For those who want a nexus but can't afford $500 at once, you can order through huawei U.S.. They accept payment plans and don't charge taxes in certain states. I feel bad that the carriers are not selling the new phones, and that's some individuals only means of obtaining a new phone due to allowing monthly installments. The link is below for those who want to finance a nexus.
www.gethuawei.com/affirm
Sent from my SM-N920V using Tapatalk
The financing options fails everytime I proceed to checkout at Huawei. I've used 2 browsers on my PC and 3 on my phone. Something about local storage error can anyone get it to work?
2swizzle said:
For those who want a nexus but can't afford $500 at once, you can order through huawei U.S.. They accept payment plans and don't charge taxes in certain states. I feel bad that the carriers are not selling the new phones, and that's some individuals only means of obtaining a new phone due to allowing monthly installments. The link is below for those who want to finance a nexus.
Sent from my SM-N920V using Tapatalk
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Click to collapse
Affirms website must be experiencing issues cause it keeps kicking me back to Huawei's site. IF this works I owe you a beer!!!
---------- Post added at 12:02 PM ---------- Previous post was at 11:33 AM ----------
Thank you for choosing Huawei Device USA Chat Support. A representative will be with you shortly.
info: at 11:57:18
You are now chatting with 'Zachary'
you: at 11:57:45
Hello, I'm trying to order the Nexus 6. Is AFFIRM having issues cause I keep getting an error after I click place order.
Zachary: at 11:57:58
Hello and apologies on the issue.
Zachary: at 11:58:24
Unfortunately, the Affirm option is unavailable for Nexus 6P pre-orders at this time.
you: at 11:58:40
Why is that?
you: at 11:58:51
It gives me the option.
you: at 11:59:14
Do you know when it will be allowed?
Zachary: at 11:59:23
As the Affirm option is available for other products, it still may be showing, though as this is a pre-order the option is unavailable.
you: at 12:00:15
So when will it be available? When the phone is no longer in pre-order status? IF so when will that be?
Zachary: at 12:00:58
We have not heard when this option will be available again. I do apologize for this inconvenience.
you: at 12:01:06
Okay thanks!
Zachary: at 12:01:20
We thank you for your inquiry today and hope your experience with Huawei has been a pleasant one. In an effort to continuously improve our service, please click 'close chat' in the upper right corner and you will be provided a survey to complete.
You can get payment plan with Google if sign up for project Fi. Then, I guess, just don't activate your free Fi SIM..
Sent from my A0001 using XDA Free mobile app
The owner of Androidandme confirmed it's a side server issues... He claims to have a contact at huawei and their working on it now. http://www.androidpolice.com/2015/0...-too-heres-why-you-might-want-to-consider-it/
Look in the comments
Sent from my SM-N920V using Tapatalk
same was gettin an error tryin to get to the affirm application, was gonna fill one out under my business and expense it later in the yr =)
damn I was just going to switch to save on tax but shows tax for FL
2swizzle said:
The owner of Androidandme confirmed it's a side server issues... He claims to have a contact at huawei and their working on it now.
Look in the comments
Sent from my SM-N920V using Tapatalk
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Click to collapse
That's different news than I got that I posted above. If so, I'll try again later. Appreciate it!!
I feel like they'll ship the device quicker than Google too
I did notice they don't have the 128 gig option? odd....
Simer03 said:
I feel like they'll ship the device quicker than Google too
Click to expand...
Click to collapse
Google does have overnight options tho, wonder who gets it out the door first tho.
whatsinaname said:
I did notice they don't have the 128 gig option? odd....
Click to expand...
Click to collapse
No frost option either.
Edit: Just had a chat with them, looks like the Frost option is Google only for now.
It looks like it is going through now on the Huawei site if you plan to do the monthly payment route w/ Affirm. The caveat though is you pay interest so you pay more in the long run.
The best things about ordering through them is you'll probably get the device earlier and no tax for certain states. I just don't know how their support is if an issue comes up.
I do have mine pre-ordered off Google for the 50$ gift card, but who knows I might cancel it and save me the tax money.
I finally got the affirm option to work but when it kicked me back to the Huawei site I got an error with no confirmation. I did get a text from affirm saying I was charged though. I chatted with Huawei and while I was I got the confirmation email. It doesn't have an estimated ship date and the genius at Huawei told me he couldn't give me one because the release date isn't announced yet...
I tried several times this morning, the Affirm option never even worked, it just gave me an error.
I e-mailed them and got this reply;
Hello,
Thank you for contacting Affirm!
We are currently experiencing a technical issue and have been working with Huawei to resolve this matter. We apologize for the inconvenience, and encourage you to try again at a later time.
If you have any additional questions please contact us at 855-423-3729 or email us at [email protected]
We thank you for your continued patience,
Best Regards
Ramy
UPDATE:
Still not working, I get this error
We were unable to connect to your Capital One account with the information provided. Please check your information and try again.
I entered in my correct username and password. just logged into the real account, and it worked, so not sure why Affirm can't use the same password and username ?
Why would affirm need your capital one info? I put in very basic info and was approved in seconds. No bank account needed
Just did mine again and it went through.
On Huawei's site it shows processing order. I got the 64GB Aluminum.
I tried and go to the point to add my bank account which proceeded to fail will probably just order from Google later or charge the full amount from huawei wanna see which ends up shipping faster
Sent from my Nexus 6 using Tapatalk
Had errors yesterday and earlier today but went thru just fine about a hour and a half ago, 64gb Graphite pre ordered and stupidly excited, I plan on paying it off quickly to avoid all that interest, affirm does credit you back if you pay it off early (so you don't bite all the interest)
Sent from my A0001 using Tapatalk
Congrats to those who were able to successfully order a phone. I'm happy to deliver some helpful news to the group. Now hit my thanks button my brothers hahaha jk.
Just so you know, I looked into this option and they charge a minimum of 10% interest and go all the way up to 30%, depending on your credit. If you don't mind changing carriers, are not a heavy data user and don't mind waiting a while, go to Project Fi and request an invite. Once you get accepted you'll get a chance to by either Nexus on a 0% interest(they do a credit check) with low monthly payments spread out over 24 months.
Alternatively, you can find a credit card with a year or more 0% interest introductory offer and finance it through that. PayPal credit will also give you 0% interest for 6 months or more.
Sent from my XT1575 using Tapatalk
Related
Firstly I'd just like to state I'm not trying to gain sympathy or anything of the sort, just sharing an experience and to gain feedback on what you would do in my position (I appreciate this post may be long so appreciate the patience).
Just like many of you I sat at home and eagerly awaited the launch, as soon as it happened, I tried a million times, like yourselves to get it into the basket and checkout to no avail. Then with some twist of fate I managed to cart it and inputted my details and sent off the payment. The order went through but then said that my bank had declined the payment. Called the bank, thought it was fraudulent, they cleared it within minutes if not seconds, in the Google wallet transaction screen it said I had 7 days to update otherwise my order would be cancelled so I thought I was safe.
I received 2 emails, instantaneously of one another, one stating "You've made a purchase on Google Play. You will not be charged until your order has been shipped." The other stating "Your purchase from Google Play has been cancelled. Any charges made will be refunded."
I repeat these emails were sent at the EXACT same time. So I called up Google to be on the safe side after updating my card details and this is where it starts to get fuzzy. They stated that the order had been cancelled and there was nothing they could do. I asked to speak to a manager after taking down the persons name (who in fairness was trying to be helpful), so I spoke to his manager "Deon", Deon proceeded to tell me the exact same, that there was nothing they could do other than recommend placing another order for one, even though they had all sold out by this time. Deon told me that he would get back to me after he spoke to his supervisor who wasn't at the office for another 5 hours. I agreed to wait for his email, but I asked for his surname because I have no idea how many Deons there are working there...When I asked he stuttered and repeated my question back to me....I confirmed that I wanted his surname to which he said "Ok sir, one moment" and after a few seconds the line went dead.
When I go on to the google system to find out where my order is, it says
"Orders are shipped within two business days of placing your order, and will be delivered upon two additional business days of processing.
According to our records, your order should ship by the evening of 15-11-2012."
Which just adds further to the frustration and confusion. I spoke to another gentlemen on the phone after spending roughly £8.40 in phone calls to them from my mobile phone, who said he'd escalate this matter further.
I noted that Google are regulated by the Financial Services Authority and whether it would be worth going to the Financial Ombudsman, however I'd have to wait 8 weeks for them to attempt to resolve it before i can do that.
Any feedback would be great, and if you made it this far and read it all I greatly appreciate your time. If you just skipped here, the jist of what I'm saying is, google have screwed me royally, what would you do?
I think you just need to wait for Google to get it together in your case. There has been a lot of confusion with order statuses. I guess you will know for sure when Google gets back to you, or when you receive your tablet.
Thanks for your reply drcujo, it is just weird that others had the same problem and didn't have their orders cancelled.
Well if I recieve a tablet tomorrow I'd be extremely surprised considerin I've not recieved any email stating any tracking information or anything remotely of the sort. I can keep my fingers crossed eh?
After about 35 minutes of trying to order my N10 (right when they got released, with a million errors), it finally allowed me to complete the purchase.
I was getting worried because of how long it took to get a confirmation email from Google, but it finally showed up 38 minutes after the purchase. My bank account has already been charged, and a quick phone call with Google (Google Wallet) has assured me that my purchase will not be cancelled and my tablet will ship out Thursday November 15th with 2-day Saturday delivery. I'm not sure who he talked to, but I was on hold for like 2-3 minutes while he looked up the info for me.
I seem to have been one of the lucky ones though, even with all the errors and delays in emails. I have heard MANY complaints of people receiving cancellation emails, or getting errors telling them that they were already sold out.
You can call the Google Wallet team at 1-855-492-5538 (in the US). They can answer your questions quickly.
Use option 4 to get a person on the phone.
Harfainx said:
After about 35 minutes of trying to order my N10 (right when they got released, with a million errors), it finally allowed me to complete the purchase.
I was getting worried because of how long it took to get a confirmation email from Google, but it finally showed up 38 minutes after the purchase. My bank account has already been charged, and a quick phone call with Google (Google Wallet) has assured me that my purchase will not be cancelled and my tablet will ship out Thursday November 15th with 2-day Saturday delivery. I'm not sure who he talked to, but I was on hold for like 2-3 minutes while he looked up the info for me.
I seem to have been one of the lucky ones though, even with all the errors and delays in emails. I have heard MANY complaints of people receiving cancellation emails, or getting errors telling them that they were already sold out.
You can call the Google Wallet team at 1-855-492-5538 (in the US). They can answer your questions quickly.
Use option 4 to get a person on the phone.
Click to expand...
Click to collapse
Hey Harfainx, I live in the UK and it would cost me a fortune (maybe a nexus 10 worth, ha!) just to call them on that number. I called them and they confirmed it was cancelled. I'm extremely disappointed as I needed this for multiple projects at university and had an oppurtunity to duplicate my order but put my faith in google, last mistake I will be making with them. I would hate to have to give my money to apple, I'm anti apple tbh.
Thanks for your reply though!
Hey Araam,
I was one of the lucky ones and my order went through, I ended up with a duplicate order for my n10 and my card was declined like yours. It seems weird that they would cancel your order so quickly though? I didn't realise for at least an hour after I had placed my order and they never cancelled mine.
I was able to cancel the duplicate order this morning though, so I do hope you are successful in getting one, there must be others who were able to cancel theirs too!
dtwazere said:
Hey Araam,
I was one of the lucky ones and my order went through, I ended up with a duplicate order for my n10 and my card was declined like yours. It seems weird that they would cancel your order so quickly though? I didn't realise for at least an hour after I had placed my order and they never cancelled mine.
I was able to cancel the duplicate order this morning though, so I do hope you are successful in getting one, there must be others who were able to cancel theirs too!
Click to expand...
Click to collapse
Yeh thats what gets me, why did they cancel it so fast :/ I really hope someone has a spare one that I can buy for a not so extortionate price. Its starting to approach a time where I may need to buy an iPad which I'd hate to do. As flawed as apple are, their customer service, from my past experience, is much, much better than what I've experienced with Google thus far. I hope I'm wrong and they sort all this out, however I have recieved an email from Google Wallet which reads -
Hello Araam,
Thanks for your email.
An attempt to charge your credit/debit card for 398.99 GBP failed on 13 Nov 2012 because the bank that issued your card declined the transaction. To ensure the privacy and security of your personal information, banks do not disclose details of credit card declines to third parties, such as Google Wallet. For more information about why your card was declined, we recommend contacting your card-issuing bank representative.
As a result of the failed charge attempt, your Google Order #(number omitted) was cancelled. It isn't possible to reinstate cancelled orders; however, if you'd still like to purchase the items in your cancelled order, you can visit Google Play and re-order after updating your payment information. Steps to update card details are given at https://support.google.com/wallet/bin/answer.py?hl=en&answer=29072. Note that you must login to your Google Wallet account on a computer using your Google Wallet account login and personal password to edit your card details.
Common tips for troubleshooting payment declines are available at https://support.google.com/wallet/bin/answer.py?hl=en&answer=43068&topic=8954&ctx=topic
If you have any additional questions, please reply to this email and I'll be happy to help.
Thanks,
Stephen
The Google Wallet Team
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Click to collapse
Such a disappointment.
Araam Abdal said:
Yeh thats what gets me, why did they cancel it so fast :/ I really hope someone has a spare one that I can buy for a not so extortionate price. Its starting to approach a time where I may need to buy an iPad which I'd hate to do. As flawed as apple are, their customer service, from my past experience, is much, much better than what I've experienced with Google thus far. I hope I'm wrong and they sort all this out, however I have recieved an email from Google Wallet which reads -
Such a disappointment.
Click to expand...
Click to collapse
What I don't understand is why they cancelled it so quickly. They don't charge your card until it's shipped, I know they must put some kind of a charge on the card but they don't actually take payment until they send it right?
I reckon after the weekend when everyone who managed to get one, they'll have a better idea of how many they have left in stock so you might be able to grab one then. I have no idea if they're going on ebay yet..
The same thing happened to me the first time I tried to order, card was declined, received automated phone call from bank and then I cleared the transaction. I also received the 2 emails about the 7 days and the cancellation at the same time. I checked Google Wallet which said my order was cancelled and that the money would not be debited, so I placed another order as it was still in stock luckily.
I wish I would have re-ordered when it was still in stock. Such a let down, I can't really describe how annoyed I am with Google right now.
Google Play Store Can Be Horrible
My experience with the Google Play Store had been horrible. I bought a Nexus 7 and they sent me a defective one. The tablet they sent me to exchange the defective unit was also defective, so I requested for a refund. It took 20 calls from me to Google to get my money back about 5 weeks after I shipped them the device back. Yes, 5 weeks. They provide the worse service in the industry. It feels like they have to escalate everything to get anything done and are the best excuse makers. They really need to learn how to run a store.
ComputerGeek said:
My experience with the Google Play Store had been horrible. I bought a Nexus 7 and they sent me a defective one. The tablet they sent me to exchange the defective unit was also defective, so I requested for a refund. It took 20 calls from me to Google to get my money back about 5 weeks after I shipped them the device back. Yes, 5 weeks. They provide the worse service in the industry. It feels like they have to escalate everything to get anything done and are the best excuse makers. They really need to learn how to run a store.
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Click to collapse
Thanks for your reply ComputerGeek, its service like that, that makes me feel like that I will need to refer them to the FSA regulators through the financial ombudsman service as their google wallet service is regulated by them. Unfortunately the downfall is that you have to wait 8 weeks in total for them to resolve your problem before you can report the problem.
The 16GB is still showing as in stock here in the US. With the price you were going to pay (399.98 GBP,) it is way more expensive where you are than here. That price comes out to $633.65 USD.
Could you try accessing the US Play store web page and buying it from there and having it ship over the pond to you? Also I'm not sure if there are any differences from the US version to the EU version.
I'm not sure how trusting you are, but if you still can't get your hands on one and would be comfortable with the 16GB one... Maybe we can work something out to where I purchase it and send it your way (it cost me $413 USD to get mine shipped two day shipping to me.) That would only be about 261 GBP, plus whatever the cost is for shipping to you. If you want to PM me your address, I can stop by UPS tomorrow to get an estimate for you (I happen to pass one on the way to work.)
I wouldn't be looking to make money, I would only want to collect the amount that it costs me to buy and ship it. Let me know what you think.
Harfainx said:
The 16GB is still showing as in stock here in the US. With the price you were going to pay (399.98 GBP,) it is way more expensive where you are than here. That price comes out to $633.65 USD.
Could you try accessing the US Play store web page and buying it from there and having it ship over the pond to you? Also I'm not sure if there are any differences from the US version to the EU version.
I'm not sure how trusting you are, but if you still can't get your hands on one and would be comfortable with the 16GB one... Maybe we can work something out to where I purchase it and send it your way (it cost me $413 USD to get mine shipped two day shipping to me.) That would only be about 261 GBP, plus whatever the cost is for shipping to you. If you want to PM me your address, I can stop by UPS tomorrow to get an estimate for you (I happen to pass one on the way to work.)
I wouldn't be looking to make money, I would only want to collect the amount that it costs me to buy and ship it. Let me know what you think.
Click to expand...
Click to collapse
Thanks Harfainx, I've tried to get on to the US website and ship it over to no avail. The kindness you show still gives me hope that I may still see a nexus 10 before the year is out. I was hoping to get the 32GB version but beggers cannot be choosers as the saying goes. I have sent you a PM and your assistance is very much appreciated.
Araam Abdal said:
Thanks for your reply ComputerGeek, its service like that, that makes me feel like that I will need to refer them to the FSA regulators through the financial ombudsman service as their google wallet service is regulated by them. Unfortunately the downfall is that you have to wait 8 weeks in total for them to resolve your problem before you can report the problem.
Click to expand...
Click to collapse
Personally I think you are blowing this way out of proportion. After reading threads like these I feel sorry for everyone who works at google.
You are saying you are going to refer google to your financial regulator because your bank declined your credit card purchase? You should call your bank, find out why they thought it was fraudulent, and then re-purchase when you can.
You aren't out any money. The problem is with your bank anyway. There isn't anything google can do. If you really have a bone to pick, call your bank and complain. They will probably give you the reason it was declined.
Looks like you are stuck finding it in a store, buying it off google when it comes back in stock, or finding one somewhere else online. If you want one before the end of the year, I would be very very surprised if the N10 stays out of stock for long. When I tried to buy the N7, it was out of stock shortly after release and I managed to order one within a week of release.
You guys need to relax. This that, I'm going to buy an iPad, this that some more. Really? Is this community filled with impatient internet lawyers?
Mine still says pending but there's a thing called patience. If you've placed an order it will come eventually. If you haven't - wait until it's available to purchase again.
No one could have predicted that THIS many people wanted the Nexus 10. Especially given how little advertisement of it there was. If you've paid for your tablet, it'll get to you eventually. Google can't take your money and not deliver a product. So just be patient...it's only been, what, 36 hours since the launch and people are behaving like it's been 2 months since they've ordered this device and they're being given the runaround; which isn't the case.
Good luck everyone.
If you read my actual post I stated very clearly I spoke to my bank, my bone that you like to talk about is with the fact that the mislead me, the fact that they cancelled my order within minutes not the hours that other people got, the fact that in their guidelines it clearly states not to duplicate orders, and because i followed this it resulted in me not having a tablet.
Sorry you feel I'm being harsh but my bank cleared the mess up in minutes where as Google keep spinning me lies.
Sent from my GT-I9300 using xda app-developers app
Araam Abdal said:
If you read my actual post I stated very clearly I spoke to my bank, my bone that you like to talk about is with the fact that the mislead me, the fact that they cancelled my order within minutes not the hours that other people got, the fact that in their guidelines it clearly states not to duplicate orders, and because i followed this it resulted in me not having a tablet.
Sorry you feel I'm being harsh but my bank cleared the mess up in minutes where as Google keep spinning me lies.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I, like you, also made multiple attempts to purchase the Nexus 10 through Google Play the morning of November 13th. Finally, after multiple attempts from my Razr Max, I picked up with my wifes iphone and was able to have order completed. Five minutes prior to attending a funeral, I get a call from an unfamiliar 800 number which I let go to voicemail. With two minutes left, I listen to voicemail...hear the words--your bank...fraud, and I immediately back out of google voice and call the 800 number back. I get a voice prompt stating possible fraud activiity is suspected on my account and to prove otherwise, I will need to verify the last two purchases, one from google and another made the night before. I confirmed the two purchases, hung up, and raced into the chapel to bid my farewells.
Shortly after the service, I cheched my phone and had received confirmation from google wallert that my order had gone through. I've not checked for shipping and am merely holding out for shipping date of Nov 15th. I waited from Nov 2011 to February 2012 to get my TF201...3-4 days for Nexus 10 is a cakewalk.
Google does debit a small amount from all acc****s upon order. I suspect this was attempted on your account, and for what ever reason, your bank would not allow the charge, thus google cancelled the order entirely. I know it sucks and I wish you could enjoy your new pad this weekend, but it's not googles fault that your bank..or even mine for that matter..has its protective policies in place. Google merely answered the market when it couldn't sell to you. It cancelled your order and gave it to someone else.
You will get your 10 someday soon
Sorry you had trouble but stuff happens at times.
The playstore here still have them and the stores will have them soon too.You will have no problem getting one in a few days from somewhere.I don't think there will be a shortage of these available like the N7 was at launch.With it being much more costly they are not going to fly off shelves like the cheaper tabs.
And all of this is going to happen again when they go on sale again
Not sure where to put this, so I'm putting it here. I attempted to buy G-Watch from in.mobilefun.com (mobilefun.co.uk's india website). A day later they informed me that due to shipping issue they are unable to make the item available in India at all, they have since removed it from their indian website. The money was credited back to me.
HOWEVER, they have since re-debited my account for said money, under the same transaction (reversal of above credit). CAlling up mobilefun's UK phone numbers usually does not connect me to anyone and when it does I get a rather unhelpful set of people telling me they have no idea about the re-debit, the last they see is that my account was credited BACK for the amount.
PLEASE no one buy from this site, they are swearing they didn't take my money, not shipping or having any promise of ever shipping the item to me or this country at large, and have taken my money and refusing to give it. Since Visa's dispute policy is 10-15 days post-purchase I have to basically wait a month before even thinking about getting my money back.
I kinda doubt that mobilefun.co.uk is a fraud. Im not from the UK, but they have a trustworthy rating. Maybe your bank has made a mistake. Have you tried contacting your bank and asking them about it? That's what I would do.
Mobilefun isn't a fraud, but they do tend to have dubious practices concerning stock levels. They will claim an items in stock when its not so that you order with them and they hope you will wait rather than cancel..
Ask your bank about it. They should reclaim the money.
Even though you may see a reversal sometimes they can stay pending for several days. Same with any pre-authorized amount when you first purchased the item. Sometimes these will drop off the account before it is fully posted. I'd call the bank though they should be able to tell if it was a hold or pending debit or credit to your account.
They are using your money to buy more stock of items then by the time you fight it they have sold enough to cover it. It's called a float. Terrible practice.
Sent from my LG-F400K using XDA Free mobile app
coolsilver said:
Even though you may see a reversal sometimes they can stay pending for several days. Same with any pre-authorized amount when you first purchased the item. Sometimes these will drop off the account before it is fully posted. I'd call the bank though they should be able to tell if it was a hold or pending debit or credit to your account.
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Click to collapse
My bank says it was originally a hold that was reversed as the order was cancelled, but the "reversal was reversed" in essence, mobilefun basically claimed their money back from my bank after reversing it
Hi TjPhysicist,
I am from the Mobile Fun Indian customer service team.
If you would kindly let me know your order ID and I will look in to this as a matter of urgency and respond via email.
Can I also ask for any Customer Service Ticket ID's for any queries you have submitted to us, so I can investigate the level of service we have provided you already.
We have indeed removed the LG-G watches from our Indian site as we are unable to sell them currently due to supplier restrictions. We are however working hard to try to rectify this issue and have them listed again as soon as possible.
Yours faithfully,
Mobile Fun India
MobileFun India said:
Hi TjPhysicist,
I am from the Mobile Fun Indian customer service team.
If you would kindly let me know your order ID and I will look in to this as a matter of urgency and respond via email.
Can I also ask for any Customer Service Ticket ID's for any queries you have submitted to us, so I can investigate the level of service we have provided you already.
We have indeed removed the LG-G watches from our Indian site as we are unable to sell them currently due to supplier restrictions. We are however working hard to try to rectify this issue and have them listed again as soon as possible.
Yours faithfully,
Mobile Fun India
Click to expand...
Click to collapse
3949286 is the order ID#. I have called many times about this and am assured that you have *not* made any debits further to the credit on your side. The bank says that the second debit and the first are in fact done under ONE single authorisation code (not sure what that means). All in all, my whole experience is soured, It could be the bank being wierd, I don't know, but the result is the same.
TjPhysicist said:
3949286 is the order ID#. I have called many times about this and am assured that you have *not* made any debits further to the credit on your side. The bank says that the second debit and the first are in fact done under ONE single authorisation code (not sure what that means). All in all, my whole experience is soured, It could be the bank being wierd, I don't know, but the result is the same.
Click to expand...
Click to collapse
Hi TJPhysicist,
This does sound very strange and my apologies for this. Would it be possible to send over the full details of the individual transactions(including times, dates and auth codes) to [email protected] and I will investigate further with our payment service provider. Like you said it may just be the bank being weird and hopefully it will be cleared up in the next 24hrs.
My apologies again for the inconvenience caused and I assure you that this is the first case of this we have dealt with in the numerous refunds we have ever processed.
TjPhysicist said:
3949286 is the order ID#. I have called many times about this and am assured that you have *not* made any debits further to the credit on your side. The bank says that the second debit and the first are in fact done under ONE single authorisation code (not sure what that means). All in all, my whole experience is soured, It could be the bank being wierd, I don't know, but the result is the same.
Click to expand...
Click to collapse
Hey, was this issue resolved or not as i am thinking to buy a 3500 MAH battery from mobilefun, i will place my order on your feedback only
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
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I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
Sent from my VS985 4G using XDA Free mobile app
Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**Español[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
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Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
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I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
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Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
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You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
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Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
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HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
Sent from my VS985 4G using Tapatalk
We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
Sent from my Nexus 7 using XDA Free mobile app
http://www.tmonews.com/2014/10/t-mo...s-with-bespoke-5-wearable-rate-plan-on-nov-9/
I may just have to check this out... $5 a month! Not bad
I called them this morning...
I am already with T-mobile and called them this morning with a load of questions.
Their call centers were briefed on the Gear S just yesterday. As far as they know, the Gear S can not be pre-ordered, as it is considered an accessory. I did register to purchase, though, but did not receive a confirmation of any kind. The call centers are very new to the product and training is still ongoing, so if you reach out, take what they say with a grain of salt.
Even if they don't know all the details just yet, I would rather it is announced with a date as opposed to waiting around another week for their staff to be trained properly
I really want this watch and that rate plan is a good deal. Now the only thing left is the gear vr.
Sent from my SM-P900 using XDA Free mobile app
bennie joe said:
I am already with T-mobile and called them this morning with a load of questions.
Their call centers were briefed on the Gear S just yesterday. As far as they know, the Gear S can not be pre-ordered, as it is considered an accessory. I did register to purchase, though, but did not receive a confirmation of any kind. The call centers are very new to the product and training is still ongoing, so if you reach out, take what they say with a grain of salt.
Even if they don't know all the details just yet, I would rather it is announced with a date as opposed to waiting around another week for their staff to be trained properly
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Agreed same thing the other carriers have said about the accessory part but last I checked we are not paying a data plan to listen to our music via bluetooth headphones which are true accessories. This gear S is a mini phone with a mini plan.
T-mobile plan to have it available Nov 9th not sure what the offical launch days are with t-mobile but it doesn't sound like they are Sunday so indeed they don't really care about this launch
http://newsroom.t-mobile.com/news/get-your-gear-s-on-this-holiday-season-at-the-un-carrier.htm
Yeah, I went down to the T-Mobile store and asked to get a call as soon as it came in! They look awesome!
I am very interested in buying this thing (two of them actually) wondering if anyone has asked or knows: Will it get it's own number or can they link it to your current number? I just don't think it'll be real useful to txt and call with a diff number than your phone. Also, anybody have any idea if this will work with note 2 (wife still using N2). Thanks!
hd2Raz said:
I am very interested in buying this thing (two of them actually) wondering if anyone has asked or knows: Will it get it's own number or can they link it to your current number? I just don't think it'll be real useful to txt and call with a diff number than your phone. Also, anybody have any idea if this will work with note 2 (wife still using N2). Thanks
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Yes it works on Samsung galaxy S3 and up. If you have T-mobile/AT&T you can use your number from the phone. You forward your calls when you want to leave the phone at home
Which one are YOU getting...? Black or white?
dugryce said:
Which one are YOU getting...? Black or white?
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I got black white looks like it will dirty fast. Might get blue when it becomes available
T-Mo Gear S
Got mine today!
FYI. Not many T-Mobile employees are knowledgeable on the accessory rollouts. (Prepare to know more than them)
I went into a T-mo store today to inquire about the Nov. 9th release, and see if it was possible to get it early. The rep didn't know anything about it, nor did his manager. After some insistence from me, they checked the T-Mo community & confirmed my info, but still didn't know when they would get it. All they said was "we don't get deliveries on Sundays, we'll call you Monday if we get some in". Frustrated, but not defeated, I went home did a little more research, called another T-mo location. Not only did they know what I was talking about, they had it in stock & would sell it to me today. 15 minutes later...Got it!!!
If at first you don't succeed... :good:
TheMatic said:
Got mine today!
FYI. Not many T-Mobile employees are knowledgeable on the accessory rollouts. (Prepare to know more than them)
I went into a T-mo store today to inquire about the Nov. 9th release, and see if it was possible to get it early. The rep didn't know anything about it, nor did his manager. After some insistence from me, they checked the T-Mo community & confirmed my info, but still didn't know when they would get it. All they said was "we don't get deliveries on Sundays, we'll call you Monday if we get some in". Frustrated, but not defeated, I went home did a little more research, called another T-mo location. Not only did they know what I was talking about, they had it in stock & would sell it to me today. 15 minutes later...Got it!!!
If at first you don't succeed... :good:
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:good::highfive: welcome aboard. So did you tye it to the 5$ plan? or buy it outright I see you have t-mobile
Uniquebarbee said:
:good::highfive: welcome aboard. So did you tye it to the 5$ plan? or buy it outright I see you have t-mobile
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Bought it & tied it to the $5 plan. They REALLY tried to get me to go with the $15\mo. plan, almost making it seem mandatory. ($15 plan includes insurance)
"I don't need no stinkin' insurance!!!"
TheMatic
TheMatic said:
Bought it & tied it to the $5 plan. They REALLY tried to get me to go with the $15\mo. plan, almost making it seem mandatory. ($15 plan includes insurance)
"I don't need no stinkin' insurance!!!"
TheMatic
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Can you clarify the question asked? Do we need a previous T-Mobile plan? Online it only lets us chose $5 plan if we have already a Simply Choice line with T-Mobile. And only option is $15 a month plan if no T-Mobile. Are you saying if we go to store we can get the $5 plan even without another Simply Choice line?
Just got one from my local tmobile store.
Sent from my SM-N910T using XDA Free mobile app
TheMatic said:
Got mine today!
FYI. Not many T-Mobile employees are knowledgeable on the accessory rollouts. (Prepare to know more than them)
I went into a T-mo store today to inquire about the Nov. 9th release, and see if it was possible to get it early. The rep didn't know anything about it, nor did his manager. After some insistence from me, they checked the T-Mo community & confirmed my info, but still didn't know when they would get it. All they said was "we don't get deliveries on Sundays, we'll call you Monday if we get some in". Frustrated, but not defeated, I went home did a little more research, called another T-mo location. Not only did they know what I was talking about, they had it in stock & would sell it to me today. 15 minutes later...Got it!!!
If at first you don't succeed... :good:
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Click to collapse
:good::highfive: welcome aboard
scoobrel said:
Just got one from my local tmobile store.
Sent from my SM-N910T using XDA Free mobile app
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Every T-mobile store here in Milwaukee said they didn't have it. There was one that said they might get a shipment sometime during this week.
TheMatic said:
Bought it & tied it to the $5 plan. They REALLY tried to get me to go with the $15\mo. plan, almost making it seem mandatory. ($15 plan includes insurance)
"I don't need no stinkin' insurance!!!"
TheMatic
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Good job No deal Howie:good:
---------- Post added at 07:03 PM ---------- Previous post was at 07:02 PM ----------
daddyd302 said:
Every T-mobile store here in Milwaukee said they didn't have it. There was one that said they might get a shipment sometime during this week.
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they are liers try to walk in the store maybe they may sell to you after all it is "The Launch day for T-mo" maybe ups /fedex showed up by now
daddyd302 said:
Every T-mobile store here in Milwaukee said they didn't have it. There was one that said they might get a shipment sometime during this week.
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I got it in freeport NY.
Sent from my SM-N910T using XDA Free mobile app
gTen said:
Can you clarify the question asked? Do we need a previous T-Mobile plan? Online it only lets us chose $5 plan if we have already a Simply Choice line with T-Mobile. And only option is $15 a month plan if no T-Mobile. Are you saying if we go to store we can get the $5 plan even without another Simply Choice line?
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I believe I answered the original question quite clearly. I'll give yours a try though...
Disclaimer:
I can only speak of my experience & the questions that I brought up\answers received.
I am already a T-Mobile account holder (Simple Choice Plan). I'd read about the $5/mo. plan online, and when the rep in the store said $15/mo., I was slightly confused. (then came the questions)
The rep seemed confused and was really pushing the $15 plan as if that was the only option, after a lot of back & forth, he admitted that I didn't have to get that plan if buying the watch outright. (I didn't have to get any plan)
They said it's like setting up another line. The watch will even has its own phone number. (more than likely works by "re-routing" calls to your "phone's" number when applicable & vice-versa)
To the best of my knowledge;
If you ARE currently a "T-Mobiler", and you buy it outright, and don't want the "standalone" mobile network features, you don't need to select a plan at all.
If you ARE currently a "T-Mobiler", and you buy it outright, and want the "standalone" mobile network features, you select the $5 plan.(what I did)
If you ARE currently a "T-Mobiler", and you choose the "payment plan" option, you must select the $15 option. (payment plan devices MUST be insured, like the JUMP program)
If you are NOT a "T-Mobiler", and you buy it outright, but want the "standalone" mobile networkfeatures of the watch (not just the "watch -> phone Bluetooth connection" option), you have to get the $15 plan.
**After purchasing the watch, you have up to 14 days to add the "protection plan" to it. ($10/mo I guess)
I can't tell you much about "non" account holder info, as I am a "T-Mobiler".
Hope that helps.
scoobrel said:
Just got one from my local tmobile store.
Sent from my SM-N910T using XDA Free mobile app
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:good::highfive: welcome aboard
Just ordered one - Go Get It!
What was your expected delivery date.
Should give an idea for those waiting and ordered early for a top end time frame on when to expect theirs.
Aridon said:
What was your expected delivery date.
Should give an idea for those waiting and ordered early for a top end time frame on when to expect theirs.
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I just ordered like 20 mins back. It's in 'processing' status and it doesn't tell me expected shipping date.
I have another order 6p-32GB-graphite from google store that moved to pending status today.
So, can I go through the order/getting accepting for financing process and decide to not order at the last moment? I'm just curious what my payments would be.
Heard that ordering from huawei will not honor 50$ play credit and 50% off case. I'm sticking to my order from Google play . Shipping around Nov 26-29...sucks
Sammae7 said:
So, can I go through the order/getting accepting for financing process and decide to not order at the last moment? I'm just curious what my payments would be.
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I talked to the Huawei customer care and he said I can cancel my order at any point it time. But I guess that has to be before it ships.
Went this route this morning as well. When making the order for the Graphite 64GB all it told me is a "early November" shipping date. Since so new a order have to wait some to get a better date.
Just saw they have added 128GB models on the Huawei website in aluminum and graphite
Wait, why am I having to pay TAX when ordering it directly from Huawei who should be BASED in china?!?! that's some BS right there..
Still ordered a 128gb in aluminum... Before they are sold out of pre-orders too.. good reviews going up = more people buying. Rather have end of November then January.
No shipping to Canada , I am looking to order one ASAP
Sent from my SM-G900W8 using Tapatalk
They also have the Graphite 128gb. I got one on there just in case the 64gb is not enough.
dwertz said:
They also have the Graphite 128gb. I got one on there just in case the 64gb is not enough.
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128gb show shipping late November.
car.los.7399 said:
128gb show shipping late November.
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I ordered the 64gb through the Google Store, maybe I will use that for the 14 days until the other gets shipped.
Anybody know about the $50 google play credit. If you use it before you return it, then what? Do they charge you or do they take it off the refund?
Well I ordered a 128Gb had to approve the transaction with my cc company but the 2nd time the order went threw without issues.
Ordered the Graphite 128gb just now from Huawei.
eikoo said:
Well I ordered a 128Gb had to approve the transaction with my cc company but the 2nd time the order went threw without issues.
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Im in the middle of fraud hell trying to order from Huewai.
First my credit card rejected the transaction. Talked to them and got it cleared and they said it would allow the order next time. Of course by then, the one I wanted (Aluminum, 64GB) was OOS on the site.
Phone came back in stock later, attempted to place order again, rejected again. Called my credit card co (again) and they said everything should have worked....placed order on Huawei's site with the credit card people on the line....rejected on the site, credit card said its not them (they didnt get a transaction request)
Talked to Huawei's "oh sorry it looks like we have a fraud trigger on your account, we'll request it be removed and get back to within 24-48 hours". Of course, the phone is OOS (again) and now 24 hours later, no communication from them and I still cant order the phone.
chrisexv6 said:
Im in the middle of fraud hell trying to order from Huewai.
First my credit card rejected the transaction. Talked to them and got it cleared and they said it would allow the order next time. Of course by then, the one I wanted (Aluminum, 64GB) was OOS on the site.
Phone came back in stock later, attempted to place order again, rejected again. Called my credit card co (again) and they said everything should have worked....placed order on Huawei's site with the credit card people on the line....rejected on the site, credit card said its not them (they didnt get a transaction request)
Talked to Huawei's "oh sorry it looks like we have a fraud trigger on your account, we'll request it be removed and get back to within 24-48 hours". Of course, the phone is OOS (again) and now 24 hours later, no communication from them and I still cant order the phone.
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This happened to me the first time I tried ordering 64gb on the site and I got a call telling them its not fraud. Tried yesterday and exactly the same thing even though my bank allowed it and for exact amount to. Tell me if you get anywhere with this please considering that site sucks for ordering.
theDK10 said:
This happened to me the first time I tried ordering 64gb on the site and I got a call telling them its not fraud. Tried yesterday and exactly the same thing even though my bank allowed it and for exact amount to. Tell me if you get anywhere with this please considering that site sucks for ordering.
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Click to collapse
Will do. I did a live chat with them today and confirmed their fraud alert is still intact on me and that they will get back to me within 24 to 48 hours (again)
Im not sure exactly how they flag it...if its mailing and/or billing address, name, etc. Ive tried with my wifes' name on our shared credit card and still got rejected so Im curious as to exactly what it might be.
EDIT: and of course now the Google site is OOS too which means I cant even order there.
Well your bank/credit card companies suck. I got a text message asking if this was fraud and replied no and then tried again. Was a 45 second process. Order still processing today. Just don't mash the order button. Try once then contact your bank or have verification text/email messages set up... Pretty easy if you use your brain and set this stuff up when setting up an account. Mashing all the buttons only work in mk2 or street fighter 2. Both old news....
eikoo said:
Well your bank/credit card companies suck. I got a text message asking if this was fraud and replied no and then tried again. Was a 45 second process. Order still processing today. Just don't mash the order button. Try once then contact your bank or have verification text/email messages set up... Pretty easy if you use your brain and set this stuff up when setting up an account. Mashing all the buttons only work in mk2 or street fighter 2. Both old news....
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Click to collapse
Read closer, its not my bank that's causing the issue anymore....and my bank(s) were quick to resolve the issue that was on their side.
My Discover card sent me an email immediately after it was declined...I clicked the "secure message" link, logged in and cleared the transaction, but since it was declined there was no pending order from Huawei, Huawei just never let me finish checkout. MOST online places would allow it to check out THEN the credit card would contact me to approve/deny the transaction.
As further proof, I had the credit card co wait on the phone with me while I attempted to go through checkout again and it still got denied. Credit card co. saw no new transactions come from Huawei, so it HAS to be on Huawei's side. Further confirmation of THAT was when Huawei support did actually tell me I must be flagged in THEIR system and it would take 24-48 hours to get it resolved.
As far as using my brain, well, my brain tells me I should expect childish answers like that from XDA.