Hi guys,
This is my first Sony smartphone and really like its big screen !!!
However, I have got a lot of issues when connect to my bluetooth headset(either Jawbone era or Jabra supreme)
I can only manage to talk only 5-6 minutes and then i really can't hear the other sides. this problem always occur no matter what i did factory reset.
My current version of firmware is 14.1.B.0.475, still haven't upgrade to latest firmware yet since there still not available in my country.
I am heavily user for making or pick up call, so conversation via bluetooth is a must for me.
Has anyone face this bluetooth issue? and for you guys who update to the latest firmware, is this problem still exist?
Thanks in advance for you guy kindness answer
This message is addressed to software developers who could possibly help resolve this issue.
Myself and other users have been facing a terrible problem with this phone in regards to network connectivity and missing incoming calls.
Basically, my phone becomes not responsive to incoming calls when it enters sleep mode. If my phone is in sleep mode (screen off), every incoming call goes directly to voice mail. As a result, I have been missing hundreds of phone calls!
To prove to Xiaomi that this is not an isolated issue with my phone in particular, I have created a survey in the http://en.miui.com/forum to have an estimate of users suffering with this issue. So far, over 45 people have reported to have problems receiving incoming calls. At least 30 people have reported to be facing the issue in which the phone does not receive incoming calls while in sleep mode (screen off). This is the link for the survey I created (http://en.miui.com/forum.php?mod=viewthread&tid=272072).
I have tested several versions of China, Global, Developer and even AOSP ROMs. They all have the same problem. I have been missing incoming calls since the first day I bought my phone.
In addition, I found that users have reported network problems with models Mi3, Mi4, Mi5, Redmi Note 3G, Redmi 2 Prime, Redmi 1S. These links can be seen here:
en.miui.com/forum.php?mod=viewthread&tid=202489 (RedmiNote 3G)
en.miui.com/forum.php?mod=viewthread&tid=270142 (Mi 5)
en.miui.com/forum.php?mod=viewthread&tid=209180 (Redmi 2 Prime)
en.miui.com/forum.php?mod=viewthread&tid=207580 (Mi3 )
en.miui.com/forum.php?mod=viewthread&tid=200834 (Mi4i)
en.miui.com/forum.php?mod=viewthread&tid=158212 (Redmi 1S)
A user of the forum has posted a procedure that helps to reduce this issue of not receiving incoming calls. It consists of disabling the apk qualcomm supersaver and typing the code *#*#995995#*#* twice. This has to be done every time the phone is restarted. I have no idea of the mechanism behind this procedure but I guess it could help software developers to figure out a way to solve this permanently.
Thank you
Up & Thanks!
I have a same problem...
What can developers do about that? As you said, many users are suffering from this issue, plus you are experiencing it on several different ROMs. But a vast majority of users are NOT experiencing this issue. Why would two identical phones with two identical ROM versions differ in this matter? If the issue was not resolved by reflashing, only conclusion is that this is a hardware related problem and there is nothing the developers can do about it.
Has it been established if this is a problem across the snapdragon / mediatek range or just to one of them?
krcovsky said:
What can developers do about that? As you said, many users are suffering from this issue, plus you are experiencing it on several different ROMs. But a vast majority of users are NOT experiencing this issue. Why would two identical phones with two identical ROM versions differ in this matter? If the issue was not resolved by reflashing, only conclusion is that this is a hardware related problem and there is nothing the developers can do about it.
Click to expand...
Click to collapse
Well, they (devs, or xiaomi) can come out and say it's hardware related and call back the phones.
bryfly said:
Has it been established if this is a problem across the snapdragon / mediatek range or just to one of them?
Click to expand...
Click to collapse
I think it's only SD related, because the first step of the fix is to disable the app com.qualcomm.qti.supersaver
Not sure if it is connected, but I never had a problem in the last 2 weeks, today I let my battery get down to 49%, when I went into battery use my I could see my phone network started to shut down at 70% battery,from what you say com. qualcom.qti. supersaver affects it , is this related to battery, if so is this the link???
After all those reports, there is a pattern that looks bad. Can anyone affected with this issue share if they're on 4G/LTE? I'm on 3G and never experienced such a problems. If we could manage to narrow down the issue, maybe there will be something we could do, but saying "I've reflashed all the roms available", doesn't help much. Also, are you using sim1 or sim2 slots? Have you tried with two sim cards or only one?
For example I can t recieve calls when I choose only 2g, when I choose prefer 3g in most cases I can recieve calls...
Apparently, the 7.3.2.0 china stable OTA fixes this issue! Sadly I can't test it right now
bryfly said:
Not sure if it is connected, but I never had a problem in the last 2 weeks, today I let my battery get down to 49%, when I went into battery use my I could see my phone network started to shut down at 70% battery,from what you say com. qualcom.qti. supersaver affects it , is this related to battery, if so is this the link???
Click to expand...
Click to collapse
Just had my second episode of losing my phone network, again this happened when my phone got to under 70% on my battery.... it never happens if I keep battery charged above 70%.
Hello,
I just received the Vernee Thor E.
There is a big problem with the phone. When I call someone he can barely hear me.
My voice is just too low even when I speak very closely to the mic. The quality is also very bad compared to the Samsung Galaxy S7 of my daughter or others phones.
I have différent phone at home: LG G3, Xaomi ReDMI S1, etc... I never had a problem like this.
Any suggestion or help
Best regards to all ready me.
Thanks
pikachu1233 said:
Hello,
I just received the Vernee Thor E.
There is a big problem with the phone. When I call someone he can barely hear me.
My voice is just too low even when I speak very closely to the mic. The quality is also very bad compared to the Samsung Galaxy S7 of my daughter or others phones.
I have différent phone at home: LG G3, Xaomi ReDMI S1, etc... I never had a problem like this.
Any suggestion or help
Best regards to all ready me.
Thanks
Click to expand...
Click to collapse
Did you receive the update please? The security patch updates May 5, 2017.
cuciu70 said:
Did you receive the update please? The security patch updates May 5, 2017.
Click to expand...
Click to collapse
Yes I dit the update
Do you have a pair of earphones with a mic? That way you can tell if it's software or hardware at least.
My Thor E hasn't had this problem, I just had a quick look at the settings to see if there is a way to turn up the volume on the mic, but couldn't find one.
pikachu1233 said:
Hello,
I just received the Vernee Thor E.
There is a big problem with the phone. When I call someone he can barely hear me.
My voice is just too low even when I speak very closely to the mic. The quality is also very bad compared to the Samsung Galaxy S7 of my daughter or others phones.
I have différent phone at home: LG G3, Xaomi ReDMI S1, etc... I never had a problem like this.
Any suggestion or help
Best regards to all ready me.
Thanks
Click to expand...
Click to collapse
I have this problem too
How to fix it?
Low mic volume during call
I've got the same problem. However the mic works fine when using WhatsApp and other internet voice calls. The problem seems to affect only regular calls. Regular calls over bluetooth handsfree and jack headphones works just fine.
Hard to say if the problem is sw or hw but the mic alone definitely works. I noticed that the volume sounds fine at the start and then gets lower.
There is another forum trying to solve this: attp://bbs.vernee.cc/forum.php?mod=viewthread&tid=1963&extra=&page=1 (change the a for h at the beginning as I can't post links as a new user ;O] )
Someone recommended to turn off and on the speaker button during a call but it doesn't fully work for me - it gets a bit better but goes high and low and thus is unusable. Tried several times on both ends of the call.
edit: someone on the other forum says the problem is sw and will be solved soon via update... I guess we will see (or not ;O] )
edit2: problem solved with firmware update Thor_E_20170615
Same problem here but the 0615 update did not solved it.... it seems that the mic volume starts fine, gets lower, then fine and again gets lower in waves... it is very annoying... does anybody have a good solution?
I had just received the Thor E and I had the same problem, I temporarily fixed it by disabling "Ok google from any screen".
Other people reported to have solved the issue by altering the volume levels with the app MTK Engineering Mode (I don't know if I'm allowed to post links to other forums, anyway if you search on google you should find something)
galloverde11 said:
I had just received the Thor E and I had the same problem, I temporarily fixed it by disabling "Ok google from any screen".
Other people reported to have solved the issue by altering the volume levels with the app MTK Engineering Mode (I don't know if I'm allowed to post links to other forums, anyway if you search on google you should find something)
Click to expand...
Click to collapse
I can confirm removing "ok google" on every page facility this solved a number of problems for me too.
Lastest update here, 0615, I've totally disabled Google Now and I still get a very low volume on calls
Thor E multiple issues
Just bough the it last week from a reputable seller I thought. Out of the box issues with first sim slot non functional, only 2nd slot took sim, meaning no extra storage.
Sound / mic issues as listed. Got 2 OTA and updated.. still same issues remained. Seller asked me to do recovery by pressing power and volume and choosing recovery. Failed as I get android with exclamation mark saying "command not found"
Seller refused return postage refund...
Found official rom on vernee site.. updated / downgraded to 20170615.. now camera issues, back camera gone, front camera upside down..
Really unhappy and clueless
I have bought the Phone in the last days, got 2 OTA and updated. I dont know before, but now I have no Sensors ( NO Compass, NO Gravity).
Today I received a new Update (Thor_E_20170704) but the same Problem.
PS: I have tried to downgrade the ROM to Thor_E_20170524, but it´s not working.
If I downgrade with Flashtool there are no Errors and it shows that all okay, but I cant boot the Phone after Flash, the Phone is pernamently off.
So I reflash the ROM Thor_E_20170615 but No Sensors. Any Solutions?
a friend of mine solved the volume problem with a factory reset.
---------- Post added at 09:04 PM ---------- Previous post was at 09:02 PM ----------
i've got another problem.
i've installed twrp and i forgot.
when i've done the update (june) it loops to twrp and recovery mode is unavaiable...
Vernee thor E
I have the same problem with this phone...
I really don't know what's wrong with that??
It´s a Firmware bug since Thor_E_201706XX
At this moment the Thor_E_20170524 firmware is the best option.
The latest OTA update Thor_E_20170704174452 is a catastrophe.
The twrp does not work anymore with Thor_E_20170704174452.
Someone is trying to fix this issue.
IMEI problem?
How do I get my IMEI back?
Enter this code in the dialer
* # * # 6813 # * # *
Enter your IMEI
Restart
Hi, big issue. Had this new phone in my hand for an hour or so, then I decided to update the firmware ... 5 minutes and then PUF. Cell dead. No way to turn the phone on. no light, no led ... nothing...
I bought Vernee Thor E about 2 months ago. It was working fine until i upgrade it. Now issue is with voice calls. Whenever a call is going on it stops my mic function, i need to switch on and off the speaker button to re-transmit my voice. It just disable my mic when i press any button shown on dialer while on call it make mic available, and it happens after every 2 to 3 minutes of call.
A2sm said:
I have this problem too
How to fix it?
Click to expand...
Click to collapse
I have this problem too is the software or hardware this is very sad thong. What can I do?.
How to fix it?
Same problem
I'm having the mic issue too. Still no fix?
Kuzx said:
I'm having the mic issue too. Still no fix?
Click to expand...
Click to collapse
I have no fix, just workaround that works for me. When calling I switch to loudspeaker and then back to normal and then mic works.
hello
i encountered few issues tht i personally don't know what cause it to happened and it really weird since it only happened on pie but not on oreo i already repaired & clean install from sony companion but these issues still exist anyway here the issues :-
i. mobile network standby is high in battery usage
ii. device reboot itself sometimes i suspect something wrong with the kernel
iii. sony front camera can't be use to take picture but can record the video weird indeed
so did anyone encountered these issues or it only happened to me please let me know
thank you for spending your time to read
peace
GaMERWolF said:
hello
i encountered few issues tht i personally don't know what cause it to happened and it really weird since it only happened on pie but not on oreo i already repaired & clean install from sony companion but these issues still exist anyway here the issues :-
i. mobile network standby is high in battery usage
ii. device reboot itself sometimes i suspect something wrong with the kernel
iii. sony front camera can't be use to take picture but can record the video weird indeed
so did anyone encountered these issues or it only happened to me please let me know
thank you for spending your time to read
peace
Click to expand...
Click to collapse
Hi,
I have had the battery drain on stand by due to mobile network, but the latest official update (Oreo for Customized FR) solved it.
But I have another weird issue (Since the beginning) with photo addon... I am not able to add AR effect, the "+" button is not there so I have to live with the ones who came originally (dinosaurs and Fiesta things).
My wife is having the XZ and everything is fine... Grrr... Tried also many factory reset and repair via Sony tool on PC but none of them solved my issue.
I am partiently Waiting the Pie update to check if it corrects it.
Hi All.
My first android phone was an HTC Magic, and in all these years I have never had such a nasty phone. From the first day the wifi has never wanted to work, as I move away from the router the connection drops, or disconnects, a shame. I bought the phone in Italy in December, on Monday I got the update to Android 11, the phone is overheating and furthermore working with the gesture is impossible, you know the swipe up to see all the application running..now it's impossible, the wifi always sucks.... I work and I can no longer write on the motorola forum to ask for explanations and receive meaningless answers, reset the phone, send me the logs, deactivate this one, try disabling this. Do you know an easy way to solve the problem? Also I noticed that with antutu benchmark my modem also supports 5ghz wifi? Why the hell they didn't they enable it? Sorry for the outburst but this is the first time I have such problems with a stupid phone.