Restricted access changed voice service is blocked - T-Mobile LG V10 Q&A, Help & Troubleshooting

Title says it all. Problem is, is that it only happens while I'm at work. It happens very often too. Never not once did it happen to my nexus 5. I've tried many things when looking up this problem, and not one of them fixed the problem. Anyone know why or how I can fix this?? Or does it simply do this because I lose service? I will admit that I rarely get service while inside my work building.

Been happening to me lately, i barely get service at home but im on wifi still get it
My V10

I get the same thing at work when I'm in the bathroom.
I just assumed that there was a lack of signal, and the message meant you were not going to get calls/sms.

I get this 91st work but I have service. Between 3 and 5 bars. I want to call t mobile about it but I'm rooted so I'm not sure if I should.

I got it today a couple of times. I get a weak signal at my job. I just pull sim card and reboot to solve the issue.

Related

[Q] Network freezing

I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
splayer7 said:
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
Click to expand...
Click to collapse
Since you have had the problem now with two different phones it could be a result of some app(s) you have installed, or related to your coverage. Did thr problem start after having each phone for some time?
I am working on ruling out an app. Weird thing is, I have had winmo for over 3 years in the same area with no probs. This is my first android. I am uninstalling an app at a time to figure out if it is one.
****Update****
So I uninstalled the ESPN Scorecenter app. I haven't had a freeze in over 24 hrs. Guess I am going to have to find another app to follow the games while I am at church.
are you sure u r in area that has only Edge? have u try to Lagfix the fone?
goodluck.
This just happened to my wife's Vibrant. This reminds me of when I had the T-mobile Shadow, where suddenly, it would not be able to send or receive data or calls BUT the phone itself shows no indications of any signal problems. It's as if the cellular software component has frozen and so the signal bars are frozen to whatever state they were and thus tricking you into thinking everything is fine until you try to make a call or someone calls you on a landline wondering if your cell phone is dead.
I suspect it's due moving into a poor or zero signal area and the phone tries to make a data connection. I really have no idea how to fix this other than to hope there is a firmware update to resolve this. The only fix is to reboot the phone (flipping the phone to flight mode gets one to a state where you can't turn flight mode off... which indicates a lost of control to the cellular component).
I am consider finding a way to reboot the phone nightly, which will help if this happens overnight, but I wish there was a way to detect this more immediately so it can reboot when needed. Perhaps an app that monitors the carrier signal strength and if the signal level is perfectly the same for a long duration, then a lock up of the cellular component is suspected.

[Q] Network registration issue?

Hi All,
I am having a strange problem with my S2 since last few months. I am from Mumbai, India and using Airtel network. There is a spot in my apartment which has very poor network reception of Airtel and I face issues whenever my cell is in that spot for a while. It happens that whenever I take my cell in that area, it starts losing signal bars till no bars are highlighted on the status bar at the top. It keeps showing zero bars but does not show "no signal" icon. Then, after keeping my cell in that spot for a while when I bring it in a better connectivity spot, signal bars start increasing and it appears that my cell has better reception again. However, if anyone tries to call me or I try to call anyone, they get "Out of coverage area" message or I get "Network registration failed" message respectively. I am having this problem since the day I started using Airtel and have tried a lot of remedies but only thing that works is rebooting my cell. I have tried using OpenSignal app to reset my connection whenever my cell comes back from the spot but even that fails to revive it and ultimately I have to reboot.
Has anyone faced such an issue and any ideas about a fix? Does it look like an issue with my cell or could it be an issue with my network provider? I would prefer not to root my S2 since I have 3 years warranty on it but if you think that it's the only way out of this, please let me know your opinion.
Thanks.
Sounds like a carrier issue to me. You pretty much said exactly that yourself when you said 'There is a spot in my apartment which has very poor network reception of Airtel and I face issues whenever my cell is in that spot for a while'.
That's normal in many buildings. Particularly if the network coverage in your area is borderline or poor. I have a similar issue in my house, in a few rooms I get no bars & sometimes coverage drops out completely, whereas in my loungeroom/dining/kitchen at the back of the house I get good coverage (for me, anyways).
You could try different modems, which might improve things. You don't have to be rooted to flash these, you can flash them using Odin. Tho it is easier to flash them with CWM if you're rooted.
I use to had the same issue with my 3 carrier at my desk in the office, and still on 2g services. I but since last month they already improved to hsdpa network added more bts and now my blank spot became H.
Yes you may try to change other service providers
Sent from my GT-I9100 using xda premium
Thanks for your suggestions guys. Yes, it might be only related to the carrier. But, I think that if signal goes down to zero and then when my cell is back in better coverage zone, shouldn't the modem take care of network registration by itself? My problem is that it doesn't. I have to reboot my cell every time after I come to know that my cell is showing signal bars but is not actually registered on the network. If I reboot my cell, everything becomes normal and so if it was just an issue with the carrier, shouldn't it continue like that even after reboot? If I think about it logically, I think following should help me out:
1. Try out a different cell for a few days and see if I face this issue or not.
2. If answer to 1 is no, then try out different modems on my S2 and see if that helps.
Actually, I just wanted to check if anyone else has faced this issue and figured out that something is not right with S2 drivers or something? That would help me with quick resolution of my problem.
Sent from my GT-I9100 using XDA
Yep, your logic is sound ;-)
One thing tho. With regard to trying your sim out in another phone, you have to keep in mind the radio hardware is obviously different in different phones. And what that means is (and this is something I've observed on XDA), chances are you'll find the sim works perfectly in the other phone & you have no issues at all. This might be due to the actual equipment your carrier is using in the cell tower(s) you're close to, also the frequencies that gear is using might also be playing a part in your problems.
So definitely try it out in another phone & see what happens, but you could do worse than try out a bunch of modems in the S2 & see if that improves things.
crypticlight said:
1. Try out a different cell for a few days and see if I face this issue or not.
2. If answer to 1 is no, then try out different modems on my S2 and see if that helps.
Actually, I just wanted to check if anyone else has faced this issue and figured out that something is not right with S2 drivers or something? That would help me with quick resolution of my problem.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Those are carrier issues, and maybe even the material of the constructions, in my house there are rooms where there's almost no signal at all, and in the living room it's ok, you should try to see in which tower you are connected maybe thats the problem
I have also had these problems on various networks here in Australia. If you don't need the data network, you could try using 2G only option. But that's not really a fix, is it? I suggest you try a pre-paid SIM from another network provider, to test them out first, before re-contracting.
Good luck. :fingers-crossed:
MistahBungle said:
One thing tho. With regard to trying your sim out in another phone, you have to keep in mind the radio hardware is obviously different in different phones. And what that means is (and this is something I've observed on XDA), chances are you'll find the sim works perfectly in the other phone & you have no issues at all. This might be due to the actual equipment your carrier is using in the cell tower(s) you're close to, also the frequencies that gear is using might also be playing a part in your problems.
Click to expand...
Click to collapse
Yes, I was also thinking about it. It could be the combo of cell tower and S2 that are not liking each other that well.. And, if that's the case, I really hope that the issue can be resolved by switching modem drivers. I will have to do some what-ifings to nail this down now.
I like the other suggestion by HotrodHarry on trying out 2G only option - not the best way out but will help me in zeroing down on the cause.

Not Getting Data

For some reason today my Amaze decided to randomly stop getting any type of data signal. I will be able to place and receive calls, and send and receive texts, but I will not be able to connect to the internet, or anything requiring data.
If I go in to settings it will show my mobile network as on, but I will have to toggle it off and on a few times before it eventually comes back up. It seems the first two trys it will say "turning on..." and nothing will happen until I turn it off and back on, eventually getting data signal.
I didn't change anything this morning to prompt this, and I don't have any battery saver apps that turn data off when the screen is off. This is also happening both at work and at home, places where I have always had great signal before, so I am at a bit of a loss as to what is going on with my phone.
For reference I am running ICS 4.0.3, S-Off, and rooted.
It's a tmo issue.
Have others been experiencing this issue today?
All week.
Oh, I had assumed that people in the Midwest were experiencing problems with the storms and all, I didn't know they were having issues in California.
Thats a relief at least, I was worried there might be something up with my phone, which at the moment I can't afford to replace. That is certainly a load off my mind!
It's a nationwide issue, seems to be overload on the network or they're probably installing that new band.
Haha, well as long as it keeps me from buying a new phone it's all good. Thanks for the info!
Lol at getting a new phone, no prob, it should be back on in an hour or so.

*228 question

Hey I was reading that doing *228 every once in a while is recommend so I tried it tonight but a few odd things happened. When I first tried calling my screen went black and the dial pad disappeared, so I couldn't even select option 2 like I needed to. For some reason right after I dialed, it pulled up some screen that had something to do with activating my phone (which I thought was odd). Anyway, I eventually found that you can dial *22899 to skip straight to updating the PRL, so I tried that and it just had some crappy music come on for about a minute, then the call abruptly ended. The strange thing was my service dropped immediately after the call did, and I had to reboot to get it back. Does this mean it failed the update or not? The phone seems fine now but I don't want to keep doing it if it's not working
You can dial *228+ to get the dialpad to show up or you can just use *22891 to update the roaming. *22899 updates the roaming but is not designed for phones. I don't remember what exactly for, but it also works with phones. With a custom rom it doesn't restart after updating. I've had it were i'm told that the update failed, but by comparing the prl I could see that it was actually updated. I also loose signal when it's updated, some people just switch airplane mode on and off, but I just restart my phone.
When you started doing this did it help your signal at all? How often do you update your PRL? I will try *22891 tomorrow, thanks.
I've never noticed a difference. With verizons focus on lte I doubt are building any new 3g towers, but I still update it about every 2 months. I don't loose anything for trying, I doubt it will make my signal worse.
I tried the #22891 today with better results. This time after the hold music, she did say 'upgrade successful' or something along those lines. My service cut out a few seconds later, and I rebooted with no problems. I'm not sure if I'm just imagining it, but I seem to get better service now in my apartment (I'm on the bottom floor, so it's bad to begin with), but since it's only by a bar I don't know if it's just a coincidence. As for 3g I never really had any major issues getting that, so nothing noticeable yet. I do agree with you about them focusing on LTE lately, but considering how much smaller the coverage still is for that I seriously doubt they're going to abandon their 3g network

Data connectivity issues

Hey all, I've had my Evo for almost over a year now, and data was never an issue. As of lately, I'm unsure what caused this issue to start popping up, but my phone will have a 3G or LTE connection, but even if I don't move or leave the phone alone, I will lose the data connection and a popup in the notification drawer says "Unable to establish wireless data connection" where toggling data or airplane mode doesn't usually cause it to come back, it just does whenever it feels like it. I don't know whether it's Sprint, or my hardware, but this issue has been present for the past few months with no solution. I am on the latest radios, sense ROM, and learned about custom PRL's today (on 56019 now) and nothing has solved it. I've searched for anything on this device related to this problem and haven't found anything, so any suggestions or help would be appreciated
Any suggestion whether the issue is at least my phone or the network would be helpful. I have no clue what the cause of the issue could be. Thanks
njd.sina said:
Any suggestion whether the issue is at least my phone or the network would be helpful. I have no clue what the cause of the issue could be. Thanks
Click to expand...
Click to collapse
I noticed this more frequently as well once I installed 4.3 a while back - seems like the radio is much more sensitive and would pop up that message occasionally when it would switch between 1x/3g/4g/Wi-Fi - or from roaming back to sprint. I just ignored it - dismissed message and all would be well.
however, sprints network has been more and more troublesome these past 4-6 months - actually switched to ATT beginning of May due to this after being with Sprint for 16+ years.

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