent in is damaged, if the phone has any physical damage, and if it powers on. I have friends that are/have been phone techs at Verizon and Sprint. All they do anyways is just reflash the phone. This is just my 2 cents and what I know. Now of you send a rooted/unlocked phone that has major damage you will be charged.... Not for root/unlocked reasons.
HTC DNA
LG Optimus G
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Click to collapse
Thanks for the advice. Love your speed3. I used to have a 2007, right when it came out. Awesome car :good:
jhmn7 said:
Thanks for the advice. Love your speed3. I used to have a 2007, right when it came out. Awesome car :good:
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Haha Thanks man. It's my baby. Fully bolted tuned on e85! Its a beast!
HTC DNA
LG Optimus G
I've had a rooted Evo 4G LTE for 14 months now ... my first smartphone ... but have decided to move on and upgrade. I still love the phone, but I'm moving on because it's flashed to work on Page Plus (Verizon MVNO) and I can only get 3G, plus I'm only grandfathered in to be able to keep the phone on PP, and if I should ever get kicked off that network, I can't get back in.
I've got an HTC One M8 on the way, that I bought on Swappa. My question ... what do I do to get all vestiges of "me" off the Evo, as far as clearing my data, accounts, etc., before I do something with it?
I've researched the "standard" process for doing this, I was just wondering if since this phone is rooted, I need to do anything special. I basically was just going to toss this out on the Swappa Boneyard or eBay and see what I can get out of it, not going to put any money into unflashing it because I don't see the point given the pittance these phones are going for right now. I just wondered if there's any way to keep root and keep the ROM I'm using on there (Yankee's ROM) when I do the reset, although I fear if anyone unflashes the phone it might mess that up. I'm still sort of a newbie on such things.
I take it you didn't do the rooting of the phone or flashing of the ROM yourself?
Didn't do the root, did flash the ROM after researching it here.
Have decided just to hang onto the thing and use it as a wi-fi media device (have put Hangouts on it to make phone calls) and camera.
prw94 said:
I've had a rooted Evo 4G LTE for 14 months now ... my first smartphone ... but have decided to move on and upgrade. I still love the phone, but I'm moving on because it's flashed to work on Page Plus (Verizon MVNO) and I can only get 3G, plus I'm only grandfathered in to be able to keep the phone on PP, and if I should ever get kicked off that network, I can't get back in.
I've got an HTC One M8 on the way, that I bought on Swappa. My question ... what do I do to get all vestiges of "me" off the Evo, as far as clearing my data, accounts, etc., before I do something with it?
I've researched the "standard" process for doing this, I was just wondering if since this phone is rooted, I need to do anything special. I basically was just going to toss this out on the Swappa Boneyard or eBay and see what I can get out of it, not going to put any money into unflashing it because I don't see the point given the pittance these phones are going for right now. I just wondered if there's any way to keep root and keep the ROM I'm using on there (Yankee's ROM) when I do the reset, although I fear if anyone unflashes the phone it might mess that up. I'm still sort of a newbie on such things.
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Click to collapse
Just remove your Google account and factory reset from phone settings. :good: