Problem with samsung SM-G550FY on5 wifi connecting disconnection every 15 sec - Android Q&A, Help & Troubleshooting

Hi,
I got this phone for my mother. It doesn't connect to Wi-Fi at all at home.
SM-G550FY is the model (ON 5) and I am able to connect to other Wi-Fi routers in other places . I can connect other Samsung phones to my tp -link router. I t connects and disconnects every 15 seconds but some how when I browse to play store thru pc it shows online but error while installing apps.
I tried factory reset, change Wi-Fi to unencrypted, changed to wireless g and tried safe mode . Also tried to install Wi-Fi manager but no use.
I am in Uk and trying to debug thru calls and using pc and service centre doesn't do any good saying it works on their router. How do I find what's wrong ? Using some logs can I see the issue ?
Not sure if it is a problem with my router or isp coz before I had to set MTU 4100 on some pc to use else pages wont load.No custom firmware is available and it is running android 5.x..
Update to latest firmware and smart switch option Is not there. Disabled sleep for Wi-Fi .
Pain since I have to make some one do it remotely and menus differ from phone to phone.
Any help?
*#0011* doesn't work

cochin007 said:
Hi,
I got this phone for my mother. It doesn't connect to Wi-Fi at all at home.
SM-G550FY is the model (ON 5) and I am able to connect to other Wi-Fi routers in other places . I can connect other Samsung phones to my tp -link router. I t connects and disconnects every 15 seconds but some how when I browse to play store thru pc it shows online but error while installing apps.
I tried factory reset, change Wi-Fi to unencrypted, changed to wireless g and tried safe mode . Also tried to install Wi-Fi manager but no use.
I am in Uk and trying to debug thru calls and using pc and service centre doesn't do any good saying it works on their router. How do I find what's wrong ? Using some logs can I see the issue ?
Not sure if it is a problem with my router or isp coz before I had to set MTU 4100 on some pc to use else pages wont load.No custom firmware is available and it is running android 5.x..
Update to latest firmware and smart switch option Is not there. Disabled sleep for Wi-Fi .
Pain since I have to make some one do it remotely and menus differ from phone to phone.
Any help?
*#0011* doesn't work
Click to expand...
Click to collapse
I have a SM-G5500 and i was having the same issue in my home router. i factory reseted the router and it worked.

Don't factory reset router ,.. only for extreme cases
1.Check if ur wifi channel on ur router is 11 or 6 or 1
---------- Post added at 01:35 ---------- Previous post was at 01:34 ----------
2.Check security type : wpa , wep , wpa2 , wpa2psk try different encryption securiry
---------- Post added at 01:35 ---------- Previous post was at 01:35 ----------
3.Still not working now factory reset

I tried even disabling encryption and did factory reset of phone and router but no use...
Samsung cleanly said there is no issue and I am sure its a bug somewhere in their os.
Wep : it doesn't even find the network ..
May be only some types supported or enabled.
Any codes like 00100#? or any logs?
arshad145 said:
Don't factory reset router ,.. only for extreme cases
1.Check if ur wifi channel on ur router is 11 or 6 or 1
---------- Post added at 01:35 ---------- Previous post was at 01:34 ----------
2.Check security type : wpa , wep , wpa2 , wpa2psk try different encryption securiry
---------- Post added at 01:35 ---------- Previous post was at 01:35 ----------
3.Still not working now factory reset
Click to expand...
Click to collapse

Any one
Any one knows how to find issue with wifi?

it was a poblem with wifi router which was overloaded and was not responding correctly.SO issue closed

Related

[q] ~~~ phone not connecting to pc ~~~

Hi guys,
Last week my rooted S2 was getting recognized on my PC and my friend's PC. But today when I tried, both Kies and mass storage are not getting recognized. Things I have tried -
1. Reinstalling Kies.
2. Reinstalling all drivers.
3. Some websites said some cache may be causing this issue; searched for all cache and deleted the long file names.
4. Phone is not getting detected by Odin either.
5. Wiped cache partition in recovery.
I'm planning to do a factory reset as a last resort after backing up apps with Titanium backup.
The issue started after I had flashed my S2 with MIUI rom. Now I went back to stock ROM and deleted all MIUI backup but still facing this issue. Please help!!
Note - When I plug in the phone, it says MTP connected and gets charged, but PC is not recognizing the device.
Thanks!
have you tried unticking/ticking usb debugging?
Try with the phone connected to pc and if that doesn't work try unconnecting first.
Does anyone know why the new KIES is not detecting??
@thevarunfactor : I am facing the same problem of Kies not detecting my phone.
@Killall : Your answer is NOT CLEAR and very CONFUSING!
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
---------- Post added at 05:51 AM ---------- Previous post was at 05:25 AM ----------
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Thanks guys.. But still facing problems.. Now I even wiped all the data and did a factory reset.. Still I'm facing problems
Style Icon said:
@thevarunfactor : I am facing the same problem of Kies not detecting my phone.
@Killall : Your answer is NOT CLEAR and very CONFUSING!
Not at all turn USB debugging off and try Turn USB debugging on and try .
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device".
Latest version of Kies seems problemnatic for many .
---------- Post added at 05:51 AM ---------- Previous post was at 05:25 AM ----------
I guess there is some issue with Laptops using Windows 7 x64
No issue with Win 7 x64
jje
Click to expand...
Click to collapse

Has the new Kies STOPPED recognizing ROOTED/Flashed phones???

Has the new version of KIES STOPPED recognizing ROOTED/Flashed phones??? Why is there no answer from any DEVELOPER/SENIOR Forum Member about this since yesterday? This problem is being faced by many people. Please treat this as URGENT MATTER!
I am facing a new problem with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Have you tried with usb debugging off?
Edit: looks like you found my answer as I was typing
Sent from my GT-I9100 using xda premium
Judged by the number of recent posts i would say you are correct latest |Kies has connection/ cannot update this firmware problems .
As Samsung have taken steps to counter the reset of custom rom counter this may be a further tightening .
jje
Does anyone have a clue how to fix that issue then with Kies not being able to check for the latest firmware if you flashed your phone? I can see this becoming troublesome in the future.
Roll back Kies to an earlier version .
jje
It's broken for standard phones too...rooted phones have not been singled out for special (mis)treatment.
---------- Post added at 12:52 PM ---------- Previous post was at 12:37 PM ----------
Style Icon said:
Ok. Never mind. I fixed it. Don't know if it is a permanent fix though. This is how I did it........Tick the USB Debugging option first and then connect. It will install a few drivers. Then disconnect and Un-tick the USB Debugging option, then reconnect. It starts recognizing. I guess there is some issue with Laptops using Windows 7 x64
Click to expand...
Click to collapse
Where is this USB debugging option to be found?
I noticed that by rolling back to 1.0.2.11071_128 the problem is here too (now?).
jeremy_norbury said:
It's broken for standard phones too...rooted phones have not been singled out for special (mis)treatment.
---------- Post added at 12:52 PM ---------- Previous post was at 12:37 PM ----------
Where is this USB debugging option to be found?
I noticed that by rolling back to 1.0.2.11071_128 the problem is here too (now?).
Click to expand...
Click to collapse
Menu / settings / application / development
Sent from my GT-I9100 using xda premium

Mtp failure!!!

Ok. So to some up the first 2 days. I have been trying to install drivers and such to my laptop so I can get from ME7 running 4.2.2 on HD10.2. I installed samsung drivers from their website and also kies. Didnt work on my personal laptop.
The next day, I tried on my wife's laptop. Had the same issue. Everything installs correctly except for MTP driver.
Day 3. Laptop 3. SUPER FREAKING ANNOYED.
I am using my work laptop this time. I made sure there were absolutely 0 samsung files, drivers and whatever on the laptop. I went and FIRST downloaded the Samsung Kies from the samsung website. After completing downloading and installing its drivers I then plugged my Galaxy s4 into my work laptop using the stock charging cable that came with the phone. It started to download drivers. Everything was looking great. It Kies, it said my phone was trying to connect and it said that for awhile. I went ahead and selected MTP on my GS4 and the computer started downloading more drivers. ( Yes, debugging is turned on in developer options. ) Everything installed correctly EXCEPT for the freaking MTP driver. WTF??? This is my 3rd day in a row and my 3rd different laptop trying to get the freaking MTP to work so that my phone and computer can communicate so I can get away to hacking and get to HD 12.
Does anybody have any suggestions or any help? Has anybody had the same issue? I mean this is just beyond crazy and I want to pull my hair out right now. Please help.
That's sound strange. Did you check again all steps ?
I would try samsung support on this now. I did a google search and there are some issues sometimes. I have no idea why you are having this problem except pure bad luck.
---------- Post added at 06:23 AM ---------- Previous post was at 06:16 AM ----------
have you done search on this issue. Here is a youtube video which may or maynot apply
https://www.youtube.com/watch?v=WYuVG8kFMZ4
---------- Post added at 06:31 AM ---------- Previous post was at 06:23 AM ----------
here a poster is saying be sure USB debugging is NOT selected when loading drivers
http://www.transformerforums.com/fo...how-solve-mtp-issues-all-android-devices.html
---------- Post added at 06:36 AM ---------- Previous post was at 06:31 AM ----------
here is a xda thread talking about mtp errors
http://forum.xda-developers.com/showthread.php?t=1797344
---------- Post added at 06:48 AM ---------- Previous post was at 06:36 AM ----------
you do have an external sd card plugged in right?
decaturbob said:
I would try samsung support on this now. I did a google search and there are some issues sometimes. I have no idea why you are having this problem except pure bad luck.
---------- Post added at 06:23 AM ---------- Previous post was at 06:16 AM ----------
have you done search on this issue. Here is a youtube video which may or maynot apply
https://www.youtube.com/watch?v=WYuVG8kFMZ4
---------- Post added at 06:31 AM ---------- Previous post was at 06:23 AM ----------
here a poster is saying be sure USB debugging is NOT selected when loading drivers
http://www.transformerforums.com/fo...how-solve-mtp-issues-all-android-devices.html
---------- Post added at 06:36 AM ---------- Previous post was at 06:31 AM ----------
here is a xda thread talking about mtp errors
http://forum.xda-developers.com/showthread.php?t=1797344
---------- Post added at 06:48 AM ---------- Previous post was at 06:36 AM ----------
you do have an external sd card plugged in right?
Click to expand...
Click to collapse
I found that youtube video that other day. The guy was really hard to follow but maybe I will give it a second try. I feel like i have tried with usb debugging on and off but I will try it off like the forum that you mentioned said and see if that works. Also, I do have a external sd card.
OK. So i went and found media storage under settings and apps and then all apps and I cleared the cache on it. Then i made sure debugging was off. Plugged phone into my cpu. mtp driver started to install and BAM. It said ready to use. WOW. ITs amazing. I finally got it. Thank you for the help. It has been hell trying to get this to work
OK. Well I had it working. Since then, I have been downloading all the needed files to go from ME7 to MJ. I downloaded samsung Kies also. So i plug my phone into the computer and now I am not seeing the phone being seen by my cpu. I went to my computer and didnt see it anywhere. Weird because I just had it working like an hour ago and was able to see what was on my sd card and what was on my onboard phone memory. So i open up Samsung Kies and it just shows the phone is connecting and it has been saying connecting for the past 15 mins. So....now what? ahhhhhh
hondabomdc5 said:
OK. Well I had it working. Since then, I have been downloading all the needed files to go from ME7 to MJ. I downloaded samsung Kies also. So i plug my phone into the computer and now I am not seeing the phone being seen by my cpu. I went to my computer and didnt see it anywhere. Weird because I just had it working like an hour ago and was able to see what was on my sd card and what was on my onboard phone memory. So i open up Samsung Kies and it just shows the phone is connecting and it has been saying connecting for the past 15 mins. So....now what? ahhhhhh
Click to expand...
Click to collapse
I use these http://forum.xda-developers.com/showthread.php?t=1426502
hondabomdc5 said:
OK. Well I had it working. Since then, I have been downloading all the needed files to go from ME7 to MJ. I downloaded samsung Kies also. So i plug my phone into the computer and now I am not seeing the phone being seen by my cpu. I went to my computer and didnt see it anywhere. Weird because I just had it working like an hour ago and was able to see what was on my sd card and what was on my onboard phone memory. So i open up Samsung Kies and it just shows the phone is connecting and it has been saying connecting for the past 15 mins. So....now what? ahhhhhh
Click to expand...
Click to collapse
do u see the usb conection on the phone side? If so, some times you have to toggle between media and camera on the usb connection type..
decaturbob said:
do u see the usb conection on the phone side? If so, some times you have to toggle between media and camera on the usb connection type..
Click to expand...
Click to collapse
So i guess my issue is. if i start my cpu, plug in my phone, it says installing device drivers.....idk why is does that everytime i plug the phone in because I have already installed the drivers. Also, mtp fails to install which is weird bc it worked yesterday. So i right click on my computer and go to manage and find the phone in there and then open it up and install the usb mass storage driver from there and then itll see the phone and then after a few mins it seems to disconnect from the mtp without me disconnecting it and the crazy stupid circle keeps going around. It so effing frustrating. I have never had such a pain in the ass problem with rooting and flashing roms on any previous phone. This is craazy
Still not working!
Im almost defeated. I have tried on 3 different laptops. I have installed and uninstalled drivers. I have deleted all usb drivers via USBDeview program and plugged phone in and tried again from scratch. I have manually installed the drivers. I am using my stock cable. I have tried with debugging on and off. I have watched a youtube video that had me go into the register files and change some settings. Its day 4 of dealing with it and i havent got it yet. I have done more research and trial and error then you would even know. I am beyond frustrated.

Wifi Keeps Authenticating

I have an Ifive Mini 3GS Tablet. When I got it I could connect to my Wifi without any problems.
Now, after doing an update I can't connect anymore (I didn't change anything to my home network).
I tried flashing another firmware, but that doesn't fix it.
When I try to connect I put in my password and then i keeps saying: "Authenticating"
What I tried sofar:
- Flash another firmware
- Factory Reset
- Change the channel on the router
- Change the security on the router
- Change the SSID
Please note; All my other devices (smartphones, laptop, other tablet) don't have any problem what so ever to connect.
Strange thing; When I use my Sony Xperia Z1 as a hotspot I can connect without any problem (When having set security to off).
When i disable security on my router, I can't connect.
Does anyone have a solution to this problem?
RobbieTr said:
I have an Ifive Mini 3GS Tablet. When I got it I could connect to my Wifi without any problems.
Now, after doing an update I can't connect anymore (I didn't change anything to my home network).
I tried flashing another firmware, but that doesn't fix it.
When I try to connect I put in my password and then i keeps saying: "Authenticating"
What I tried sofar:
- Flash another firmware
- Factory Reset
- Change the channel on the router
- Change the security on the router
- Change the SSID
Please note; All my other devices (smartphones, laptop, other tablet) don't have any problem what so ever to connect.
Strange thing; When I use my Sony Xperia Z1 as a hotspot I can connect without any problem (When having set security to off).
When i disable security on my router, I can't connect.
Does anyone have a solution to this problem?
Click to expand...
Click to collapse
Hmmm, Thread can be closed...It works now...Reset my modem (Again) and now it works.

One Plus X Bluetooth pairing problem with Audi MMI

I have a problem in pairing my OnePlus X with the Audi MMI system bluetooth.
After the update to Android 6 (OxygenOS 3.1.4) and a factory reset i tried to connect the OPX. i was able to connect both the Phone and the multimedia audio, Then I got this notification: "Bluetooth media browsing, peer support advanced features, re-pair from peer to enable it".
Everything was working so I ignored It and swiped away. The problem shows when i reconnect the OPX to the Audi MMI, the phone part works fine but i am not able to conennect the media part. Bluetooth settings for that device on OPX are correct. I tried to delete the device registraton both with OPX and Audi MMI and re-pairing but it doesn't work. The only solution was a factory reset of the OPX but then again it stopped working on the second connection. Any solutions?
More info here : https://forum.xda-developers.com/galaxy-s5/help/bluetooth-media-browsing-notification-t3256167
Did you tried to update your car system ?
Kéno40 said:
More info here : https://forum.xda-developers.com/galaxy-s5/help/bluetooth-media-browsing-notification-t3256167
Did you tried to update your car system ?
Click to expand...
Click to collapse
I had already read that thread before posting my problem but except for the notification, the problems seem to be unrelated. I'd say update that car system is a bit complicated from what i know and the fact is that it works fine with other andoroid M devices (I tested Nexus 6P and Moto G3) so i think the problem is somewhere in Oxygen OS
Try the "bluetooth phonebook" apk from the store. Test the trial one to see if it works.
Then unactivate "IrMC" in the settings.
---------- Post added at 04:19 PM ---------- Previous post was at 04:16 PM ----------
From OnePlus forum :
OliverGuschelbauer
OliverGuschelbauer, Mar 30, 2017 :
I had the same Problem, Phone was connected to my Audi A1 2012, telephone was no problem but there was no Audioplayer-Connection.
Today I downloaded the latest Bluetooth-Driver from the Audi-Homepage and installed him over SD-Card. This lasts 5 minutes and now, voila, audioplayer connect and Plays. Phone works, too.
At the end the solution was to update the Bluetooth driver of the Audi MMI System.
-Just download the update here: https://www.audi.de/de/brand/de/kun...kommunikation/handyvorbereitung/download.html
(Don't know why they provided it only in the deutsch version of the site)
-Unzip into the root of a SD card
-Update through "Setup MMI" voice in the main menu
-Re-pair the device just to be sure
@Kéno40, thanks for your help!

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