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The Cingular forums are now shutting down discussion re the new ROMS ... nice ... just trying to keep us from helping each other out (you would think it would be to their benefit, so folks don't bug their non-existent customer service)
see here for all the gory details.
This is getting more and more ridiculus by the day
Hallllllo M$ and providers. when we buy a device we ALREDY get a licenced WM, what's your problem???????????????????????????????????????
weinson said:
The Cingular forums are now shutting down discussion re the new ROMS ... nice ... just trying to keep us from helping each other out (you would think it would be to their benefit, so folks don't bug their non-existent customer service)
see here for all the gory details.
Click to expand...
Click to collapse
the thread has been resurrected for the time being...no idea how long that will last though.
This is just like Cingular, I have been told that this update would be out since Dec. by Cingular sales and it never has. We cannot help it if Cingular is so slow on getting updated services out. If they would put more effort in service and less on what they are going to call them selfs maybe they could supply better service. I have 19 cingular accounts and may move all of them if they don't get there act together.
Steven -
Do what my wife did, she is part of the State of FL gov contract on Cingular and she has a fair bit of power in moving accounts so she basically said if you can't support your gear with updated ROMs maybe she would move accounts somewhere else.
I doubt they care but who knows...
so many dumb-ass flashed their phones w/o reading the instructions, bricked their phones and start to call Cingular/ATT for help/repair/replacement. Next thing we know, MS is trying to remove all ROMs, ATT removing thread about new ROMs....
That's y we should make this community go underground, ban the suckers who don't read, link ROMs to rapidshare or other similar sites instead of this site's FTP server.
It's sad to see we have to remove the ROMs but I wouldn't blame MS or ATT for asking XDA-developers to do so.
Oh, btw, if you guys care go sign the petition, show us some supports even if we dont get what we want.
peace.
It's the War on Common Sense. And since all of us are a minority here, ignorance and misinformation prevail.
The main reason Big Business does this is because the executives are a much older generation that is scared and terribly confused by the Internet. So to them, we're all looking to ruin their business by making their phones work in ways they didn't intend for them to be used. What they don't know is, our solutions are much better than the ones they provide (hence the void we're filling by being here, supporting, and working out their phones for free) and if they were to release even just half of the ROMs the XDA community cooked up, they'd have a much happier customer base.
steven814 said:
This is just like Cingular, I have been told that this update would be out since Dec. by Cingular sales and it never has. We cannot help it if Cingular is so slow on getting updated services out. If they would put more effort in service and less on what they are going to call them selfs maybe they could supply better service. I have 19 cingular accounts and may move all of them if they don't get there act together.
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Click to collapse
Cingular/AT&T is pretty much the only carrier with even a _leaked_ rom... so how are you going to say that they're slow? They're actually ahead of the curve, in my opinion.
The 8525 came out in November. I'm pretty sure that there must have been some miscommunication if you recall someone in December told you the Rom would be out tomorrow (or any specific immediate timeframe). "Soon" is not necessarily "one month" or less. I think sometimes we hear and preceive what we WANT to be the truth based on what we actually _did_ hear. I mean, as far as I can tell, HTC just released the 3.3 rom to carriers a matter of weeks ago. Cingular has been working on things other carriers aren't doing, too (PTT, Cingular Video, etc.) So they're putting more into the rom than most of our European counterparts need to (with the exception of video calling... yet.)
I guess what I'm saying is that we, as enthusiasts, expect more than the average customer. And as for Cingular / AT&T, of course they don't want to be providing support for an unofficial and likely unfinished rom. Honestly, having inexperienced and impatient Cingular customers reading about this leaked rom and trying to put it on their devices prematurely would certainly cause a terrible amount of problems. Again... it's _leaked_ and _unofficial_, so they should not feel like they have to support it.
Just my 2/3 of a nickel.
GliTCH82 said:
It's the War on Common Sense. And since all of us are a minority here, ignorance and misinformation prevail.
The main reason Big Business does this is because the executives are a much older generation that is scared and terribly confused by the Internet. So to them, we're all looking to ruin their business by making their phones work in ways they didn't intend for them to be used. What they don't know is, our solutions are much better than the ones they provide (hence the void we're filling by being here, supporting, and working out their phones for free) and if they were to release even just half of the ROMs the XDA community cooked up, they'd have a much happier customer base.
Click to expand...
Click to collapse
I disagree. I believe the truth is if they released half the roms on here, they're customers WOULD be confused, scared, and lost because they have no idea what rom they should be running. They'd have no idea why something doesn't work perfectly on one rom and better on another. Or why one radio may or may not be better. Think about how many people on here aren't reading everything they need to and bricking or nearly bricking their devices. And these are the ones SEEKING the information. The average 8525 user on Cingular's network isn't quite as interested in this stuff as we are here.
Knowledge is power, but unstable power is chaos.
Think about it.
Xda-Developers is a great source for those seeking to know more about their devices than just its typical uses. But anyone who really wants the knowledge will seek it out and find it (just as we all did). Throwing an incomplete rom at the average lawyer who needs Microsoft Direct Push and not much more is likely to cause more problems than it's worth for AT&Tingular as well as for us (because we'll be the ones trying to clean up the mess).
I think I should sign off on this before I infuriate some of those out there who just want to vent their frustration. And we all know the company with the dollars is always a great target to do that.
Does't surprise me in the slightest.
I am sure many OEMs and phone companies are sick of people bricking their phones and claiming warranties (of course they never admit to using cooked ROMs or even trying to upgrade them - 'Just woke up one morning and it wouldn't boot up').
I enjoy this forum too but don't tell me it doesn't encourage people to do things they shouldn't, and are not willing to take responsiblity for.
esseff said:
I enjoy this forum too but don't tell me it doesn't encourage people to do things they shouldn't, and are not willing to take responsiblity for.
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I have to disagree with that statement... I wasnt aware that giving warnings to the users that flashing their phone could brick it and that they need to read and make sure they fully understand what they are doing before they do it was encouragement... I know that when i came to this board and saw the warnings about flashing cooked roms it freaked me out.. i was registered for several months before i ever made a post, spent countless hours reading all the threads to make sure i fully understood my device before i did anything to it.. its the people that dont read and brick their phone that want to come back and blame us for their mistake.. This is a developers board and quite frankly alot of us go out of the way of development to help people in need... we especially go above and beyond any kind of help that you would recieve from your provider
My 2c
I have to agree with shogunmark. I know I made very sure I read every last thread and wiki before I attempted anything as rash as upgrading a Radio stack. This was because of my fear of bricking the unit, because so many people warned it could. I was even willing to endure the mass "RTFM" and "RTFW" flaming if i wanted to make sure I understood everything correctly before risking my device.
I believe the largest part of this community are users that gather here in the spirit of sharing the knowledge about the device to encourage greater growth of the community- the more people, the more mods & hacks & cracks and experiences will become part of the knowledge base.
yet im still trying to figure out how "MAY BRICK YOUR DEVICE" warnings are encouraging...
Come on guys!
Sure there are countless warinings but simply the enthusiasm and excitement amongst the experienced crew, when a new possibliity appears (GPS, WM6, AKU this, AKU that) causes less experience people to get caught up in it.
I'm not for one minute discouraging XDA developing, just TAKE RESPONSIBLILITY IF YOU BRICK YOUR DEVICE AND DON'T GO CRYING TO THE OEM OR TELCO FOR WARANTY. Pay for your mistake and buy another.
I have seen, on this forum people advising others to go back to their supplier with bricked devices and try to get a warranty. It is hard for the supplier to argue with someone who says their device 'Just stopped working', when infact they bricked it, and in the spirit of good customer relations they often replace it. Why wouldn't suppliers be negative toward forums like these when they are placed in this situation.
Sigh... I've been told that HTC's single greatest returned device is the Wizard followed closely by the Hermes. Reason: bricked.
We post the warnings, but plenty of people don't take the time to fully understand then brick their devices anyway (hermes is especially bad in this respect). Then they try to return them.
In many ways, this is the manufacturer fault b/c they are trying to thwart users who try to upgrade or change their devices. Hermes development feels like spy vs. spy sometimes as we crack something and then the next bootloader/radio bootloader comes out. Consequently pre sspl hermes flashing was damn near rocket science. Problems were rampant. Heck, I even saw one poster try to flash the original signed_nbh into the OS area with the 1.01MFG bootloader
They're all gonna try it. There's no minimum IQ required to be a member here.
Ideally, we need to find a way to bring any HTC device back to life from brick status. It's only corrupted memory after all. If the correct bytes are written, the software works. When I did SE phone hacking, there were such devices. Because of this, users with bricked phones could take them to their nearest SE phone center and they would re-flash and un-brick (for a price of course).
This ridiculous swapping of bricked devices is what needs to change. Posters need to take financial responsibility for phones they brick. HTC needs to make their hardware flashing system available to Operators at phone centers.
Unfortunately, this won't be the case. Instead, they'll go after us because they can see an ROI impact in terms of bricks. What they can't see is the intangible increase in sales that we stimulate or the intangible loss of future revenue that shutting us down represents.
Sign the petition. Get your friends to sign it. Get it posted on other forums. Get it into the news. Operators and M$ need to be able to see this intangible.
on the other hand with the hermes and returns... we just got to a point to where we could brick them less than a month ago... most of the returns before then was by manufacturer fault, i know this because i was one of them, i had a ton of bad blocks in the wrong spot....
its to bad we dont have an easy rom kitchen for these.. something that would make it damn near impossible for the person who cant read to brick their device.. i dont know.. im tired and going back to bad, my post isnt making much sense to me right now
but i do agree with you sleuth!
Wow... check out the attitude here...
http://forum.xda-developers.com/showthread.php?t=294365
Kinda proves my point.
Add a success story here - mainly because I am competent enough to read and ask the right questions when there was vague information.
I am not new to flashing/modding, but the Hermes definately takes it to a new level.
The difference with me, should I ever brick my device - I would just deal with it. I came here with the understanding that the tools available to us come with an increased risk should you not actually understand what you are doing. You need to be aware that you should own up to the possible mistakes and not try to send a bricked device back for warranty....
Two individuals who make this place so great - Pof and Sleuth. Pof has done such a great job with the wiki and his tools - all you need to do is take a few days to read about the device and the steps you need to make. Sleuth brings a different element (and his programs) to the forums and has the patience to point questions to the right areas of the wiki.
My advice - if you plan on unlocking/upgrading take at least a week and read the wiki. Make sure you have all the pieces needed to complete what you want to do. Sync your device and backup all your info - be prepared to hard reset and start from scratch - twice in some cases.
Set aside plenty of time that your phone will be down during this process.
This site is by far the best there is - it's a shame that people rush into things some times.
Sleuth255 said:
Ideally, we need to find a way to bring any HTC device back to life from brick status. It's only corrupted memory after all.
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Click to collapse
HTC should put JTAG out in its new models
Seriously, it's a big flaw that every official ROM image overwrites th bootloader, even with the same version. The whole firmware history teaches that the bootloader should not be touched by end user.
So, the solution is to make custom ROMs flashable by parts, w/o affecting the bootloader. This should prevent bricking... does not revive existing bricks though...
But your overall point is good: manufacturers get angry because of a lot of returns, and care shell be taken to calm them down.
on another note about the cingular boards... i got banned there was a thread about the lack of good moderation in the HTC board over there, i spoke my piece and got banned... it wasnt even bad, just offered some suggestions.. so much for contructive criticism and free speech..
I understand this is not the most appropriate place to post this, but I'm sure many of you have experienced the Samsung Repair Service Centre (I would post this in a Samsung sub-forum but I couldn't find one) and you will be able to give me some advice.
So, if you want the whole story of how my phone got broke, read this: http://forum.xda-developers.com/show...5#post28416155
In short, I completely broke my Samsung Galaxy Ace plus the day after I took it out of the box. It's seemingly 100% bricked (literally no sign of life, no lights no screen no sound, nothing).
I phoned Samsung up a couple days later (after nobody replied to my emails) and I organised it to be repaired.
It's been 11 days since I sent it back.
I phoned on the 7th day to ask if it had even got there because there were no updates on my samsung product repair status page since the day I first phoned them up. I also asked if the address I was given was right (Just put on envelope "FREEPOST SAMAN REP", that was it) because it sounded invalid.
I gave them the IMEI and was told that it had reached them. I said thank you and goodbye.
Yesterday, my product repair status had finally updated to : Cancelled by ASC Non Defect (Working properly)
I rang up again.
I was on the phone for 10 minutes with this guy and he told me that they had no record of my phone arriving. He handed me on to his supervisor who I spoke to for a further 20 minutes.
She confirmed that it had not reached them yet or it had been improperly logged or it was lost in the mail.
I sent her a copy of my proof of postage through email in case it was the latter, so they could "organize something for me if it comes to the worst case scenario"
Knowing their reply rate to my emails, I doubt they'll even see it.
So, I sent off my broken phone to them like they told me to, and now they've lost it... or the address they gave me was indeed wrong like I originally expected, however it has not been sent to the return address after 10 days. I doubt the Post Office is at any fault here.
I understand how at the beginning of this mess I was at fault. I made my phone faulty through my own carelessness...
However, since then I feel like there's been an awful lot more Samsung carelessness. And it sounds like if they don't find my phone they won't even replace it, otherwise the woman over the phone wouldn't have been so ambiguous. The way she said it I expected nothing more than book voucher in return for all my trouble and their incompetence.
It's very troubling to think that my £166 may have only bought me just 1 day of pleasure and many weeks of distress.
Anyway, I'm hoping I can make the best out of a bad situation.
I have very little respect for these types of companies, and I have no problem in wrangling out a few pounds from them when they have wronged me. If this doesn't get resolved soon, I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Me and my Dad have been able to get similar compensations for bad service through a letter and a phone call before.
Maybe I can do something similar here.
Does anybody have any helpful advice?
Well......in short you do have the right to sue them.....
But then , you shouldn't have sent it through postage , but to the Service Centre
"I have to go. It's just....they really need me." - Sora
Perhaps you can sue them,If you have a written proof that samsung gave you wrong address..Sue those darned idiots mate.I will wish for your succesz
Ya...Sue them...Don't they even know to take care of a phone?
Is it me or Samsung really has problems with service, ok I understand, that in my country those are the sellers who do warranty repairs, but that makes Samsung look bad? Today I have called my sellers HQ, none answered, then I tried to skype, still no answer.
100% sue them...it clearly you have the right
Okay, I get the overwhelming impression that you all think I should sue them...
I have never sued anybody, neither have I tried. I imagine it's a little easier said than done
In the past though, I have found that the threat of legal action from similar situations gets results.
Shall I just write a letter to Samsung HQ in Surrey describing their problem with the threat of legal action if I don't get fully refunded and compensated?
Would it be so bad to ask for a Galaxy S III? Drafting the letter in my head, it seems a bit weedy if I tag along the sentence, "and in return for my troubles I'd like a Galaxy S III please, otherwise I will sue you!!!" It would just sound like an opportunist geek trying to get the phone that all his friends have.
However I can imagine they'd be more willing to send me a free and superior phone than to write me a cheque of x amount of £.
The only problem is, there's still the possibility that it might genuinely be lost in the mail through no fault of their own... seems very unlikely, but it's arguable.
Shall I wait a bit longer before I write a letter?
It's 12 days since I posted it. On the 15th day I should assume it has been lost in the mail and Samsung will "sort me out with something".
Further thoughts please.
Thanks for all the replies so far
You don't give a location, but I am guessing you are in UK. I was unable to follow the link to your original thread, but if you put a return address label on the package I would have thought that it would have been returned to you by now or it is at your local sorting/Post office.
Have you checked with them?
My suggestion would be to follow up your recent phone conversation with a letter to Samsung Customer Services in Gateshead and send a cc to the HQ in Surrey. Send both by recorded delivery, so that you have some kind of proof of delivery/receipt. In my experience, although not with Samsung, reason and facts can get better results than threats, you can keep the option of legal action if you get no satisfaction.
Give details of what has happened so far. (omitting the bit about how your phone was bricked! )
Try to give times and dates, what you discussed and, if possible, who you spoke to. Attach a copy of your proof of posting (but dont send original), copies of emails etc
Ask them what they are going to do now, tell them what you would like to see as the outcome of this situation. A phone and some kind of compensation for the inconvenience/phone calls/wasted time, I would guess? Give them a date by which you would like a reply, 14 or so days.
Best of luck.
That's just the kind of advice I was looking for.
Thanks Angewg, your help is very much appreciated
hedgehog90 said:
I understand this is not the most appropriate place to post this, but I'm sure many of you have experienced the Samsung Repair Service Centre (I would post this in a Samsung sub-forum but I couldn't find one) and you will be able to give me some advice.
So, if you want the whole story of how my phone got broke, read this: http://forum.xda-developers.com/show...5#post28416155
In short, I completely broke my Samsung Galaxy Ace plus the day after I took it out of the box. It's seemingly 100% bricked (literally no sign of life, no lights no screen no sound, nothing).
I phoned Samsung up a couple days later (after nobody replied to my emails) and I organised it to be repaired.
It's been 11 days since I sent it back.
I phoned on the 7th day to ask if it had even got there because there were no updates on my samsung product repair status page since the day I first phoned them up. I also asked if the address I was given was right (Just put on envelope "FREEPOST SAMAN REP", that was it) because it sounded invalid.
I gave them the IMEI and was told that it had reached them. I said thank you and goodbye.
Yesterday, my product repair status had finally updated to : Cancelled by ASCNon Defect (Working properly)
I rang up again.
I was on the phone for 10 minutes with this guy and he told me that they had no record of my phone arriving. He handed me on to his supervisor who I spoke to for a further 20 minutes.
She confirmed that it had not reached them yet or it had been improperly logged or it was lost in the mail.
I sent her a copy of my proof of postage through email in case it was the latter, so they could "organize something for me if it comes to the worst case scenario"
Knowing their reply rate to my emails, I doubt they'll even see it.
So, I sent off my broken phone to them like they told me to, and now they've lost it... or the address they gave me was indeed wrong like I originally expected, however it has not been sent to the return address after 10 days. I doubt the Post Office is at any fault here.
I understand how at the beginning of this mess I was at fault. I made my phone faulty through my own carelessness...
However, since then I feel like there's been an awful lot more Samsung carelessness. And it sounds like if they don't find my phone they won't even replace it, otherwise the woman over the phone wouldn't have been so ambiguous. The way she said it I expected nothing more than book voucher in return for all my trouble and their incompetence.
It's very troubling to think that my £166 may have only bought me just 1 day of pleasure and many weeks of distress.
Anyway, I'm hoping I can make the best out of a bad situation.
I have very little respect for these types of companies, and I have no problem in wrangling out a few pounds from them when they have wronged me. If this doesn't get resolved soon, I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Me and my Dad have been able to get similar compensations for bad service through a letter and a phone call before.
Maybe I can do something similar here.
Does anybody have any helpful advice?
Click to expand...
Click to collapse
Since your in the UK (yay!) you can take them to a small claims court. Also check out the amazing Martin Lewis MoneySavingExpert website. It explains your rights as a consumer.
Sent from my GT-S5830 using Tapatalk 2
I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Click to expand...
Click to collapse
Drafting the letter in my head, it seems a bit weedy if I tag along the sentence, "and in return for my troubles I'd like a Galaxy S III please, otherwise I will sue you!!!" It would just sound like an opportunist geek trying to get the phone that all his friends have.
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Click to collapse
even though i really understand your feelings and frustration i wasnt able to stop my slef from laughing lol... anyways i guess you shoud do as "Angewg" said .. talk.to the right and higher authority in Samsung first and keep the threat at court part for the end or if i may say you can argue first and threat/sue later on .... but you cant threat/sue first and then try to argue ... always play the "BIGGEST CARD/ACE" in the end .... good luck and do let us know what happened in the end .... if they gave you an S III too lol
even though i really understand your feelings and frustration i wasnt able to stop my slef from laughing lol... anyways i guess you shoud do as "Angewg" said .. talk.to the right and higher authority in Samsung first and keep the threat at court part for the end or if i may say you can argue first and threat/sue later on .... but you cant threat/sue first and then try to argue ... always play the "BIGGEST CARD/ACE" in the end .... good luck and do let us know what happened in the end .... if they gave you an S III too lol
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Click to collapse
My objective is not to get a Samsung Galaxy S III per se, but my thought was that I deserve not just my phone back but a little compensation. And I feel like it might be a stretch to ask for straight up money. So what could I realistically ask for? A superior phone. S III was the first that came to mind, and I think I am right in thinking it's the best smart phone that Samsung are producing right now.
I'll write the letter today. Thanks again everybody
hedgehog90 said:
My objective is not to get a Samsung Galaxy S III per se, but my thought was that I deserve not just my phone back but a little compensation. And I feel like it might be a stretch to ask for straight up money. So what could I realistically ask for? A superior phone. S III was the first that came to mind, and I think I am right in thinking it's the best smart phone that Samsung are producing right now.
I'll write the letter today. Thanks again everybody
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Click to collapse
I think the £400+ price difference between the two models makes it a bit of a stretch!
You could try asking for
a replacement phone with either a higher specification or a more recent model bearing in mind the inconvenience all this has caused you.
The ball is then in their court.
It might be a stretch... but not as much as a stretch as you suggest. I've just checked and the price difference is actually about £270.
I could argue that the trouble this has caused is about £270... Maybe?
I'll be phoning up the call centre at around 2 PM, explaining all this crap once again (taking names this time), and once and for all asking what's happened and what they are willing to do to help me, because this phone has well and truly been lost IMO.
Yeah there in the wrong but,
Am I the only person the doesn't like the American sueing thing. I just think that people make mistakes. Never see the need to sue anyone.
I thought most people in Britain thought the same way.
Sent from my GALAXY Ace.
I'm pissed off. Here's why:
I've just posted an extremely detailed letter explaining everything, along with copies of emails, pictures, screenshots, etc.
It took ages to write and compile all of this together.
I showed it to my Dad (who is well educated on legal matters such as this) and he told me it was a brilliant letter.
I wrote it on Friday, but didn't want to post it before checking that it was okay with my Dad, so that meant I had to wait til Monday.
At the end of the letter I requested a superior replacement phone as recompense (Galaxy S III), but if they didn't resolve the matter or they didn't reply within 14 days I'd take legal action as they were in violation of my consumer rights.
After posting this letter, I was told by a family member to try phoning the customer service 1 more time.
So I did, and then I was passed around several times between different operators, but I was eventually told this:
My phone was in repair and I should have it back shortly. I think they said 7 days, which would make the entire process a total of 25 days.
I was given the repair centre's phone number so I can track the progress.
So, it actually looks like I will be receiving a phone back...
This doesn't actually please me. I've been under the assumption the last few days that I have a very solid case against Samsung.
I believe that on receiving my letter I may just get what I want.
Would a company like Samsung prefer I took them to a claims court? I doubt it. I think they would probably sort me out with what I wanted before it would get to that.
But now that my phone is apparently safe and sound on its way back soon, I doubt my letter will be taken very seriously.
If they don't look into it and just throw a phone my way willy nilly, then I'd be very surprised, and i don't really consider that a possibility.
Now all I've got to complain about is the massive repair time and the time I've wasted on phone calls, research, emails and one long-ass letter.
In my eyes I still deserve compensation for this, and I probably still could say that I will consider legal action if they don't compensate me in some way, but the lack of a phone sure made it a lot easier to argue my case.
I'll report back in a few days.
Imo, too stupid samsung solve this problem at the court. They can replace your unit than repair because unit defects, in 5 minutes at samsung store.
Just got a phone call this morning. I should have my phone back before the end of the week.
This sucks. I bet they're not going to acknowledge my letter and I'm just gonna have to let all this **** go.
hedgehog90 said:
Just got a phone call this morning. I should have my phone back before the end of the week.
This sucks. I bet they're not going to acknowledge my letter and I'm just gonna have to let all this **** go.
Click to expand...
Click to collapse
Ask for compensation from them.
It's Monday, I haven't received a repaired phone, I haven't got a phone call, I haven't received a written reply.
Nothing.
I hate this.
My Phone; (AT&T HTC One M8 Unlocked, Rooted S-off ), TWRP 2.7.0.0 Recovery, Superuser GOO Manager installed. Flashed the Venom rom using teamwin app. Followed inst, plus youtube video. Did not work first time. Installed backup phone went back to normal, tried flashing again went fine rebooted once rebooted would not turn on, can not get into recovery. Phone powers up and say UNFORTUNATELY PHONE HAS STOPPED WORKING. Any help will be greatly appreciated.
Is there no way to force this phone into bootloader mode?
Well I'm off to the Evil empire(AT&T) to get a new phone.
Phone still under warranty, getting one mailed to me with a return mailer to send this one back, should be here on Tuesday. A few minutes ago I saw the supersu app pop up asking to grant venom tweaks permission. I could not grant it because of the two error messages on the screen on top of it. (Unfortunately the phone has stopped, and Unfortunately blink feed has stopped). Has anyone seen any thing like this before?
underdogg said:
Phone still under warranty, getting one mailed to me with a return mailer to send this one back, should be here on Tuesday. A few minutes ago I saw the supersu app pop up asking to grant venom tweaks permission. I could not grant it because of the two error messages on the screen on top of it. (Unfortunately the phone has stopped, and Unfortunately blink feed has stopped). Has anyone seen any thing like this before?
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Click to collapse
I'm sure your phone is fine. you are using an outdated twrp and probably messed up a partition. Unplug phone, hold vol up and power for exactly 10 seconds, let go of both, then hold vol down and power. This should take you to your boot loader. get new twrp img from official site.
fastboot flash recovery twrp.img
fastboot erase cache
boot to twrp and reflash rom.
I had done what you suggested many times (read it from another post), the only difference was you said exactly 10 seconds the other post said 15 seconds. The HTC tech I talked to earlier this morning even told me to do that for 15-20 seconds which did not work. Your method worked like a charm on the first try. Thank you very much Sir.
underdogg said:
I had done what you suggested many times (read it from another post), the only difference was you said exactly 10 seconds the other post said 15 seconds. The HTC tech I talked to earlier this morning even told me to do that for 15-20 seconds which did not work. Your method worked like a charm on the first try. Thank you very much Sir.
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Np, if you hold longer, it actually turns the phone back on before you can hit "vol down" to get to boot loader. If you are ever just resetting, you can hold as long as you want till it resets
I'm happy you go it sorted out. But stop jumping the gun, and running for a warranty exchange when things do go quite right when modding the phone.
If the screen comes on, its unlikely that the phone beyond recovery. Its usually just a lock of knowledge on your part, and just a matter of research on XDA, or asking for help here. If you are going to be modding the phone, you are going to have to resolve yourself to being more patient. Things will occasionally not go right, that is just a fact of the game. The right response is to troubleshoot your way out, and not freak out.
In any case, claiming a warranty replacement for damage that was a result of you modding the phone is immoral; and the very reason why these devices get locked down in the first place.
redpoint73 said:
I'm happy you go it sorted out. But stop jumping the gun, and running for a warranty exchange when things do go quite right when modding the phone.
If the screen comes on, its unlikely that the phone beyond recovery. Its usually just a lock of knowledge on your part, and just a matter of research on XDA, or asking for help here. If you are going to be modding the phone, you are going to have to resolve yourself to being more patient. Things will occasionally not go right, that is just a fact of the game. The right response is to troubleshoot your way out, and not freak out.
In any case, claiming a warranty replacement for damage that was a result of you modding the phone is immoral; and the very reason why these devices get locked down in the first place.
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Please don't question my morality, you don't know me. I've dealt with AT&T(the evil empire) for 18 years, with them adding charges to my account, charging for items I never requested and they never sent, charging for additional minutes and data that were never used. I went to buy another phone ,just like I bought this one. The enormous amount of money they charge for these $80.00 phones is ridiculous. So please wait until you sit down and talk to me about all the things I endured with AT&T before making claims about my morality.
UNDERDOGG
21 Year 100% disabled American Veteran
Retired 22 Years Now
52 months a POW
2 Purple Hearts
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Sir you've never sat at my table, nor I yours. My moral compass is always pointed due north. So don't question my morality....Please
underdogg said:
Please don't question my morality, you don't know me.
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You're right, I don't know you. But my statement, while phrased in the 2nd person tense, does not require any knowledge of you, and does not in any way need to be specific to you. It applies to everybody. If you want me to rephrase slightly, try this:
Claiming a warranty replacement for damage that was a result of modding the phone is immoral and fraud; and the very reason why these devices get locked down in the first place.
The personal details of your life are not relevant to the discussion, and add no value to it.
People often like to frame things in terms of "evil" faceless corporations that don't get hurt if you rip them off. Of you getting payback for so-called "wrongs" they have done to you. But in reality, the expense of fraudulent warranty claims doesn't get absorbed by AT&T, it trickles down to all of us, the customers. And in more ways than one. Not only would such behavior pass on additional monetary expenses to other honest paying customers, but also is the very reason why manufacturers and carriers are locking down bootloaders, and otherwise locking down the phones against modification (write protected partitions, etc.). If not for fruadulant warranty claims (do to botched phone modding), the manufacturers and carriers would let us mod to our hearts delight. Locked bootloaders and other obstacles would not exist, because why would they care? Its not the "evil empire" you are hurting, its all of us.
If you decide to mod the phone, you accept the risk of bricking it, and having to replace the phone on your own dime. Its that simple.
redpoint73 said:
You're right, I don't know you. But my statement, while phrased in the 2nd person tense, does not require any knowledge of you, and does not in any way need to be specific to you. It applies to everybody. If you want me to rephrase slightly, try this:
Claiming a warranty replacement for damage that was a result of modding the phone is immoral and fraud; and the very reason why these devices get locked down in the first place.
The personal details of your life are not relevant to the discussion, and add no value to it.
People often like to frame things in terms of "evil" faceless corporations that don't get hurt if you rip them off. Of you getting payback for so-called "wrongs" they have done to you. But in reality, the expense of fraudulent warranty claims doesn't get absorbed by AT&T, it trickles down to all of us, the customers. And in more ways than one. Not only would such behavior pass on additional monetary expenses to other honest paying customers, but also is the very reason why manufacturers and carriers are locking down bootloaders, and otherwise locking down the phones against modification (write protected partitions, etc.). If not for fruadulant warranty claims (do to botched phone modding), the manufacturers and carriers would let us mod to our hearts delight. Locked bootloaders and other obstacles would not exist, because why would they care? Its not the "evil empire" you are hurting, its all of us.
If you decide to mod the phone, you accept the risk of bricking it, and having to replace the phone on your own dime. Its that simple.
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I some what agree with you but not totally, as for as my back ground info now you do know a little about me. You must not know how warranties work if I had taken the warranty phone I would have to send them this one back. So I cancelled the order. This is not an AT&T phone this is my phone, I bought it, I can do what I please with it. In my earlier post I said I went to BUY another phone, not do a warranty claim I told them what I did. I did not try to deceive them, lie or anything(because of my Morality). If it's their phone I agree I should be liable, but it's my phone. It came with a warranty, so did the 2013 Mustang I purchased for my Grand Daughter, the engine failed, the warranty replaced the engine. I was allowed to keep the defective engine, it was MINE I wrote a check for the vehicle. Since I bought the phone they should have made provisions for me to unlock, root, unlock the sim, replace the rom, toss it in my lake, throw from the third floor of my home, and anything else I wanted to do to it, once they accepted my money this became my property. In closing, yes I don't care about big corporations, or the Government, but my morality is intact if it wasn't I don't think I would be here having this conversation with you. Sir, your lesson on morality is wasted on me you should be having this conversation with your children!
underdogg said:
You must not know how warranties work
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I know precisely how warranties work. You said the following, which to me means you were making a warranty claim due to the phone not booting, which was a result of you modding the phone.
underdogg said:
Phone still under warranty, getting one mailed to me with a return mailer to send this one back
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You did not use the word "buy" previously anywhere. Only the word "get" which is ambiguous at best. And how a purchase fits in with the above quote (getting a warranty exchange) is unclear.
And I know you go the phone working again, so presumably cancelled the warranty claim. I was more commenting on the intent to make a warranty claim.
I've said my part, no need to carry this discussion any further. And frankly the repeated mention of your "morality" is irrelevant. I'm just making a comment, which all are free to do on this forum. You can take it or leave it (obviously the latter). But saying I cannot comment (and to have this conversation "with my kids" instead) is not your right.
redpoint73 said:
I know precisely how warranties work. You said the following, which to me means you were making a warranty claim due to the phone not booting, which was a result of you modding the phone.
You did not use the word "buy" previously anywhere. Only the word "get" which is ambiguous at best. And how a purchase fits in with the above quote (getting a warranty exchange) is unclear.
And I know you go the phone working again, so presumably cancelled the warranty claim. I was more commenting on the intent to make a warranty claim.
I've said my part, no need to carry this discussion any further. And frankly the repeated mention of your "morality" is irrelevant. I'm just making a comment, which all are free to do on this forum. You can take it or leave it (obviously the latter). But saying I cannot comment (and to have this conversation "with my kids" instead) is not your right.
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You are right, I did say get a phone, the warranty info came after I got to the store. I buy what I want, and I understand my RIGHTS under the freedom of speech act. You said what you had to say, I just questioned your point about my morality. This is the last I will speak on this, I hope you do the same. Have a good day today and a better day tomorrow.
Ok, so I'd like to say that I have been really patient with this issue and refrained from posting about it until I had a definite answer. Excuse me for the long post in advance.
So, about a month ago, I was having some really annoying issues with my 6P. First it randomly rebooted and formatted itself, then after this I had terrible signal and performance was hugely lacking. I contacted project fi support about the issue and they promptly sent me a replacement device. No problems no complaints.
Fast forward a little bit. New device arrives, works beautifully and the screen is actually much cooler than the old device ( weird but thought i'd mention it). Anyways, I activate it then go onto fi.google.com to make sure I have nexus protect on the new one to prevent the stress of accidentally throwing $700 down the toilet... literally. I removed it off of the old device because I didn't want there to be a redundant charge on my bill, ya know save money and ish. This is where it got kinda frustrating.
So, if you didn't know, the protect plan transfers to your rma device automatically. Nowhere on the website does it say this. So when I went to enroll the RMA device, I saw no option to. I had already cancelled the protection on the other device because of common cents (intentional pun). but apparently when you do this it doesn't allow you to enroll the RMA. Period.
So I got on to support chat and kept getting the response saying there is absolutely no way to re-enroll my RMA device. (I would like to stress that I read everything possible when i was going to cancel the device protection plan and there was NOTHING saying that it would transfer to my RMA device and NOTHING saying that I wouldn't be able to enroll the replacement if I cancelled.)
I got an email the next day from two different people saying they were looking into the issue and trying to resolve it and wanted some more details from me. I responded accordingly. Then today I got this awesome email from them saying the followning :
Thank you for contacting Project Fi Support and for your continued patience. I hope you're having a great day! My name is Javier and I am one of the specialists working on your device protection issue. I'd be more than happy to update you on the status of your device protection enrollment. You'll be happy to know our engineering team has added the device protection eligibility to your Nexus 6P. You can go to
fi.google.com/account#plan and simply enroll by 04/10/2016. You can also log onto your Project Fi account online.
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Needless to say, I have never had a better customer support experience. The people were super concerned about the situation. One guy spent a really long time trying a lot of things to no avail. And even after I got off support chat I still was receiving support from them. They resolved the issues promptly. I am so grateful to be part of a wonderful experience.
TL;DR - Project Fi is the best freaking cell phone carrier I've ever had and I have zero complaints. Also, device protection will transfer so don't try to do it manually because there is no need.
Well, this is an attempt to possibly access more information. I may have read somewhere that stated in so many words, a little participation, or, even just an introduction, may get you a long way here on XDA. Now, whether or not there's any truth to this, isn't really of any importance. What's of importance, is how unimportant one may consider what someone else views as important. Setting that aside for a moment, what about the the truth that's actually quite commonly found leaving the liars mouth? I'll give examples in a moment but before I do, ask yourself if one were to actually tell the truth but believing it to be a lie, would what was said be considered by you, to be honest? I mean it is the truth, just delivered with dishonest intent, right? I am a newb, on an iphone 6+...iOS 11.2.5 just until I can put together the $100 deductible for the MOTO Z I dropped. I haven't been very active in these past years being with Verizon, but I wasn't very active before i made the switch. I was a DROID X2 bricker and I will always be. Just recently found a junkyard of old phones, that I or friends bricked, or dropped without insurance, cracked screen, no battery, etc.
What I am and have been working on, with no success is an On5 SM-G550T (A.R. MMB29K.G550TUVU2AQC4 samsung/on5ltetmo/on51tetmo) updated to 6.0.1/MMB29K/G550TUVU2AQC4
FRP and can't enable debugging with anything I have found thus far...I have used the enabler but may be flashing the wrong files as I have come across plenty G550TUVU1?????? but nothing found for G550TUVU2??????? I'm sure my recovery (TWRP) file is correct but until I can enable USB it's really not doing me any good. Any chance of someone(anyone that made it this far is respected!) possibly shootin me instructions or even just pointing me in the right direction. I have attempted flashing with odin and even OTG with other suggested files. Objective is to bypass frp by enabling debugging and flashing stock 5.0 firm so I may then install twrp and depending on my mood and position of the moon, maybe a super user and some ROM tryouts. You guys are awesome, even if you decide not to help. Developers, my thanks only goes so far and so do the rest of these words, so Ill be about it soon and wont talk about it now. But seriously, hat's off and I appreciate the countless hours, painful blinks and most importantly, the late arrivals and drop offs associated with such sacrifice. Thank you!!!